The mission of ACT 1st Federal Credit Union is to fulfill the needs of its member-owners by providing programs and services for individuals of all ages.
| Sunday Closed Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–6PM Saturday 9AM–1PM |
14316 National Hwy SW, Lavale, MD 21502
Fantastic loan officers.
Best credit union in the area
Very helpful with setting up my account
This bank has always been helpful and friendly.
Nice, Helpful and courteous staff ! They side with there members.
I highly recommend Allegany County Teachers Federal Credit Union. Friendly staff and they get the job done!
Allegany County Teachers Federal Credit Union has been a very big help to me and I would work with them again because of their kind staff and good services.
New online Banking is TERRIBLE! 5 Star Terrible! Can’t get no help because management sees nothing wrong!
My Mother has been a customer of theirs for years and has nothing but good things to say about them. I do not have an account but have dealt with them helping her.
I have been using this bank for years and couldn’t imagine taking my money anywhere else. The staff is always so friendly and helpful. It is a wonderful family environment.
Every time you stop at this bank regardless of time u have to spend 30 mins waiting in line drive theu has only one lane that takes even longer now and the atm is constantly being worked on
I had to find a new way to pay my bills this month because they had to .essentially with the app again I may as well find a new bank I’m tired of the poor management here.
I have been with ACT First for almost a decade and I will never go anywhere else! They treat you like family, they make things easy, they they’re for you and take their time helping you understand. I love them all so much! It never gets old seeing their smiling faces or hearing their bubbly voices over the phone! I’m so thankful.
Staff always go above and beyond to help their members! I have always been pleased with my service here. I’ve belonged to this credit union for 35 years.
Act 1st federal credit union LaVale branch is a wonderful bank. The people who work there are an awesome group of people . When I first opened my account they were very helpful and answered all questions I had . Every time I go there they always are very friendly and always greet you with a smile . 😊 …
My husband, Chuck, and I have been members for over 30 years. We have transferred our Mortgage, financed several vehicles and saved money towards our retirements. Also, we love the 3 convenient locations. The staff at all locations are very …
Customer service has been getting worse lately. They have added new rules to simple transactions and are very rude. This isn’t the home town bank it used to be. The branch needs to think about how it is treating its members. And don’t get me started about drive through….
My Mom has accounts and conducts business with ACT 1st Fed. As she has delegated more of her affairs to me for assistance I must say that upon deeper inspection I’m impressed. I find myself working toward my own accounts in the near future. …
Act first federal credit union was so great to us when we refinanced our vehicles! Gave us A wonderful rate which we needed sorely. So friendly and helpful. Stephanie was our loan officer and she was just lovely to us not only treated us …
ACT First is great. I have become friends with all that work there. They now own the loan on my truck and I am treated like a CUSTOMER here. Always friendly and always helpful! I recommend this credit union to all that are looking for a place.
I called several times needing help with online banking, was put on hold and still waiting for someone to help me. So far 20 minutes. Really is this how customer service works??? …
While the customer service has been gradually declining for some time, I unfortunately continued to do business with this poor excuse of a financial establishment. As a 15+ year member, I held out hope that things would get better. They …
Emily always goes above and beyond when helping her customers. Kept me in the loop and constant communication about every step. Will always do business with her and Act. Highly recommend
I’m really starting to understand why my parents and many other people are leaving this bank. Customer service is worse and worse every single issue I have, and there are a lot of issues. The management that left years ago took all the decency with it apparently.