If it not one thing it’s another. I have never dealt with a bank that screws up on many levels like Achieva does. Wish we would have gotten our mortgage somewhere else.
Started and funded an account online, everything went well for a month, until I noticed $13 in fees. Seriously? With “credit unions” like this, who needs banks? I transferred my money back out of this tragic comedy.
My favorite bank! Nice staff. Very knowledgeable staff and management.
Great for any loan with great rates. Car dealer recommended we go to Achieva not knowing we’ve already been clients.
Horrible customer service. Inside and out from calling customer service to going inside the store none of my problems ever got solved. I also hate the fact that any time you want to talk to a supervisor you have to wait 24 hours for them to …
I read reviews on everything before I jump into it. In this case I’m so glad I did. I understand a couple bad reviews when it’s the majority that should tell everyone what this credit Union is all about.. I want to thank everyone for their honest opinion and experiences. I’m definitely going elsewhere.
I actually do like this branch but the reason for the 1 star is your worker LISA she tends to have an attitude with everyone that walks through the door nor does she greet anyone like the rest of the staff does, i usally tend to ignore her …
It does not matter if I am at the drive thru, in the branch or speaking with customer services on the phone, this credit union goes above and beyond to help me and they’re very kind their customer service is always consistent and so helpful …
This review is only about the employee at the front. I asked him if I would need to see a teller or sit down with somebody to find out why my I was having an issue with my child’s acct. I waited for about 15 minutes with nobody ahead of me. …
Prior to entering the branch a phone call was made on my behalf regarding the transaction I would be doing in the branch. I figured since the call to organize the transaction came from a branch representative from a nearby Achieva branch, …
Went to go deposit a check and transfer funds to my grandfather. Even though i had the minimum requirement to have a savings they closed my account. I now have to make an appointment to see if i qualify to reopen my account. Don’t bank here.
Ugh. I hate going into this branch. It seems like most of the people who work here think they have the right to judge everyone who walks through their doors. I had an account Mgr actually yell at me for “doing it wrong” because I didn’t …
I despise the Dunedin Branch!! I just totaled my car, which I have never paid them late or missed a payment on, and my wallet was misplaced so I went in to get another debit card. They had ONE teller working between 4 and 5 and one trying …
Horrible banking experience. I used this credit union for an auto loan, which I paid off at the end of January. I was assured by a teller that no further payments would be withdrawn and the account was closed. I had a feeling she was unsure …
Do not try to cash a check drawn on their bank. They fingerprint you like you were a criminal. Then they charge $5 to cash a $5 check leaving you 0. Very unhappy and will convince my friend to change banks.
Maybe you should do a better at really caring for your customers and do a little more training with your employees to really provide good customer service. As soon as I’m done with my car loan I will never recommend this bank to anyone for …
I don’t usually post reviews but I’ve been paying our car loan here and every time we go to drive thru to pay, we are always waiting for so long, even if I’m like the only one in the line. I waited no later than 10 mins. That’s my minimum.
I read reviews and I write reviews. I had to call Customer Service about an issue. Recording said I would have to wait for 2 previous callers to complete their business; didn’t actually take long at all. While Rosie was not actually able to …
If you are looking for respectable financial institution, look elsewhere. I always paid a substantial amount over the scheduled payment so I could save money on interest over the life of the loan. I transferred the last 3 grand to a credit …
If I could give them a zero I would. I’ve never benefited from any of their services. I received an inquiry hit on my report just to be told in the end that they are a credit union of REPORTING they are not there to help build up the …
Anytime you take a check to this credit union, officially printed or personal checks it doesn’t matter they always give me a hard time about it. They only allow you 600 to pull from the ATM every 24 hours. Their app locks me out almost every time. The list goes on.
This should be Negative one star! Dumb Bank Cashed a Check and took the Money Out of OUR Suncoast Credit Union bank account, for someone else’s Bill!!!
Now I have to sit in My Bank for an hour and wait for this Mess to be cleared up!
Maria in customer service is the worst person Ive ever spoken to on a phone in my life. I am 43 years old and never have I had such a terrible person speak to me the way she did over the worlds smallest issue.
I don’t normally write reviews, but I had to speak up over this issue. My credit card had expired in October, I never received a replacement card in the mail. I contacted Achieva in November to see when I would be receiving a card in the …
They always try to do the best for us
Always very helpful with free coffee
Poor bank choose another credit union
They discriminate Everyone close their bank accounts and bank somewhere else
Awful company to deal with. Fair warning: DO NOT conduct any business with this “credit union.”
Beautiful campus, lots of friendly people and they built a community dog park on the lot next door.
