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Do not take go to this office. There is so much discrepancy in the information they give you. And hidden charges no one EVER told us about. Insurance does not …
Very disorganized, poor communication, long wait times, inconveniently need to come in every time versus answering questions for me on the phone (seems like they only want your money), not very personable.
THERE ARE OTHER PLACES THANKFULLY.. DONT GET CAUGHT IN THE ALIVATION GAME.. ALL ABOUT OFFICE VISITS AND SEEM TO HAVE HARD TIME KEEPING THE SAME STAFF, NEVER SAW THE SAME “DOCTOR/PA”.. VERY DISAPPOINTING IN THE END!!!
They should really rename this outfit “Pill World”. Thats about all they do. You get about 10 minutes with your “counselor”, who constantly interrupts you and cuts you off mid sentence. Then prescribes another pill without taking any time …
Love the staff there all really nice when your having a bad day and you come here they make you feel better the front deck lady’s the drs and the lady’s who do the medicine
After a string of unfortunate experiences with APRN’s my wife and I decided it was time I see someone far more qualified to treat my conditions and see an actual PSYD. The facility itself is very nice, and unlike another I have been to, …
Fantastic facility and amazing staff. I’ve never been anywhere so friendly and genuinely caring!!
They also listen – it is the first time I’ve been heard about issues concentrating!!
Saddened to have to switch doctors due to a lack of respect that the people in billing have for patients. The lack of empathy the front office has is also trash. I do not reccomend Alivation. Family practice specialist lost the family feel after the merge.
Front desk staff is so rude. Have to wait for 15 to 20 minutes just to talk to someone to setup an appointment over the phone. It’s hard to keep the same provider because they always quit. I would not recommend coming here.
called on the phone the other day and was having real bad side afects and thinking of harming my self all the nurse on the phone could say i need to come in the Dr. could not change my meds over the phone and then she said she couldn’t do anything for me over the phone she should be fired!!!
Staff always nice polite does thier job had Dr duffy for years off and on im back to loving life Alivation health meets all my needs recommend this place to anyone thanks Alivation health very grateful for this place r of people who make it fun and worth while to be around..
Calls never get returned nor do you ever see the same provider. Medications are miss dosed or incorrect instructions when called into pharmacy. Rude and unhelpful staff.
I called in to try and set up yet another appointment to give dr Walter my money I called at 5:16 was then put on hold for 14 minutes and told to leave a message! This is my last straw and would never recommend this place all they want is your money they dont care about your health!
Being a person that sometimes MAY take longer in my personal appointments than I do at other times… seeing all these complaints in the google reviews about getting in on time, really bothers me…. because getting in a bit late ONLY shows …
Yes, this is the place to go if you just want to get your meds and get out. Some of us with serious mental health problems don’t mind that, sometimes it’s all we need. It’s too bad the pharmacy is relocating though.
I have had more success with Alivation than any other treatment providers. The atmosphere is positive, and they have been very sensitive to me and my needs.
Doctors don’t pay attention I have had my meds switched three times and they made me take a test I wasn’t aware i had to pay for. Dr. Nick something and Dr. Duffy both gave me poor services.
regardless of not having any med changes for years, they keep shortening the length of time to come back…..if not, they refuse to refill. It has gone from once every six months, to once every three, and now once every 8 weeks. They hold you hostage to get more money
Long horror story..Just after a bit watch for up sales..D.N.A. & all the other NEW stuff they are doing & trying! Don’t make a decision that day & think about it! Just ask to make sure who you are seeing & their job description. May have …
The Tms staff are very nice and helpful, the front desk staff is the opposite imo… gives me more anxiety interacting with the front desk than the treatment itself 😅 …
A lot of negative reviews speak volumes. Daughter carefully chose in network. They referred her to another provider outside the network but in the clinic. $900 later they’re so rude and unwilling to to even talk to us. Be wary of this operation. Update: returned payment with a terse “bill sent in error”.
Alivation is an excellent company that expands from Behavioral Health, Primary Care, Neurology, Pharmacy, Research, and more! They are leading experts in medical device treatments, and have more experience than anyone else in the region. …
We love Alivation Health. Beginning with the front desk staff, Jamie has gone above and beyond in her service to my family at the roughest of times. Kudos to you, Jamie! Next, I study traumatic brain injury and embrace the book, “Change …
Always incredibly friendly and professional. The ladies at the front desk always put a smile on my face and seem to love their jobs. All the staff that I’ve had the privilege of meeting have all been super friendly and really want to help.
If I could leave a review without a star I would. These people are CROOKS. I used to love going to see dr. Weiss before his whole staff got fired and wouldn’t help me with my problems. Not to mention the fact that I was getting billed for …
Trust is a big thing for me. Dr. Duffy will gain your trust then pawn you off to someone else. In the few years I went to Alivation Health I had been sent to four others after Dr. Duffy. Its hard to gain enough trust to open up and share your feelings when you continue to see new people, Dr, Duffy let me down.
They can hardly ever get things right went in for appointment to get kids pills refilled and the only called in 2 out of 6 and so i left a voicemail needing all refills and went to pharmacy for them to only have 1 more filled. Whats funny …
Went to get an eval on my son. He was asked 30 to 40 question by an intake person. Then sent to the Dr. Duffy and Dr Hahn both of which confirmed what pharmacy we used but asked him no additional question. They did not explain medication or …
Doctors only care about your money. They put me on benzos for 6 years straight. I tried EVERY SINGLE SSRI in their arsenal along with antipsychotics and SNRIs. Its trail and error “itll take 90 days for this to be in your system. so I want …
Alivation saved my life. It took awhile 6-8 months but Dr Duffy and his staff got myself on the right medications and off the wrong ones. Night and day difference for myself. So grateful for the staff at Alivation
To call this place a slum business would be giving it too much respect. After multiple attempts to continue treatment at this ridiculous excuse for a psychiatrist for my son, I now have decided anything would be better than thos company. …
Outstanding facility, staff and atmosphere. Dr Duffy is the best in mental health. My life is undoubtedly BETTER because of him. I’m grateful to have him take care of me. Thank You Dr Duff 🙏 …
One star gives them far more credit than they deserve. Nothing was accomplished, they pushed these procedures on me when they even said they weren’t necessary. So I get pushed off to these sales people that explain the cost. I didn’t want …
I’m a huge fan!! Everything for our entire family’s basic medical needs all in one place. When we first brought our oldest daughter in while she wasn’t feeling well, the team recognized right away that our situation was bordering becoming …
Tried to switch PA, they wouldn’t let me. Soon after they dropped me as a patient, and failed to send me with the last month of my important medication. Do not go here unless you want to be demoralized and treated like a dog. You are not a test subject, go get some real help from real professionals please!
