ALL THE GREAT REVIEWS OF THIS COMPANY ARE FAKE!
These guys have people put up good reviews to combat the fact that they are a shady and bad company. Save your money! Notice how for every horrible (real) …
Stay clear it’s not worth it! I thought I was doing the responsible thing by choosing the warranty, it sounded like a really good plan. However when the unfortunate time came to have to use the warranty I realized I was screwed out of …
Alpha Warranties will not honor what is explicitly listed to be covered in your contract. Do not waste your money with this company, the customer service folks and adjusters will lie through their teeth about what a part is and how it …
The approval process took over 1 week to get it approved. Upon completion of the mechanical work the payment was made promptly by alpha warranty which I was pleased with, however when the warranty was sold to me by the dealership …
They are So rude when you call them and when you ask them for supervisor they dont listen to you and their customers service are one of the worst that they say they cant do anything about the payment it’s your company you can do anything. So i knew i made big mistake by going with this company be careful people.
I purchased the Tiered High Warranty on my 2005 Honda Odyssey a few years ago at the time of purchase from a used car dealer. Paid around $1300 for 5 years or 100k miles. I had absolutely no problems getting my $1100 claim for my AC …
Everything was so smooth. I took the vehicle to the shop. They called and told me what was wrong and the warranty was taking care of it. End of story.
Satisfied
Every time I have worked with Alpha on a claim they are always very helpful and good at getting everything done in a timely manner so I don’t get stuck on the phone forever trying to get the claim processed. Thanks for always being a pleasure to work with!
There very nice! Got to my vehicle fixed in reasonable mount of Time! With out them didn’t know how I was going to afford the repairs! This helped alot! Thank you 😊 …
Great job, thorough, and paid claim quickly. Would have been better if they would have called me to tell me about the claim. Instead I needed to call or email to get a response.
When I was stranded on the side of the road, I placed my call to Alpha and the customer service was absolutely amazing. I’ve never had a company ask if I was in a safe place to wait for the tow truck or if I needed help right away. That just blew mind. They truly were wonderful ❤️ in assisting getting me off the road asap!!
So glad we opted for the warranty on our Hummer when we bought it. Our water pump we out and our warranty covered the work that needed to be done!! If you have the option for obtaining Alpha Warranty for your vehicle I highly recommend that you get it! It saved me $$$$
They were absolutely amazing to work with. The representative that I worked with helped me and walked me through everything. They were very quick to approve my claim as well.
As an Agent, Alpha has been great to my dealers and their customers. I was able to form a true partnership that allowed my dealerships the flexibility to form what works best for them. I have had great opportunities to grow with Alpha and I can’t thank them enough for what they have done for my Agency.
ALPHA WARRANTY WAS VERY PROMPT AND PROFESSIONAL TO DEAL WITH. THEY EXPLAINED EVERYTHING AND WERE ABLE TO LET US KNOW THE STATUS OF THE CLAIM IN A TIMELY MATTER. …
I am a service writer for a Chevrolet dealership. JJ and Tyson where super friendly and helpful. Got to cutting up and had to get back to the reason we were talking. Down home feeling rare to find these days. I should probably mention they covered my customers concern as well and made it an easy process
Great experience from my phone call to Alpha to the communication with the dealership. Everything seemed to work out smooth with no issues. Keep up the great work.
We brought our truck 2 weeks ago. Drove it home and then a bout 4 days later our caliper froze up, I called to ask where we could take it. I found a place and they confirmed it was a malfunction of the caliper. Talked to Alpha and they …
New to Alpha Warranty having just refinanced my Auto Loan … but based on my experience with Customer Service’s quick research and prompt response to questions I’m extremely satisfied. Representatives with whom I dealt are Tino and Yolanda.
I wish there was a way to give 0 Stars
There is really no point of having this warranty. My car was in the shop for 3weeks and I was told by several different agents that if I get a rental ALPHA will …
I’m so disappointed on the level of customer service in this company. I have been waiting a month for this company to cover repairs. The repair facility can’t get a call back from alpha! I spoke to Tara, she was extremely rude, she wouldn’t …
I’d give 10+ stars if I could!! I work for a diesel shop in MT, and I have had to call several different warranty companies for different customers. Recently, we have had a couple customers who had Alpha Warranty and I can’t begin to say …
No one likes expensive repairs… but you’ll want to have Alpha warranty if you find yourself in that position.