Worked with Michael on several transactions. Very professional and a pleasure to work with.
Switching to an online bank with no fees. Sick and tired of the delayed processing times charging me $34.
Always helpful with my needs
If it not one thing it’s another. I have never dealt with a bank that screws up on many levels like Achieva does. Wish we would have gotten our mortgage somewhere else.
Started and funded an account online, everything went well for a month, until I noticed $13 in fees. Seriously? With “credit unions” like this, who needs banks? I transferred my money back out of this tragic comedy.
My favorite bank! Nice staff. Very knowledgeable staff and management.
Great for any loan with great rates. Car dealer recommended we go to Achieva not knowing we’ve already been clients.
Horrible customer service. Inside and out from calling customer service to going inside the store none of my problems ever got solved. I also hate the fact that any time you want to talk to a supervisor you have to wait 24 hours for them to …
I read reviews on everything before I jump into it. In this case I’m so glad I did. I understand a couple bad reviews when it’s the majority that should tell everyone what this credit Union is all about.. I want to thank everyone for their honest opinion and experiences. I’m definitely going elsewhere.
I actually do like this branch but the reason for the 1 star is your worker LISA she tends to have an attitude with everyone that walks through the door nor does she greet anyone like the rest of the staff does, i usally tend to ignore her …
Katey reminds me of my youngest granddaughter. Very pleasant and efficient.
It does not matter if I am at the drive thru, in the branch or speaking with customer services on the phone, this credit union goes above and beyond to help me and they’re very kind their customer service is always consistent and so helpful …
This review is only about the employee at the front. I asked him if I would need to see a teller or sit down with somebody to find out why my I was having an issue with my child’s acct. I waited for about 15 minutes with nobody ahead of me. …
Prior to entering the branch a phone call was made on my behalf regarding the transaction I would be doing in the branch. I figured since the call to organize the transaction came from a branch representative from a nearby Achieva branch, …
Went to go deposit a check and transfer funds to my grandfather. Even though i had the minimum requirement to have a savings they closed my account. I now have to make an appointment to see if i qualify to reopen my account. Don’t bank here.
Ugh. I hate going into this branch. It seems like most of the people who work here think they have the right to judge everyone who walks through their doors. I had an account Mgr actually yell at me for “doing it wrong” because I didn’t …
I despise the Dunedin Branch!! I just totaled my car, which I have never paid them late or missed a payment on, and my wallet was misplaced so I went in to get another debit card. They had ONE teller working between 4 and 5 and one trying …
Horrible banking experience. I used this credit union for an auto loan, which I paid off at the end of January. I was assured by a teller that no further payments would be withdrawn and the account was closed. I had a feeling she was unsure …
Do not try to cash a check drawn on their bank. They fingerprint you like you were a criminal. Then they charge $5 to cash a $5 check leaving you 0. Very unhappy and will convince my friend to change banks.
Maybe you should do a better at really caring for your customers and do a little more training with your employees to really provide good customer service. As soon as I’m done with my car loan I will never recommend this bank to anyone for …
I don’t usually post reviews but I’ve been paying our car loan here and every time we go to drive thru to pay, we are always waiting for so long, even if I’m like the only one in the line. I waited no later than 10 mins. That’s my minimum.
I read reviews and I write reviews. I had to call Customer Service about an issue. Recording said I would have to wait for 2 previous callers to complete their business; didn’t actually take long at all. While Rosie was not actually able to …
If you are looking for respectable financial institution, look elsewhere. I always paid a substantial amount over the scheduled payment so I could save money on interest over the life of the loan. I transferred the last 3 grand to a credit …
If I could give them a zero I would. I’ve never benefited from any of their services. I received an inquiry hit on my report just to be told in the end that they are a credit union of REPORTING they are not there to help build up the …
Anytime you take a check to this credit union, officially printed or personal checks it doesn’t matter they always give me a hard time about it. They only allow you 600 to pull from the ATM every 24 hours. Their app locks me out almost every time. The list goes on.
This should be Negative one star! Dumb Bank Cashed a Check and took the Money Out of OUR Suncoast Credit Union bank account, for someone else’s Bill!!!
Now I have to sit in My Bank for an hour and wait for this Mess to be cleared up!
Maria in customer service is the worst person Ive ever spoken to on a phone in my life. I am 43 years old and never have I had such a terrible person speak to me the way she did over the worlds smallest issue.
I don’t normally write reviews, but I had to speak up over this issue. My credit card had expired in October, I never received a replacement card in the mail. I contacted Achieva in November to see when I would be receiving a card in the …