Like many have said, every since family health joined alivation health. Its gone downhill for me and many. I used to feel welcome and enjoyed going to checkups or random needs. Now I dislike it very much.. I dont feel welcome. I feel like a …
We were traveling and needed a prescription refill. Alivation staff was very helpful in contacting our home pharmacy and getting refills very quickly. Amazing customer service
I had my first aesthetics procedure today with Jayme. From the moment I got there she made me feel comfortable and welcome. She explained everything thoroughly and was sure I was comfortable through my procedures. Will definitely be back!
Same experience as a lot of the other reviews regarding degraded quality of care after the facility became “Alivation Health.” In my opinion, the nefarious tactics that these individuals utilize to maximize their insurance recoverables is …
Look out folks! The people at Alivation are hungry for one thing: MONEY! For your first appointment, they’ll tell you to plan on it taking 2-3 hours. Only half of this time is taken up by the provider getting your health history and …
They were expensive, yes, but they help people deal with brain injuries, difficult cases of mental and physical struggles associated with heart trauma, and a host of other illnesses that I could not have recovered from without their …
This is the WORST place I have ever been too. For every appointment it is at LEAST a 2.5 hr WAIT. Not even including the time with the doctor/therapist! The people LIE constantly in order to just “keep you calm in the moment and not deal …
Alivation health provides exceptional care in every department. They work hard to make the entire experience about the patient. From billing, scheduling, to working with your insurance company, it is clear that they work hard to provide you …
I went over and over to try to get medicine to help me with my depression, but all of the medicines they tried gave me horrible side effects. Eventually they gave me one that they said had no side effects, but while taking it I became …
This is by far the best place in the midwest for your mental health. I have been going here for 5 years and i don’t plan to stop anytime soon! The doctor and therapist really do care about you and will go above and beyond for you. If …
Best psychiatric office I’ve been to. The visits don’t take too long so I can just come in before work (works great with my schedule). They offer a lot of newer methods (DNA swab, TMS/EMT) and I’m very excited to be a part of it 🙂
I’m not sure who is writing the 5* reviews, because the average review of this practice has magically gone from 1.5 to 3* average in just 2 months. I’m here to tell the truth. This practice is about money and ONLY money. They hold you …
I’ve been to the regular medical office two times and the actual visits were relatively uneventful. However, I received a bill in the mail EIGHT months after I had been to the office. The bill had an address on it that I haven’t lived at …
Really impartial, a neurologist I visited thought the eegs they do are useless, so that is an opinion I found interesting. Big facility – patients are more like numbers based on my visiting experience, however, the constantly changing …
Their only priority is profit . . . not the patient’s welfare, and they will go out of their way to make an extra buck however they can. This place is a factory, and Dr. Duffy will up-sell you on all sorts of “state-of-the-art” brain scans …
Front desk receptionist Melissa makes me experience at alivation terrible. Only have had two interactions with her and it has made me consider going to a different doctors office. My recommendation, avoid her if you can. Would be a 5 five star review if she wasn’t there.
This office has moved. I made an appointment yesterday for 8:00 this morning and was never informed the office had relocated. There is no sign at the current location notating the office has moved. After searching online, I finally found …
It is absolutely insane how difficult it is to get ahold of the scheduling team here. There is no reason for every phone call to take over 30 minutes to be answered just to schedule an appointment. It’s a complete joke. At least offer …
This IS A BUSINESS NOT A HEALTH CARE CLINIC!! The doctors are more interested in making money to pay for this fancy new facility and line their pockets instead of actually helping their patients. Dr. Duffy is constantly trying to up-sell …
I love this place!!! Dr Duffy and his staff are incredible. From basic medication all the way to TMS, they do it all. If medication is not your thing, they have plenty of other options to take care of your needs. Definitely recommend Alivation Health!!!
My family has been with Family Practice every since we had our last two kids, 14 years ago now. They were wonderful then! Now since they’ve merged with Alivation Health EVERYTHING IS TERRIBLE! I decided to sign up for the medical portal and …
The staff has been friendly and patient with me. I’ve had a year long recovery and I’m amazed with the DNA technology that Dr Duffy could prescribe the medication that best works with my body chemistry. I feel better than I have in my entire life and I’m 41.
I have been going to Alivation Health for nearly 9 years. Thanks to Dr. Walter Duffy and Dr. Megan Basnett my health has never been better. My gifted doctors and incredibly kind Alivation support staff provide me with a sense of gratitude. I would recommend Alivation Health to anyone.
Great place ! Great idea too putting all your basic health care needs in one building…mental health on main floor with pharmacy and your general health doctors etc on the bottom floor. Handicap accessible with an elevator and very …
When I went in needing help for my depression and anxiety, I was placed on multiple medications without a real explanation of why. I wasn’t myself. No one made eye contact with me on follow up visits. It took almost a year to get off the medications Dr. Duffy places me on without medical necessity.
I wish Google had negative star buttons. I have been with Dr Weiss for 13 or more years, he is a wonderful caring man, great doctor. His move to allivation has been his destruction. This office has completely restructured his staff (our …
A lot of reviews say the doctors push tests, medications, and other expensive procedures on them. They gave me ZERO pressure when I declined some of the suggested options for me. …
Complete rip off. I’ve been with this group since it was Premier Psychiatric Group which was so much better than what it is now (Alivation). I suggested my daughter come here and instead of them not telling us what insurance didn’t cover …
Is it Dr. Duffy or Dr. Daffy Duck because this quack is wack! If you want to feel like a cow on the market, this Old Mcdonald will milk you for every possible dollar on his funny farm. Doctor? More like pill pushing farm-acist. You …
Honestly, I thought that Alivation was the place for me, in all reality it’s not, getting dumped on new doctors and forced to start treatment all over again at a new clinic. 4 years of treatment here and absolutely nothing to show for it other than debt.
This place is a prescription factory. Out of my 3 visits here I wasn’t able to speak to anyone for more than 30 seconds total. It’s a few basic questions, and they write you a prescription. How can you possibly try to prescribe medication …
Life changing experience! My life before getting TMS and Ketamine treatments, was a life filled with anxiety and depression, which i have been struggling with since i was a teenager. But thanks to the amazing TMS technicians, i was able to complete my treatments and am now on a more hopeful path in life. Highly recommend.