I needed my cam shaft replaced on my Mercedes c300. It’s a expensive repair and …
If I could give a half star it would be entirely too generous for this place! My vehicle has been in the shop for nearly two weeks and everyday it’s waiting for the warranty company to approve a repair that’s clearly covered in the plan! …
I paid a lot of money for a higher level premium plan so they are fixing what I’ve paid for. The first repair they sent a rebuilt part, not new, so not sure when that will go back out, probably after I’m out of warranty which is the plan. …
I filed a claim on June 2, 2022 for the transmission and sent the work history on my vehicle to Alpha Warranty Service. Alpha then requested and received an inspection report from the Chevy dealer where my car is scheduled to have the work …
I’ve heard a lot of good things. I haven’t needed any help with any issues with the new truck, but I do trust you. Thank you very much. I feel like 2500 to 3000 dollars is a fair price for the piece of mind that I have knowing that you’ve …
I’m happy that I got the coverage approved, however I think they should provide more in coverage considering how much you pay for the extended warranty, but overall happy
My mechanic shopped for this warranty for me. The coverage is fantastic! I have coverage on things I didn’t even know about! Just used for the first time last week. Covered a new starter. I couldn’t be happier!
Worst warranty I have had. My truck needs work done and the warranty refused to cover the mechanic cost. The only thing they will pay for is the part. Pointless to have this warranty. Very unhappy with the service they provide for such a high price.
Alpha warranty was fantastic. After buying a 2013 Audi A8 within a week or two I noticed a vibration around 2000 rpm and I felt the front end was hitting bumps harder than i thought it should. After having my mechanic inspect the car they …
Wheel bearings and front end parts. All covered, first time over 2k and the other side was bad too, second time 1500. It’s been pretty simple to get ahold of them. The garage called them and we had to send pictures a few times but they …
Fast an prompt service an was on top of the price of the job everything was ordered original an my car was was fixed by the shop with no problems or complaints! Great job Alpha 👍🏾👍🏾 …
Paid extra on the loan for this Warranty that was supposed to cover, engine, electrical and driveaxle. On my dodge truck. I had 2 front cv axles go bad this winter. Along with 2 intermediate shafts that needed to be replaced on my truck …
See follow comments too.
These guys are the worst. First engine replacement was a massive headache, second engine replacement they had to but were reluctant, now dealing with a turbo …
Alpha was great!!… dealership was a different story, terable terable service. Wouldn’t call me back or the warrenty people. Took 4 1/2 weeks to get this taken care of. Matt LaFontaine is NOT a choice ever ever agian.
If there was zero stars I’d be ratting them that. I bought a car from a used dealership 1½ yrs ago and decided to get a warrenty on it so I decided to look at the brochure and which has a huge list of “covered components”. Well 1½ years …
This warranty is a scam. It does not cover what they sell you on and they will pay out little to none, leaving you with a bulk of the bill. Search elsewhere for extended service or buy extended warranty directly through your auto maker.
My call to Alpha was a short call. Was told by the customer rep. what I needed to do, and what the dealership service needed to do. The turn around time for answer if my repairs would be covered for my repairs was very good.
By far the worst product, service, experience, customer service reps/ management. Called serval times seeking assistance and all 3 times were met with uneducated, poorly trained representatives. When I asked for a supervisor to assist they …
Purchased a power train warranty with them when I bought my Camaro in December of 2021. My rear differential went out on me at 72k and I had it looked at and warrantied. At first they had me approve the repairs, a week went by and they …
This warranty is worthless. The preferred shops they send you to charge over 3x what Alpha authorizes and makes you pay the difference. When you call into customer care all they say is, “you signed the contract” instead of being helpful. Worst experience I’ve had and will never recommend this company to anyone.
This place is absolutely terrible. They go by an online adjuster for prices which is extremely incorrect! Wouldn’t pay for diagnostics after they told me they would. And even after having things covered under warranty I still had to fork …
Scandalous! I currently have a 100,000 mile warranty and getting denied coverage because of previous claims… Exceeding previous claims… They are garbage! …
A very nice company to deal with. Alpha warranty is exceptional in service delivery & courteous customers service. My case was handled and approved under 48hrs without any problem. I give big kudos to this great company and I implore the …
This is my first experience with an extended warranty company and it has been AWFUL. My car has been at the dealer for over a month waiting for alpha warranty company to make a decision on if they will cover the repaid. They required a tear …
Its always been such a hassle to work with them. Expect to spend at least 1 week for any repair regardless of approval or denial. If approved add another 3-5 days and expect to pay some money out of pocket as THEY NEVER COVER FULL COST. …
Alpha has been a great company to work with, one of the good ones out there. They have been honest with what they cover, work well with my mechanic too. I will definitely buy a warranty from them in the future. Ask you dealerships about them when you make you purchase.
