It is not about price – It’s about service, and you get your money’s worth with Allen & Mathewson Energy. Depend on our reputation and history!
| Thursday | 7:30AM to 5PM |
| Friday | 7:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 5PM |
| Tuesday | 7:30AM to 5PM |
| Wednesday | 7:30AM to 5PM |
454 US Route 202, Rindge, NH 03461
Excellent service. Very customer friendly
Very helpful customer service in the office and at the answering service.
Stay away horrible customer service, definitely dumping them
I had a great experience with customer service quick and responsive, not sure why all these complaints.
They were responsive, professional and thorough. Was really impressed by the level of attention and how quickly they responded
Been promised propane for the last two days, today being fri now we will probably run out this weekend. Horrible customer service and broken promises day after day.
I love being on Automatic Delivery with Allen & Mathewson! Plus, paying on their portal is quick and easy!
They have run me out of oil Twice…..
I am a prepaid customer supposedly on a scheduled delivery every 4 weeks………they don’t honor their commitment’s….would think twice about doing business with them
Poor service and poor pricing. Had an experience where they proceeded to fill the wrong tank after giving them written instructions and waited over a month for any word on it. I feel like if I’d have better luck doing it myself to be honest. Service is 50/50 on a good day.
This place is a joke.
We gave them money sunday and told them we only had 5 gallons left and that we needed more ASAP. We don’t even live 2 minutes away from Allen and mathewson. …
They know exactly when the tank needs to be filled. I can pay online and see when they are scheduled to fill the tank. Also everytime I call they always address my concerns and work with me. Very helpful.
I ordered oil over two weeks ago. I followed up to find out when the delivery was coming and was told that it was being delivered that day. Great! Two days later, still no oil or a phone call letting me know. Customer service is weak.
Worst energy company I’ve ever done business with. If you leave them and your a propane customer they will take their sweet time coming to get their propane tank (mine was over a month). Their prices are not good at all. If they cant …
Worst company I’ve ever dealt with they claim that I’m 90 days past due but more accurately 60 days. Due to moving and found that we never received a final bill waited for a final bill as who pays for something they don’t see. Was in …
This company has extremely poor costumer service. I was with them for 3 years and the last year was paying MUCH MUCH more (using more). The CS rep was ‘working’ with me on my payments. Letting me pay a $100 a week to keep up. BUT kept …
Installation was done quickly, service technician was nice but didn’t seem to know what his objectives were. I had to call management more than once. Customer service is condescending and rude. More specifically Cindy who seems to think …
Im a new home owner and a new customer. I was able to tell from when i 1st spoke with allen and mathewson that they had poor customer service and i only stayed because of convenience due to their tank already being on my property. Its been …
They listen and and answer all your requests.
Quick service. Easy set up.
Got a flyer in the mail for $250.00 off first tank fill. Called the number on the flyer, and was sent to the “sales team”. Wow, rude doesn’t come close. Sorry to bother them. Explained that we wanted to switch propane companies. She said, …
Being yelled at on the phone by someone who is supposed to be in customer service is unacceptable. Cindy and Paul who I have spoken with multiple times are both the most unprofessional people I have dealt with in many years. This company …
Since the company changed hands over the past year and a half, the customer service has disappeared. Very dissatisfied with the workmanship of their mechanics who have been to my house for furnace repairs about 6 or 7 times over the past …
Been their loyal customer for over 5 years, ordered oil 4 weeks ago or more and told it would be 299.19. Paid at time of order with debit card. Just got a bill for 11.62 for safety and compliance fee. It is my hope that your manager will …
PLEASE CHECK WHAT A&M CHARGES YOU COMPARED TO THEIR COMPETITION AND STATE AVERAGE RATES FOR OIL AND PROPANE. I did this twice over a period of eight months and both times they were charging me much more then the going rate. I called and …
If I could give less than 1 star, I would. Terrible customer service, Cindy is the worst rep! They do not honor the promotions they state on their website. Additionally, they poorly communicate with their customers about how their billing …
Despicable customer service, Cindy in particular is astonishingly unprofessional, rude, and impatient. We have had to call about our last three deliveries as they try and charge us double the rate despite promotions we were promised. She …
I don’t always leave reviews but this one is worth leaving. We’ve dealt with this company for a year and it’s been a year too long. Historically we’ve always had inconsistent deliveries but this time it went to far. We requested a delivery …