Adventist Bolingbrook Hospital

AdventHealth Bolingbrook

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Adventist Bolingbrook Hospital Reviews ( 250 )

  1. This hospital is horrible. Security “lost” my cell phone and jewelry and then they called 4 weeks later to tell me it was in a safe the whole time after i spent $200 on a new phone and did not apologize once for the mixup. Security gave me the wrong number for patient experience as well. Standards are low and patient priority suck

  2. This is a horrible hospital I will never come again in 2011 I was six weeks pregnant and i started bleeding came to the hospital they tried to take blood 7 different times didnt get it until the 8th try then instead of being told i was …

  3. Too bad 1 star is the lowest you can give. I would give a NO star to this place. I was taken by ambulance for elevated blood pressure combined with low O2 sats and extreme dizziness. I was totally ignored in the ER for 3 hours. My call …

  4. The worst hospital ever! Take the extra 10 minute drive and go to Edwards in Naperville. Bolingbrook does not care about their patients… they are rude. My dad was having symptoms of a heart attack and once they brought him into the …

  5. For emergency care they are good, people are nice, but took a long time. Now buyer beware. emergency care is one thing but when you get care and NEVER GET A BILL from the hospital but then get one immediately from a collection agency. this …

  6. Had to visit the ER in the middle of the night. I was able to be seen right away and there wasn’t too long a wait for my test results. Everyone was super friendly and caring.

  7. I have had a very interesting experience with the Bolingbrook hospital and the VNA. At 27 weeks pregnant I’m told by the VNA that they can no longer accept me as a patient due to my insurance at my job being my primary. The VNA just cut me …

  8. They don’t let your own partner stay with you not even for emotional support over night like if your own partner wants you there then be it knowing how a couple feels in reality they don’t care about your feelings they just care about the …

  9. Worst hospital ever.. horrible bed side manner and expensive services. If I could rate a 0 or -1, I would. Doesn’t even deserve a 1 star.They have a new doc for obgyn now – dr s.joban, and she is incredibly rude and unprofessional with her …

  10. My elderly disabled mother was taken there due to an emergency situation. From the ER to PostOp care and attending physician discharge instructions, it has been a nightmare. The ONLY positive part of the experience was my mothers surgeon. …

  11. BEWARE! The worst decision my dad made was driving to this facility with hopes of getting help but instead the unthinkable happened. Because of the front desk’s mistake, my precious father is no longer with us. The doctor took advantage …

  12. Traumatic experience there. Doctors and nurses were rude and to obtain medical records from there is like jumping through hoops of fire. Brought in for possible concussion not treated for it AT ALL but sent to the psych ward for a week …

  13. I was sent to the hospital for possible preeclampsia by my OB and I have been waiting for a room to be cleaned for over an hour. Its ridiculous and no has come out to tell me anything I had to ask did you forget about me. They oh no …

  14. Zero stars was not available. I called before going in to make sure that they could help me. After someone took a few xrays I saw the doctor about twenty minutes later for about one minute before he introduced the lady from the payment …

  15. Your loved ones will come out of this hospital worse then they were when they went in. This hospital is the worst when it comes to dealing with stroke patients and seizures. I HIGHLY recommend going elsewhere. My dads first visit he had a …

  16. Thank you so much Dr. Jobanputra and Nurses !! We are so grateful for your hard work in the delivery of our baby boy on 1/12/2020 .The Nursing room I felt so comfortable, great, They care about me and my baby very well and professionally, …

  17. All I can tell you is Bolingbrook hospital has been a complete nightmare for my family since January. My husband went to the ER was told he was pretty much on his death bed, stayed for over a week only to leave with no answers or results …

  18. Horrified with the ‘care’ my brother received here. A few nice people on the bottom of the totem pole who were caring but not empowered to help us in any real way. The social worker Theresa could not have possibly cared less about what …

  19. This is a poorly run hospital, with employees who think they are doing you a favor by taking care of you. When I was a patient there, they brought me some crackers. The lady dropped the crackers on the floor, then proceeded to pick them up …

  20. Had all 4 of my kid’s here by c section by Dr Ragland and I NEVER had any problems staff was always nice helpful and compassionate! The labor and delivery nurse’s are absolutely some of the best nurse’s in the world!

