Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
I don’t like the infusion center at Albany Med, at all. It is so LOUD! All the staff are obnoxiously loud. I wouldn’t return for any future infusions. I need peace when I am receiving my infusions that place was nothing but hectic!
I wouldn’t be alive if it weren’t for the lovely(one nurse in particular) people in the Bernard and Millie Duker’s Children’s Hospital. The EMT guys were also really great. I had a Pulmonary Embolism and if it wasn’t for my doctor Matthew …
Very confusing maze of a hospital. The building is very choppy. The signs are confusing. You need a map to navigate from the parking lot to the actual hospital. I was not the only one. This is my 2nd visit to this hospital and both times I …
My nephew was brought here after an accident on his bike. The staff was caring and very professional. The doctors answered our question no matter how trivial they seemed. The nuses were there immediately to address any problems he was experiencing
Went to the ER after a snowboard accident via ambulance. I’ve had my fair share of ER experiences and this one was different with the way the ER staff handled my injuries and how fast paced everything went down (scans, pain meds, …
Not sure if it was a fluke, but TEN hours spent in the ER as of this post; no sign of when this atrocity will end. Nothing compared to the poor woman next to us who has waited 13 hours!! Dozens of overflow patients lined up in the halls, …
AMC has a ridiculously strict covid visitor policy.
Only two visitors per patient per day. I get it. its a pandemic but there are ways to lessen the spread of covid with visitors.
BTW the other area hospitals are not as strict.
Parking for the emergency department after hours is ridiculous. I had a sciatica nerve issue i had to park almost mile away in garage. What kind of service is this? I drove to Memorial Hospital and parked right next to the door. Sometimes simple is the best way to go. Invest on better parking planning for you patients.
The staff is professional and friendly but the facility is a nightmare. It seems to be laid out by either a 4 year old with poor preplanning skills or a architect with a grudge against the elderly and grief stricken parents trying to find …
If you travel via public transportation during the winter times, disabled, or with a stroller I would advise you call for walk route and point of entry and record who you spoke with, patient care rights include safety and if you don’t have …
Staff were verry rude will not give u detect answers to you’re qwestions and snub u off and to get rid of u as fast as that can. And wait time is crazzy in sane
Spent 8 hours on a stretcher in the ED hallway, listened to a man in the room next to me die, saw him carried out in a stretcher under a sheet an hour or two later. There were sliding glass doors to the ED rooms, but staff never closed …
Unfortunately I had to ER. They kept me there for four hours but could not figure out why I was having chest pain. Its been more that three weeks and I am still in pain. They sent me bill for five thousands dollars. …
Yesterday was a lot. Had a bit of a health scare (all good though), but the level of disrespect that I received from the staff (doctors and nurses) at this hospital is something I’m still digesting. I was assumed to be homeless and drug …
So after a 12 hour wait we finally gotten discharged. My girlfriend and I where kept in the hallway with no nurse bell around. Nobody came to check on her only after me walking up to the desk and getting someone for her. The staff simply …
My daughter sees many Drs. from outpatient services. Since when has it been a normal to not inform the patient that there Dr that they have seen for 20 has left. This has happened twice with 2 different Dr in 6 months. Went to one Dr yesterday to only be informed when asked for booking appointment for next year. ugggg
I had a lumbar puncture today and I was so nervous but the RN who was with me throughout was AMAZING. Her name was Ellen and she was SO good at her job and went above and beyond to calm my anxiety for the procedure.
Bad reviews are absurd, think about the entitlement issues these people have. All my doctors are at AMC, they teach what they practice. I have never met one that did not satisfy my high standards. Every ER can be chaotic and, although I …
Awful. We checked in ER @ 8am. Even people who arrived after us were called in. Checked to see if we were next and were told we were called, but had left. Lies. We never left waiting room. She came over to check bracelet and went away. Came …
My mother had her knee replacement surgery at Albany Medical Center and the staff all treated her so well and with great respect. I would highly recommend this portion of the hospital’s services and would definitely go here if I needed such …
If I could give the poor excuse of a medical facility a negative five star, I would. We were told to bring our child to AMC by the nurse line as her condition was dire and while there we waited until close to seven hours to see a …
Every time I come here it gets worse.
Earlier this week I went to the ER and LEFT wo treatment because the intake staff violated every HIPPA clause I know about. I heard the name of, the medical …
The ER in this place is HORRIBLE ; Miserable, loud, crowded. Half the people are there for mild self-treatable injuries or in general bullshitting; probably looking to score some drugs. I wouldn’t recommend coming to this ER if you have or …
Be forewarned: AMCH’s inpatient behavioral health unit (psychiatric unit E2) too often discharges patients before they’re ready. That’s a serious problem for those patients and their families.
Note to albany medical employees. Don’t work in a fields of helping people if you don’t want to help us! I didn’t come for straight faces, passive aggressive attitude and unpleasant attitude. I usually go to St. Peter’s but it was …
Oh boy, I’m back for ANOTHER bad review. I now have to bring my sister to a different hospital because Albany med is denying her care because her insurance isn’t working right now (which is highly illegal by the way). They’re trying to send …
My elderly mother was a volunteer chaplain for Albany Med for a few years in the 90’s.She used to come home crying and telling me the story of the HIV baby who passed away or grief of a family after losing their mother. It was a difficult, …
Used to praise Albany Med. Had a procedure done yesterday, and the radiology Dr was great but had an allergic reaction to contrast. He call the er dept, arranged transport, and advised the er dr this was a known allergy and i was medicated …
I needed to see an ophthalmologist on a Sunday and Albany Med was the only place with one. I got there and he saw someone else while walking past us and went home. Four hours later we still were waiting. we finally just left. Nice. I guess I’ll go see a real caring doctor this week.
I am a 47 year old woman, who is disabled. I have high blood pressure. I had very bad food poisoning and called a ambulance. I was admitted, and the doctor told me that I had eaten something bad. He kept me there, giving me test after test …
I have had the opportunity to use the services of the ER, Radiation, Surgical, Vascular unit during my dad illness. Most departments are customer focused and the experience were good. Social worker on the vascular unit were very …
Most certain my 19 yr son was forgotten in the ER, also he received the wrong blood type upon hand off to critical care unit, treated by new residents for first 3 hours of care for blunt chest trauma, chest tube and trauma cath places by …
Do not go to this hospital for birth care. I repeat, do not go. Their are some nurses that are good, but the overall experience will be terrible. They don’t listen to anything you say to them and treat you like you are a moron. Do yourself …
My mother was admitted through the trauma center at Albany Medical Center on June 21, 2018 for a broken orbital bone and nose fracture. Everything was going well until she went to an inpatient room. …
I had a very traumatizing experience and an altering life changing experience. I ultimately lost a loved one due to the negligence of that place. Although all the years I thought this to be quite a top notch place, I realized from this past …
so my 71 year old friend fell, her nose is bleeding her face is bleeding, she injured her back, her neck, and she might have broken her arm or shoulder. She went off in the ambulance – I follow – we go to Albany Med. I get here I’m sure …
I had to be transferred from CMH. The care I was given at Albany Med was terrific. Great support staff, wonderful nurses. Food not so good. And beds are not as up to date as they could be. The whole hospital needs an upgrade internally. But very thankful to the folks who took such good care of me, especially those down in VIR.
If there was a rating lower than one it would be my rating. I’m at Albany Med due to the loss of my fiancé a few days ago from covid. I am here for psych reasons waiting to get into a specialized psychological treatment facility for my …
My husband was transferred here from another hospital after having a stroke. Had I known it was that I would’ve driven him here myself. The staff were always kind to us through our many questions and concerns, he was transferred to …
Not sure why there are so many negative reviews. This is a great hospital. Dr. Adamo and the neurosurgery team are amazing. PICU is very nice and the staff is informative, friendly and well educated. I trust this hospital and feel very comfortable with allowing them to care for my loved ones and myself.
The hospital was filthy beyond belief. I could not use the bathroom because there was urine all over the toilet and floor, when reported to the nurse, she agreed it was filthy but did nothing to correct it even though there was a janitor …
The service was appalling. My younger brother went in with chest pain and the staff was completely inadequate. I had to put him back on the cardiac monitor myself. I was monitoring his blood pressure, he was grabbing his chest in pain and I …
Horrible experience in the ER. I have never seen nor experienced such a poorly unstaffed operation. The administration should be ashamed of themselves.
Had to turn off our own IV machine. My wife didn’t want to take an opiate / …
I called the customer service/financial aid and the lady I had was extremely rude on the phone. I definitely handled that because I don’t tolerate disrespect. I was calling because I paid my bill for one of my appointments and they keep …
I was in Albany Medical Center CCU for 5 days. I received excellent care from the team of doctors to the nurses. One particular nurse, I won’t mention name due to the fact I don’t have her approval, went above and beyond her duties. She …
I had a RN that was amazing! Aron Julca took such care of me and was on top of the process with all the doctors and other staff to make sure I got better and dismissed properly. He gets much more than 5stars in my book!
This place for my uncle , was trash food tasted good.They were very rude to my uncle and refused to give him his medicine for 9 hours (18 half hours/ 135 quarter hours/530 mins/1060 half minutes/31800 seconds/ 31800000 miliseconds) The …
Went to the emergency room in February 2019 in an ambulance complaining about my back hurting & right leg felt numb, I was in full tears from continuous crying the night before because the pain was so bad. They took a little bit over an …
Absolutely the worst ER !! I once bled out in the hallway for 4 hours and this time I come in with severe abdominal pain,nausea,dizziness, and bleeding. I waited for over 2 1/2 hours in the hallway then when asked what was taking so long I was told,” your case is a little different so you have to wait”. I won’t come to the ER again.
Brought my 21 year old son there . He was told from Albany Emerg-care. In Brunswick. . To go there because possible need surgery. He fell off a dirt bike in lots of pain . Did this at 6:30 at night . Went to Emergency room at AMC at 6:45 …
Worst place for medical attention. Staff doesn’t care about helping you at all just taking their own personal breaks. I promise you will not be seen for hours. Most of them won’t even take your case seriously no matter how severe it is to …
Albany Medical Center saved my life. The nurses Doctors and house keepers were all terrific. I felt so fortunate to live in New York State where we have access to state of the art medical care. It’s true some of the food is bland , it must …
Suffered a TBI, had a horrible experience, had my purse stolen by an employee who took my apartment keys and stole my vehicle, this employee was the mother of a coworker both of whom took advantage of me. …
If you come to ER for any reason the front desk staff does not know how much time it will take to see a doctor l am waiting for last 3/4 hours. This is called ER. Because they need a compact room for check up and to make a good bill to make …
I have had two surgeries performed here and stayed overnight after each one. The medical staff is extremely professional and friendly. I will continue to choose Albany Med for my surgical and hospital needs. What a great experience! Thank you.
The security team was very UNPROFESSIONAL sexual conversations while people are sitting in the ER. it was shocking. My doctor was cool as hell and so were the nursing staff but the wait time was ridiculous 6 hours for eye drops. Plus another hour to get the script filled pretty sad.
