Aiken Regional Medical Centers, located in Aiken, South Carolina, opened its doors in 1917 as the Aiken Hospital and Relief Society. Today, the … See more
My experience at Aiken Regional was great. Everyone was friendly and professional. My only problem was when I was doing my pre-registration the girls doing my EKG placed the wires in the wrong place which made it look like I had a heart …
Need some bladder care on an urgent basis and my local Aiken doctor suggested I go to Aiken Regional. Care was excellent, and Dr Millhouse provided the proper remedy. Saw my urologist this morning and am on the path to recovery. Only …
Only got 5 stars bc I loved the ones in flex unit. Nikki my nurse was phenomenal. She makes you feel comfortable & safe. Even the 2 guards & one in training. Very cool people. Then Jamie came in to talk to me & made me feel okay enough to …
I went in for an ingrown toenail and my toe was inflamed and red and i was in EXCRUTIATING PAIN and the Dr. walked in the room for approximately a Few to No More than 5 minutes. AT THE MOST, and said Theres NOTHING we can do. , i left …
Had a colonoscopy there. Everyone was very friendly and prompt. My nurse poked me several times in each arm and could not start my IV but did call for help. His words during the poking did not give me a very good impression of his …
I came into the emergency room with chest pain, shortness of breath and high blood pressure. I understand that the emergency room was busy at that moment but being left in one of your triage rooms not being hook up to a heart monitor and …
This hospital is better than I thought it was. Staff are very compassionate. This is a new review. Beth, My pre-op nurse was fantastic!!! The Doc who put me under, came to see me before the operation and explained everything and his …
There is no sense of urgency at this ER..my daughter went in after being sent over by her dr for an abscess in her throat from strep throat complications..it was so closed up she could not breath through her mouth, she is a type 1 diabetic …
Came to Emergency on Saturday, late afternoon, with a rather severe cut on right hand. Was seen almost immediately, taken care of my some lovely ladies at the front desk, when I was taken to treatment room, when I was given tetnis shot, …
Recently gave birth to my 3rd child. This was by far the best experience I’ve ever had. I was nervous about being at a new hospital. My husband and I both couldn’t believe how wonderful everything was. We couldn’t thank everyone enough for all they had done!
As a newly retired nurse I was really impressed with all the nurses, and the anesthetists at Aiken Regional. They were thoughtful,caring, and followed good Covid protocol. I wanted a special shout out to RN Ruthie N. She really loves her job and it shows.
I visited the ER and it started out okay. There were three people in front of me. After approximately two and a half hours I got registered. After approximately one and a half hour more I was called back for EKG, blood work and an IV. While …
My wife has been waiting for 4 hours and still hasn’t been seem.Her doctor sent her here because she was having an allergic reaction to a medication that was prescribed. Do they not know the meaning of triage. If not look it up. THIS IS …
I came to Aiken ER due to severe low back pain. The nurses were very nice. However after waiting about 2 hrs to be seen,I was brought in the back to be seen. Dr. Jensen was the doctor. He took less than 5 minutes with me and gave me a …
I was brought in because l felt dizzy and disoriented. A nurse took my blood pressure and it was 80/50. I was then immediately taken to a room where they discovered that I was dehydrated. Everyone involved in my care was very professional and courteous, and l was sent home three hours after arriving.
I have been here 3 hrs I have strep throat strawberry to get and all.. I asked how long it would be nurse said no doctor will see me yet they have to sign up for me. They did 22 people only difference is I have no insurance. I have strep …
Worst visit ever. I’ve been here since 12 noon and it’s s after 8pm. I have been in the back for almost four hours and haven’t seen anyone. My back hurts so bad that I’m lying on the floor because they put me in a room with only a recliner. When I asked what’s going on no one knows anything.
It was a little slow at registration but after that everything went well. Everyone explained everything from the beginning to the end. Even all that I should expect after my procedure.
I arrived at your ER about 10 am yesterday with my 96 yr old grandmother who was badly dehydrated after suffering from a UTI. She was taking antibiotics orally (prescribed by Doctor’s Care) but was so dehydrated that she was barely …
From registration desk to completion of procedure I was treated with care and dignity. The nurses in the Endoscopy/Colonoscopy Unit were incredible. A visit to a hospital for a procedure can be intimidating to say the least. The staff at …
The staff was very nice. The wait to be seen was horrible!
I was in the emergency room for 2 1/2 hrs before they took blood for tests After I reminded them! It was 4 hrs before they took me In the back. It was another hour before I saw a doctor assistant. And another hour before I saw a doctor.
My name is Claude Hawkins I have visited Aiken regional many times this past month. I have high blood pressure and hypertension I was experiencing pain in my chest and in my abdomen. Every time I went in doctors get a check said I was okay …
Once inside the double doors, very caring, professional and builders of confidence. Could not ask for better care. And this is why the 5 star review.
Registration is confusing due to lack of verbal or written instructions as to …
Still the worse hospital we have ever visited! Took my step father to the ER due to lack of eating and severe starvation. They take his vitals and make him piss in a cup, which he needed help doing! 4 hrs later still nothing. He’s freezing cold and severely irritated. We need answers on his health and nothing!
The medical staff was very nice and helpful. The food was mediocre. The beds are torture racks. Very uncomfortable, make for trying to get rest very difficult. I came home with a lower back ache. The recliner was just as bad, you could only …
The overall experience was good. I was nervous because I only been in the area for less than two years and this was our first ER visit. Informative, courteous and friendly. I’m thankful for the wonderful experience and for taking care of my big baby Akiem.
I had total knee replacement surgery in Dec 2019 then another surgery three days later on same knee because I fell after I went home. The nursing staff and everyone were very nice and were very helpful anytime I called. Even the food was good. Thank you everyone for making my stay in the hospital pleasant.
Have had numerous surgeries and have been blessed with great care from everyone there. I have not experienced any bad experience and would not hesitate recommending ARMC to anyone.
I was scheduled for a Colonoscopy with Dr Winburn 5/6/21. I had a wonderful experience from the moment I walked through the door until I left. I was very impressed with my care in pre op. Thank you Melissa my nurse and Donovan the …
Was supposed to sleep in the recliner.
Recently had right shoulder replaced.
While I was sitting in a chair, I could not get the chair to elevate my legs. …
Everyone were very nice and patience with me. I got informative information about my surgery before it was completed. The doctor called my son to inform him of the surgery completeness. He also gave him information concerning my recovery at home. The entire staff were exemplary.
My mother went in on 12/28/20 after not feeling well for a few days. My sister and I both asked her nurses and doctor if a COVID test was conducted, we were informed that a test was done, and she was negative. I just received her medical …
Two years ago I wrote a really bad review about this place. I took it down because recently I had the best experience I’ve had anywhere since I started having acute severe lower back pain. Everyone I encountered was patient and kind. Mark …
Overall great experience as far as out-patient surgeries go. However, the doctors inability to provide a reasonable schedule/time, meant that I spent over three hours in the pre-op area which drives me nuts. However all of the nurses and doctors were very friendly and help me readily and answered all questions which I had.
My daughter was there today for a preop appointment. The registration personnel were some of the most rude, incompetent ever witnessed. She was told she was too young (she’s an adult) to understand insurance and they had her so upset due …
Everyone was absolutely incredible! They treated me so kindly, even though I was scared they calmed my nerves. I couldn’t of asked for a better staff. I never felt that I worried about a thing. Sharon, my pre-op nurse was absolutely …
First time at a hospital as a patient, been an employee at other facilities many times before but never as patient. Er visit, fast and tentative, staff where professional and caring only issue I had is I had to read everyone’s name tag. …
I brought my fiancé here because he was having stroke like symptoms. It took 14 hours to be seen. The doctor spent less then five minutes with him while giving no feedback or diagnosis of what happened. He has congestive heart failure and had mentioned 5 symptoms of a mini stroke or some type of heart event that occurred.
I came in following a car accident. I was triaged and asked to sit in the lobby. I was taken back for X-ray and CT scan and brought back to the lobby to wait. I wasn’t offered anything for pain and didn’t go back to the room until it was time to DC. I saw the PA briefly just before DC.
I absolutely hate it here. I remember going in to be seen at 8 and didn’t leave til about 4:a.m. For this place to be a hospital they are mighty understaffed and bad attitudes. I definitely want be bringing me or my kids back here. I’ll drive to Augusta or Columbia before I go back there.
Sharing my experience, being totally honest, is what I will say is one of the worst experiences, or most likely, the worst experiences of my entire life! Please do not misunderstand my response, but I have never felt more ignored or put …
My wife was transported to Aiken Regional with a broken knee cap and a fracture of her left wrist. We were from out of state so we were no familiar with this hospital. Her level of care was very good right up until the time we left. We did …
Nurse at the ER working nighttime was more worried about flirting with the security guard and giggling in the back than the patients. When asked for a blanket she said “when I get time”, I watched two others get ones. Never got a blanket. …
Fantastic process! Safety and temperature check at the door. Quick registration process. A guide walked us to our clinic. That’s very helpful! Procedure nurses were moving like clockwork. Doctor was kind and calm. Post care was great! Instructions and out…great day! Thank you Aiken Regional
Went into the Emergency Room as per the instructions from an out patient procedure the previous day. I was asked the reason for my visit and shared information with those in the Triage section. The first medical professional that I bet was …
Arrived at 9am on Monday, August 10, after initial exam at Prompt Care. Went to hospital to have a CAT scan done, and test for diverticulitis. After initial intake paperwork, I waited in Emergency Room area for three hours with no …
My surgeon was great. Hospital however…I had compression wraps on my legs after surgery, but they were not even turned on until I complained of legs swelling and hurting 14 hours after surgery. Day nurse was very attentive, but the night …
I had minor surgery and was very impressed with how punctual and nice everyone was. Everything was done well, and they even called me at home after to check on me.
I received a very prompt professional experience at Aiken regional Memorial Hospital as an outpatient during a colonoscopy exam. The entire procedure from registration to discharge went smoothly and efficiently, and I was impressed with the very friendly helpful staff.
I was very satisfied with my treatment at ARMC. From the point of entry and registration to my discharge, the process was smooth, organized, and comforting. Each member performed their duties with confidence and efficiency. I was …
The radiography department needs to train their personal better about patient care. When positioning patients to take x-rays remember the fact the patient is in pain and can only move certain ways.
Staff was great but there was not enough. Many patients including me had long waits (4 + hours) for CT scan. Could have been in and out in an hour.
That being said, I came in with kidney stones and the nurse on duty (I think Sue Ann) was great and within an hour gave me meds to help with pain and throwing up.