Alpha Warranty: Fast to take your money, late payments when you cancel your contract. Initiated the cancellation of my warranty on August 6th 2022 and was told 6-8 weeks. Received a conformation email on Sept 15th stating it was in work. …
The payment for my repairs was processed quickly once we sent the proper documentation. I was out the door and on my wayabout 10 minutes after the document was sent to the claims department. Thanks for a worry free process.
Do not buy this warranty. They do not cover anything. We bought this for my daughter’s used vehicle since she was going to college. This is the 2nd time they would not cover the repair. Apparently, it’s a scam. Nothing is covered. …
Alpha Warranty Services is the worst!! They will look for and find any reason not to cover your claim. I first contacted them to inform them that my car had been towed to the the dealership and I suspected my motor of being blown. I also …
I recently purchased a service contract from the dealer with Alpha. I had to take in my 2018 Ram and the shop had it for 3.5 days. I live 30+ miles from the shop so I had to get a rental and submitted my invoice to Alpha for a partial …
I read some posts where other people had some difficulty with this company. However, our experience was really good. They were always courteous and helpful on the phone, very responsive, and came through for us when our transmission went out. We would have been in trouble without their help.
The absolute Best extended warranty, I have ever used in 30 years! They are fast with the service to the repair facility. The repair facility loves this company. They are curious . Fast, no hassle . I recommend them to Anybody.
Awesome warranty company! When my Dodge Durango 5.7L went into the shop for some issues it ended up needing a motor and a rack and pinion replaced, after sending over my maintenance records, and waiting for a certified inspector they …
The repair shop was very friendly and efficient. The only issue I encountered was not being aware I had to use your towing company to be reimbursed for the towing bill. Don’t understand why the repair shops towing company was not sufficient.
They started off amazing but they last year I had their warranty not impressed one was for a hot shot vehicle and they started using every excuse in the book we don’t cover commercial won’t cover towing a trailer I went through it with the …
The dealer/service manager recently attempted to make a claim for the repair of my vehicle’s transmission and it was denied. I called your 1800 number and was told that the damage was not caused by an “internally lubricated part”, so the …
Marketed to me as drive train warranty, will only cover up to trade-in value of vehicle which is ridiculous. Buyer beware you will never get your money’s worth when you buy this warranty. From the number of 5 star reviews they here they must use most of money to buy reviews.
I have the A+ Enhanced warranty service. My car had a clutch issue where the shop needed to replace a clutch kit and flywheel, ( most parts all covered under contract) but I was willing to pay the difference for what wasn’t covered. After a …
If I could give lower than one star I would. We have had two claims with Alpha Warranty and both times the process was a complete pain, and very frustrating. It felt like me and my husband were working harder to get our car fixed then these …
I love alpha warranty! They work very well with the mechanic company to get the problem done and sends me a email thanking me for trusting them! Thank you Alpha Warranty
Very happy with Alpha Warranty Services. Our vans transmission was slipping and shuttering. Contacted “Alpha” and they had me take it to the repair shop. Diagnosed a bad transmission. “Alpha” worked with the repair shop and paid for most of the repair.
Pleasant experience with their PriorityOne extended warranty. My local mechanic (Sterling Auto in Lindon) worked with them to get my van fixed. Alpha paid a couple grand to get fuel injectors, rocker arms, lifters, and a few other things …
Purchased a used car from a dealership for our daughter & purchased extended warranty. Our 1st experience with purchasing and using warranty— well worth the purchase as within the 1st week we had an electrical repair related to Bluetooth …
Would not recommend purchasing a service contract through this company. I am a GM service advisor and work with multiple ext warranty companies everyday. I can tell you that it is easy to spot the shady companies out there and this is one …
The claim was handled in a reasonable amount of time considering it was around the Christmas holiday. The warranty didn’t cover all the costs but I feel what was covered was fair. I’m glad I got the warranty when I bought the used vehicle, …
I was very sceptical about signing up for a auto warranty over the phone. I had service done at Larry Miller Ford, and was happy with the work I requested. After doing some checking and conversations with the warranty service …
The fine print on their warranty protects them from covering anything expensive. They required the dealer to tear down the motor that we told them was a bent rod which cost me $1,375 only to have the inspector tell us that they don’t cover …
My husband was mad that I bought the extended warranty, I am not. They easily pay for problems I’ve already had with the car that I’ve not had for a year. I highly recommend their warranty
Alpha Warranty is the WORST company I have ever dealt with. First of all- Any small company out of a desolate state like Utah that has 2,000 reviews on Google are bots… …
Has refused to communicate properly and has tossed me between different customer service representatives who cannot help whatsoever or even get a tracking number on the parts for my car under an already approved claim. It has been a month …
I was hesitant to buy a warranty for a used car at the dealership, but I’m happy I did. We bought a used 2015 CRV and the starter bust second day. The covered an almost $700 fix same day. …
From the first phone call to them until I heard my claim was being covered, they have been very helpful and friendly. Mine involved my car breaking down in a big city out of town and turned out it was the transmission. They’ve been nothing but timely too.
