When I made my appointment I was confirmed my 3y/o son can be checked, but the specialist for children works in another location. They should arrange the new appointment, and more than 1 month later I’m still waiting for it!
Excellent service all the staff, even they didn’t have space for an appointment they made a space for an emergency again all the staff very professionals..👍👍 …
I’m glad I found a great Dr at this location a The staff was helpful and the COVID protocol is excellent I feel safe visiting you guys thanks for the professionalism.
This was an amazing experience , I would recommend this place to anyone . People very friendly and knowledgeable , they go above an beyond. Thank you Stephanie for all your help and time.
I called to get an appointment and Stephanie gave me all the information I asked. I’m looking forward for my appointment. Thank you for the great customer service. 🤩 …
Thank you Dr. Bausch and staff for his staff for prompt, professional and courteous service. I appreciated the “on time” attention and straight forward comments & suggestions. Thank you.
Tried calling for my prescription. They answered said they’d send it to my email. They never did and then don’t answer phone calls when you try to follow up. They don’t care about you after you’ve paid and walked out the door it seems.
I’m very pleased with the service I received from Dr. Bach and his staff, will recommend it to anybody, specially family and friends, Thank you so much for your great service.
Stephanie was very polite, knowledgeable, and her demeanor made you feel at ease and know this is the right place to go to. I would recommend this office to anyone!
I have been visiting the Abita Eye Group for over two years now. Excellent staff and Dr. Austin Bach is very detailed in explaining everything. definitely a 5+ star
I loved it, great customer service from the minute you walk in, till you step out, the doctor and techs are great, they listen and explains everything, overall I had a great experience.
Went to see the ophthalmologist. The place is very clean and they follow strict covid measures. They only allow a certain amount of people inside at a time. Very professional and service was great. Highly recommend.
If I could give this place less than 1 star I would.
My insurance directed me to this office but when I called was outraged at the lack of professionalism. …
Perfection at its best from beginning to end. The staff was welcoming, courteous and helpful and Dr Bach was very knowledgeable and delightful. Totally recommend you visit their beautiful facility.
I usually don’t like writing reviews, but Abita eye group really deserves it! Great service, Super knowledgeable, clean and friendly. Plus I have never wanted more than 10 minutes!
Dr. Otero is very courteous and knowledgeable
Front desk receptionist very friendly as well.
Everybody was following safety guidelines against COVID.
Definitely I recommend this eye center.
This is actually my first time come in to see the doctor it was a referral form another outstanding Dr there were very professional great environment very good customer service very organized the dr took a time to explain me in details I was very pleased and happy for they service thank you Dr and staff you guys are doing a great job.
Thank you very much to Dr. Austin Bach, and to all his professional team, I felt well and cared for and guided in all the steps of surgery and post-surgery, all very kind and with a lot of knowledge
María Elena at the Dadeland Lens Crafters Is the best customer service representative I have ever encountered . She is courteous, respectful and genuinely loves her job.
The Team behind this company’s is just awesome so well put together I couldn’t find any flaws behind the communication with this company me personal I’m big on that when a company shows compassion to each person with their individuality it …
All was very good, staff is very profrssional and pleasant and Dr Austin Bach is wonderful, he took time to explain everything and made me feel very much at ease, Thank you.
I had an emergency as my eye was red, burning, watery and just plain anoying me this morning, turns out I have a small cut in my cornea, They immediately gave me an appointment, I walked in and they attended me right away, Prescribed antibiotic eyedrops and artificial tears, pain has gone down a bit already.
I went to Abita for an eye exam because I was due and I also wanted to see if they would be able to install prescription lenses in my new Amazon Echo Frames as well as some high end vintage sunglasses I own. …
I had a wonderful experience, staff is very professional and friendly. Center is very clean and organized and the dr helped me with all my questions and concerns! Very much recommend.
This was my second visit for an eye issue, and they saw me right away. Each time I saw a different doctor and loved both of them. They’re professional, funny and there’s very little wait time. I love the front office staff as well. Thank you!
Worst customer service, good doctors but horrible customer service. I can’t complain about my visit with the doctor but I dropped my frames there and two weeks later Katia called me to tell me the broke. That upset me but it’s something …
We chose Abita Eye Group because of their outstanding reviews. They did not disappoint!!!! From the girls in the front to Dr. Melissa Otero! Everyone was super nice. The girls in the front were friendly, they answered any questions we had. …
I was recommended to this Eye Doctor from Baptist Hospital because I was having issues with my eyes burning, the Dr. was able to figure out what the problem was and from that point on I thought ok I found a good eye Dr. well my wife had …
My friend recommended this place and I looked up the reviews and was impressed with what I read. Dr.Bach was beyond amazing and the staff was friendly and helpful. They are following COVID protocols and trying their best to keep everyone safe throughout their visit. I would recommend this place with no hesitation.
Dr. Austin is very sweet and I felt a lot more relaxed seeing how educated he was. He was able to tell me things about my eyes and vision just from looking at them and the tests proved he was right. I was very impressed and liked how much time he took to explain everything. Will definitely be seeing him again!
We had an outstanding experience with Dr. Bach of Abita Eye Group. His office is beautiful and his staff is helpful and professional. Dr. Bach himself is an excellent, patient clinician who saw both my daughter and me. We are so grateful to be patients of Dr. Bach!
This was my first visit to Abita Eye Group. I am proud to say that I’m Dr. Otero’s Mom and if you are looking for a place that gives you great service & makes you feel welcome from the moment you walk in, this is the place! I would like to …
My husband and I visited Abita Eye Group for the first time and were very pleased with our exam performed by Dr. Melissa Otero. We have been to other eye centers in the past but she’s the sweetest doctor by far. Dr. Otero was very thorough …
I recently came in for an eye exam and both Dr. Otero and Katya at the front desk offered excellent service. I was in dire need waiting for my delivery of contacts and Katya made sure I was not left wanting. Dr. Otero likewise conducted the …
The staff is amazing and both Dr. Bach and Dr. Otero actually care about your eye care and getting the right prescription unlike previous doctors I’ve had before. They are taking CDC regulations which I was happy about! Definitely RECOMMEND!
Great service and friendly staff. Dr. Otero was very attentive and helpful with all of my questions. The contacts she prescribed me are the most comfortable I’ve ever had. Highly recommend Dr. Otero and Abita Eye Care.
I had my first visit today with Dr. Bach. I would give it 10 stars it is could. Clean office, friendly staff, they make you feel welcomed, doctor is very friendly , patient, takes time in explaining everything. Very recommended. Will be bringing the rest of my family for a check up
The eye exam was thorough and Dr. Otero was helpful and answered all my questions. The staff was friendly and helpful. Kathia made picking out glasses and lenses a breeze. Can’t wait to get my glasses! …
Awesome eye doctor place. DR. Bach is very patient and explains every question you may have. He makes your visit very comfortable and never rushes his patients. I highly recommend him if you are looking for an eye doctor with very good experience.