  21. Well I really loved the hospital and gave me everything that I needed. I would go back to that hospital if I ever need anything. However, the neurologist that they referred me to was horrible. First off I couldn’t even find this dr office …

  22. The service here was terrible. From the receptionist to the nurses we spoke to, to the doctors. We went in 2 weeks ago for a problem and they sat us in the middle of the hallway and we waited 3 hours just to be serviced. The nurses were …

  23. My experiences with Adventist Bolingbrook have always been positive. I have not been admitted or ever had an emergency, so I can not comment on that.. However, I have been there several times for tests and x-rays. I found the front desk …

  24. SUCKS THAT I HAVE TO GIVE IT STARS!! HORRRRRRIBLE!!! I went cause I had a bladder infection and also thought I was pregnant. When I went there I told them and gave me a test and the doctor said it was negative than I took a dollar store …

  25. I gave birth there and they didn’t catch my baby and the nurses were standing there like they don’t give a dam. I delivered my baby by myself and one of the nurse lied that she delivered my baby. The nurses didn’t massage my stomach for …

  26. I have been going to this hospital for labs for years and have always have had problems with registration ( long waits, lost lab orders, incorrect biling)but have put up with it because the lab techs are great. Well today my daughter needed …

  27. I have been here 6 times in the last 12 months for various tests….
    radiology dept, vascular tests ,Mri, Ct scan’s.I’M messed up!!!. I have never had a problem there.I also experienced a similar bcbs verification problem,and was …

  28. Sent my dad there because he had a stroke. The EMS took our contact information because my dad was non coherent and vision was going in and out. The hospital released him within hours for a bruised arm. 🤦🏾‍♂️ He developed fluid around his …

  29. I was admitted to Adventist Hospital in Bolingbrook IL on Thursday 11-11-15 after having experienced my first ever seizure. I would like to take a moment and acknowledge that the staff at this facility was nothing but professional and I …

  30. I just wanted to Express my utmost gratitude and thanks to the ICU
    nurse Jamey (hope I spelled it right). She was a God sent to my mom and our family! She took the time to not only take care of my mom but always kept us …

  31. I went to the emergency room in August due to chest pain. I was admitted and tested. The results show pneumonia. I remained there for three days. I found both the nurses and nurse assistants to be very kind. The pulmonologist assigned to me was wonderful. I would readily return to the facility.

  32. I was in the ER last night with a family member, his nurse was Mary. Wow talk about attitude!!!! She obviously did not pass compassion and caring class in school. Horrible nurse with serious attitude and no patience. Clearly doesnt like her job. I will be contacting administration,

  33. I am so blessed that AMITA Health provided superior medical service to me .
    Their nursing teams are very humbled cares and professional manners.
    Thank you all !!!
    God blessed.

  34. Service was at the hospital was OK, and the nurse who tested my son was great, but the phone receptionist I dealt with before I got there was quite rude and very confusing

  35. The young man at Scheduling tried very hard to get my appointment scheduled. He had some issues with my Orthopedic doctor and the pharmacy not being able to coordinate the appropriate dosage of medication, so I was unable to schedule the …

  36. Had a self pay ultra sound done. Was informed it would only cost $409 if I paid upfront before the procedure. (A savings and fair deal) I paid it and agreed. Two weeks later I get hit with an additional $700 bill because the $409 only …

  37. So I went to this hospital two times. The first was for a suicidal thoughts they kept me in the er for 6 days!!! They were very very rude to me and I ended up in restraints and they made fun of me also made fun of other people I was so …

  38. My ER doctor refused to acknowledge my history of stroke because I didn’t for the age range. My cardiologist and neurologist who dealt with my previous strokes even contacted the ER to inform them. They refused to treate properly because of …

  39. You know when I saw this hospital being built I saw this as a win for the community but after a accident I had to come here and while I say they took me in a timely manner they lost points with me after when the nurse tending to my care …

  40. For the most part i am getting great service and they have done an excellent job treating the infection i had on my hand. Surgeon opened my hand yesterday morning and drained it and cleaned i side up and did an awesome job. This morning all …

  41. They took my baby in an ambulance and didn’t have his name or dob. When I arrived at the emergency room (right behind ambulance) they told me they had to wait till he popped up in the system. They called back but nothing. His name didn’t …

  42. Well the day I went there was great. I came from another hospital after waiting for 6 and 1/2 hours. They have online check in which I didn’t know about. When I arrive within 20 minutes I was checked in and able to see a doctor. They did a …

  43. Showed up with orders for both an ultrasound and a mammogram and was told that they are unable to perform either because they don’t do a full breast ultrasound and I am too young for a mammogram. I am now here for 2h waiting on my doctor to …

  44. Went here for unexpected delivery. Went to ER in extreme pain and was sent straight to Labor and Delivery. 1st nurse was okay but could’ve been more gentle during exam. The doctor Whatley was excellent and so we’re all of the nurses …

  45. AMITA Hospital is Amazing The Best!! We so happy too have our baby there is a great Hospital for delivery baby’s my doctor is really good to delivering babies. We loved the way the nurses take care of us , they very helpful on everything …

  46. This hospital is the worst hospital i have ever been too. If you want to die just make sure you visit this hospital. My mother had cancer, one night she was not feeling well so I took her here. They had her on different meds and anesthetic …

  47. Seriously the worst hospital I have ever been to. The nurses are extremely rude and discourteous. I had to use the rest room while I was waiting in the er and there were live and dead cockroaches on the floor. I called for staff and no one …

  48. They admitted my grandpa for double pneumonia and then found out that he was Covid positive. He remained in the hospital for 2 weeks and was placed in hospice care within the hospital. All of my family came to see him and our last wish …

