At Advanced Eye Center, Dr. Ackerman, Dr. Robinson, Dr. Kim and our entire team are committed to the highest quality patient care and to providing you with truly personalized vision correction. We’ve been providing quality eye care and refractive surgery to Gainesville and surrounding communities for more than 20 years. The skill of our doctors provides outstanding results. Not seeing as well as you did 10-20 years ago? Talk to Dr. Ackerman about cataract surgery. Thinking about LASIK? Come see us to find out if you are a candidate for this life changing surgery. Our full service optical shop can fulfill all of your prescription glasses and sunglasses needs. Refresh your wardrobe with new glasses.
Thursday | 8AM to 5:30PM |
Friday | 8AM to 1PM |
Saturday | Closed |
Sunday | Closed |
Monday | 8AM to 5:30PM |
Tuesday | 8AM to 5:30PM |
Wednesday | 8AM to 5:30PM |
625 S Enota Dr NE, Gainesville, GA 30501
Staff members are always friendly & helpful. Diagnosis & procedures are explained fully.
Great Doctor and staff. Have been going there for many years.
The staff is always friendly and professional! Thanks for taking care of our eyes 👀 …
Excellent service and explanations
I have a traumatic brain injury and they where the best people to get along with ever. Would recommend them to anyone.
Always good people and the Dr’s are wonderful as long as they don’t dilate you.
Lol
Great doctors and nurses. Outstanding treatment.
Friendly, thorough staff!
They are very good nice people and good eye doctors
Wonderful staff and doctors who talk to you like a friend
The Doctor and staff are very nice and helpful would highly recommend them
Excellent care as always!!
Amanda was excellent!
Yearly visit quick and efficient taking precautions due to the virus. Have been a patient for years highly recommend
Best eye doctors in the state of Georgia
They always friendly and always goes out there way too make you feel like you at home
Everyone that I saw was very attentive and kind. I will see 👀 them again!!!!! …
I experienced a pleasant atmosphere as well as willing and cordial employees. Thanks for your concern and willingness to answer questions I had.
Very competent and helpful!
The staff was friendly and thorough.
Staff is very outgoing and tried to accommodate patient needs. I was able to get a same day appointment.
Thank you for the care and comunication on these visits. Knowing what to expect and enjoying the completeness of the exams is a blessing. Thank you
This office runs like a well-oiled machine. Always thoroughly efficient and pleasant experience!
Care by the professional staff was excellent especially from Dr. Ackerman! I would recommend advanced eye care highly!
Amazing practice!!!30 years attending and seeing Dr. Ackerman…..
Simple THE BEST!
I was very happy with the service y’all did. I would recommend To anyone about y’all. Thank you for taking such good care of me.
Best eye center experience I’ve ever had.
Everyone was so nice made me feel right at home
All the staff was very polite, explained everything that they were doing.
Great staff and overall experience
Everyone at the Advanced Eye Center is very friendly & they do a through job of examining your eyes & explaining any issues you may be having.
Awesome staff and doctors!!!!
All staff very cordial. Processed me through in a timely fashion. Dr. A spent time listening to my concers and helping me with concerns.
Great, everyone very nice 👍. …
Short wait time. Very professional. No issues at all.
Howard Chesneau
I feel I receive quality service. Their equipment is very up to date. Doctors and their team friendly and helpful.
The young ladies who did the preliminary testing were very good. The doctor was efficient.
This office ran like a well oiled machine. A+ for efficiency, professionalism and explanations of diagnosis.
Thank you Dr Evans for my ability to see the clock at night!! Love my new lenses! Great staff at Advanced Eye Center!
I was certainly impressed with the care and thorough exam i received great job guys you’re the best!
I have had great results at Advance Eye. Would recommend to everyone that needs their expertise.
I have had nothing but great experience with eye care the service is very good and there staff is 100
Was a good visit. Friendly staff
Best eye care I have ever gotten. Staff is friendly and attentive, and much, much better than the eye care chains. Worth the drive from Suwanee.
Everyone was very generous and professional.
Everyone was really nice. They were efficient. I really liked them because they seemed concerned about my eyes.
Friendly staff and good service
In general everything is very good, I do not speak English well and I make an effort to be able to speak it, thanks to the girl who helped me with the translation with the doctor, thanks to the boy from the optician, the exam very complete, thanks to everyone.