The entire staff are friendly and the practice is run very efficiently! It was a seamless visit and I appreciated being able to complete the paperwork electronically. Definitely recommend!
Dr. Bach is a genius! I have found my permanent eye doctor. He is thorough, patient and has a good sense of humor. His staff members are also very accommodating, professional and kind (ESPECIALLY Stephanie)! 5/5 experience. Thank you
Very profesional staff. They are all very courteous and very helpful. Dr Otero is wonderful and is in too of her game. Melissa and other staff are great also. I definitely recommend ABITA eye group. 👍🏼 …
Dr Bach saw my son at the emergency room and was awesome with following up and giving me instructions to take care of my son. I was terrified because my son had a terrible accident. He is a true God Send. Thank you!
I had the pleasure of meeting Dr. Bach and his staff yesterday. My daughter (who is 6 years old) has a very special eye condition and Dr. Bach was very kind and informative on my daughter’s condition and the appropriate steps moving …
Dr. Bach is incredibly professional. Was at his practice before opening hours. Saw me right away. Very thorough. The highly rated reviews are VERY reliable. Planning on keeping my yearly eye exams with Dr. Bach. Wish all medical appointments were as efficient, detailed and encouraging as my Ophthalmologist was today
The best eye doctor I have ever been to. Dr. Otero was great and explained everything to me perfectly. Ordering my new glasses was super easy. Everyone was very helpful.
Staff very professional and followed all protocols for patients’ safety. Dr. Melissa Otero & Dr. Austin Bach were very knowledgeable and caring. I was lucky to find a place and people that truly care.
I visited Dr. Bach a few weeks ago. I had a wonderful experience. Nice office, friendly staff, great service. I really enjoy the style of Dr. that explains everything to you, and helps you understand how to manage your health best. I felt …
I came across Dr. Bach’s office after searching for an ophthalmologist office. Another doctor said I needed to see one as soon as possible and I called multiple and couldn’t get any appointments. I finally came across Abita Eye Group and …
I love coming here. I was referred here from my pediatrician for concerns about my sons eye vision and when I came staff is super nice and welcoming and Dr Bach is really good at explaining every questions you have and tries to help you understand anything you don’t.
Excellent! Every single person from the staff did an amazing job, receptionists were really nice and helpful. Dr. Bach was really professional and honest at all times regarding my concerns. …
I am a 76 year old person who has had a lot of different eye problems and worked with perhaps a dozen or more ophthalmologists. Dr Bach is perhaps the youngest and I believe one of the brightest ones I have worked with. I really liked our …
I have one eye check up for free with my insurance but as I did not say that “it was a check up” when I asked the appointment, they sent me a bill. Not only that, but they sent me 2 differents bills (with different amounts) for the same …
I recently went to Abita Eye Goup as a new patient. The staff was very welcoming and pleasant. I was seen by Dr. Melissa Otero and I was very impressed by her personality and her professionalism. She was very thorough in answering all my questions and concerns. I extremely recommend her!
I came to get glasses and the service was great! Kathia was the person taking care of me and my family and she was very helpful and insightful on what glasses to choose. I definitely recommend coming here!
I can not say enough great things about them. The staff was simply amazing. They were so kind, caring, and helpful. Dr. Bach is truly best and I was so lucky to be referred to him! Great experience and would refer anyone to them!
A pleasurable experience! All of the staff were very accommodating,knowledgeable,and courteous! I had to bring my daughter in and was appreciative of how much Stephanie helped us. I’m glad we chose to go there
I drove 30min just to come to this eye center. I felt very safe and comfortable entering. They checked my temperature, sanitizer was right at the door, and the whole time I was there, no one had removed their mask even for a moment. …
My 8 year old scratched his cornea and after urgent care was useless, Dr. Bach was fantastic! He accommodated us and was able to see us urgently, took his time, and even checked in on us after office hours. HIGHLY recommend for any pediatric eye issues.
I went with my two daughters to visit Dr. Bach today. It was a great experience. Dr Bach gave us so much of his time not only to carfully examine our eyes but to clearly explain every step of the way. The office was new and clean and the office staff was very friendly and helpful. I look forward to bringing the rest of my family.
My daughter (Kemila) was referred to the office to see Dr. Austin Bach to get a second opinion in regards to her eyesight. From the time I entered the office until we was finished, it was nothing short of friendliness and professionalism. …
This place is awesome. The staff is very friendly. The office is clean and organized. Dr.Bach is soft spoken and friendly. My daughter is shy and he made her feel comfortable and at ease. I would highly recommend this office.
It’s my first time visit so I can’t speak to long term efficacy and treatment but based off a first time visit I rate Dr. Bach and his team five stars! He was funny and made the visit super comfortable for me. He listened to me and …
I was recommended to Dr. Austin Bach by another ophthalmology office that would not take my insurance. My 5 year old son needed to be seen right away since he had a school accident leaving him with a black eye . Regardless of the short …
Went into the office for an emergency eye scratch for my daughter and they were really quick to see us. Staff and Dr. were super nice! Will definitely be going back for future appointments.
Most of my life I’d been seeing double because my right eye turned inward slightly – it was a very annoying problem I dealt with all waking hours. Then I scheduled an appointment with Dr. Bach and he recommended and performed a procedure on …
I had a wonderful experience and felt so taken care of. My eye exam was quick, professional, and very helpful. Dr Bach is very personable and was happy to help save me money on contacts. He really cares about his patients and I would recommend him to anyone!
I had the pleasure of being treated by Melissa. She was so wonderful! His whole staff was great I felt like a priority, there was no wait. Melissa was so sweet I followed her recommendation and I am 100% better. I recommend this office to anyone in need of an eye dr they are the best!!!!!!
My experience was better than I expected…the staff members were pleasant and helpful in every way… Dr. Bach was awesome…he explained everything and showed me photos to further help me understand. Thank you guys for your great service.
Dr Bach is a through and efficient physician who takes the time to explain information to me as a patient. The new office is beautiful and very well run- I appreciate the online system that allows me to do all my forms electronically. I highly recommend this office if you need an adult/pediatric ophthalmologist or a optometrist.
My experience couldn’t have been better!
Everyone was extremely pleasant and they did an excellent job of keeping me comfortable. I had a hard day but they made it pleasant. I can’t say enough good …
Dr. Bach is amazing. Very professional, and has state of the art equipment. He also is very patient oriented: takes him time. Listens. He goes beyond any previous Dr’s office experience I’ve had. . His staff is also great. No complaints- highly recommend! And wish more Dr’s were like this
This place is awesome. The staff is very friendly. The office is clean and organized. Dr.Austin is soft spoken and friendly. My son lo felt comfortable and at ease. I would highly recommend this office. Thank you so much and God bless you
I had my 3 year old ther (and she is a handful), they worked with her made it a fun experience and were super helpful and informative. They made sure she wasn’t scared as well as me. Lol. I am beyond happy with my experience and am grateful to have them taking care of us.