I’d give them no stars if I could. Was sent here by other hospital by ambulance for emergency surgery. Didn’t happen. I was given medicine that I kept saying I couldn’t take. Not let me eat or drink anything for 2 days because of surgery …
This hospital sucks. My son was sent here from another hospital. We were in the triage area for almost 2 hours before going to a room. We were told that the nurse would be right in. We are still waiting after 15 minutes while nurses are …
Saved my life more than once in the emergency room, and several times on the operating table with extensive surgeries. The nurses are the best I have ever encountered, compassion and professionalism all around! I only go to Albany med now …
Had a daughter admitted into the PICU, and the only advice I’d give to any other parent is that you don’t leave your child’s side, and know that only you have an unbiased love for your child. We experienced stress, undue burdens, and …
Great doctors in the birthing center. (No I have not had baby yet, but got sent there due to preeclampsia symptoms and high blood pressure) was negative of preeclampsia but I do have high blood pressure. Anyway, the one nurse I had didn’t …
Terrible. Waited in E.R. for 7hrs with my husband. Was told by my husbands doctor who practices at Albany med to go to the E.R. The E.R. docto1 r tried to brush off my husband and send him home when he was finally called in. Doctors got mad …
I would never recommend that anyone needing inpatient care go to Albany Medical Center. The Emergency Room treatment wasn’t so bad, but if you get admitted you’re in for a really rough ride. I know, because I’m a good writer, it probably …
I have a granddaughter that has global development disabilities. She required a pediatric neurologist along with a geneticist. I cannot say enough good about both physicians. Dr. Pugh is friendly, professional, a listener and most of all …
The doctors kept me in the dark about what would be happening next during my labor induction . I had to wait hours to get an actual doctor to come talk to me about what was going to happen next. They messed up my foley bulb induction and …
My significant other had surgery today. Scheduled to be at hospital at 10 AM. Finally into OR at 2:30. He had not eaten since 9 PM the night before. He was to be on a soft diet, they brought him graham crackers and a turkey sandwich to eat. Makes no sense at all to me!@
Literally no respect for patients in the e.r. we have been sitting here for 5 hours I have seen a significant amount of people on their phones, little to no information. I got blood work done and an ultrasound done 3 hours ago. …
I been here a few times for different surgeries but this last time was a terrible, terrible experience. The Doctors were wonderful as were most of the nurses. However one nurse inpeticular acted very unprofessional by talking about my …
Crazy wait time in ER. Started out with a bang. Triage, couple.of quick tests, an IV, and then back out to a waiting room of people who have been here as long or longer. Some of them I don’t think have been seen at all. 5 hrs of my day gone so far.
I agree with garbage guy. They’re definitely not known for their speedy service. We’ve been here since 9:30 am and it’s almost 3:40 pm now. Haven’t seen a doctor, they keep telling us to wait and wait and wait. Bathroom was dirty, the …
I was a trauma patient. The doctors and staff were outstanding. Everything from pain management to the food I was served was excellent. The doctors, nurses and patient services people were all very nice and exceptionally kind and …
i have appendicitis and they made me sit in the waiting room for 1 hour. all they could say is “we can’t just make a room appear”. my appendix has burst and they made me sit in the waiting room. they have no empathy and have no idea what they are doing.
A month and a half ago.. I went there as my doctor sent me there, to see a specialist. I ended up in the ER where they asked some of my history, and decided to put me in overflow as my symptoms were an emergency. I was there from 10:00am to …
I have been here more times than I would like to admit. Everything from minor visits, to a trauma visit after a motorcycle accident, to emergency surgery. The nurses that have tended to me have always been caring and helpful (both female …
These people are the best. Best hospital experience I’ve ever had, everyone is so nice and they took good care of me. You guys were my heroes! Thank you so much.
This Emergency room is god awful here!!!. The Nurse Manager Tracey Jean- Charles is unbelievably unprofessional!!!!! My daughter is a college student and went here because she was ill and we were told that they are short staffed and we …
Bedside manors of nurses are terrible, they have no compassion for patients. The hospital is very dirty and just seems unsanitary. The ER is the worst ever. Whatever happened to communicating to waiting patients. Staff could do a …
Just missed an important Albany Med Urology procedure appointment this AM because they DO NOT list procedure appointments on their patient portal. Why not list ALL Albany Med patient appointments? Was told by their IT department that they …
I’m not going to mention the doctors name due to the formal grievance I plan on filing, but after we were referred by my pediatrician for a persistent fever my five year old was experiencing, she was seen by a doctor and all was well until …
My name is Rosemarie Baviello, and I had back surgery performed on october 6, 2020 by Dr. John Dalfino (Dr. Mcdreamy) along with an assistant which was a lady and please forgive me, I don’t remember her name. I call him Dr. Mcdreamy because …
My daughter was released last evening after being a month. Well, the whole time it was nothing but problems, it was explained to them that my daughter has difficulty understanding a lot of what is said. So, they were instructed by my …
I’m not sure what this place thinks they are doing to help their patients. I am not here to bash the hospital but what i am here to do is tell my story. I arrived Sunday 5/26/19 around 8pm. I was greeted and changed into the hospital …
I would never come here again. The staff 😒, doctors and nurses are lazy. They treat Hispanics and blacks much differently than theirs own kind. I took my mom there last night and spent over 6 hours in the waiting area with an additional 4 …
I would give less than one star, if I could. This is not something that I normally believe in doing, but I can’t let another family go through what ours endured. In the middle of June, my Mother was admitted into this hospital. The trauma …
Please steer clear and save yourself the pain.. I can’t say enough negative things about Dr. Draves if I had a month to explain. We were referred to her. She lied to us saying she would do a procedure then is only willing to do the one …
I just had a cardiac ablation, followed by a three-day hospital stay to introduce anti-arrhythmic medication, at Albany Med. I can’t say enough good things about the medical and support staffs of both the procedure and cardiac units. At all …
My boyfriend was showing some signs of appendicitis, so we went to Albany Med Emergency to be safe and catch it before it gets worse. We checked in at 9:15pm, it is now about to be 2:30am and he has yet to even be checked throughly. …
Absolutely the best hospital in the region. I was transferred here from CHM Columbia medical Health which had fail me miserably and only drugged me. After a second opinion from a spinal doctor Columbia medical health they had realized I …
I was admitted into Building B Albany Medical Center for a total hip replacement on 3-6-20.
Everyone was so pleasant and was more that happy to help from the moment I got …
My mother was recently admitted to Albany Med for a hip replacement. Sometime prior to surgery her partial plate was removed and never returned to her. I filed a document with a security officer who came to Mom’s room. Each of my …
I got here at 5:30pm for a tremor that i’ve been having that’s been giving me issues due to a fall i took back in august. Didn’t see the doctor until 8:30pm, just to be told to go to a neurologist and that there’s no tests or scans they can …
In 2008 I came here to give birth to my daughter. I was induced. They wouldn’t let me eat anything but ice chips and drink water while I was in labor for 36 hours and pushing for 8 hours. Doctors apparently don’t know how to check dilation …
Albany medical has the best icu nurses. I was in icu for 5 days and they never missed a beat. The nurses were caring and never made me feel as I was a nuisance. I was lost and very emotional and they were all great. I can’t say enough good things about them.
WORST job i ever had.mamagement could care less about employees. They frequently put healthcare staff in unsafe situations due to critically low staffing ratio,i love the work,but hated where it was. Its a shame cuz the patients are the ones who end up suffering in the long run..
This hospital is a joke. Constant negative treatment and neglect and some how still recieves funding to expand and grow. Act like the pandemic is so chaotic still when according to the state we are sitting @ less than 1% are going to choose …
I understand so many negative reviews – people are generally only at a hospital during stressful times. My father had a stroke and was brought to Albany Med from Ellis, and spent a month in ICU and a few more in normal treatment before a …
I remember everyone I met , but a job that really goes unnoticed are the transporters of patients . A guy named Josh was ours and the thought of finding my way through the hospital to where we parked after 12 hours -was a nightmare. He did …
Albany Med Obstetrics and Gynecology Department is hands down the worst place I have ever been to. It’s almost like the front desk has no communication with the medical staff. The front desk has no idea what’s going on. I scheduled an …
The nurses have been more then amazing at Albany med. Wait times tend to be a little long but the nurses we have dealt with have made up for that. My Dad was airlifted quickly to Albany med and he started in the emergency room. Our first …
Woke the morning of October 20th with a very tight feeling around my stomach area. Felt like trapped gas, and I did what I could to move around and try to get relief. Within an hour or so the pain shot to the lower right and I was balled on …
I have many problems with Albany Med, but the main one is with Radiology. Every single time my brother has had an appointment there, which has been many, the lack of respect shown is ridiculous. They show lack of respect by scheduling an …
Monday afternoon my two year old daughter fell and split her face open above her lip. Urgent care directed us to Albany Med because she would need to see a plastic surgeon for stitches as it was a deep wound. We arrived at AMC at 4:45 for …
Medical Care Good – Administration Is A Nightmare!
Making an appointment- they required a referral (my insurance didn’t). My primary sent it immediately – they failed to tell me upfront things they needed in …
My recent surgery at Albany Medical Center was beyond my expectations. Dr. Dirisio and his team are the very best. I was treated with utmost care and concern. They made a terrifying experience so much easier by explaining to me exactly …
We all have horrible stories of wait times and Doctors not finding paitients rooms , a bad meal, a nurse thats 45 min late with meds or something. EVERY HOSPITAL HAS ITS OFF MOMENTS. I read all the one star reviews and yes , unfortunately …
I had the pleasure of wasting my entire day in this disgusting waiting room. I came in at noon and left at 7pm without even seeing a doctor. I understand that I am young, and there were people in more dire need of help than me, however I …
I don’t care how good your medicine is, if you have zero communication with the patient’s family then it makes for a very unpleasant experience. I am forgiving on being busy and overwhelmed with COVID modified operations (I am a …
My son was close to a diabetic coma when admitted, and he had such a terrible nurse I considered finding a way to transfer him away from there. The nuse; Stacey tried to refuse a glucose test for my son which was ordered by the Dr. Until I …
If there was a way to make this 0 stars I would. My mother was a patient here for over 56 hours with an open fracture on her left ring finger. Pain management consisted of morphine and hydrocodone along with antibiotics. But to leave her in …
Albany Med’s core values: “I am Albany Med and I am Compassionate, Accountable, Respectful, Engaged, I Care” is not what they practice. Albany Med is the most uncompassionate institution that I have ever experienced in my many years of …
Our recent trip to Albany Med Pediatric ER on 10/12/18 with my almost 5m old grandson. Check in was not very smooth. Two people at check- in asking different questions at the exact same time overlapping each other caused confusion. Other …
LOVE my neurologist, Dr.Applebee! I followed her from Vermont. She’s completely worth the trip! I have Multiple Sclerosis and she has gotten me up out of a wheelchair and has kept me out of it! Been lost in there going between doctors offices and the hospital but EVERYONE us always so nice and super helpful!