Alpha warranty is the WORST I have ever worked with for my customers. I have been involved in the automotive repair industry for over 35 years. I have worked with many extended car warranty companies in that period of time. I have an active …
Alpha Warranty Services, Inc. did a great job for me and my family. We purchased this warranty when we bought our vehicle and there is no way, at this current time, that we could have afforded this powertrain repair. The process was easy and the item was covered. So glad that we went with Alpha Warranty!
I bought my Alpha Warranty when I bought my used Lincoln Navigator 2017 in February of 2022. About 6 months later I started having transmission issues and when I brought it to the dealer they said I needed to replace it. Thank god for …
The Alpha rep, Derrick, was very attentive and processed the claim quickly. The company did not attempt to deny the valid claim, as many similar companies do, and we were able to get our client back on the road.
Have had to use my warranty a few times now and seems painless so far. Shop fixing my truck say warranty company has been easier to deal with then most.
My place of employment has be working with Alpha Warranty Services for years. Customers seem to love the coverage and they also offer easy financing, if needed. From personal experience, their customer service department is excellent. I …
Had a failed alternator, called into alpha. customer service rep lady was friendly and quick to give me the info I needed. after reading the info she emailed me .. called up the shop I choose to make sure they meet Alpha’s standards, they did and alpha and my shop handled my claim quickly.. very pleased.
This is a review about my experience with Alpha warranty. Took my truck to the shop, the shop gave a list of things that had failed on the truck and needed to be replaced. The shop called filed a claim in which Alpha warranty received and …
The claim took 3 days to fully process and another 2 days to get the repair done. There was $6,000 worth of repairs that were needed on my car and my warranty only covered the diagnostic testing and the one of the many repairs. I honestly wish it would of covered more but that’s warranties for you! Otherwise they were great!
Horrible warranty and service. I would not recommend. My car required some repairs that should have all been covered. Instead, they took over 2 weeks to finally decide that only certain parts will be covered. Both my mechanic and …
This is the first time I had to use the warranty, I have a 2011 Subaru legacy the transmission is being rebuilt and the warranty covered just about every single thing I’ll only be paying $300 out of pocket. …
This company has good ratings so I was comfortable purchasing the extended warranty. That being said, I was wrong. This company is very disappointing. My check engine light came on and I brought my truck to the Ford dealership. It turns out …
I have heard many good things about Alpha Warranty Services, until a friend reached out to me and asked me to review the repair estimate and claim. The 2012 Suburban (VIN ending in 315379) had a valve lifter failure. Alpha Warranty is …
Alpha Warranty provides excellent service. When we needed a repair done to our vehicle we just took it to the dealership we bought the car from and Alpha took care of the rest. Within a short period of time I was notified that the repair …
I called about my vehicle and the rep explained everything, sent an email that I could give to my mechanic. The only reason it took longer for me to get my repairs was in my area, all mechanics were booked up. I used roadside towing and was …
ALL THE GREAT REVIEWS OF THIS COMPANY ARE FAKE!
These guys have people put up good reviews to combat the fact that they are a shady and bad company. Save your money! Notice how for every horrible (real) …
They replaced my transmission. It was nice to be back on the road again.
Stay clear it’s not worth it! I thought I was doing the responsible thing by choosing the warranty, it sounded like a really good plan. However when the unfortunate time came to have to use the warranty I realized I was screwed out of …
Alpha Warranties will not honor what is explicitly listed to be covered in your contract. Do not waste your money with this company, the customer service folks and adjusters will lie through their teeth about what a part is and how it …
Fantastic warranty company. Excellent customer service and our representative is top notch.
Have always been easy to deal with, processed claim very quickly, and friendly customer service.
The approval process took over 1 week to get it approved. Upon completion of the mechanical work the payment was made promptly by alpha warranty which I was pleased with, however when the warranty was sold to me by the dealership …
Great customer service, the way it should be.
