A1 Diabetes’s mission is to provide our patients with the most up-to-date products and carefree service that will allow them to live a healthier and more independent lifestyle. See more
NEVER, NEVER, NEVER ANSWER THE
PHONES. THEIR ROBO CALLS WILL DRIVE YOU CRAZY. CONSTANTLY CALLING, EXTREMELY ANNOYING. BUT WHEN YOU TRY TO GET SOMEONE THERE TO TALK TO, YOU’RE PUT ON HOLD, …
These people couldn’t deliver a snowball in the snow storm totally worthless try talking to them they’re very rude and arrogant should not even be allowed to do this don’t even deserve the one stop
Have been trying since 2016 to get them to stop calling. Get at least 5 calls a day to refill supplies. DO NOT USE A1 DIABETES THEY DON’T EVEN DESERVE 1 STAR
They will not stop calling!!!!! They call multiple times a day, for years, after being asked to remove me from their calling list, even after filling a complaint with the communication commission.
Can’t get them on phone out of trying for 2 wks… They are charging Medicare for meters they sent wrong, had to go to Wal-Mart to buy all I need,,still out of test strips, busy phones, their off hooks, never got control solution from day 1…still waiting nothing arrives…this place in NOT A PLACE TO DO BUSINESS WITH…
This place has been calling my office for YEARS. Someone please let me know how to make them stop. I work at a law office and am tired of being harassed.
Robo calls twice a day in harrassment because I no longer use them. Sorry example of public relations. Would not use them now if I went back to testing. Bad company
They send stuff not ordered then want you to pay for returning the items. I feel they help Rip off Medicare. Their website doesn’t work, and you can’t get through on the telephone.
A1 Diabetes and Medical Supply has the worst customer services i’ve ever worked with. Placed on hold for 15 minutes or more and when someone finally picks up the line, they state the original person processing the form is out to lunch and …
A1 called to send my three months diabetic supplies in December of 2019 and I have yet to receive the product. Three months before that, the same thing happened. I believe they are taking orders and charging Medicare for delivery and not sending anything.
Can’t even give these people 1 star but have to in order to post this. . So tired of this company calling me over and over every day. Asked for them to remove my number and stop calling me. She just hung up. Still calling. Three time already today!!
Tried to let them be aware that my cousin had passed last year and they sent a bill for them. Two representatives hung up when I told them all this. They are very rude.
Have not done business with this company since 2018. They keep calling several times a day. BBB sent them a letter. They replied that they took me off call list. JUST LIES. CALLS CONTINUE TO JULY 15. TENNESSEE ATTORNEY GENERAL SENT …
This place is a joke. They continue to call me for re orders and i havent been their customer for over a year! Im now saving the calls, so my lawyer can get me $500.00 for every spam call.
called over 2 months ago for test strips told me in about 2 weeks out of test strips more than a month bunch of lies looks like they want to make me take only a complete order of everything besides test strips that not needed you crooks are cheating the taxpayers and medicare health insurance
I have been trying to stop this company from calling me for over a year. I have blocked them but unfortunately they can still leave a message on voicemail every day. Other then hiring a lawyer I am at a loss. Zero stars if I could.
By far the worst company ever!!!!! My father is a diabetic and waiting over a month for his supplies. When you call your on the phone for over an hour and when you finally get someone they hang up because all calls are screened so they know …
I’m with many of the posters here, This company calls incessantly although I’ve told them any number of times that I do not have nor does anyone in my family have diabetes. I am called sometimes three or four times a day. A lot of good the do not call list does.
Ordered diabetic supplies to assist an elderly neighbor. I have let them know she passed away however I am called by them at least 3 to 4 times daily and I was told they put me in the do not call list so not true. I would not recommend …
This company does not follow through with their promises. I ordered the Dexcom G6 and supplied them with all the information they needed and so did my Dr. For a month they told me it was on its way. I called today and now they told me they are not supplying it anymore. Horrible customer service.
