Horrible customer service. And they will refuse to release your results to you, despite being legally obligated to do so (CLIA 1988). Avoid if possible.
Very friendly with customers, got checked in, gave me a cup of water and was seen in less than 5 minutes and was out in about 10 minutes all together. Very pleased with their services!
This place is horrible!!!! My daughter got labs done here at the beginning of the year. She is covered with 2 insurance policies between myself and her father and they can’t run it correctly. Incompetent and just downright stupid people work here!! I hope they don’t make another dime!
Poor service, the worst place to go to. Always get stuff wrong and they always up pass you literally like they don’t even care, they treat you like your stupid and they will tell you that they don’t have you in there system to get blood …
Lady at front desk. Super rude!! And they dont have more than 1 person taking blood!?.. there are plenty of rooms open just nobody to do the job!?..waiting more than 30mins to take blood. Smh.
If you have a small child that needs blood draw, Raye is the BEST!!! She has the perfect touch, and hits the vein EVERYTIME. She does not fish, and has a way to help keep the child calm.
Terrible attitudes, took forever. Lost confidence in them when they called for 2 people to hold a child down! Charged me to mail my kit, when my dr. sent me to this place and said insurance would be file.
I was in and out in about 30 mins. The gal who did my blood draw actually got it on the first try. This Never Happens. Wow!!! Quick, friendly and easy!
I had to wait for 50 minutes just to get a urine drug screen. I ended up having to leave without getting it because the certified person thought it appropriate to take their lunch while I was waiting to be screened. The lady at the front desk was kind and understanding and even seemed just as frustrated as I was.
I took my COVID-19 test on Wednesday. It’s now Monday and I still don’t have test results back because they shipped them out to another lab to get tested. Avoid this lab, other labs give you results in a matter of a day or 2.
The worst! I’m a nurse and the lab tech or whatever they are couldn’t do their job. 1) They lost the electronic order for my lab work from my endocrinologist. His nurse was kind enough to bother him for another order due to AMS’s …
If I could I would give ZERO stars. I keep receiving a bill for over $500 from labs that were drawn in August 2019. I have spoken with several people who advised I have a ZERO balance yet they keep sending me a bill. At this point they are …
The staff there act like you’re an inconvenience to them. They do not return phone calls when they know you’re fasting for a test. They can’t even find someone’s name on the computer even when the doctor has called in. They’re incompetent, …
Billing department is a mess. These people had my information and didn’t send it to my insurance. Only found out when they tried to send me my “pay now or be sent to collections” bill in the mail. I had not gotten any other notices from …
Went to get a covid test and they have everyone get out and join together while touching the same stuff. They won’t give you an update on test and it’s definitely not rapid for any of you first responders. Costumer service is by far the …
This place is a joke. They never asked for my insurance and when I asked them to check my insurance to make sure it would cover my labs, they said they would call. I waited 10 minutes, was called back in and they still had not checked. …
Terrible service. The nurses were nice but the lady at the front desk needs an attitude adjustment. She rolled her eyes at me and acted like I was a complete inconvenience to her. My midwife had told me to ask about a certain discount and …
Visited the 1515 S Clifton Ave location. Yelling your name, DOB, test type, and testing reason across a room full of people isn’t HIPAA compliant. Then, after loudly calling my dr for clarification of orders, the tech released additional …
Unfortunately, it seems that many have had a bad experience here but I cannot say the same. It may not be the nicest facility but it certainly is not the worst. I had blood drawn here for pre employment and the woman who drew my blood was …
Received a bill 90+ days after lab work for an annual test that every single insurance policy will cover. When I called to ask why I was receiving the bill, they stated they didn’t have my insurance information. Wouldn’t common sense (not …
Excellent draw station, I’ve only been here a couple times for Lab but they are quick and efficient (I understand sometimes there are busy times of the day).
They do the best they can to help and keep up with the busy flow of patients. …
Came to this AMS to get blood work done. I don’t currently have insurance and this place is saving me over 100 in expenses. The lady at the front desk was pleasant and helpful. There was no wait time on a Friday afternoon. The health …
I took my daughter here for a blood draw. That part was quick and everyone was friendly enough, however they never sent the results to the doctor. We called to see what was happening and they said they did not have the doctors name. (I have …
Great service!
Horrible attitudes!
Helping
Very poorly managed
Rude customer service, impolite, staff acted as though helping was an inconvenience.
Lost my blood draw order multiple times. Can’t seem to figure anything out.
Wait time is unreal. Very short staffed.
Unorganized .. Definitely could use a cleaning .
Took drug screening for my doctor. Called the lab to ask for my results and they wouldn’t give them to me?
definitely have ptsd from this terrible place. mental illness aside, they take forever to do anything.