They are So rude when you call them and when you ask them for supervisor they dont listen to you and their customers service are one of the worst that they say they cant do anything about the payment it’s your company you can do anything. So i knew i made big mistake by going with this company be careful people.
Love this extra warranty that I bought with my car. They are great easy to work with and super friendly.. LOVE THIS PLAN..
They gave us great service and were very friendly and easy to deal with.
I purchased the Tiered High Warranty on my 2005 Honda Odyssey a few years ago at the time of purchase from a used car dealer. Paid around $1300 for 5 years or 100k miles. I had absolutely no problems getting my $1100 claim for my AC …
Didn’t even have to deal with the warranty customer service personally. The repair shop called and got parts & labor covered with no issue.
The process to get enrolled in the warranty has been super smooth. Alexus explained the coverage well and professionally.
Alpha car warranty is the best! Always be there for me with repairs for my BMW.
Everything was so smooth. I took the vehicle to the shop. They called and told me what was wrong and the warranty was taking care of it. End of story.
Satisfied
Alpha Warranty Service was great and easy to work with. Bill’s Transmission in Independence Kentucky did an excellent job!!!!
Every time I have worked with Alpha on a claim they are always very helpful and good at getting everything done in a timely manner so I don’t get stuck on the phone forever trying to get the claim processed. Thanks for always being a pleasure to work with!
There very nice! Got to my vehicle fixed in reasonable mount of Time! With out them didn’t know how I was going to afford the repairs! This helped alot! Thank you 😊 …
Great job, thorough, and paid claim quickly. Would have been better if they would have called me to tell me about the claim. Instead I needed to call or email to get a response.
When I was stranded on the side of the road, I placed my call to Alpha and the customer service was absolutely amazing. I’ve never had a company ask if I was in a safe place to wait for the tow truck or if I needed help right away. That just blew mind. They truly were wonderful ❤️ in assisting getting me off the road asap!!
So glad we opted for the warranty on our Hummer when we bought it. Our water pump we out and our warranty covered the work that needed to be done!! If you have the option for obtaining Alpha Warranty for your vehicle I highly recommend that you get it! It saved me $$$$
They were absolutely amazing to work with. The representative that I worked with helped me and walked me through everything. They were very quick to approve my claim as well.
As an Agent, Alpha has been great to my dealers and their customers. I was able to form a true partnership that allowed my dealerships the flexibility to form what works best for them. I have had great opportunities to grow with Alpha and I can’t thank them enough for what they have done for my Agency.
ALPHA WARRANTY WAS VERY PROMPT AND PROFESSIONAL TO DEAL WITH. THEY EXPLAINED EVERYTHING AND WERE ABLE TO LET US KNOW THE STATUS OF THE CLAIM IN A TIMELY MATTER. …
Friendly and fast service. Easy to work with. I would absolutely recommend Alpha Warranty to friends and family!
I am a service writer for a Chevrolet dealership. JJ and Tyson where super friendly and helpful. Got to cutting up and had to get back to the reason we were talking. Down home feeling rare to find these days. I should probably mention they covered my customers concern as well and made it an easy process
Great experience from my phone call to Alpha to the communication with the dealership. Everything seemed to work out smooth with no issues. Keep up the great work.
We brought our truck 2 weeks ago. Drove it home and then a bout 4 days later our caliper froze up, I called to ask where we could take it. I found a place and they confirmed it was a malfunction of the caliper. Talked to Alpha and they …
New to Alpha Warranty having just refinanced my Auto Loan … but based on my experience with Customer Service’s quick research and prompt response to questions I’m extremely satisfied. Representatives with whom I dealt are Tino and Yolanda.
Everything went smoothly between Alpha Warranty and the repair shop. No issues and my thermostat replacement was totally cover $598. Great experience.
I wish there was a way to give 0 Stars
There is really no point of having this warranty. My car was in the shop for 3weeks and I was told by several different agents that if I get a rental ALPHA will …
Great service and glad they were able to cover my tires for Christmas.
I’m so disappointed on the level of customer service in this company. I have been waiting a month for this company to cover repairs. The repair facility can’t get a call back from alpha! I spoke to Tara, she was extremely rude, she wouldn’t …
I’d give 10+ stars if I could!! I work for a diesel shop in MT, and I have had to call several different warranty companies for different customers. Recently, we have had a couple customers who had Alpha Warranty and I can’t begin to say …
No one likes expensive repairs… but you’ll want to have Alpha warranty if you find yourself in that position.