I had A1 fill my prescription for diabetes testing supplies for about 6 months when all of a sudden they just quit shipping my supplies. Now its almost 3 years later and they are calling my phone every day, sometimes 3-4 times daily. I …
I was receiving live call for supply refills, told callers more than a dozen times to take my number out and do not call again. Now I receive automated recorded calls and when I say hello, there is never a response. I receive two to three calls per day. If I needed supplies I wouldn’t buy from this company.
A1 said they were shipping supplies. After two weeks finally found out it won’t be shipped. They claimed Medicare wouldn’t pay for it. They didn’t call to inform us, left us wondering. Side note Medicare told us they do cover this and got us signed up with another company!
Ordered supplies, and they said it would be 8 to 10 business days. Checked online for my order status. It said there was no order. I spoke to a live person and they didn’t get it put in. So I had to call again and spoke to Karen who said I should get them in 24 to 48 hours.
Hours are too short. Customer should be able to get order status by auto phone instead of talking to a live person and waiting all day to do that just to order supplies/check in order. Tried website, but defaults to computer password …
Worst company ever. I’ve been trying to reorder my husband’s supplies for months. Go to the website and it states my email is invalid. Stay on hold for so long and nothing gets done…Really pathetic.
This company that I have been with for 2 yrs.. Have 2 times sent to old address my supplies, even though I had put in current address 2 times! Also have spoke with 2 customer service persons. who both gave me attitude although I was …
This company never sent the supplies to match my Glucometer, they always sent a new glucometer. they did this for several years every time I called for supplies. I’ve asked to be removed from their call list…to no avail.
I am still getting dozens of calls a month harassing me to buy more.
HORRIBLE HORRIBLE HORRIBLE!!!!!
Forget a bought it!
Scammers. Don’t do business with this company.
Cant get through on phone. Website dont work. Cant reorder our medical supplies !
They keep calling for months and I keep telling them I don’t have diabetes yet they continue to call
Would love to give a -5 worst company I have ever had the misfortune to deal with.
Stop calling my phone!! Rated f BBB
Stop using them use Walmart And they won’t stop calling me I’m gonna call channel 2 news
Won’t stop calling, everyday, from different numbers. I only used them once.
I wish these people would stop calling me! I don’t have diabetes and I’ve never been to or bought anything from this place!
DO NOT SPEND YOUR VALUABLE TIME TO DEAL WITH THIS COMPANY. YOU WILL NOT GET WHAT YOU ARE LOOKING FOR. I DO NOT WANT MARKED EVEN ONE STAR…..
They wont stop calling me. Set this up for my grandfather and he passed away 1 year ago, which Ive told then, but they wont stop the automated calls.
NEVER, NEVER, NEVER ANSWER THE
PHONES. THEIR ROBO CALLS WILL DRIVE YOU CRAZY. CONSTANTLY CALLING, EXTREMELY ANNOYING. BUT WHEN YOU TRY TO GET SOMEONE THERE TO TALK TO, YOU’RE PUT ON HOLD, …
These people couldn’t deliver a snowball in the snow storm totally worthless try talking to them they’re very rude and arrogant should not even be allowed to do this don’t even deserve the one stop
Have been trying since 2016 to get them to stop calling. Get at least 5 calls a day to refill supplies. DO NOT USE A1 DIABETES THEY DON’T EVEN DESERVE 1 STAR
They will not stop calling!!!!! They call multiple times a day, for years, after being asked to remove me from their calling list, even after filling a complaint with the communication commission.
Can’t get them on phone out of trying for 2 wks… They are charging Medicare for meters they sent wrong, had to go to Wal-Mart to buy all I need,,still out of test strips, busy phones, their off hooks, never got control solution from day 1…still waiting nothing arrives…this place in NOT A PLACE TO DO BUSINESS WITH…
This place has been calling my office for YEARS. Someone please let me know how to make them stop. I work at a law office and am tired of being harassed.
Robo calls twice a day in harrassment because I no longer use them. Sorry example of public relations. Would not use them now if I went back to testing. Bad company
They send stuff not ordered then want you to pay for returning the items. I feel they help Rip off Medicare. Their website doesn’t work, and you can’t get through on the telephone.
