Allianz Life Insurance Company of North America

Life insurance, Allianz Life Insurance Company of North America

Founded in 1896, Allianz Life Insurance Company of North America is one of the leading providers of fixed and variable annuities, life policies and long-term care products in the United States.

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Allianz Life Insurance Company of North America Reviews ( 57 )

  1. In the financial industry, we get to work with a lot of companies. Allianz has always been a first class experience–in working with staff, products, and customers service for clients.

  2. Worst company I have ever had to deal with, in the death of my parents. Unfortunately I cannot give them 0 stars. They made it 10 times harder to get money back that had been invested, despite all the paperwork being completed and submitted multiple times.

  3. To all that are thinking of buying insurance for airplane ticket with united airlines throught this insurance company JUST DON’T , they will make it nearly impossible for you to get your money back in case you have an emergency and need to …

  4. This is a great international company with a diverse workforce! Minnesota is very fortunate that they house their North American operations here!

  5. No customer service after 3 calls still no repaier to my annuity…And I am a 44 year licensed life producer have decided to file complaint with the Minnesota attorney general and licensure dept. Alberrt Rasmussen

  6. Customer service is absolutely horrible. They tell you something is in the mail (it’s not). You have to request the same thing over and over again. It’s like their customer service employees just don’t do their job. Period.

  7. My father passed away in 2012 and left a whole life policy to his grandkids. After much hassle and paperwork, we received checks from Allianz in 2013. All of the checks bounced when we tried to deposit them into USAA. I called again in …

  8. I think it is time for you to take a survey about your customer service process and procedures. I have noticed a significant drop in the performance of customer service with long wait time and run-around answers. Your customers should know this.

  9. Allianz is teamed up with United Airlines to offer insurance coverage for flight changes. I bought it for my wife’s flight to San Francisco this month. A week later something happened and her plan changed. I had to change her ticket to fly …

  10. If I could give them 0 stars I would, typical insurance company will look for anyway to not pay out after you make a claim. In our case, somebody smashed our rental car window while the car was parked. They are making a claim that the …

  11. My sister gave thirteen years of her life to this company. Their benefits team has withheld information, treated our family like enemies, spoken to us like we are criminals and in general had the absolute worst customer service ever through this ultimately horrifying time of loss. Please – NEVER use them.

  12. These people are thieves, they take your money and make it next to impossible to change a flight. Don’t use their service! Put these parasites out of business. It’s their job to find a reason to not reimburse you. Not to mention they have …

  13. Awful company. Put our money in an annuity with them. And after very poor performance, requested a withdrawal of 10% as allowed by the lengthy contract but after faxing their form, mailing their form and calling them twice, we are still …

  14. Horrible customer service, they are ill informed and have “company procedures” that prevent any type of problem solving. It took 4 months to get the beneficiary payout on my parents annuity contract. Hours on the phone with over a dozen …

  15. I inherited a annuity when my mother died and this place has the world’s worst customer service when trying to deal with them. You would better to take your business somewhere else and we need to stop businesses treating us like garbage.

  16. I have worked at Allianz for many years and it is a fantastic place to work at. Allianz has amazing products and customer service. The reason they got a 5 star rating is for the community involvement and helping families in need. …

  17. I had started an Annuity through a company called USA Life nearly 30 years ago. The policy later got transferred to Allianz Life. I really like the policy and I hope that it does pay when the time comes when I retire. My issue with the …

  18. I would like to thank this wonderful company for its support and help after losing my financial advisor !! I recommend how patient and kind besides trustworthy they are . They have an A rating as one of the best insurance and annuities …

  19. Very good that Allianz no longer sells long term care insurance. Not sure how they handle their other insurance products, but they stink at paying LTI claims. This company has used every stall tactic in the book to delay paying an …

  20. they take your money but when it’s time to get your money out they hold onto your money, drag their feet and find nit pick reasons why it can’t be released. Do not buy annuity from them. Customer Service no help.

  21. We cashed in this small insurance policy as promised when my dad turned 85 in early July. We sent in the policy itself and the form they requested. It’s late-September and it has arrived. We are thankful to be done with this while he is …

  22. Worst customer service I have ever dealt with, I would never recommend or do business with this company again. When you call expect to be on hold a good hour or more and customer service representative’s don’t seem to know a thing, it’s always we will get back to you and they never do.

  23. Would give a minus 5 stars if I could.
    For a company that is based World Wide it shows no compassion or compromise for customers who are not US citizens. My husband was an American Citizen and …

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