My experience at Alivation was discouraging, to say the least. This place is a corporate money making machine that, on the day of my first appointment, made me feel like I just took a tour through Willy Wonka’s factory–though, not as …
When I told my personal physician that I was feeling discombobulated she quickly pointed me towards Alivation Health, where I could 1) hook up with a therapist and a doctor of psychiatry, 2) have a DNA test performed which will be used to …
Since Family Practice merged with Premier Psychiatric and became Alivation it has lost its family feeling. I still like my family doctor and PA’s but the rest of the office is horrible to work with. I was never a fan of Premier and now they …
Dr. Duffy is the best mental health professional in this state. Lincoln is lucky to have him. Dr Duffy listens and treats every patient with the newest, most effective treatments possible. If something is not working well he’s not affraid …
Came to this clinic for 10 years for medication management (even before the move and eventual name change). After being on the same RX and dose for over a year, they still insisted on me re-arranging my schedule to come in every 90 days. …
EVERYONE is so nice and helpful and knowledgable. They will help you with whatever you need. Very supportive, call you by name, walk in and Jamie already has you checked in. Never hurry you or make you feel like they dont have time for …
Despite all the rumors and the bad reviews that have gone on about alivation health they don’t know me because they don’t know how well I know dr. Duffy I’ve been a patient of his for almost 9 years now and I trust dr. Duffy with the …
I went there for a while when I was younger. They tried to sell me so many expensive treatments and the ones we did try where useless. Money hungry, they got mad at me when I told them I wanted to get off my meds cause I didn’t like the way they mad me feel. Did nothing for me. Waste of time
I’ve only ever been seen downstairs with Allison and she was beyond my expectations. Timely, professional and courteous. Not just her, but all staff as well. Smiles and hello’s around every corner. The fact that their PC department takes same day walk-ins is extraordinary, next level care. 10/10 recommend.
I have always found Dr Duffy and his staff to be very attentive to my needs. They always remember my face and I am always treated with dignity and respect. Dr Duffy is an amazing doctor, always up on current treatments and medications. I’ve …
I have gone here for about 2 years but I am not coming back. I have experienced the same thing that another reviewer shared – they have been making me come back more and more frequently to refill the same prescription I’ve been on for …
Excellent care at every appointment! This center has the medical equipment and resources needed to thoroughly diagnose and accurately treat various types of mental health conditions. I had serious issues with other places playing “the …
i can not stress enough DO NOT GO HERE. i went because my friends suggested it for my mental health , and despite the pricey “dna testing” to decide what medication was best, we all were prescribed the same highly addictive antidepressant. …
I have seen many psychiatric professionals in multiple states over the past five years, including private practice, military, and VA providers. Without a doubt, my experience at Alivation Health was the worst mental healthcare treatment I …
Best experience I have had….and I have been to a lot of doctors. The staff is so helpful and Dr. Duffy takes his time to explain treatment options and your progress. I have been very impressed. Their intergrated health model treats the whole person. I have had great results with my Med management and TMS treatment. It’s worth a try.
This place is unbelievable!! I’ve gone to Premier Psychiatric Group for many years and they were life savers!! And now that Alivation is here it’s really gone downhill fast. All the good helpful providers have all moved elsewhere. The …
After 7 months of visits I quit going . Most of my appointments consisted of them pushing another medication on me .
Their slogan is “Next Level you” …
I have been going to this facility for about a year now and am switching healthcare providers as soon as possible. Here, they put me with a different doctor at each appointment so I felt like I had to explain my depressive symptoms over and …
Please I beg you if you love your children do not take them here.
Spoke with GM Will and he was rude and offensive and had decided I was wrong before talking to me. I have my receipts, phone records, voice-mail left EVERYTHING …
If it was possible to give zero stars I would. I am a military spouse and we recently moved to the area. This place is all about the money NOT about caring for patients. The staff is rude, not helpful, and extremely unreasonable. I got my …
Had my first laser hair removal treatment with Jayme today. I was so impressed with her bedside manner and professionalism. She was constantly aware of my comfort and made adjustments accordingly. She was knowledgeable and was sure to …
When Family Practice moved into Alivation Health, their quality of service and care went down dramatically. Now, all they want is to charge you more and more money. My son has been treated there since he was born preemie, and now I couldn’t …
The staff are so kind! and service is quick and perfect. I actually look forward to coming to Alivation. I would recommend to anyone! They have awesome recommendations and programs for all sort of things like ADHD, Depression, Anxiety ect.
The staff at Alivation have repeatedly gone above and beyond to help me with any issues I’ve had. Their healthcare staff is sympathetic and understanding to whatever problem you’re facing. In addition, I feel like I’m spoken to like a grown …
I’ve been treated by Dr. Duffy for over 20 years and have never had a bad experience. No medications or treatments were ever forced on me. Yes, my medication was changed numerous times but that was due to the fact they just stopped working …
I’ve been coming to this facility for almost 4 years. Since the change to Alivation Health, you can see the growng that the company is taking, the strides they are making and the lives they are changing. My son and I owe so much positive …
If I could rate 0 stars I would. Someone close to me was a patient here a while ago. After they had tried to take their own life and were admitted into the hospital Alivation would not see them until a month later. And when this appointment …
After just a few visits, I can safely say that if you want to be kept waiting via telehealth, pay an outrageous amount for “Smoking Cessation Counseling” that literally consists of someone walking in and telling you smoking is bad for your …
My son has been seen here in primary care and i would recommend to anyone wanting good quality care and wanting to get all appointments done in one day! They have behavioral health, pharmacy on site and primary care and always adding new …
Just had my first aesthetics procedure done at Alivation today. The front desk staff was very friendly and welcoming, making me feel right at home. Grant took his time answering my questions and was very knowledgeable about the equipment …
Over the past six years since losing my nine-year-old son in a tragic accident, I’ve seen a lot of medical professionals, each trying, to the best of their ability, to ease my pain and bring me hope. Using the tools available to them, I …
1 in 5 people struggle with mental health issues. Many times we feel unseen or unheard. Often we are made to believe that our mental health is less important than our physical health. After years of struggling to find answers and solutions …
I got scheduled with a provider that I had previously complained about her being incredibly rude to me. The provider Kerry is very rude. We had a telehealth appointment for my son so I had the screen on him since it’s his appointment. She …
I personally like going to Alivation. I would recommend Dr. Duffy; as he remembers who you are, and what you take. He does have an assistant or student PA or NP interview you before he comes in to see you, but they seem genuinely …
This is how my visit went…I filled out a questionnaire about my A.D.D. I have also been having some slight anger flare ups lately that I wanted to get under control (there mostly due to being impatient). I met with a Dr. (will call them …
I gave them a 1 star only for the primary care aspect of that clinic. The mental health part upstairs tho is amazing and I’ve been with this medical facility as a pt for over 10yrs. But their primary care doctors and nurses downstairs are …
This place is a joke. They only care about the almighty dollar and herd you through like cattle. We were late for 1 appointment and they wouldn’t see my husband because they only allow 15 minutes for your appointment. We drove 2 hours for …
Front people are rude as can be for absolutely no reason. Duffy barely spoke to me or looked at me and immediately took me down the hall to try and scam me for more money for a pointless genetic test. Was referred there for TMS and they …
Everything was going great. Then I noticed no one had called for my telehealth appointments in a while. When I called they said I missed 3 appointments when I went to 2 of them and was never notified of the 3rd. They won’t call me back to …
Yet another poor experience. This time my doctor took a LOA but I wasn’t aware of that. I waited for my Telehealth meeting to start and it took 15 minutes for them to pop in. Happened to be someone completely new and someone I haven’t …
We followed Kristen Speaker here from her last place. She is top notch when it comes to care for kiddos like my son. On the spectrum, ADHD, Behavioral concerns? She covers it all! Never had issues with prescriptions, or making appointments. 10/10 would recommend!
