Abilene Regional Medical Center is a 231-bed facility with inpatient, outpatient, medical, surgical and emergency care.
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
6250 Hwy 83, Abilene, TX 79606
Hello, my name is Tomekia Taylor and I am a patient of the Hendrick’s Hospital System. I’m writing today in reference to Ms. Stephanie Huntley in Scheduling/Front Desk for Hendrick’s Clinic South on Buffalo Gap Road. I’ve had several …
Very friendly
Great staff.
Great care!
Great medical services
Very good service.
Great people. Caring.
Everyone was nice and helpful.
Utterly incompetent staff.
They gave EXCELLENT care
This place beats Hendricks any day.
Nurses and Dr’s are great here
Very fast service. Very nice.
A lot better than Hendrick
Great doctors and serves everybody
Most doctors are nice and helpful!
Excellent, caring service beginning to end!
Nursing staff was attentive,caring & polite
Staff inattentive, lack of signage to find your way around, lack of facilities for visitors.
Excellent staff and above and beyond care! Thanks so much!
I’m soo glad I don’t work there!!!!!!
A little hard to find where to go in the building and parking is always packed.
Worst Hospital around. Just drive right by and Drive to Hendrick Medical Center if you need anything.
Got no call backs two months. Got the run around for another month. Still no answers. Now I’m sent to collections.
Fantastic facility. Excellent care and outstanding staff!
Absolutely horrible. I was neglected, and the level of negligence cause my child to die.
Intrusive, and had family stolen from while asleep…
They smile the whole time they screw u
Couldn’t even get our food in time had to wait 2 hours it’s always the kitchen Hendricks is better go there
Great service clean room. Attentive to the patient’s needs
Super fast, friendly, and smart. They resolved my issue and I was in and out in under 30 mins.
My wife is currently a patient there and they are telling us to quit calling asking questions etc..someone name Mike answered
Do not recommend Gibel Cedeno. No communication. No thought or care. Terrible bedside manor. GET A SECOND OPINION!
This place is run down, no doors, broken bed, brake didnt work, looked dirty, staff was rude and gave zero #$&@’s about my wifes pain, go take motrin and get out…
They are always professional and friendly.
Unethical and unprofessional that’s all I have to say about that place. If admin wants to contact me feel free!
Nurses and all of staff went out of their way, to be certain that my needs were met!!
When we got to the room we had exceptional care the whole time.
Nurses were very attentive. Was very pleased with my care
Worst service ever not worth ever coming back to place picks and chooses who they want to take care of they need a staff that is really here to help not to just collect a paycheck
Great care during emergency room reception all the way through admittance and discharge
This place is a joke… Staff is rude and worthless.. Had to wait 6 hours in the waiting room with head trauma. This place shouldn’t be allowed to care for anyone.. Everyone’s after a pay check and not there to help those in need.
Sorry excuse for hospital in er Thanks to you alli i lost my wife
Awesome facility! Friendly staff and welcoming volunteers. Only hospital in town I will go to.
Im getting charged 2000 dollars by abilene regional for merely being admitted. No treatment was given at all!
Excellent service. Caleb and Sheri are excellent nurses and I appreciate their help.
Abilene Regional Hospital has the most caring Dr’s and Nurses of any hospital I have ever been to
Had a good 6 day stay, everyones nice and polite,i would not hesitate to go there agian , has my 5 star rating, thanks
Very very slow been here for 6 1/2 hrs and still haven’t drawn blood to do lab work with. It’s 3am been here since 7pm and still haven’t done anything this place SUCKS.
Horrible Hospital
This is the worst hospital I’ve ever been to. I would never come back. Horrible service, rude staff from nurses to doctors. I felt they have ruined my birth experience here.
Wonderful staff! Everyone was so sweet especially my nurse Dori and Dr Patel. Thank you all 🙌 …
I had the most excellence of care when I was admitted for bronchitis. Thank you Abilene Regional Medical Center.
I’ve been in the cardiac unit twice and experienced excellent facilities and excellent care. Even the food is great.
It’s sad my fiancé went In and they did absolutely nothing for his disease seeing someone you love In so much pain after coming to a hospital someone needs to look into this corrupt hospital
Everybody was so nice and all my needs were very well taken care of. You can tell these people truly care and want to help. Thank you to everyone
I would like to Thank Dr. Charles Anderson and every nurse and worker from preop to discharge. I could not ask for a better experience. …
This place saved my aunts life even with the circumstances if it wasn’t for them she would have been gone by now but she is making a full recovery thank you for all her nures
Nurse Alexis was awesome and took great care of me everything went so well best experience since I have been in Abilene
I was care flighted in and fro the tome I got to Abilene Regional I was treated with nothing but respect and dignity. Thank you so much for saving my life.