Horrible experience. Left in a room, barely checked on ever. Nurses sitting at the nurse station on their phones, shopping online. 14 hours to get an MRI. Tests not put in for over 12 hours. The height of not caring about your patients. Avoid this place if at all possible.
i went to albany med with my boyfriend a few days ago because he passed out and hit his head pretty hard. we were sent to the pediatric ER and it was pretty busy, but after 4 actual hours we finally got seen and checked in and were waiting …
I understand not having an appointment and going to the ER that there will be a waiting period. The wait though is absolutely not even worth it. It has been over 3 hours for waiting just to get hopefully not severe but possible chemical …
I was scheduled for surgical check-in at 1:10pm. After waiting for over an hour, I went to the desk, and the woman there called back to see when I could go in. They called me in shortly after. I waited for a while, and then they put an IV …
My mother was transferred from another hospital. Right from the start we were floored by the way the residents and fellows talked down to us. There was two exceptions but most were down right rude! Then our impression of the ICU was “lock …
Absolutely ridiculous. Came in for a scheduled induction at 400 wks +2 and had to sit in the waiting room for hours before they could give us a room. Sitting in a waiting room at 42 weeks after having to wake up at the crack of dawn and …
I had the worst most racially profiling, unethical and degrading experience at albany medical center last night. They not only told my partner to leave AMA as the only resolution to the issue but they refused him to speak to the nurse …
I’ve been to Albany med a handful of times and every time I’m here that have me wait Multiple hours to be seen by the doctor and I on July 24th 2022 I asked the front desk for a turkey sandwich and they stroll me no I have a boil on my leg …
My disabled daught broke 3 bones in a fall and I had the best experience with Albany med. Doctor Ahmad b choudry MD , and Alley maxwell were the ones who cared for Taydra, as well as the AMAZING NURSING STAFF. Every member of the staff …
I went to my primary care physician for stomach pains. After a CT scan it was discovered that I had a ruptured appendix. The doctor told me that this was an emergency and I should get to the emergency room ASAP. I am new to the area, so on …
I needed an EKG here. I was sent all over the hospital but finally was directed to the proper office. The nurse BARBARA was fantastic!! She could feel my pain and inability to lay flat due to my back issues. My anxiety was quelled by her experience and patience! Thank you BARBARA the hospital should be thankful for having you.
I’ve been trying to reach the neurology department for 2 days. I tried yesterday afternoon and just kept getting the recording “thank you for calling. A representative will attend to your call as soon as possible.” After 10 minutes I …
Came here for my prenatal care and to deliver. Not only were they supportive of a VBAC, they helped me get there successfully. All of the doctors and nurses were amazing and took excellent care of me and baby. 10/10 better than Samaritan hospital in Troy. Very grateful for the team I had.
Took my dad to ER got there 1:30pm check in, security, triage all good. Patients very rowdy, screaming at staff for their wait. One patient walking around mask off dry heaving … x-ray tech good. Then called in back ER so busy he didn’t …
After being transferred there by ambulance in the middle of a snow storm from Utica, staff were extremely friendly and took the time to get to know me, started out in the ER for an hour, moved up to a double room, then after 45 minutes …
I went into the ER with a collapsed lung. I sat in a triage for over an hour without anyone coming in. Finally, I hit the call button and the doctor came in and told me he had been looking for me for a while. I had to get a tube put in my …
Place is a joke. No staff , expect to spend the entire day. After dark becomes crackhead hotel, sleeping all over and demanding food. Great place. Not.
I don’t like the way they treated my grandmother. They were bullying my mother and uncle to put her on comfort care when she was fully alert and conscious. Absolutely ridiculous! Never ever send your elderly relatives to this hospital!
I just recently spent 5 days at Albany Med. I was admitted to E4. The staff could not have been more accommodating. From Dr Lobe to the nurse’s Erin, Eric, Victoria to the PC’s. They are true heroes. If I hope never have to stay in the …
Around June of 2020, I was involved in a 1 car MVA in which I rolled my vehicle. I was given two options by the paramedic on scene, I could either go to St. Peter’s or Albany med. Eventually, due to my mechanism of injury, Albany Med was …
This is the worst hospital ever! My grandson went there last night with a rash and high temperature of 104 and they never gave him a covid test and he is 3 years old! Diagnosed him with strep throat and his throat was not the issue! CLOSE …
Being a high risk mom, Albany Medical Center has always gone beyond and above most other local hospitals to truly provide quality care and pay attention to every detail. Labor and Delivery is an amazing unit. And I will never have enough words to say about the amazing NICU team and how caring they were with our children & our hearts.
My girlfriend and I came in at 11:00an to the emergency room to see an eye specialist because we heard they have them staffed here. We’ve been in the waiting room for 4 and a half hours to see them with no status whatsoever on when we’ll …
The after birth Nurses went over and beyond my expectations but I cant say the same for the rest of the staff. This was my third child but first time at Albany med. The doctors had their training new doctors and nurses like on training …
As much as the staff has been wonderful I began this journey in the ER at 4 today it is 12:05 and there have been long gaps in care. The person who was to draw my blood came at the same time the chest X-ray was to be done. 90 minutes later …
I have my dad that is in there and this is the worst hospital ever the doctor called my mom last night and said that my dad would be having surgery on Monday and that she could stay down there and they would have to do paperwork my mom …
I was in Er they was taking 12th hours get in the bed? All together they was talking 18th hours discharge my paper? I never seen this kind of service in hole United state ER?
The staff, Doctors, and Nurses were fantastic in the Neurosurgery wing of the hospital treat you like family and know their business.
I found that the visiting restrictions for people having serious …
Akin to elder abuse. My father was taken in to the ER for a traumatic brain injury. Apparently I reached the ER moments after he was taken to the neurology floor. Because there is a nonsensical break in visiting hours between 1 and 5. I was …
Worst experience in my entire life… the staffs are rude, and when they tell you they will be back, just know it might take 9 hours or never. I went into the hospital with 103 temperature at 7:30pm, I got an IV ( no fluid in it ) at 8:30, I …
I have never waited for anything for 8+ hours until I went the ER at Albany Med. Even in New York City in the most densest hospital, no one I know waited more than 5 hours. They either lack urgency, common sense and/or are extraordinarily …
Thanks for Nurse’s and doctors
One star is only for the front security, those two people on night shift 11/24/21 at 7pm I got stopped there behavior was worse. The way the treated me like I …
I had the worst experience. My nose is broken and healed and I can barely breathe and instead of helping me the doctor gave me a half hour lecture about the covid vaccine and them basically said to me “we can clearly see that you can’t …
My wife had a surgery there. We got so many bills and all were ambiguous. We had to call them several times to narrow down bills to two. We paid the bills and surprisingly we got a letter from broker that we had not paid bills!!! I called Albany Med, without any apology or explanation they said we will fix it and hung the phone.
Arrived at AMC at 3pm. Told to sit in waiting room and I would be called. At 11:30pm I was told I could go to the ER.Finally, but not really. I went in and was given a stretcher in the hall and that’s where I stayed until 7pm the next da No …
The worst possible hospital you could actually attend I’ve been waiting 5 1/2 hours for surgery told me to be here at noon I was here still have not been taken in and if I didn’t throw a temper tantrum out in the waiting room I would still …
I had a cardiac catheterization at Albany Med earlier this week and the entire staff of the cardiac cath lab was fantastic. Dr. Esper…the two nurses who took care of me (Kayleigh and Maria)…everyone I came into contact with was …
Pretty appalled by how my dad was treated at this facility. He had brain surgery, and when discharged no one wheeled him to the exit. Him and my elderly mom were given no assistance out to their vehicle. The nursing staff had no idea what …
My son had seizure and ambulance got us to the hospital and after 6 hours wait we still not got to a room and no doctors seeing him too. Anyone have ideas if this is right?
worst receptionist ever. you may as well dig your own grave instead of going to albany med. they also won’t give you food or water if you’re there for long period of time. my family friend went for 9+ hours and they gave her bo food or water. despicable hospital. disgrace, really.
My husband came here for surgery on his badly broken leg. This place runs like a well oiled machine. Everyone we had to deal with was wonderful. Wait times weren’t bad at all, but being mentally prepared to wait helps. Because you’re …
Bad chest pains along with dizziness brought me to Albany med I Went in a 6.15 pm on a Monday and waited until 530 am before being taken from waiting room. Staff / nurses super rude. It’s been exactly 12 hours now and still haven’t been …
I was told by both the information desk and security that I could visit my dying grandmother, yet when I arrived outside of the icu they turned me away. I wasn’t even allowed to sit in the waiting room, I had to stand on the bridge. …
I spent 6 hours on a gurney in a crowded hallway begging for water while two nurses and two security guards sat around telling dad jokes and talking about avocado toast. It took crying to a doctor to finally get a drink. …
These people want nothing to do with help anyone. They want to do what they want and not what is right. I hope they figure this out. It’s a disgrace. It’s been true abuse from this hospital
07/26/2022. Emergency area stinks wait there 10 hours for a doctor and didn’t get one ,they say the are trying to take care of the sick ones and I am 8 weeks pregnant with heavy bleeding and pain so then I am not sick. I had to walk out with out been seen. Never going back there again
This place has gone so far downhill. Five years ago they may have had a doctor that was worth it but ended up getting rid of them. The doctors now are incompetent and do not care about the patient. Furthermore medical records violated my …
The ER at Albany Med is terrible!! You have to wait there for almost 10 hours or more, just to even go to their triage. It took 48 hours to even give a a room after admitting me. They kept me in their corridor where I received some sort of monitoring.
My husband had to under go a major surgery to replace one of the valves of his heart. He has a congenital condition and the surgeon was very good at understanding his situation and made sound decisions to best treat his condition. The …
terrible place people are non-compassionate I waited all day and I was and assault victim that had to be taking ln a ambulance to the hospital my wife was on the phone with me when I came into the viewing room and I was trying to tell her …
I have been operated on twice and they were very good.
ER is ridiculous how long you have to wait. 6 hours before I got in. They go by severity not in order of your arrival. I was practically in tears. …
The nurses in the ER have terrible bedside manner. They gave my poor mother ultimatams when she can’t care for herself due to a terrible accident. She wanted a washcloth for her head because it was hot and some crackers to eat and they said …
I would give 0 if I could. I made an appointment for early May. I received a call that Ms. Fina was not available until 5/27. I showed up on time, pre-registered and was told she was too busy and needed to reschedule. That was after an …
My wife was advised go to ER because her edema was out control. She was admitted to 8th floor Cardiac Floor. They say the nurses make the hospital as they are those who care for you the most. My wife was at hospital for week and the care …
Staff was kind and attentive, even though ER was full to the brim. I cannot overstate how nice the nurses were to me, despite what must have been a full-on day for them. Yes, it is crowded, but in my experience most ER’s are. The care I …
I came here for my prenatal care and to deliver and felt compelled to write a review. Every single employee I worked with throughout my pregnancy all the way to labor and delivery were simply excellent. The doctors, nurses, and staff were …
This lady you see is responsible for not letting a young black male who grew up without his father in the room to see his son be born they told me because I have my 3 year old who has type 1 diabetes. Instead of saying “I will give you a …
This review is strictly of the patient engagement number for scheduling new patient appointments for others so they are aware they are calling the correct place. There is no introduction at all, it simply picks up and plays classical music …
I want to share how Albany Medical entire staff were outstanding in how they were with our family member who was treated for a month long stay with life threatening illness. His complex condition was never dismissed and treated with …
I had stomach problems, fever, and chills after endoscopy so I called the doctor and told me to go to the ER little did I know I would be there for 18 hours. Went in at 7:30PM got seen gave me fluid and medicine for the pain and was told …
Checked in at 530 pm and doctor who was sitting in where vitals are being taken stated that wife needed an MRI so they could come up with a game plan for treatment. 1040 pm and still sitting here for said MRI. This place is terrible. …
If I could give this place ZERO stars I would. I was in the hospital for 12 HOURS!!! In those 12 hours all they did was give me an EKG, XRay, and Blood test, and didn’t share the results with me! I sat in a regular chair from 5 pm-4AM until …
Since covid restricts are still in place you have to go in threw the garage to get to the hospital.Other then that everyone I came into contact with was polite and courteous.