Aiken regional medical center is a joke. The only time I would recommend going here is if you’re prepared to die after waiting forever in the emergency room. Took my dad here with stroke like symptoms (bp over 200, right side pain) for them …
Never seen hospital take 9 hour’s to see you.nurse not doing they job.i seen about 2 nurse on tik tok. I’m in the room and I haven’t seen a nurse and doctor for 2 hours. It’s don’t make no sense
This is my second time using the ARMC emergency room, and I have been impressed with their efficiency, kindness, and teamwork during both experiences. In this time of the pandemic, these values are more important than ever. Dr. Dees, Ronda, …
The care in the emergency was excellent. The caregivers were so competent and kind. The attending PA was exceptional and was assisted by two excellent a students. Gwendolyn, the attending nurse wrapped everything up. She leaves no doubt that she is an excellent care giver. Kudos to the team
Waiting here for eight hours already, came in with pain issues and an infection. They took blood and urine sample but yeah this place is very overwhelmed and the seats aren’t the best. Very uncomfortable and fell asleep a few times. Not …
My experience at Aiken Regional med center was excellent. the staff that assists my doctor .Doctor Pennington was just great
also his nurse Britney. I Forgot his name he also call to check on me. I …
I received excellent care @ Aiken Regional during my lumpectomy- all nurses & staff were efficient, friendly & made sure all my questions were answered. The reason I didn’t give 5 stars was because I was told to arrive @ 6:45 am due to a …
Stayed in ER waiting room for 6 hours, other people had been waiting for 10 hour to be seen, most of these sick people left. If my 91 year old mother had not started to feel faint we would still be in the waiting room. The nurses were …
My wife was taken to the Emergency Room at ARMC after a fall on Saturday Morning, October 9, 2021. This was after a 8 hour visit on Thursday, October 7, 2021. She was dressed only in night gown and spent 4 hours there before discharge. …
Although it took the doctors a little while to figure out a diagnoses,my time spent here was fine. The staff was really friendly and caring,the nurses Joe and Allison were true angels and would answer all my questions. Them along with the …
My review is going to be pretty consistent with most everyone else’s here; the staff is nice enough, but the wait time in their ER is ridiculous. I was rushed there last Saturday for heavy bleeding at 6 weeks pregnant, and my husband and I …
My first every general anesthesia surgery/operation and it went super well. Dr Wayne Frei repaired a hernia while the rest of team took care of pre-op and recovery. As this is written, it’s been 72 hours since going home from outpatient …
My wife and I moved to Aiken over a year ago and have saught medical at Aiken Regional and shall never use this facility again. At first we did not realize who actually owns Aiken Medical Center and their associated pool of doctors, United …
I had surgery yesterday 9/14/2020 and I can’t praise them enough! The surgeon’s and nurses always take such good care of me. They are so sweet and helpful. I loved the care, attention and love they put into their work. I wish the emergency department was as caring as the pre op and surgery center was.
I wish I could put 0 stars. This place has no way to communicate with patients who want to get information concerning their bills. This is the second time I have used them and was charged for a service and could not get a clear reciept …
We know Covid has caused issues, but having to wait hours before being seen by a doctor is a shame. We understand some misuse your services, but my 84 year old husband was in serious pain. An EKG was done (he has heart issues), blood work …
All the folks were very polite and helpful when I was there with my broken left arm, this past Wednesday. They were really busy with a lot of sick folks and a lot having coughing issues… they kept me out of the main stream of folks and we …
I went to the ER with chest pains and I received the best treatment from check in to my discharge. I was seen by Ben Taylor, PA and a PA student, Makayla, and they were very caring and listened to what I actually had to say. The girls in …
I drove a family member to Aiken ER due to extreme pain they had never felt before. Upon arrival we checked in. After and hour of waiting we asked if they may have an idea of wait time. 30 minutes….. The pain grew so intense my family …
I have repeatedly called to have emails to me stopped. I am NOT a patient at this practice and have been receiving communication (some containing sensitive information) for over four years!
The staff was wonderful… a few little hiccups, but nothing having to do with the nurses and staff assigned to take care of me. The hospital was clean, everyone so nice, the food was delicious… I highly recommend Aiken Regional Medical Center.
I came to ARMC ER Sunday January 23rd. I had tested positive with COVID earlier in the week and my primary car physician’s instructions were that if I got any worse, to contact their office or to go to the ER. Since it was a Sunday, I went …
I am a registered nurse. I was reluctant to have major surgery at a small town hospital but decided to go through with it anyway. I can not say enough about my wonderful experience at Aiken! From my surgeon and anesthesiology team to the …
Dr. Hammond is the best. Nurse Eric was outstanding, can’t say enough about the professional and kind treatment I received. Good process from start to end. Good consultation with Dr. Hammond detailing the results and follow up. Rusty the NA …
Such a caring group of physicians and staff, I have seen two of the physicians that cared for me while I’ve been out in the community and they remembered me, and asked how I have been doing. I genuinely feel like I am treated like family here!
This is the dirtiest hospital I have ever seen in my life. No cleaning protocols in place over the weekend. Widows dirty sidewalk had flies and spilled drinks. Just plain nasty.
This was my third visit to Aiken Regional Medical Centers.
Each time I’ve been there I’ve been treated well.
All three visits have been in the early hours of the morning. Each time I’ve …
I went to ER for right side pain. I was in tears from it and the anxiety, the nurse was rude and kept scolding me because I was upset when she was trying to give me a IV. She snatched my arm and shoved the needle in because I couldn’t relax …
I (Elaine) have had 2 admissions to Aiken Regional, within the last 5 months. My care was great, very good food. You are able to call your nurse, and food service on you hospital phone. I think the Center could improve their program for …
I came to the hospital on June11th for outpatient surgery. The preop nurses were exceptional. They were caring , kind and attentive. The recovery room staff realized there was a problem with my low oxygen levels. Dr. Chase said in order …
I arrived at noon but didn’t leave until 15 minutes before 11 pm. I waited four hours in the waiting room before anything was done. That’s including registration. When I finally was allowed in the back, the doctor was very nice and so …
Our Dr. was thorough and attentive. Our nurse, LeKisha C. Was fabulous! She was caring and kind as well as efficient and knowledgeable. With the ER bursting at the seams, everyone we came into contact with was, amazingly, pleasant and …
I had erroneously noted the wrong time for my appt. for outpatient surgery.
Dr. Shannon’s support staff called me and they were successful in getting me treated in a timely fashion though his schedule was tight. Needless to say the …
During a visit to the ER I informed the staff that my MIL has extreme dementia. They took my phone number and said that they would update me. I totally understand that we are in the midst of a pandemic and they can not call about every …
IF I COULD RATE ZERO STARS I WOULD!!!!!! I RECENTLY VISITED A FAMILY MEMBER STAYING AT THIS HOSPITAL AND IT WAS HORRIBLE!!!!!! I WAS THERE AROUND LUNCH TIME AND THEY SAID I COULD ORDER LUNCH EVEN IF I WANTED TO EVEN THOUGH WASN’T A PATENIT …
I had an emergency yesterday and was transported by Gold Stars ambulance to ER. Everyone from the ambulance people to ER staff was caring, reassuring, and professional. And specials thanks to Dr Jenkins, for stopping in and updated on what …
I had an excellent time with the hospital intake personnel and the nurses in pre-op were fun and very professional. I really appreciated their humor as we waited for the doctor to show up, …
I left without ever seeing the doctor. I saw the triage nurse and the phlebotomist and read my own reaults from the patient portal. No communication about when or if I might be seen. There were people there longer than I. My son drove me to Augusta and I was seen within a half hour.
Fantastic staff. Dr J in the emergency room was absolutely amazing and cares about each patient as though it was his family. All the nursing staff is fantastic and very compassionate about what they do. I would strongly recommend this …
on may 17, 2022 had a surgical procedure with dr. anderson. prior to the surgery the nurses and support staff took good care of me ane my wife. a seciial thanks to nurse Tonya who made us feel at ease and comfortable. she made us feel better about being there for a surgical procedure..
I really felt dismissed by the doctor. Nobody wants to sit for hours waiting around just to be mistreated. I wasn’t taken serious. She was in and out 2 minutes top. The nurses on the other hand were very nice. Registration personnel was nice. Triage was a great experience. I felt they cared more than the doctor herself.
I was admitted to ARMC – PCU after an allergy attack from smelling Shrimp. I was really impressed at the treatment I received. Anytime I hit the NURSE BUTTON someone responded. They were in and out checking on me alot also. I do not have any complaints.
Was seen in the ER in a timely manner for chest pains. I saw the hospitalist Dr Uganda (my be spelling name wrong) and she was excellent. All of the staff in ER was excellent. I was admitted and saw Dr. Pennington, the cardiologist. He was …
I went in at 8 am left out at 1pm due to no help. Would have left later than that if I didn’t just walk out and told them to send my prescription to my pharmacy. The worse service at this but nice front desk folks. If you really care about …
Everything in the Hospital went without a hitch. The nurses were very competent. The Loop area where the implant took place was very clean.
My nurse, Brittany Bearden, was especially competent and friendly. She needs a raise in my opinion. Dr. Eaves was in and out before I new it.
The nurses in the Endo Suite were very comforting. It was evident they love what they do! Mel, Christina, and their was a third nurse, I cannot recall her name, were professional. They sensed my nervousness and found a way to calm my nerves by singing! As a music lover, it was just what I needed. Thank you ladies!!!
Staff in ER were overwhelmed, over worked and understaffed. They did the best they could. After blood tests and urine sample, waited 6 hours with no results. Finally asked if my Dr. could request results. Was told yes. Sitting on a …
I had an outpatient surgery and everyone was great! Connie was my pre-op nurse and she made me feel very comfortable and at ease. Dr Enter was patient and kind. Dr Hoover and Butch kept me safely under anesthesia. My recovery room nurses …
Aiken Regional ER is a great place to go when emergency treatment is needed. Great understanding and helpful staff! I was prepared to stay hours when I first entered the ER doors. 2.5 hours later I left the ER. Thank you for the fast service!!!!!!
From the moment my husband entered the ER with severe chest pains until he was discharged from the cardiac unit seven days later, we could not have asked for a better treatment experience. From members of the management team of the …
A colonoscopy was performed on 9/21/21. The nurses and physician, Dr. Hammond were excellent in the performance of their respective duties and were very personable in making me as comfortable as possible to relieve any of my anxiety prior …
Overall better than average but not 5 stars. There was a lot of back and forth and very little communication and clarification on what was going on with my surgery. But it is a hospital so these things are expected. No one likes going to the hospital but if you have to go, this one is fairly decent.
Don’t come here if you are pregnant. The doctor was cold and rude towards my mother during her first and second checkup (she is pregnant) she went there a THIRD time and they told her she was miscarrying, diagnosed her with an incomplete …
Wonderful service from the time I arrived till the completion of my procedure and even being wheeled out to the car! Everyone did their best to make my visit as comfortable as possible!
I went to the emergency room with a head laceration. Everyone was so nice and friendly and professional. The ED was busy but I got out in a timely manner. I had to have staples in my head with a Tdap shot. Thanks to Mark PA and the nurses for my good care.
I have absolutely no complaints from registration to prep to the procedure to recovery. All the care I received was excellent, everyone was courteous and kind to both me and my wife. This experience was in line with all our previous experiences at ARMC too.
The staff were exceptional. Every one was very kind, professional and stayed busy getting their jobs done. They took have extra care to make sure I wasn’t nauseated after surgery. Everyone was very attentive.