I needed my cam shaft replaced on my Mercedes c300. It’s a expensive repair and …
If I could give a half star it would be entirely too generous for this place! My vehicle has been in the shop for nearly two weeks and everyday it’s waiting for the warranty company to approve a repair that’s clearly covered in the plan! …
Easy to deal with. Prompt in their communications with myself and the repair shop. Even during the holidays. Thank you!
I paid a lot of money for a higher level premium plan so they are fixing what I’ve paid for. The first repair they sent a rebuilt part, not new, so not sure when that will go back out, probably after I’m out of warranty which is the plan. …
I filed a claim on June 2, 2022 for the transmission and sent the work history on my vehicle to Alpha Warranty Service. Alpha then requested and received an inspection report from the Chevy dealer where my car is scheduled to have the work …
I’ve heard a lot of good things. I haven’t needed any help with any issues with the new truck, but I do trust you. Thank you very much. I feel like 2500 to 3000 dollars is a fair price for the piece of mind that I have knowing that you’ve …
Overall good experience. Not fond of the online claim portal, slow response. Faster to call
My experience with this company has been absolutely above and beyond anything I could have ever imagined great customer service and great service!!
Highly recommend Alpha Warranty. Saved me loads of money. Definitely worth the upfront cost.
I’m happy that I got the coverage approved, however I think they should provide more in coverage considering how much you pay for the extended warranty, but overall happy
My mechanic shopped for this warranty for me. The coverage is fantastic! I have coverage on things I didn’t even know about! Just used for the first time last week. Covered a new starter. I couldn’t be happier!
Worst warranty I have had. My truck needs work done and the warranty refused to cover the mechanic cost. The only thing they will pay for is the part. Pointless to have this warranty. Very unhappy with the service they provide for such a high price.
Alpha warranty was fantastic. After buying a 2013 Audi A8 within a week or two I noticed a vibration around 2000 rpm and I felt the front end was hitting bumps harder than i thought it should. After having my mechanic inspect the car they …
Wheel bearings and front end parts. All covered, first time over 2k and the other side was bad too, second time 1500. It’s been pretty simple to get ahold of them. The garage called them and we had to send pictures a few times but they …
Fast an prompt service an was on top of the price of the job everything was ordered original an my car was was fixed by the shop with no problems or complaints! Great job Alpha 👍🏾👍🏾 …
Paid extra on the loan for this Warranty that was supposed to cover, engine, electrical and driveaxle. On my dodge truck. I had 2 front cv axles go bad this winter. Along with 2 intermediate shafts that needed to be replaced on my truck …
See follow comments too.
These guys are the worst. First engine replacement was a massive headache, second engine replacement they had to but were reluctant, now dealing with a turbo …
Alpha was great!!… dealership was a different story, terable terable service. Wouldn’t call me back or the warrenty people. Took 4 1/2 weeks to get this taken care of. Matt LaFontaine is NOT a choice ever ever agian.
If there was zero stars I’d be ratting them that. I bought a car from a used dealership 1½ yrs ago and decided to get a warrenty on it so I decided to look at the brochure and which has a huge list of “covered components”. Well 1½ years …
This warranty is a scam. It does not cover what they sell you on and they will pay out little to none, leaving you with a bulk of the bill. Search elsewhere for extended service or buy extended warranty directly through your auto maker.
My call to Alpha was a short call. Was told by the customer rep. what I needed to do, and what the dealership service needed to do. The turn around time for answer if my repairs would be covered for my repairs was very good.
By far the worst product, service, experience, customer service reps/ management. Called serval times seeking assistance and all 3 times were met with uneducated, poorly trained representatives. When I asked for a supervisor to assist they …
Purchased a power train warranty with them when I bought my Camaro in December of 2021. My rear differential went out on me at 72k and I had it looked at and warrantied. At first they had me approve the repairs, a week went by and they …
Alpha warranty Services handle my claim expeditiously and I’m a very satisfied customer with there quick action on having my vehicle repaired.
This warranty is worthless. The preferred shops they send you to charge over 3x what Alpha authorizes and makes you pay the difference. When you call into customer care all they say is, “you signed the contract” instead of being helpful. Worst experience I’ve had and will never recommend this company to anyone.