Kristen Speaker has helped me so much with finding the right balance of meds. Also she’s just a great person to chat w. Overall Alivation Health is a great place, the pharmacy is amazing and so are their research programs. One problem about …
I had a appointment over the phone and was unable to connect with the provider, we heard each other but couldn’t see each other and we got disconnected, I called back to reschedule for the next day, now I get a bill they added a additional …
I have been I long time customer and never thought that Dr Duffy didn’t care I understand he is busy for all his customers and feel great that he teaches others and like that atmosphere they are always curious about you with fresh interest. …
I have received excellent service from Dr. Duffy and all the staff at Alivation. They care and listen. A close family member has had care including therapy at Alivation for years and is doing great. The staff are in this business to help …
It’s disappointing to read these reviews but helps solidify my belief that Alivation Health lacks a deep level of honesty and integrity that one would expect from their healthcare provider. …
Good doctors but reception leaves a lot to be desired, specifically that heavy set black lady. Every time we interact she seems miserable and makes me feel like my existence inconveniences her. I was running late so I tried to call and let them know. I spent 15 minutes on hold before I gave up because I was nearly there.
I have no idea why someone would rate them so low. And I use all of their services. I couldn’t say enough good things honestly, but I’ll list a few. Love my therapist, love that I can see my people and go get my prescription, usually in …
EXCELLENT psychiatric and medical care, and the pharmacy goes above and beyond!! However, the billing department is not great. They have messed up with my account multiple times over the last couple years, and have issues with communication. Despite the billing department’s incompetence, it’s worth going there.
Alivation offers wonderful life changing treatments. Dr Duffy is great. I know. I used to go and it was great. What’s not great is that unless you are extremely wealthy, you can’t get treatment because they don’t offer it affordably to …
I’ve had the best medical experience at Alivation health. This place has been a god-send for me. They are a well-oiled machine, everyone there is on the ball, they know what they’re doing. I have never waited in the lobby to be called back …
I’m giving an update on my review that I posted. I now have a psychiatrist that is great. Michelle Fedon is wonderful. She’s a aprn and really cares about your mental health and does everything she can to get medications paid for and gives …
The struggles of the Covid era are real. Dr. Tom & Dr. Duffy have been great advocates for helping me find balance with my world. I read a few reviews about appointments and seeming like they are losing touch. I 100% disagree. Every …
I’ve been seeing Kristi and Jen for quite some time now. They are amazing professionals and have helped me with getting my general health and anxiety/depression under control. They both take the time to listen and give thoughtful advice and …
I felt like a guinea pig — Dr. Duffy is more concerned with his research than his patients. As soon as I became comfortable with one provider, they would switch out for someone new who just wanted to make their personal, preferential …
The only reason I am giving 2 stars is because the doctors and nurses go above and beyond. That being said the receptionists and billing are ridiculous. A simple misunderstanding can lead to being berated by billing. “I’m not sure how you can mess that up” “I’m trying to understand how you got this confused”
Worst experience the last couple years. This is not one incident there have been multiple but this might be the worst. They have delivered negative/bad test results to my minor child but not me the parent. I call and you can only leave …
Once again, like many, I would give 0 stars if possible. Dr. Duffy was not pleasant and like someone else had mentioned, he only cared about his research rather than you as a person. When I go to the doctor of any kind, I want to actually …
if i could do zero stars i would. dr cassel canceled my appointment 3 times, because she actually wasn’t in the office. the 4th trip there, after leaving work 3 hours early, i was 8 minutes late and she would not see me because “i wasted …
Oh, how much alivation has helped me and still continued to do so! At first, it was hard for me to accept the help and the proper medication. As time progressed, I started to realize that it was for my best benefit & well being. There was a …
Dr. Duffy has been a very trustworthy, reliable and strong constant in my life & treatment for well over 2 decades. Not just as a person in a primary professional capacity, but also as a “person” who has my best of care & wellness, both …
They will randomly cancel your doctors appointments months in advance and NOT tell you and then blame their coworkers when someone actually said it was the manager that did it. They will then degrade you, tell you not to curse when you’re …
I have been going to this office for years, in the beginning it was great. But it seems to be going downhill. Now, there’s almost always a really long wait just to schedule an appointment, also you have to have an appointment just to get …
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Do not take go to this office. There is so much discrepancy in the information they give you. And hidden charges no one EVER told us about. Insurance does not …
Not impressed.
They are ok
Just don’t.
Staff is rude, prices are ridiculous.
Huge lack of empathy from doctors
Mary Hofferber NP is the worst!!!
Always have a great experience!
this place should close soon corporate health care at its worst
Do not recommend.
They do not answer their phones. Very hard to get ahold of.
Never seem to get seen on time
Seriously don’t go here if you have another option. Poorly run and staff is not customer friendly.
Avoid at all costs!!!!!!! ESPECIALLY Dr. Duffy.
Great place love it. High tech state of the art
We should appreciate life and each other more than we do these days…
scheduling is pretty easy once you get them on the phone. i suggest calling them direct.
Very disorganized, poor communication, long wait times, inconveniently need to come in every time versus answering questions for me on the phone (seems like they only want your money), not very personable.
I like MY Doc. I’m in my 30’s.
Their online portal not user friendly and they charged me $200 a visit to fill out a form.
The reception staff is very rude and unprofessional. The nursing staff doesn’t like to return calls either.
We love this place! The care my kids receive is great!
THERE ARE OTHER PLACES THANKFULLY.. DONT GET CAUGHT IN THE ALIVATION GAME.. ALL ABOUT OFFICE VISITS AND SEEM TO HAVE HARD TIME KEEPING THE SAME STAFF, NEVER SAW THE SAME “DOCTOR/PA”.. VERY DISAPPOINTING IN THE END!!!
worst experience with a psychiatrist I’ve ever had. go somewhere else
I love this place. Everyone is so nice. A big shout out to Chelsea W. for being so supportive and helping me when I have needed it.
Kinda smelly in there and the tella health online appointments are very finicky to set up and do
They should really rename this outfit “Pill World”. Thats about all they do. You get about 10 minutes with your “counselor”, who constantly interrupts you and cuts you off mid sentence. Then prescribes another pill without taking any time …
Love the staff there all really nice when your having a bad day and you come here they make you feel better the front deck lady’s the drs and the lady’s who do the medicine
Was taken very seriously and treated very well. They took diagnosing my mental health very seriously and helped me establish a plan of action
Staff are friendly and very helpful. The Dr’s and all professional staff kept working with me until they found something that worked.