The care here sucks it takes an hour to get any help even for something as simple as a cup of ice water! there is only one CNA on the 4th floor 90% of the time!
Everyone was very and helpful, from the cleaning lady to the Dr. Loved our nurses. This is our hospital of choice.
Good food for breakfast.
Best hospital I’ve been too. Took my daughter in with breathing problems and within 2-3 mins I was in front of a dr!
Horrible service horrible customer service I can’t believe this hospital is currently certified in helping others. Rude and disgraceful medical service. Went in and waited 3 hours before being seen the entire time while my son is crying of abdominal pain.
Hospital bed had frequent malfunctions. Nursing care, cleanliness, and overall friendliness of staff…best ever. Food..no stars.
After transporting many people in my career this is the worst emergency room I have ever been to. As soon as I walk in to the ER they do not want anything to do with patients. They neglect their patients. March 2014
My mother received care this last week at Abilene regional medical center she was amazed by how nice and caring the staff was the place was clean and very comfortable..thank you to the whole staff..
My husband has been a pt here twice in the last year and both times recieved competent compassionate, nursing care that surpasses anything weve ever had at baylor!!
I found the hospital clean and well organized. The staff from my surgeon to the dietitians were friendly and competent. I would highly recommend this hospital.
Took care of my wife’s head laceration the er and staff were all excellent from check in to nurses and doctor it was a quick efficient visit and we were in and out in less than 2 hours .
Second time here horrible wait time! I would go somewhere else but it’s the only place I know for the service I need! I just hate my last emergency visit was a 5 hr ordeal and 6 months later the same experience!
They we’re friendly and quick
You have NO choice in medical services in ABILENE . HENDRICK HOSPITAL OWNS BOTH of the 2 hospitals here. GO SOMEWHERE ELSE IF YOU CAN.
Have had to go here a few times to the ER. Every time the entire team was courteous, professional and very compassionate. Definitley where I’ll go again if needed.
I am a doctor, worst hospital I have ever been to went to ER left before checking in, bc there was no doctor on staff. Getting numerous bills from collections. When called the hospital they stated that they outsource and must contact the …
Excellent care and attention by staff. Would have given a 5 star but the condition of the building is a bit aged. Clean but really needing a remodel.
Efficient check-in at ER, quick to diagnose and treat. Professional, caring and proficient staff throughout my stay at Abilene Regional Hospital.
2172 dollars for a 2 minute consultation with the doctor about throwing up on my way to work and some medicine that did not help. They sure are proud of their medical care I guess. I will avoid this overpriced, careless trap if possible.
Dr. McCain ran my family in a circle. Had my father do test after test just to tell him the same thing when he first saw him. Then picked a fight with me and called me “a little punk kid” when I’m 28. Told us to find another cardiologist. He basically made my Dad get out of the house just to chew us out.
Wow! All of the negative reviews don’t have a clue! I have had nothing but a great experience at this hospital. They care about their patients and their medical staff is the best! I invite those that give it a “one star” to visit the hospital on the North side next time
Everyone introduced themselves explained what they were there for, even down to housekeeping. All professionals verified the right patient. Patient care was awesome.
Spent a total of 2 1/2 hrs which is NOTHING compared to midland memorial hospital. The staff was friendly and the doctor did great job at finally figuring out what was wrong unlike the idiots in midland.
They called a phone number more than 20 years old which I did not give the doctor and left a message on a machine that I had a doctors appointment. This did not protect my privacy and shared details I did not want shared with people at this …
Had severe back problems, went to the ER. Their policy says 30 min or less. Checked in and Had to wait for almost 3 hours while in great pain. People that came in after me were seen before me. Worst 3 hours of my life
The night staff was solid but the day shift were awful. They ignored requests or just flat out didnt communicate. Among other egregious errors.
Wouldnt go back. Just drive to Hendrick.
Nurses were fantastic.
Bed would lock and couldn’t go up or town. I could not control bed.
Had to call nurse every time l needed to move.
Oh where to begin. I will not go back here! Went in for a CT Scan, 5 min procedure. My Ins. was chg $12800.85, was given a miss diagnosis. Apparently was given someone else’s Scan. They still want more money! We are being ripped off by this Country’s Healthcare!!!
WORST PLACE EVER Took my 2 year daughter in they told me they needed urine if she can go pee she couldn’t they did a in and out catheter after that she couldn’t pee without it burning she started bleeding she can’t take a bath without it …
The care i recived at Abilene regional was fantastic friendly nurses and Dr. Brown is a grade A+. I couldn’t of been in better hands.i am grateful for all that they hsve done for me. Thank you all.
HORRIBLE!!! this is supposed to be the emergency room for a reason. I was there for more than 2 hours in pain along with many sick children. Plus the desk girls, except for one, where rude and had bad attitudes including one dark heavy …
Was admitted after surgery through the ER. Had several issues from the time we got there, until the next day when I was discharged. From problems with hospital employees to the medical equipment used.. I have always used ARMC, but probably won’t from this point on!