My mother needed glasses and we arrived at Anita Eye Group. Kathia assisted us and was extremely helpful, knowledgeable and kind. She was patient throughout the process and my mom went through more than a dozen glasses. She’s an effective …
Dr. Bach is great, he is very detailed, patient with kids and take time to explain, so that everyone understands. The staff is also great and very helpful. Office does a great job about reminding you of your appointment and expediting the process. Office takes all measures to make you feel safe and socially distant.
Absolutely a great experience here. From the moment you walk in to the moment you leave, you feel at home every step of the way. Their staff is fantastic and so helpful. I cannot say enough good things about Dr Melissa Otero & Dr Austin …
EXCELLENT experience! Support staff went extra mile in verifying my insurance covered all expenses, EVEN when I had thought it would not. HIGHLY recommend Dr. Gisselle Calero! She was thorough, professional, and really took the time to explain my condition to me. Thanks again to all.
Great doctor, great atmosphere in the office. He used a lot of technology to check my daughter’s eye and we were satisfied with the service. Totally recommend
The new office in Hollywood is beautiful
The staff are very friendly and professional. Dr.Bach is knowledgeable compassionate and takes the time to answer all questions. I can’t say enough to capture the extent of my appreciation for this doctor!
My 13yr old has been visiting Dr. Austin Bach on a monthly basis due to her Migraine headaches. Thanks to Dr. Bach’s dedication to his profession my daughter’s headaches have improved tremendously. He is patient, explains everything in a …
Dr. Bach and his staff were excellent, I was able to get my one year old daughter seen quickly. My daughter gets very nervous and cries a lot at all doctors appointments, however Dr. Bach examine her thoroughly, and effectively. I highly recommend Dr. Bach, they have a Doral and Hollywood office.
Best experience overall. They helped me with all that I needed taught me how to put on and take off my lenses. And Best of all the customer service was exceptional. Congrats Dr. AUSTIN you have an amazing team. Just FYI one of the staff there Stephanie can’t ask for better attention. Pick this office for all your eye needs.
From the moment I walked in I felt as though I was the most important person who ever walked into their office. I signed in at my appointed time and a few minutes later I was greeted by Dr. Otero. …
Never have I gone to a doctor & felt so confident in not only the doctor but the staff as well. My visit on 5/6/2021 was the most educational and amazing experience I’ve ever had. Not only was the doctor very knowledgeable, but he was …
Doctors are excellent and they were able to accommodate my son’s eye emergency. The exam was very thorough. Staff was also very attentive and courteous. I also got my eye exam from them last year and it was great. Definitely, my favorite ophthalmologists.
It was an amazing experience, great doctors, very kind and professional. Modern technology to check eyes. I am very satisfied with the service. Totally recommended.
Both doctors were very attentive and addressed all our questions. Totally different experience from other places. Didn’t feel like a meat market. Highly recommend these doctors. My daughter is 6 and this was an important to us as parents and we totally trust them.
So I recently became a patient at this office and the experience has been phenomenal! The girls are amazing and so kind. My glasses did take a while to get done but they were able to assist me with any inquiry I had with the glasses before …
Amazing experience! The optician, Kathia, helped me pick out a pair of glasses and I was very impressed with how knowledgeable and friendly she is. A pleasant experience overall, and I’d definitely recommend people to come here for their exams and glasses.
Abita Eye group is AMAZING!! During the eye exam my daughter and I felt like the doctor and his assistant were our friends from forever and we had a great experience. But today their customer service was INCREDIBLE!! Katia saw me today in …
This was our first time and I’ll never go anywhere else . So thankful we had to switch doctors because Dr.Bach and his staff are amazing . Extremely patient and kind.Dr.Bach was very thorough , couldn’t have asked for a better experience. Office was very clean and had such a calm setting to it.
Dr. Bach is truly the best at his craft. Very attentive, kind and professional individual who has a special way with children. I sure hope that the staff could communicate via phone instead of sms, but I admit that they respond promptly. I will continue to see Dr. Bach for as long as I can to treat me and my family.
This is a real review not a fake one. horrible service. so hard to get an appointment. I called to see the doctor for specific eye condition, and I was assured that the doctor was able to help. when I went on my appointment date, doctor …
Great customer service doctor is amazing and staff as well very nice vibe, Dr.Bach is super sweet and really cares for his patients wouldn’t go anywhere else God bless this place.
As a first time patient, I was nervous. The staff made me feel relaxed & at ease in a new environment! I was treated like a human, not a case number and it was reassuring!! Shout out to Leani, Carla, & Aileen for making my first time visit stress-free and wonderful!! Great staff & Great Doctor!! THANK YOU ABITA EYE GROUP!!!
I’ve been coming here for three years now and always very friendly, attentive, professional. Very clean, convenient location with a good selection of value and name-brand frames. Super easy to get your exam, update your script and order your glasses. Overall SUPER GREAT !
My daughter is 17 and needed surgery for her eyes, Dr. Bach took his time to explain the entire procedure, answer any and all questions, and the recovery was nothing short of amazing. I was very nervous about the procedure but he offers his …
Me and my daughters started seeing Dr Bach about 4 years ago and have always been very happy. My husband had a medical emergency yesterday afternoon and I called to see if there was any chance he would be able to see someone today. We …
I visited The office for the first time today with my two children. It was a fantastic experience from the time we arrived and were greeted and checked in by Farah. Kathia was very patient in helping my kids pick out their new glasses and …
The customer service when you call is exceptional. Ivan is excellent at remembering and making an appointment for you. The staff is great and the doctor is great. I have follow up visits and hope to see the Ophthamologist for an eye condition.
Excellent customer service. Appoiments managed on a timely manner. The best of all is you never miss a call. Even you don’t leave a message, they have a dedicated person to return missed calls. Reasonable prices. Recommended 100%
Terrible staff with terrible attitudes. Watched them turn away a patient who was fully insured because he couldn’t pay cash up front. They sent him away with no paperwork or any help whatsoever. I do not recommend.
Wonderful doctors and experience! Ari was attentive and kind. The only downside is that we had to stand up for a bit while waiting since there were not enough chairs. Would recommend!
I had an excellent experience today. Everyone was very courteous & profesional yet friendly and polite. Made me feel very comfortable and at ease. I highly recommend them!
I highly recommend Dr Austin Bach! He is an outstanding doctor and person. Patients who have seen doctor Bach report that they had a great experience at his office, and Dr Bach is effective at helping patients with a variety of conditions of the eye.
Horrible experience to( My child needed doctor help, we were waiting for appointment about 5 weeks, when we arrive, they told me, that my kid can’t be seen unless we bring vaccination form ( we have only religious exemption form). So they …
Very knowledgeable doctor, made my daughter diagnosis and treatment plan for the problem that other doctors were not even aware of. Professional and extremely attentive. I wish we could have more doctors like Dr.Austin.
