AFC Urgent Care Norwalk is a walk-in urgent care clinic that will help any patients who come in.
| Thursday | 8AM to 8PM |
| Friday | 8AM to 8PM |
| Saturday | 8AM to 5PM |
| Sunday | 8AM to 5PM |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
607 Main Ave, Norwalk, CT 06851
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Ninguno
Excellent Quality care from the entire staff. Thank you.
This is our go to place for urgent care. The staff is great. They’re thorough, efficient and make you feel well cared for.
Everybody is courteous and respectful. The doctor is easy to talk with. He gave me good advice about what I need to do.
Everything was great, service was exceptional, staff very nice. Only problem I had was that the prescription was sent to the wrong pharmacy even after double checking before I left.
Great experience every time.
I had to wait an hour and a half to be seen, even though my “estimated wait time” was 8-23 minutes. The doctor spent only a few minutes with me. He didn’t seem very knowledgeable about my issue.
Staff and doctors are excellent. Very organized and clean
Incompetent
Amazing service!!!
Horrible service
Expensive
Very friendly and professional
Always professional always on time
Pick up your phone?
Great experience. Efficient and great with teenagers!
Rude not helpful could not help me get a covid test
Very efficiently run practice. Kind people.
Very clean, professional and responsive. Highly recommend.
Don’t care about patient. Didn’t provide any service. Horrible attitude.
Excellent experience all the stuff are very good!!!
Clean, efficient, polite. Dr Patel was great
Great service
Great place. I was pleasantly surprised
Thank you for the wonderful care! Great Doctors and staff.
Come here if you enjoy waiting 3+ hours to be seen
Terrific staff, clean facility … got in and out iin 40 minutes … great !
Awesome service,polite and professional. Got me and my parents in and out!
Great experience. Administrative staff and clinical staff. One word wonderful!
Been there several times for my children and personally. Always a positive, efficient and thorough experience.
Good
Don’t bother with video visits. I waited for 2 hours after my appointment time and they never came.
Stay away, very unprofessional girls working and wasting people time. 3 hours to do drug test. Staff are all jokers
bad experience. They charged me a lot and refused to refund me after my insurance paid them.
Thanks to Luisa for her kindness and attention, you should pay attention to other employees who are not friendly at all
This is a terrific place to get medical help and testing. They are courteous and professional. I recommend highly.
Ken and his staff are excellent. Great Doctors they always go the extra mile.
No one answers the phone. The mailbox is full. The website is doesn’t work and the Covid-19 option is not an option anymore.
Long wait and the doctor who took care of me smells like a pack of cigarettes… Horrible for already sick patience…
Courteous, fast, and professional environment which made for a very good experience. Convenient parking right in front of the building on a day when I needed that.
This office is EXCELLENT. Clean, thorough, caring, professional, and they even made a follow-up call to see how I was feeling.
It’s my 2nd tme there I prefer there then the hospital especially wen it’s not to far frm me…I like Urgent Care!!!And the Dr is great!!!!
I walked in to a clinic and had a very positive experience with the staff and the Doctor .
I highly recommend this care facility .
Great experience fast service
It looks to me that for some reason they are intentionally slow. It took 2:30 hrs for PCR test when there were only a few people in.
I had some skin infection and doctor didn’t even check that she just gave me antibiotic without having any idea and my infection got worse getting wrong medicine I was soo mad end of my week
A really rude staff the lady on front desk is so unprofessional I couldn’t make any question she just give me a form to filling out and kicking me out I know we start having restrictions for the COVID problem but is doesn’t mean u have to be rude I hope so never to comeback to that place poor service 😡 …
Pleasant, accommodating, and very helpful staff. Great choice for urgent care.
When it tells you have a appointment do not listen. Get there as soon as possible.
Showed up as they opened at 8am. Staff was attentive and polite. The wait was very short and I was on my way in no time. They were able to resolve my issue very quickly.
Had a rapid COVID 19 test to travel, they were fast and gentle. Would recommend going there if you needed to get a test!