HORRIBLE…very rude, cold, bad attitudes. 65 yrs, old and they left me laying on the floor crying and going into shock for 15 minutes. triage is a nightmare and a doctor named richard needs to find employment elsewhere as he could not …
Apparently American disability act rules don’t apply during covid…(this location (formerly abilene regional) even after explaining it to the trauma nurse amd the charge nurse about the ADA regulation and law, on the visit today(March 15 …
Came in at 1:00am and been sitting in the lobby till 4:30am while my 3 month old daughter Has a high fever and coughing badly and the front desk ladies would hide in the back so they wouldn’t answer question and when they did get asked …
This is my second time to visit the womens center at Regional.
The ladies at the front, Sherry and the other lady, Were so super sweet and it continued into each patient who arrived after me. These ladies are so amazing and the reason I chose to come back to this location a second time!!!!!!!!!!
I had a very pleasant experience in this hospital. I felt safe. I feel I recieved the best care and was treated in a humane way..
Was admitted for no medical reason, Didn’t finish the IV from another hospital, Refused bipap equipment. After demanding the equipment, it wasn’t set right,
Nurses told me I was a drug addict for asking to my home medicine be administered.
Was treated great the three days I was there in the cardiac unit. Nurses were concerned with my comfort and welfare. Very pleased.
Wish I could have seen a doctor instead of a nurse practitioner.
LOVED the nurses on every shift. They all made me feel comfortable and welcomed. I would choose them again for L & D.
Went in for a kidney stone with a 8-9 on the pain scale. Got to the back pretty quick but wait ( while in excruciating pain ) for 45 min to an hour. Then got prescribe 10mg Toradol for the pain. Really 10mg Toradol ? Have u ever had a …
My stay was very accommodating. Nurses were very nice and prompt to respond to my needs. Housekeeping kept my room clean. All in all my experience was great.
The emergency room at Abilene Regional Medical Center is a joke. I brought my son into the Emergency room for a broken arm and the doctor did not even see him. My son was seen by the PA and the PA tells me (Physicians) are NOT ALLOWED to …
Labor and delivery nurses extremely unprofessional, told outright lies to myself and my wife, no admin. personnel on weekend duty so all decisions were left up to nurses, bad idea, contacted lawyer to see if any litigation is possible, dont walk away from abilene regional RUN!!!!
The staff was wonderful! From checking in to leaving everyone was so kind, caring, friendly & went above and beyond. Would definitely recommend Abilene Regional and the wonderful staff! Thank you to everyone who helped with me care. God bless each and everyone of you.
Worst ER ever. My dad came in, in extreme pain with a backed up catheter. We waited an hour before they even took him in. Even after me telling them that the last time this happened, it could kill him. The nurse that called him back acted like he could not have cared any less.
Here visiting and I see this hospital from window of hotel room. Figure I would go see about lunch. Hospitals I have been to have a great selection of food options. …
Went in with pneumonia on a Monday and was discharged on Wednesday. I can’t praise these caregivers enough. Wonderful care from Doctors, nurses, respiratory, food service, etc.
Some people go into nursing to help the sick and take care of people. Some people go in just for the money. You can tell which group decided to work for Abilene Regional. Rude, unprofessional and all around just plain mean. Don’t ask for anything, because you’re going to be shown how much of an inconvenience your presence is.
At check in I was ignored before I could even hand the person the paperwork. Once I sat in the back, my issue was immediately checking me out dismissed as not serious, the nurse who took my blood remarked that I had the skin of a diabetic, …
Understaffed. Went to ER and was very disappointed with care given. Was told my wife would get nausea and pain medicine right away and its been nearly 30 minutes and still haven’t seen anyone.
This is the ER with billboards all over town that say 30 minutes. I waited for two hours, in excruciating pain. All the while, two teen girls in the ER lobby played loud music, with profanity, and sang along. A miserable, horrible waiting …
Quick to be seen and awesome teamwork in the Emergency Department. Admitting PA, Kyle McC, was very thorough and explained things well, taking time to listen. The staff on PCU was excellent, checking on me often yet respecting my privacy.
This place is ridiculous, they only care about what they want, the left hand doesn’t know what the right hand is doing, late on meds,late on sugar checks, forgot what you needed,call for assistance be prepared to wait for awhile or no response…and so much more that can be said but I will leave it at that..
Hospital is great. Billing department doesn’t have a clue. I am currently in collections for $250 that was paid a year ago. My bank has provided proof. They are very uncooperative and couldn’t care less. I can’t get this resolved no matter how hard I try. Go to Hendricks!
