(Translated by Google) This insurance agency are very bad, they charge them more and the agents while they make their policy speak to you kindly, but after they have already made the policy they do not have time they are very busy they say …
I TOTALLY, TOTALLY HATED THE ENTIRED PROCESS OF THE WAY THE “AGENT” (EDGAR MURGUIA) WORKS ( EL CAJON BLVD. LOCATION., SD) . HE SAID ONE THING OVER THE PHONE AND WHEN I GOT TO THE OFFICE IT WAS COMPLETELY DIFFERENT. IT IS UN ETHICAL TO …
I do not recommended this place 3397 Long Beach Blvd, Long Beach, CA 90807 freeway insurance all lie with their prices at this address specially jasmine and marvin their never solve any problem that cause with their lies on prices do not throw away your money and your valuable time
Immediately when i called to resolve this issue i was given attitude . Supervisor attitude. oh we can’t talk to the higher ups, they don’t have a phone.
So thankful for Freeway Insurance for helping me with my SR22! They did everything so fast and it was easier than I thought. Now I can drive again! Thank you!!!!
Micheal Alacron !!!! I suggest you not to do business with this fraud this so called agent set up my policy disclosed several times the monthly payment i was going to make i even called a week later just for him to reconfirm the actual …
SCAM!!! THEY LOVE STEALING YOUR MONEY. NOTHING BUT LIES. CUSTOMER SERVICE IS TRASH. HOW ARE YOU GOING TO YELL AT A CUSTOMER. COME ON 🤦♂️🤦♂️. EVERYTIME I CALL THEY GIVE ME A DIFFERENT STORY ABOUT MY POLICY.
REPORTING YOU TO DEPARTMENT OF INSURANCE. …
Sadly I have to mark 1 star. NOT DESERVED!!!I don’t understand how this company is still in business and allowed to continue scamming people. I haven’t even had my policy for a month and already received a cancellation notice for non …
Freeway Insurance is a scam and they are affiliated with other agency that would scam you out of more money. I wonder what the Bbb have to say about this.
They had excellent customer& verbal skills almost to good to be true . But when I went back on questions that I already knew thee answers to they seemed to stumble over their words. Eventually I found out this company minipulated me . Please don’t buy in 🙏🏽 …
TERRIBLE company, I got AN INSURANCE with them that was 450 dollars about 6 months ago and I called back to get a cheaper insurance at the time and they gave me a cheaper insurance that is now 175 per month instead pf 450 which is great! I …
I’m so pist there isn’t a 24hr customer service you can call!! Not everyone breaks down during business hours!! I have called all the numbers associated with Freeway Insurance and because it’s not normal business hours I can’t speak to someone!! This is a joke!!
This is a very bad company. It’s almost impossible to reach a live person on the phone. And they refuse to set up auto pay. They want you to miss a payment so they can refuse to pay out a claim.
I can go on forever on my horrific experience with these guys So i will say it in short . Save your time the from the Awful,Bleak, Shocking,Tiring NO
GOOD customer service from Freeway or Western General Insurance companies. …
Don’t ever ever ever get insurance or work for this company, they’re the most scummiest, underpaying job, management does not care for you, your agent will never speak to you again.
Total scam. They get you in inexpensive insurance with a very very high initiation cost. Then every month your premium rises. And then you’re sent bills for a bunch of hidden fees. What a total garbage company. I would never do business …
I had a VERY UNPLEASANT experience with a Freeway location in Northern California and was extremely upset but I decided to give the corporatoin a chance to undue the bad customer service experience and I can say he tried as much as he …
I don’t know if there’s enough room to write how horrible they are. When you read other reviews about them being thieves and liars, it’s true. I have dealt with 2 offices, one in West Covina and the other in San diego. Both of them are …
The worse Broker to get insurance from with very rude representatives no mercy Received multiple calls from a guy name Jonathan acting like he was a collector threatened to cancel my policy if I didn’t call back In 20 mins
The representatives lack great customer service. I called twice, spoke to 2 different representatives, and they were not able to explain why my premium had been raised. …
This company is quite possibly the worst excuse for an insurance company.
I have left multiple voice mails. Multiple emails. Absolutely no response!!!