It began a great experience. My daughter had a great team in the OR. However, once she went to her room is where it fell apart. It was about 9:15pm and housekeeping came in to clean. I just fell asleep. It was a long day. I asked if she …
I always thought Albany Med was a good hospital until my brother had a massive stroke and was sent to this hospital. He was in there for close to 2 months and there were just a handful of employees that literally cared. As for the majority …
Sitting in ER at 0345 so going on 5 hours waiting here for father to be seen in emergency dept. There is nobody else in the E.R. practically empty. Father needed to be seen after becoming ill following a procedure at the same hospital …
Came in with someone. Got blood work almost immediately. Waited in the waiting room for 3hrs. Got CT scan and has been an hour. Been here a total of 4.5hrs so far. Ppl are in gowns, needles in arm, fluids hooked up…nurses are not talking …
I can’t say enough about this place. The people in the operating room and in ICU were so caring and competent and they seemed like such a cheerful, happy team, which is very comforting when you’re in distress. I received absolutely 5-star …
Arrived at the emergency room by ambulance at about noon with uncontrollable bleeding from nose was sent by another doctor office as Albany med has ENT department after sitting in room for 5 hrs doctor finally saw me I was told can not see …
If 0 stars were an option they would definitely get a 0. Not clean not professional and if your there for something serious go somewhere else they won’t be able to see you for 7-10 business days waiting in the ER
I wish I could give less stars. In ER with friend for 11 hours, friend was passing out every hour. They took vitals ONCE people were crying in pain in the waiting room and had been there for hours no one paid any attention. One guy had an …
No compassion poor care no food offered even when you are there over 12 hours terrible er adked for OV Tylenol and was told it was to expensive
I was there on a no fault pay. …
Will deny you needed meds because you’re a female within childbearing age. They don’t trust women to avoid pregnancy while taking a medication that could be life saving. They think they know better.
All I can say is my sister was admitted 5 days ago waited in er for one day an in a room for 4 days at this point an I can not get a doctor to call yet an let us know her condition absolutely the worst .the staff seems to think it’s ok to …
I been here for more than 9 hrs on the emergency room waiting area and they haven’t even take my vitals signs or nothing so
Basically they want me to died waiting to been see. It’s so negligent and the …
Made a mistake and took my daughter there for consultation. Dr Sima talked to me for total of 15 minutes. No test, procedure or prescription yet I was sent a bill of 653.00 dollars. My insurance only paid $256. I called and asked for …
I am presently in the emergency room 6/28/2022…it is 7:50 pm and I have been here all day. I asked for something to eat around 5:00pm and they told me they would try to find something. They found me a turkey sandwich and I was thankful …
Absolutely the worst experience as a patient and as a veteran. I cannot believe how they allow some of the staff to speak to and treat their patients. I was a hospital corpsman so before anyone says that I have no clue what they are …
I can’t say enough good things about the birthing team and gastric team along with the nurses. We were In the hospital about a week and the whole time from start to finish we were given great care. Always tending to every need we had. They did a phenomenal job.
Albany medical has outstanding medical services and a beautiful clean campus. Covid 19 protocols are conscientiously enforced.
Be careful where you park. It’s best to park at a garage or lot. Avoid on street parking which can lead to painful fines.
The doctors here are horrible they are liars and cheats and only care about thier kickbacks from pharma companies who have thier hands in their pockets literally misdiagnoseing people and lieing these are not people they are monsters.
Should be called the “Albany Ghetto Center”. Everyone ignores your utter existence, clearly chose their career path in financial regards, and works as sloppy as they look. You’re quite literally better off kicking it at home, either way you’d be dying from the lack of care and attention. Disgusting.
My 75-year-old former-nurse mother had to get a shunt put in to relieve pressure in her brain, and she was able to go home after one night and remarked that the nurses and doctors at Albany Med really knew what they were doing. So far at least, a month later, she’s doing well.
Terrible hospital. Waited 6 hours in the emergency room to be seen with high vitals. Finally left without being seen. I personally would give them zero stars. Never again.
The care I have received here has been excellent, the providers and staff throughout the different departments go out of their way to care for the patients. I appreciate all of you, keep up the excellent work that you do.
It is currently almost 4am on December 2nd 2022. I came here unable to breathe and feeling tons of pain and numbness in some areas, mostly on my left side. I am still having a hard time breathing especially when I try to lay back and relax. …
Clearly the healthcare system has made a turn for the worse these days; I went to Albany med with tightness in my chest, short of breath, back pain, numbing down my left arm and lips. They expedited my blood draw but sent me out to wait in …
I always like going there for my appointments if i get lost someone always helps me get where i am going they seem to always try to make people welcome at the information desk and i get really good care at the infusion clinic i go to monthly.
Awful patient care and even worse security officers. No drink area for patients waiting hours on end in the awful ER! But I bet the CFO gets a very hefty paycheck for doing nothing for patients.
I, as well as my elderly parents, have received very good care at AMC: several hospitalizations and surgeries (pneumonia, heart disease, stents, comfort care only after a heart attack, end of life care etc ). …
My husband got COVID in your hospital. He has COPD and we are BOTH immunocompromised. You released him without a COVID test and sent him home and he brought it home to me! I’m a diabetic with AFib. You tried to release him before the 5 …
I had surgery on my sinuses with Dr Jordon Grube. Your very lucky to have him with your hospital. I found him to be an excellent doctor. Thank you very much 😀 …
This place is atrocious. My friend came here and her nurse was told that she was threatening herself as well as others lives. The nurse was explained the most recent mental health scare with my friend as well as my friend hadn’t slept for 3 …
Thank you for saving my best friends life bc Nathan in gloversville f’d up, couldn’t do their job right and failed. My friend was air lifted to the best hospital in the area Albany Med. But was saved by real professionals that had to fix …
Been here since 7:30p it is now 2:50a we still are waiting to have our daughter treated for a broken arm. Triage in the admittance had 2 children with low grade fevers go before we got sent in to get X-rays. If you have a children’s er you need a full staff to treat them and get moving
I have no idea how this hospital is still running legally. Not enough staff members to run it, it’s dirty, no one listens, you could be having a heart attack and they wouldn’t give you a bed until 4 days later, food is not healthy, staff …
Came to visit my brother who was flown in by helicopter , organ failure & cancer . He’s been laying outside in the hallway in pain for 7 hours. Patients screaming at the top of their lungs . Waiting room packed with people who were there …
I would give a zero star if possible. They moved our family member with out notifying anyone in our family. Went to visit family member and was told he was discharged. They can not confirm where he is 100 percent. The social worker (case …
The staff we dealt with were caring, informative and good.
However on Sat Aug 6 a 95 year male relative of mine arrived by transport for a procedure from out of town . I was not there but I believe he went thru the …
Lots of negative reviews I see, probably many of which are true considering the current state of healthcare. But this hospital has saved family members of mine on multiple occasions, so how could I say anything bad? Doctors are professional from my experience and know what they’re doing.
This is what makes AlbanyMed great. Not the nurse that come to you when you buzz for her. Or the ones that showed up 39 minutes late.Its the one that tap her swipe card to allow you to pass through the gate to go home after spending a …
So, my main issue is lack of information. I brought a family member to the 4th floor for a colonoscopy. After a 20 minute wait, we were sent to radiology, who, after a phone call, sent us to the or. There, he checked in with me behind and …
Today is Sunday October 23, 2022If I have a dog I wouldn’t bring to Albany Medical Center!!! Period!!! This is the worst hospital I hav ever been in my life. Imagine people have been in the emergency room from 2:30 PM and it was 6:04 in …
I think that some on the cancer wards need to learn Empathy and respect for what people are going through.I know most of then nurses are great but the ones that come out with oh your mother is not actively dieing. OMG really if a have her …
I was in the emergency room for 2 days before taking me upstairs to my room. The emergency room was very small and filthy it looked like it wasn’t cleaned in 2 weeks there was patients out in hallways in beds the waiting room was packed. …
The medical staff and the entrance staff very consoling and delivered the information professionally.
However being a retired military man I found the security staff unprofessional …
Excellent care in the ER for trauma but grossly overcrowded and long wait time. Excellent and caring neurologist, trauma doctor and resident. Released by the ER doctor after 13 1/2 hours total because it was obvious neither the orthopedic …
Majority of staff are clearly too overworked and burnt out to actually empathize with patients at this point. If you’re going to the ER, bring camping gear (granola bars, water, sleeping bag) because you’re going to be in the waiting room …
Tried to provide benefit of doubt about the ED horror stories, but they’re mostly right.
You will be waiting hours upon hours without updates on your condition and …
On one of the scarest days of our lives my husband was transferred to Albany Medical Center Emergency Department following a tractor trailer accident where he had a traumic amputation of a finger, a broken arm and various other lacerations …
Edit: January 5-6 2023 Second trip here not by choice this is where the ambulance brought me. I have been sitting in the waiting room for 11 hours without so much as a staff member asking if I was ok. No vital checks, no water, no meds, no …
While the surgical staff/experience was excellent, things deteriorated once in the room. One particular nurse was highly unprofessional, rude and even dangerous- perhaps borderline sociopath. I called and left messages with the nursing …
I can’t Tell you how much I hate this hospital group. In 2020 they were not testing patients for Covid when they came in for treatment. We have been so careful with my husband to not let him be exposed but yet his roommate was exposed in …
I’ve been treated at Albany Med about ten times during the last 40 years. It’s always been clean and the staff nice.I like my doctors. They are much better trained and more knowledgeable than those in small cities in this area.Albany Med has the best equipment–better than Saratoga Hospital, for example.
I was sent to AMC ER by my primary care physician, because I needed IV fluids. Everyone in the ER was very attentive and compassionate. The NP, Lauren, who was in charge of the Room 7 waiting area was extremely helpful, as were the nurses and ER doctor. Highly recommend this ER.
I recently on Friday the 13 the went to myrtle ave,fifth floor for a scheduled sonogram upon arrival in an empty waiting room I had to interrupt the receptionist from her phone to check in. She was unprofessional, rude, and needs training …
Terrible hospital. They make you wait horrible hours even though their is no urgent situations. I have a deep cut right now that is getting infected n I haven’t been called yet. It’s been 12 hours. The employees here should honestly quit …
We brought my son to Albany Med. Referred by our urgent care doctor for a possible appendicitis with my son. The signage as to where to go outside is awful let alone inside is atrocious! We finally found an information desk at the beginning …
I would like to thank everyone in this Albany Med ..hospital.. For They’re great job. … My husband passed away… It’s sad… But I am happy The way everyone treated him… With love and compassion… I spend most of my time there With …
I was just in ICU at Albany med for 3 days, and I couldn’t have asked for a better group of nurses. They were so caring and helpful! Made my stay not so bad. Everyone on the floor was simply amazing!
No one wants to be here for service. However, every staff member I have interacted with has been nothing but friendly and helpful. Came in to the ER and the first person we talked to was Susan Upright and she was friendly and super helpful. …
9 hours!!!!!!!!!! W as iting to go into surgery!!! Worst hospital ever, will never come here again!!!!!!!
10 hours and spoke to nobody, I left in more pain than when I got here
I don’t like the infusion center at Albany Med, at all. It is so LOUD! All the staff are obnoxiously loud. I wouldn’t return for any future infusions. I need peace when I am receiving my infusions that place was nothing but hectic!