Sadly, I have been to a few hospitals and recently within the past few years about six of them. Hendrix Medical Center, by far is the worse in service. By far worse in relying information. These medical professional are not …
Compassionate and professional staff to work with in our difficult time. Thank you
This was my first time here for lab wy and x-rays. From the front desk receptionist to the person completing my registration ( Mrs Jennifer) who was very kind and professional as well as very caring. Then Andrew at the lab was fantastic, …
ER docs are horrible. Couldn’t even diagnose a UTI in my elderly grandmother. Sent her home said she was dehydrated and she didn’t need an antibiotic. Next day had to rush her to HENDRICK MEDICAL CENTER and she almost didn’t make it. Thanks …
Dr. Mathur and team are excellent
The RNs, SN, admin. and the person who took care of my room were just great. Dr. Feliz was the kindest and so helpful. All in all it was a very good inexperience. Fastest discharge ever. I rate it a big 10.
Horrible, worthless, and treated me like I was a burden. The doctors have a god complex to where they think they can control life, the nurses act as if you nothing less than a worthless price of crap. The over night nurses are the worst. …
Every great once in a while I come here to see if my review is still here, and sure enough every time I find it has been removed. Isn’t that odd? It’s almost as if they don’t want folks to read them. I wonder why that is? …
The nurses in the PCU were outstanding. The facilities were sparkling clean and the doctors and technicians were very knowledgeable and kind. I would highly recommend Abilene Regional to anyone with heart issues.
My 90 year-old father-in-law was a patient on the 5th floor for the last three weeks of his life. He was treated with kindness and compassion by all of the nurses and administrators he encountered. We cannot speak highly enough about the treatment he received.
Tripped and had a hard fall very sore back and ribs. Thankfully did not break anything. However these so called doctors will not give you any pain meds unless you have broken something. Will not recommend or go back. What a joke. They did …
Went in with extreme hernia pain and the doctor came in and was very rude, he kept asking if I was pregnant (I am not) and if I had a recent c section where they cut me vertically down my belly. Mind you my real c section scar was very …
Dr Cedeno and her nurse Kim are extremely rude. Not only will Dr Cedeno not treat you after she’s seen you but she allows her nurse Kim to hang up on you. Dr Cedeno will take your money and collect the insurance money while sending you to a …
2016: Sitting here with my wife about to get a colonoscopy, and I’m amazed at how long we have been waiting for the actual procedure. She has not had anything to drink or eat in over 24 hours, and her appointment was at 1000, but here we …
The staff here is awesome, they treated me so well were patient with me and understanding! I really want to give nurse connie on the fourth floor in med/surg unit a big shoot out she is a very kind person she made my stay a positive …
In the ER with my mom. I went to use the restroom and I just about gagged
Went to the ER here about a year ago complaining about pain and numbness in my arms, legs, and abdomen. Waited for seven and a half hours, I was examined for a “stroke”. When the second test came back negative I was discharged with a …
It was a terrible experience he didn’t want to see my medicine they didn’t care what I came in there for I waited 3 hours before I got seen in the back and then they didn’t see me they did a CAT scan with nothing they didn’t use to dye or …
Everyone is professional in their duties. Nurses on the 2nd floor rock they go above and beyond to make sure their patients are well taken care of and comfortable in their stay. Thank you all for the best hospital stay ever didnt seem like we were in a hospital thanks again!
Triage nurses post ER waiting room were rude and ignorant after making snide remarks about my wife and sons medical history. Uncalled for and unprofessional. Vicki was a gem and was a great nurse but good luck getting past the clucking hens …
ARMC partakes in extensive price gouging. Upon further investigation, I realized that Abilene Regional charged me up to 50 times higher than Hendrick Medical did for the same procedures and diagnostic tests. …
This hospital is absolutely the worst Ive ever been in. For one thing its dirty which is absolutely disgusting there was bugs crawling around in the waiting room. There was only one doctor in the ER. I arrived here at 11:00 was not …
Nothing is priced in the cafeteria. No daily menu board,no pricing. And then when you get to the register you get sticker shock. I’ve been sitting here the past few days watching people check out, about 1/2 of them have a complaint about …
All the staff in the ER were really professional. When I was admitted the good service continued.
Dr.Leverton and Cath lab staff were also good. …
The wait wasn’t long. After being called to the back the nurse that checked my vital signs was very rude and very hateful. I was in a lot of pain and having to deal with a rude nurse was uncalled for and very unprofessional. Defiantly will not be going back. Sad to see a good hospital go bad because of horrible nurses.