I went in for a total knee revision, was a pleasant experience. There is no reason for me to complain about the hospital or staff. The hospital was clean and up to date (as far as i can tell), The staff was more than courteous and helpful, …
The doctors and therapists who overlooked my mother’s care seemed knowledgeable. Since my mother has severe dementia, as her son and POA, I needed to communicate with the doctors. However, they would not call me when requested. They …
Excellent team of medical staff took care of me. The procedure was well explained and the ream made the process as fun as possible. Although I hope to never visit any hospital again, everything was very comfortable, organized and you were …
I went in for a procedure in Endo. Registration was a breeze with Ms.Alicia R she escorted me up to Endo and the conversation put me at ease. The entire staff and I really mean entire staff in Endo was very friendly and made me feel so much …
First class bedside service all the way through my procedure. From the genuinely kindhearted and yet detailed professionalism of the admitting nurse, as well as all the doctors and nurses in the OR right through the procedure, and the super …
I was treated respectfully by every staff member from the front door until I got back in my car. My nurses were attentive and kept me informed of what was happening. Even though I had to wait beyond my scheduled appointment time I was …
This was my second in-patient stay at Aiken Regional Medical Center. I received excellent care from a strong five physicians medical team. I was offered at-home care. However, at Aiken Regional, tests were given to determine my medical …
This is my experience at the emergency room visit. I had stroke like symptoms. The whole experience lasted 14 hours to speak to a doctor. The first doctor asked me about my lower abdominal problems. He was confused about which patient he …
Excellent experience. Very professional. All of Aiken Regional Med staff focused on every little detail. Dr. Frei and all of his staff did a great job to make one feel safe and comfortable. Arrival, procedure and discharge timing/protocols were exceptional. Thanks to all.
I waited in the waiting room for 6 hrs with only a total 5people in front of me just rediculous. I watched people come in after me and get medical care
I was recently admitted to Aiken Regional Medical Center for treatment. I found the medical and supporting staff to be informative and professional. My stay was as positive as a hospital stay can be from the emergency room to discharge. Even the food was good. I can highly recommend this facility for your medical needs.
There was no air in the room we were in so my husband and I were both hot the whole time. It took awhile to get anything done…a room, a nurse to come in, a doctor to come in. We were there about 5 hours for severe dehydration. The …
Came in for a routine outpatient procedure and was very impressed with the efficiency, courtesy, and compassion of the staff from check-in to recovery. Very happy and will happily choose them in the future for any further healthcare needs!
ER is incredibly slow, the people are nice but I shouldn’t have to spend 6 in a waiting room to be told there is a virus going around and that is what is causing your symptoms.
Aiken Hospital
The Nurse that was asking me questions to get me checked in was rude and you are nothing but a number to them… I will never go back again. …
Very attentive Doctor and Nurses to my situation. I would recommend they take a follow up covid test of incoming patient to confirm. Also suggest they do a throat swab to rule out strept.
The hospital was clean and had sanitizier products everywhere to ensure that everyone had access to supplies to keep them safe. There was staff help with the login computers if needed. The security officer was nice and directed you where …
Check-in was easy and fairly automated. I didn’t have to wait long to be called back for my procedure, for which I had an appointment. Waiting room was spacious and seemed pretty clean. However, the pandemic has ended. Follow the science, …
I had minor foot surgery on 03/08/22 and this time the place was fantastic. It’s hard to believe that they’re the same hospital after the problems I had with the ER a few months prior. Everybody was so friendly and so concerned for my …
I received the best care in the ER today. Everyone from the nurses, registration, lab, ultra sound and the doctor was so pleasant to deal with. I hope I don’t have to go back but if I do, I know I will be in good hands.
I have been to Aiken Regional Medical Center many times for different reasons and always had to wait at least 3+ hours before ever getting seen by medical help. Sunday Morning was so different. My husband dropped me off at the front door …
Overall very good experience. Doctors, Nurses, and other staff members were courteous, prompt, and kind. Third trip to this surgery center with positive reviews each time. They took very good care of both of us.
I had a wonderful experience at Aiken Regional. From the time I arrived, from registration to post surgery and discharge, I was treated with gentle kindness and respect. Everyone was helpful and concerned for my welfare. It couldn’t have …
Coming to Aiken regional makes you think you are in a third world country. Absolutely ridiculous! P.S. not going to a website to contact you. You clearly have my contact information. I had to provide that along with my payment for sitting in your facility.
While there was some confusion/delay at the initial checkin, the staff up in the endoscopy lab – from aids to nurses to anethesiologist to the specialist doctor – were highly professional yet friendly. Their demeanor, actions, and …
Just don’t come here. Expect to wait a long time not just one hour but daylight to night time hours. Each time the call you for Vitals, insurance, x-rays, anything you’ll wait. There’s better hospitals out there and I would rather drive 30 …
The staff at Aiken Regional was amazing. I had surgery, after which I received the best level of care. The nurses in the women’s life care center are the best ! Thank you for taking such great care of me!
I experienced professionalism and a high care level from the second I arrived. Everyone was pleasant and smiling and did their absolute best to make me comfortable. The doctor that attended to me was fabulous. He too was compassionate and caring and I knew that I was getting the highest level of care.
I had a scheduled outpatient procedure at Aiken Regional. Each step of the way was seamless from my initial doctor consultation to discharge. The staff at the hospital were very professional, efficient, and kind. Best of all, I was in and …
I had my C-section here with Dr.Boone and his nurse (Kayla or Haley) I believe was her name… young nurse, blonde/brown hair, bluish eyes, slim… she was absolutely a angel in the operating room! She made my C section experience as …
This has got to be the most worst ER visit I have ever had in my time. ER was not busy upon our arrival and yet 3 hours later still haven’t seen a doctor, and it being 7:00am now we probably won’t for another 2 hours cause it’s shift change …
Wonderful staff! Attentive and personable, and they seem like they truly care about their patients. (Also, inexplicably, the 302 Cafe’ is really good.)
Emergency is horrible we been here sense 12 and it’s 7 pm and my wife hasn’t been scene she pregnant had headache and felt nauseous body ach n gramps, fever. ppl been walking in and getting scene before us scheduled is all mix up. I don’t recommend
5/23/2022 – still no survey. Spoke with Theresa but I don’t think they would even address the issues.Just go to Augusta University (AU) instead; only 30 min from Aiken. The OBGYN praise AU saying they have better equipment than Aiken …
Brought my 4 year old son in to be checked because he had a fever of 105 and complaining of ear pains. After registration I sat in the back for over 2 hours waiting for Covid results . Nobody came to check on us or checked his ear during …
Horrible experience; waited 16-hours in the Emergency Room for the on-call cardiologist, and she never showed up. Went to the ER late on Saturday night suffering with severe chest pains. ER staff performed EKG, blood laboratory analysis, …
They have horrible service in the emergency room area. I brought my mom to this hospital for chest pain when she walked in their was no one at the desk. She saw a young lady walk by and asked for a wheelchair. The nurse then came back from …
I walked into emergence room at Aiken Regional because I was in distress not being able to swallow water. I was placed into the system immediately. Following X-ray for possible pneumonia, Covid testing, and blood analysis it was determined …
I went to Aiken Regional on the 10th of August and tested positive for covid. They told me to come back if I experience chest pains or shortness of breathe. So today I was experiencing that. I wasn’t there no more then 45 minutes. I went …
We just spent 9 hrs in ER. Awful experience. I had to push to be seen then when I finally got back we had to wait another two hrs never saw a nurse. Don’t go to Aiken General if you can help it.
The ER staff on Friday night was absolutely horrid. I had about 4 people which I can clearly name that are out of this statement with their above and beyond care, but the rest spoke about patients behind their backs including myself (my …
I was there for out patient surgery all took place in one day. The staff couldn’t be more efficient and the nurses were wonderful and caring. Doctors were great, everyone talked to me and updated me on what to expect. All in all it was a great experience!
Took forever to get into a room after being admitted. But once in the room the service was great. Friendly staff on all shifts including house keeping and food service.
What a team! From entering the doors to discharge – splendid care. Each staff member that I or my wife were involved with were courteous and delivered top-of-the-line care, and I’d like to share. After entering the doors to the ED, I was …
I’ve had bod really good and also bad experience at Aiken regional. My past 2 visits have been outstanding but also weren’t busy, they got me in immediately and staff was amazing and very caring. The times before that it was when Covid was …
Excellent care and treatment from the Emergency Room staff tonight. A lot of citizens like to talk terribly about our wonderful hospital, but I have experienced much worse treatment in Augusta. For the amount who complain about Aiken, the …
If I could write a review with zero stars I would. Have waited 8 hours with my daughter who is having a possible miscarriage. People ahead of us have waited over 9 hours. Those people left 6 hours ago. Its ridiculous and I am a nurse. I …
I want to say thank you for taken care of my mother in law for the last month she has now pass on but not suffering anymore you guys were great towards her very little trouble and you guys treated her with respect special thanks to the doctors, icu care, and pcu, care you guys were great 👍👍👍 …
Dr. Khan is really kind and was helpful. The receptionist there gave me an attitude and sighed and started acting like I was asking her to hold up the sky all I wanted to know was if I could get my scans some way.
My stay was overnight for neck surgery. My stay satisfaction increased when i discovered that instead of hitting the general call nurse which went to a nurses station and often had very long delays (which i am attribute to shortage of …
Everyone was very professional. Very kind and caring!!
Entering into hospital was very long wait. Need more help at front desk to check in people. They were kind and helpful.
My first time using Aiken Regional and I had surgery done and everyone was very kind and professional. Hospital was very clean in the pre-op area. As redundant as questions can be as it comes to surgeries, all medical staff did their part and went through everything multiple times.
I was very disappointed yesterday at south side imaging. I had an appt at 230 was told to arrive 15 min before. I never got registered until 245 and then never got taken back until 305. And not enough seats for everyone to sit in waiting room. They had one person registering.
The facility was clean and everyone that I had the pleasure of dealing with was very friendly, welcoming and professional. I felt very relaxed and at ease during my time there for my CT scan
ER IS A JOKE!!! Triage customer service is awful if you ask questions. When you bring a 98 yr old patient in that is not eating , drinking, or taking tier diabectic medications they should not be sitting in the waiting room all day and not …
This is supposed to be an Emergency room, but when you have to wait 4 hrs or more just to be seen, is it really an Emergency room? Worst hospital around, 9 hrs and counting in the emergency room still. If I could give a zero star I definitely would.
UPDATE 1/20/23 – Added a STAR because two weeks ago, they adjusted it to zero. HOWEVER, this week I got a bill again. Probably automated, so as soon as I get no more bills, I will up this to a 4/5 stars Keeping my fingers crossed. …
Aiken Regional Hospital help me tremendously all the time regardless of insurance or not,they didn’t treat me no different than the next person. Thank you so
much for the relief and help from the nurses …
Spent 3 days in aurora. No private one on one. Group therapy consisted of a bully CNA. Who was a want a be drill sargent. She threatened to lock people out of there rooms. You were expected to sit in the common room. You sit in this loud …
Best labor and delivery I know, delivered my second on the 13th of January and the staff was amazing. Especially Ms. Michelle she helped me and my husband through my labor, and never left my side till I moved to postpartum. 100 out of 100 ❤️❤️❤️🥰🥰🥰☺️☺️☺️ …
I had an X-ray done yesterday and now have to apply at AR hospital “records dept” to actually get a copy of the X-ray? What?? The radiographs are not even in my healthcare portal, WTH?? I am entitled to my own medical records. I should not …
Worst place ! Went in there at 5pm with chest pains and really bad asthma. 7 hours later was still in the waiting room . Ask front desk they said it will take at least another 4-5 hours to see me and they recommended me to go home and see …
Terrible experience with my mom’s care . Called Patient Advocacy several times with no callback. There are some good nurses there I know personally, but most are travelers who don’t care about patient safety.
The wonderful staff of nurses, including the double AA ladies, at Aiken Regional made my colonoscopy procedure a simple routine event. Everyone from Nevada at check-in to Dr. Winburn, were a pleasure to deal with. See you in 10 years!!!!