This place is absolutely terrible. They go by an online adjuster for prices which is extremely incorrect! Wouldn’t pay for diagnostics after they told me they would. And even after having things covered under warranty I still had to fork …
Scandalous! I currently have a 100,000 mile warranty and getting denied coverage because of previous claims… Exceeding previous claims… They are garbage! …
A very nice company to deal with. Alpha warranty is exceptional in service delivery & courteous customers service. My case was handled and approved under 48hrs without any problem. I give big kudos to this great company and I implore the …
This is my first experience with an extended warranty company and it has been AWFUL. My car has been at the dealer for over a month waiting for alpha warranty company to make a decision on if they will cover the repaid. They required a tear …
Its always been such a hassle to work with them. Expect to spend at least 1 week for any repair regardless of approval or denial. If approved add another 3-5 days and expect to pay some money out of pocket as THEY NEVER COVER FULL COST. …
Alpha has been a great company to work with, one of the good ones out there. They have been honest with what they cover, work well with my mechanic too. I will definitely buy a warranty from them in the future. Ask you dealerships about them when you make you purchase.
Alpha Warranty: Fast to take your money, late payments when you cancel your contract. Initiated the cancellation of my warranty on August 6th 2022 and was told 6-8 weeks. Received a conformation email on Sept 15th stating it was in work. …
The payment for my repairs was processed quickly once we sent the proper documentation. I was out the door and on my wayabout 10 minutes after the document was sent to the claims department. Thanks for a worry free process.
Do not buy this warranty. They do not cover anything. We bought this for my daughter’s used vehicle since she was going to college. This is the 2nd time they would not cover the repair. Apparently, it’s a scam. Nothing is covered. …
Alpha Warranty Services is the worst!! They will look for and find any reason not to cover your claim. I first contacted them to inform them that my car had been towed to the the dealership and I suspected my motor of being blown. I also …
I recently purchased a service contract from the dealer with Alpha. I had to take in my 2018 Ram and the shop had it for 3.5 days. I live 30+ miles from the shop so I had to get a rental and submitted my invoice to Alpha for a partial …
I read some posts where other people had some difficulty with this company. However, our experience was really good. They were always courteous and helpful on the phone, very responsive, and came through for us when our transmission went out. We would have been in trouble without their help.
Fast & efficient is what I like about alpha. Great customer support. Definitely worth the money spent on an extended warranty.
The absolute Best extended warranty, I have ever used in 30 years! They are fast with the service to the repair facility. The repair facility loves this company. They are curious . Fast, no hassle . I recommend them to Anybody.
Awesome warranty company! When my Dodge Durango 5.7L went into the shop for some issues it ended up needing a motor and a rack and pinion replaced, after sending over my maintenance records, and waiting for a certified inspector they …
The repair shop was very friendly and efficient. The only issue I encountered was not being aware I had to use your towing company to be reimbursed for the towing bill. Don’t understand why the repair shops towing company was not sufficient.
They started off amazing but they last year I had their warranty not impressed one was for a hot shot vehicle and they started using every excuse in the book we don’t cover commercial won’t cover towing a trailer I went through it with the …
The dealer/service manager recently attempted to make a claim for the repair of my vehicle’s transmission and it was denied. I called your 1800 number and was told that the damage was not caused by an “internally lubricated part”, so the …
Marketed to me as drive train warranty, will only cover up to trade-in value of vehicle which is ridiculous. Buyer beware you will never get your money’s worth when you buy this warranty. From the number of 5 star reviews they here they must use most of money to buy reviews.
I have the A+ Enhanced warranty service. My car had a clutch issue where the shop needed to replace a clutch kit and flywheel, ( most parts all covered under contract) but I was willing to pay the difference for what wasn’t covered. After a …
If I could give lower than one star I would. We have had two claims with Alpha Warranty and both times the process was a complete pain, and very frustrating. It felt like me and my husband were working harder to get our car fixed then these …
I’m happy that my jeep got fixed! Had to call back because not all the parts and labor were covered. So, I had to pay my demand then some!
I love alpha warranty! They work very well with the mechanic company to get the problem done and sends me a email thanking me for trusting them! Thank you Alpha Warranty
Very happy with Alpha Warranty Services. Our vans transmission was slipping and shuttering. Contacted “Alpha” and they had me take it to the repair shop. Diagnosed a bad transmission. “Alpha” worked with the repair shop and paid for most of the repair.