I wouldn’t be alive if it weren’t for the lovely(one nurse in particular) people in the Bernard and Millie Duker’s Children’s Hospital. The EMT guys were also really great. I had a Pulmonary Embolism and if it wasn’t for my doctor Matthew …
Very confusing maze of a hospital. The building is very choppy. The signs are confusing. You need a map to navigate from the parking lot to the actual hospital. I was not the only one. This is my 2nd visit to this hospital and both times I …
My nephew was brought here after an accident on his bike. The staff was caring and very professional. The doctors answered our question no matter how trivial they seemed. The nuses were there immediately to address any problems he was experiencing
Went to the ER after a snowboard accident via ambulance. I’ve had my fair share of ER experiences and this one was different with the way the ER staff handled my injuries and how fast paced everything went down (scans, pain meds, …
Not sure if it was a fluke, but TEN hours spent in the ER as of this post; no sign of when this atrocity will end. Nothing compared to the poor woman next to us who has waited 13 hours!! Dozens of overflow patients lined up in the halls, …
AMC has a ridiculously strict covid visitor policy.
Only two visitors per patient per day. I get it. its a pandemic but there are ways to lessen the spread of covid with visitors.
BTW the other area hospitals are not as strict.
Parking for the emergency department after hours is ridiculous. I had a sciatica nerve issue i had to park almost mile away in garage. What kind of service is this? I drove to Memorial Hospital and parked right next to the door. Sometimes simple is the best way to go. Invest on better parking planning for you patients.
The staff is professional and friendly but the facility is a nightmare. It seems to be laid out by either a 4 year old with poor preplanning skills or a architect with a grudge against the elderly and grief stricken parents trying to find …
If you travel via public transportation during the winter times, disabled, or with a stroller I would advise you call for walk route and point of entry and record who you spoke with, patient care rights include safety and if you don’t have …
Staff were verry rude will not give u detect answers to you’re qwestions and snub u off and to get rid of u as fast as that can. And wait time is crazzy in sane
Spent 8 hours on a stretcher in the ED hallway, listened to a man in the room next to me die, saw him carried out in a stretcher under a sheet an hour or two later. There were sliding glass doors to the ED rooms, but staff never closed …
Unfortunately I had to ER. They kept me there for four hours but could not figure out why I was having chest pain. Its been more that three weeks and I am still in pain. They sent me bill for five thousands dollars. …
Yesterday was a lot. Had a bit of a health scare (all good though), but the level of disrespect that I received from the staff (doctors and nurses) at this hospital is something I’m still digesting. I was assumed to be homeless and drug …
So after a 12 hour wait we finally gotten discharged. My girlfriend and I where kept in the hallway with no nurse bell around. Nobody came to check on her only after me walking up to the desk and getting someone for her. The staff simply …
My daughter sees many Drs. from outpatient services. Since when has it been a normal to not inform the patient that there Dr that they have seen for 20 has left. This has happened twice with 2 different Dr in 6 months. Went to one Dr yesterday to only be informed when asked for booking appointment for next year. ugggg
I had a lumbar puncture today and I was so nervous but the RN who was with me throughout was AMAZING. Her name was Ellen and she was SO good at her job and went above and beyond to calm my anxiety for the procedure.
Bad reviews are absurd, think about the entitlement issues these people have. All my doctors are at AMC, they teach what they practice. I have never met one that did not satisfy my high standards. Every ER can be chaotic and, although I …
Awful. We checked in ER @ 8am. Even people who arrived after us were called in. Checked to see if we were next and were told we were called, but had left. Lies. We never left waiting room. She came over to check bracelet and went away. Came …
My mother had her knee replacement surgery at Albany Medical Center and the staff all treated her so well and with great respect. I would highly recommend this portion of the hospital’s services and would definitely go here if I needed such …
If I could give the poor excuse of a medical facility a negative five star, I would. We were told to bring our child to AMC by the nurse line as her condition was dire and while there we waited until close to seven hours to see a …
Every time I come here it gets worse.
Earlier this week I went to the ER and LEFT wo treatment because the intake staff violated every HIPPA clause I know about. I heard the name of, the medical …
The ER in this place is HORRIBLE ; Miserable, loud, crowded. Half the people are there for mild self-treatable injuries or in general bullshitting; probably looking to score some drugs. I wouldn’t recommend coming to this ER if you have or …
Be forewarned: AMCH’s inpatient behavioral health unit (psychiatric unit E2) too often discharges patients before they’re ready. That’s a serious problem for those patients and their families.
Note to albany medical employees. Don’t work in a fields of helping people if you don’t want to help us! I didn’t come for straight faces, passive aggressive attitude and unpleasant attitude. I usually go to St. Peter’s but it was …
Oh boy, I’m back for ANOTHER bad review. I now have to bring my sister to a different hospital because Albany med is denying her care because her insurance isn’t working right now (which is highly illegal by the way). They’re trying to send …
My elderly mother was a volunteer chaplain for Albany Med for a few years in the 90’s.She used to come home crying and telling me the story of the HIV baby who passed away or grief of a family after losing their mother. It was a difficult, …
Used to praise Albany Med. Had a procedure done yesterday, and the radiology Dr was great but had an allergic reaction to contrast. He call the er dept, arranged transport, and advised the er dr this was a known allergy and i was medicated …
I needed to see an ophthalmologist on a Sunday and Albany Med was the only place with one. I got there and he saw someone else while walking past us and went home. Four hours later we still were waiting. we finally just left. Nice. I guess I’ll go see a real caring doctor this week.
I am a 47 year old woman, who is disabled. I have high blood pressure. I had very bad food poisoning and called a ambulance. I was admitted, and the doctor told me that I had eaten something bad. He kept me there, giving me test after test …
I have had the opportunity to use the services of the ER, Radiation, Surgical, Vascular unit during my dad illness. Most departments are customer focused and the experience were good. Social worker on the vascular unit were very …
Most certain my 19 yr son was forgotten in the ER, also he received the wrong blood type upon hand off to critical care unit, treated by new residents for first 3 hours of care for blunt chest trauma, chest tube and trauma cath places by …
Do not go to this hospital for birth care. I repeat, do not go. Their are some nurses that are good, but the overall experience will be terrible. They don’t listen to anything you say to them and treat you like you are a moron. Do yourself …
My mother was admitted through the trauma center at Albany Medical Center on June 21, 2018 for a broken orbital bone and nose fracture. Everything was going well until she went to an inpatient room. …
I had a very traumatizing experience and an altering life changing experience. I ultimately lost a loved one due to the negligence of that place. Although all the years I thought this to be quite a top notch place, I realized from this past …
so my 71 year old friend fell, her nose is bleeding her face is bleeding, she injured her back, her neck, and she might have broken her arm or shoulder. She went off in the ambulance – I follow – we go to Albany Med. I get here I’m sure …
I had to be transferred from CMH. The care I was given at Albany Med was terrific. Great support staff, wonderful nurses. Food not so good. And beds are not as up to date as they could be. The whole hospital needs an upgrade internally. But very thankful to the folks who took such good care of me, especially those down in VIR.
If there was a rating lower than one it would be my rating. I’m at Albany Med due to the loss of my fiancé a few days ago from covid. I am here for psych reasons waiting to get into a specialized psychological treatment facility for my …
My husband was transferred here from another hospital after having a stroke. Had I known it was that I would’ve driven him here myself. The staff were always kind to us through our many questions and concerns, he was transferred to …
Not sure why there are so many negative reviews. This is a great hospital. Dr. Adamo and the neurosurgery team are amazing. PICU is very nice and the staff is informative, friendly and well educated. I trust this hospital and feel very comfortable with allowing them to care for my loved ones and myself.
The hospital was filthy beyond belief. I could not use the bathroom because there was urine all over the toilet and floor, when reported to the nurse, she agreed it was filthy but did nothing to correct it even though there was a janitor …
The service was appalling. My younger brother went in with chest pain and the staff was completely inadequate. I had to put him back on the cardiac monitor myself. I was monitoring his blood pressure, he was grabbing his chest in pain and I …
Horrible experience in the ER. I have never seen nor experienced such a poorly unstaffed operation. The administration should be ashamed of themselves.
Had to turn off our own IV machine. My wife didn’t want to take an opiate / …
I called the customer service/financial aid and the lady I had was extremely rude on the phone. I definitely handled that because I don’t tolerate disrespect. I was calling because I paid my bill for one of my appointments and they keep …
I was in Albany Medical Center CCU for 5 days. I received excellent care from the team of doctors to the nurses. One particular nurse, I won’t mention name due to the fact I don’t have her approval, went above and beyond her duties. She …
I had a RN that was amazing! Aron Julca took such care of me and was on top of the process with all the doctors and other staff to make sure I got better and dismissed properly. He gets much more than 5stars in my book!
This place for my uncle , was trash food tasted good.They were very rude to my uncle and refused to give him his medicine for 9 hours (18 half hours/ 135 quarter hours/530 mins/1060 half minutes/31800 seconds/ 31800000 miliseconds) The …
Went to the emergency room in February 2019 in an ambulance complaining about my back hurting & right leg felt numb, I was in full tears from continuous crying the night before because the pain was so bad. They took a little bit over an …
Absolutely the worst ER !! I once bled out in the hallway for 4 hours and this time I come in with severe abdominal pain,nausea,dizziness, and bleeding. I waited for over 2 1/2 hours in the hallway then when asked what was taking so long I was told,” your case is a little different so you have to wait”. I won’t come to the ER again.
Brought my 21 year old son there . He was told from Albany Emerg-care. In Brunswick. . To go there because possible need surgery. He fell off a dirt bike in lots of pain . Did this at 6:30 at night . Went to Emergency room at AMC at 6:45 …
Worst place for medical attention. Staff doesn’t care about helping you at all just taking their own personal breaks. I promise you will not be seen for hours. Most of them won’t even take your case seriously no matter how severe it is to …
Albany Medical Center saved my life. The nurses Doctors and house keepers were all terrific. I felt so fortunate to live in New York State where we have access to state of the art medical care. It’s true some of the food is bland , it must …
Suffered a TBI, had a horrible experience, had my purse stolen by an employee who took my apartment keys and stole my vehicle, this employee was the mother of a coworker both of whom took advantage of me. …
If you come to ER for any reason the front desk staff does not know how much time it will take to see a doctor l am waiting for last 3/4 hours. This is called ER. Because they need a compact room for check up and to make a good bill to make …
I have had two surgeries performed here and stayed overnight after each one. The medical staff is extremely professional and friendly. I will continue to choose Albany Med for my surgical and hospital needs. What a great experience! Thank you.
The security team was very UNPROFESSIONAL sexual conversations while people are sitting in the ER. it was shocking. My doctor was cool as hell and so were the nursing staff but the wait time was ridiculous 6 hours for eye drops. Plus another hour to get the script filled pretty sad.
I’d give them no stars if I could. Was sent here by other hospital by ambulance for emergency surgery. Didn’t happen. I was given medicine that I kept saying I couldn’t take. Not let me eat or drink anything for 2 days because of surgery …
This hospital sucks. My son was sent here from another hospital. We were in the triage area for almost 2 hours before going to a room. We were told that the nurse would be right in. We are still waiting after 15 minutes while nurses are …
Saved my life more than once in the emergency room, and several times on the operating table with extensive surgeries. The nurses are the best I have ever encountered, compassion and professionalism all around! I only go to Albany med now …
Had a daughter admitted into the PICU, and the only advice I’d give to any other parent is that you don’t leave your child’s side, and know that only you have an unbiased love for your child. We experienced stress, undue burdens, and …
Great doctors in the birthing center. (No I have not had baby yet, but got sent there due to preeclampsia symptoms and high blood pressure) was negative of preeclampsia but I do have high blood pressure. Anyway, the one nurse I had didn’t …
Still longer wait times.
Waiting room 1/2 full most times.
