Whether you’re dealing with allergies, hearing issues, a pesky sore throat, or any other ear, nose, and throat issue, you need a good ENT doctor on your side. Call Alpine Ear, Nose and … See more
My mother is alive thanks to Dr. Hyde and his team…..After two different hospitals failed to stop the bleeding and the resident ENT refused to make ER visits, Dr. Hyde and three other ENTs stepped in to help!!! We drive way out of our way for office visits and follow ups, but it’s worth it!!
My very elderly mother has received both ENT and audiology services at Alpine for years. I began assisting her a few months ago. Problems include: 1. Rude front desk staff. 2. Staff at desk communicate very poorly with elderly hearing …
While the doctors are helpful and professional, I have had neumerous bad customer service experiences with employees manning the front desk and the phones.
Just because I thought about going here and read the reviews… shame on you alpine ent. You’ve lost another customer you didn’t even get to talk to because of how you treat people… maybe let this stink in and start treating your PATIENTS LIKE YOU CARE ABOUT THEM…
Can not believe how rude the MA was, after trying convey the urgency of my complications post surgery, I was told to “ok bye” after one exchange of dialogue.
Had an appointment for 4 today, it’s now 440. Seriously so unprofessional. They double booked our appointment and we have been waiting 40 fn minutes. Totally unacceptable
Office not willing to see me when through no fault of my own (stuck in traffic) was running a few minutes late. I am sitting in the parking lot and was told they will have to reschedule. I should not have bothered calling them to let them know I was on my way.
I was new to Colorado, and had a problem with my hearing aid. what a surprise to be able to get right in and have my problems solved. Belinda was fantastic. I never have had such good service.
Why is it so hard to set up an appointment here? I am on my forth call to try and set up an appointment. It takes so long that my phone hangs up the call saying that there is an error.
Had surgery on the 13th of April and was told to call them back if the pain meds where not working I called Thursday the 15th at 10am they said they would give me a call back followed up Friday morning and still haven’t had a call back from them, it’s not them in pain so who cares about the patients!!
Gave 2 stars because staff was very nice. However they do not ever answer their phone or respond to messages and it makes asking questions impossible. I was billed twice for the same service and I can’t even speak to anyone about it.
Dealing with Sinus issues for over 2 years and one of the worst decisions I have made is coming here to try and fix it. I am out nearly 5000 out of pocket after insurance without any improvement. In fact the issue is worse as my sense of …
Dr gill and his staff are the most curtious and professional group of people that I have incoutered. I had a tumor removed from my throat and I could not have had a more pleasant experience and the end result was none cancerous and to top it off I vertically have no scar yepe!!!
Dr. Gill and the crew are fantastic. Very professional and caring. My septoplasty went off without a hitch. I can breath better and feel great for the first time in years!
I suffered a total facial blow-out. Dr. Eriksen said my face was like a pile of shattered china. I required several rounds of surgery, but the results are fantastic. Without skill like his I would have been a freak the rest of my life. He and his team are wonderful and they are good at what they do! Thank you from Mimi White
I called them this morning to get an appointment because there is drumming in my ear when I open my mouth. It creates severe headaches. I explained this to the receptionist and she said the first appointment is over two weeks away. I will NEVER call them back. Very poor customer service.
Dr. Quinn was fantastic. He was gentle and courteous and answered all of my questions and explained things in a manner that was understandable and not demeaning. I was incredibly nervous coming in, but that was cured quickly.
I am so thankful for Dr. Gill! I can breath! He figured out and fixed with surgery, a breathing issue that I had for over two years. I would highly recommend him and his staff.
I went in….. and the doctor seemed not to listen to me. I told him i have bronchitis 7 times last year and i was leading up to my concern of my toncle that stayed large after the last time i got sick when he says ” well i dont do that …
Dr. Hyde is very knowledgeable and patient. He has been a great listener as I have described my issues. Everyone there has been kind and helpful. They have truly helped me with my problems.
After suffering a one year severe Zenker diverticulum Dc Gill fixed it.
Dc Gill is just not just a great surgeon but also a very nice person, very humble and human.He takes time to listen and explains with simples words the problem …
Dr. Robertson is amazing. He actually CARES and LISTENS which is unheard of in my recent experiences. I have been really impressed with the quality of care we have received from Dr. Robertson and will be recommending him and Alpine ENT to …
Dr Erickson was caring, compassionate and very professional. I immediately felt better. At the front desk, Christina was very helpful and professional. Any staff who came in the room while Dr Erickson was helping me was friendly and helpful. I would gladly go back to this practice
We had an emergency our primary Dr sent us to the specialist. We were NOT told there would be $375 New Patient fee. When we called about it the charge the girl told us she did not see those charges and saw a Zero balance. Not true once we got the bill from them 1 month later.