Pleasant experience with their PriorityOne extended warranty. My local mechanic (Sterling Auto in Lindon) worked with them to get my van fixed. Alpha paid a couple grand to get fuel injectors, rocker arms, lifters, and a few other things …
Purchased a used car from a dealership for our daughter & purchased extended warranty. Our 1st experience with purchasing and using warranty— well worth the purchase as within the 1st week we had an electrical repair related to Bluetooth …
Would not recommend purchasing a service contract through this company. I am a GM service advisor and work with multiple ext warranty companies everyday. I can tell you that it is easy to spot the shady companies out there and this is one …
The claim was handled in a reasonable amount of time considering it was around the Christmas holiday. The warranty didn’t cover all the costs but I feel what was covered was fair. I’m glad I got the warranty when I bought the used vehicle, …
I was very sceptical about signing up for a auto warranty over the phone. I had service done at Larry Miller Ford, and was happy with the work I requested. After doing some checking and conversations with the warranty service …
The fine print on their warranty protects them from covering anything expensive. They required the dealer to tear down the motor that we told them was a bent rod which cost me $1,375 only to have the inspector tell us that they don’t cover …
My husband was mad that I bought the extended warranty, I am not. They easily pay for problems I’ve already had with the car that I’ve not had for a year. I highly recommend their warranty
Alpha Warranty is the WORST company I have ever dealt with. First of all- Any small company out of a desolate state like Utah that has 2,000 reviews on Google are bots… …
Has refused to communicate properly and has tossed me between different customer service representatives who cannot help whatsoever or even get a tracking number on the parts for my car under an already approved claim. It has been a month …
I was hesitant to buy a warranty for a used car at the dealership, but I’m happy I did. We bought a used 2015 CRV and the starter bust second day. The covered an almost $700 fix same day. …
From the first phone call to them until I heard my claim was being covered, they have been very helpful and friendly. Mine involved my car breaking down in a big city out of town and turned out it was the transmission. They’ve been nothing but timely too.
Alpha warranty is the WORST I have ever worked with for my customers. I have been involved in the automotive repair industry for over 35 years. I have worked with many extended car warranty companies in that period of time. I have an active …
Alpha Warranty Services, Inc. did a great job for me and my family. We purchased this warranty when we bought our vehicle and there is no way, at this current time, that we could have afforded this powertrain repair. The process was easy and the item was covered. So glad that we went with Alpha Warranty!
I bought my Alpha Warranty when I bought my used Lincoln Navigator 2017 in February of 2022. About 6 months later I started having transmission issues and when I brought it to the dealer they said I needed to replace it. Thank god for …
The Alpha rep, Derrick, was very attentive and processed the claim quickly. The company did not attempt to deny the valid claim, as many similar companies do, and we were able to get our client back on the road.
Have had to use my warranty a few times now and seems painless so far. Shop fixing my truck say warranty company has been easier to deal with then most.
My place of employment has be working with Alpha Warranty Services for years. Customers seem to love the coverage and they also offer easy financing, if needed. From personal experience, their customer service department is excellent. I …
Had a failed alternator, called into alpha. customer service rep lady was friendly and quick to give me the info I needed. after reading the info she emailed me .. called up the shop I choose to make sure they meet Alpha’s standards, they did and alpha and my shop handled my claim quickly.. very pleased.
This is a review about my experience with Alpha warranty. Took my truck to the shop, the shop gave a list of things that had failed on the truck and needed to be replaced. The shop called filed a claim in which Alpha warranty received and …
The claim took 3 days to fully process and another 2 days to get the repair done. There was $6,000 worth of repairs that were needed on my car and my warranty only covered the diagnostic testing and the one of the many repairs. I honestly wish it would of covered more but that’s warranties for you! Otherwise they were great!
Horrible warranty and service. I would not recommend. My car required some repairs that should have all been covered. Instead, they took over 2 weeks to finally decide that only certain parts will be covered. Both my mechanic and …
This is the first time I had to use the warranty, I have a 2011 Subaru legacy the transmission is being rebuilt and the warranty covered just about every single thing I’ll only be paying $300 out of pocket. …
This company has good ratings so I was comfortable purchasing the extended warranty. That being said, I was wrong. This company is very disappointing. My check engine light came on and I brought my truck to the Ford dealership. It turns out …
I have heard many good things about Alpha Warranty Services, until a friend reached out to me and asked me to review the repair estimate and claim. The 2012 Suburban (VIN ending in 315379) had a valve lifter failure. Alpha Warranty is …
Alpha Warranty provides excellent service. When we needed a repair done to our vehicle we just took it to the dealership we bought the car from and Alpha took care of the rest. Within a short period of time I was notified that the repair …
I called about my vehicle and the rep explained everything, sent an email that I could give to my mechanic. The only reason it took longer for me to get my repairs was in my area, all mechanics were booked up. I used roadside towing and was …