They provide a lot of attention and expertise
I like the way they are set up from pre exam, exams, and Doctor. Friendly staff and helpful.
Everything was a great experience….from the beginning to the end….Thank You So Much…..Jimmie.
I highly recommend Advanced Eye Center! Dr. Ackerman has taken care of my eyes for almost 30 years and he along with his associates are top of the list for eye care and treatments.
My experience was great.
Absolutely love them. Wonderful people working there. Very pleased.
Went yesterday for my checkup at Advanced Eye Center and they treat you like family! Exceptional customer service. Would not go any place else! Would not trust anyone else with my eyes! 😀👍 …
Prompt and friendly services. My only complaint is that I did not receive my eye prescription. I forgot to ask for it and feel that it is something they should automatically give it to the patient.
Pleasant staff, as well as Dr Robinson.
Would be helpful to know how long a patient should expect to be at the office. Otherwise, I would recommend this office.
They are very friendly and Dr.Roberson is a great doctor, all the nurses are amazing also.
Absolutely amazing experience!!!! The doctor told me new info I didn’t even know about my eyes! Everyone very understanding and Brittney was the very best!!!!!! Helped me find the perfect glasses!!!
I went in for my yearly check up. Everyone was so polite. I was in and out pretty quickly.
I would recommend this place to everyone. All my family and friends use this place for their eye care. The optical department is very good but the prices are very high, check around and compare prices before you purchase your glasses. I buy mine here.
Very professional. Great staff
Great experience with Advanced Eye Care. Friendly and professional staff. Tara was EXTREMELY helpful while I was choosing my frames and lenses. I highly recommend Advanced Eye Care.
Comprehensive exam. Wait was almost 1 hr from my scheduled appointment time. Has a 3:40 appointment
You are checked out from one exam room to another. Having not seen an eye Dr. in so many years Only imagine it was needed. Coming from an extremely impatient person I have to HIGHLY RECOMMEND DR.ACKERMAN
All were professional and courteous.
Cataract surgery scheduled for 7am & I was received right on time. everyone was very kind & helpful.
This business and staff are great. My only issue is the 30 to 40 minute wait for appointment. I usually have to go to front counter to notify them of the 30+ wait program they use.
I have been going to Advance Eye Center for 15+ years now and have always been well pleased with the service I get there. They always take the time to answer any questions I might have. I highly recommend them.
I always have a good experience when I get my eye exams at Advanced Eye Center. Everyone there treats me with respect and takes the best care of my eyesight.
All the staff as well as Dr
Robinson are professional and very friendly.
Overall they do a great job and are professional. I do think it’s time to drop the mask mandate however.
Everybody.was.nice.an.polite.i.have.been….
Going.their.for.twenty.years.its.always.been.the.same
Dr. Russo is fantastic! Listens, knows what she’s doing and friendly. Highest recommendations!
I’ve been going to Advance Eye Center for close to 15 years. Never had an issue. Love all the staff there. Professional and courtesy all in the same place. Recommend to anyone!
Horrible! They have this crazy woman named Rita, who is super rude, stay away from her if you have to go here, there are better eye centers in Gainesville. She’s fell off her rocking chair. Staff is very rude and unfriendly, I think they just hire anyone they can get off the streets.
Was able to get appt within 2 days for a problem visit and scheduled the next week for procedures. Excellent customer service, friendly staff. Clean facility.
This place is awful!!! WARNING, DO NOT GO THERE. THEY DAMAGED MY EYE, I can’t prove it definitely, just to much of a coincidence for them not to have. Also, they tried to charge my over a $1000.00 for lens replacement, when at the other eye …
Dr. Rossow is fantastic! Very thorough and attentive. She is the best!
The way I found out about Advanced Eye Center was thru my mom going, they were very good with her she was in a wheelchair because she can’t walk they accommodated for that they brought the machines down to her level of the wheelchair so …
I had cataract surgery Dr Rossow did an excellent job. No problems the next day. Everyone very professional and friendly.
The whole staff is very knowledgeable and do a thorough check for any problems with your eyes. I usually see Dr Robinson very professional
We were seen at exactly her appointment time everyone was courteous and helpful very professional attitude and good atmosphere thank you
Dr Ackerman and his team were very professional. I was kept informed about what was happening. My appointments were always on time. My surgery went very well.