The Aiken E.R is a joke. I blacked out yesterday in my kitchen around 2pm , left a huge bump on my head and im also 8 weeks. I told the hospital staff all of this and they sent me to the waiting room, they called me back for blood then back …
Was told by Dr to go to the er because of pancreas infection, arrived at 2:00 pm sat in the waiting room till 3:45am, with only blood test. Was told I was on priority list for room to see Dr. All the timevivwas in pain all the time seems staff had no care for the people inn waiting room
On September 1st I had a biopsy. The radiologist stated,”I biopsied the wrong place. It is so small it can’t be cancer.”Due to his negligence I had to have a stereotactic biopsy on September 15th. My Dr. and surgeon were disgusted as I was. …
I had a simple surgery but my experience was seamless from beginning to end. I was informed every step of the way and could not ask for a better bedside manner from the entire team on my case!
I heard rumors of how bad this place was but didn’t think it was true. I came in having severe chest pains and shortness of breath. They did an EKG on me and it showed I had an irregular heart rhythm. I was told to sit down and wait 12 …
If I could rate this a zero I would, I waited for over 4 hours to be seen finally I left. I spoke with one woman and she was there for 13 hours. I know hospitals and EMS is overwhelmed but the wait times are uncalled for. If you need to go to the hospital I highly suggest going to Augusta university
Suffered respiratory issues for almost two weeks. Very talented emergency physician discovered pneumonia after several other providers missed it. Put on meds and inhalers with quick positive results. All other ED staff polite, efficient, and caring. Many thanks to all at ARMC!
Arrived at ARMC on 01/17/23 at 3 pm. Waited until 2 am in the morning and was unable to see a doctor. They drew labs and did X-rays but no doctor. I ended seeing my primary doctor the next day. I sat at ARMC getting weak and very hungry. I …
Who ever heard of a hospital who with holds culture results? By mail and I personally requested for 2 months. Did they even send the culture to the lab? Whats the deal. When I see my doctor tomorrow I’ll ask him to help me get culture …
I went to the hospital because I needed x ray of right foot. I fell and was experiencing severe pain from the incident. When I arrive I thought I would have to wait for hours but I am glad to say I was treated with in a reasonable amount of …
My visit to the ER yesterday was very, very positive!
Everyone who took care of me from admitting to all of the techs, nurses, doctors, etc. were extremely efficient and caring! I really can’t say enough about all of them!
I would like to share multiple things with Aiken Regional as well as the public.
When you or your family member arrives and you feel ill, you believe your …
I had a wonderful experience from pre-op to release. Everyone was so kind and helpful! The nurses, doctors, lab techs, hospitality and food service went above and beyond expectations!! I will be forever grateful to each one of them!!
I don’t know how this hospital chooses in what order patients go back to be seen. It baffles me my father with stage four cancer waited in the ER waiting room for 6 hrs with jaundice and a fluid build up when he finally got back to see a …
I had severe abdominal pain. I had to wait 7 hours before I was seen by a doctor. I stayed at the hospital for 12 hours and was not admitted. No emergency visit to the hospital should last for 12 hours. No emergency visit to the hospital …
Been here a lot for my sister, staff took awful care of my sister the many times she’s been here. I’ve been here once for the ER and a lady, asking for my insurance, was awful. Basically the info was out of date so I had the up to date …
Staff was very rude except the Dr. and nurse. Did NOT tell me what they were doing or taking me. I was put in a room that was very dirty. When a patient is going through a tough situation caused by PCP, needs to listen and be understanding! Not EVERYONE is the same.
Everything was great when checking in, getting my xray. But last BP check I was told last stop, doctor. Well after 4hours or so I had to leave. I had a very bad cough and so I kept going outside to get some air and cough my heart out. I …
Chaotic surgery prep. IV stint in muscle instead of vein and when I pointed it out I was told the nurse who put it in was good so it was okay. Ended up with a grape size knot of anesthetic on my muscle before the IV was moved and done …
I did not have a good experience in this hospital. Although the nurses did an excellent job, the number of nurses was a problem. I was there for 7 days and received a toothbrush on the sixth day. I was given a washcloth and a small pan of …
My dad drove himself one-eyed to the their ER and checked in at 12:09 PM. About 5 mins later an elderly man was helped in the ER by his spouse to check in. He looked to be severe pain, vomiting, and could barely walk. They checked his …
Tonight was the worst experience at Aiken Regional. They have a nurse in the ER front that thinks she can speak to anyone however she feels and as bad as I feel I walked out. Our hospital has to do better with who they are hiring to care for others.
I was treated very well, I felt like all concerns were met.I was admitted for a stroke,I never had a problem with any one; nurses, Dr or lab techs.The Er at sweet water were also great. Cat scans and MRI …
3rd world medicine. If you can crawl to Augusta or Lexington, do so. Atrocious !! Zero accountability. Everyone on staff doing the least they can. Nurses and technicians with no integrity! Outright untruthful staff. Aiken needs a new …
My dad was admitted and when I called to check on hom the nurses were rude & nasty, they transferred me w/o advising me where I was being transferred. I held over 10 mins called back, the third nurse was nastier than the previous, she told …
I had broken my left leg in 2 places,right below my knee cap (tibia and fibia)!!
I called 911and they were here within 5 mins or less,the pain was so …
I came because I was severely dehydrated and I’m pregnant I was cramping very badly and given half a bag of fluid. I was in bed in pain and didn’t have access to the emergency button. The nurse seemed to be rushing and basically rushed me …
The nursing staff was courteous and professional, especially Beth and Jody! The doctors were outstanding, especially Dr Chase! However, the registration process was cumbersome, nonsensical and inefficient! As a consequence ones first …
My wife and I are setting here please for 8 hours. They did an X-ray about 7 hours ago and had the results shortly after. This er thinks less people have an emergency on holiday. We probably could have driven to an er in North Dakota, …
The actual care I received by the staff & providers was worthy of a higher rating, but the [lack of] speed of care was appalling. I arrived at 4:30 PM with a broken arm. X-Rays confirmed this an hour later. I sat in the waiting room for …
If I could give 0 stars I would. I’ve been here now 2 times in the last 2 months with my coworker and my father. My coworker and I spent 8 hours waiting. My father came doubled over in pain and before I got a chance to tell him to go to a …
Arrived at ER at 3 pm and wasn’t seen until 10:30pm. Overcrowded conditions, no information and lots of chaos. Staff was extremely friendly and compassionate and if I was just rating staff I would give them 5 stars. People were in pain and …
Reception was kind and courteous. Surgery prep was on time and very professional. The doctors, nurses and medical support staff were very kind, courteous and supportive! Discharge was prompt and easy. Excellent experience!
The last 3 times I have been to Aiken regional either to the ER or for lab work has been a nightmare! I will never go back there again! The ER was standing room only, The wait time was horrible, When I went for labs the wait time and the …
This review is based on the women’s healthcare. Before having our babe we took the class that showed that women in labor had access to showers, birthing balls, we could walk and were able to birth in different positions. The class made it …
Robin, my day nurse, and Bea her tech were so completely professional and yet caring and sweet. Gail, the night nurse was also very good. All were very attentive to both me and my husband. Couldn’t have asked for better caregivers! ARMC day surgery is a well oiled machine! Thank you to all!!
My husband was admitted Saturday evening straight into the cath lab for an immediate procedure. The attending physician, Dr. Arthur, and his team placed a stent in his main artery. The follow-up at the hospital over the next couple days …
This is ridiculous, they put you in an room and leave you in there. I have been here since 9am, it’s 2:00pm. And there is still nothing. Worst hospital ever, they do more walking then anything. My son came in the ambulance and still had to …
Untrained staff, medical equipment that doesn’t work, uncaring hospital nursing techs. Was told by 1 that I should get to the bathroom by myself 4 hours after total knee replacement because she was busy.
I was at the hospital for an outpatient procedure and the reason I gave 4 stars is because of my severely delayed registration. I sat in the waiting room for an hour and forty minutes while there was only two ladies working the process and …
Unfortunately, I had to go to the ER with a nasty bout of AFib. Fortunately for me, I was met by some of the best professionals I have encountered in a while! I was met by caring nurses, techs, and physicians who quickly diagnosed and …
Night shift nursing was amazing! However, it was a busy night into the next day. Still good service! The surgeon didn’t even want an orthopedic f/u after a horseback riding accident. No broken bones but soft tissue damage and immense pain. …
Went here for my 5 year old that had fell and hit her mouth on the table. The staff
was very friendly and mafe my daughter feel at home. X ray and the cleanliness …
Went in for kidney stones, waited 5 1/2 hours to be seen. I was in pretty bad pain the whole time, pain that was alleviated 10 minutes after I was given a room. Almost 6 hours of crying in pain that they were able to mitigate very quickly …
I have come to this hospital multiple times and ended up leaving after 7 hours and not even being soon by a doctor! Had to drive to Augusta University hospital because they are way faster but longer drive. It’s crazy. One time I had asked …
Worst experience I have ever had in a hospital! There is one guy in the emergency room who is so rude to patients trying to be seen, waited 9 hours with my son who was in serious pain. He was sent by his Dr to the emergency room. We sat all …
Wait time was very long made worse by little updates from staff. Understand that it was a Saturday and a bad choice on my part required the visit, but many were frustrated by not getting some sort of update. Again, understand it’s …
I went to out patient surgery center in the hospital January and was totally satisfied at the attention I got for my procedure. The place was clean. Nursing staff was 1st class. Out of all of the hospitals I have been to this one is at …
All the personnel I encountered at the ER at Aiken Regional were courteous and professional (especially Lou, the CT administer person). However, taking 6 hours to get the results of my request is definitely too long!! After speaking with …
The first thing I discovered was how easy it was to check in. It was also very quick. I was rapidly taken to a room to get into hospital gowns. The nurses are very friendly. They worked quickly. I like them. I felt at ease. My blood …
I had surgery. I was greeted at the kiosk with a lovely young lady that was helpful and you could tell she enjoyed her job. From that point forward everyone continued to be professional, from my nurses to my anesthesiologist to my doctor to …
Have had multiple horrible experiences at Aiken Regional and dealing with the staff. I have been trying to get in touch with someone for 8 months regarding a poor experience and a financial assistance request. No one will get back to me. …
My mother is currently at Aiken Regional and the care she received yesterday was terrible! (The previous two days were much better, I will say) There is a sign on the wall of her room that says someone will be in at least once an hour to …
Medical care by staff was great! Doctors and nursing staff performed professionally.