None! My accident was over a month ago and they refuse to work with me , …
They messed up on the due date of my policy to begin. I payed almost $400 for my setup fee and first months payment. I then get another bill in the mail a week and a half later asking for another months payment. When i called to get it …
These people go by the name “Freeway Insurance” and they are absolutely HORRIBLE as customer service reps!! After my name being misspelled on my insurance policy at the Houston’s office, they kept giving me the run around, putting me on …
From beginning to the end they started with lie after lie. They have been rude and very unprofessional company. It seems like they use excuses for them to charge you higher rates every other month it goes up. Oh they say if you dont pay on …
The worst humiliation and shame in this company I worked more than 11 years between as an agent and I was BM since freeway acquired oasis yesterday I was unfairly fired a few weeks ago I worked alone sick with fever and muscle pain I told …
Cancelled my policy two days after I got it kept my 237$ and are trying to hit my debit card for another 200. When I called to cancel the manager was very rude
They pretend to help you, and then hung up on you when you are waiting, i know this was no accident because it happened 2 times in a row, the third time they just left the speaker off the hook, didnt even said hi… I can understand this if one is being rude… But i simply called to very coverage and asked nicely.
I called in to report a change to my policy, as advised by Progressive, and these con artists hung up on me 4 times! I am reaching out to the BBB immediately to see to it these crooks never answer another phone call in their lifetime.
My husband canceled his policy MONTHS ago. I just checked my account to see that this disgusting company has been taking money out of MY savings account as late as last month. I’ve never done any business with this company, never gave any …
(Translated by Google) This insurance agency are very bad, they charge them more and the agents while they make their policy speak to you kindly, but after they have already made the policy they do not have time they are very busy they say …
They are thieves! !!!
Pretty good
Great place and location.
Really affordable auto insurance
Worst costumer service
They don’t even answer the phone..
Very well run company.
Terrible!!!! This company produces fraud and cheating all customers!!!!
Worst customer service ever!very unprofessional
Amazing customer service! Great price really fast service! Thank you Freeway!
Sarah helped me get insurance for my truck really fast and easy on my lunch break. I appreciate it thanks!
I TOTALLY, TOTALLY HATED THE ENTIRED PROCESS OF THE WAY THE “AGENT” (EDGAR MURGUIA) WORKS ( EL CAJON BLVD. LOCATION., SD) . HE SAID ONE THING OVER THE PHONE AND WHEN I GOT TO THE OFFICE IT WAS COMPLETELY DIFFERENT. IT IS UN ETHICAL TO …
They rip you off never get this insurance unless you wanna pay the middle man 400 dollars thats all they are middle men your better off somewhere else
I do not recommended this place 3397 Long Beach Blvd, Long Beach, CA 90807 freeway insurance all lie with their prices at this address specially jasmine and marvin their never solve any problem that cause with their lies on prices do not throw away your money and your valuable time
You guys should be arrested. What a unprofessional e dishonest company. Trash customer service.
I love working with FIS. They are professional, flexible, fast response time better than others I researched.
Confie has a nice corporate HQ. Great parking. Friendly professional staff. Many great restaurants and shops near by.
My rep was really nice and gave me a really good deal on liability insurance for my new honda. A++
Immediately when i called to resolve this issue i was given attitude . Supervisor attitude. oh we can’t talk to the higher ups, they don’t have a phone.
So thankful for Freeway Insurance for helping me with my SR22! They did everything so fast and it was easier than I thought. Now I can drive again! Thank you!!!!
Micheal Alacron !!!! I suggest you not to do business with this fraud this so called agent set up my policy disclosed several times the monthly payment i was going to make i even called a week later just for him to reconfirm the actual …
SCAM!!! THEY LOVE STEALING YOUR MONEY. NOTHING BUT LIES. CUSTOMER SERVICE IS TRASH. HOW ARE YOU GOING TO YELL AT A CUSTOMER. COME ON 🤦♂️🤦♂️. EVERYTIME I CALL THEY GIVE ME A DIFFERENT STORY ABOUT MY POLICY.
