The customer service is disappointing. Paperwork must be sent multiple times and even then there is no guarantee that it will be applied correctly. Staff is rude and exhibits inappropriate behavior when speaking with customers.
Tring to call no one answers office phone during the normal business hours. Was told 3 different time by calling the emergency number. Its been 2 days now with no water and no replys from th
This company is fraudulent and ran by crooks. They continue to send the city of Belton incorrect readings for my water/sewage usage (which doesn’t make sense in the first place) The State of Texas and or Bell county should really look into this company.
I’d give them 0 stars. The WORST company and customer service. Nothing has changed in 10+ years with this company. Their policies that they say applies, only applies at their convenience. Would not even allow me to speak with the manager/owner after they have continuously screwed up paperwork.
Some of the finest people in Texas work and volunteer here within this non-profit community rural water supply. All 439 WSC members are share holders and have a vote and a voice over business operations.
I recently had a water leak and had it repaired immediately. A week after having the repairs made, I received my water bill. My bill had increased two folds—it went from around &120 to $249 in one month. I requested a leak rate …
So, due to past experience, recent weather events, and lots of standing water in my yard–I thought maybe we had a water leak. I contacted the 439 Water company and within 15 minutes Mr. James and Mr. Chase arrived. They took the steps to …
I never get a notification in advace for disconetion. I read about the 24 hr notification but i never found me, no email, no letter, not note at my door either. In addition always have problem with the water quality. The company is good for disconetion but very bad in give good water quallity
crooks
Beware. This place is ran by crooks and offers the worst customer service I’ve experienced in my life.
The customer service is disappointing. Paperwork must be sent multiple times and even then there is no guarantee that it will be applied correctly. Staff is rude and exhibits inappropriate behavior when speaking with customers.
Tring to call no one answers office phone during the normal business hours. Was told 3 different time by calling the emergency number. Its been 2 days now with no water and no replys from th
This company is fraudulent and ran by crooks. They continue to send the city of Belton incorrect readings for my water/sewage usage (which doesn’t make sense in the first place) The State of Texas and or Bell county should really look into this company.
I’d give them 0 stars. The WORST company and customer service. Nothing has changed in 10+ years with this company. Their policies that they say applies, only applies at their convenience. Would not even allow me to speak with the manager/owner after they have continuously screwed up paperwork.
Some of the finest people in Texas work and volunteer here within this non-profit community rural water supply. All 439 WSC members are share holders and have a vote and a voice over business operations.
I recently had a water leak and had it repaired immediately. A week after having the repairs made, I received my water bill. My bill had increased two folds—it went from around &120 to $249 in one month. I requested a leak rate …
So, due to past experience, recent weather events, and lots of standing water in my yard–I thought maybe we had a water leak. I contacted the 439 Water company and within 15 minutes Mr. James and Mr. Chase arrived. They took the steps to …
Constant water issues throughout the years. Days without water. We are probably going to move before the house values lower because of 439.
I never get a notification in advace for disconetion. I read about the 24 hr notification but i never found me, no email, no letter, not note at my door either. In addition always have problem with the water quality. The company is good for disconetion but very bad in give good water quallity