Founded in 2001, Absolute Waste offers garbage collection services for residential and commercial clients. It provides rear, side and front loaders that have a more than 90-gallon capacity.
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
900 Lincoln Ave, Robstown, TX 78380
Awful customer service.
Beware of this bunch
There are better options
Rude and not accommodating at all.
The receptionist is very rude
Awesome customer service highly recomend
Always professional, helpful, great service.
Horrible they never pick up our garbage !!!
Phone service is terrible, hire someone else and get rid of her!!
Been with this company several years. Receptionist very nice quick service!
Very kind n sweet n respectful to me n my sister n my son thank you did a very great job
We have been customers of absolute waste for years now and they always offer great customer service and pricing. Thank you guys!
My experience has been good. Every time I call with a question they help me right away.
Called to verify holiday schedule, spoke to a representative,who was very rude, didn’t seem to care about it’s customers.
I give it ššššš
Worst company I ever had to deal with
Always have problems with them. ā¦
They ought to change their name to absolute worst. They’ve missed 1 of our trash days 5 weeks in a row. Doesn’t matter how much you call them they don’t care.
I came home from work and the gentleman named David was picking up our tree limbs. He even picked up alot of the smaller stuff. Very polite.
We were charge double and they do not care to check their records. We were up to date on our bill.
Unable to contact absolute services for my resident area. Iāve tried yesterday and today but still not able to contact them. Plz update the website and number.I emailed but sends me to an error message and phone is not is service ..I may change this review later if Iām able to receive service through them.
Terrible customer service, very unprofessional and rude! Bought our home over a month ago and have contacted them on weekly basis to let them know the previous owner left trash and their cans here to be picked up… Have asked over and over ā¦
There were a lot of hits and misses with respect to pickup when I started home service with them in 2014. Since then, they have been fine.
If you live in Orange Grove area and need new service donāt waste your time calling them, theyāre not taking any new customers in our area.
Do not bother with these people. Super rude and unprofessional. The receptionist will hang up on you and wonāt give you a valid response. Save your money and take your business somewhere else
Excuses after excuses after 2 weeks no pickup.
What’s keeping you from doing your job right???
The lady on the phone is gonna bring your whole company down under.
This company has had a severe lack of customer service there has been a container on my property for more than 6 months i have tried multiple times to get them to come get their waste container. Yet it is still on my property and full of trash we will see what this week holds.
2 months in a row they skipped a week of pick up but are still charging me full price. When I called to discuss the dispatch hung up on me. Horrible trash service and horrible customer service.
I’ve been this company 5 months they only piched my trash 5 thime every week it’s a gamble are they coming or I call they promise they’ll come get paying for a service I’m not getting this is the worst company I’ve ever had the pleasure of ā¦
š”after 10 calls and almost 3months later they still haven’t pick up the branches.
When they’re required to pick up once a month. That’s what I pay forš°š° ā¦
The people answering the phone are rude and arrogant. I have been with them since 2016 but I will switch service as soon as I can find another company..
Iāve had to call a few times in recent months because my husband (who usually handles these things) has been ill. Iām sorry I failed to get the womanās name but she was very kind, understanding, and helpful each time. I appreciate the excellent customer service.
Had a problem where they only emptied part of my trash can (really just a tiny bit). Called them up. The receptionist said she had to ask her supervisor and after some prodding (didn’t spontaneously offer), she said she’d call me back ā¦
Today is 18 days since we have had trash pick up. I’ve called numerous times with no results. We’ve been with them since they started providing pickup in Goliad. Guess I am going to have to look for other service!
6/13/14 at 1:10pm…Poor service. The first time I called, the receptionist answered the phone by saying, “Absolute Waste, one moment.” I waited for about 5 or 6 minutes and hung-up. I waited about ten minutes before I called again ā¦
Horrible service! I would advise you avoid at all cost. The online dispatch is rude and unprofessional. Pick up is never consistent and often times your trash must be left out 3 days at a time just to make sure it’s picked up. The worst ā¦
No recycling!!!! I think this company is charging a lot to fill up a land fill for our children and grandchildren. Shame on you! I decided not to call the receptionist after I read the reviews. Facebook might get more action folks. Tell them to clean up their act. Literally.
They do not pick up trash as agreed. When confronted will tell you numerous lies….truck too full, vehicle in their way, we didn’t set it out on time, etc. They promise to come back and pick it up every day until the next scheduled pick up day. Lying and theft of services paid for.
Only place that services my area.. but the receptionist is very rude and got defensive when there was no need for it. She had a lack of people skills and a bad attitude toward customers. Other than that the rest of the staff has been helpful and polite, just beware when calling for info.!
Driver just passed by garbage can and didnāt empty/pickup.
Called dispatch and they Accuse me of lying and said they would not pick up trash. Called to talk to manager and they wouldnāt connect me with that person. 3:00 pm and havenāt pick up trash. Usually picked up by 9:00am.