Housekeeping was poor. …
My experience at Aiken Regional was great. Everyone was friendly and professional. My only problem was when I was doing my pre-registration the girls doing my EKG placed the wires in the wrong place which made it look like I had a heart …
Need some bladder care on an urgent basis and my local Aiken doctor suggested I go to Aiken Regional. Care was excellent, and Dr Millhouse provided the proper remedy. Saw my urologist this morning and am on the path to recovery. Only …
Only got 5 stars bc I loved the ones in flex unit. Nikki my nurse was phenomenal. She makes you feel comfortable & safe. Even the 2 guards & one in training. Very cool people. Then Jamie came in to talk to me & made me feel okay enough to …
While individual caregivers were very friendly and helpful, there were a number of areas that need improvement. …
I went in for an ingrown toenail and my toe was inflamed and red and i was in EXCRUTIATING PAIN and the Dr. walked in the room for approximately a Few to No More than 5 minutes. AT THE MOST, and said Theres NOTHING we can do. , i left …
Had a colonoscopy there. Everyone was very friendly and prompt. My nurse poked me several times in each arm and could not start my IV but did call for help. His words during the poking did not give me a very good impression of his …
I came into the emergency room with chest pain, shortness of breath and high blood pressure. I understand that the emergency room was busy at that moment but being left in one of your triage rooms not being hook up to a heart monitor and …
This hospital is better than I thought it was. Staff are very compassionate. This is a new review. Beth, My pre-op nurse was fantastic!!! The Doc who put me under, came to see me before the operation and explained everything and his …
There is no sense of urgency at this ER..my daughter went in after being sent over by her dr for an abscess in her throat from strep throat complications..it was so closed up she could not breath through her mouth, she is a type 1 diabetic …
Came to Emergency on Saturday, late afternoon, with a rather severe cut on right hand. Was seen almost immediately, taken care of my some lovely ladies at the front desk, when I was taken to treatment room, when I was given tetnis shot, …
Recently gave birth to my 3rd child. This was by far the best experience I’ve ever had. I was nervous about being at a new hospital. My husband and I both couldn’t believe how wonderful everything was. We couldn’t thank everyone enough for all they had done!
As a newly retired nurse I was really impressed with all the nurses, and the anesthetists at Aiken Regional. They were thoughtful,caring, and followed good Covid protocol. I wanted a special shout out to RN Ruthie N. She really loves her job and it shows.
I visited the ER and it started out okay. There were three people in front of me. After approximately two and a half hours I got registered. After approximately one and a half hour more I was called back for EKG, blood work and an IV. While …
My wife has been waiting for 4 hours and still hasn’t been seem.Her doctor sent her here because she was having an allergic reaction to a medication that was prescribed. Do they not know the meaning of triage. If not look it up. THIS IS …
I came to Aiken ER due to severe low back pain. The nurses were very nice. However after waiting about 2 hrs to be seen,I was brought in the back to be seen. Dr. Jensen was the doctor. He took less than 5 minutes with me and gave me a …
I was brought in because l felt dizzy and disoriented. A nurse took my blood pressure and it was 80/50. I was then immediately taken to a room where they discovered that I was dehydrated. Everyone involved in my care was very professional and courteous, and l was sent home three hours after arriving.
I have been here 3 hrs I have strep throat strawberry to get and all.. I asked how long it would be nurse said no doctor will see me yet they have to sign up for me. They did 22 people only difference is I have no insurance. I have strep …
Worst visit ever. I’ve been here since 12 noon and it’s s after 8pm. I have been in the back for almost four hours and haven’t seen anyone. My back hurts so bad that I’m lying on the floor because they put me in a room with only a recliner. When I asked what’s going on no one knows anything.
It was a little slow at registration but after that everything went well. Everyone explained everything from the beginning to the end. Even all that I should expect after my procedure.
I arrived at your ER about 10 am yesterday with my 96 yr old grandmother who was badly dehydrated after suffering from a UTI. She was taking antibiotics orally (prescribed by Doctor’s Care) but was so dehydrated that she was barely …
From registration desk to completion of procedure I was treated with care and dignity. The nurses in the Endoscopy/Colonoscopy Unit were incredible. A visit to a hospital for a procedure can be intimidating to say the least. The staff at …
The staff was very nice. The wait to be seen was horrible!
I was in the emergency room for 2 1/2 hrs before they took blood for tests After I reminded them! It was 4 hrs before they took me In the back. It was another hour before I saw a doctor assistant. And another hour before I saw a doctor.
My name is Claude Hawkins I have visited Aiken regional many times this past month. I have high blood pressure and hypertension I was experiencing pain in my chest and in my abdomen. Every time I went in doctors get a check said I was okay …
Once inside the double doors, very caring, professional and builders of confidence. Could not ask for better care. And this is why the 5 star review.
Registration is confusing due to lack of verbal or written instructions as to …
Still the worse hospital we have ever visited! Took my step father to the ER due to lack of eating and severe starvation. They take his vitals and make him piss in a cup, which he needed help doing! 4 hrs later still nothing. He’s freezing cold and severely irritated. We need answers on his health and nothing!
The medical staff was very nice and helpful. The food was mediocre. The beds are torture racks. Very uncomfortable, make for trying to get rest very difficult. I came home with a lower back ache. The recliner was just as bad, you could only …
The overall experience was good. I was nervous because I only been in the area for less than two years and this was our first ER visit. Informative, courteous and friendly. I’m thankful for the wonderful experience and for taking care of my big baby Akiem.
I had total knee replacement surgery in Dec 2019 then another surgery three days later on same knee because I fell after I went home. The nursing staff and everyone were very nice and were very helpful anytime I called. Even the food was good. Thank you everyone for making my stay in the hospital pleasant.
Have had numerous surgeries and have been blessed with great care from everyone there. I have not experienced any bad experience and would not hesitate recommending ARMC to anyone.
I was scheduled for a Colonoscopy with Dr Winburn 5/6/21. I had a wonderful experience from the moment I walked through the door until I left. I was very impressed with my care in pre op. Thank you Melissa my nurse and Donovan the …
Was supposed to sleep in the recliner.
Recently had right shoulder replaced.
While I was sitting in a chair, I could not get the chair to elevate my legs. …
Everyone were very nice and patience with me. I got informative information about my surgery before it was completed. The doctor called my son to inform him of the surgery completeness. He also gave him information concerning my recovery at home. The entire staff were exemplary.
My mother went in on 12/28/20 after not feeling well for a few days. My sister and I both asked her nurses and doctor if a COVID test was conducted, we were informed that a test was done, and she was negative. I just received her medical …
Two years ago I wrote a really bad review about this place. I took it down because recently I had the best experience I’ve had anywhere since I started having acute severe lower back pain. Everyone I encountered was patient and kind. Mark …
Overall great experience as far as out-patient surgeries go. However, the doctors inability to provide a reasonable schedule/time, meant that I spent over three hours in the pre-op area which drives me nuts. However all of the nurses and doctors were very friendly and help me readily and answered all questions which I had.
My daughter was there today for a preop appointment. The registration personnel were some of the most rude, incompetent ever witnessed. She was told she was too young (she’s an adult) to understand insurance and they had her so upset due …
Everyone was absolutely incredible! They treated me so kindly, even though I was scared they calmed my nerves. I couldn’t of asked for a better staff. I never felt that I worried about a thing. Sharon, my pre-op nurse was absolutely …
Every one was courteous and friendly. Nurses were very attentive and professional. Received great care.
The women’s center is always fabulous to me.
And Dr. Cindy Besson wonderful.
First time at a hospital as a patient, been an employee at other facilities many times before but never as patient. Er visit, fast and tentative, staff where professional and caring only issue I had is I had to read everyone’s name tag. …
I brought my fiancé here because he was having stroke like symptoms. It took 14 hours to be seen. The doctor spent less then five minutes with him while giving no feedback or diagnosis of what happened. He has congestive heart failure and had mentioned 5 symptoms of a mini stroke or some type of heart event that occurred.
I came in following a car accident. I was triaged and asked to sit in the lobby. I was taken back for X-ray and CT scan and brought back to the lobby to wait. I wasn’t offered anything for pain and didn’t go back to the room until it was time to DC. I saw the PA briefly just before DC.
I absolutely hate it here. I remember going in to be seen at 8 and didn’t leave til about 4:a.m. For this place to be a hospital they are mighty understaffed and bad attitudes. I definitely want be bringing me or my kids back here. I’ll drive to Augusta or Columbia before I go back there.
Sharing my experience, being totally honest, is what I will say is one of the worst experiences, or most likely, the worst experiences of my entire life! Please do not misunderstand my response, but I have never felt more ignored or put …
My wife was transported to Aiken Regional with a broken knee cap and a fracture of her left wrist. We were from out of state so we were no familiar with this hospital. Her level of care was very good right up until the time we left. We did …
Nurse at the ER working nighttime was more worried about flirting with the security guard and giggling in the back than the patients. When asked for a blanket she said “when I get time”, I watched two others get ones. Never got a blanket. …
Fantastic process! Safety and temperature check at the door. Quick registration process. A guide walked us to our clinic. That’s very helpful! Procedure nurses were moving like clockwork. Doctor was kind and calm. Post care was great! Instructions and out…great day! Thank you Aiken Regional
Went into the Emergency Room as per the instructions from an out patient procedure the previous day. I was asked the reason for my visit and shared information with those in the Triage section. The first medical professional that I bet was …
Arrived at 9am on Monday, August 10, after initial exam at Prompt Care. Went to hospital to have a CAT scan done, and test for diverticulitis. After initial intake paperwork, I waited in Emergency Room area for three hours with no …
My surgeon was great. Hospital however…I had compression wraps on my legs after surgery, but they were not even turned on until I complained of legs swelling and hurting 14 hours after surgery. Day nurse was very attentive, but the night …
I had minor surgery and was very impressed with how punctual and nice everyone was. Everything was done well, and they even called me at home after to check on me.
I received a very prompt professional experience at Aiken regional Memorial Hospital as an outpatient during a colonoscopy exam. The entire procedure from registration to discharge went smoothly and efficiently, and I was impressed with the very friendly helpful staff.
I was very satisfied with my treatment at ARMC. From the point of entry and registration to my discharge, the process was smooth, organized, and comforting. Each member performed their duties with confidence and efficiency. I was …
The radiography department needs to train their personal better about patient care. When positioning patients to take x-rays remember the fact the patient is in pain and can only move certain ways.
Staff was great but there was not enough. Many patients including me had long waits (4 + hours) for CT scan. Could have been in and out in an hour.
That being said, I came in with kidney stones and the nurse on duty (I think Sue Ann) was great and within an hour gave me meds to help with pain and throwing up.
Aiken regional medical center is a joke. The only time I would recommend going here is if you’re prepared to die after waiting forever in the emergency room. Took my dad here with stroke like symptoms (bp over 200, right side pain) for them …
Never seen hospital take 9 hour’s to see you.nurse not doing they job.i seen about 2 nurse on tik tok. I’m in the room and I haven’t seen a nurse and doctor for 2 hours. It’s don’t make no sense
This is my second time using the ARMC emergency room, and I have been impressed with their efficiency, kindness, and teamwork during both experiences. In this time of the pandemic, these values are more important than ever. Dr. Dees, Ronda, …
The care in the emergency was excellent. The caregivers were so competent and kind. The attending PA was exceptional and was assisted by two excellent a students. Gwendolyn, the attending nurse wrapped everything up. She leaves no doubt that she is an excellent care giver. Kudos to the team
Waiting here for eight hours already, came in with pain issues and an infection. They took blood and urine sample but yeah this place is very overwhelmed and the seats aren’t the best. Very uncomfortable and fell asleep a few times. Not …
I have been there quite often. I’ve had a complete abdominal hysterectomy. The nurses were great!
My experience at Aiken Regional med center was excellent. the staff that assists my doctor .Doctor Pennington was just great
also his nurse Britney. I Forgot his name he also call to check on me. I …
I received excellent care @ Aiken Regional during my lumpectomy- all nurses & staff were efficient, friendly & made sure all my questions were answered. The reason I didn’t give 5 stars was because I was told to arrive @ 6:45 am due to a …
Stayed in ER waiting room for 6 hours, other people had been waiting for 10 hour to be seen, most of these sick people left. If my 91 year old mother had not started to feel faint we would still be in the waiting room. The nurses were …
Just waited to long to be seen, but I do understand that patients need to be seen.