Wonderful place with caring, professional, and highly skilled physicians. I prefer going here above any doctors office because of the quality of service and helpful staff. Highly recommended!
Outstanding service. The whole staff was very friendly and supportive. Accommodated my urgent request for physicals within a very short period of time. Many thanks !
Stay away! Horrible Experience! Sat there for an hour and half with Strep Throat and never saw a Doctor! Wasted $50 and my time! I would never go there again and will tell all my friends and family to avoid this place!!
Very clean facility with professional staff. Able to get xrays and have them read without going to emergency room. Big time saver. Would highly recommend.
Good place. Helped a lot.
Do not come here if you really need urgent care, you will wait over an hour and a half.
Perfect…from ease of last minute appt. to Scott the nurse to Dr. Carlotti. Professional, clean and efficient. Have recommended to family who live here in Norwalk.
From the moment I arrived at Urgent Care the receptionist were friendly and caring. The doctor took care of me and I left feeling like my concern was taken care of.
Clean facility but Dr. Wasserman was unprofessional and unkempt. The office manager Angela fixed the issues but anyone should know that you should receive discharge paperwork.
Courteous and efficient nurse and doctor
I had a great experience here at this urgent care center. They were very professional and were very quick and efficient. Would definitely recommend coming here!
Efficient and knowledgeable medical staff! Very nice people operating in an organized environment. COVID-19 testing quick and efficient! Class operation!
Literally in and out in 20 minutes with an ear infection. Amazing crew very nice from start to finish. I’m not from around here but I checked the reviews and they had nothing but good. Highly recommend!
Front staff rude n insane wait times for no reason . They need to fire the whole staff to be honest . Especially the guy at the front desk . He is so disrespectful to everyone .
This place is awful. Extremely rude female Dr. Was totally unresponsive and would not listen to my daughters symptoms or an explanation that she has crohn’s disease. Prescribed totally inappropriate medication for someone with crohn’s…..Very dangerous …….
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AFC Urgent Care was great – they got me an appointment right away, were really helpful in explaining everything I needed to know, and super nice in person.
Excellent care always , staff is very helpful and welcoming . Dr.Wasserman is very profesional and knowledgeable.
It’s nice to be treated well since you are the patient in need of help.
Fast booking, easy to do everything. The medical staff made sure we were seen quickly and it’s so reassuring to know quality care is so close by.
Very clean, don’t have to wait long at all. And the doctor actually care about what was wrong with me and diagnose me with the right thing not like other places. Very happy with them!
I had a very good experience here. The wait was short , the nurses are very charming , and the APRN was very thorough and spent the time to hear and answer all my concerns.
The worst place . Don’t go there . I paid 125 $ for nothing . They give me adres to different doctor For 125$ . Ridiculous place and the worst staff . I called and asked if they do this kind of procedure .and they don’t do it . So they …
Ultra clean facility; warm, welcoming, caring professional staff. Excellent doctor. Was seen promptly. Would definitely come back, and recommend to friends.
Excellent staff, very calming atmosphere. Fast and prompt service and they didn’t require you to fill out any 100 page forms. Would recommend to anyone looking for walk-in care in Norwalk area
Very professional, caring snd responsive care.
I was seen promptly and they diagnosed my problem quickly and prescribed needed medication and transmitted that to the pharmacy quickly – well done all around
They then followed up with a call a week later to make certain all was better
Took my friend there for help. The doc spent max 2 min talking to us. Did not focus on any problems my friend had. Prescribed the same medicine he told her he already took and it did not help. Did not say a word what is wrong with my friend. Charged $125. Would never go back! Terrible, unfriendly place!
Worst experience ever. I came in suffering from sever lower back pain. It was to the point where my back spasms occurred every time I moved, or walked. Dr Wasserman did not examin me, he only asked me where the pain was and touched that …
What a great experience ! Highly professional, knowledgeable and attentive staff providing top quality medical care here. How lucky and comforting to find such a high quality facility ready to help me on short notice. Thank you !
Couldn’t have been happier with the facility….particularly, Dr. Mark Wasserman. He was knowledgable, kind and understanding. I would definitely use afc again and would consider using Dr. Wasserman as my primary care if that were …
I was checked in by your professional staff.