Our daughter was seen by Dr. Bugenske back in March 2017 for vision problems. She had her vision test and her eyes were dilated. The Dr. saw her and gave her a prescription to have glasses. We filled the prescription for new glasses (fyi: …
I love everything about advanced eye center. The staff and my dr have always been very nice to me and explained everything so i could understand what the procedure was. I plan to get lasisk on my left eye and I will be using them again.
Just had my lasik procedure on my left eye yesterday and I was really impressed how simple and pain free it was. I was a bit nervous but the staff was very professional and made me feel comfortable and answered all my questions. Dr. …
Very efficient and thorough. Respected my time. Answered all questions.
I had cataracts and Advanced Eye was recommended by a friend. When Dr. Ackerman checked my eyes, his exact words were “She needs toric lenses.” I have astigmatism. These are $1500 an eye over what insurance pays. While setting up the …
This place is amazing. The staff are professional and made this experience a good one. They certainly put patients first and were very quick and thorough.
I went in for cataract surgery , and I am very very pleased with dr. Ackerman and the entire staff at Advanced Eye Center from start to finish. I was very well taken care of, and very pleased with the outcome of my procedure.
Easy appointment scheduling. Minimal wait time. Comprehensive eye exam for cataracts, glaucoma, and in my case any further damage to eye from long ago traumatic injury. Also a vision exam for new eye glasses. Very convenient location. Clean modern building too.
I highly recommend Advanced Eye Center. Easy to make appointments, you get in and out in a timely manner. Every part of your eye exam is very thorough. The doctors, nurses, technicians and all staff care about you and your eyes.
Dr. Robinson & his staff are wonderful
Dr. Rossow is a brilliant and wonderful eye Dr
I would strongly suggest that you request her upon your initial visit. I would consider Advanced to have premium support staff
Front and back office staff are very friendly and professional. Kathy was especially helpful with insurance questions! The doctor was good too!
Very friendly, but also professional.
It was a 6 month check up for my daughter, and there was little change. Missy really likes Dr. Ackerman!
I had an appointment with Dr.Robinson today. Unfortunately it was not a good experience in Advanced Eye Center. Dr. Robinson and his secretary didn’t have a professional behavior and let some of their beliefs come into their way, which is not the way a professional Doctor would treat a patient! They barely answered my questions!
Professional care served with a positive atmosphere and in a timely manner
Had a wonderful experience, i was very concerned with covid-19 however the staff cleaned everything they sterilize all the equipment. Everyone was friendly and professional the doctor took his time he was very thorough.
I had my cataracts extracted and IOL’s placed by Dr. Ackerman in 2011. I read for pleasure and he set up my right eye for close up vision and my left for distance . I go yearly for my checkup. I can read without glasses but find I prefer …
Very professional eye care service. First time for me, but I will definitely be back. Really liked Dr. Ackerman and his staff. Thank you.
I cannot imagine a more conscientious and caring staff than the folks at AEC – and Dr. Ackerman is the best of the best. The night before my first cataract surgery, Dr. Ackerman personally called me at home to review the procedure and what …
I recently decided to fulfill a dream of mine and get LASIK eye correction! Advanced Eye Center made the whole process simple and exciting. I am so thankful to all the staff for finally getting me out of glasses and contacts. I haven’t had any issues and am so happy with my experience!
Thorough examine and friendly staff!
Can’t express enough the hospitality at advanced eye center. Dr Evans did an awesome job, and Kim was wonderful. They both explained the process of lasik to me and was helpful with the questions I had. Also the staff that helped with the surgery that were there to walked me through it. Would definitely recommend getting lasik!
I’ve been a patient of Dr Ackerman for years. I have always been treated with respect at every visit. The people working in the eye glass department are all top notch. They don’t quit until you’re satisfied with your glasses.
I was nervous about getting Lasik for years. I was referred to this office and it was literally the best decision I’ve made. The staff was extremely friendly, helpful and professional. Usually when you go to appointment to see doctors, …
Social distancing procedures were excellent, staff were all pleasant and professional. My only complaint of my visit was a long wait after being called to the back before seeing the doctor. Otherwise, great visit.
