Our physicians and medical staff provide the highest standard of health care in a comfortable, safe, convenient, and friendly environment. Committed to patient satisfaction, we … See more
OMG, you can’t get through to them on the phones. You automatically get put on hold, then silence and no one ever answers. There is no excuse for this and it’s totally disrespectful to the patients. Apparently many of the other reviewers here are having the same experience.
Called to make an appointment for a individual at a group home, and when i told her he was in a group home. she said the doctor wasnt taking any new patients.
We have been very happy with the prognosis and assistance from all the staff at Alliance Med Pediatrics. Even after moving to another town, we still see the same doctors
No complain for the doctor but the stuff works there they always give you such a hard time trying hard time they don’t understand like when you need something and quick they are so rude in there
My son Tylor, loves this place, wonderful Doctors, and the staff they are all so sweet. To all the kids get well soon cause here you will. Keep up the great work, 😁👍🏼 …
First time call: on hold 10min. Called back and she said 2 more mins… That is fine! She let me begin talking and just went off the line and now when I call my cell is forwarded to VM. Hire more people!!
I would’ve not came here unless Dr. Shaban retired. My daughter is 3 and I can’t stand this place honestly. I didn’t even care to memorize there names because every time I go I feel rushed. I haven’t even been here for a year and I would …
Stay away. Dr and office staff do not care about you. Takes multiple days to receive a call back and then they lie about why it took so long. Not sure why Drs think they are above everyone and can waste peoples time
Dr Zhang does not listen to patient’s concerns. My experience was an in-office procedure that was painful and incomplete and I was still charged for it. So, as it seems to be, the doctor can insert and withdraw a scope within a mater of …
On July 2, 2013, I contacted Dr Michael. Harma’s office requesting an appointment if I was still one of his patients. He had said he didn’t want to treat me back in January after I’d had a stent placed in a blocked artery in November of …
I had a surgery with Dr. Zhang and have been waiting 2 months for a phone call back. They keep trying to get me to schedule an appointment to answer a simple question.
I’ve been trying to get of hold of pediatrics for a few days and today I called and was on hold for 20 mins and then phone just rang for 6 mins straight . Terrible provider! My kid needs a dr! Smh I would not recommend this office. at least not pediatrics. Smh
Due to my insurance I have a limited number of general physicians in the area that I can visit. I called the Middlebury office numerous times and each time I encountered rude, snotty, unprofessional receptionists who went out of their way …
The absolute worst experience I have had with a medical office .. I’d rather spend my days at DMV . Everyone I call they take over 10 mins just to answer the phone . I asked for records to be faxed to another doctor i have because their …
Dr holguin left behind diseased tissue in me and now I’m on a colostomy bag for life with bladder and kidney issues I lost my place to live can’t work and living I’m my car and they think it was ok this happened to me..I protest out in …
We absolutely love Alliance Medical from the receptionists to the nurses and doctors. Dr Maddox is everything we love in a doctor. It is obvious that he loves his job and kids. He has seen us with both our children ages 2 and 2 months. He …
Used to be such a great group ~ the phone nonsense needs to end , some of those ppl answering the phones (when you can actually get thru that is) are downright RUDE , shame on you ! This is repeatedly an issue
These bad reviews are ridiculous! I have three children (now 16,15,11) and have been going here for over 10 years. We LOVE alliance medical group and have always had wonderful experiences, even when getting shots! Would NEVER go anywhere else.
Dr Fillmore is great. He listens and is very thorough. I have been going to him for 2 years now and i have never had any issues. The staff in very nice and cordial.