My wife was taken to the Emergency Room at ARMC after a fall on Saturday Morning, October 9, 2021. This was after a 8 hour visit on Thursday, October 7, 2021. She was dressed only in night gown and spent 4 hours there before discharge. …
Although it took the doctors a little while to figure out a diagnoses,my time spent here was fine. The staff was really friendly and caring,the nurses Joe and Allison were true angels and would answer all my questions. Them along with the …
My review is going to be pretty consistent with most everyone else’s here; the staff is nice enough, but the wait time in their ER is ridiculous. I was rushed there last Saturday for heavy bleeding at 6 weeks pregnant, and my husband and I …
My first every general anesthesia surgery/operation and it went super well. Dr Wayne Frei repaired a hernia while the rest of team took care of pre-op and recovery. As this is written, it’s been 72 hours since going home from outpatient …
My wife and I moved to Aiken over a year ago and have saught medical at Aiken Regional and shall never use this facility again. At first we did not realize who actually owns Aiken Medical Center and their associated pool of doctors, United …
I had surgery yesterday 9/14/2020 and I can’t praise them enough! The surgeon’s and nurses always take such good care of me. They are so sweet and helpful. I loved the care, attention and love they put into their work. I wish the emergency department was as caring as the pre op and surgery center was.
I wish I could put 0 stars. This place has no way to communicate with patients who want to get information concerning their bills. This is the second time I have used them and was charged for a service and could not get a clear reciept …
Excellent service from the front desk to the checkout. The Dr’s and staff were very attentive and answered all my questions.
We know Covid has caused issues, but having to wait hours before being seen by a doctor is a shame. We understand some misuse your services, but my 84 year old husband was in serious pain. An EKG was done (he has heart issues), blood work …
All the folks were very polite and helpful when I was there with my broken left arm, this past Wednesday. They were really busy with a lot of sick folks and a lot having coughing issues… they kept me out of the main stream of folks and we …
I went to the ER with chest pains and I received the best treatment from check in to my discharge. I was seen by Ben Taylor, PA and a PA student, Makayla, and they were very caring and listened to what I actually had to say. The girls in …
I drove a family member to Aiken ER due to extreme pain they had never felt before. Upon arrival we checked in. After and hour of waiting we asked if they may have an idea of wait time. 30 minutes….. The pain grew so intense my family …
I have repeatedly called to have emails to me stopped. I am NOT a patient at this practice and have been receiving communication (some containing sensitive information) for over four years!
The staff is amazing. Little long wait time but the nurse at the front desk kept me informed and every hour I waited. She was very sweet and caring.
The staff was wonderful… a few little hiccups, but nothing having to do with the nurses and staff assigned to take care of me. The hospital was clean, everyone so nice, the food was delicious… I highly recommend Aiken Regional Medical Center.
I came to ARMC ER Sunday January 23rd. I had tested positive with COVID earlier in the week and my primary car physician’s instructions were that if I got any worse, to contact their office or to go to the ER. Since it was a Sunday, I went …
I am a registered nurse. I was reluctant to have major surgery at a small town hospital but decided to go through with it anyway. I can not say enough about my wonderful experience at Aiken! From my surgeon and anesthesiology team to the …
Dr. Hammond is the best. Nurse Eric was outstanding, can’t say enough about the professional and kind treatment I received. Good process from start to end. Good consultation with Dr. Hammond detailing the results and follow up. Rusty the NA …
Such a caring group of physicians and staff, I have seen two of the physicians that cared for me while I’ve been out in the community and they remembered me, and asked how I have been doing. I genuinely feel like I am treated like family here!
This is the dirtiest hospital I have ever seen in my life. No cleaning protocols in place over the weekend. Widows dirty sidewalk had flies and spilled drinks. Just plain nasty.
It was a good visit didn’t wait long at all to be taken care of
This was my third visit to Aiken Regional Medical Centers.
Each time I’ve been there I’ve been treated well.
All three visits have been in the early hours of the morning. Each time I’ve …
I went to ER for right side pain. I was in tears from it and the anxiety, the nurse was rude and kept scolding me because I was upset when she was trying to give me a IV. She snatched my arm and shoved the needle in because I couldn’t relax …
I (Elaine) have had 2 admissions to Aiken Regional, within the last 5 months. My care was great, very good food. You are able to call your nurse, and food service on you hospital phone. I think the Center could improve their program for …
I came to the hospital on June11th for outpatient surgery. The preop nurses were exceptional. They were caring , kind and attentive. The recovery room staff realized there was a problem with my low oxygen levels. Dr. Chase said in order …
I arrived at noon but didn’t leave until 15 minutes before 11 pm. I waited four hours in the waiting room before anything was done. That’s including registration. When I finally was allowed in the back, the doctor was very nice and so …
Our Dr. was thorough and attentive. Our nurse, LeKisha C. Was fabulous! She was caring and kind as well as efficient and knowledgeable. With the ER bursting at the seams, everyone we came into contact with was, amazingly, pleasant and …
I had erroneously noted the wrong time for my appt. for outpatient surgery.
Dr. Shannon’s support staff called me and they were successful in getting me treated in a timely fashion though his schedule was tight. Needless to say the …
During a visit to the ER I informed the staff that my MIL has extreme dementia. They took my phone number and said that they would update me. I totally understand that we are in the midst of a pandemic and they can not call about every …
IF I COULD RATE ZERO STARS I WOULD!!!!!! I RECENTLY VISITED A FAMILY MEMBER STAYING AT THIS HOSPITAL AND IT WAS HORRIBLE!!!!!! I WAS THERE AROUND LUNCH TIME AND THEY SAID I COULD ORDER LUNCH EVEN IF I WANTED TO EVEN THOUGH WASN’T A PATENIT …
I had an emergency yesterday and was transported by Gold Stars ambulance to ER. Everyone from the ambulance people to ER staff was caring, reassuring, and professional. And specials thanks to Dr Jenkins, for stopping in and updated on what …
I had an excellent time with the hospital intake personnel and the nurses in pre-op were fun and very professional. I really appreciated their humor as we waited for the doctor to show up, …
I left without ever seeing the doctor. I saw the triage nurse and the phlebotomist and read my own reaults from the patient portal. No communication about when or if I might be seen. There were people there longer than I. My son drove me to Augusta and I was seen within a half hour.
Fantastic staff. Dr J in the emergency room was absolutely amazing and cares about each patient as though it was his family. All the nursing staff is fantastic and very compassionate about what they do. I would strongly recommend this …
on may 17, 2022 had a surgical procedure with dr. anderson. prior to the surgery the nurses and support staff took good care of me ane my wife. a seciial thanks to nurse Tonya who made us feel at ease and comfortable. she made us feel better about being there for a surgical procedure..
I really felt dismissed by the doctor. Nobody wants to sit for hours waiting around just to be mistreated. I wasn’t taken serious. She was in and out 2 minutes top. The nurses on the other hand were very nice. Registration personnel was nice. Triage was a great experience. I felt they cared more than the doctor herself.
I was admitted to ARMC – PCU after an allergy attack from smelling Shrimp. I was really impressed at the treatment I received. Anytime I hit the NURSE BUTTON someone responded. They were in and out checking on me alot also. I do not have any complaints.
Was seen in the ER in a timely manner for chest pains. I saw the hospitalist Dr Uganda (my be spelling name wrong) and she was excellent. All of the staff in ER was excellent. I was admitted and saw Dr. Pennington, the cardiologist. He was …
I went in at 8 am left out at 1pm due to no help. Would have left later than that if I didn’t just walk out and told them to send my prescription to my pharmacy. The worse service at this but nice front desk folks. If you really care about …
Everything in the Hospital went without a hitch. The nurses were very competent. The Loop area where the implant took place was very clean.
My nurse, Brittany Bearden, was especially competent and friendly. She needs a raise in my opinion. Dr. Eaves was in and out before I new it.
The wait was 13 to 15 hours at Aiken ER. I left and went to Sweetwater ER in North Augusta.
Great experience. The nurse was so warm and hospitable. No long wait time.
The nurses in the Endo Suite were very comforting. It was evident they love what they do! Mel, Christina, and their was a third nurse, I cannot recall her name, were professional. They sensed my nervousness and found a way to calm my nerves by singing! As a music lover, it was just what I needed. Thank you ladies!!!
Staff in ER were overwhelmed, over worked and understaffed. They did the best they could. After blood tests and urine sample, waited 6 hours with no results. Finally asked if my Dr. could request results. Was told yes. Sitting on a …
I had an outpatient surgery and everyone was great! Connie was my pre-op nurse and she made me feel very comfortable and at ease. Dr Enter was patient and kind. Dr Hoover and Butch kept me safely under anesthesia. My recovery room nurses …
Aiken Regional ER is a great place to go when emergency treatment is needed. Great understanding and helpful staff! I was prepared to stay hours when I first entered the ER doors. 2.5 hours later I left the ER. Thank you for the fast service!!!!!!
From the moment my husband entered the ER with severe chest pains until he was discharged from the cardiac unit seven days later, we could not have asked for a better treatment experience. From members of the management team of the …
A colonoscopy was performed on 9/21/21. The nurses and physician, Dr. Hammond were excellent in the performance of their respective duties and were very personable in making me as comfortable as possible to relieve any of my anxiety prior …
Overall better than average but not 5 stars. There was a lot of back and forth and very little communication and clarification on what was going on with my surgery. But it is a hospital so these things are expected. No one likes going to the hospital but if you have to go, this one is fairly decent.
Don’t come here if you are pregnant. The doctor was cold and rude towards my mother during her first and second checkup (she is pregnant) she went there a THIRD time and they told her she was miscarrying, diagnosed her with an incomplete …
Wait time was short and nurse/tech was friendly and polite.🙂 …
Wonderful service from the time I arrived till the completion of my procedure and even being wheeled out to the car! Everyone did their best to make my visit as comfortable as possible!
I went to the emergency room with a head laceration. Everyone was so nice and friendly and professional. The ED was busy but I got out in a timely manner. I had to have staples in my head with a Tdap shot. Thanks to Mark PA and the nurses for my good care.
I have absolutely no complaints from registration to prep to the procedure to recovery. All the care I received was excellent, everyone was courteous and kind to both me and my wife. This experience was in line with all our previous experiences at ARMC too.
The staff were exceptional. Every one was very kind, professional and stayed busy getting their jobs done. They took have extra care to make sure I wasn’t nauseated after surgery. Everyone was very attentive.
I have always received excellent care from the time I walk through the door until I leave. The nurses are always upbeat and professional.
I went in for a total knee revision, was a pleasant experience. There is no reason for me to complain about the hospital or staff. The hospital was clean and up to date (as far as i can tell), The staff was more than courteous and helpful, …
The doctors and therapists who overlooked my mother’s care seemed knowledgeable. Since my mother has severe dementia, as her son and POA, I needed to communicate with the doctors. However, they would not call me when requested. They …
Excellent team of medical staff took care of me. The procedure was well explained and the ream made the process as fun as possible. Although I hope to never visit any hospital again, everything was very comfortable, organized and you were …
I went in for a procedure in Endo. Registration was a breeze with Ms.Alicia R she escorted me up to Endo and the conversation put me at ease. The entire staff and I really mean entire staff in Endo was very friendly and made me feel so much …
First class bedside service all the way through my procedure. From the genuinely kindhearted and yet detailed professionalism of the admitting nurse, as well as all the doctors and nurses in the OR right through the procedure, and the super …
I was treated respectfully by every staff member from the front door until I got back in my car. My nurses were attentive and kept me informed of what was happening. Even though I had to wait beyond my scheduled appointment time I was …
This was my second in-patient stay at Aiken Regional Medical Center. I received excellent care from a strong five physicians medical team. I was offered at-home care. However, at Aiken Regional, tests were given to determine my medical …
Friendly lady at the register process.