After a string of unfortunate experiences with APRN’s my wife and I decided it was time I see someone far more qualified to treat my conditions and see an actual PSYD. The facility itself is very nice, and unlike another I have been to, …
Adequate, unless your needs change. Horrible patient followup, nonexistent callback. Do not recommend.
The lady at the front desk with the purple hair is loud and rude when discussing personal information. Do better!
Fantastic facility and amazing staff. I’ve never been anywhere so friendly and genuinely caring!!
They also listen – it is the first time I’ve been heard about issues concentrating!!
Alivation has the most kind, caring, knowledgeable & helpful mental health professionals!
We LOVE Kristin Speaker, and her nurse! All the staff are helpful and friendly!
Saddened to have to switch doctors due to a lack of respect that the people in billing have for patients. The lack of empathy the front office has is also trash. I do not reccomend Alivation. Family practice specialist lost the family feel after the merge.
This place makes things so convenient to get health care! Pharmacy is right there and they will mail your prescriptions and have online appointments
Love this place! Best mental health care I’ve ever received, highly recommend!
The staff and doctors I have visited with have been professional and very helpful.
pill prescribers, not much else. can’t get anyone on the phone and no one pays attention to you at the counter.
TMS and all their services saved my life. I have become myself again after many years traped in a fog of depression and anxiety.
This sums up my thoughts on this place. I’d go somewhere else if I was you.
Front desk staff is so rude. Have to wait for 15 to 20 minutes just to talk to someone to setup an appointment over the phone. It’s hard to keep the same provider because they always quit. I would not recommend coming here.
called on the phone the other day and was having real bad side afects and thinking of harming my self all the nurse on the phone could say i need to come in the Dr. could not change my meds over the phone and then she said she couldn’t do anything for me over the phone she should be fired!!!
Dr. Duffy has helped me, to live life in a positive and confident state. I am looking forward to continue on this path and attain my goals.
if you want to live ,life to to the fullest you can see Dr Duffy and his staff they saved my family’s life
I take my son to alivation and i absolutely love the doctors there! The front desk ladies are always super sweet as well! Been going here for 2 years!
I’ve been going for a few months now and my health has improved more than I can say. The staff is exceptional and really make you feel comfortable.
Staff always nice polite does thier job had Dr duffy for years off and on im back to loving life Alivation health meets all my needs recommend this place to anyone thanks Alivation health very grateful for this place r of people who make it fun and worth while to be around..
Calls never get returned nor do you ever see the same provider. Medications are miss dosed or incorrect instructions when called into pharmacy. Rude and unhelpful staff.
I called in to try and set up yet another appointment to give dr Walter my money I called at 5:16 was then put on hold for 14 minutes and told to leave a message! This is my last straw and would never recommend this place all they want is your money they dont care about your health!
Being a person that sometimes MAY take longer in my personal appointments than I do at other times… seeing all these complaints in the google reviews about getting in on time, really bothers me…. because getting in a bit late ONLY shows …
Yes, this is the place to go if you just want to get your meds and get out. Some of us with serious mental health problems don’t mind that, sometimes it’s all we need. It’s too bad the pharmacy is relocating though.
I have had more success with Alivation than any other treatment providers. The atmosphere is positive, and they have been very sensitive to me and my needs.
Doctors don’t pay attention I have had my meds switched three times and they made me take a test I wasn’t aware i had to pay for. Dr. Nick something and Dr. Duffy both gave me poor services.
regardless of not having any med changes for years, they keep shortening the length of time to come back…..if not, they refuse to refill. It has gone from once every six months, to once every three, and now once every 8 weeks. They hold you hostage to get more money
Long horror story..Just after a bit watch for up sales..D.N.A. & all the other NEW stuff they are doing & trying! Don’t make a decision that day & think about it! Just ask to make sure who you are seeing & their job description. May have …
The Tms staff are very nice and helpful, the front desk staff is the opposite imo… gives me more anxiety interacting with the front desk than the treatment itself 😅 …
It is excellent place to get help for all your mental and substance abuse health problems
Dr. Duffy at Alivation and his staff are exemplary. I have known them for years and have always been treated with kindness and respect.
Alivation changed my perspective on mental health and pharmaceuticals. I felt seen & heard and supported. I’m in a much better place after going here.
This is one of the best places around for all your health needs!!! I been coming here for years and always got top service!!!
A lot of negative reviews speak volumes. Daughter carefully chose in network. They referred her to another provider outside the network but in the clinic. $900 later they’re so rude and unwilling to to even talk to us. Be wary of this operation. Update: returned payment with a terse “bill sent in error”.
Alivation is an excellent company that expands from Behavioral Health, Primary Care, Neurology, Pharmacy, Research, and more! They are leading experts in medical device treatments, and have more experience than anyone else in the region. …
We love Alivation Health. Beginning with the front desk staff, Jamie has gone above and beyond in her service to my family at the roughest of times. Kudos to you, Jamie! Next, I study traumatic brain injury and embrace the book, “Change …
Always incredibly friendly and professional. The ladies at the front desk always put a smile on my face and seem to love their jobs. All the staff that I’ve had the privilege of meeting have all been super friendly and really want to help.
If I could leave a review without a star I would. These people are CROOKS. I used to love going to see dr. Weiss before his whole staff got fired and wouldn’t help me with my problems. Not to mention the fact that I was getting billed for …
Trust is a big thing for me. Dr. Duffy will gain your trust then pawn you off to someone else. In the few years I went to Alivation Health I had been sent to four others after Dr. Duffy. Its hard to gain enough trust to open up and share your feelings when you continue to see new people, Dr, Duffy let me down.
They can hardly ever get things right went in for appointment to get kids pills refilled and the only called in 2 out of 6 and so i left a voicemail needing all refills and went to pharmacy for them to only have 1 more filled. Whats funny …
Went to get an eval on my son. He was asked 30 to 40 question by an intake person. Then sent to the Dr. Duffy and Dr Hahn both of which confirmed what pharmacy we used but asked him no additional question. They did not explain medication or …
I’ve known Dr Duffy for years. He is amazing at what he does, and has helped me so much! He truly cares about his patients!