I have never in my life. Been to a medical office where they don’t seem to care about a patient. I worked in the medical field and interacted with different offices and this by far is the worst place. On more than a few occasions with …
This is on incident of today love my dr!! I called a prescription in on Sunday day one, day 2, and day 3 has passed with no avail I decided to go to my pharmacy in person to ask about my prescription in which is of importance, I spoke with …
I have been going here most of my adult life. I see Dr Harma. He is so kind and patient. He does not push medication. He would rather have patients eat healthier. I referred two of my clients to him and they love him. I brought my mom …
My mother and myself have been patients here since 2006, we have no complaints. The provider, nurse, medical assistant and front desk staff are very nice and respectful. One thing that is important when in need of medication refill or if …
I’ve never been to a pediatrician that made you feel more unwelcome. Didnt get to see a doctor for my 2 year old girl. Was skipped over multiple times. All people that came before and after were called to be seen and we were still left …
The rudest staff, I got yelled at and hung up on, she was talking over me and wouldn’t let me speak just yelling at me and when I asked for her name she hung up on me and kept me on hold when I called back I couldn’t get anyone on the …
Been going to Alliance for over ten years. My PCP was great but good luck with the fill in Dr.s. They wont give you the time of day. Took six hours of constant calling to actually speak with a Dr. who was refusing to answer my …
Would give ZERO stars if I could. borderline medical malpractice. Where to start ? well first my husband’s blood work showed near fatal cholesterol levels. Dr. Shah called to inform him of this and said the office would reach out to …
Not a good place if you want good care. Medical assistants are rude and unhelpful. Doctors could care less. Mistakes made over and over. unapologetic. Its clear they do what they please. And when you speak up watch out. They discharge …
Dr Hulinska mis-diagnosed me with celiac disease and vitamin d deficiency. After going to my primary, a gastroenterologist and another rhuematologist, they all concluded that I had no symptoms or signs in my blood work indicating so. Was …
Every time I take a day off to see Dr. Savarese he always tries to pass me on to another doctor that ends up costing me much more. He has been my doctor for years and seems to not want to do his job! What happened to the hydroponic oath? Thanks for nothing!
Trying to call to make an appointment is like go walking to Puerto Rico!!
They no answer the phone like for hours and they said ohh we Estoy ocupada, nop, noo, nop Im calling in front of the door looking who take the phone and nobody …
Not sure what cracker Jack’s box Dr. Zhang got her degree from but she almost killed me by abruptly stopping 2 of my medications with zero explanation. She is rude doesn’t listen or believe her patients and rushes the appointment. It’s …
Thank you Alliance Medical for letting my medication run out due to your ludicrous policies. I must express my Dr. is excellent but he is bound by the companies policy. If I put in a request to soon it won’t get filled. If a weekend is …
The wait time on phone has increased unknowingly at Alliance Medical Group pediatrics, Middlebury, CT. This happened multiple times to take appointments for my kid’s sick visit or regular visit and every time the total wait is approximately …
Dr’s are great (pediatric ) but they have an issue answering the phones and that’s not something you want to deal with when trying to schedule an appointment for your sick child. I was on hold for 42 minutes straight today. I decided to …
Awful experience every time I call them & interact with them whether it is front desk or doctors. You are left on hold for a long time and then when someone answers they are very flippant and less than friendly! For a pediatrician office they are not ideal; would not recommend at all!
Dr Shah is amazing. Listens and really cares. But you can’t get a hold of anyone to make an appt. You shouldn’t have to wait 40 min every single time you call. Hire more people to answer the phones!!!!
Dr . Deluca is a top notch professional doctor who cares. My family loves him . I’ve been going to him for years. He actually cares and is brilliant in his field.
Highly recommend Alliance Medical Group. My first appointment was outstanding. I was very impressed with the impeccable punctuality of time management with my appointment. Very good teamwork. Dr. Ricketts was direct to the point & talked …
I will be a new patient with Dr.Shah. I called on a Friday afternoon and totally expected to have to leave a message with no return call as I’ve been experiencing all week. …
OMG, you can’t get through to them on the phones. You automatically get put on hold, then silence and no one ever answers. There is no excuse for this and it’s totally disrespectful to the patients. Apparently many of the other reviewers here are having the same experience.
Helpful staff
Awesome Doctors and Nurses and Receptionists
Poor service, Lack of compassionate care for there patients.
I love this place. They’re kind and caring.
Never answer the phones
STAY AWAY, BEYOND RUDE, AND THEY DON’T CARE ABOUT THEIR PATIENTS!!!!
Worst pediatrics in town or around trust me go somewhere else
Talked to somebody named Michelle and was very rude and she also told me to go ahead and complain the manager about her.