They are crooked as can be, during the eye exam the doctor was kind enough to remove a stray eyelash, for which they billed the insurance and told me I still owed 80 dollars for the “procedure” they performed. I was not asked if I wanted …
Everyone is very courteous and professional. Dr.Ackerman takes time to thoroughly explain
the procedure that he will be doing on my eyes and has time for me to ask my …
I would have given this place 5 stars but the waiting time is too much. If you have an appointment make sure to have at least 2 hours free to be there. Otherwise the doctor and nurses care is top notch.
I wanted to thank Dr. Robinson and team for taking me in last minute today. After a horrendous ordeal with other practices trying to get in for what was considered an emergency- a sudden loss of vision, Advanced Eye Center was prompt and …
The people is great, with great attitude and very professional.
My first visit. Very organized, professional, and delightful.
Dr Ackerman’s associates were friendly and professional. The cataract procedure was easy and their follow-up has been excellent. I urge anybody with cataracts to get this done and not wait to later in life. …
Actually I cannot say enough as to how pleasant my visit was. As I have always found to be the case, the staff are very considerate and helpful. This applies to everyone from the front desk throughout the remainder of the office.
Very satisfied with the thoroughness of my exam.
Very nice and professional providers.
I had a 6 mm by 4 mm scratch on my cornea, and they took me in as quickly as they could. They gave me numbing drops to help with the pain and an antibiotic. They were very kind and today I’m not having as much pain. I do appreciate them …
All the staff was very helpful and courteous and Dr. Robinson showed a keen empathetic and professional attitude in examining all test results. He and his staff created a feeling of strong diligence in examining all aspects of my sight well being.
I cannot say enough GREAT things about Dr. Evans!! I had a trauma injury to my eye and wow, what an amazing, knowledgeable doctor! He wasted no time to do minor surgery and fix the eye. Very friendly, compassionate, and cared so much …
Service was excellent from all the nurses and Dr Robinson as always. The people in the optical center very helpful getting my new glasses ordered as well. Thanks John Isom
I was taken in on my appointed time. The dr answers my questions, he was not rushed. So it was a pleasant visit.
I was never told that I would lose my upclose(farsighted) vision when I had cataract surgery. Dr ACKERMAN Told me I would probably still have to wear glasses which Did Not bother me. But when they took away my upclose (farsighted) viision …
First of all, I never have to wait more than a few minutes to be called from the waiting room. Secondly, all of the staff with whom I have had contact have been professional, competent and very friendly. I have been a patient for many …
I use Advanced Eye Center for my annual check up. I have had lens replacement so I am careful who I use. They did a great job. Very professional and friendly. I would highly recommend.
I always have gotten excellent care at Advanced Eye Center. The staff is knowledgeable, professional and very caring.
Dr. Ackerman is wonderful! During our visit he was extremely knowledgeable, personable, and his exam was very thorough. His staff was very friendly and made us feel welcome instantly. We HIGHLY recommend this office!
Staff was friendly and seemed very capable.
Seemed to definitely be following Covid-19 protocol.
The visit was not a quick run through… my eyes were examine by 2 young Ladies and then Dr Ackerman.
Excellent staff and Dr Ackerman was very pleasant and informative. This was my first visit to this office and was very pleased. Dr Ackerman took his time and explained the results of my eye exam and also told me all about cataract surgery …
Always friendly staff and great service.
Dr Ackerman is a wonderful Dr. The staff is kind and wonderful people . Such a great and wonderful experience when I go there. Had my Cataract surgery there in the surgery center, which is very convenient to have the surgery center right in the same building. I highly recommend this Ophthalmology center.
Everyone in the office was very helpful and pleasant!
I trust Dr. Ackerman and Dr. Robinson
With my eyes. They both really care about their patients. They take time with their patients and are very skilled in finding things that could cause trouble in …
The Center is well run and friendly. Both my wife and I see Dr. Ackerman. My wife has involved glaucoma. We moved here from Penna. in 2019 and need a recommendation from her doctor for someone in Gainesville, GA to take over her care. She …
August 18th was my first time at Advanced Eye Center. Dr Ackerman and his staff were really great. From the minute I walked in they were extremely helpful. I have had major eye surgeries and overall bad vision my entire life and Dr …
I had cataract removal surgery at Advanced Eye Center. Before my procedure, Dr. Ackerman patiently answered all my questions, presented me with all my options, and assisted me in choosing what I felt would work best me. The day after …
Excellent experience, staff is pleasant and efficient, wait time was short.