Doctors only care about your money. They put me on benzos for 6 years straight. I tried EVERY SINGLE SSRI in their arsenal along with antipsychotics and SNRIs. Its trail and error “itll take 90 days for this to be in your system. so I want …
Alivation saved my life. It took awhile 6-8 months but Dr Duffy and his staff got myself on the right medications and off the wrong ones. Night and day difference for myself. So grateful for the staff at Alivation
To call this place a slum business would be giving it too much respect. After multiple attempts to continue treatment at this ridiculous excuse for a psychiatrist for my son, I now have decided anything would be better than thos company. …
Outstanding facility, staff and atmosphere. Dr Duffy is the best in mental health. My life is undoubtedly BETTER because of him. I’m grateful to have him take care of me. Thank You Dr Duff 🙏 …
One star gives them far more credit than they deserve. Nothing was accomplished, they pushed these procedures on me when they even said they weren’t necessary. So I get pushed off to these sales people that explain the cost. I didn’t want …
I’m a huge fan!! Everything for our entire family’s basic medical needs all in one place. When we first brought our oldest daughter in while she wasn’t feeling well, the team recognized right away that our situation was bordering becoming …
Tried to switch PA, they wouldn’t let me. Soon after they dropped me as a patient, and failed to send me with the last month of my important medication. Do not go here unless you want to be demoralized and treated like a dog. You are not a test subject, go get some real help from real professionals please!
Like many have said, every since family health joined alivation health. Its gone downhill for me and many. I used to feel welcome and enjoyed going to checkups or random needs. Now I dislike it very much.. I dont feel welcome. I feel like a …
They say to use the texting platform Klara for a faster response, its been 24 hrs, no response.
We were traveling and needed a prescription refill. Alivation staff was very helpful in contacting our home pharmacy and getting refills very quickly. Amazing customer service
I had my first aesthetics procedure today with Jayme. From the moment I got there she made me feel comfortable and welcome. She explained everything thoroughly and was sure I was comfortable through my procedures. Will definitely be back!
Same experience as a lot of the other reviews regarding degraded quality of care after the facility became “Alivation Health.” In my opinion, the nefarious tactics that these individuals utilize to maximize their insurance recoverables is …
Look out folks! The people at Alivation are hungry for one thing: MONEY! For your first appointment, they’ll tell you to plan on it taking 2-3 hours. Only half of this time is taken up by the provider getting your health history and …
They were expensive, yes, but they help people deal with brain injuries, difficult cases of mental and physical struggles associated with heart trauma, and a host of other illnesses that I could not have recovered from without their …
This is the WORST place I have ever been too. For every appointment it is at LEAST a 2.5 hr WAIT. Not even including the time with the doctor/therapist! The people LIE constantly in order to just “keep you calm in the moment and not deal …
Alivation health provides exceptional care in every department. They work hard to make the entire experience about the patient. From billing, scheduling, to working with your insurance company, it is clear that they work hard to provide you …
I went over and over to try to get medicine to help me with my depression, but all of the medicines they tried gave me horrible side effects. Eventually they gave me one that they said had no side effects, but while taking it I became …
This is by far the best place in the midwest for your mental health. I have been going here for 5 years and i don’t plan to stop anytime soon! The doctor and therapist really do care about you and will go above and beyond for you. If …
Best psychiatric office I’ve been to. The visits don’t take too long so I can just come in before work (works great with my schedule). They offer a lot of newer methods (DNA swab, TMS/EMT) and I’m very excited to be a part of it 🙂
I’m not sure who is writing the 5* reviews, because the average review of this practice has magically gone from 1.5 to 3* average in just 2 months. I’m here to tell the truth. This practice is about money and ONLY money. They hold you …
I’ve been to the regular medical office two times and the actual visits were relatively uneventful. However, I received a bill in the mail EIGHT months after I had been to the office. The bill had an address on it that I haven’t lived at …
Really impartial, a neurologist I visited thought the eegs they do are useless, so that is an opinion I found interesting. Big facility – patients are more like numbers based on my visiting experience, however, the constantly changing …
Their only priority is profit . . . not the patient’s welfare, and they will go out of their way to make an extra buck however they can. This place is a factory, and Dr. Duffy will up-sell you on all sorts of “state-of-the-art” brain scans …
Front desk receptionist Melissa makes me experience at alivation terrible. Only have had two interactions with her and it has made me consider going to a different doctors office. My recommendation, avoid her if you can. Would be a 5 five star review if she wasn’t there.
This office has moved. I made an appointment yesterday for 8:00 this morning and was never informed the office had relocated. There is no sign at the current location notating the office has moved. After searching online, I finally found …
It is absolutely insane how difficult it is to get ahold of the scheduling team here. There is no reason for every phone call to take over 30 minutes to be answered just to schedule an appointment. It’s a complete joke. At least offer …
This IS A BUSINESS NOT A HEALTH CARE CLINIC!! The doctors are more interested in making money to pay for this fancy new facility and line their pockets instead of actually helping their patients. Dr. Duffy is constantly trying to up-sell …
I love this place!!! Dr Duffy and his staff are incredible. From basic medication all the way to TMS, they do it all. If medication is not your thing, they have plenty of other options to take care of your needs. Definitely recommend Alivation Health!!!
My family has been with Family Practice every since we had our last two kids, 14 years ago now. They were wonderful then! Now since they’ve merged with Alivation Health EVERYTHING IS TERRIBLE! I decided to sign up for the medical portal and …
The staff has been friendly and patient with me. I’ve had a year long recovery and I’m amazed with the DNA technology that Dr Duffy could prescribe the medication that best works with my body chemistry. I feel better than I have in my entire life and I’m 41.
I have been going to Alivation Health for nearly 9 years. Thanks to Dr. Walter Duffy and Dr. Megan Basnett my health has never been better. My gifted doctors and incredibly kind Alivation support staff provide me with a sense of gratitude. I would recommend Alivation Health to anyone.
Great place ! Great idea too putting all your basic health care needs in one building…mental health on main floor with pharmacy and your general health doctors etc on the bottom floor. Handicap accessible with an elevator and very …
When I went in needing help for my depression and anxiety, I was placed on multiple medications without a real explanation of why. I wasn’t myself. No one made eye contact with me on follow up visits. It took almost a year to get off the medications Dr. Duffy places me on without medical necessity.
I wish Google had negative star buttons. I have been with Dr Weiss for 13 or more years, he is a wonderful caring man, great doctor. His move to allivation has been his destruction. This office has completely restructured his staff (our …
A lot of reviews say the doctors push tests, medications, and other expensive procedures on them. They gave me ZERO pressure when I declined some of the suggested options for me. …
Complete rip off. I’ve been with this group since it was Premier Psychiatric Group which was so much better than what it is now (Alivation). I suggested my daughter come here and instead of them not telling us what insurance didn’t cover …
Is it Dr. Duffy or Dr. Daffy Duck because this quack is wack! If you want to feel like a cow on the market, this Old Mcdonald will milk you for every possible dollar on his funny farm. Doctor? More like pill pushing farm-acist. You …
Honestly, I thought that Alivation was the place for me, in all reality it’s not, getting dumped on new doctors and forced to start treatment all over again at a new clinic. 4 years of treatment here and absolutely nothing to show for it other than debt.