Not good for general stop and shop medicine visits. …
Terrible. Waited in E.R. for 7hrs with my husband. Was told by my husbands doctor who practices at Albany med to go to the E.R. The E.R. docto1 r tried to brush off my husband and send him home when he was finally called in. Doctors got mad …
I would never recommend that anyone needing inpatient care go to Albany Medical Center. The Emergency Room treatment wasn’t so bad, but if you get admitted you’re in for a really rough ride. I know, because I’m a good writer, it probably …
I have a granddaughter that has global development disabilities. She required a pediatric neurologist along with a geneticist. I cannot say enough good about both physicians. Dr. Pugh is friendly, professional, a listener and most of all …
The doctors kept me in the dark about what would be happening next during my labor induction . I had to wait hours to get an actual doctor to come talk to me about what was going to happen next. They messed up my foley bulb induction and …
7/19/2019
My daughter was air-lifted to this hospital after a severe car accident. …
My significant other had surgery today. Scheduled to be at hospital at 10 AM. Finally into OR at 2:30. He had not eaten since 9 PM the night before. He was to be on a soft diet, they brought him graham crackers and a turkey sandwich to eat. Makes no sense at all to me!@
Literally no respect for patients in the e.r. we have been sitting here for 5 hours I have seen a significant amount of people on their phones, little to no information. I got blood work done and an ultrasound done 3 hours ago. …
I been here a few times for different surgeries but this last time was a terrible, terrible experience. The Doctors were wonderful as were most of the nurses. However one nurse inpeticular acted very unprofessional by talking about my …
Crazy wait time in ER. Started out with a bang. Triage, couple.of quick tests, an IV, and then back out to a waiting room of people who have been here as long or longer. Some of them I don’t think have been seen at all. 5 hrs of my day gone so far.
I agree with garbage guy. They’re definitely not known for their speedy service. We’ve been here since 9:30 am and it’s almost 3:40 pm now. Haven’t seen a doctor, they keep telling us to wait and wait and wait. Bathroom was dirty, the …
I was a trauma patient. The doctors and staff were outstanding. Everything from pain management to the food I was served was excellent. The doctors, nurses and patient services people were all very nice and exceptionally kind and …
i have appendicitis and they made me sit in the waiting room for 1 hour. all they could say is “we can’t just make a room appear”. my appendix has burst and they made me sit in the waiting room. they have no empathy and have no idea what they are doing.
A month and a half ago.. I went there as my doctor sent me there, to see a specialist. I ended up in the ER where they asked some of my history, and decided to put me in overflow as my symptoms were an emergency. I was there from 10:00am to …
I have been here more times than I would like to admit. Everything from minor visits, to a trauma visit after a motorcycle accident, to emergency surgery. The nurses that have tended to me have always been caring and helpful (both female …
These people are the best. Best hospital experience I’ve ever had, everyone is so nice and they took good care of me. You guys were my heroes! Thank you so much.
This Emergency room is god awful here!!!. The Nurse Manager Tracey Jean- Charles is unbelievably unprofessional!!!!! My daughter is a college student and went here because she was ill and we were told that they are short staffed and we …
Bedside manors of nurses are terrible, they have no compassion for patients. The hospital is very dirty and just seems unsanitary. The ER is the worst ever. Whatever happened to communicating to waiting patients. Staff could do a …
Just missed an important Albany Med Urology procedure appointment this AM because they DO NOT list procedure appointments on their patient portal. Why not list ALL Albany Med patient appointments? Was told by their IT department that they …
I’m not going to mention the doctors name due to the formal grievance I plan on filing, but after we were referred by my pediatrician for a persistent fever my five year old was experiencing, she was seen by a doctor and all was well until …
My name is Rosemarie Baviello, and I had back surgery performed on october 6, 2020 by Dr. John Dalfino (Dr. Mcdreamy) along with an assistant which was a lady and please forgive me, I don’t remember her name. I call him Dr. Mcdreamy because …
My daughter was released last evening after being a month. Well, the whole time it was nothing but problems, it was explained to them that my daughter has difficulty understanding a lot of what is said. So, they were instructed by my …
I’m not sure what this place thinks they are doing to help their patients. I am not here to bash the hospital but what i am here to do is tell my story. I arrived Sunday 5/26/19 around 8pm. I was greeted and changed into the hospital …
I would never come here again. The staff 😒, doctors and nurses are lazy. They treat Hispanics and blacks much differently than theirs own kind. I took my mom there last night and spent over 6 hours in the waiting area with an additional 4 …
I would give less than one star, if I could. This is not something that I normally believe in doing, but I can’t let another family go through what ours endured. In the middle of June, my Mother was admitted into this hospital. The trauma …
Please steer clear and save yourself the pain.. I can’t say enough negative things about Dr. Draves if I had a month to explain. We were referred to her. She lied to us saying she would do a procedure then is only willing to do the one …
I just had a cardiac ablation, followed by a three-day hospital stay to introduce anti-arrhythmic medication, at Albany Med. I can’t say enough good things about the medical and support staffs of both the procedure and cardiac units. At all …
My boyfriend was showing some signs of appendicitis, so we went to Albany Med Emergency to be safe and catch it before it gets worse. We checked in at 9:15pm, it is now about to be 2:30am and he has yet to even be checked throughly. …
Absolutely the best hospital in the region. I was transferred here from CHM Columbia medical Health which had fail me miserably and only drugged me. After a second opinion from a spinal doctor Columbia medical health they had realized I …
I was admitted into Building B Albany Medical Center for a total hip replacement on 3-6-20.
Everyone was so pleasant and was more that happy to help from the moment I got …
My mother was recently admitted to Albany Med for a hip replacement. Sometime prior to surgery her partial plate was removed and never returned to her. I filed a document with a security officer who came to Mom’s room. Each of my …
I got here at 5:30pm for a tremor that i’ve been having that’s been giving me issues due to a fall i took back in august. Didn’t see the doctor until 8:30pm, just to be told to go to a neurologist and that there’s no tests or scans they can …
In 2008 I came here to give birth to my daughter. I was induced. They wouldn’t let me eat anything but ice chips and drink water while I was in labor for 36 hours and pushing for 8 hours. Doctors apparently don’t know how to check dilation …
Albany medical has the best icu nurses. I was in icu for 5 days and they never missed a beat. The nurses were caring and never made me feel as I was a nuisance. I was lost and very emotional and they were all great. I can’t say enough good things about them.
WORST job i ever had.mamagement could care less about employees. They frequently put healthcare staff in unsafe situations due to critically low staffing ratio,i love the work,but hated where it was. Its a shame cuz the patients are the ones who end up suffering in the long run..
This hospital is a joke. Constant negative treatment and neglect and some how still recieves funding to expand and grow. Act like the pandemic is so chaotic still when according to the state we are sitting @ less than 1% are going to choose …
I understand so many negative reviews – people are generally only at a hospital during stressful times. My father had a stroke and was brought to Albany Med from Ellis, and spent a month in ICU and a few more in normal treatment before a …
I remember everyone I met , but a job that really goes unnoticed are the transporters of patients . A guy named Josh was ours and the thought of finding my way through the hospital to where we parked after 12 hours -was a nightmare. He did …
Albany Med Obstetrics and Gynecology Department is hands down the worst place I have ever been to. It’s almost like the front desk has no communication with the medical staff. The front desk has no idea what’s going on. I scheduled an …
My mom was in the hospital they sent her home before she got better.
Called patient care spoke to Seid then asked for his supervisor never called me …
The nurses have been more then amazing at Albany med. Wait times tend to be a little long but the nurses we have dealt with have made up for that. My Dad was airlifted quickly to Albany med and he started in the emergency room. Our first …
Woke the morning of October 20th with a very tight feeling around my stomach area. Felt like trapped gas, and I did what I could to move around and try to get relief. Within an hour or so the pain shot to the lower right and I was balled on …
I have many problems with Albany Med, but the main one is with Radiology. Every single time my brother has had an appointment there, which has been many, the lack of respect shown is ridiculous. They show lack of respect by scheduling an …
Unprofessional! If you don’t have an appointment you can forget about being treated fairly. If you are black DO NOT step foot in there
Monday afternoon my two year old daughter fell and split her face open above her lip. Urgent care directed us to Albany Med because she would need to see a plastic surgeon for stitches as it was a deep wound. We arrived at AMC at 4:45 for …
Medical Care Good – Administration Is A Nightmare!
Making an appointment- they required a referral (my insurance didn’t). My primary sent it immediately – they failed to tell me upfront things they needed in …
My recent surgery at Albany Medical Center was beyond my expectations. Dr. Dirisio and his team are the very best. I was treated with utmost care and concern. They made a terrifying experience so much easier by explaining to me exactly …
We all have horrible stories of wait times and Doctors not finding paitients rooms , a bad meal, a nurse thats 45 min late with meds or something. EVERY HOSPITAL HAS ITS OFF MOMENTS. I read all the one star reviews and yes , unfortunately …
C816 2/20
First of all you should put out an RFP for a new food service mgt company.
The food is terrible and so is the staff handling it. …
I had the pleasure of wasting my entire day in this disgusting waiting room. I came in at noon and left at 7pm without even seeing a doctor. I understand that I am young, and there were people in more dire need of help than me, however I …
I don’t care how good your medicine is, if you have zero communication with the patient’s family then it makes for a very unpleasant experience. I am forgiving on being busy and overwhelmed with COVID modified operations (I am a …
My son was close to a diabetic coma when admitted, and he had such a terrible nurse I considered finding a way to transfer him away from there. The nuse; Stacey tried to refuse a glucose test for my son which was ordered by the Dr. Until I …
If there was a way to make this 0 stars I would. My mother was a patient here for over 56 hours with an open fracture on her left ring finger. Pain management consisted of morphine and hydrocodone along with antibiotics. But to leave her in …
Albany Med’s core values: “I am Albany Med and I am Compassionate, Accountable, Respectful, Engaged, I Care” is not what they practice. Albany Med is the most uncompassionate institution that I have ever experienced in my many years of …
Our recent trip to Albany Med Pediatric ER on 10/12/18 with my almost 5m old grandson. Check in was not very smooth. Two people at check- in asking different questions at the exact same time overlapping each other caused confusion. Other …
LOVE my neurologist, Dr.Applebee! I followed her from Vermont. She’s completely worth the trip! I have Multiple Sclerosis and she has gotten me up out of a wheelchair and has kept me out of it! Been lost in there going between doctors offices and the hospital but EVERYONE us always so nice and super helpful!