The wait was a little long at 1hr +. The Dr was very apologetic none the less the visit was pleasant.
Very nice facility. I
took my 91 year old Father in for an eye injection. They had to put eye drops in his eye prior to the injection, They did not wear gloves, while instilling the …
Went for my yearly diabetic eye exam, I was screened at the door and processed very quickly. The doctors assistant was polite, caring and efficient in testing and recording my status, it was a good visit, I’ll continue to give my eye care to this office as they show care and efficiency.
This visit was much better than previous in that the whole process moved along more quickly. The assistant was cheerful and professional. Dr. Ackerman was kind as always. The checkup felt complete with questions answered and exam thorough.
My experience there was absolutely awesome they were very nice very polite they explained everything to me any question I had they had an answer for me and didn’t feel like that it was bothering them I won’t go nowhere else they’ve got my business it was absolutely awesome Dr. Rossow was wonderful.
The tech was very patient and worked with me until we were both confident in my new prescription. The visit with the MD was very quick!! Rita, in the optical department is the best!!! I had a great experience!
Best eye doctor I have ever been to! I will definitely be making all of my future appointments with them! The front office staff, clinical staff, and doctor was extremely friendly professional and caring! Melissa with the lenses center was extremely caring and helpful with making a decision on new frames! She was awesome!
Office staff were very polite. They were very prompt. I was only in waiting room a minute or so before being called and was seen almost immediately by the doctor.
My whole family loves Advance eye center, we all have used dr. Ackerman, through the years and are very pleased with him and the staff. Everyone has always seem so helpful and real friendly. They give you a sense of being important.
I would recommend advanced eye care for great and friendly service.
I find the staff to be very helpful , professional in their services , and exspeedily get you in & out of clinic . They make my day !
The staff here are absolutely the BEST! Today I went in to double-check my prescription glasses as I was having problems seeing my computer now that I’m working from home. The team was absolutely outstanding in checking my eyes and then …
This appointment was with Dr. Ackerman for an eye examination and to determine IF I need Cataract surgery! From signing in, to checking out, and all the various stops in between, I was treated with courtesy and professionalism. The entire …
My evaluation visit was top notch. Nice facility, great people working with you. Dr. Ackerman was great too, takes time with you, answered all my questions and told me what was best for me. I was very impressed with EVERYTHING! Very confident with my upcoming surgery! I recommend you try them out for yourself!
The office is very organized. The staff is professional. Second time in, great experience. I will be back
I’m concerned that my vision is not better. I don’t enjoy reading anymore. It’s difficult to read my Bible, text and computer notes. I pray on my next visit we can address these issues. I do appreciate the help with my bleed in back of my eye recently. Dr. Rossow worked me in and explained my problem. Thank you!
EVERYBODY we came in contact with when my wife and I had our exams yesterday were an absolute joy to be around . …
Dr. Rossow is great! She is thorough and very knowledgeable. I highly recommend Dr. Rossow and the Advanced Eye Center.
All professional and clerical staff members were friendly, proficient and efficient!
Always a great experience at Advanced Eye Center. Their friendly and knowledgeable staff always take the time to explain everything in detail. Their process from the time you walk in the door is so streamlined and organized that you can get …
From the moment I walked in every staff member was so professional and kind.. was like a assembly line.. I was very please with my first visit and evaluation… Thank you
Elisabeth was delightful, and I liked the portable eye pressure puff test so much better than the usual stationary one. Dr. Rosso answered all my questions and I learned more than when I came. Then Betzy was very helpful in finding the …
My visit with Dr. Robinson was very pleasant & informative. He asked questions that I didn’t think of and made sure I was OK with his recommendations. The nurse who did my test…Salina, was exceptional. She took her time and made sure I was comfortable.
Excellent and responsive staff and medical professionals. This was my first time to visit this practice and all of my concerns were addressed. I will be utilizing Advanced Eye Care in Gainesville, GA for my vision care.
I’ve been with this eye center for a very long time, and have always been impressed with Dr. Ackerman and the entire staff. Superb professionalism. They are providing excellent safety measures and protocols during the COVID-19 pandemic. Great organization!
Everyone was very nice and pleasant but very attentive to our questions.
Friendly and professional staff. Always efficient and informative. Just allow plenty of time for your visit… Dr. Ackerman spends time with each patient, so he tends to get backed up later in the day. Five stars for my most recent …
Everyone was very professional and competent. Loved that my granddaughter could get her glasses the same day! Dr. Robinson was very kind.