Don’t bring ur family here. If they are are doing really bad, the staff will tell you to pull the plug. They just want more money from the next sick person. They keep calling and asking who is the next adult that is in charge so they can get the plug pulled
STAY AWAY
They sued me. Over an $800 bill (for 2 breathing treatments, 2 shots & a CXR due to severe asthma attack). Literally served me papers then didn’t show up 2 court which made me lose a day of work! I never got a bill in the mail, a phone …
I came to the emergency room and waited over one hour and half.people whom came after me where seen. My leggs gave out on me and I could put any weight or stand up. I told the intake nurse I had been getting shots when. This happened. I …
I went in the hospital with a extremely low heart rate. Every one from the beginning to me leaving was absolutely out standing! The ppl in ICU thank you. The nurses in PCU OMG, I don’t THINK I HAVE EVER IN MY LIFE BEEN AROUND A GROUP OF …
My husband was in the Progressive Care Unit. The nurses,staff and doctors were so very caring and sensitive to his needs. If there were more stars than five,we would give them a 10.
Rude and stupid.
Took my mother to the ER with severe pain in her hip and leg. She couldn’t even …
During my recent stay at Regional the entire staff that tended to me went above and beyond in taking care of my every need .From the doctors to the nurses & dietician I was provided with the best of care and attention. Its a blessing to …
I have too many complaints about ARMC. My complaints start with my first and last PERSONAL experience back in the mid 1990’s when I took my young son there. Starting with the check in nurse who was very RUDE. My son had been sick and after …
I have been in the ER a few times. The nurses have good skills and can do their job good but I have seen several nurses that are pretty rude to their patients. Some nurses are friendly but others are quite the opposite.
I want to shout out a Thank You to all the wonderful caregivers at Abilene Regional Medical Center! The diagnosis ,care and treatment during my stay in the ER/ Hospital for a Pulmonary Embolism was outstanding, professional and …
Everytime we go to this hospital and/or er it’s never plesent. The nurses and staff ignore you and act like one doctor and one nurse run the entire hospital. The er room are nasty, one time my daughter was taken in for asthma and when we …
Went in Thursday night around 6:30pm, 1/19/2017. I waited over 2.5 hours before I even got to the back. They weren’t that busy. The Triage guy nurse was extremely rude and not caring. I was explaining how I was sick 3 weeks ago and had a …
Horrible hospital. This one of the most unethical bunch of thieves I have ever dealt with. I fell off of a roof and had 3 images and some Tylenol. I was in the ER for less than 3 hours, and these crooks charged over $18,000.00. My wife had …
I overheard a nurse and a patients family members discussing “blacks” and how horrible it is to treat us. I overheard my anesthesiologist telling a nurse how upset he was to be at work, because it as supposed to be his day off. Also, I …
Horrible, came in with a friend and almost 3 hrs later she still has not been called back to be seen. Absolutely freaking rediculous!!!!!!!!! Recommend going to the hospital off of pine, was in and out with my son within an hour and a half a couple of months ago! Slightly irritated 😤 …
I drove three hours and thirty minutes to have surgery at this hospital. They were amazing! From the time we walked into the Pavilion and met the very funny gentleman until they rolled me out the next afternoon, was an amazing surgery and time in the office!
I visited the ER feeling like I was going to pass out. I got checked in signed papers by 8:30pm the avg wait time mins you was about 45mins to an hour, I did not get discharged until 4:30 in the morning and did not actually get back to a …
The Staff on my Floor was wonderful. I never needed for nothing I pushed the button and the replied and came to help me. My room was 3035 and the staff was excellent. The Hospital food wasn’t good but oh well.
They have managed to totally botch the billing codes for my surgery – coded it as NOT necessary???? So my insurance isn’t paying the hospital – how does this even happen – my Doctor/surgeon was paid because THEY CODED CORRECTLY. Trying to …
My wife recently gave birth here on the 23rd of December. Dr. Garner was our doctor and she is amazing as well as all of the nurses that helped us. Everyone was especially helpful and seemed to be all smiles even though they were working on Christmas Eve to take care of my wife. Thanks everyone I greatly appreciate you!!
I cannot believe that I was not allowed to go in the er room with my husband who was barely cohesive enough to answer questions and has been ongoing chemo treatment and is on several different medications to which he can’t even answer …
Took my girlfriend there because she was uncontrollably throwing up, ended up waiting over an hour before we had to leave and go somewhere else where they treated her immediately. And the l front desk lady I dealt with was not that friendly. Not happy with them and I will not go back.
I recently had a stent put in at Abilene Medical Center. My doctor was Robert Leverton and I am very grateful to him. He does excellent work and care. The hospital staff and nurses were very attentive , I couldn’t have asked for …
I received very good care when I had my surgery. The nurses were great, especially the night staff. The doctor was very nice and pleasant and all the staff did a great job.