  49. I was a patient in the Emergency room at Adventist Medical center bolingbrook. on February 21, 2021 for a medical emergency treatment. The staff and nurse there are very professional. They treated me with care and respect. Dr. Kempf, Robert …

  50. Wife went there in Dec 2017 and was admitted. Needed MRI after MRI section closed for evening. After noon the next day, were still without any MRI call or schedule, despite asking nursing every few hours when MRI was scheduled. Took us to …

  51. Mid night we experience. Long wait in room. No answer for call button. After beeping for a while it was switched off. No one came. 4 hour wait for one chest X-ray and one cat scan. Nurse told us it was being reviewed by doctor but no one show up for another hour.

  52. My son was taken here and he was only 2 years old. He was treated without my approval and then the people working in the office wouldn’t give me any paperwork on what was done to him. There wasn’t any special circumstances. My husband nor I …

  53. Came for Covid testing for my kids. We arrived at 8:30 and were the second family in line. Hours are posted as 9am-6pm for testing. At 8:25 the first nurse came out to administer the test to the first family. …

  54. Went to this ER for an obvious bladder infection, unfortunately Urgent Cares were closed at the time I had to go. 3.5 hours later I receive discharge papers and two weeks later I receive a bill for $2281. Even though I told them I was not …

  55. One of the worst hospitals to go to. I had to take my 6 month old baby last week because of a cut she had that would not stop bleeding. I waited at home putting pressure on the womb hoping it would stop bleeding and it did not. Once i …

  56. The worst hospital ever. My 1 year old niece came in with the flu and she was inserted with a catheter without her mother knowledge or permission. She could not even sit in a bath tube for a week without crying. It was a horrible experience.

  57. I never seen an EMPTY waiting room and had an emergency service department be so slow. Go to edwards you’re in and out….but Bolingbrook!? Forget it! You’ll be waiting FOREVER! If you can make it elsewhere please do yourself a favor and go to another hospital!

  58. Just had the birth of our baby boy over there. The maternity staff was very warm and courteous. They helped us with all our needs and showed personal affection and care. Our labor nurse was super nice, she helped my wife through the labor …

  59. I had a great experience at Bolingbrook Hospital. The nursing staff went above and beyond to make my stay as pleasant as possible (although let’s face it, no one in the hospital is on vacation!). I also appreciated that someone from the …

  60. My daughter in law had a baby here last week and since my son is in the Military and was not able to be with her for the delivery, I was with her from the minute she was admitted till the minute we were discharged. I was VERY impressed with …

  61. I came in 34 weeks pregnant with concerns about leaking, lower back pain, losing my plug too early, among other things that I’ve never had an issue going to the ER/L&D for in my past pregnancies at a different hospital. Instead of being …

  62. I was here because of 3 finger lacerations that wouldn’t stop bleeding. I cut them at 10:30. Realized I should go to the hospital at 11:00. Got here at 11:30 I was triaged at 12:00 and then received treatment for such cuts at 1:10. All the …

  63. I’ve had the most pleasant experience during my stay here. I came in with severe chest and abdominal pain. I was triaged and sent to my room immediately. After a few tests, it was determined i needed my gallbladder removed. I’ve received …

  64. This hospital is one of the worst hospitals you can come across. I brought my brother about 4 months ago because he started experiencing seizures let me just start by saying that the staff is under trained and not professional at all!!!!! …

  65. If I could give them a zero I would. Waiting almost two hours for my nephew to be seen. He fell and hit his head and was bleeding. He is 11 months old. When I asked the receptionist how much longer it would after waiting fourth minutes, she …

  66. I told them I had discharge on my eyes in the morning and had pink eyes. My eyes were never looked at or got anything for them. Was their close to 3 hrs. Quick X-ray, checked my breathing and 2 hrs. Later I got released with an antibiotic. …

  67. I got some blood work done in January. Looks like they ran 8 tests. I was with the nurse for no more than 15 minutes and my insurance was billed over $1200. I am responsible for over $500 for simple blood work. Nobody informed me that it …

  68. My disabled vet father (79 yo) came here recently at the request of an at-home nurse after discovering he was dehydrated. He’d also been pretty depressed, wasn’t eating right, wasn’t bathing enough. The nurses here were amazing, they gave …

  69. The only reason I’m giving them 3 stars is because of the cleanliness. The front desk associates are the worst part, they are extremely rude. I understand there are new regulations for covid-19 but the way they communicate these regulations …

  70. There is definitely no hate coming from my experience recent visits! Note that I am saying visits….This hospital should NOT receive a dime from my health insurance on my first visit the doctor did absolutely nothing and second visit I …

  71. Let me share with you the wonderful experience I had today being admitted and having a Patient Care Tech like Rosie from the 3rd floor and a nurse like Jacqui! Thank you ladies for taking such excellent care of me while I was there. Rosie …

  72. I had a procedure at this hospital and was appalled by the nurses at in take and follow-up. They were rude and judgemental towards me in my procedure and after I had been told I could remain in recovery for as long as I needed, rushed me …

  73. A 7 1/2 hour wait. I can’t believe it took that long to help a patient that had signs of a stroke. We left and were treated within the hour of us arriving. I’ve had issues with this hospital almost every time I’ve been there. If your ER …

  74. I’ve had good experiences here. Most recently in the emergency room I was attended by Brandon C John. He did an excellent job of caring for me and also referred me to a good medical outfit to help me further. He was nice enough to follow up on me, which I didn’t expect at all. Thanks.