Ary, Catia, Christina and Dr. Austin Bach are the best, super kind and professional. I really recommend Abita Eye Group and definitely coming back in a month so they can also take care of my teen son.
Thank you so much!.
I was amazed and very pleased with the kindness of the doctor and tech who treated my 6yo daughter, they also appeared to be very knowledgeable and explained everything to me. I would definitely recommend this place!
All staff was very professional and extremely helpful. The wait was slightly long but I found someone to chat with while I waited. Dr. Bach was very knowledgeable and understanding of my issues.
An awesome experience today with Dr Bach. You can tell he knows his business and how to treat his patients. His professionalism and assertiveness is out of this world. I fully recommend him.
The personnel super nice and friendly, considering the scjeduled appointment, the wait was way to long, an hour and a half with a baby that was 21 months. When his turn cane, he was all tired and crying, did not want to stay for the …
The efficiency & customer service at this office is unmatched. My husband and I were seen and both of us were in and out in record time. Left with appointments made and physical prescriptions. The doctor Gisselle Calero did an amazing job …
Dr. Bach is absolutely the best doctor ever! He takes his time to explain everything and answer all of your questions. The front desk staff are amazing, super friendly and very professional. The opticians were very helpful and knowledgeable. I will definitely recommend this place to all of my family and friends.
This office has amazing doctors and staff. The first time I went on a Friday the wait was ridiculous. We loved Dr.Bach but we almost didn’t go back. Yet we tried one more time for an eye exam yesterday and it was much faster. Dr.Calero is …
Office was very crowded (that means they’re GOOD!) my appointment was with Dr. Bach. I saw him only at the end but he was wonderful. The majority of my appointment was with a male assistant; sorry I didn’t get his name, but he was amazing. …
Service was outstanding. I received a very extensive eye examination. It was the best ever. The staff are very helpful. The doctors answer any questions you may have. The staff schedule you for your next year visit. Parking is plentiful. I had a very good experience and recommend Abita Eye Group to all.
Everyone was great, helpful, polite,. I would definitely recommend people to them.
Excellent customer service by all staff members
always top treatment. eyes are their business. they do it right.
Great service , great advice from the doctor and help from him aswell.
Very professional staff. Everyone is very nice and helpful.
I recommend this office for your eye check up and they are the best customer service
Excellent service, highly recommended. Justin is a true professional
Doctor Austin is the Best doctor in the United States! I highly recommend him.
Quick visit. Very friendly staff. Overall excellent service
Extremely happy,the attention was superb
The instructions were very clear thanks
Amazing staff. Super nice place. Definitely recommend 🙂
Good and friendly people
Helpful and friendly staff. Dr. Otero is great!
Great Doctor ! amazing staff and great customer’s service 😊 …
Very professional and approachable doctor and staff. I wouldn’t go anywhere else.
The Abita Eye Group is very professional
Staff is nice and professional 100%
Is a wonderful and very professional doctor, excellent staff, and very nice office I love it 😉 …
Exelent care and friendly staff
Great and friendly staff!
Stephanie was super helpful and very welcoming.
Very friendly and good communication.
I give it five stars. The workers were wonderful and the exam was very thorough
I recommend it highly..
Great experience! Knowledgable and kind Dr with very courteous staff!
Great doctors, great place
Amazing and friendly staff. Dr.Bach and Dr. Otero explained everything and genuinely want to help.
Lovely people 🙂 friendly and helpful, with a genuine care for you as a customer.
Amazing customer service, love the staff and the Doctors. Definitely coming back. 😊 …
Dr. Bach and his staff are fantastic! Would definitely recommend.
The Doctor is very thorough, informative, caring and kind.
Great customer service from Farah, Kathia, and Marieelena.
Very kind and helpful doctor. Great praticien !
Very nice team at the front desk
Went in today for a quick prescription update and it went flawlessly. Much love to everyone that works there.
Had a pleasant experience with the doctor. He is wonderful with kids. HIGHLY RECOMMENDED
Dr Austin is very friendly,took his time examining my kids .
Excellent service, Stephanie is very professional and friendly.
I would definitely recommend this center
Great service, nice staff. Specially Katia is the best,
Awesome from front office to doctor.
This is what i was looking for, a store with variety of frames for kids and youth.
Good customer service , clean area and harmony. Austin Bach , DO Ophthalmologist is excellent and professional.
Dr Bach is a very knowledgeable, extremely nice & caring doctor. The staff was also friendly & helpful.
Very friendly atmosphere. Everyone was so helpful. I couldn’t be any happier. It just felt like being around family.
Great work, Dr. Bach resolved in a minute a problem in my eye that was bothering me for months. Thanks!
Amazing place and amazing staff. Thanks
Loved the office! My experience was very helpful, direct, the Doctor is very nice!!!
Friendly staff. Very knowledgeable doctor. Good selection of eyewear. Conveniently located by the Miami International Mall.
My son and I went for an eye exam. Dr. Bach and his staff were amazing! Cant thank Dr. Bach enough for his patience with my son.
Great eye doctor, staff is very nice and friendly. Highly recommended!
When I made my appointment I was confirmed my 3y/o son can be checked, but the specialist for children works in another location. They should arrange the new appointment, and more than 1 month later I’m still waiting for it!
So happy I found my permanent eye doctor! The entire team is great and always accommodate my needs and see me when needed!!!!
I enjoyed my visit. Dr Its to was very thorough.
– love the staff and also the Doctors!! 100% recommended!!!
Great Doctors and amazing staff, they are always there to help
Wonderful customer service!! Thank you to Dr. Bach, Dr. Otero, and the entire staff!
Amazing customer service, love the staff stephanie is very experience and the Doctors. Definitely coming back
Great customer care. Explained everything clearly. Very patient doctor with great beside manners. Definitely would recommend.
Excellent service all the staff, even they didn’t have space for an appointment they made a space for an emergency again all the staff very professionals..👍👍 …
I’m glad I found a great Dr at this location a The staff was helpful and the COVID protocol is excellent I feel safe visiting you guys thanks for the professionalism.
Office staff nice ; Excellent doctors who take time to explain. Thank you
Great service, cooperative, and patient
Great service. The staff is great,dra oter,dr bach and Stephanie take time with you. Best services around town.
Staff and doctors are very welcoming and very caring. They will gladly accommodate to the patient’s needs (specially on double and triple Vision).
Nice Dr, friendly staff, professional, clean, Affordable
What more could you want?
Best ophthalmology. I highly recommend for special need kid
Excellent service. Safe and quick. The doctor takes his time to explain everything in detail.
Ari was super helpful and welcoming!!!
Great Doctors and treatment! Everyone is so nice and friendly. 10/10 recommend
Doctor Otero was excellent. She explained everything very thorough. Made it easy to understand what she was doing and what she found.
Clean office, nice staff. Caring knowledgeable doctor. Clearly and patiently explains everything!
Highly recommend!
