Allstate Benefits

Financial service, Allstate

Allstate Benefits offers a broad portfolio of Group Supplemental workplace benefits and the services to support them, as well as Group Health Self-Funded Program options for … See more

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Allstate Benefits Reviews ( 47 )

  1. They make me track down all the medical records from Kaiser & I send them everything, however they want the records directly from Kaiser. Then why bother me? They said they’ve reached out to Kaiser however that was a lie, because I checked …

  2. Very condescending conversation. Lost my paperwork. Assumed I could conference call someone in and got no assistance at all. Wanted to refer me to someone else since I would not conference call. Really!?

  3. Nobody ever answers the phone. They say you can look at this on their website. You can’t if you can’t register b/c you need to talk to an agent beforehand. Sucks pretty bad. Have cars/home/etc with Allstate which I will probably change.

  4. If you are having issues with this company, I suggest going to State Farm, they offer Life Insurance and can answer any questions you have and are guaranteed to pay out to help your family in a very difficult time. If you already have your …

  5. My short term dissability claim was submitted Feb 23rd and as of March 7th they are just telling me that they need additional paperwork. They tell you up to 10 business days to process your claim,which is extremely to long to wait when you …

  6. I have had a great experience with Jeanette Calderon she is an excellent customer service representative. I have been a client with the company since 2014. I work with a young lady named Roxy who was also excellent. In the last several …

  7. Scammer AND insurance company, can you get any lower than this? I have never lived in Florida and get all insurance through my employer. They send me what looks like a statement to pay with no clarifying information ANYWHERE. They make it look like you owe them money to get your bank info.

  8. My husband and son were in a car accident back in March. I filed a claim with the paper work on April 9th and still have not been paid. My husband filed a claim with his insurance and has gotten paid all of his benefits. I’ve never seen a company process paper work this long. I will be canceling and going to AFLAC!

  9. Received a bill from this company although I have never used Allstate/American heritage. My employer benefits do not use this company either and if they did, it would come straight out of my paycheck and I would not be sent a bill. I …

  10. This is absolutely the worst insurance company I have ever dealt with! They make you track down billing codes and itemized statements from every service provider. Learning how to navigate the “medical billing” waters was a chore! I’ve …

  11. Very unprofessional and money hungry read your contract and get legal involved if you are millitary stay away they don’t care and won’t listen too your side.

  12. I have taken the time to read these reviews seeing as how I help process claims for my clients and care about their claims getting paid. Every claim I review is different and most of the people who file these claims do not understand what …

  13. This company deserves negative stars. I canceled a policy and they still took a lump sum out of my checking account without warning and then they are making me wait 7 – 10 days to return my money. Please shop around and use a company that …

  14. They said I had life insurance with them and I asked them to send me a copy and it’s been a couple of months already and I haven’t received anything.i cant believe how many 1 star reviews this company has!

  15. Buyer Beware…. this company does not pay their claims!!!!Read all the fine print and ask many questions before you buy a policy. The company and staff will send you on a merry go round for months with hopes you give up and pay the claim …

  16. The company and its staff including a supervisor named Thomas lack professionalism and they should never be in business of providing customer service!!! I would give you a negative of 100 stars if google would allow! They keep sending my …

  17. DO NOT FALL FOR THIS SCAM. They sent me an invoice for my son and I never contacted them. They made it look like an invoice to be paid and wanted my banking information. Not a chance of that happening.

  18. this is the hardest company to contact. i was told i did not have allstate benefits when i called an allstate 1-800 number. imagine my surprise last night when i noticed a debit charge of 122.15 on my bank statement. i will continue …

  19. Allstate did not care. No empathy. No sense of urgency. Do yourself a favor and go with another company. Allstate word has no meaning. They don’t follow up or follow thru.

  20. If you want to ensure with Allstate don’t get old or live in Florida. I recently received a quotation rejection from Allstate. I had requested home owners insurance and was willing to include my vehicles if the cost was right. Today I …

  21. I was a Property and Casualty Insurance Producer in an Allstate agency in Florida for 14 years. Allstate has sort of a protected status in Florida. This company does what they want, steady rate increases (for mismanagement) with their …

  22. I understand that with the Covid-19 issues, many companies are overwhelmed right now. That is the only rationale I can come up with to explain the total lack of communication or follow-up, I have received from this company. …

  23. Never had so much trouble getting someone to take my money being trying since 8 am to change payment information. Left messages, tried different numbers, finally talked to someone who forwarded me to someone who forwarded me right back to …

  24. First off, please talk to a trusted, local insurance agent to ensure that you aren’t wasting money on needless and worthless policies. Some of these policies only serve to line the pockets of large insurance companies. I have wasted a lot …

  25. Super sketchy & seems fraudulent! Been on the phone for 25 minutes & they can’t seem to give me any of the information that I need and when asking to talk to someone in billing it’s as if the billing department doesn’t have a phone or phone …

  26. Impossible to get a rep on the phone to discuss your policy. Tired of being on hold. I have given up after 4 times hold for over 20 min each. If my time isnt valuable then I do not need their policy.

  27. After my father died, it’s been 9 months and I still don’t have the benefit. They played a lot of games with fax numbers and not receiving the info they were requiring. Hiving me a number then saying “Oh that’s the wrong number” and then …

  28. If I could give -10000 Stars, I would. This is the worse company in the world. No accountability, lousy customer service. Good hands folks, yeah while they have their hands in my pocketbook. Don’t file a claim with them, you will never get more than a couple of thousands of dollars!

  29. I took out a short term disability policy several years ago with American Heritage Life Insurance company A.K.A. Allstate. I had a hernia operation June 3rd 2022 and they told me I’m no longer eligible to receive $ as of July 3rd. My Dr. …

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