A1 Diabetes and Medical Supply has the worst customer services i’ve ever worked with. Placed on hold for 15 minutes or more and when someone finally picks up the line, they state the original person processing the form is out to lunch and …
A1 called to send my three months diabetic supplies in December of 2019 and I have yet to receive the product. Three months before that, the same thing happened. I believe they are taking orders and charging Medicare for delivery and not sending anything.
Can’t even give these people 1 star but have to in order to post this. . So tired of this company calling me over and over every day. Asked for them to remove my number and stop calling me. She just hung up. Still calling. Three time already today!!
Tried to let them be aware that my cousin had passed last year and they sent a bill for them. Two representatives hung up when I told them all this. They are very rude.
Have not done business with this company since 2018. They keep calling several times a day. BBB sent them a letter. They replied that they took me off call list. JUST LIES. CALLS CONTINUE TO JULY 15. TENNESSEE ATTORNEY GENERAL SENT …
Best company so far. My supplies are always on time. They even call me to remind me. I highly recommend it.
This place is a joke. They continue to call me for re orders and i havent been their customer for over a year! Im now saving the calls, so my lawyer can get me $500.00 for every spam call.
called over 2 months ago for test strips told me in about 2 weeks out of test strips more than a month bunch of lies looks like they want to make me take only a complete order of everything besides test strips that not needed you crooks are cheating the taxpayers and medicare health insurance
They keep calling me and I don’t even live in TN
I have been trying to stop this company from calling me for over a year. I have blocked them but unfortunately they can still leave a message on voicemail every day. Other then hiring a lawyer I am at a loss. Zero stars if I could.
By far the worst company ever!!!!! My father is a diabetic and waiting over a month for his supplies. When you call your on the phone for over an hour and when you finally get someone they hang up because all calls are screened so they know …
I’m with many of the posters here, This company calls incessantly although I’ve told them any number of times that I do not have nor does anyone in my family have diabetes. I am called sometimes three or four times a day. A lot of good the do not call list does.
Ordered diabetic supplies to assist an elderly neighbor. I have let them know she passed away however I am called by them at least 3 to 4 times daily and I was told they put me in the do not call list so not true. I would not recommend …
This company does not follow through with their promises. I ordered the Dexcom G6 and supplied them with all the information they needed and so did my Dr. For a month they told me it was on its way. I called today and now they told me they are not supplying it anymore. Horrible customer service.
I had A1 fill my prescription for diabetes testing supplies for about 6 months when all of a sudden they just quit shipping my supplies. Now its almost 3 years later and they are calling my phone every day, sometimes 3-4 times daily. I …
I was receiving live call for supply refills, told callers more than a dozen times to take my number out and do not call again. Now I receive automated recorded calls and when I say hello, there is never a response. I receive two to three calls per day. If I needed supplies I wouldn’t buy from this company.
A1 said they were shipping supplies. After two weeks finally found out it won’t be shipped. They claimed Medicare wouldn’t pay for it. They didn’t call to inform us, left us wondering. Side note Medicare told us they do cover this and got us signed up with another company!
Ordered supplies, and they said it would be 8 to 10 business days. Checked online for my order status. It said there was no order. I spoke to a live person and they didn’t get it put in. So I had to call again and spoke to Karen who said I should get them in 24 to 48 hours.
Hours are too short. Customer should be able to get order status by auto phone instead of talking to a live person and waiting all day to do that just to order supplies/check in order. Tried website, but defaults to computer password …
Worst company ever. I’ve been trying to reorder my husband’s supplies for months. Go to the website and it states my email is invalid. Stay on hold for so long and nothing gets done…Really pathetic.
This company that I have been with for 2 yrs.. Have 2 times sent to old address my supplies, even though I had put in current address 2 times! Also have spoke with 2 customer service persons. who both gave me attitude although I was …
This company never sent the supplies to match my Glucometer, they always sent a new glucometer. they did this for several years every time I called for supplies. I’ve asked to be removed from their call list…to no avail.
I am still getting dozens of calls a month harassing me to buy more.
I would rate them a “ZERO”……if I could on this website.
“A1 Diabetes & Medical Supply, Inc.” has failed on my many calls I made to them …