Best customer service and doctor
Love everything keep the good job
Amazing staff, so wonderful with the kids. The Dr. is awesome, would highly recommend!
Great service. Nice environment.
Great place and professional team. Passionate about their job and relationship with the patients. We definitely recommend them.
Kathia was helpful, I was able to find the frames I wanted for a good price. Definitely check them out
This was an amazing experience , I would recommend this place to anyone . People very friendly and knowledgeable , they go above an beyond. Thank you Stephanie for all your help and time.
Melisa Otero is the best optometrist I’ve ever had! Very thoughtful and great attention to details.
I called to get an appointment and Stephanie gave me all the information I asked. I’m looking forward for my appointment. Thank you for the great customer service. 🤩 …
I’ve been coming to this place for as long as i can remember everyone is super sweet and extremely helpful.
Dr.Calero,Kathiay, and Farah helped me and did an amazing service
Wonderful staff, super friendly, and accommodating!
Highly recommend!! Great staff & Dr’s. Covid compliant. No wait. You can also buy your glases there, so it’s also very conventient.
Great service and impressive measures during the Covid situation. Really glad to visit the office for the first time and already a returning patient.
I have a good time in my visit today Dr Otero Was Very Nice with me I recommend this office to eny ones I know.
Thank you Dr. Bausch and staff for his staff for prompt, professional and courteous service. I appreciated the “on time” attention and straight forward comments & suggestions. Thank you.
Tried calling for my prescription. They answered said they’d send it to my email. They never did and then don’t answer phone calls when you try to follow up. They don’t care about you after you’ve paid and walked out the door it seems.
10/10 service from Dr. Calero, Kathia and Farah. Would gladly come back!
Really wonderful service and staff!
I’m very pleased with the service I received from Dr. Bach and his staff, will recommend it to anybody, specially family and friends, Thank you so much for your great service.
The whole staff was completely nice. They all made sure my daughter was comfortable and they were patient with her.
Doctor is great with my son who has special needs. Takes his time and is patient. Highly recommend
Awesome place. Very professional and attentive to all customer needs. Highly recommend this place for all of your eye care needs!!!
Very quick, professional, and friendly service
Very good Drs casas
Very nice very courteous very quick. Excellent service.
Great staff, very friendly. Dr. Otero was very nice and professional. They are managing the social distancing very efficiently. Highly recommended.
Excellent service!! Very nice and fast!
Amazing staff, the Dr is extremely nice and helpful. So glad I found them through my insurance, I’ll be recommending them for sure!!
Abita eye group was a very professional experience for me, the service was excellent, Thanks for your Service.
My experience was really pleasant. Everyone was really nice and they really made my experience there enjoyable and special
Stephanie was very polite, knowledgeable, and her demeanor made you feel at ease and know this is the right place to go to. I would recommend this office to anyone!
Outstanding staff and great service.
Love this office and staff. They are so good with my three year old!
Dr. Bach and his staff were amazing and showed lots of patience with my son! All their safety precautions due to COVID are appreciated!
I have been visiting the Abita Eye Group for over two years now. Excellent staff and Dr. Austin Bach is very detailed in explaining everything. definitely a 5+ star
A+ service , friendly and professional staff.
I loved it, great customer service from the minute you walk in, till you step out, the doctor and techs are great, they listen and explains everything, overall I had a great experience.
Dr. Othero was very nice and she made my son who’s autistic very comfortable. I will most definitely be using her again
Dr Otero is awesome! She is very kind, very thorough, and very professional! I highly recommend her! Thank you, Dr. Otero!!
Went to see the ophthalmologist. The place is very clean and they follow strict covid measures. They only allow a certain amount of people inside at a time. Very professional and service was great. Highly recommend.
If I could give this place less than 1 star I would.
My insurance directed me to this office but when I called was outraged at the lack of professionalism. …
Perfection at its best from beginning to end. The staff was welcoming, courteous and helpful and Dr Bach was very knowledgeable and delightful. Totally recommend you visit their beautiful facility.
front desk, optician, optometrist and Dr. Bach are excellent. professional. caring. skilled. Highly recommended.
I usually don’t like writing reviews, but Abita eye group really deserves it! Great service, Super knowledgeable, clean and friendly. Plus I have never wanted more than 10 minutes!
Dr. Otero is very courteous and knowledgeable
Front desk receptionist very friendly as well.
Everybody was following safety guidelines against COVID.
Definitely I recommend this eye center.
Dr. Calero, Kathia, and Farrah we’re amazing with their services I definitely recommend!
This is actually my first time come in to see the doctor it was a referral form another outstanding Dr there were very professional great environment very good customer service very organized the dr took a time to explain me in details I was very pleased and happy for they service thank you Dr and staff you guys are doing a great job.
Thank you very much to Dr. Austin Bach, and to all his professional team, I felt well and cared for and guided in all the steps of surgery and post-surgery, all very kind and with a lot of knowledge
Love this place. Would recommend it to everyone.
María Elena at the Dadeland Lens Crafters Is the best customer service representative I have ever encountered . She is courteous, respectful and genuinely loves her job.
Excellent service. Fast, friendly and very nice and efficient. I went during my lunch hour and it worked out wonderfully. Would definitely recommend!
Dr. Bach is so amazing! He truly cares for his patients and takes the time to explain everything to my daughter and I.
The Team behind this company’s is just awesome so well put together I couldn’t find any flaws behind the communication with this company me personal I’m big on that when a company shows compassion to each person with their individuality it …
All was very good, staff is very profrssional and pleasant and Dr Austin Bach is wonderful, he took time to explain everything and made me feel very much at ease, Thank you.
Katia was amazing! Very sweet and helpful! Dr. Ortiz is the best! Makes you feel so comfortable throughout the whole process!
Dr Casas and the staff were amazing !
This was our first time here. This place is amazing.
Dr. Bach takes the time to listen his patients and he cares about them. My son felt very comfortable with him. Great doctor and person
I had an emergency as my eye was red, burning, watery and just plain anoying me this morning, turns out I have a small cut in my cornea, They immediately gave me an appointment, I walked in and they attended me right away, Prescribed antibiotic eyedrops and artificial tears, pain has gone down a bit already.
I went to Abita for an eye exam because I was due and I also wanted to see if they would be able to install prescription lenses in my new Amazon Echo Frames as well as some high end vintage sunglasses I own. …
Staff is great! Very professional, well organized, and clean. Thank you Stephanie for assisting me today, keep up the good work. …
I had a wonderful experience, staff is very professional and friendly. Center is very clean and organized and the dr helped me with all my questions and concerns! Very much recommend.
This was my second visit for an eye issue, and they saw me right away. Each time I saw a different doctor and loved both of them. They’re professional, funny and there’s very little wait time. I love the front office staff as well. Thank you!