Terrible service. Was treated like a nuisance by my provider. Moved here recently and I have been dealing with regular sinusitis for the past two years and have not been able to breathe out of my nose at all the whole time. Came here only …
The first time I vent to Alpine ENT for a serious case of vertigo, they were very unwelcoming and unfriendly. They did not listen to my symptoms and jumped to illogical conclusions. The second time I visted them for extremely swollen lymph …
I’ve been a patient of Dr Erickson’s since 2002, when he removed a benign tumor from my face. He was compassionate and competent and did a beautiful job; the scar is barely visible and he did all he could to mitigate the damage the mass had …
read the reviews, kinda effy with having my 3 year old son for his tonsils, and with them calling 3 times to reschedule because of stupid reasons i decided it was a sign to have him, not be seen by them. I’m glad i read the reviews, and the poor ratings i can relate to them.
I had struggled with chronic congestion and little to no taste or smell for at least 10 years. Another ENT had told me a few years ago (not at Alpine ENT) that it “really wasn’t that bad”, so I had just been living with it. …
Staff was friendly and proficient; Dr. Wold was very knowledgeable. He takes meticulous notes which serve him well on subsequent visits. Be prepared to pull your hair out when dealing with their insane telephone system. One must …
Absolutely the worst customer service experience I’ve ever had. First of all I had to make an appointment four weeks in advance and am called a few days before the appointment and left a message saying they need to reschedule. I call back …
Alpine is truly terrible at returning voicemails left on MA’s or the billing department’s line. They also take about five calls and as many voicemails to return other providers calls about patients. Aside from that they seem to be a great clinic and overall good multi specialty ENT. They’re fine to deal with in person.
Horrible service – SCAM of a doctor. My daughter was seen by Dr Hyde in May and was diagnosed with a broken nose and deviated septum. Said to use flonase for 6 weeks to reduce the inflammation. Second visit was a repeat of the first – and …
READ THE REVIEWS! There is a reason the reviews are so bad! The service terrible and very expensive. Had a 20 minute visit to as referred by another doctor to look at my son’s nose. Got a bill for $596! ($215 for the office visit, $381 to …
I transfered my follow up after having my head and neck cancer treated at Anschutz in Aurora. Not only has my follow up with Dr. Erickson been very good, his MA and others in the office have always been helpful. This included immediate …
My general practioner recommended that I go to Dr. Hyde to have some white spots on my throat looked at. The doctor took 8 minutes to look and found no issue. The bill came in at $280 then insurance knocked it down to $164.24. This comes …
Dr Gill has done 2 of my husband’s surgeries. One very difficult surgery that lasted around 10 hrs. We are so glad that we have found him! He is now and will continue to be our family’s ENT.
Extremely displeased with this practice. Take your health and money elsewhere. I felt like I was an inconvenience and burden to almost every employee I interacted with. …
Dr. Hyde and the staff at Alpine ENT are truly some of the best healthcare professionals I’ve ever encountered. I was referred to Dr. Hyde by my PCP and was very impressed with the entire staff at Alpine. Dr. Hyde is incredibly warm and …
I typically dislike writing negative public reviews but I felt it was needed. It was incredibly difficult to reach out to anyone at the clinic and I’m almost positive that staff was deliberately avoiding my calls. I’ve spent almost two …
Showed up for my appointment was told doctor would be late. Asked to come back in an hour. On my way back I was called and told doctor was at the hospital with a patient and would not make it back that day. Why on earth could they not haves …
Dr. Erikson and staff saved my life several years ago after a serious freaky ear infection put me in the hospital. My ear has now had six surgeries. Dr. Erikson and his staff have been wonderful, not only with me, but my whole family. …
So far worst possible customer experience (and yes a patient is a customer). I have been referred to the clinic by my GP and have called twice to make an appointment. The first time a recording told me there were 3 people ahead of me; 15 …
I can hardly express my gratitude to Dr. Robertson and his staff at Alpine ENT. After noticing a lump on my throat while pregnant, I was referred to them following a inconclusive biopsy result. Working in healthcare, I asked around to my …
Alpine Ear Nose & Throat was exceptional! Brenna Whittey in audiology was able to quickly assess what was needed. She was so great to work with and professional. Once I had my appointment with Dr. Robertson I knew Alpine Ear Nose & Throat …
In July, 2021 I had septoplasty and turbinate reduction surgery performed by Dr. Blake Hyde at Alpine Ear, Nose, and Throat in Fort Collins. Dr. Hyde is a caring, friendly, and skilled surgeon. I am very pleased with the results of the …
AWFUL experience time and time again. They don’t care about you, just money. Wait times for the past 3 years have consistently been 2+ hours, doesn’t matter if your the first appointment or the last, there is always a reason you couldn’t …
I have been dealing with recurring sinus infections since about 2010. Recently they have gotten more frequent, to the point where antibiotics no longer work. I finally had a CT scan done which showed a cyst in my maxillary sinus on the …
Terrible place, they don’t tell you how much its going to cost then waste your time for 2 hours and stick you with a 500$ bill. Their equipment looks like a lobotomy lab from the 1960s, go anywhere else but here. Awful place!
