ABC Medical offers the most trusted and premium brands of urology, wound care, incontinence, and ostomy supplies. We provide the utmost service to all our customers, physicians, and … See more
They dont care about the patients, almost every order has been wrong…when we call to have fixed they intentionally make you feel like it’s your fault they sent the wrong size bag. Avoid them at all cost.
I visited the Hudson store after a phone call to see if they had the device I needed, very helpful on the phone and even more helpful when I arrived. Great customer service and a very knowledgeable staff as well. I would highly recommend them to my family and friends.
This is a horrible company I’ve never went through so many hoops just to get catheters. I keep calling and everyone gives me a different answer. It’s taking 4 weeks to get catheters and still going through loop holes. After I get my first order definitely going with another company. Very frustrating & poor customer services.
Very difficult to work with! The orders are always wrong. They say they call and leave messages but they actually don’t call. Use a different medical supply company unless you want constant frustration!
Horrible customer service on the phone when you’re trying to call and ask where your order is. I got a hold with someone named Kristina/christina but she is just not helpful at all and it sounds like she is chewing a gum while talking to …
I worked here for almost 5 years and I was fired over not completing weekly paperwork. This company only cares about making money, not helping others. My manager (Matthew Walker) was gifted his job because our VP of sales owed him a favor. …
We have been ordering ileostomy supplies for 3 years. ABC has always called us when our 90-day supply is due to be re-ordered. If we aren’t home, they leave a message, as well as call us the next day. Always friendly and helpful, and orders are shipped promptly.
Sadly the few good employees are overshadowed by the incompetent and unwilling to be helpful bad ones. They refused to submit my order for an increase and made me contact both my insurance and doctor to initiate. No big deal, except that …
*Customer service sometimes very friendly and easy to deal with sometimes not.
*Billing vague at best if there is an issue.
*Products shipped in a timely manner but if there is an issue the pick up …
VERY UPSET!!!! June 10,2022, I ordered 12 boxes of 11202 barrier, ceraplus, flat skin gr – yesterday, when I got to the last 2 boxes I noticed several were #3761 which I couldn’t use. When I called ABC Medical, Tan in Customer Service was …
Beware!
Broke the law by stealing our customer!
They dont care about the patients, almost every order has been wrong…when we call to have fixed they intentionally make you feel like it’s your fault they sent the wrong size bag. Avoid them at all cost.
I visited the Hudson store after a phone call to see if they had the device I needed, very helpful on the phone and even more helpful when I arrived. Great customer service and a very knowledgeable staff as well. I would highly recommend them to my family and friends.
This is a horrible company I’ve never went through so many hoops just to get catheters. I keep calling and everyone gives me a different answer. It’s taking 4 weeks to get catheters and still going through loop holes. After I get my first order definitely going with another company. Very frustrating & poor customer services.
Very difficult to work with! The orders are always wrong. They say they call and leave messages but they actually don’t call. Use a different medical supply company unless you want constant frustration!
Horrible customer service on the phone when you’re trying to call and ask where your order is. I got a hold with someone named Kristina/christina but she is just not helpful at all and it sounds like she is chewing a gum while talking to …
I worked here for almost 5 years and I was fired over not completing weekly paperwork. This company only cares about making money, not helping others. My manager (Matthew Walker) was gifted his job because our VP of sales owed him a favor. …
We have been ordering ileostomy supplies for 3 years. ABC has always called us when our 90-day supply is due to be re-ordered. If we aren’t home, they leave a message, as well as call us the next day. Always friendly and helpful, and orders are shipped promptly.
Sadly the few good employees are overshadowed by the incompetent and unwilling to be helpful bad ones. They refused to submit my order for an increase and made me contact both my insurance and doctor to initiate. No big deal, except that …
*Customer service sometimes very friendly and easy to deal with sometimes not.
*Billing vague at best if there is an issue.
*Products shipped in a timely manner but if there is an issue the pick up …
VERY UPSET!!!! June 10,2022, I ordered 12 boxes of 11202 barrier, ceraplus, flat skin gr – yesterday, when I got to the last 2 boxes I noticed several were #3761 which I couldn’t use. When I called ABC Medical, Tan in Customer Service was …