No one wants to be admitted to the Hospital, but I was and I had a great experience there at Abilene Regional Hospital. I was admitted for AF and underwent a procedure to shock my heart back into a normal heart beat and to help lower my …
I was sent by my doctor on base to the emergency room to have some test done and the first person to come into my room and help me was named Guy and he made small talk with me and being that I was kind of tense it really called me down. He was super nice and calming. My 5 stars are for Guy
I have stayed in ARMC on 5 separate occasions, today is the fifth time. This morning the lady that registered me was very professional, quick, yet thorough. She was also very pleasant which I have found is not a common occurrence in most …
Husband had a procedure in the outpatient pavillion.(today) We were greeted as soon as we walked in the door. The waiting time was reasonable. The medical staff informed us of what was happening and what to expect step by step They were professional and respectful. Pleased with our visit.
My last visit to ER will be my last
The staff just re enforced my fear/ hate of hospitals
Went after a car accident of being in pain from head to toe. I had to sit in waiting room in wheel chair for 5 hrs. When I finally got called to go back in a room, the transport lady was rude and then the nurse wasn’t very concerned and …
Recently went in to the ER, quick front desk service. Admitted to a room less then 10min. RN Rick was more then hopefully. Brought in a bed for my wife to sleep on hearing regardless of the length she had to report to work at 8am. No hassles, no 20 questions, just quick professional and courteous staff!
My 3yr old came in Monday unexpectedly and we were taken in so fast & had the drs waiting for us literally! They took such good care of my boy, never once were my questions not answered, then that day we were admitted for the night & went …
I had robotics surgery Monday from the minute I checked in my care team were fantastic. Jessica in pre op was the sweetest nurse the anesthesia nurse David was wonderful my nighttime nurse was so much fun made me feel like I was her only …
Terrible Hospital. I was there for a whopping 1 hour and they sent me an astronomical bill that would bankrupt anyone without billing my insurance first. Then I had to call my 1st insurance and they sorted things out for me. The hospital …
Just had my daughter here and it was ok. Some nurses were really sweet and I enjoyed them. I had to constantly call the nurse for everything and you would think they would check on you on their own after abdominal surgery. The food was some of the worst food I have ever had. Make sure to bring your lunch if your staying here.
I had a great caring experience the nurses were very nice and concerned about my health mrs. Charisse and mrs. Cally where 2of my favorite. They made me feel safe and comfortable. And always had a smile when entering my room. Thank you ladies
Visit was beyond unacceptable. You literally must be dying to be seen in the ER. I understand placing those in life threatening positions ahead of the individuals with less pressing issues. Why ask my pain tolerance level only to make me …
The staff was great, the doctor did not listen to anything I said or read any of the notes that he got. He totally misdiagnosed me and I’m still in excruciating pain because of him
While I was waiting, Not only were the staff incompetent and not caring I could hear them making jokes and laughing at the nurses’ station while I was in pain. …
Worst hospital ever. Nurses won’t help with anything. You tell them that you need them and they will take forever to attend you. They don’t have enough night staff to attend their patients well and nurses are rude and snobby. Once you’re …
The doctor has a great bed side manner seems like he cares about all his patient’s. The nurses were very attentive. I had a good experience at Abilene Regional Hospital. I would recommend to all my friends and family. From.1 to 10 …
My toddler daughter was bite by a spider and got cellulitis we were admitted to the baby and mother Ward and the nurses were all super sweet we were there for 4 nights 5 days. My daughter colored nurses and had me write a note to thank all …
Highly do not recommend. Went twice for my wife because of serious pains to the point of not moving. Finally gave up with this pointless place and went to Hendricks while wife was barely able to move and unable to talk. Turned out she was …
My Father was recently hospitalized for 3 weeks in the Progressive Care Unit (PCU).. He received the greatest care anyone could ever possibly imagine; His Doctors & Surgeon called me personally after Dad’s surgery, as I live in another city …
It was absolutely horrific!!! The doctor was short with me he contradicted me was hateful and all this happened in 5 minutes that I spent with him. I have never in my life had a doctor tell me I was lying about my symptoms like I can’t even describe how I felt when he did that
Absolutely outstanding Care coupled with sincere Caring.
From the ER to discharge I’ve never been better cared for. Everyone, and I do mean everyone, absolutely knew their job, seemed to actually enjoy their job and …
I rated 5 stars for the Staff. My nurses were Great and all Gave me excellent personal Care. Dr Sager was My Surgeon and He is Amazing. The Meds / Surgery floor I was on is behind times as far as needing to be Updated a cross the board. But Again the Nursing Staff on 4th floor is Great!!