White female nurse didn’t announce herself upon entering room I was seen and in …
This is my experience at the emergency room visit. I had stroke like symptoms. The whole experience lasted 14 hours to speak to a doctor. The first doctor asked me about my lower abdominal problems. He was confused about which patient he …
Excellent experience. Very professional. All of Aiken Regional Med staff focused on every little detail. Dr. Frei and all of his staff did a great job to make one feel safe and comfortable. Arrival, procedure and discharge timing/protocols were exceptional. Thanks to all.
I waited in the waiting room for 6 hrs with only a total 5people in front of me just rediculous. I watched people come in after me and get medical care
Billing is a nightmare. Phone system does not send you to the correct facility to deal with your billing customer service needs. …
I was recently admitted to Aiken Regional Medical Center for treatment. I found the medical and supporting staff to be informative and professional. My stay was as positive as a hospital stay can be from the emergency room to discharge. Even the food was good. I can highly recommend this facility for your medical needs.
There was no air in the room we were in so my husband and I were both hot the whole time. It took awhile to get anything done…a room, a nurse to come in, a doctor to come in. We were there about 5 hours for severe dehydration. The …
Came in for a routine outpatient procedure and was very impressed with the efficiency, courtesy, and compassion of the staff from check-in to recovery. Very happy and will happily choose them in the future for any further healthcare needs!
My first time to the ER. I was treated great. Friendly nurses and doctors. Registration was a breeze. They young lady was professional and kind.
ER is incredibly slow, the people are nice but I shouldn’t have to spend 6 in a waiting room to be told there is a virus going around and that is what is causing your symptoms.
Aiken Hospital
The Nurse that was asking me questions to get me checked in was rude and you are nothing but a number to them… I will never go back again. …
Very attentive Doctor and Nurses to my situation. I would recommend they take a follow up covid test of incoming patient to confirm. Also suggest they do a throat swab to rule out strept.
The hospital was clean and had sanitizier products everywhere to ensure that everyone had access to supplies to keep them safe. There was staff help with the login computers if needed. The security officer was nice and directed you where …
Check-in was easy and fairly automated. I didn’t have to wait long to be called back for my procedure, for which I had an appointment. Waiting room was spacious and seemed pretty clean. However, the pandemic has ended. Follow the science, …
I had minor foot surgery on 03/08/22 and this time the place was fantastic. It’s hard to believe that they’re the same hospital after the problems I had with the ER a few months prior. Everybody was so friendly and so concerned for my …
I received the best care in the ER today. Everyone from the nurses, registration, lab, ultra sound and the doctor was so pleasant to deal with. I hope I don’t have to go back but if I do, I know I will be in good hands.
I have been to Aiken Regional Medical Center many times for different reasons and always had to wait at least 3+ hours before ever getting seen by medical help. Sunday Morning was so different. My husband dropped me off at the front door …
Overall very good experience. Doctors, Nurses, and other staff members were courteous, prompt, and kind. Third trip to this surgery center with positive reviews each time. They took very good care of both of us.
I had a wonderful experience at Aiken Regional. From the time I arrived, from registration to post surgery and discharge, I was treated with gentle kindness and respect. Everyone was helpful and concerned for my welfare. It couldn’t have …
Coming to Aiken regional makes you think you are in a third world country. Absolutely ridiculous! P.S. not going to a website to contact you. You clearly have my contact information. I had to provide that along with my payment for sitting in your facility.
While there was some confusion/delay at the initial checkin, the staff up in the endoscopy lab – from aids to nurses to anethesiologist to the specialist doctor – were highly professional yet friendly. Their demeanor, actions, and …
Just don’t come here. Expect to wait a long time not just one hour but daylight to night time hours. Each time the call you for Vitals, insurance, x-rays, anything you’ll wait. There’s better hospitals out there and I would rather drive 30 …
The staff at Aiken Regional was amazing. I had surgery, after which I received the best level of care. The nurses in the women’s life care center are the best ! Thank you for taking such great care of me!
I experienced professionalism and a high care level from the second I arrived. Everyone was pleasant and smiling and did their absolute best to make me comfortable. The doctor that attended to me was fabulous. He too was compassionate and caring and I knew that I was getting the highest level of care.
The best doctors and nurses I’ve ever delt with. Love Aiken hospital.
I had a scheduled outpatient procedure at Aiken Regional. Each step of the way was seamless from my initial doctor consultation to discharge. The staff at the hospital were very professional, efficient, and kind. Best of all, I was in and …
I had my C-section here with Dr.Boone and his nurse (Kayla or Haley) I believe was her name… young nurse, blonde/brown hair, bluish eyes, slim… she was absolutely a angel in the operating room! She made my C section experience as …
Everyone was so amazing and so calming considering why I was there. I work here and and will continue to because of the care I was shown.
This has got to be the most worst ER visit I have ever had in my time. ER was not busy upon our arrival and yet 3 hours later still haven’t seen a doctor, and it being 7:00am now we probably won’t for another 2 hours cause it’s shift change …
Too long of a wait. Nursing staff didn’t seem to care if you stayed or left. Doctor was nice and seemed to care. Hope I don’t have to return
Wait was very long but once got in back I was taken care of. All staff was great. Dr Hogan was informative and the staff in ER is top knotch
Wonderful staff! Attentive and personable, and they seem like they truly care about their patients. (Also, inexplicably, the 302 Cafe’ is really good.)
Emergency is horrible we been here sense 12 and it’s 7 pm and my wife hasn’t been scene she pregnant had headache and felt nauseous body ach n gramps, fever. ppl been walking in and getting scene before us scheduled is all mix up. I don’t recommend
5/23/2022 – still no survey. Spoke with Theresa but I don’t think they would even address the issues.Just go to Augusta University (AU) instead; only 30 min from Aiken. The OBGYN praise AU saying they have better equipment than Aiken …
Brought my 4 year old son in to be checked because he had a fever of 105 and complaining of ear pains. After registration I sat in the back for over 2 hours waiting for Covid results . Nobody came to check on us or checked his ear during …
I was pleased with the person coming out to let us know that ultrasound was running 30 minutes behind that I appreciate very much
Horrible experience; waited 16-hours in the Emergency Room for the on-call cardiologist, and she never showed up. Went to the ER late on Saturday night suffering with severe chest pains. ER staff performed EKG, blood laboratory analysis, …
They have horrible service in the emergency room area. I brought my mom to this hospital for chest pain when she walked in their was no one at the desk. She saw a young lady walk by and asked for a wheelchair. The nurse then came back from …
I walked into emergence room at Aiken Regional because I was in distress not being able to swallow water. I was placed into the system immediately. Following X-ray for possible pneumonia, Covid testing, and blood analysis it was determined …
I went to Aiken Regional on the 10th of August and tested positive for covid. They told me to come back if I experience chest pains or shortness of breathe. So today I was experiencing that. I wasn’t there no more then 45 minutes. I went …
We just spent 9 hrs in ER. Awful experience. I had to push to be seen then when I finally got back we had to wait another two hrs never saw a nurse. Don’t go to Aiken General if you can help it.
Dr and staff were wonderful to deal with. Timely and pleasant. Kept my wife and I well informed. I really appreciated the follow call post surgery …
The ER staff on Friday night was absolutely horrid. I had about 4 people which I can clearly name that are out of this statement with their above and beyond care, but the rest spoke about patients behind their backs including myself (my …
I was there for out patient surgery all took place in one day. The staff couldn’t be more efficient and the nurses were wonderful and caring. Doctors were great, everyone talked to me and updated me on what to expect. All in all it was a great experience!
Took forever to get into a room after being admitted. But once in the room the service was great. Friendly staff on all shifts including house keeping and food service.
What a team! From entering the doors to discharge – splendid care. Each staff member that I or my wife were involved with were courteous and delivered top-of-the-line care, and I’d like to share. After entering the doors to the ED, I was …
I’ve had bod really good and also bad experience at Aiken regional. My past 2 visits have been outstanding but also weren’t busy, they got me in immediately and staff was amazing and very caring. The times before that it was when Covid was …
Excellent care and treatment from the Emergency Room staff tonight. A lot of citizens like to talk terribly about our wonderful hospital, but I have experienced much worse treatment in Augusta. For the amount who complain about Aiken, the …
If I could write a review with zero stars I would. Have waited 8 hours with my daughter who is having a possible miscarriage. People ahead of us have waited over 9 hours. Those people left 6 hours ago. Its ridiculous and I am a nurse. I …
I want to say thank you for taken care of my mother in law for the last month she has now pass on but not suffering anymore you guys were great towards her very little trouble and you guys treated her with respect special thanks to the doctors, icu care, and pcu, care you guys were great 👍👍👍 …
Dr. Khan is really kind and was helpful. The receptionist there gave me an attitude and sighed and started acting like I was asking her to hold up the sky all I wanted to know was if I could get my scans some way.
My stay was overnight for neck surgery. My stay satisfaction increased when i discovered that instead of hitting the general call nurse which went to a nurses station and often had very long delays (which i am attribute to shortage of …
Everyone was very professional. Very kind and caring!!
Entering into hospital was very long wait. Need more help at front desk to check in people. They were kind and helpful.
My first time using Aiken Regional and I had surgery done and everyone was very kind and professional. Hospital was very clean in the pre-op area. As redundant as questions can be as it comes to surgeries, all medical staff did their part and went through everything multiple times.
I was very disappointed yesterday at south side imaging. I had an appt at 230 was told to arrive 15 min before. I never got registered until 245 and then never got taken back until 305. And not enough seats for everyone to sit in waiting room. They had one person registering.
The facility was clean and everyone that I had the pleasure of dealing with was very friendly, welcoming and professional. I felt very relaxed and at ease during my time there for my CT scan
ER IS A JOKE!!! Triage customer service is awful if you ask questions. When you bring a 98 yr old patient in that is not eating , drinking, or taking tier diabectic medications they should not be sitting in the waiting room all day and not …
This is supposed to be an Emergency room, but when you have to wait 4 hrs or more just to be seen, is it really an Emergency room? Worst hospital around, 9 hrs and counting in the emergency room still. If I could give a zero star I definitely would.
UPDATE 1/20/23 – Added a STAR because two weeks ago, they adjusted it to zero. HOWEVER, this week I got a bill again. Probably automated, so as soon as I get no more bills, I will up this to a 4/5 stars Keeping my fingers crossed. …
Aiken Regional Hospital help me tremendously all the time regardless of insurance or not,they didn’t treat me no different than the next person. Thank you so
much for the relief and help from the nurses …
Spent 3 days in aurora. No private one on one. Group therapy consisted of a bully CNA. Who was a want a be drill sargent. She threatened to lock people out of there rooms. You were expected to sit in the common room. You sit in this loud …
Best labor and delivery I know, delivered my second on the 13th of January and the staff was amazing. Especially Ms. Michelle she helped me and my husband through my labor, and never left my side till I moved to postpartum. 100 out of 100 ❤️❤️❤️🥰🥰🥰☺️☺️☺️ …
I had an X-ray done yesterday and now have to apply at AR hospital “records dept” to actually get a copy of the X-ray? What?? The radiographs are not even in my healthcare portal, WTH?? I am entitled to my own medical records. I should not …
Worst place ! Went in there at 5pm with chest pains and really bad asthma. 7 hours later was still in the waiting room . Ask front desk they said it will take at least another 4-5 hours to see me and they recommended me to go home and see …
Terrible experience with my mom’s care . Called Patient Advocacy several times with no callback. There are some good nurses there I know personally, but most are travelers who don’t care about patient safety.