I cannot believe in this company’s customer service. The lady on the phone is beyond rude. They did not pick up trash on the designated date even though we put the cans out the night before. We called & she did not even want to listen to what was going on. Rudest customer service I’ve ever encountered!
We prepaid for service for trash services for our former address on Loma Linda in Beeville, TX on December 1. We sold our home on January 3, and cancelled our trash services with Absolute Waste effective immediately. We were told a refund ā¦
They are full of excuses! If you talk with the very rude lady itās always your fault. She says someone will call you thatās far from the truth! My trash is never picked up on schedule & if it is, the can is knocked over. If the driver drops ā¦
Exceeded expectations for customer service! I called because my trash receptacle was broken and the person I spoke to was very friendly and said they would send me another one. I was told to take the broken one to the street but I didn’t ā¦
Go to Frontier Waste instead. Absolute Waste has the worst customer service. On several occasions, the would not show up for weeks on end. Even after calling and letting them know, they still would not show up as promised. The people on the telephone would hang up on you, and were very rude.
Service is paid 3 month’s in advance. That being said, everyone on our route has prepaid service, yet our route is going on 2 weeks with no pickup and trash cans and bags next to cans piling up…..HEALTH HAZARD. Customer service is rude ā¦
Rude customer service. I have to call in and report my trash not being picked up almost once a month. They claim my trash can wasn’t at the road when the driver passes by but I bring it out the night prior everytime it’s full and have video ā¦
Incompetent driver passed by our garbage carts without picking up then lied and said our carts werenāt out when we called. Supervisor Liz at office was non caring and said āwell theyāre not coming back any wayā and hung up. Boss at office William never called back. Horrible Skanky serviceā¦.
Their dispatch/receptionist has the worst customer service! They never pick up brush and donāt bother calling because they donāt care. The ONLY reason I gave two stars is because the new trash guys actually put the can back where it was and donāt just throw it out in the street or my driveway like they used to.
Very rude and combative driver . Has had bad attitude and drives across private property putting ruts in lot.
Speeding past pre school children with puppy. Did not even see the child.
We will be call the sheriff for the next pick up day to be on site. Do not use this company.
Incredibly unprofessional company. Picked up my trash today and the worker couldnāt be bothered to put my trash can back how he got it. Instead he picks it up and throws it back to the curb. My wheel on my trash can got damaged recently and ā¦
Absolutely terrible service. They show up about half the time so weekly service turns into bi-weekly but I am still charged for weekly pickup. Their driver stops at an intersection to “look” for my cans but doesn’t actually drive by & ā¦
I am helping my mom clean out her house for a big move. We ordered a dumpster and the staff went above and beyond to help us out. Every week we have had extra bags and they have faithfully picked up every week.
Been using doxo’s free bill pay to send my payments over so I don’t have to deal with customer services. I’m able to send my payment for free with the ACH option doxo provides right from my smartphone.
Terrible service, I have had my garbage left full several times. Customer service not very helpful.
AVOID AT ALL COSTSā¦they have missed our trash pickup 1/4 of the time, occasionally would come on Saturday, and God forbid you have any trash thatās next to the can. Left our trash out last week on Thursday night for a Friday pickup, and ā¦
I have been a client for over 10 years. Poor customer service.My heavy trash & debris has been in front of our property for over 8 months. They do not respond to customer contact emails. There is no clear information on their website as to what exactly they pick up & don’t pick up. NO STARS NOT A HAPPY CUSTOMER
DO NOT order services through Absolute Waste. Save yourself the headache and stress over basic trash removal. I experienced the worst customer service. Monica was rude and argumentative. She transferred me to another person who was equally ā¦
I have lived in my area for more than 20 yrs now and I’m tired of dealing with inept, rude, inconsiderate people who THINK I will put up with this attitude! With all the growth out here I WILL be switching to another company
We have had a poor experience with this company from day one. I should have known during my first unpleasant phone call that this was going to be a disaster. We purchased our home in Nov 2020. When I called to establish service, I was ā¦
Not only did they not pick up our garbage, but when we called to let them know, Monica told us it was our fault even though our trashcan was by the street 4 hours before the truck came by. Monica, the incredibly rude customer service ā¦
if i could do negative give stars i would, this company services everyone on my street and all my neighbors, yes even next door, i called three times to get their service and was told their driver was already maxed outā¦ how would one more ā¦
They donāt pick up our trash. They need to get rid of the drive that donāt see the trash cans on the side of the road. The operator that answers the phone donāt have no clue of the service. Put they are ready to send out the statements . Very Very BAD BAD SERVICE!!!!
Several months ago I wrote a scathing review about this company. Well they have sure improved. They waited for me to unlock my gate, rolled out one of my trash cans and then brought it back. All with a smile. They have been very reliable and kind and answer the phone kindly. It means a lot.
I called them to get our credit card info updated. The one on file had unauthorized usage so it had to be cancelled. I ended up talking to 2 different personnel to get our account paid and updated. The 2 people I spoke with were very ā¦