  75. Front desk woman was very condescending and unhelpful. I made an appointment for a nuclear medicine exam over the phone and whoever scheduled my appointment had no idea what they were doing. They didn’t know it was a two day procedure and …

  76. My orthopedic surgeon was amazing and I have nothing but praise for him. As for the rest of my stay I’d say it was less than average. Some of the nurses need retraining on how to work with patients. One nurse in particular in the Intensive …

  77. horrible experience here. My husband got admitted and told them the medications he was allergic to, yet as soon as he was in his room one of the medications was actually handed to him. He was so out of it he almost took it. They said they …

  78. I had outpatient surgery yesterday and received wonder care. My nurse, Cindy, was fantastic and helped me feel more at ease. The chaplain came in to pray with me and was very sweet. I can’t remember the names of her or the anesthesiologist …

  79. Absolute WORST hospital ever! The longest wait times, terrible bedside manor, they do NOT disinfect the waiting room after people are coughing and spitting up, the restrooms are disgusting and the nurses are on their phones laughing and …

  80. This is by far one of the worst hospital that I have ever been too! The ER, doctor on call during the night hours seemed like he had emotional issues, very robotic , disconnected , poor communication,and he looked overwhelmed .The nurses …

  81. My wife was there twice and incompetent doctor see her and send her home when they didn’t do anything all they you are ok. When we get back the second time she was very sick and she ended up for a week just because the doctor didn’t do his …

  82. Terrible hospital, simply terrible. Horrible late night/early morning staff including administrative team. The heavy set nurse right at the front entrance of the ER was very rude and had zero people skills (Aren’t nurses supposed to be …

  83. If I could give zero stars I would. Worse hospital ever. Not understanding how they come up with their evaluations because when my grandma went somewhere else within 24 hours they tell her she needs open heart surgery but you guys couldn’t …

  84. Horrible experience, worst hospital to go to, but I had no choice since I was taken in an ambulance last year in March from my workplace. They are really overpriced and they made me sign documents while I was still unconscious in the …

  85. Complete trash! Come here if you’d like to wait for 4 hours before seeing anyone or getting any treatment/care. Absolute joke of a medical center.

  86. I have spent four days so far in ICU with my daughter. She came into ER with a migraine and thankfully due to some thourough assessment it was discovered she has severe double pneumonia. I live 6 hours from here. My daughter is 26. I …

  87. My husband was seen in the E.R last night! My husband is asthmatic and was seen right away. Dr.Mac was totally amazing and very attentive,patient,funny and caring to all my husbands needs. my husband had 4attacks which lead us to the doctor …

  88. Being my first time dealing with the ER, and being admitted to the Hospital for two days, I was very pleased with the cleanliness, and friendly, staff. Every employee, from the Doctors & Nurses to the Transports, Housekeeping & food service …

  89. If I could give them a zero them I would have ! When I asked after 2 hour’s when is my little girl that is 6 years old going to be seen ! I was told she is already in a room and seen a doctor ! I stated how is that she is right here and has …

  90. I can’t thank Amita Health Adventist Medical enough. I had a severe life threatening emergency and they addressed my issue like a great team should. I haven’t had this emergency in +10 years and the last hospital I went to never gave me …

  91. After a month of not feeling good and three hospital visits, I finally came to Bolingbrook Hospital. I was finally taken seriously and given the proper care and attention I needed to help me understand why I was feeling this way. During my …

  92. The emergency doctor was very good. The billing department is a nightmares. You are on hold for over 20 min. You can call 20 times and each time there’s excuses and promises to take care of the issue then next month you start over. …

  93. I went here for a serious pain that I could not understand why it was happening. Doctor Aaron Frederic attended to my care. I explained my symptoms and that I did have them at this moment. He sent a nurse later on to give me pain meds to …

  94. I was very disappointed with the service in ER. Doctor order several test done but I was informed only one only one test result, it was my X-ray. The rest blood test, cat scan of the head and nuclear medicine test of my lungs they did not …

  95. My husband has been a patient at this hospital several times in the last 2 years and I have nothing but POSITIVE things to say about Amita Bolingbrook Hospital. Considering all the things that have been going on with COVID-19 I feel that …