Receptionist at the rheumatology office – Ally so rude and unhelpful!!! 😞 …
Ridiculous wait times… especially on weekends! Either staff more or book lesser patients! Waited over 2hrs for a 5 min consult!
Dr. Parkhurst is a great doctor.
Called to make an appointment for a individual at a group home, and when i told her he was in a group home. she said the doctor wasnt taking any new patients.
We have been very happy with the prognosis and assistance from all the staff at Alliance Med Pediatrics. Even after moving to another town, we still see the same doctors
Bad. Had severe and painful heartburn and doctors didn’t seem to care. I went there once and never went back
No complain for the doctor but the stuff works there they always give you such a hard time trying hard time they don’t understand like when you need something and quick they are so rude in there
My son Tylor, loves this place, wonderful Doctors, and the staff they are all so sweet. To all the kids get well soon cause here you will. Keep up the great work, 😁👍🏼 …
how long do i have to be on hold to make an appointment??? ridiculous
First time call: on hold 10min. Called back and she said 2 more mins… That is fine! She let me begin talking and just went off the line and now when I call my cell is forwarded to VM. Hire more people!!
I would’ve not came here unless Dr. Shaban retired. My daughter is 3 and I can’t stand this place honestly. I didn’t even care to memorize there names because every time I go I feel rushed. I haven’t even been here for a year and I would …
Stay away. Dr and office staff do not care about you. Takes multiple days to receive a call back and then they lie about why it took so long. Not sure why Drs think they are above everyone and can waste peoples time
Stephanie Gunnoud is amazing. She was very patient and understanding. Explained everything to me.
Dr Zhang does not listen to patient’s concerns. My experience was an in-office procedure that was painful and incomplete and I was still charged for it. So, as it seems to be, the doctor can insert and withdraw a scope within a mater of …
Tammy and Cheralynn rescued me from certain death. I am forever grateful for their good work. I am alive today because of their care and attention.
On July 2, 2013, I contacted Dr Michael. Harma’s office requesting an appointment if I was still one of his patients. He had said he didn’t want to treat me back in January after I’d had a stent placed in a blocked artery in November of …
I had a surgery with Dr. Zhang and have been waiting 2 months for a phone call back. They keep trying to get me to schedule an appointment to answer a simple question.
I’ve been trying to get of hold of pediatrics for a few days and today I called and was on hold for 20 mins and then phone just rang for 6 mins straight . Terrible provider! My kid needs a dr! Smh I would not recommend this office. at least not pediatrics. Smh
Due to my insurance I have a limited number of general physicians in the area that I can visit. I called the Middlebury office numerous times and each time I encountered rude, snotty, unprofessional receptionists who went out of their way …
The absolute worst experience I have had with a medical office .. I’d rather spend my days at DMV . Everyone I call they take over 10 mins just to answer the phone . I asked for records to be faxed to another doctor i have because their …
Dr holguin left behind diseased tissue in me and now I’m on a colostomy bag for life with bladder and kidney issues I lost my place to live can’t work and living I’m my car and they think it was ok this happened to me..I protest out in …
We absolutely love Alliance Medical from the receptionists to the nurses and doctors. Dr Maddox is everything we love in a doctor. It is obvious that he loves his job and kids. He has seen us with both our children ages 2 and 2 months. He …
Used to be such a great group ~ the phone nonsense needs to end , some of those ppl answering the phones (when you can actually get thru that is) are downright RUDE , shame on you ! This is repeatedly an issue
These bad reviews are ridiculous! I have three children (now 16,15,11) and have been going here for over 10 years. We LOVE alliance medical group and have always had wonderful experiences, even when getting shots! Would NEVER go anywhere else.
Dr Fillmore is great. He listens and is very thorough. I have been going to him for 2 years now and i have never had any issues. The staff in very nice and cordial.