2 visits to the ER in the last month. First visit we had to wait a while but once we were in a room they were very thorough and efficient. We saw Dr. Dupont both visits and would be glad to have him again if the need arose. Our second visit …
Took my daughter in to be seen late evening. Waited two and a half hours in the waiting. Hour to be seen by a Dr and another hour before we could get the prescription and discharge papers. Which each time the nurse saw her might have been …
The staff is excellent. But we had a baby in 2015 and everything was good. In 2017 they outsourced billing. I set up a payment plan for baby 2 and they are sending me collections letters even though I setup a payment plan several months …
There seems to be a city battle between hospitals. I’ve had great care at Abilene regional hospital or Hendrick hospital. There is an on going issue with billing. Many hospitals and clinics say they accept all sorts of insurance policies, …
I had previous experience with Abilene Regional when Dr. Leverton saved my father’s life many years ago. When l had issues this week, Dr. Leverton was my choice to intervene. I may have ended up at Abilene Regional because of Dr. …
Worst experience of my life, from the er to the second floor, nurses are rude, untrained, no bed side manners nor do they treat the family any better. I took my 75 yr old mother in to er as per doctor who called ahead. Er staff was …
The nurses were amazing don’t get me wrong, the person running this hospital not so sure…see video. Basically I came to this hospital to deliver my first baby and above the room I was put in they were doing construction all day and into …
Nothing but good care all around. Nurses were caring and professional, quick to respond and I had no issues. Doctor was fantastic. Professionals who took care of me prior to surgery, prep for surgery and recovery were excellent.
Everyone was so nice and caring even during this frustrating time. I was happy about the service and comfort they provided. The lady at the lab drew blood and I barely felt it. She was so gentle. Cynthia, one of my nurses, put an IV close …
The service received for a family member was horrible. My family member had to ask for their sheets to be changed. Had to prep themselves for surgery. Cleaning herself. TWICE. First surgery the machine stopped working and the second time …
I was absolutely amazed with everything from this hospital! Every staff member from registration to pre-op and recovery to the women’s floor, are Rock Stars! The nurses in the women’s center are all so kind, caring, and compassionate! I …
A friend of mine is disabled she has a disease that is
Quit painful she swells up pretty bad . She went here because her Dr told her to go. She gets there and is refused care.,Treated as if she was some junkie . …
I received the best care during my recent hospital stay. Every staff member I encountered was so wonderful. From the ER visit to Med surge to Radiology, the folks from the lab, physical therapy, housekeeping, dietary, and the doctors who cared for me. Everyone was excellent and treated me special.
ABSOLUTE WORST EXPERIENCE, COULDN’T CARE LESS ABOUT YOUR LIFE, GO ANYWHERE BUT HERE!!!! 0 stars if possible. My husband has been scheduled for the operating table 6 times to have an extremely important surgery. Every time we’re told …
There is nothing they do that reflects the healing ministry of Jesus at any of their locations. They are getting worse all the time.
Thank you to the ER physician that listened to his gut and admitted my husband for observation on Friday night. He had a mild heart attack Saturday morning in the hospital. He was taken to cath lab on Sunday and had open heart surgery on …
First time ever being inpatient at this facility . My little girl was admitted for respiratory distress after coming into the emergency room. 5 stars goes to the emergency room staff. Quick, efficient, got her help asap. My daughter is 10 …
This is the friendliest staff ever! As a 12 week pregnant woman in a pandemic they went out of their way to comfort me and make sure I felt reassured as I went through my illness and surgery while alone. The nurses were simply amazing! Guy …
Came in via ambulance because I had a severe coughing fit that left me really weak, nauseous, and on the verge of blacking out. All they did was check my vitals, put me in an exam room for a few minutes, and then discharged me with an …
I went to the ER I spent 8 hrs there before being transferred to a room. So I had 2 different shifts to deal with the first shift was amazing the Dr seemed very concerned as well as the nurses they were great the second shift there is …
They refuse to let me stepson in even though he is 10! Anyone under 16 years isn’t allowed, even though kids his age are lowest risk. Let’s use some common sense. But adults are allowed to enter, how is this ok? …
The nurses, staff, and doctors here are phenomenal. Truly great people.
But who is it that does all of the scheduling, and designates how many nurses can work? …
Hendrick will steal money from you! Check your insurance claims if you receive treatment here! Hendrick wrongfully charged me almost $300 for two separate appointments that were fully covered by my insurance. …
Hospital and staff were remarkable but billing office is a joke.. cannot ever reach anyone and no one will return my calls.. so frustrating
This is ICU during the busy time. Notice no one comes here. There is a reason for that…. This feels like a hospital on the verge of closing. What’s the deal? Don’t be fooled by the nice exterior of the building the inside is …
09/22/2021 I went in for a blood draw at the lab, no one at the window. I pushed the button to notify them someone is waiting, I don’t think it works, no one responded. I walked down the hall and asked the lady at admissions to call them, …
They took good care of me and the nurses went above and beyond.
The only issue I encountered was the fact that they do not have nursing aides. This made my nurses less able to provide the care patients are expecting. Instead …
Won’t allow people in without a id or a mask but will allow a NON service dog in. That’s just absurd!!!