Dr. Robertson is fabulous! With his calm demeanor he made us feel extremely comfortable and confident in making the choice to have tubes placed in our son’s ears.
My visit was to see Dr. Robertson. Staff was good and Dr. Robertson was professional to a point. I explained to Dr. Robertson my medical issues I’ve been having with my Tracheostomy “hurting, bleeding, infections and in and out of UCHealth …
I had been to several doctors, who were unable to determine the cause of a variety of symptoms I’ve been experiencing. Dr. Hyde was personable, concerned, and conducted a thorough examination. …
Got here and they did the exact same thing my primary doctor did, scheduled me out for a hearing test 3 months out, never got a reminder call a late call or even a reschedule call. I can walk into Sam’s and get a hearing test. Unfortunately …
I don’t usually post reviews, but we have had an expectation-ally bad time working with Alpine ENT. The first problem was that Dr. Hyde was dismissive and condescending. He did not seem to understand our fears and concerns. On top of the …
I’m super scared visiting any kind of doctor. I was very anxious and worried when I showed up to their office the receptionist was extremely friendly and welcoming me into the office. The nurse that took me back was outstanding and caring …
Dr. Gill was amazing as I came in with a diagnosis of Thyroid cancer. He was direct, but also compassionate about my treatment and prognosis. I am now a month post op from Thyroid removal. My incision is barely noticeable. During my …
Dr. Quinn took my son’s issue seriously and his team scheduled him quickly for needed tests and surgery. They worked with us on insurance and payment and communicated very well. He had excellent bedside manner – explained everything. He is a great doctor and skilled surgeon using the most current technology.
My recent experiences with jaw surgery with Dr. Blake Hyde and the follow-ups with him and his assistant Lindsay were all excellent. In addition to being a very skilled surgeon, he has a warm and caring manner. Lindsay was also very …
I am so astounded with how many of the staff were so incredibly rude and unprofessional to me and my mom. I got a tonsillectomy from Dr. Gill, who was awesome, but Andrea and many other staff were extremely disrespectful during my recovery. …
Now I know why this place had bad reviews. Here’s my experience. I saw Dr. Blake Hyde and he was very cold. He didn’t treat me like a human, and I had to wait a year to even be seen!!!! My wait time was fine, the reception ladies were nice. …
Dr Hyde is a fantastic, caring doctor who actually knows what he’s doing! Went to a different ENT in town and they recommended surgery that I ended up doing but didn’t address the problem and therefore didn’t work. Dr Hyde figured out what was actually wrong right away and got a treatment plan started that’s actually working!
Extraordinarily unprofessional office that actively interfered with my care. I waited over three weeks for an appointment with a specific physician. They canceled the appointment 3 days before and offered only an appointment with a PA. Then …
My daughter has been a client at alpine ent for 16 years .