The Dr.prescribed a 3 day z-pak and recommended a cough medicine.
Your follow up call one week later is very comforting. I have highly …
If sloths could write reviews they would complain about how slow everyone that works at this place is. The quality of the services is subpar. Save yourself the time and frustration and make an effort to go somewhere else.
Called many times to get a strep test. Got hung up the first time ( I heard you breathing) and 4 other times went to vm, mailbox full. Glad it was not an URGENT case. …
I went to urgent care for medical assistance. I was greeted with smiles quickly, set and filled out a form, and almost immediately was saying. The doctor prescribed what I needed and I want . It was a fabulous experience!
Do not visit this center if you have a child with a disability or special needs or of if you are a person with a disability or special needs. My 11-year-old son, who has autism and is non-verbal and that has health issues that are …
Bring my son very sick vomiting all day, we got there 7:40pm and they refuse to take my son becouse is too late, they dont have time, they will close at 8pm.
They send us to the emergency room .
I’d give them 10 stars if I could. Dr Wasserman is excellent and the staff friendly and helpful. My husband came down with a nasty case of pneumonia, was seen immediately, and then went back for a DOT physical, both times he was in and out, no waiting. Top notch all around!
They should rename this place AFC Casual Care. Got in at 8AM opening with my wife as the only people here for a Covid test, and we are still waiting over an hour later…
My son developed “swimmer’s ear” while we were in Westport, CT for the month. The solid reviews led us to Doctors Express in Norwalk, and we were not disappointed. The cleanliness of the facilities and speedy paperwork process were major …
Doctors Express Norwalk is a wonderful facility. The staff is professional, kind and very helpful. The facility is very clean, and we did not have to wait to be treated. I would recommend anyone to go to Doctors Express Norwalk, because you …
Went there yesterday to get checked for strep and the flu. Came back negative so the dr said ok well feel better. Never checked my throat, my ears, listened to me breathe, nothing. Worst experience ever! So disappointing especially that I’m …
My first time there was today and it was a great experience. Relatively quick, only one short form to fill out, and everyone as super nice. I just went with a question for something really simple, but it’s great to know that they are available should I have the need. (and these days I choose my doctors very carefully) Thanks!!
Not Recommended at ALL
My daughter was bitten by a dog on her little finger at the joint she goes here …
If there were a way to enter no stars, I would.
Lady “doctor” says “I’ve never done a swab for a strep throat,” and insisted the girl who takes your pressure do it. …
The Nurse Luisa Aquino was extremely helpful and very nice! She helped me get the immunizations I needed for college in time. Would high recommend this location 🙂
It took me the whole day to get Dot exam 😭 …
Terrible experience. The lady at the front desk was VERY rude for no reason and completely ruined my time with her attitude. Also there was a 2.5 hour wait. Absolutely ridiculous. Never go here. Go to the other one on Main Ave.
Excellent experience. Dr. Kennedy was thorough and kind in diagnosing my sinus infection. He prescribe a medicine I have not used in the past that is working splendidly. There was no wait time on a Saturday morning. Wonderful staff and clean environment.
I have always received excellent care here. However the wait times are terrible. If they tell you 1 hour expect to wait at least 2.
Filled out the new patient form online before arrival and was brought in very quickly. The staff was friendly, Dr. Wasserman is wonderful. The bottle of water while I waited for the results of my tests was a nice touch. I have nothing but great things to say about my experience. Thank you!
I was able to see a physician rather easily at the AFC Urgent Care in Norwalk and the care and compassion was outstanding. I had abdominal pain and it was quickly evaluated to be the appendix area and I was advised to go the ER at Norwalk …
What a nut house! Chaos. Back up of patients. Spoke to the “manager.” She said she was new. She was essentially useless. She said I’d see a doctor as soon as possible. I Waited close to three hours in my car. I finally gave up and went to the ER. Never again!
Great place. Very friendly people.