They opened late, took 30 mins to check in 3 people. This is where lab technicians come when there are no other choices in life.
Very slow service today.
In and out quick and the phlebotomist was so good I did not feel the poke or the 6 samples of blood they took.
I have never had an issue with getting my blood drawn. Fast service
Excellent. I àm a transplant recipient and have had many different people draw blood and none better than here.competent and friendly
Horrible customer service. And they will refuse to release your results to you, despite being legally obligated to do so (CLIA 1988). Avoid if possible.
Very friendly with customers, got checked in, gave me a cup of water and was seen in less than 5 minutes and was out in about 10 minutes all together. Very pleased with their services!
Slow service. Staff playing or texting on phone. No bueno
This place is horrible!!!! My daughter got labs done here at the beginning of the year. She is covered with 2 insurance policies between myself and her father and they can’t run it correctly. Incompetent and just downright stupid people work here!! I hope they don’t make another dime!
Poor service, the worst place to go to. Always get stuff wrong and they always up pass you literally like they don’t even care, they treat you like your stupid and they will tell you that they don’t have you in there system to get blood …
Lady at front desk. Super rude!! And they dont have more than 1 person taking blood!?.. there are plenty of rooms open just nobody to do the job!?..waiting more than 30mins to take blood. Smh.
If you have a small child that needs blood draw, Raye is the BEST!!! She has the perfect touch, and hits the vein EVERYTIME. She does not fish, and has a way to help keep the child calm.
Terrible attitudes, took forever. Lost confidence in them when they called for 2 people to hold a child down! Charged me to mail my kit, when my dr. sent me to this place and said insurance would be file.
I was in and out in about 30 mins. The gal who did my blood draw actually got it on the first try. This Never Happens. Wow!!! Quick, friendly and easy!
I had to wait for 50 minutes just to get a urine drug screen. I ended up having to leave without getting it because the certified person thought it appropriate to take their lunch while I was waiting to be screened. The lady at the front desk was kind and understanding and even seemed just as frustrated as I was.
I took my COVID-19 test on Wednesday. It’s now Monday and I still don’t have test results back because they shipped them out to another lab to get tested. Avoid this lab, other labs give you results in a matter of a day or 2.
The worst! I’m a nurse and the lab tech or whatever they are couldn’t do their job. 1) They lost the electronic order for my lab work from my endocrinologist. His nurse was kind enough to bother him for another order due to AMS’s …
If I could I would give ZERO stars. I keep receiving a bill for over $500 from labs that were drawn in August 2019. I have spoken with several people who advised I have a ZERO balance yet they keep sending me a bill. At this point they are …
The staff there act like you’re an inconvenience to them. They do not return phone calls when they know you’re fasting for a test. They can’t even find someone’s name on the computer even when the doctor has called in. They’re incompetent, …
Billing department is a mess. These people had my information and didn’t send it to my insurance. Only found out when they tried to send me my “pay now or be sent to collections” bill in the mail. I had not gotten any other notices from …
Went to get a covid test and they have everyone get out and join together while touching the same stuff. They won’t give you an update on test and it’s definitely not rapid for any of you first responders. Costumer service is by far the …
This place is a joke. They never asked for my insurance and when I asked them to check my insurance to make sure it would cover my labs, they said they would call. I waited 10 minutes, was called back in and they still had not checked. …
Terrible service. The nurses were nice but the lady at the front desk needs an attitude adjustment. She rolled her eyes at me and acted like I was a complete inconvenience to her. My midwife had told me to ask about a certain discount and …
Visited the 1515 S Clifton Ave location. Yelling your name, DOB, test type, and testing reason across a room full of people isn’t HIPAA compliant. Then, after loudly calling my dr for clarification of orders, the tech released additional …
Unfortunately, it seems that many have had a bad experience here but I cannot say the same. It may not be the nicest facility but it certainly is not the worst. I had blood drawn here for pre employment and the woman who drew my blood was …
Received a bill 90+ days after lab work for an annual test that every single insurance policy will cover. When I called to ask why I was receiving the bill, they stated they didn’t have my insurance information. Wouldn’t common sense (not …
Excellent draw station, I’ve only been here a couple times for Lab but they are quick and efficient (I understand sometimes there are busy times of the day).
They do the best they can to help and keep up with the busy flow of patients. …
Came to this AMS to get blood work done. I don’t currently have insurance and this place is saving me over 100 in expenses. The lady at the front desk was pleasant and helpful. There was no wait time on a Friday afternoon. The health …
I took my daughter here for a blood draw. That part was quick and everyone was friendly enough, however they never sent the results to the doctor. We called to see what was happening and they said they did not have the doctors name. (I have …