  96. My mom has been in this hospital for over a week and it has been an absolutely terrible experience. The nurses have left her alone for hours at a time, they don’t come in to assist with the bathroom even though she is not allowed to leave …

  97. Dr Raftree and nurse joe were amazing. Despite feeling frustrated and upset about my health issues they truly made my visit to the ER better. I wish I could have Dr Raftree as my …

  98. I know my review will be unusual, but I’m an unusual woman and who I am reflects on my experiences. I’m blessed. I’ve been through HELL physically, but I don’t take anything out on anybody by being angry & complaining or having a bad …

  99. Worst hospital that exists. No one was helping us. We asked to send xrays to our doctor since we couldn’t wait any longer (after waiting for 2 hours at emergency room with a toddler) and they refused. They deleted xrays because we said we are leaving the hospital without waiting for a doctor that never showed up.

  100. My husband spent 5 days admitted in the COVID unit under the care of Dr. Arnon Rubin & a hospitalist MD. I want to thank the amazing doctors & staff that took such wonderful care of my husband. His first night nurse June was so patient, …

  101. Never again will we go there. Patient care was unacceptable! Absolutely horrible. Nurses were busy talking at station and response time was 40 mins. Room was 80 degrees for 4 hours. Nurses forgot to put on his leg pump, forgot to put on the …

  102. I had a good experience at the Amita health care center in Plainfield. The whole visit was easy, smooth and comfortable. The lady who took the images was very sweet and polite. I believe her name is Candy. Other staff members were very positive as well.

  103. I raised 5 active children with all the emergency room visits and illness that come with. I myself have had 2 major surgeries and a scary emergency room visit. Everyone involved (especially the nurses) was kind, attentive and patient. They were diligent in their care and informative with treatment. A true asset to our community.

  104. Thank you for taking great care of me on my major surgery! Thank you Dr. Jabir, Anesthesiologist, Nurses in operation and the Nurses in my recovery and stay. Nurse Tiara, Thalia, Noemi and Jamie… I felt well cared for with kindness and compassion. Thank you!!! ♥️

  105. I was admitted for an infection I met with three doctors i got three different answers and nobody knew how or where the infection came from. I complained about an ear ache I also advised what part of the ear i was hurting from they decided …

  106. Great hospital, great stuff! Amazing doctors and NURSES! Had my baby boy on 05/13/2019 it was really pleasant experience staying at this hospital. Nurses did care about us, they made everything so we colud feel good and comfortable, even …

  107. My mother died at this hospital. She was admitted a Friday, and passed away on Tuesday. It could have been prevented if nurses and the doctors were assessing her properly. Her health was not taken seriously. The nurse who took care of her …

  108. Took my Mother in for an outpatient surgery. She was scheduled to have the procedure done at 2 pm. We had to be at hospital at noon. We sat in pre-OP until 4:45 pm. They took my mother back and they took me to a waiting room where I sat. I …

  109. Took a lot longer than anticipated but the staff every single one of them were so so nice friendly and courteous. When the head nurse asked if I had any favorites of the workers I just kept saying this one oh wait and this one OH and this …

  110. If I could rate this hospital 0 stars I would. Went there numerous times for my husband, he had a horrible case of covid, extremely high blood pressure, chest pain to where it hurt to breathe. They sent us home every time and told us he …

  111. Nurses have been mostly nice, although will not answer questions directly. Both General doctor and Cardiologist admitted patient under false pretenses and then ignored the patient like they didn’t even exist. Patient has been at the …

  112. I would give zero if I could. Need a Covid test in order to have a procedure on Friday. Could only have the test at the hospital. They couldn’t find my paperwork. For 3 hours they couldn’t find my paperwork. I called the doctors …

  113. Horrible experience. No clean gown or assistance. Pain meds not given. Food not delivered. Fight with staff and patients family in hallway. Very uncaring and unprofessional.

  114. Unacceptable service. We had our father do back surgery here, but front desk couldn’t explain what they were doing or why the surgery to so long. They were expecting a driver to be sitting in a waiting room several hours without warning or …

  115. UPDATE
    I received a call from the Medical Director regarding my experience and that made me feel a lot better than they took my complaint seriously and are looking …

  116. Horrible experience. Nurses are uncaring and inattentive to my Mother. They leave her IV beeping for hours at a time. The never check on her when her chair alarm goes off. It takes hours to get more water and ice. Every time any staff walks …

  117. I give this hospital 0. Worst experience ever . First time their and very unfortunate that their ER social worker did not complete a thourough assessment of my husband today 9/18. Today 9/18 my husband was brought to this hospital for a …

  118. I had to go in for an EKG, chest X ray & blood tests. When I arrived the EKG was done last which was after 3pm. They informed me they didn’t have enough staff to work that shift and that I would have to come back another day. My doctor’s …

  119. VERY efficient ER department. Early with administering all the tests, kept me informed of results the second they came into the system. Got me out quick. Nice staff. Best ER experience ever!