I came to this clinic today with my daughter because the doctor who has seen her before on the same day wasn’t able to remove the tick from her shoulder- I was …
Very pleasant place, super fast, was out of there in 30 minutes. Staff is friendly nurses very professional and DR Wasserman was amazing, he listened to my doubts and the possible options for medication for me and suggested me the right ones versus my conventional medicine that I would of prefer. Great experience overall.
Great experience at AFC urgent care for COVID test. Before getting test I had a meaningful telemed visit with doctor to discuss my symptoms and about COVID testing in general. Was able to get a specific appointment to time for a COVID …
I went into afc urgent care feeling sick. I was resistant to go to an urgent care as I trust my primary care doctor, but didn’t have an option due to scheduling. Everyone was great except the doctor, Louise. First she smelled like …
The best clinic in the area. I ve been to several over the years and Doctors Express tops them all. It is very clean, convenient and the staff and service were friendly and attentive. They provided informative reading information for home use and offered any follow-up help. My family and I will definitely be using them again.
I left another facility in the area that didn’t warn me before filling out the paper work that there were four others ahead of me and only one physician. AFC took me within 15 minutes and I felt a lot better after. Great place to get care. Clean and organized, easy in and out.
I felt I broke my finger and I did cut my hand rather deep falling at a ski resort in the Catskills. .y husband said we should go back to Norwalk and get treatment for me where i live. I was in and out in 1.5 hours — a bit long but they …
was there today for a tick bite and I called ahead to make sure the Nurse Practitioner Louise Varca was working. She really listens and has a great bedside manner. I was brought to a room within 5 minutes of my arrival and everyone from the …
By far the best Walk in clinic in the area. Luisa the clinical lead is a pro and very helpful. She made our 12 years olds experience very pleasant. Big thanks to Luisa and the staff.
Was taken back within 10 minutes of signing in. Met with a practitioner about an ear ache. He was very nice, very efficient, and sent in a prescription for antibiotics before I even left AFC. Very pleased with the services and the staff, definitely will be returning in the future.
Facility should tell patients when an MD is NOT available. No physician was available the day I visited. …
AFC walk-in has a very friendly and knowledgeable staff. I was greeted promptly and saw the Dr within only a few minutes after arriving. I highly recommend anyone in need of urgent care – probably the best experience I’ve had at any walk-in center
Called to see if I could get a rapid test. Was told I didn’t need an appointment. Asked if they were very busy, and was told no. Arrived 8 minutes later, and was told they stopped testing for the day. Explained they I had literally just called and was met with blank faces.
Wish I had read the reviews. I confirm that this was a medical facility to avoid. Wait times are horrendous. I waited 2 hours in the lobby just to see anyone. No one has any urgency here. Avoid.
We were visiting from out of town when my son ran a high fever and complained of a sore throat. We decided to try Doctors Express and it was a great experience. Doctor Wasserman couldn’t have been nicer. He was great with my son, very …
I had a great experience at the AFC facility, there was solid service from the time I entered the facility and the staff was professional every step of the way. I like the convenience of this location, but most importantly, the professional …
From start to finish AFC Urgent Care was a great experience. Needed a Covid test for all my family members… on short notice AFC got us appointments, were courteous and professional, and we were in and out in 20 mins without leaving the …
Covid testing was easy and fast. We set up a telemedicine call first and then got tested in the parking lot the next day. Results came back in 30 min. Staff was friendly and helpful. Highly recommend AFC Urgent Care.
Very impressed. I wasted my time from the other clinic I went to before and I was running out of time for going to work. Luckily, they had a fast call out and caring service. My veins were deep and it was hard to draw in a cold weather but …
They provided a great telehealth solution for me and my daughter. They were efficient, professional and most importantly intelligent, when it came to providing care and advice to us. I hope there’s no need, but I’ll definitely use them again as my first call at the time.
I was here TWO years ago. All of fives minutes to see the little short doctor. HE did not physically examine me, didn’t attempt to take any cultures or test, instead asked me to explain my symptoms, and based on that, sent medication the …
I was taken back fairly quickly. The whole visit in general was quick. The doctor was knowledgeable and friendly as well as the rest of the staff. What really impressed me is that they called me a few days after being seen to follow up and make sure I was feeling better. I’ll come here again.