Worst customer service, good doctors but horrible customer service. I can’t complain about my visit with the doctor but I dropped my frames there and two weeks later Katia called me to tell me the broke. That upset me but it’s something …
We chose Abita Eye Group because of their outstanding reviews. They did not disappoint!!!! From the girls in the front to Dr. Melissa Otero! Everyone was super nice. The girls in the front were friendly, they answered any questions we had. …
I was recommended to this Eye Doctor from Baptist Hospital because I was having issues with my eyes burning, the Dr. was able to figure out what the problem was and from that point on I thought ok I found a good eye Dr. well my wife had …
My friend recommended this place and I looked up the reviews and was impressed with what I read. Dr.Bach was beyond amazing and the staff was friendly and helpful. They are following COVID protocols and trying their best to keep everyone safe throughout their visit. I would recommend this place with no hesitation.
Dr. Austin is very sweet and I felt a lot more relaxed seeing how educated he was. He was able to tell me things about my eyes and vision just from looking at them and the tests proved he was right. I was very impressed and liked how much time he took to explain everything. Will definitely be seeing him again!
We had an outstanding experience with Dr. Bach of Abita Eye Group. His office is beautiful and his staff is helpful and professional. Dr. Bach himself is an excellent, patient clinician who saw both my daughter and me. We are so grateful to be patients of Dr. Bach!
This was my first visit to Abita Eye Group. I am proud to say that I’m Dr. Otero’s Mom and if you are looking for a place that gives you great service & makes you feel welcome from the moment you walk in, this is the place! I would like to …
My husband and I visited Abita Eye Group for the first time and were very pleased with our exam performed by Dr. Melissa Otero. We have been to other eye centers in the past but she’s the sweetest doctor by far. Dr. Otero was very thorough …
I recently came in for an eye exam and both Dr. Otero and Katya at the front desk offered excellent service. I was in dire need waiting for my delivery of contacts and Katya made sure I was not left wanting. Dr. Otero likewise conducted the …
The staff is amazing and both Dr. Bach and Dr. Otero actually care about your eye care and getting the right prescription unlike previous doctors I’ve had before. They are taking CDC regulations which I was happy about! Definitely RECOMMEND!
Great service and friendly staff. Dr. Otero was very attentive and helpful with all of my questions. The contacts she prescribed me are the most comfortable I’ve ever had. Highly recommend Dr. Otero and Abita Eye Care.
Dr. Bach and the entire staff was incredibly kind and welcoming.
I had my first visit today with Dr. Bach. I would give it 10 stars it is could. Clean office, friendly staff, they make you feel welcomed, doctor is very friendly , patient, takes time in explaining everything. Very recommended. Will be bringing the rest of my family for a check up
The eye exam was thorough and Dr. Otero was helpful and answered all my questions. The staff was friendly and helpful. Kathia made picking out glasses and lenses a breeze. Can’t wait to get my glasses! …
Awesome eye doctor place. DR. Bach is very patient and explains every question you may have. He makes your visit very comfortable and never rushes his patients. I highly recommend him if you are looking for an eye doctor with very good experience.
Great experience, nice and helpful staff
The entire staff are friendly and the practice is run very efficiently! It was a seamless visit and I appreciated being able to complete the paperwork electronically. Definitely recommend!
Dr. Bach is a genius! I have found my permanent eye doctor. He is thorough, patient and has a good sense of humor. His staff members are also very accommodating, professional and kind (ESPECIALLY Stephanie)! 5/5 experience. Thank you
Very profesional staff. They are all very courteous and very helpful. Dr Otero is wonderful and is in too of her game. Melissa and other staff are great also. I definitely recommend ABITA eye group. 👍🏼 …
Dr Bach saw my son at the emergency room and was awesome with following up and giving me instructions to take care of my son. I was terrified because my son had a terrible accident. He is a true God Send. Thank you!
I had the pleasure of meeting Dr. Bach and his staff yesterday. My daughter (who is 6 years old) has a very special eye condition and Dr. Bach was very kind and informative on my daughter’s condition and the appropriate steps moving …
Dr. Bach is incredibly professional. Was at his practice before opening hours. Saw me right away. Very thorough. The highly rated reviews are VERY reliable. Planning on keeping my yearly eye exams with Dr. Bach. Wish all medical appointments were as efficient, detailed and encouraging as my Ophthalmologist was today
The best eye doctor I have ever been to. Dr. Otero was great and explained everything to me perfectly. Ordering my new glasses was super easy. Everyone was very helpful.
Staff very professional and followed all protocols for patients’ safety. Dr. Melissa Otero & Dr. Austin Bach were very knowledgeable and caring. I was lucky to find a place and people that truly care.
I visited Dr. Bach a few weeks ago. I had a wonderful experience. Nice office, friendly staff, great service. I really enjoy the style of Dr. that explains everything to you, and helps you understand how to manage your health best. I felt …
I came across Dr. Bach’s office after searching for an ophthalmologist office. Another doctor said I needed to see one as soon as possible and I called multiple and couldn’t get any appointments. I finally came across Abita Eye Group and …
As always, for three years on the road, I have received outstanding service.
I love coming here. I was referred here from my pediatrician for concerns about my sons eye vision and when I came staff is super nice and welcoming and Dr Bach is really good at explaining every questions you have and tries to help you understand anything you don’t.
Excellent! Every single person from the staff did an amazing job, receptionists were really nice and helpful. Dr. Bach was really professional and honest at all times regarding my concerns. …
I am a 76 year old person who has had a lot of different eye problems and worked with perhaps a dozen or more ophthalmologists. Dr Bach is perhaps the youngest and I believe one of the brightest ones I have worked with. I really liked our …
I have one eye check up for free with my insurance but as I did not say that “it was a check up” when I asked the appointment, they sent me a bill. Not only that, but they sent me 2 differents bills (with different amounts) for the same …
I recently went to Abita Eye Goup as a new patient. The staff was very welcoming and pleasant. I was seen by Dr. Melissa Otero and I was very impressed by her personality and her professionalism. She was very thorough in answering all my questions and concerns. I extremely recommend her!
I came to get glasses and the service was great! Kathia was the person taking care of me and my family and she was very helpful and insightful on what glasses to choose. I definitely recommend coming here!
I can not say enough great things about them. The staff was simply amazing. They were so kind, caring, and helpful. Dr. Bach is truly best and I was so lucky to be referred to him! Great experience and would refer anyone to them!
A pleasurable experience! All of the staff were very accommodating,knowledgeable,and courteous! I had to bring my daughter in and was appreciative of how much Stephanie helped us. I’m glad we chose to go there
I drove 30min just to come to this eye center. I felt very safe and comfortable entering. They checked my temperature, sanitizer was right at the door, and the whole time I was there, no one had removed their mask even for a moment. …
My 8 year old scratched his cornea and after urgent care was useless, Dr. Bach was fantastic! He accommodated us and was able to see us urgently, took his time, and even checked in on us after office hours. HIGHLY recommend for any pediatric eye issues.
I went with my two daughters to visit Dr. Bach today. It was a great experience. Dr Bach gave us so much of his time not only to carfully examine our eyes but to clearly explain every step of the way. The office was new and clean and the office staff was very friendly and helpful. I look forward to bringing the rest of my family.