The Fort Collins location has went downhill for year’s. Not only are they rude at the front desk. I dropped my daughters brand new hearing aid off at the front …
Do not bring your child here or to their subsidiary All About Hearing to get their hearing tested. My two year old had to wait 45 minutes to be seen because the receptionist was helping someone with a billing question and she couldn’t be …
These people are literally impossible to get a hold of. When at the office they take good care of you, they are kind and they want to help. But when calling to reschedule an appointment or make an appointment they literally never answer …
I cannot say enough good things about Dr. Quinn (and Dr. Gill). Dr. Quinn is an exceedingly skilled doctor and surgeon with a wonderful bedside manner. He was extremely generous and gracious about fitting me in for surgery during a busy …
If you have the option to go anywhere else I would recommend it. I came in after 3 months of fairly severe ear pressure/pain. The doctor spoke to me for less than 15 minutes, didn’t listen to my symptoms and was incredibly dismissive. He …
About a month ago I had an appointment on the books. They called the day before to let me know that something had come up with the doctor and they needed to cancel my appointment. No big deal at all, I totally understand that things come …
I love this office. My 2 year old daughter had suffered from constant ear infections. Dr. Whittey was our audiologist who checked my daughter’s ears. She helped us understand what was going on with our daughters constant ear infections and …
This facility has extremely friendly and knowledgeable staff that will work with you, laugh with you, and take care of you. I travel an hour each week for my allergy shots with this group as they have been more open and accommodating with …
My Mom was referred to this practice for an evaluation. Her doctor sent the referral twice and I have made more phone calls trying to get an appt than I care to count. No one has ever called us back. You can never speak to a live …
I am so very appreciative of the top-notch, professional care I receive at Alpine ENT. The nursing staff is friendly and complete on noting your information and issues. Dr. Robertson is thorough and caring. He answered all of my questions …
I have seen many doctors and from my experience, Dr. Robertson is by far the most honest, caring, skilled and empathetic doctor I could have ever hoped for. He has made me feel cared for as an individual when I had only felt like another …
My wife went in because they found a nodule on her thyroid, The Doctor was very informative, and wanted her to get a biopsy. She scheduled the Biopsy and when we got the results we went back in to find out next steps. The doctor said that …
I was referred to Alpine by my doctor for hearing loss in my left ear. I arrived at the appointment and was there for about 20 minutes total, in filling out my paper work and receiving actual care. I had my left ear scraped out, Dr. Wold …
I came to Alpine to correct a failed Septoplasty from a different ENT. The doctor I saw completely ignored everything I said and told me that my nose was fine. My septum is shaped like and ‘s’, which is absolutely not fine. After I pressed …
I’m very annoyed by the billing and services. I am billed over $200 each time I visit. When I call and ask for a breakdown it takes them forever to figure it out. I don’t get a call just a new bill. I’m being charged $250 for getting my …
Scheduled an appointment for my daughter. Then, showed up for the appointment and they didn’t have us on the books, but we know we scheduled an appointment because we even asked at that time if they were still located in the same spot. Now we have to wait another month for a new appointment. Looking for ENT? Try someone else.
If you don’t go to them on a regular basis they bill as a new client all over again. They billed my insurance over $600 to look up my nose for 30 seconds. Absolutely ridiculous!
I was referred here by my doctor and was able to schedule something pretty quick. However they called me and cancelled that appointment. So after a while of trying to reschedule, I finally got what I thought was an actual appointment, but …
Beyond amazing! Thank you for caring when I needed it most! Thank you for being reliable, dependable, and there when others failed to help in the multiple ER visits at other hospitals! Thank you.
Called to inquire about how far out a specific doctor is scheduling new patients. The person I spoke to with scheduling didn’t even know that doctor (“Is that a provider here?”) even though the doctor is listed on the website. He laughed …
The doctors at Alpine ENT are great! We have seen Doctors Wold, Robertson, and McKnight for my two boys who have hearing loss. Doctor McKnight especially is extremely thorough and took the time to review my oldest’s records and talk to me …
Overall experience terrible. Do not go here. Where should I begin, from the moment you try to check-in to the moment you try to pay, they act as though they are not there in fact to serve you and your needs, but as if the you are an …
Just received a bill from my daughter being seen two months ago. The appointment was literally 15 minutes and they charged us almost 800 dollars! Absolutely ridiculous. Also, I was on hold for 35 minutes to get an appointment. Then was told …
I waited over 2 months for my appointment only to be seen for 5 minutes by Dr.Hyde. Even then, he acted annoyed towards the simplest questions (what is the next step?, what symptoms should I look for?) and continually tapped his foot out of …
Horrendous! I have had the worst experience with this office. My first visit at the loveland office the front desk was rude interacting with. They were rude to the PA when we stepped out at the end of my visit. I’ve never experienced a …
Super unhappy with these guys – they pretty much hold a monopoly for ENT Clinics in the Northern Colorado area and are incredibly overbooked and understaffed. I often sit for an hour or more on hold waiting to talk to someone about …
Dr Hyde was the rudest doctor I have ever met in my life. My 7 year old was being seen by him and he absolutely should not EVER see children. He didn’t even acknowledge her, didn’t explain to her before shoving a stick down her throat he …
I called today to schedule an appointment and the scheduler was very rude. I will find another office that cares to have my business.