I have never in my life. Been to a medical office where they don’t seem to care about a patient. I worked in the medical field and interacted with different offices and this by far is the worst place. On more than a few occasions with …
This is on incident of today love my dr!! I called a prescription in on Sunday day one, day 2, and day 3 has passed with no avail I decided to go to my pharmacy in person to ask about my prescription in which is of importance, I spoke with …
The drs are great, but however the office staff is a different story
I have been going here most of my adult life. I see Dr Harma. He is so kind and patient. He does not push medication. He would rather have patients eat healthier. I referred two of my clients to him and they love him. I brought my mom …
My mother and myself have been patients here since 2006, we have no complaints. The provider, nurse, medical assistant and front desk staff are very nice and respectful. One thing that is important when in need of medication refill or if …
I’ve never been to a pediatrician that made you feel more unwelcome. Didnt get to see a doctor for my 2 year old girl. Was skipped over multiple times. All people that came before and after were called to be seen and we were still left …
The rudest staff, I got yelled at and hung up on, she was talking over me and wouldn’t let me speak just yelling at me and when I asked for her name she hung up on me and kept me on hold when I called back I couldn’t get anyone on the …
Been going to Alliance for over ten years. My PCP was great but good luck with the fill in Dr.s. They wont give you the time of day. Took six hours of constant calling to actually speak with a Dr. who was refusing to answer my …
Would give ZERO stars if I could. borderline medical malpractice. Where to start ? well first my husband’s blood work showed near fatal cholesterol levels. Dr. Shah called to inform him of this and said the office would reach out to …
Not a good place if you want good care. Medical assistants are rude and unhelpful. Doctors could care less. Mistakes made over and over. unapologetic. Its clear they do what they please. And when you speak up watch out. They discharge …
Dr Hulinska mis-diagnosed me with celiac disease and vitamin d deficiency. After going to my primary, a gastroenterologist and another rhuematologist, they all concluded that I had no symptoms or signs in my blood work indicating so. Was …
Every time I take a day off to see Dr. Savarese he always tries to pass me on to another doctor that ends up costing me much more. He has been my doctor for years and seems to not want to do his job! What happened to the hydroponic oath? Thanks for nothing!
Trying to call to make an appointment is like go walking to Puerto Rico!!
They no answer the phone like for hours and they said ohh we Estoy ocupada, nop, noo, nop Im calling in front of the door looking who take the phone and nobody …
Not sure what cracker Jack’s box Dr. Zhang got her degree from but she almost killed me by abruptly stopping 2 of my medications with zero explanation. She is rude doesn’t listen or believe her patients and rushes the appointment. It’s …
Thank you Alliance Medical for letting my medication run out due to your ludicrous policies. I must express my Dr. is excellent but he is bound by the companies policy. If I put in a request to soon it won’t get filled. If a weekend is …
Dear team alliance. Medical group you have the doctor and Staff and best doctor i Love is Kweku G. Sam M.D. and Akua A. Sam M.D.
The wait time on phone has increased unknowingly at Alliance Medical Group pediatrics, Middlebury, CT. This happened multiple times to take appointments for my kid’s sick visit or regular visit and every time the total wait is approximately …
Dr’s are great (pediatric ) but they have an issue answering the phones and that’s not something you want to deal with when trying to schedule an appointment for your sick child. I was on hold for 42 minutes straight today. I decided to …
Awful experience every time I call them & interact with them whether it is front desk or doctors. You are left on hold for a long time and then when someone answers they are very flippant and less than friendly! For a pediatrician office they are not ideal; would not recommend at all!
Thank you to Dr. Shah and staff. You have renewed my faith in healthcare , there are still good people practicing it .
Dr Shah is amazing. Listens and really cares. But you can’t get a hold of anyone to make an appt. You shouldn’t have to wait 40 min every single time you call. Hire more people to answer the phones!!!!
Dr . Deluca is a top notch professional doctor who cares. My family loves him . I’ve been going to him for years. He actually cares and is brilliant in his field.
Highly recommend Alliance Medical Group. My first appointment was outstanding. I was very impressed with the impeccable punctuality of time management with my appointment. Very good teamwork. Dr. Ricketts was direct to the point & talked …
If I could give zero stars, I would prefer to. This is in regards to the internal medicine/primary care department. …
I will be a new patient with Dr.Shah. I called on a Friday afternoon and totally expected to have to leave a message with no return call as I’ve been experiencing all week. …