Dr. Robinson is the best! Staff is congenial and my annual visits are timely.
However….
The optical department has an unclear policy on return time for prescription glasses. Sadly, I have a 700$ pair of glasses that I will never wear.
This place is awesome, great customer Service from beginning to end!
Thank you .
I had my first experience with cosmetic Botox Friday! Dr Rossow is a rock star. My opinion maybe be biased because I have been employed at Advanced Eye Center for 16 years! I love my job, co-workers and doctors. We are a family! Thank …
Fantastic service. Beautiful personality inside and out of all the lovely ladys. Didn’t see any men. LOL
I visited Advanced Eye Care for a yearly checkup. Everyone from patient registration through each assistant to the doctor was professional. My questions were answered completely, and I was in and out. Excellent service. I would heartily recommend this practice.
It’s very professional, the girls are well trained. They show you care & respect .
My daughter has been a patient of Dr. Rossow and today I had my own new patient visit with Dr. Rossow. I was so pleased with the entire visit. The front desk was very pleasant. My workup was done by Elizabeth who was very friendly, …
Everyone at this eyecare clinic was very polite, caring and sincere. I’ve never had that at an eye clinic I’ve always been rushed in and out. They will definitely be my go to place when it comes to my eyes.
The staff seemed to care that my eyes were checked properly and my prescription was correct. Thank you very much.
I felt terrible because I forgot about my appointment for a scheduled eye exam. I called the next day to let them know, and they found another date the following week and got me in. I feel like I always get great care in their office. Thanks
My husband and I have been patients of Advanced Eye for many years. This practice is run very efficiently, each staff member has a specific job. Each person you deal with is super friendly and very competent !!! Aside from regular yearly …
June 6, 2022
I’ve been a patient of Advanced Eye Center for many years and have never had anything less than a pleasant experience. From check-in to departure, everyone on …
I have been a long-time patient with Dr. Ackerman for approximately 20 years. When I started having a potentially debilitating issue (already being monocular), I called to see if I could get a same day appointment, only to find out he was …
I love Dr. Robinson and his staff. The staff is friendly and considerate. They take time with evaluating you. I have been seeing them for years. I recently took my 7 y/o in for his first eye exam. They were so patient and good with him.
Each person I dealt with was attentive and pleasant. The problem is there are too many technicians with substantial waits at each station to access testing equipment, etc. & no one obvious manager to check progress when these waits go on too long. You’re never sure if you haven’t been forgotten.
The staff was very polite and professional, thank you for your service!
The office is run very efficiently with well-trained staff.
Very professional and friendly. Protesting and eye tech was all organized and they did really well (Josephina and Tiffany).
Best office design I have ever seen. Excellent an up to date equipment and the best of all, its personnel. Great experience and honesty. They do really care for you.
We really enjoyed our experience here! My husband and I both had appointments. He ended up getting new glasses but they told me I did not really need them. Everyone we came in contact with was friendly and helpful! We felt very well taken care of!!!
Excellent care from my surgery to routine exams. Dr Rossow and the whole staff are excellent!
Everything runs like a well-oiled machine there. I have never experienced in any doctors office over the years a group of people they work so well together. From the moment I got there until I left it was amazing!
Dr Ackerman & his staff are always very pleasant & nice. Everyone does their job quickly & are very professional. I’ve been going here for many years, & I look forward to my yearly visit, bc I know I’m in good hands with a worry-free visit.
All the staff was very friendly and helpful . All my questions were answered . Would recommend them to anyone .
I had a great experience at Advanced Eye Center. I barely got sit down before they called me back. They did several test on my eyes and after each test they put me in the back waiting room and I barely got sit down before the next person called me back. They were all very professional. Thanks for the great experience.
Called back promptly at appointment time. Assistant was very efficient and explained each procedure. Office staff is very helpful and courteous. Pleasant visit.
Dr. Ackerman is a wonderful person and the best medical Doctor for your eyes that I have ever encountered by far. He has great chair side manners and I highly recommend him to my friends and family.
I was treated with a high level of respect and surprised with having contact lenses as an option. I’d recommend this office to anyone looking for good care !