Incredibly slow and inefficient. Long way times even when you arrive at opening hours. 2-3 hour wait times or longer. Should be called the “Not So Urgent” Care. Doctors and staff drag out the visitation process to bill your insurance for office visits. Try somewhere else.
I was exposed to COVID at work and needed a test. I was able to schedule and have a telemedicine visit right away and the doctor determined which test was best for me. I got an appointment the next day, pulled right into the designated …
This was my first time going to this walk-in clinic in Norwalk. I had a horrible cough that kept me up all night. The doctor was rude and rushed in and out. He asked if I had any allergies to any medications and then called me in a cough …
I visited on Sunday and the staff was amazing. They were very patient with me as I was in pain. They were caring and made me feel very comfortable. The dr know what he was talking about and their x-ray girl who was on at the time was …
Dr. Wasserman does great suture work, and he is charming and pleasant to speak to. Thank you very much for taking care of my thumb, Dr. Wasserman, and please enjoy the holidays! …
I went during my lunch. And it went quickly. Was clean, quite, and I was seen quickly. I used Zocdoc to book an appointment there, if people don’t want to call in and book an appointment. …
Doctors Express in Norwalk gave me very competent, fast service when I brought my two boys in on a Sunday for sore throats. The doctor was knowledgeable, the staff was friendly and helpful, and my boys were given Rapid Strep tests which …
Doctors Express Norwalk was great. My son was home from college and needed to be seen immediately. The staff was friendly, and Dr Wasserman couldn’t have been more attentive and helpful. My son got evaluated quickly, and we received a …
Quick review on this great clinic. I came in yesterday with Pink eye.
I had a big meeting today at 1:00 and my eye was a mess yesterday. The Dr. saw me right away prescribed some eyedrops and my eye cleared up overnight.I was able …
Drove my wife there last week after she had fallen and hurt her wrist. Very well run process, from the woman at the front desk to the x-ray technician who told us the results were all professional to Angela who keeps things organized are top notch.
Brought my wife to Doctors Express in Norwalk with flu like symptoms. Check in process was quick and efficient. Even though the waiting room was a fairly crowded, we only waited about 15 minutes until the nurse brought us back for medical …
Had a fantastic experience at AFC and found the whole process to be very easy! I was able to set up a telemedicine appointment for the next day and spoke to a wonderful provider about COVID testing. I scheduled my test for the next day and had my results within 30 min.
Do NOT come here for COVID testing. They advertise no appointment needed… just walk in. That’s what I was told over the phone. …
Great experience! Easy to park, greeted by professional staff, not a long wait before seeing the doctor. The entire environment was clean. The doctor was very nice and receptive, which can be an unusual quality for some doctors these days. …
This place ruined my entire Saturday. I came to get a simple Covid test and have been waiting for over 3 hours and have been given no idea of when they’ll be able to take me!!! Absolutely no respect for people’s time!!! They also treat the …
After going to other urgent care facilities,, we chose this one
because of the efficiency ,cleanliness, and general professionalism of staff. My only annoyance was 6/29/20 waiting over 45 minutes after calling in my arrival …
Insane wait times for simple rapid covid test or anything really! Wasted hours, even though I arrived before they open. The staff at the front are unprofessional and lack empathy. 3+ hours waiting in vain and if you leave you lose your spot …
We had a flawless experience at this clinic! I brought in an out-of-town guest who became ill over the weekend. The staff was very friendly and helpful, and my friend received outstanding care from the doctor. I would highly recommend this urgent care center and will definitely use them again in the future.
I cannot say enough about how great this place is. It is extremely well run, very fast but the most important thing is the expertise and quality of the medical care. …
Like the convince, good hours, clean. I like Dr Wasserman he does a good job for a walk in clinic. My only complaint is the front desk staff, they could have some personality or just smile. I have been there a half a dozen times always the same. But all the doctors and nurses are great.