The wonderful staff of nurses, including the double AA ladies, at Aiken Regional made my colonoscopy procedure a simple routine event. Everyone from Nevada at check-in to Dr. Winburn, were a pleasure to deal with. See you in 10 years!!!!
The Aiken E.R is a joke. I blacked out yesterday in my kitchen around 2pm , left a huge bump on my head and im also 8 weeks. I told the hospital staff all of this and they sent me to the waiting room, they called me back for blood then back …
Was told by Dr to go to the er because of pancreas infection, arrived at 2:00 pm sat in the waiting room till 3:45am, with only blood test. Was told I was on priority list for room to see Dr. All the timevivwas in pain all the time seems staff had no care for the people inn waiting room
On September 1st I had a biopsy. The radiologist stated,”I biopsied the wrong place. It is so small it can’t be cancer.”Due to his negligence I had to have a stereotactic biopsy on September 15th. My Dr. and surgeon were disgusted as I was. …
I had a simple surgery but my experience was seamless from beginning to end. I was informed every step of the way and could not ask for a better bedside manner from the entire team on my case!
I heard rumors of how bad this place was but didn’t think it was true. I came in having severe chest pains and shortness of breath. They did an EKG on me and it showed I had an irregular heart rhythm. I was told to sit down and wait 12 …
If I could rate this a zero I would, I waited for over 4 hours to be seen finally I left. I spoke with one woman and she was there for 13 hours. I know hospitals and EMS is overwhelmed but the wait times are uncalled for. If you need to go to the hospital I highly suggest going to Augusta university
Suffered respiratory issues for almost two weeks. Very talented emergency physician discovered pneumonia after several other providers missed it. Put on meds and inhalers with quick positive results. All other ED staff polite, efficient, and caring. Many thanks to all at ARMC!
Arrived at ARMC on 01/17/23 at 3 pm. Waited until 2 am in the morning and was unable to see a doctor. They drew labs and did X-rays but no doctor. I ended seeing my primary doctor the next day. I sat at ARMC getting weak and very hungry. I …
Who ever heard of a hospital who with holds culture results? By mail and I personally requested for 2 months. Did they even send the culture to the lab? Whats the deal. When I see my doctor tomorrow I’ll ask him to help me get culture …
I went to the hospital because I needed x ray of right foot. I fell and was experiencing severe pain from the incident. When I arrive I thought I would have to wait for hours but I am glad to say I was treated with in a reasonable amount of …
My visit to the ER yesterday was very, very positive!
Everyone who took care of me from admitting to all of the techs, nurses, doctors, etc. were extremely efficient and caring! I really can’t say enough about all of them!
I would like to share multiple things with Aiken Regional as well as the public.
When you or your family member arrives and you feel ill, you believe your …
I had a wonderful experience from pre-op to release. Everyone was so kind and helpful! The nurses, doctors, lab techs, hospitality and food service went above and beyond expectations!! I will be forever grateful to each one of them!!
I don’t know how this hospital chooses in what order patients go back to be seen. It baffles me my father with stage four cancer waited in the ER waiting room for 6 hrs with jaundice and a fluid build up when he finally got back to see a …
I had severe abdominal pain. I had to wait 7 hours before I was seen by a doctor. I stayed at the hospital for 12 hours and was not admitted. No emergency visit to the hospital should last for 12 hours. No emergency visit to the hospital …
Been here a lot for my sister, staff took awful care of my sister the many times she’s been here. I’ve been here once for the ER and a lady, asking for my insurance, was awful. Basically the info was out of date so I had the up to date …
Waiting 6.5 hours to not even have my blood drawn.
Every pregnant was seen before me with similar reasons for coming in. …
Staff was very rude except the Dr. and nurse. Did NOT tell me what they were doing or taking me. I was put in a room that was very dirty. When a patient is going through a tough situation caused by PCP, needs to listen and be understanding! Not EVERYONE is the same.
Everything was great when checking in, getting my xray. But last BP check I was told last stop, doctor. Well after 4hours or so I had to leave. I had a very bad cough and so I kept going outside to get some air and cough my heart out. I …
Chaotic surgery prep. IV stint in muscle instead of vein and when I pointed it out I was told the nurse who put it in was good so it was okay. Ended up with a grape size knot of anesthetic on my muscle before the IV was moved and done …
I did not have a good experience in this hospital. Although the nurses did an excellent job, the number of nurses was a problem. I was there for 7 days and received a toothbrush on the sixth day. I was given a washcloth and a small pan of …
My dad drove himself one-eyed to the their ER and checked in at 12:09 PM. About 5 mins later an elderly man was helped in the ER by his spouse to check in. He looked to be severe pain, vomiting, and could barely walk. They checked his …
Tonight was the worst experience at Aiken Regional. They have a nurse in the ER front that thinks she can speak to anyone however she feels and as bad as I feel I walked out. Our hospital has to do better with who they are hiring to care for others.
I was treated very well, I felt like all concerns were met.I was admitted for a stroke,I never had a problem with any one; nurses, Dr or lab techs.The Er at sweet water were also great. Cat scans and MRI …
3rd world medicine. If you can crawl to Augusta or Lexington, do so. Atrocious !! Zero accountability. Everyone on staff doing the least they can. Nurses and technicians with no integrity! Outright untruthful staff. Aiken needs a new …
My dad was admitted and when I called to check on hom the nurses were rude & nasty, they transferred me w/o advising me where I was being transferred. I held over 10 mins called back, the third nurse was nastier than the previous, she told …
I had broken my left leg in 2 places,right below my knee cap (tibia and fibia)!!
I called 911and they were here within 5 mins or less,the pain was so …
I came because I was severely dehydrated and I’m pregnant I was cramping very badly and given half a bag of fluid. I was in bed in pain and didn’t have access to the emergency button. The nurse seemed to be rushing and basically rushed me …
The nursing staff was courteous and professional, especially Beth and Jody! The doctors were outstanding, especially Dr Chase! However, the registration process was cumbersome, nonsensical and inefficient! As a consequence ones first …
My wife and I are setting here please for 8 hours. They did an X-ray about 7 hours ago and had the results shortly after. This er thinks less people have an emergency on holiday. We probably could have driven to an er in North Dakota, …
The actual care I received by the staff & providers was worthy of a higher rating, but the [lack of] speed of care was appalling. I arrived at 4:30 PM with a broken arm. X-Rays confirmed this an hour later. I sat in the waiting room for …
If I could give 0 stars I would. I’ve been here now 2 times in the last 2 months with my coworker and my father. My coworker and I spent 8 hours waiting. My father came doubled over in pain and before I got a chance to tell him to go to a …
Arrived at ER at 3 pm and wasn’t seen until 10:30pm. Overcrowded conditions, no information and lots of chaos. Staff was extremely friendly and compassionate and if I was just rating staff I would give them 5 stars. People were in pain and …
Reception was kind and courteous. Surgery prep was on time and very professional. The doctors, nurses and medical support staff were very kind, courteous and supportive! Discharge was prompt and easy. Excellent experience!
The last 3 times I have been to Aiken regional either to the ER or for lab work has been a nightmare! I will never go back there again! The ER was standing room only, The wait time was horrible, When I went for labs the wait time and the …
This review is based on the women’s healthcare. Before having our babe we took the class that showed that women in labor had access to showers, birthing balls, we could walk and were able to birth in different positions. The class made it …
Robin, my day nurse, and Bea her tech were so completely professional and yet caring and sweet. Gail, the night nurse was also very good. All were very attentive to both me and my husband. Couldn’t have asked for better caregivers! ARMC day surgery is a well oiled machine! Thank you to all!!
My husband was admitted Saturday evening straight into the cath lab for an immediate procedure. The attending physician, Dr. Arthur, and his team placed a stent in his main artery. The follow-up at the hospital over the next couple days …
This is ridiculous, they put you in an room and leave you in there. I have been here since 9am, it’s 2:00pm. And there is still nothing. Worst hospital ever, they do more walking then anything. My son came in the ambulance and still had to …
Untrained staff, medical equipment that doesn’t work, uncaring hospital nursing techs. Was told by 1 that I should get to the bathroom by myself 4 hours after total knee replacement because she was busy.
I was at the hospital for an outpatient procedure and the reason I gave 4 stars is because of my severely delayed registration. I sat in the waiting room for an hour and forty minutes while there was only two ladies working the process and …
Unfortunately, I had to go to the ER with a nasty bout of AFib. Fortunately for me, I was met by some of the best professionals I have encountered in a while! I was met by caring nurses, techs, and physicians who quickly diagnosed and …
Night shift nursing was amazing! However, it was a busy night into the next day. Still good service! The surgeon didn’t even want an orthopedic f/u after a horseback riding accident. No broken bones but soft tissue damage and immense pain. …
Went here for my 5 year old that had fell and hit her mouth on the table. The staff
was very friendly and mafe my daughter feel at home. X ray and the cleanliness …
Went in for kidney stones, waited 5 1/2 hours to be seen. I was in pretty bad pain the whole time, pain that was alleviated 10 minutes after I was given a room. Almost 6 hours of crying in pain that they were able to mitigate very quickly …
I have come to this hospital multiple times and ended up leaving after 7 hours and not even being soon by a doctor! Had to drive to Augusta University hospital because they are way faster but longer drive. It’s crazy. One time I had asked …
Worst experience I have ever had in a hospital! There is one guy in the emergency room who is so rude to patients trying to be seen, waited 9 hours with my son who was in serious pain. He was sent by his Dr to the emergency room. We sat all …
Wait time was very long made worse by little updates from staff. Understand that it was a Saturday and a bad choice on my part required the visit, but many were frustrated by not getting some sort of update. Again, understand it’s …
I went to out patient surgery center in the hospital January and was totally satisfied at the attention I got for my procedure. The place was clean. Nursing staff was 1st class. Out of all of the hospitals I have been to this one is at …
All the personnel I encountered at the ER at Aiken Regional were courteous and professional (especially Lou, the CT administer person). However, taking 6 hours to get the results of my request is definitely too long!! After speaking with …
I’m very pleasantly surprised at the level of care I received at both the Sweetwater are ER and Aiken Regional Medical Center. …
The first thing I discovered was how easy it was to check in. It was also very quick. I was rapidly taken to a room to get into hospital gowns. The nurses are very friendly. They worked quickly. I like them. I felt at ease. My blood …
I had surgery. I was greeted at the kiosk with a lovely young lady that was helpful and you could tell she enjoyed her job. From that point forward everyone continued to be professional, from my nurses to my anesthesiologist to my doctor to …
Have had multiple horrible experiences at Aiken Regional and dealing with the staff. I have been trying to get in touch with someone for 8 months regarding a poor experience and a financial assistance request. No one will get back to me. …
My mother is currently at Aiken Regional and the care she received yesterday was terrible! (The previous two days were much better, I will say) There is a sign on the wall of her room that says someone will be in at least once an hour to …