This place is a prescription factory. Out of my 3 visits here I wasn’t able to speak to anyone for more than 30 seconds total. It’s a few basic questions, and they write you a prescription. How can you possibly try to prescribe medication …
Life changing experience! My life before getting TMS and Ketamine treatments, was a life filled with anxiety and depression, which i have been struggling with since i was a teenager. But thanks to the amazing TMS technicians, i was able to complete my treatments and am now on a more hopeful path in life. Highly recommend.
My experience at Alivation was discouraging, to say the least. This place is a corporate money making machine that, on the day of my first appointment, made me feel like I just took a tour through Willy Wonka’s factory–though, not as …
When I told my personal physician that I was feeling discombobulated she quickly pointed me towards Alivation Health, where I could 1) hook up with a therapist and a doctor of psychiatry, 2) have a DNA test performed which will be used to …
Since Family Practice merged with Premier Psychiatric and became Alivation it has lost its family feeling. I still like my family doctor and PA’s but the rest of the office is horrible to work with. I was never a fan of Premier and now they …
Dr. Duffy is the best mental health professional in this state. Lincoln is lucky to have him. Dr Duffy listens and treats every patient with the newest, most effective treatments possible. If something is not working well he’s not affraid …
Came to this clinic for 10 years for medication management (even before the move and eventual name change). After being on the same RX and dose for over a year, they still insisted on me re-arranging my schedule to come in every 90 days. …
EVERYONE is so nice and helpful and knowledgable. They will help you with whatever you need. Very supportive, call you by name, walk in and Jamie already has you checked in. Never hurry you or make you feel like they dont have time for …
Can you give a minus score?
This place will destroy you.
They push test’s then don’t even use results Of the test when prescribing …
Despite all the rumors and the bad reviews that have gone on about alivation health they don’t know me because they don’t know how well I know dr. Duffy I’ve been a patient of his for almost 9 years now and I trust dr. Duffy with the …
I went there for a while when I was younger. They tried to sell me so many expensive treatments and the ones we did try where useless. Money hungry, they got mad at me when I told them I wanted to get off my meds cause I didn’t like the way they mad me feel. Did nothing for me. Waste of time
I’ve only ever been seen downstairs with Allison and she was beyond my expectations. Timely, professional and courteous. Not just her, but all staff as well. Smiles and hello’s around every corner. The fact that their PC department takes same day walk-ins is extraordinary, next level care. 10/10 recommend.
I will never darken their doorstep again. Our visit was basically $335.59 down the drain. …
I have always found Dr Duffy and his staff to be very attentive to my needs. They always remember my face and I am always treated with dignity and respect. Dr Duffy is an amazing doctor, always up on current treatments and medications. I’ve …
I have gone here for about 2 years but I am not coming back. I have experienced the same thing that another reviewer shared – they have been making me come back more and more frequently to refill the same prescription I’ve been on for …
Excellent care at every appointment! This center has the medical equipment and resources needed to thoroughly diagnose and accurately treat various types of mental health conditions. I had serious issues with other places playing “the …
I wouldn’t recommend this place at all. They screw you over and don’t care about you as a patient, they just want your money.
i can not stress enough DO NOT GO HERE. i went because my friends suggested it for my mental health , and despite the pricey “dna testing” to decide what medication was best, we all were prescribed the same highly addictive antidepressant. …
This is the worst drug dealer in town.
My wife has had nothing but awful experiences going to this place over the last …
I have seen many psychiatric professionals in multiple states over the past five years, including private practice, military, and VA providers. Without a doubt, my experience at Alivation Health was the worst mental healthcare treatment I …
Corporate Healthcare at its worst.
My primary care physician of 20+ years closed his private practice to merge into …
Best experience I have had….and I have been to a lot of doctors. The staff is so helpful and Dr. Duffy takes his time to explain treatment options and your progress. I have been very impressed. Their intergrated health model treats the whole person. I have had great results with my Med management and TMS treatment. It’s worth a try.
This place is unbelievable!! I’ve gone to Premier Psychiatric Group for many years and they were life savers!! And now that Alivation is here it’s really gone downhill fast. All the good helpful providers have all moved elsewhere. The …
After 7 months of visits I quit going . Most of my appointments consisted of them pushing another medication on me .
Their slogan is “Next Level you” …
I have been going to this facility for about a year now and am switching healthcare providers as soon as possible. Here, they put me with a different doctor at each appointment so I felt like I had to explain my depressive symptoms over and …
Please I beg you if you love your children do not take them here.
Spoke with GM Will and he was rude and offensive and had decided I was wrong before talking to me. I have my receipts, phone records, voice-mail left EVERYTHING …
If it was possible to give zero stars I would. I am a military spouse and we recently moved to the area. This place is all about the money NOT about caring for patients. The staff is rude, not helpful, and extremely unreasonable. I got my …
Had my first laser hair removal treatment with Jayme today. I was so impressed with her bedside manner and professionalism. She was constantly aware of my comfort and made adjustments accordingly. She was knowledgeable and was sure to …
When Family Practice moved into Alivation Health, their quality of service and care went down dramatically. Now, all they want is to charge you more and more money. My son has been treated there since he was born preemie, and now I couldn’t …
The staff are so kind! and service is quick and perfect. I actually look forward to coming to Alivation. I would recommend to anyone! They have awesome recommendations and programs for all sort of things like ADHD, Depression, Anxiety ect.