My mother is alive thanks to Dr. Hyde and his team…..After two different hospitals failed to stop the bleeding and the resident ENT refused to make ER visits, Dr. Hyde and three other ENTs stepped in to help!!! We drive way out of our way for office visits and follow ups, but it’s worth it!!
My very elderly mother has received both ENT and audiology services at Alpine for years. I began assisting her a few months ago. Problems include: 1. Rude front desk staff. 2. Staff at desk communicate very poorly with elderly hearing …
Good service.
Best Dr’s ever !!!
Why do you never answer the phone!!??
Dr. Wold and his entire staff have been wonderful.
Doctors and nurses were extremely patient, informative and understanding
These people are unfit to be practicing medicine. They are receiving 1 star only because I can’t give them 0
Dr. McKnight is a great doctor who cares about his patience.
They are a very caring office. Excellent results from their fast diagnosis.
Appreciated Dr. Robertson’s care for my son. Great job.
Rude receptionist taking calls. Absolutely UNACCEPTABLE in my opinion. Why be rude when vulnerable people are calling for help. Not very good
Dr. Wold is great. He answers my questions. Explains in detail what is going on and what we’ll do.
Poor scheduling and followup. Avoid.
While the doctors are helpful and professional, I have had neumerous bad customer service experiences with employees manning the front desk and the phones.
Just because I thought about going here and read the reviews… shame on you alpine ent. You’ve lost another customer you didn’t even get to talk to because of how you treat people… maybe let this stink in and start treating your PATIENTS LIKE YOU CARE ABOUT THEM…
We couldn’t have been more pleased with the care from Dr. Hyde and staff at Alpine for our son! The difference it has made for him is night and day.
Can not believe how rude the MA was, after trying convey the urgency of my complications post surgery, I was told to “ok bye” after one exchange of dialogue.
Dr. Quinn is the best highly recommended!
Had an appointment for 4 today, it’s now 440. Seriously so unprofessional. They double booked our appointment and we have been waiting 40 fn minutes. Totally unacceptable
I had a quick diagnoses from Dr. Hyde and a successful surgery to quickly follow. Dr. Hyde was excellent!
These people are simply the very best. Period.
Office not willing to see me when through no fault of my own (stuck in traffic) was running a few minutes late. I am sitting in the parking lot and was told they will have to reschedule. I should not have bothered calling them to let them know I was on my way.
Alpine ENT was fantastic! Dr. Wold was extremely thorough and such an amazing surgeon! I’m so grateful for them!
I was new to Colorado, and had a problem with my hearing aid. what a surprise to be able to get right in and have my problems solved. Belinda was fantastic. I never have had such good service.
Why is it so hard to set up an appointment here? I am on my forth call to try and set up an appointment. It takes so long that my phone hangs up the call saying that there is an error.
Had surgery on the 13th of April and was told to call them back if the pain meds where not working I called Thursday the 15th at 10am they said they would give me a call back followed up Friday morning and still haven’t had a call back from them, it’s not them in pain so who cares about the patients!!
Gave 2 stars because staff was very nice. However they do not ever answer their phone or respond to messages and it makes asking questions impossible. I was billed twice for the same service and I can’t even speak to anyone about it.
Dealing with Sinus issues for over 2 years and one of the worst decisions I have made is coming here to try and fix it. I am out nearly 5000 out of pocket after insurance without any improvement. In fact the issue is worse as my sense of …
Dr gill and his staff are the most curtious and professional group of people that I have incoutered. I had a tumor removed from my throat and I could not have had a more pleasant experience and the end result was none cancerous and to top it off I vertically have no scar yepe!!!
Dr. Gill and the crew are fantastic. Very professional and caring. My septoplasty went off without a hitch. I can breath better and feel great for the first time in years!
I suffered a total facial blow-out. Dr. Eriksen said my face was like a pile of shattered china. I required several rounds of surgery, but the results are fantastic. Without skill like his I would have been a freak the rest of my life. He and his team are wonderful and they are good at what they do! Thank you from Mimi White
I called them this morning to get an appointment because there is drumming in my ear when I open my mouth. It creates severe headaches. I explained this to the receptionist and she said the first appointment is over two weeks away. I will NEVER call them back. Very poor customer service.
Dr. Quinn was fantastic. He was gentle and courteous and answered all of my questions and explained things in a manner that was understandable and not demeaning. I was incredibly nervous coming in, but that was cured quickly.