REPORTING YOU TO DEPARTMENT OF INSURANCE. …
Sadly I have to mark 1 star. NOT DESERVED!!!I don’t understand how this company is still in business and allowed to continue scamming people. I haven’t even had my policy for a month and already received a cancellation notice for non …
Freeway Insurance is a scam and they are affiliated with other agency that would scam you out of more money. I wonder what the Bbb have to say about this.
This place gave me full coverage insurance insurance for cheap!!! Best deal out of all the quotes I received. Thank you! Best choice!
Unauthorized debit. Shady automated system. Duplicate billing. Be very specific and get it in writing.
They had excellent customer& verbal skills almost to good to be true . But when I went back on questions that I already knew thee answers to they seemed to stumble over their words. Eventually I found out this company minipulated me . Please don’t buy in 🙏🏽 …
TERRIBLE company, I got AN INSURANCE with them that was 450 dollars about 6 months ago and I called back to get a cheaper insurance at the time and they gave me a cheaper insurance that is now 175 per month instead pf 450 which is great! I …
I’m so pist there isn’t a 24hr customer service you can call!! Not everyone breaks down during business hours!! I have called all the numbers associated with Freeway Insurance and because it’s not normal business hours I can’t speak to someone!! This is a joke!!
This is a very bad company. It’s almost impossible to reach a live person on the phone. And they refuse to set up auto pay. They want you to miss a payment so they can refuse to pay out a claim.
I can go on forever on my horrific experience with these guys So i will say it in short . Save your time the from the Awful,Bleak, Shocking,Tiring NO
GOOD customer service from Freeway or Western General Insurance companies. …
Don’t ever ever ever get insurance or work for this company, they’re the most scummiest, underpaying job, management does not care for you, your agent will never speak to you again.
Canceled my policy because I moved to Texas they charged me another 140 after I canceled my policy
Total scam. They get you in inexpensive insurance with a very very high initiation cost. Then every month your premium rises. And then you’re sent bills for a bunch of hidden fees. What a total garbage company. I would never do business …
I had a VERY UNPLEASANT experience with a Freeway location in Northern California and was extremely upset but I decided to give the corporatoin a chance to undue the bad customer service experience and I can say he tried as much as he …
I don’t know if there’s enough room to write how horrible they are. When you read other reviews about them being thieves and liars, it’s true. I have dealt with 2 offices, one in West Covina and the other in San diego. Both of them are …
The worse Broker to get insurance from with very rude representatives no mercy Received multiple calls from a guy name Jonathan acting like he was a collector threatened to cancel my policy if I didn’t call back In 20 mins
The representatives lack great customer service. I called twice, spoke to 2 different representatives, and they were not able to explain why my premium had been raised. …
This company is quite possibly the worst excuse for an insurance company.
I have left multiple voice mails. Multiple emails. Absolutely no response!!!
None! My accident was over a month ago and they refuse to work with me , …
They messed up on the due date of my policy to begin. I payed almost $400 for my setup fee and first months payment. I then get another bill in the mail a week and a half later asking for another months payment. When i called to get it …
These people go by the name “Freeway Insurance” and they are absolutely HORRIBLE as customer service reps!! After my name being misspelled on my insurance policy at the Houston’s office, they kept giving me the run around, putting me on …
From beginning to the end they started with lie after lie. They have been rude and very unprofessional company. It seems like they use excuses for them to charge you higher rates every other month it goes up. Oh they say if you dont pay on …
The worst humiliation and shame in this company I worked more than 11 years between as an agent and I was BM since freeway acquired oasis yesterday I was unfairly fired a few weeks ago I worked alone sick with fever and muscle pain I told …
Cancelled my policy two days after I got it kept my 237$ and are trying to hit my debit card for another 200. When I called to cancel the manager was very rude
They pretend to help you, and then hung up on you when you are waiting, i know this was no accident because it happened 2 times in a row, the third time they just left the speaker off the hook, didnt even said hi… I can understand this if one is being rude… But i simply called to very coverage and asked nicely.
I called in to report a change to my policy, as advised by Progressive, and these con artists hung up on me 4 times! I am reaching out to the BBB immediately to see to it these crooks never answer another phone call in their lifetime.
My husband canceled his policy MONTHS ago. I just checked my account to see that this disgusting company has been taking money out of MY savings account as late as last month. I’ve never done any business with this company, never gave any …