Horrible experience. Left in a room, barely checked on ever. Nurses sitting at the nurse station on their phones, shopping online. 14 hours to get an MRI. Tests not put in for over 12 hours. The height of not caring about your patients. Avoid this place if at all possible.
i went to albany med with my boyfriend a few days ago because he passed out and hit his head pretty hard. we were sent to the pediatric ER and it was pretty busy, but after 4 actual hours we finally got seen and checked in and were waiting …
Sitting in ER right now. It has been more than 10 hours (spent all night) and no one cares about patients
I understand not having an appointment and going to the ER that there will be a waiting period. The wait though is absolutely not even worth it. It has been over 3 hours for waiting just to get hopefully not severe but possible chemical …
I was scheduled for surgical check-in at 1:10pm. After waiting for over an hour, I went to the desk, and the woman there called back to see when I could go in. They called me in shortly after. I waited for a while, and then they put an IV …
My mother was transferred from another hospital. Right from the start we were floored by the way the residents and fellows talked down to us. There was two exceptions but most were down right rude! Then our impression of the ICU was “lock …
Absolutely ridiculous. Came in for a scheduled induction at 400 wks +2 and had to sit in the waiting room for hours before they could give us a room. Sitting in a waiting room at 42 weeks after having to wake up at the crack of dawn and …
I had the worst most racially profiling, unethical and degrading experience at albany medical center last night. They not only told my partner to leave AMA as the only resolution to the issue but they refused him to speak to the nurse …
I’ve been to Albany med a handful of times and every time I’m here that have me wait Multiple hours to be seen by the doctor and I on July 24th 2022 I asked the front desk for a turkey sandwich and they stroll me no I have a boil on my leg …
My disabled daught broke 3 bones in a fall and I had the best experience with Albany med. Doctor Ahmad b choudry MD , and Alley maxwell were the ones who cared for Taydra, as well as the AMAZING NURSING STAFF. Every member of the staff …
I went to my primary care physician for stomach pains. After a CT scan it was discovered that I had a ruptured appendix. The doctor told me that this was an emergency and I should get to the emergency room ASAP. I am new to the area, so on …
I needed an EKG here. I was sent all over the hospital but finally was directed to the proper office. The nurse BARBARA was fantastic!! She could feel my pain and inability to lay flat due to my back issues. My anxiety was quelled by her experience and patience! Thank you BARBARA the hospital should be thankful for having you.
I’ve been trying to reach the neurology department for 2 days. I tried yesterday afternoon and just kept getting the recording “thank you for calling. A representative will attend to your call as soon as possible.” After 10 minutes I …
Came here for my prenatal care and to deliver. Not only were they supportive of a VBAC, they helped me get there successfully. All of the doctors and nurses were amazing and took excellent care of me and baby. 10/10 better than Samaritan hospital in Troy. Very grateful for the team I had.
Took my dad to ER got there 1:30pm check in, security, triage all good. Patients very rowdy, screaming at staff for their wait. One patient walking around mask off dry heaving … x-ray tech good. Then called in back ER so busy he didn’t …
After being transferred there by ambulance in the middle of a snow storm from Utica, staff were extremely friendly and took the time to get to know me, started out in the ER for an hour, moved up to a double room, then after 45 minutes …
We have emerges the dr.
Just talk a way the don’t care any responsibility …………….I never mad like this the trash Quality we’re is the money go?
I went into the ER with a collapsed lung. I sat in a triage for over an hour without anyone coming in. Finally, I hit the call button and the doctor came in and told me he had been looking for me for a while. I had to get a tube put in my …
Place is a joke. No staff , expect to spend the entire day. After dark becomes crackhead hotel, sleeping all over and demanding food. Great place. Not.
I don’t like the way they treated my grandmother. They were bullying my mother and uncle to put her on comfort care when she was fully alert and conscious. Absolutely ridiculous! Never ever send your elderly relatives to this hospital!
Dear Albany Med,
Patients are not cash registers. Please provide an acceptable level of care.
I just recently spent 5 days at Albany Med. I was admitted to E4. The staff could not have been more accommodating. From Dr Lobe to the nurse’s Erin, Eric, Victoria to the PC’s. They are true heroes. If I hope never have to stay in the …
Around June of 2020, I was involved in a 1 car MVA in which I rolled my vehicle. I was given two options by the paramedic on scene, I could either go to St. Peter’s or Albany med. Eventually, due to my mechanism of injury, Albany Med was …
This is the worst hospital ever! My grandson went there last night with a rash and high temperature of 104 and they never gave him a covid test and he is 3 years old! Diagnosed him with strep throat and his throat was not the issue! CLOSE …
Being a high risk mom, Albany Medical Center has always gone beyond and above most other local hospitals to truly provide quality care and pay attention to every detail. Labor and Delivery is an amazing unit. And I will never have enough words to say about the amazing NICU team and how caring they were with our children & our hearts.
My girlfriend and I came in at 11:00an to the emergency room to see an eye specialist because we heard they have them staffed here. We’ve been in the waiting room for 4 and a half hours to see them with no status whatsoever on when we’ll …
The after birth Nurses went over and beyond my expectations but I cant say the same for the rest of the staff. This was my third child but first time at Albany med. The doctors had their training new doctors and nurses like on training …
As much as the staff has been wonderful I began this journey in the ER at 4 today it is 12:05 and there have been long gaps in care. The person who was to draw my blood came at the same time the chest X-ray was to be done. 90 minutes later …
U will definitely die in the waiting room I been here 7 hours now and all I need is antibiotics
I have my dad that is in there and this is the worst hospital ever the doctor called my mom last night and said that my dad would be having surgery on Monday and that she could stay down there and they would have to do paperwork my mom …
I was in Er they was taking 12th hours get in the bed? All together they was talking 18th hours discharge my paper? I never seen this kind of service in hole United state ER?
The staff, Doctors, and Nurses were fantastic in the Neurosurgery wing of the hospital treat you like family and know their business.
I found that the visiting restrictions for people having serious …
Akin to elder abuse. My father was taken in to the ER for a traumatic brain injury. Apparently I reached the ER moments after he was taken to the neurology floor. Because there is a nonsensical break in visiting hours between 1 and 5. I was …
Worst experience in my entire life… the staffs are rude, and when they tell you they will be back, just know it might take 9 hours or never. I went into the hospital with 103 temperature at 7:30pm, I got an IV ( no fluid in it ) at 8:30, I …
I have never waited for anything for 8+ hours until I went the ER at Albany Med. Even in New York City in the most densest hospital, no one I know waited more than 5 hours. They either lack urgency, common sense and/or are extraordinarily …
Thanks for Nurse’s and doctors
One star is only for the front security, those two people on night shift 11/24/21 at 7pm I got stopped there behavior was worse. The way the treated me like I …
I had the worst experience. My nose is broken and healed and I can barely breathe and instead of helping me the doctor gave me a half hour lecture about the covid vaccine and them basically said to me “we can clearly see that you can’t …
My wife had a surgery there. We got so many bills and all were ambiguous. We had to call them several times to narrow down bills to two. We paid the bills and surprisingly we got a letter from broker that we had not paid bills!!! I called Albany Med, without any apology or explanation they said we will fix it and hung the phone.
Arrived at AMC at 3pm. Told to sit in waiting room and I would be called. At 11:30pm I was told I could go to the ER.Finally, but not really. I went in and was given a stretcher in the hall and that’s where I stayed until 7pm the next da No …
The worst possible hospital you could actually attend I’ve been waiting 5 1/2 hours for surgery told me to be here at noon I was here still have not been taken in and if I didn’t throw a temper tantrum out in the waiting room I would still …
I had a cardiac catheterization at Albany Med earlier this week and the entire staff of the cardiac cath lab was fantastic. Dr. Esper…the two nurses who took care of me (Kayleigh and Maria)…everyone I came into contact with was …
Pretty appalled by how my dad was treated at this facility. He had brain surgery, and when discharged no one wheeled him to the exit. Him and my elderly mom were given no assistance out to their vehicle. The nursing staff had no idea what …
My son had seizure and ambulance got us to the hospital and after 6 hours wait we still not got to a room and no doctors seeing him too. Anyone have ideas if this is right?
worst receptionist ever. you may as well dig your own grave instead of going to albany med. they also won’t give you food or water if you’re there for long period of time. my family friend went for 9+ hours and they gave her bo food or water. despicable hospital. disgrace, really.
I recommend looking for another Dr. I didn’t and I’m paying the price for it.
My husband came here for surgery on his badly broken leg. This place runs like a well oiled machine. Everyone we had to deal with was wonderful. Wait times weren’t bad at all, but being mentally prepared to wait helps. Because you’re …
Bad chest pains along with dizziness brought me to Albany med I Went in a 6.15 pm on a Monday and waited until 530 am before being taken from waiting room. Staff / nurses super rude. It’s been exactly 12 hours now and still haven’t been …
I was told by both the information desk and security that I could visit my dying grandmother, yet when I arrived outside of the icu they turned me away. I wasn’t even allowed to sit in the waiting room, I had to stand on the bridge. …
I spent 6 hours on a gurney in a crowded hallway begging for water while two nurses and two security guards sat around telling dad jokes and talking about avocado toast. It took crying to a doctor to finally get a drink. …
These people want nothing to do with help anyone. They want to do what they want and not what is right. I hope they figure this out. It’s a disgrace. It’s been true abuse from this hospital
07/26/2022. Emergency area stinks wait there 10 hours for a doctor and didn’t get one ,they say the are trying to take care of the sick ones and I am 8 weeks pregnant with heavy bleeding and pain so then I am not sick. I had to walk out with out been seen. Never going back there again
This place has gone so far downhill. Five years ago they may have had a doctor that was worth it but ended up getting rid of them. The doctors now are incompetent and do not care about the patient. Furthermore medical records violated my …
The ER at Albany Med is terrible!! You have to wait there for almost 10 hours or more, just to even go to their triage. It took 48 hours to even give a a room after admitting me. They kept me in their corridor where I received some sort of monitoring.
My husband had to under go a major surgery to replace one of the valves of his heart. He has a congenital condition and the surgeon was very good at understanding his situation and made sound decisions to best treat his condition. The …
terrible place people are non-compassionate I waited all day and I was and assault victim that had to be taking ln a ambulance to the hospital my wife was on the phone with me when I came into the viewing room and I was trying to tell her …
I have been operated on twice and they were very good.
ER is ridiculous how long you have to wait. 6 hours before I got in. They go by severity not in order of your arrival. I was practically in tears. …
The nurses in the ER have terrible bedside manner. They gave my poor mother ultimatams when she can’t care for herself due to a terrible accident. She wanted a washcloth for her head because it was hot and some crackers to eat and they said …
I would give 0 if I could. I made an appointment for early May. I received a call that Ms. Fina was not available until 5/27. I showed up on time, pre-registered and was told she was too busy and needed to reschedule. That was after an …
I spent 2 days here in July and want to thank everyone at Albany Med for their exceptional treatment in tough times.
My wife was advised go to ER because her edema was out control. She was admitted to 8th floor Cardiac Floor. They say the nurses make the hospital as they are those who care for you the most. My wife was at hospital for week and the care …
Staff was kind and attentive, even though ER was full to the brim. I cannot overstate how nice the nurses were to me, despite what must have been a full-on day for them. Yes, it is crowded, but in my experience most ER’s are. The care I …
I came here for my prenatal care and to deliver and felt compelled to write a review. Every single employee I worked with throughout my pregnancy all the way to labor and delivery were simply excellent. The doctors, nurses, and staff were …
This lady you see is responsible for not letting a young black male who grew up without his father in the room to see his son be born they told me because I have my 3 year old who has type 1 diabetes. Instead of saying “I will give you a …
This review is strictly of the patient engagement number for scheduling new patient appointments for others so they are aware they are calling the correct place. There is no introduction at all, it simply picks up and plays classical music …
I want to share how Albany Medical entire staff were outstanding in how they were with our family member who was treated for a month long stay with life threatening illness. His complex condition was never dismissed and treated with …
I had stomach problems, fever, and chills after endoscopy so I called the doctor and told me to go to the ER little did I know I would be there for 18 hours. Went in at 7:30PM got seen gave me fluid and medicine for the pain and was told …
Checked in at 530 pm and doctor who was sitting in where vitals are being taken stated that wife needed an MRI so they could come up with a game plan for treatment. 1040 pm and still sitting here for said MRI. This place is terrible. …
If I could give this place ZERO stars I would. I was in the hospital for 12 HOURS!!! In those 12 hours all they did was give me an EKG, XRay, and Blood test, and didn’t share the results with me! I sat in a regular chair from 5 pm-4AM until …
Since covid restricts are still in place you have to go in threw the garage to get to the hospital.Other then that everyone I came into contact with was polite and courteous.