Really has gone downhill. Technology is not used properly. I was told a 3 hour wait and then they called me back 20 minutes later. When I came back they made me stand around for one more hour. They are busy so they can afford to be rude. Waiting area is never cleaned or sanitized.
Easy walk in process, seen quickly. Staff was friendly, knowledgeable, and caring.
Dismal. They have not found a way to effectively deal with patients time. No waiting area. You have to sit on the concrete outside to fill out your forms. Why not just put the chairs out there? They give you ZERO clue how long the wait …
Really poor experience. Waiting for nearly 2 hours to get a rapid Covid test. The website asked to book an appointment but there is no such thing. Receptionist said there is no appointment. Now it’s nearly 2 hours and still waiting.
My first time visiting AFC was Sunday afternoon. I thought it would be busy with a long wait but I was pleasantly surprised. The staff was great, they were very patient with me as I am afraid of needles. They were caring and made me feel …
This is the best urgent care I have been to. Wait depends on how busy they are but I have always gotten great care here and never waited too too long. Plus they have an x ray machine and they are just very helpful I’m general. Love this …
I came in with a huge knife cut from work to my index finger
They brought me right in
Despite the fact that I had it wrapped tight and told them I am fine and can …
I didn’t leave a review originally because I don’t like to shame people but this is ridiculous! I went in for low abdominal pain I thought were kidney stones. Rather than tell me they couldn’t help, they scheduled an appointment with me …
First, we were waiting outside in the freezing cold (hilariously the first person in line didn’t try opening the door, but not hilariously the front desk staff didn’t notice us or usher us in). When we got inside, we all hurriedly filled …
Not a review writer but this is unfortunately the second terrible experience I have had at an AFC Center. All I needed was a flu shot and had to come back to the clinic three days in a row due to the 4+ hour wait times each day. This …
One star is generous. Horrible, horrible service and care. Called ahead to see if my daughter needed an appointment and they said no appointment necessary, it is not crowded. Arrived 12 minutes later with people waiting on the sidewalk …
The process was quick , the waiting time was short. Dr. M.Wasserman was great! He removed easily a tick from my daughter’s leg. He explained all our concerns for the ticks and Lyme disease. This is the quickest we have ever been out from an urgent care! Great experience!
Great place I had to wait a while but got treated well
One hour in and still waiting for my appointment (so not a walk-in) to take a COVID test for travel. Oh, copay for said test – $50, out of pocket would be 285, for something one can buy for $5 at CVS. Save your time and money and go literally anywhere else.
Left my husband waiting for over an hour while 5 people after we arrived went in for their appointments. There answering don’t know when they arrived” is that not your job? Immediate medical is based on first come first serve I mean really …
Arrived at 7:40 pm and was refused medical treatment. We just needed a concussion screening. Terrible.
Quick, clean and professional. I’ll go back next time I need a Walk-In care provider.
Please don’t waste your time ,i waited 2 hrs to be seen ,eventho i had an appointment.People that came after me were called in before me..I asked 3 times while i was waiting to reschedule,the front desk lady keep saying they will call you in just a minute,which wasn’t true..i wish i couls give 0 star..
Your website indicates you are open until 8 0n weekdays but you are actually closed at 5PM! Took a ride for nothing. Thanks
Monday …
This is the single worst experience I have ever had at an urgent care. My husband and I arrived at 8 am to get a Covid test, and there was only one person in front of us. After filling out the paper work, we waited in the waiting area for 2 …
Staff was rude and inefficient. Doctor and nurses in the back were nice. But the receptionists were extremely unhelpful. I don’t understand why there are different wait times for covid related patients and regular patients, it doesn’t take …
My visit went smoothly and service was prompt. The NP Sherilyn was communicative and thorough.
Terrible customer service. They double charged my credit card on 5/25 for a bill I have already paid. I’ve called the office about 20 times over the past 2 days and it just keeps ringing and I get a message that their mailbox is full. …
Kind of a long wait because there was only one doctor working. However the office was clean and the staff was friendly.