The staff at Alivation have repeatedly gone above and beyond to help me with any issues I’ve had. Their healthcare staff is sympathetic and understanding to whatever problem you’re facing. In addition, I feel like I’m spoken to like a grown …
I’ve been treated by Dr. Duffy for over 20 years and have never had a bad experience. No medications or treatments were ever forced on me. Yes, my medication was changed numerous times but that was due to the fact they just stopped working …
I’ve been coming to this facility for almost 4 years. Since the change to Alivation Health, you can see the growng that the company is taking, the strides they are making and the lives they are changing. My son and I owe so much positive …
If I could rate 0 stars I would. Someone close to me was a patient here a while ago. After they had tried to take their own life and were admitted into the hospital Alivation would not see them until a month later. And when this appointment …
After just a few visits, I can safely say that if you want to be kept waiting via telehealth, pay an outrageous amount for “Smoking Cessation Counseling” that literally consists of someone walking in and telling you smoking is bad for your …
My son has been seen here in primary care and i would recommend to anyone wanting good quality care and wanting to get all appointments done in one day! They have behavioral health, pharmacy on site and primary care and always adding new …
Just had my first aesthetics procedure done at Alivation today. The front desk staff was very friendly and welcoming, making me feel right at home. Grant took his time answering my questions and was very knowledgeable about the equipment …
Over the past six years since losing my nine-year-old son in a tragic accident, I’ve seen a lot of medical professionals, each trying, to the best of their ability, to ease my pain and bring me hope. Using the tools available to them, I …
1 in 5 people struggle with mental health issues. Many times we feel unseen or unheard. Often we are made to believe that our mental health is less important than our physical health. After years of struggling to find answers and solutions …
I got scheduled with a provider that I had previously complained about her being incredibly rude to me. The provider Kerry is very rude. We had a telehealth appointment for my son so I had the screen on him since it’s his appointment. She …
I personally like going to Alivation. I would recommend Dr. Duffy; as he remembers who you are, and what you take. He does have an assistant or student PA or NP interview you before he comes in to see you, but they seem genuinely …
This is how my visit went…I filled out a questionnaire about my A.D.D. I have also been having some slight anger flare ups lately that I wanted to get under control (there mostly due to being impatient). I met with a Dr. (will call them …
I gave them a 1 star only for the primary care aspect of that clinic. The mental health part upstairs tho is amazing and I’ve been with this medical facility as a pt for over 10yrs. But their primary care doctors and nurses downstairs are …
This place is a joke. They only care about the almighty dollar and herd you through like cattle. We were late for 1 appointment and they wouldn’t see my husband because they only allow 15 minutes for your appointment. We drove 2 hours for …
Front people are rude as can be for absolutely no reason. Duffy barely spoke to me or looked at me and immediately took me down the hall to try and scam me for more money for a pointless genetic test. Was referred there for TMS and they …
I appreciate the quality care Dr Duffy and his staff provide for my loved one!
The 5 stars is for Dr Duffy and my doctor who is Summer. She is so caring and helpful.
Everything was going great. Then I noticed no one had called for my telehealth appointments in a while. When I called they said I missed 3 appointments when I went to 2 of them and was never notified of the 3rd. They won’t call me back to …
Yet another poor experience. This time my doctor took a LOA but I wasn’t aware of that. I waited for my Telehealth meeting to start and it took 15 minutes for them to pop in. Happened to be someone completely new and someone I haven’t …
We followed Kristen Speaker here from her last place. She is top notch when it comes to care for kiddos like my son. On the spectrum, ADHD, Behavioral concerns? She covers it all! Never had issues with prescriptions, or making appointments. 10/10 would recommend!
Kristen Speaker has helped me so much with finding the right balance of meds. Also she’s just a great person to chat w. Overall Alivation Health is a great place, the pharmacy is amazing and so are their research programs. One problem about …
I had a appointment over the phone and was unable to connect with the provider, we heard each other but couldn’t see each other and we got disconnected, I called back to reschedule for the next day, now I get a bill they added a additional …
I have been I long time customer and never thought that Dr Duffy didn’t care I understand he is busy for all his customers and feel great that he teaches others and like that atmosphere they are always curious about you with fresh interest. …
I have received excellent service from Dr. Duffy and all the staff at Alivation. They care and listen. A close family member has had care including therapy at Alivation for years and is doing great. The staff are in this business to help …
It’s disappointing to read these reviews but helps solidify my belief that Alivation Health lacks a deep level of honesty and integrity that one would expect from their healthcare provider. …
Good doctors but reception leaves a lot to be desired, specifically that heavy set black lady. Every time we interact she seems miserable and makes me feel like my existence inconveniences her. I was running late so I tried to call and let them know. I spent 15 minutes on hold before I gave up because I was nearly there.
Would not recommend to anyone. Pill pushers, and incredibly rude, unprofessional at the reception desk.
I have no idea why someone would rate them so low. And I use all of their services. I couldn’t say enough good things honestly, but I’ll list a few. Love my therapist, love that I can see my people and go get my prescription, usually in …
EXCELLENT psychiatric and medical care, and the pharmacy goes above and beyond!! However, the billing department is not great. They have messed up with my account multiple times over the last couple years, and have issues with communication. Despite the billing department’s incompetence, it’s worth going there.
Alivation offers wonderful life changing treatments. Dr Duffy is great. I know. I used to go and it was great. What’s not great is that unless you are extremely wealthy, you can’t get treatment because they don’t offer it affordably to …
I’ve had the best medical experience at Alivation health. This place has been a god-send for me. They are a well-oiled machine, everyone there is on the ball, they know what they’re doing. I have never waited in the lobby to be called back …
I’m giving an update on my review that I posted. I now have a psychiatrist that is great. Michelle Fedon is wonderful. She’s a aprn and really cares about your mental health and does everything she can to get medications paid for and gives …
The struggles of the Covid era are real. Dr. Tom & Dr. Duffy have been great advocates for helping me find balance with my world. I read a few reviews about appointments and seeming like they are losing touch. I 100% disagree. Every …
I’ve been seeing Kristi and Jen for quite some time now. They are amazing professionals and have helped me with getting my general health and anxiety/depression under control. They both take the time to listen and give thoughtful advice and …
Used to go here for psychiatric treatment, came back 3 years later for TMS, and I’m extremely disappointed in the quality of care here. …
I felt like a guinea pig — Dr. Duffy is more concerned with his research than his patients. As soon as I became comfortable with one provider, they would switch out for someone new who just wanted to make their personal, preferential …
The only reason I am giving 2 stars is because the doctors and nurses go above and beyond. That being said the receptionists and billing are ridiculous. A simple misunderstanding can lead to being berated by billing. “I’m not sure how you can mess that up” “I’m trying to understand how you got this confused”
Worst experience the last couple years. This is not one incident there have been multiple but this might be the worst. They have delivered negative/bad test results to my minor child but not me the parent. I call and you can only leave …
Once again, like many, I would give 0 stars if possible. Dr. Duffy was not pleasant and like someone else had mentioned, he only cared about his research rather than you as a person. When I go to the doctor of any kind, I want to actually …
if i could do zero stars i would. dr cassel canceled my appointment 3 times, because she actually wasn’t in the office. the 4th trip there, after leaving work 3 hours early, i was 8 minutes late and she would not see me because “i wasted …
Oh, how much alivation has helped me and still continued to do so! At first, it was hard for me to accept the help and the proper medication. As time progressed, I started to realize that it was for my best benefit & well being. There was a …
Dr. Duffy has been a very trustworthy, reliable and strong constant in my life & treatment for well over 2 decades. Not just as a person in a primary professional capacity, but also as a “person” who has my best of care & wellness, both …
They will randomly cancel your doctors appointments months in advance and NOT tell you and then blame their coworkers when someone actually said it was the manager that did it. They will then degrade you, tell you not to curse when you’re …
I have been going to this office for years, in the beginning it was great. But it seems to be going downhill. Now, there’s almost always a really long wait just to schedule an appointment, also you have to have an appointment just to get …