It began a great experience. My daughter had a great team in the OR. However, once she went to her room is where it fell apart. It was about 9:15pm and housekeeping came in to clean. I just fell asleep. It was a long day. I asked if she …
I always thought Albany Med was a good hospital until my brother had a massive stroke and was sent to this hospital. He was in there for close to 2 months and there were just a handful of employees that literally cared. As for the majority …
Sitting in ER at 0345 so going on 5 hours waiting here for father to be seen in emergency dept. There is nobody else in the E.R. practically empty. Father needed to be seen after becoming ill following a procedure at the same hospital …
Came in with someone. Got blood work almost immediately. Waited in the waiting room for 3hrs. Got CT scan and has been an hour. Been here a total of 4.5hrs so far. Ppl are in gowns, needles in arm, fluids hooked up…nurses are not talking …
I can’t say enough about this place. The people in the operating room and in ICU were so caring and competent and they seemed like such a cheerful, happy team, which is very comforting when you’re in distress. I received absolutely 5-star …
Arrived at the emergency room by ambulance at about noon with uncontrollable bleeding from nose was sent by another doctor office as Albany med has ENT department after sitting in room for 5 hrs doctor finally saw me I was told can not see …
If 0 stars were an option they would definitely get a 0. Not clean not professional and if your there for something serious go somewhere else they won’t be able to see you for 7-10 business days waiting in the ER
I wish I could give less stars. In ER with friend for 11 hours, friend was passing out every hour. They took vitals ONCE people were crying in pain in the waiting room and had been there for hours no one paid any attention. One guy had an …
Our son was born at AMC, he has seen 7 different specialist and they have all been wonderful. Excellent team of specialists.
No compassion poor care no food offered even when you are there over 12 hours terrible er adked for OV Tylenol and was told it was to expensive
I was there on a no fault pay. …
Will deny you needed meds because you’re a female within childbearing age. They don’t trust women to avoid pregnancy while taking a medication that could be life saving. They think they know better.
All I can say is my sister was admitted 5 days ago waited in er for one day an in a room for 4 days at this point an I can not get a doctor to call yet an let us know her condition absolutely the worst .the staff seems to think it’s ok to …
I been here for more than 9 hrs on the emergency room waiting area and they haven’t even take my vitals signs or nothing so
Basically they want me to died waiting to been see. It’s so negligent and the …
Absolutely one of the worst hospital experiences upon discharge a patient can face. Beware of incompetence on all levels
Made a mistake and took my daughter there for consultation. Dr Sima talked to me for total of 15 minutes. No test, procedure or prescription yet I was sent a bill of 653.00 dollars. My insurance only paid $256. I called and asked for …
I am presently in the emergency room 6/28/2022…it is 7:50 pm and I have been here all day. I asked for something to eat around 5:00pm and they told me they would try to find something. They found me a turkey sandwich and I was thankful …
Absolutely the worst experience as a patient and as a veteran. I cannot believe how they allow some of the staff to speak to and treat their patients. I was a hospital corpsman so before anyone says that I have no clue what they are …
I can’t say enough good things about the birthing team and gastric team along with the nurses. We were In the hospital about a week and the whole time from start to finish we were given great care. Always tending to every need we had. They did a phenomenal job.
Albany medical has outstanding medical services and a beautiful clean campus. Covid 19 protocols are conscientiously enforced.
Be careful where you park. It’s best to park at a garage or lot. Avoid on street parking which can lead to painful fines.
The doctors here are horrible they are liars and cheats and only care about thier kickbacks from pharma companies who have thier hands in their pockets literally misdiagnoseing people and lieing these are not people they are monsters.
Should be called the “Albany Ghetto Center”. Everyone ignores your utter existence, clearly chose their career path in financial regards, and works as sloppy as they look. You’re quite literally better off kicking it at home, either way you’d be dying from the lack of care and attention. Disgusting.
My 75-year-old former-nurse mother had to get a shunt put in to relieve pressure in her brain, and she was able to go home after one night and remarked that the nurses and doctors at Albany Med really knew what they were doing. So far at least, a month later, she’s doing well.
Terrible hospital. Waited 6 hours in the emergency room to be seen with high vitals. Finally left without being seen. I personally would give them zero stars. Never again.
The care I have received here has been excellent, the providers and staff throughout the different departments go out of their way to care for the patients. I appreciate all of you, keep up the excellent work that you do.
It is currently almost 4am on December 2nd 2022. I came here unable to breathe and feeling tons of pain and numbness in some areas, mostly on my left side. I am still having a hard time breathing especially when I try to lay back and relax. …
Clearly the healthcare system has made a turn for the worse these days; I went to Albany med with tightness in my chest, short of breath, back pain, numbing down my left arm and lips. They expedited my blood draw but sent me out to wait in …
I always like going there for my appointments if i get lost someone always helps me get where i am going they seem to always try to make people welcome at the information desk and i get really good care at the infusion clinic i go to monthly.
Awful patient care and even worse security officers. No drink area for patients waiting hours on end in the awful ER! But I bet the CFO gets a very hefty paycheck for doing nothing for patients.
I, as well as my elderly parents, have received very good care at AMC: several hospitalizations and surgeries (pneumonia, heart disease, stents, comfort care only after a heart attack, end of life care etc ). …
My husband got COVID in your hospital. He has COPD and we are BOTH immunocompromised. You released him without a COVID test and sent him home and he brought it home to me! I’m a diabetic with AFib. You tried to release him before the 5 …
Have brought my dad to the ER a few times in the last year and the care received has been excellent. Wait time varied – depending on the emergency.
I had surgery on my sinuses with Dr Jordon Grube. Your very lucky to have him with your hospital. I found him to be an excellent doctor. Thank you very much 😀 …
This place is atrocious. My friend came here and her nurse was told that she was threatening herself as well as others lives. The nurse was explained the most recent mental health scare with my friend as well as my friend hadn’t slept for 3 …
Thank you for saving my best friends life bc Nathan in gloversville f’d up, couldn’t do their job right and failed. My friend was air lifted to the best hospital in the area Albany Med. But was saved by real professionals that had to fix …
Been here since 7:30p it is now 2:50a we still are waiting to have our daughter treated for a broken arm. Triage in the admittance had 2 children with low grade fevers go before we got sent in to get X-rays. If you have a children’s er you need a full staff to treat them and get moving
I have no idea how this hospital is still running legally. Not enough staff members to run it, it’s dirty, no one listens, you could be having a heart attack and they wouldn’t give you a bed until 4 days later, food is not healthy, staff …
Came to visit my brother who was flown in by helicopter , organ failure & cancer . He’s been laying outside in the hallway in pain for 7 hours. Patients screaming at the top of their lungs . Waiting room packed with people who were there …
I would give a zero star if possible. They moved our family member with out notifying anyone in our family. Went to visit family member and was told he was discharged. They can not confirm where he is 100 percent. The social worker (case …
The staff we dealt with were caring, informative and good.
However on Sat Aug 6 a 95 year male relative of mine arrived by transport for a procedure from out of town . I was not there but I believe he went thru the …
Lots of negative reviews I see, probably many of which are true considering the current state of healthcare. But this hospital has saved family members of mine on multiple occasions, so how could I say anything bad? Doctors are professional from my experience and know what they’re doing.
This is what makes AlbanyMed great. Not the nurse that come to you when you buzz for her. Or the ones that showed up 39 minutes late.Its the one that tap her swipe card to allow you to pass through the gate to go home after spending a …
So, my main issue is lack of information. I brought a family member to the 4th floor for a colonoscopy. After a 20 minute wait, we were sent to radiology, who, after a phone call, sent us to the or. There, he checked in with me behind and …
Today is Sunday October 23, 2022If I have a dog I wouldn’t bring to Albany Medical Center!!! Period!!! This is the worst hospital I hav ever been in my life. Imagine people have been in the emergency room from 2:30 PM and it was 6:04 in …
I think that some on the cancer wards need to learn Empathy and respect for what people are going through.I know most of then nurses are great but the ones that come out with oh your mother is not actively dieing. OMG really if a have her …
I was in the emergency room for 2 days before taking me upstairs to my room. The emergency room was very small and filthy it looked like it wasn’t cleaned in 2 weeks there was patients out in hallways in beds the waiting room was packed. …
The medical staff and the entrance staff very consoling and delivered the information professionally.
However being a retired military man I found the security staff unprofessional …
Excellent care in the ER for trauma but grossly overcrowded and long wait time. Excellent and caring neurologist, trauma doctor and resident. Released by the ER doctor after 13 1/2 hours total because it was obvious neither the orthopedic …
Majority of staff are clearly too overworked and burnt out to actually empathize with patients at this point. If you’re going to the ER, bring camping gear (granola bars, water, sleeping bag) because you’re going to be in the waiting room …
Tried to provide benefit of doubt about the ED horror stories, but they’re mostly right.
You will be waiting hours upon hours without updates on your condition and …
On one of the scarest days of our lives my husband was transferred to Albany Medical Center Emergency Department following a tractor trailer accident where he had a traumic amputation of a finger, a broken arm and various other lacerations …
Edit: January 5-6 2023 Second trip here not by choice this is where the ambulance brought me. I have been sitting in the waiting room for 11 hours without so much as a staff member asking if I was ok. No vital checks, no water, no meds, no …
While the surgical staff/experience was excellent, things deteriorated once in the room. One particular nurse was highly unprofessional, rude and even dangerous- perhaps borderline sociopath. I called and left messages with the nursing …
I can’t Tell you how much I hate this hospital group. In 2020 they were not testing patients for Covid when they came in for treatment. We have been so careful with my husband to not let him be exposed but yet his roommate was exposed in …
I’ve been treated at Albany Med about ten times during the last 40 years. It’s always been clean and the staff nice.I like my doctors. They are much better trained and more knowledgeable than those in small cities in this area.Albany Med has the best equipment–better than Saratoga Hospital, for example.
I was sent to AMC ER by my primary care physician, because I needed IV fluids. Everyone in the ER was very attentive and compassionate. The NP, Lauren, who was in charge of the Room 7 waiting area was extremely helpful, as were the nurses and ER doctor. Highly recommend this ER.
Labor & Delivery:
Horrible experience! …
I recently on Friday the 13 the went to myrtle ave,fifth floor for a scheduled sonogram upon arrival in an empty waiting room I had to interrupt the receptionist from her phone to check in. She was unprofessional, rude, and needs training …
Terrible hospital. They make you wait horrible hours even though their is no urgent situations. I have a deep cut right now that is getting infected n I haven’t been called yet. It’s been 12 hours. The employees here should honestly quit …
We brought my son to Albany Med. Referred by our urgent care doctor for a possible appendicitis with my son. The signage as to where to go outside is awful let alone inside is atrocious! We finally found an information desk at the beginning …
I would like to thank everyone in this Albany Med ..hospital.. For They’re great job. … My husband passed away… It’s sad… But I am happy The way everyone treated him… With love and compassion… I spend most of my time there With …
I was just in ICU at Albany med for 3 days, and I couldn’t have asked for a better group of nurses. They were so caring and helpful! Made my stay not so bad. Everyone on the floor was simply amazing!
No one wants to be here for service. However, every staff member I have interacted with has been nothing but friendly and helpful. Came in to the ER and the first person we talked to was Susan Upright and she was friendly and super helpful. …