My daughter (Kemila) was referred to the office to see Dr. Austin Bach to get a second opinion in regards to her eyesight. From the time I entered the office until we was finished, it was nothing short of friendliness and professionalism. …
This place is awesome. The staff is very friendly. The office is clean and organized. Dr.Bach is soft spoken and friendly. My daughter is shy and he made her feel comfortable and at ease. I would highly recommend this office.
It’s my first time visit so I can’t speak to long term efficacy and treatment but based off a first time visit I rate Dr. Bach and his team five stars! He was funny and made the visit super comfortable for me. He listened to me and …
The service and staff are amazing! Communication is perfect. I really appreciate how great the doctor was!
I was recommended to Dr. Austin Bach by another ophthalmology office that would not take my insurance. My 5 year old son needed to be seen right away since he had a school accident leaving him with a black eye . Regardless of the short …
Went into the office for an emergency eye scratch for my daughter and they were really quick to see us. Staff and Dr. were super nice! Will definitely be going back for future appointments.
The staff was accommodating and profesional. Great 1st time experience.
Most of my life I’d been seeing double because my right eye turned inward slightly – it was a very annoying problem I dealt with all waking hours. Then I scheduled an appointment with Dr. Bach and he recommended and performed a procedure on …
I had a wonderful experience and felt so taken care of. My eye exam was quick, professional, and very helpful. Dr Bach is very personable and was happy to help save me money on contacts. He really cares about his patients and I would recommend him to anyone!
Very corteous staff and timely , a rarity in Miami.
I had the pleasure of being treated by Melissa. She was so wonderful! His whole staff was great I felt like a priority, there was no wait. Melissa was so sweet I followed her recommendation and I am 100% better. I recommend this office to anyone in need of an eye dr they are the best!!!!!!
Amazing staff! Kathia was amazing. Thank you for your service will be coming back every year for my eye exam
My experience was better than I expected…the staff members were pleasant and helpful in every way… Dr. Bach was awesome…he explained everything and showed me photos to further help me understand. Thank you guys for your great service.
Dr Bach is a through and efficient physician who takes the time to explain information to me as a patient. The new office is beautiful and very well run- I appreciate the online system that allows me to do all my forms electronically. I highly recommend this office if you need an adult/pediatric ophthalmologist or a optometrist.
My experience couldn’t have been better!
Everyone was extremely pleasant and they did an excellent job of keeping me comfortable. I had a hard day but they made it pleasant. I can’t say enough good …
Dr. Bach is amazing. Very professional, and has state of the art equipment. He also is very patient oriented: takes him time. Listens. He goes beyond any previous Dr’s office experience I’ve had. . His staff is also great. No complaints- highly recommend! And wish more Dr’s were like this
This place is awesome. The staff is very friendly. The office is clean and organized. Dr.Austin is soft spoken and friendly. My son lo felt comfortable and at ease. I would highly recommend this office. Thank you so much and God bless you
I had my 3 year old ther (and she is a handful), they worked with her made it a fun experience and were super helpful and informative. They made sure she wasn’t scared as well as me. Lol. I am beyond happy with my experience and am grateful to have them taking care of us.
My mother needed glasses and we arrived at Anita Eye Group. Kathia assisted us and was extremely helpful, knowledgeable and kind. She was patient throughout the process and my mom went through more than a dozen glasses. She’s an effective …
Dr. Bach is great, he is very detailed, patient with kids and take time to explain, so that everyone understands. The staff is also great and very helpful. Office does a great job about reminding you of your appointment and expediting the process. Office takes all measures to make you feel safe and socially distant.
Absolutely a great experience here. From the moment you walk in to the moment you leave, you feel at home every step of the way. Their staff is fantastic and so helpful. I cannot say enough good things about Dr Melissa Otero & Dr Austin …
EXCELLENT experience! Support staff went extra mile in verifying my insurance covered all expenses, EVEN when I had thought it would not. HIGHLY recommend Dr. Gisselle Calero! She was thorough, professional, and really took the time to explain my condition to me. Thanks again to all.
Great doctor, great atmosphere in the office. He used a lot of technology to check my daughter’s eye and we were satisfied with the service. Totally recommend
The new office in Hollywood is beautiful
The staff are very friendly and professional. Dr.Bach is knowledgeable compassionate and takes the time to answer all questions. I can’t say enough to capture the extent of my appreciation for this doctor!
Everyone is so nice and efficient! I was in and out in less than an hour. A special thanks to Ari for making the appointment process go smoothly.
My 13yr old has been visiting Dr. Austin Bach on a monthly basis due to her Migraine headaches. Thanks to Dr. Bach’s dedication to his profession my daughter’s headaches have improved tremendously. He is patient, explains everything in a …
Dr. Bach and his staff were excellent, I was able to get my one year old daughter seen quickly. My daughter gets very nervous and cries a lot at all doctors appointments, however Dr. Bach examine her thoroughly, and effectively. I highly recommend Dr. Bach, they have a Doral and Hollywood office.
The women at the first desk was extremely kind and helpful. Thank you!
Best experience overall. They helped me with all that I needed taught me how to put on and take off my lenses. And Best of all the customer service was exceptional. Congrats Dr. AUSTIN you have an amazing team. Just FYI one of the staff there Stephanie can’t ask for better attention. Pick this office for all your eye needs.
From the moment I walked in I felt as though I was the most important person who ever walked into their office. I signed in at my appointed time and a few minutes later I was greeted by Dr. Otero. …
Everyone there was super friendly, very efficient and knowledgeable. Definitely will recommend this office.
Never have I gone to a doctor & felt so confident in not only the doctor but the staff as well. My visit on 5/6/2021 was the most educational and amazing experience I’ve ever had. Not only was the doctor very knowledgeable, but he was …
Doctors are excellent and they were able to accommodate my son’s eye emergency. The exam was very thorough. Staff was also very attentive and courteous. I also got my eye exam from them last year and it was great. Definitely, my favorite ophthalmologists.
It was an amazing experience, great doctors, very kind and professional. Modern technology to check eyes. I am very satisfied with the service. Totally recommended.
Both doctors were very attentive and addressed all our questions. Totally different experience from other places. Didn’t feel like a meat market. Highly recommend these doctors. My daughter is 6 and this was an important to us as parents and we totally trust them.
So I recently became a patient at this office and the experience has been phenomenal! The girls are amazing and so kind. My glasses did take a while to get done but they were able to assist me with any inquiry I had with the glasses before …
Amazing experience! The optician, Kathia, helped me pick out a pair of glasses and I was very impressed with how knowledgeable and friendly she is. A pleasant experience overall, and I’d definitely recommend people to come here for their exams and glasses.