Refused to see my 3 year old who had pink eye & a fever. We arrived at 4:35 on a Saturday (closes at 5pm). I was told they were “at capacity” and weren’t taking anymore patients. I mentioned their business hours stated they did not close …
When your hours are posted as 8-8 and a sick person is sitting in your waiting room at 7:40, YOU SHOULD NOT REFUSE TO SEE THEM. Shameful. The doctor had seen too many patients already, is what I was told. They told me to go to the ER. …
AFC Urgent Care is one of the most disorganized and frustrating enterprises I have ever experienced. My boyfriend and I went to get antibiotics for an infection he had that was causing serious pain. The wait was three hours, so due to Covid …
Everyone was very helpful and professional. Even though the wait was over 2 hours the entire team made my experience great. Thank you!
Nurses and doctors were super helpful and extremely kind. Felt comfortable and that my needs were heard
It’s a disaster – which is evident from the several poor reviews. Took an appointment for 12:45 and two hours in – still not seen by the doctor. Totally disorganized. Never coming back
Experience was not great.. they made us wait too long even after getting an appointment. Went in for a sore throat.. but got an X-ray .. and no medication / solution for my issue.
The doctor was professional and nice, but I can’t say the same for the receptionist. I haven’t seen this level of unprofessionalism in a while. Very rude.
Service was great. Doc really listened. Got me medication that I needed and I was out in good time.
Receptionist was friendly and efficient, I was called back only 5 minutes later than my appointment time, got quick and competent attention from the nurse, doc was knowledgeable and friendly, script was sent within minutes.
Had a very difficult time with this place. They told me my insurance was inactive when it wasn’t so I had to pay out of pocket. Then they called my prescription into the wrong place. I had to call them 3 times to get my prescription and finally on the last called she realized it was at a place that I didn’t even request.
Once you actually make in the exam room to see the doctor they are 5 star . unfortunately even with an “appointment ” I waited almost 3 hours to be seen.
Speedy service for my illness, but extremely frustrating with billing. My Cigna EoB clearly stated I owed a certain amount but AFC billed me almost twice as much. Three calls to their billing department resulted in them just reissuing the …
Hi have never experienced such horrific medical care and unprofessionalism in all my life. As a resident of neighboring Wilton, this location is an absolute disgrace to the medical community. The staff is incredibly unprofessional and rude. …
I hate coming here. Service is slow. The people at the front desk are not friendly. If you make an “appointment” don’t expect to be seen on time. Waiting an hour plus is the norm. Unfortunately, this is the only urgent care in Norwalk that my insurance covers.
I was treated with respect and kindness throughout my entire visit at this walk-in facility… My concerns were addressed and I received appropriate medication for my secondary infection from the flu.. a special shout out to Ben the PA who rendered truly exceptional care..
I called my insurance to ensure my insurance was accepted and active which it was. I get to this location 2 different time and the receptionist there speak to you as if you are the hugest bother in the world. During one of my visit the …
This place is a disgrace to medical practices in Connecticut. I scheduled a very basic appointment for 12:30 pm. I was called earlier in the day by the facility and told that they didn’t want to treat people past 12:30 and that they will …
The doctor and staff are great. Dr. Wasserman is very experienced . Every time his prescribed medicine has worked for my wife. Highly recommend him. The only inconvenience is the wait time at the clinic. We have experienced 2-3 hours of waiting time.
The doctors, nurses, and physicians in this facility have always been very good and kind. Today I went with my son having a severe asthma episode, because is not the first time I know the protocol, which is a child with severe oxygen …
We were treated promptly and professionally upon check-in even though we were walk-ins. We waited less time than originally estimated. The nurse and PA were polite and attentive. I was sceptical going to a walk-in clinic but they changed my mind for the better. I highly recommend them.
I made an “appointment”, and was clearly told that it was not set in stone but reflected the earliest time I should arrive, but I still had to wait for over an hour. So, 4 stars for that. In fairness, they were up front about potential …
I was able to make an appointment that morning. When I got there for my appointment time it took probably an extra 30 minutes. The staff was friendly, I thought that the $50 copay seemed kind of high but I forgot to check what my insurance …