  120. I am leaving the emergency room right now and the experience was extremely negative. My 1 year old nephew bumped his head and his mother and I brought him in. The first nurse examined him and then told us to wait in the waiting room. We …

  121. I was having severe chest pains due to Covid and went in to Advent Bolingbrook Hospital for the first time ever today to make sure it was not Covid pneumonia or Covid related heart issues. …

  122. I would like to share my experience with the front desk at the hospital. There is a very kind, professional older Caucasian lady there checking people in for procedures and blood tests. Well she must have went on vacation because I had a …

  123. I came in this morning after working an extensively long shift with a massive stab wound in my hand. Now, usually I would go to Edward’s or CDH but Amita was right around the corner. I had numerous people come in and look at my wound with …

  124. They will do unnecessary tests and charge you wayyyyy beyond any other place. I took my daughter with a sprained ankle and they took xrays of BOTH feet- when billed we asked why and they said just to “compare”. Compare what? It wasnt a …

  125. Delivered my baby here on 11/30/21 and I want to give a shout out to the nurses and tech! Elsa, laurel, and the younger I believe Filipino girl on nights I unfortunately can’t remember her name all did a great job caring for me! The tech …

  126. I was hospitalized here for 3 days and I can’t say enough about the nursing staff. At least on the 3rd floor. It takes a special kind of person to be a nurse, and this staff made my stay as comfortable as possible. So unbelievably friendly and compassionate.

  127. Added 7-30-22: Different condition but related to first visit. My primary told me to go and even asked which hospital. Chose AdventHealth Bolingbrook over Edward (ugh). Was admitted promptly and evaluated within the hour and given an idea …

  128. I have nothing but great things to say about this hospital. I had surgery here in early February and stayed in the hospital for a few days. The surgical team made me feel very at ease before the procedure. I had a rough recovery after …

  129. Came to the emergency room here for my 4 year old daughter who kept complaining of a really bad headaches and she had 103 degree fever. They weren’t concerned enough to even get her back to triage quickly despite no one being back there. I …

  130. I don’t know how they were rated a two. They’re not only fast but they’re extremely nice and professional. All of them. Today I came here for the second time. I didn’t get a room with a bed this time because they were all full. They asked …

  131. If I could rate this hospital negative numbers I would in a heartbeat. I have never been treated so poorly in my life. My finger was sliced open and bleeding all over and I did not have my purse since my neighbor had to drive me to the ER. …

  132. Long wait in ER unfriendly stuff. I came to get nose swap for my 2 year old they made me wait for 4 hours. Nurse and front stuff is very unfriendly every time I ask them the status they ignore me. Please educate your stuff in the hospital …

  133. This does deserve zero stars. Experience one was when my wife had surgery and they could not find a key to turn on the pain pump! Experience two my sister was dying and they did not know how to show compassion and threw her property away. …

  134. My grandson is two years old and came in the ER unable to see they left, my grandson and daughter in the hallway for over an hour. And even after being seen and told they were concerned and would have him transported to a childrens …

  135. Called, asked for admissions, and they put me on hold for 5 minutes, then picked up and banged the receiver on the desk 3 times and hung up on me. You need customer service training.

  136. Something happened the night I went to ER (12/17) which has stuck out in my mind. When I got there, my phone went dead. I asked the person drawing my blood if anyone at the hospital had iPhone charger. He asked around, and NOONE had it. I …

  137. Came in by ambulance from an urgent care clinic where I had an abnormal ekg. Got to the hospital they ran a few tests, and advised me they don’t know why I’m having chest pains. Long story short I was still having chest pains, and told the …

  138. I have nothing but respect for the workers in this hospital. Sure I had a few bad eggs but 95% of the staff was friendly, kind and caring. To the negative reviewers I say this : It all depends on how you act towards them. This is real life, …

  139. I am a mom of 5 and have the grandparents in my house as well. We have been going to this Hospital since it’s opening & have had nothing but the best treatment, Awesome Doctors and Nurses! At the Walk in greeting desk are the nicest people. …

  140. Recently gave birth to my beautiful baby boy and the nurses at this hospital are absolutely outstanding! Everyone who helped out and made my experience as pain free as they could were amazing. Stacey made me feel as comfortable as I could …

  141. Worst ER ever. Been here 3 times for my wife and they just don’t care. My wife was writhing in pain on 2 visits and they it’s like no one cared. On first visit they were more concerned with covid than her life threatening situation. How …

  142. This has been the 911/emergency hospital for my loved ones for years. Recently my loved one was admitted to their hospice program. As a healthcare professional I was so impressed with the compassion and care provided. Darcie was so amazing …

  143. I delivered my baby girl here and I can’t express enough how wonderful all the staff was. My labor and delivery nurse was Val and she was so amazing! They were understaffed and she still made sure to remember the details of my birth plan …

  144. In an ER for over 2 hours with excruciating pain a possible apendicitis and request for help fall ms on deaf ears!!!! Horrible service and those with most pain and need for help not seem first

  145. sat in the waiting room for 4 hours for the doctor to tell me he can’t do absolutely anything for me. if you hate your job just quit. stop treating people like they don’t matter. this place needs to reevaluate their staff.