EVERYONE Very NICE and WELCOMING.. Happy ⛄ Holidays ☃️ to All the ABITA Eye Group of DORAL 🎄 …
Abita Eye group is AMAZING!! During the eye exam my daughter and I felt like the doctor and his assistant were our friends from forever and we had a great experience. But today their customer service was INCREDIBLE!! Katia saw me today in …
This was our first time and I’ll never go anywhere else . So thankful we had to switch doctors because Dr.Bach and his staff are amazing . Extremely patient and kind.Dr.Bach was very thorough , couldn’t have asked for a better experience. Office was very clean and had such a calm setting to it.
Very friendly and professional, definitely will recommend them.
Dr. Bach is truly the best at his craft. Very attentive, kind and professional individual who has a special way with children. I sure hope that the staff could communicate via phone instead of sms, but I admit that they respond promptly. I will continue to see Dr. Bach for as long as I can to treat me and my family.
This is a real review not a fake one. horrible service. so hard to get an appointment. I called to see the doctor for specific eye condition, and I was assured that the doctor was able to help. when I went on my appointment date, doctor …
Great customer service doctor is amazing and staff as well very nice vibe, Dr.Bach is super sweet and really cares for his patients wouldn’t go anywhere else God bless this place.
Dr Bach is one of the best doctors I have ever met, also he has a great professional team!!!
As a first time patient, I was nervous. The staff made me feel relaxed & at ease in a new environment! I was treated like a human, not a case number and it was reassuring!! Shout out to Leani, Carla, & Aileen for making my first time visit stress-free and wonderful!! Great staff & Great Doctor!! THANK YOU ABITA EYE GROUP!!!
Great place, we take our daughter for her Sty. Very helpful staff and Dr Bach is very clear with treatment. Thank you team!
Excellent attention everyone was very kind. And thank you to Ari and dr.Cordova for helping my daughter pick out her glasses.
I’ve been coming here for three years now and always very friendly, attentive, professional. Very clean, convenient location with a good selection of value and name-brand frames. Super easy to get your exam, update your script and order your glasses. Overall SUPER GREAT !
The staff was efficient with the appointment and extremely helpful and informative.
My daughter is 17 and needed surgery for her eyes, Dr. Bach took his time to explain the entire procedure, answer any and all questions, and the recovery was nothing short of amazing. I was very nervous about the procedure but he offers his …
Greatttttt experience. My 2 yr old is very hyper and they delt with her with such patience and ease. Dr. Was great!!!
Me and my daughters started seeing Dr Bach about 4 years ago and have always been very happy. My husband had a medical emergency yesterday afternoon and I called to see if there was any chance he would be able to see someone today. We …
Excellent professionals (Dra Gisselle, Dr Raúl) and extraordinary customer service, recommended 100%
“Best Ophthalmologist”
I visited The office for the first time today with my two children. It was a fantastic experience from the time we arrived and were greeted and checked in by Farah. Kathia was very patient in helping my kids pick out their new glasses and …
Everyone was extremely nice and I believe Dr. Bach is very competent and I feel that my eyes are in good hands.
The customer service when you call is exceptional. Ivan is excellent at remembering and making an appointment for you. The staff is great and the doctor is great. I have follow up visits and hope to see the Ophthamologist for an eye condition.
Excellent customer service. Appoiments managed on a timely manner. The best of all is you never miss a call. Even you don’t leave a message, they have a dedicated person to return missed calls. Reasonable prices. Recommended 100%
Great overall experience from a first time customer. Definitely recommend A.E.G.
Excellent customer service and attention. Ari was patient with all my questions and understanding. Highly recommend.
Service was excellent! The doctor was very friendly and made sure I was comfortable my entire visit.
Excellent service. Very attentive. Making a appointment was super easy. Will come back again.
Terrible staff with terrible attitudes. Watched them turn away a patient who was fully insured because he couldn’t pay cash up front. They sent him away with no paperwork or any help whatsoever. I do not recommend.
Super kid friendly & No long waits 💛
Happy to have chosen them for my daughters first consultation ! Would definitely recommend. …
The experience was excellent. Everybody was so helpful and explained everything to me. Dr Calero, Dr Cordoba and Ari are amazing!!
Wonderful doctors and experience! Ari was attentive and kind. The only downside is that we had to stand up for a bit while waiting since there were not enough chairs. Would recommend!
The only place that would take my 4 y/o
Great staff! Very helpful, professional and courteous.
I had an excellent experience today. Everyone was very courteous & profesional yet friendly and polite. Made me feel very comfortable and at ease. I highly recommend them!
I highly recommend Dr Austin Bach! He is an outstanding doctor and person. Patients who have seen doctor Bach report that they had a great experience at his office, and Dr Bach is effective at helping patients with a variety of conditions of the eye.
Horrible experience to( My child needed doctor help, we were waiting for appointment about 5 weeks, when we arrive, they told me, that my kid can’t be seen unless we bring vaccination form ( we have only religious exemption form). So they …
Very knowledgeable doctor, made my daughter diagnosis and treatment plan for the problem that other doctors were not even aware of. Professional and extremely attentive. I wish we could have more doctors like Dr.Austin.
Ary, Catia, Christina and Dr. Austin Bach are the best, super kind and professional. I really recommend Abita Eye Group and definitely coming back in a month so they can also take care of my teen son.
Thank you so much!.
I was amazed and very pleased with the kindness of the doctor and tech who treated my 6yo daughter, they also appeared to be very knowledgeable and explained everything to me. I would definitely recommend this place!
All staff was very professional and extremely helpful. The wait was slightly long but I found someone to chat with while I waited. Dr. Bach was very knowledgeable and understanding of my issues.
An awesome experience today with Dr Bach. You can tell he knows his business and how to treat his patients. His professionalism and assertiveness is out of this world. I fully recommend him.
The personnel super nice and friendly, considering the scjeduled appointment, the wait was way to long, an hour and a half with a baby that was 21 months. When his turn cane, he was all tired and crying, did not want to stay for the …
The efficiency & customer service at this office is unmatched. My husband and I were seen and both of us were in and out in record time. Left with appointments made and physical prescriptions. The doctor Gisselle Calero did an amazing job …
Dr. Bach is absolutely the best doctor ever! He takes his time to explain everything and answer all of your questions. The front desk staff are amazing, super friendly and very professional. The opticians were very helpful and knowledgeable. I will definitely recommend this place to all of my family and friends.
This office has amazing doctors and staff. The first time I went on a Friday the wait was ridiculous. We loved Dr.Bach but we almost didn’t go back. Yet we tried one more time for an eye exam yesterday and it was much faster. Dr.Calero is …
Office was very crowded (that means they’re GOOD!) my appointment was with Dr. Bach. I saw him only at the end but he was wonderful. The majority of my appointment was with a male assistant; sorry I didn’t get his name, but he was amazing. …
Service was outstanding. I received a very extensive eye examination. It was the best ever. The staff are very helpful. The doctors answer any questions you may have. The staff schedule you for your next year visit. Parking is plentiful. I had a very good experience and recommend Abita Eye Group to all.