Been waiting over 45 mins to just get processed in. Went to the counter to enquirer did I get skipped Jesenia informed my I would be called next by one of the ladies at the front desk. In the mean time she has no customers so I go back and …
Everyone took very good care of me , especially Nurse Amanda and Stefanie and Julia. They made me feel very confident in my care and did their jobs above and beyond what I expected. I believe God used each one to be a blessing to me. The …
I can’t believe how rude the people are to check in and the nurses took stuff from a patient. Absolutely disgraceful what this place has done. Id die before I put my life in their hands. North isn’t any better. …
I give it a low rating because the nurses don’t really help that well but doctor hill is probably the best doctor!
I would put 0 stars if possible. I have been going there all summer for wound care. I have no complaint against the wound care. My grandchild is spending the summer with me and has gone with me many times to wound care. Today we ahow up and …
Had the best Er staff, nurses and Radiologists!!! They went above and beyond and I can’t thank them enough! But i have to say I am SUPER THANKFUL for my ER nurse Tana. She was the absolute best and I can’t thank her enough!
Had knee replacement surgery and was impressed with the pre op nurses. The level of care and understanding was impressive. The nurses who took care of me after surgery in my room during my stay were very understanding and took very good …
Every member of the staff that we encountered when my mother needed care was calm, compassionate, and helpful. I guess no one is prepared when Compelled to visit the ER , but neither of us was dressed warm enough for the …
I sent a family friend there for covid issues and they told her, she had pneumonia and sent her on her way without any medicine. She is now on her way to another hospital to receive proper care! She is an LPN and would never ever treat a …
The nurses in this hospital were probably the mean girls in high school, then decided to be a nurse to “Help people”. If you are miserable at your job no one is forcing you to be working here. There is no reason to be rude and give an …
I wouldn’t even give this place 1 star. I am extremely upset and completely disappointed. As a former Hendrick employee I would never imagine my father would have been treated the way he was treated. My father came in disoriented, trouble …
I had a fall and sliced my arm open- went to Affordacare first and they wouldn’t touch it, sent me
to the ER. Long story short the receptionist was rude and very unfriendly and …
The doctor that I saw was amazing. Dr Benton Brown. The surgery went well also. The problem is the financial assistance. My out of pocket was 6300 and I paid 2200 the day of my surgery. I got approved for almost all of my out of pocket but I had already paid. It’s been 3 months and I still have not received the part that got covered.
I had surgery on my leg bc i had fallen due to covid. When I got on the 4th floor, it was the worst expierence of a hospital that I have ever expierence incounted. They refused to come help me to go to the restroom, I had to put some …
So, after my mom’s own harrowing ordeal, my sister had no option but Hendrick due to capacity-filled ERs. We thought, impossible, lightning can’t strike twice for one family—oh, it can. They told her they wanted to remove her gallbladder… …
My son was in emergency because he is losing his mind. I called and asked to talked to the desk nurse and told her what was going on as he kept acting like he was okay, she said sorry I can’t discuss anything with you, so I asked her if …
My mother had total hip replacement on 06.06.2022. Outstanding care given by Jennifer (RN) in outpatient pre op, sorry I did not get her last name. Also Dillon the OR nurse and of course the magnificent Dr. Maroney. You all rocked. …
Super impressed by the care and prompt attention received from our recent emergency visit here. My granddaughter has a rare genetic condition that enables her to digest and break down protein. She has a very restricted diet and takes meds …
If I could I would give them no stars. I came in via ambulance. I know for a fact I was misdiagnosed. I come in with symptoms of a heat stroke had passed out and had a seizure at work I was hot to the touch I woke up numb on my left side …
The Service at the Hendrick South ER was awesome. Unfortunately I ended up there with abdominal pain. The PA, Lola, was wonderful! She ran sonogeams, CT scans, bloodwork, checked my heart etc. i ended up having gallstones. All of the …
0 out of 10. Do not recommend. Ghetto, unprofessional, outdated, under educated staff, careless staff, rude and felt like a complete failure as a mother even expecting these “doctors/nurses” were going to care for my child in a PROFESSIONAL …
Didn’t have to wait long! Had to take my pregnant daughter in due to asthma. We have dealt with this unfortunately her whole life. Nevertheless, the staff was attentive and kind. (With the exception of one nurse, who was my guess never …
Every staff deserves an A ÷. Food bad. Rooms outdated. But it doesn’t matter. The patient gets the best care I’ve ever seen and I’ve had a lot of experience with many hospitals nationwide. From food service to house keeping to …
I would give 100 stars if it was possible. The staff was SO friendly, VERY professional, and they were able to explain everything they were going to do in detail. I was seen very quickly. I had been dealing with this pain since March 2022 …
Literally if I could give 10 stars I would. Went in last night for heart and lung complications (ER) I was seen so fast. They sent the nurse, someone for EKG, and someone for X-rays so fast that there was literally a line of staff waiting …