  146. I’ve been in the ER several times. The wait has been short, staff is always friendly, professional and efficient. I recommend it highly.

  147. First off the ER didn’t ask if I had any covid symptoms and the fact that I’ve been in the ER for 4 hour with 4 people still ahead of me. No one had told anyone that masks must be worn fully covering face. someone was coughing with mask not …

  148. I’m not going to complain about any service as I did not utilize services here. I only noticed, as I waited for someone, the different reactions of people who pass by. POC were exiting with more questions than when they entered and no …

  149. Don’t come here but less you want to sit in the ER for three plus hours. I was in a bad car accident and came in with neck/spine trauma. I was holding my head up with my own two hands and wasn’t given any attention at all

  150. This hospital is the worst of the worst. Doctors decide on diagnosis without talking to the patient. They leave a patient alone for HOURS in a room with absolutely nothing to do while also not allowing the patient to leave the room. They …

  151. Completely TOOK Me Off All My Required Medications for the 5 days I was I’m there!! No Psychic Megs Giben, No Heart Meds, No Meds Perscribed by MY Dr’s!! Went Out of my Mind!!! NEVER AGAIN, WILL NOT EVEN BRING MY DOGS THERE!!! GOING TO ST. …

  152. This is just my experience getting an mri there today, I’ve never been seen at the hospital. I had an mri at 7am tonight. Wished they had better times when scheduling but oh well. The mri tech who did the scans was the nicest I’ve ever …

  153. My father recently was brought here via ambulance, and passed away in the ER shortly after arriving. They were terrible and insensitive to us loosing him. They were rude to my mom as soon as she arrived. When they let her into the room to …

  154. Waste months of your life waiting for your appt, hanging onto hope for actual help -at least relief- just to have test results read insufficiently over the phone without being given access to the patient portal to see the full picture, to …

  155. Keeping family away from love ones, no communication with the staff. The worst hospital ever! We’re having her transported out of here to be with her Drs. Who actually know what is going on!

  156. Simple on line scheduling, easy instructions. Zero wait time. In and out without long lines, crowded waiting rooms, and my medical needs were met promptly.

  157. Blood work order performed by Bolingbrook staff. Early walkin resulted in a quick turn-a-round and my time waiting was short. Everybody is very kind and helpful.

  158. I DIDNT even get seen. We left due to the short staff and over packed ER. I have a child and there wasn’t a difference for adults and children this hospital is terrible. But a least you have nicer workers now I remember when you open I …

  159. I’ve never had s real complaint or issue that I recall, in the last 15-20 years!
    I admit it’s the only hospital I’ve been to so I’m unable to give a legit 5 star., without having visited other hospitals.

  160. This is the worst hospital I’ve ever been to hands down. The waiting room has no type of social distancing whatsoever. It took them 3 hours for them to check in on my daughter. When we finally got checked in, we didn’t even get a room. They …

  161. My 5 year old daughter still until this day talks about how special everyone made her feel. She always smiles when telling us about that day and how cool it was to have a popsicle for breakfast. Dr. Ninef Zaya is our superhero and the nurses were wonderful. My daughters ear tubes worked like magic. Thank you for all that you do!

  162. The staff at Dr. Tubic’s pain clinic are awesome. Always professional and caring. I come in most of the time in lots of pain. They always ask what they can do to make me feel more comfortable. ice pack, warm pack, warm blanket or whatever. …

  163. Very nice woman checking me in the ER on a Sat night. Everyone treating me from the my nurse to the woman taking me for various tests, and doing the tests took good care of me.

  164. A room was ready for my mother but their room transportation took over 4 hours. The nurse accent was tough to understand and their questionnaire took an hour. Worst experience ever.

  165. Polite, experienced and helpful people. Among those who helped me were Yasmeen, Ana, and Sarah. They were with me as my procedure started and after it was completed. They were caring women who saw to any needs I may have had. Dr. Tubic was extremely kind as well.

  166. Dr McMahon spent time with me to explain my condition & the future necessary tests. His nurse made sure I was able to see him asap. I trust him as my cardiologist.

  167. BEWARE! This hospital practices insurance fraud. Came into the emergency and my family member brought me in but not only did they charge me for my visit they charged my entire family who were not even patients for emergency visits- everyone …

  168. At ER, no nurse to assist with bed pan. I have to assist n dispose of myself. No follow up after initial triage. After 2 hrs doctor shows up n says they are 25 patients deep…reasoning for lack of care. Worse than when I went to Cook County hospital. That says a lot.

  169. The woman who took care of me was wonderful. She did my mammogram a few days before the sex’s and remembered me and made me feel like a friend, very welcoming.