First visit since moving here and thoroughly impressed by the efficiency and professionalism of all personnel. Dr Rossow thoroughly debriefed us and presented a succinct plan for the future.
Enjoyable!
I appreciate the thoroughness that Advanced Eye performs their assessments with. I never feel like they are just rushing me through. Dr. Ackerman and Rebecca took their time and answered all of my questions. This practice is full of knowledge and wisdom!
Everyone from the front office to the assistants, and doctors are extremely kind. I’ve been seeing Dr. Russo and in an emergency when she was on vacation the staff found out what I needed and in minutes called me back with prescriptions and instructions. Beautiful office!
Staff were kind and courteous.
The doctor answered all my questions.My vision after cataract surgery on both eyes is slowly getting better.
I had not been for an eye exam in several years. I really did not know what to expect. Everyone was so nice and friendly. I felt very comfortable during the whole examination. I had a very through exam that was done quickly. I was extremely pleased and look forward to going back next year.
I was very pleased with every aspect of my visit. They were prompt and very professional. I have gone to Advanced Eye Center for 5 1/2 years now and will continue to see them. I highly recommend them for all your eye health needs!
Wait time minimal. Organized processes. Caring for you wellbeing and safety.
I am 67 years of age, have a hole in my retina, and am experiencing age related eye issues. For the last couple of appointments with Advanced and with the retina specialist, I felt like there was no hope or help. I actually considered …
Amazing patient care! Every person that I encountered was friendly and pleasant. They kept appointment times and they were not over run with people waiting. Definitely a first class operation!
I didn’t have to wait very long at all to see Dr. Ackerman. He was very thorough as were the techs that work for him.
Everything went smoothly not having to wait very long and everyone was friendly and informative
the aid that took care of all my testing prior to seeing the doctor was very polite and gentle. sociable and professional. also the building and etiquette of the employees was OUTSTANDING. i loved my first visit.
All staff is welcoming and pleasant. Particularly the technician who tested me was especially thorough and informative. I regret I did not get her name. Dr. Robinson is always informative, and listens to my questions and gives me feedback. …
Everyone one from the front desk to check out was very efficient. I was seen by the doctor in a very timely manner. In & Out within an hour!
My experience at Advanced Eye Care was exceptional. The staff was very professional and showed a sense of humor when appropriate. From the front desk to ordering my glasses, the staff was caring and accommodating.
Excellent service. Very efficient. Also seemed to handle non-English speaking customers well. Good job.
Wait was a little long but loved Dr. Ackerman!
Advance was very cordial and friendly. Dr. Robinson was fantastic in every facet of this business. My experience was amazing, meeting a very friendly team of experts go to work without delay, and getting the job done. My expectations hit the top bar. Kudos!!
Have been getting my exams and eyeglasses at Advanced Eye Center in Gainesville, Ga for past 2 years. Very pleased with the way I am treated and the service I receive.
My wife had a stroke and we needed to get her a in depth exam. We couldn’t be more pleased with the service and professionalism we received. Everyone from the moment we walked into the office until the moment we left we’re so friendly and courteous. I would highly recommend Advanced Eye Center for your eye care needs.
Excellent experience in every way. The service was prompt, thorough, and efficient. The doctor was punctual, thorough, and personable. My ophthalmologist of many years retired and I found myself looking for a new ophthalmologist. I believe …
Everyone from the front desk to checkout was kind and very professional. They knew exactly were to send me and what to with no confusion. The appointment was in a timely manner, very pleased!! Thank You
Great service and everyone was very nice and friendly. They truly care about you.
The staff was very respectful and warm from the check-in to the checkout. The staff also took the time to listen instead of dominating the visit.
Really appreciated my optician and doctor explaining everything to me about my eyes – thank you!!
The staff are knowledgeable and helpful. Dr Ackerman is extremely compassionate and explains very well the diagnosis and options for treatment.
Lasik is fantastic waking up and seeing not having to try and find glasses or put contacts in. I recommend to get it done so worth it
I have been a patient at Advanced Eye Center for several years now, I am always pleased with the care that I receive from the receptionist, nurses and the doctor. They are caring, respectful and listen to your concerns and give you sound …
I had my annual eye exam at Advanced Eye Clinic yesterday..It was a prompt, effecient. friendly & professional experience. I saw Dr.Robinson, who was Not in a hurry, wanted to answer Any questions I may have had & a really Good Natured …
Alway willing to help out with questions that i have for my father. They unbderstand that i have to be there with my dad at evry visit to make sure he is doing all he can to take care of his eyes. Thank You
The front office staff is always so nice, and helpful. The office is always clean and prepped for me at all visits.