  170. Horrible experience and never recommend this hospital to anyone. We went to this hospital for my child’s birth knowing this is in network and our obgyn goes there. Poor child was admitted to NICU for 14 days and we received a huge bill for …

  171. Registration is incompetent. Lose insurance information every time we come in for any blood tests or other procedures eventhough they are done only weeks apart. Waste almost almost an hour to a simple 2 minute blood test. Suggest going …

  172. Professional, Friendly, Quick, all around a good experience. The staff including the volunteers when you first walk in to the nurses, techs and patient reps very helpful.

  173. Great place; better than most of the PCP/Doctors I’ve been through and will actually run extensive tests if needed. One thing I have to criticize is the waiting room’s COVID looking chairs. Not cool

  174. It was my 5th experience with your hospital. 3 mine, 1 with my sister, and 1 with my mom. Every time I had amazing experiences. Stuff are really nice, answers all my questions and take care of me very nice and professional!

  175. Our family’s experience with this hospital has been very disappointing and concerning. Our family member had a severe stroke and they tried to limit the visitors to 2 with no rotation for other family members to see him. The front desk …

  176. Was sent there from my residential treatment for a psychiatric concern. Most of the staff were willing to help & willing to make me more comfortable except for one nurse who complained the entire time. I heard her at the nurses station …

  177. I was greeted with a smile. Very patient orientated team. I was especially well taken care of by Leticia and Helen. Dr Barkatullah was wonderful. Explained my procedure very well and made me feel very comfortable. I highly recommend Advent Health for all healthcare needs.

  178. Very unprofessional staff in the emergency room at night. Brought my 5 year old special needs child there in pain, waited 5 hours for nothing. Please hire more staff if you are having this many problems.. A 3.1 rating is to good for this hospital. Honestly won’t be surprised if the place got shut down.

  179. I can’t express enough how amazing all the staff in Labor & Delivery were to the birth of my baby boy- nurses Erika, Suzanne, Sue & Dr. Ragland, they all made my birth experience a wonderful one as they were patient, kind, caring, …

  180. The staff was excellent and took great care of me and my needs! Dr. Jo did a great job with my surgery! I am forever grateful for SUSAN,ESME,TAMMY,SUSAN,NORI,AMY ARE AWESOME NURSE AND TAKE PRIDE IN WHAT THEY DO!!! THANKS SO MUCH!! 💜👏🏾 …

  181. Very gentle mammograms
    Joy was very professional and thorough and was very grateful to have her give me my mammogram 2 years in a row. She took into account my health concerns and comfort.
    Thank you!

  182. If you love yourself or your loved one avoid this hospital! Horrible experience 2 separate times. My daughter had a serious stomach condition and the ER Dr on call told it was reflux and she was positive because she experienced the same …

  183. Best experience I have ever had at a hospital. Everyone was so professional friendly and caring. I can’t say enough good things about the service, from prompt food delivery, to physical environment, to loving care from all. Would recommend this hospital highly

  184. I took my daughter and step son here for care, one for pink eye the other for belly pain. Christine and Aggie are some of the best nurses I have met and I am a nurse. They cared for my child and the wait time was super fast, <15 minutes in …

  185. The whole Staff on Dr. Tubic’s team is absolutely amazing. I’ve been getting treatment for my spine issues for a few years now & the team never let’s me down. They listen, make you feel very comfortable & most importantly, are highly …

  186. I arrived in immense pain telling the nurse during check in I was a 10/10 pain level. I shared this with both my nurse once I was brought to my ER room and to the PA who treated me. I didn’t get introduced to an MD during my visit. I was …

  187. My Son was admitted to ER in the morning and until 6 pm no one bothered to check on him. I understand that they are busy but they could at least give him some water to drink. He had to drink the water from the sink. He was not offered …

  188. No long waiting. See doctor less than an hour. Very friendly. They make sure you understand your situation. Whatever it my be. Everyone is always smiling. I feel comfortable being there. I love the staff and my Doctors. Thank you all for helping me feel better.

  189. Without the collective care that I received from the moment I arrived in the E.D., to my critical emergency procedure in the Cath Lab, then those very critical days in the ICU, and then finally the couple days outside the ICU, I would not …

  190. I thoroughly enjoyed my experience at AdventHealth Bolingbrook. Everyone treated me with care, especially Nurse Paige and of course, Dr. Jabir. People in this world can be mean & self-serving at times, but everyone was very accommodating …

  191. Staff are clearly not trauma-informed and have no respect for families. Bathrooms are disgusting. Couches falling apart/shredded in patient room. Only two visitors allowed per DAY total..not two at a time, per day. Does not matter if your …

  192. I ended up taking my mom there yesterday and everyone from the nurses to registration were great and attentive to her situation. They even called today to follow up if she needed help connecting with her primary doctor. It was such a …

  193. I had a very good experience with this hospital. From the ER my last day I was treated with kindness and professionalism. Nurse Jenni is the best. She is very good at her job and made me feel assured that I was getting the best care. The …

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