I’m so pleased we don’t have to wear a mask!.
The lady’s at the check in were nice. And patient when I could not find my cards right away …
I talked to Karen about my appointment and she was terrific. Josephine tested my vision and dr. Ackerman is wonderful. What a great team !
The people make you feel happy to come there, I arrived 30 min early and they called me within 6 min. Everything was explained to me. DR Ackerman took his time and explained and answered all my questions.
Had issue with my eye and they had No problem sending me to specialist to get more detailed info. Glad they were so concerned with my eye. Had great experience and Dr Robinson was very attentive
Staff is kind and efficient but it would be great if they would call patients by their preferred name. I go by my middle name, they mispronounced my first name every time and did not use my last name.
If my husband had not been there for the same checkup I would’ve not know they were to check my perennial vision. They didn’t and they have never checked it or when I bring my mom. You should give patients a check list so we know what you …
What a professional, knowledgable, and friendly staff! Dr. Ackerman’s exam was thorough and he was a delight to talk with, answering all my questions. We have a plan in place for 100% better vision by Thanksgiving! Can’t wait!
They have no respect for people’s time and obligations. I waited for 45 minutes (after checking-in), and I had to leave and go back to work without seeing. They scheduled so many patients at the same time, so if someone does not show up, they do not miss a payment.
Everyone at the center was kind and helpful and very courteous my experience was pleasant they even answer questions and asked if I had questions the doctor was also very kind and curious and also asked if I had any questions after he …
Everyone was great, from the front office staff all the way through the process to the lense/frame staff. Dr. Rosso is very kind she is very concerned with the care of each one of her patients. She treats you like you are the only one there and she does not rush to be finished she takes time to listen.
So-far-so-good. Had an evaluation for cataract lens replacement. Everyone was friendly, competent, and efficient. Pleasant experience, going back soon for surgery.
Great experience getting evaluated for cataract surgery. Everyone was very professional and pleasant.
Dr. Ackerman is the most outstanding ophthalmologist ever! Not only is his skill and knowledge through the roof, his staff is also top notch! Yesterday, I had a new assistant helping me at the initial annual exam. She was excellent and …
Very professional office, from check in to check out. Entire staff is very friendly and helpful and Dr Ackerman did an excellent job of explaining things in a way that was so easy to understand. He answered all questions clearly & without …
Very friendly and helpful office. Everyone had a smile even though they were very busy. Looking forward to my next visit.
Love the Dr’s, Robinson and Ackerman..always good customer service,serving you with a smile. The nurses are great..and all the staff from front to back..Thank you..
We have been using Advanced Eye Center for over 15 years. We have always been pleased with them . My husband had cataracts removed and my daughter had Lasik eye surgery.
Very knowledgeable doctors and employees. They go above and beyond to help get you what you need. They have a large selection of frames, and most perscriptions can be handled on the spot. I had mine in less than 20 minutes.
I’ve had cataract surgery for both eyes and LASIK on one eye a year later. Great experience each time (Dr. Ackerman), and the annual exams for the last 5 years since the procedures have been great (Dr. Robinson). …
My family always has a wonderful experience when we go for our check ups. The staff is responsive and compassionate and works marvelously with my autistic son. I highly recommend their services!
Total experience was top notch.
My pre exam lady was the best ever.
Very patient and understanding. …
We are very pleased with the staff and doctors at Advanced Eye Center! They work well with children and work great to meet the needs of the patient. My husband was in a bad wreck several years ago and had to wear a halo. Dr Ackerman …
My husband and I have been patients at Advanced Eye Center for years. We have been very pleased with their services. The ONE time that there was a problem in the optical department it was promptly corrected and sincere apologies were …
It went very efficiently. The girl who did the click (peripheral) test was not very friendly but efficient. Everyone else was over the top. So much better than it was, say, five years ago! If not for her, I would definitely have given them 5 stars!
Everyone does such a thorough and professional job here. They are friendly caring. Dr. Ackerman is the best, he explains everything so you understand and answers any questions you have and doesn’t make you feel foolish. All around wonderful eye care. Have been a patient here for many years!