I am so thankful for Dr. Gill! I can breath! He figured out and fixed with surgery, a breathing issue that I had for over two years. I would highly recommend him and his staff.
I went in….. and the doctor seemed not to listen to me. I told him i have bronchitis 7 times last year and i was leading up to my concern of my toncle that stayed large after the last time i got sick when he says ” well i dont do that …
Dr. Hyde is very knowledgeable and patient. He has been a great listener as I have described my issues. Everyone there has been kind and helpful. They have truly helped me with my problems.
After suffering a one year severe Zenker diverticulum Dc Gill fixed it.
Dc Gill is just not just a great surgeon but also a very nice person, very humble and human.He takes time to listen and explains with simples words the problem …
The doctors and staff are great. The scheduling is very poor.
Dr. Robertson is amazing. He actually CARES and LISTENS which is unheard of in my recent experiences. I have been really impressed with the quality of care we have received from Dr. Robertson and will be recommending him and Alpine ENT to …
Dr Erickson was caring, compassionate and very professional. I immediately felt better. At the front desk, Christina was very helpful and professional. Any staff who came in the room while Dr Erickson was helping me was friendly and helpful. I would gladly go back to this practice
We had an emergency our primary Dr sent us to the specialist. We were NOT told there would be $375 New Patient fee. When we called about it the charge the girl told us she did not see those charges and saw a Zero balance. Not true once we got the bill from them 1 month later.
Been waiting 5days for a call back referred from urgent care as an emergency
Terrible service. Was treated like a nuisance by my provider. Moved here recently and I have been dealing with regular sinusitis for the past two years and have not been able to breathe out of my nose at all the whole time. Came here only …
The first time I vent to Alpine ENT for a serious case of vertigo, they were very unwelcoming and unfriendly. They did not listen to my symptoms and jumped to illogical conclusions. The second time I visted them for extremely swollen lymph …
I’ve been a patient of Dr Erickson’s since 2002, when he removed a benign tumor from my face. He was compassionate and competent and did a beautiful job; the scar is barely visible and he did all he could to mitigate the damage the mass had …
read the reviews, kinda effy with having my 3 year old son for his tonsils, and with them calling 3 times to reschedule because of stupid reasons i decided it was a sign to have him, not be seen by them. I’m glad i read the reviews, and the poor ratings i can relate to them.
I had struggled with chronic congestion and little to no taste or smell for at least 10 years. Another ENT had told me a few years ago (not at Alpine ENT) that it “really wasn’t that bad”, so I had just been living with it. …
Staff was friendly and proficient; Dr. Wold was very knowledgeable. He takes meticulous notes which serve him well on subsequent visits. Be prepared to pull your hair out when dealing with their insane telephone system. One must …
Absolutely the worst customer service experience I’ve ever had. First of all I had to make an appointment four weeks in advance and am called a few days before the appointment and left a message saying they need to reschedule. I call back …
Alpine is truly terrible at returning voicemails left on MA’s or the billing department’s line. They also take about five calls and as many voicemails to return other providers calls about patients. Aside from that they seem to be a great clinic and overall good multi specialty ENT. They’re fine to deal with in person.
I am thankful for everything you’ve done for my daughter. She can breathe easy, had her stents removed today. 🙌 …
Horrible service – SCAM of a doctor. My daughter was seen by Dr Hyde in May and was diagnosed with a broken nose and deviated septum. Said to use flonase for 6 weeks to reduce the inflammation. Second visit was a repeat of the first – and …
READ THE REVIEWS! There is a reason the reviews are so bad! The service terrible and very expensive. Had a 20 minute visit to as referred by another doctor to look at my son’s nose. Got a bill for $596! ($215 for the office visit, $381 to …
I transfered my follow up after having my head and neck cancer treated at Anschutz in Aurora. Not only has my follow up with Dr. Erickson been very good, his MA and others in the office have always been helpful. This included immediate …
My general practioner recommended that I go to Dr. Hyde to have some white spots on my throat looked at. The doctor took 8 minutes to look and found no issue. The bill came in at $280 then insurance knocked it down to $164.24. This comes …
Dr Gill has done 2 of my husband’s surgeries. One very difficult surgery that lasted around 10 hrs. We are so glad that we have found him! He is now and will continue to be our family’s ENT.
Extremely displeased with this practice. Take your health and money elsewhere. I felt like I was an inconvenience and burden to almost every employee I interacted with. …
Dr. Hyde and the staff at Alpine ENT are truly some of the best healthcare professionals I’ve ever encountered. I was referred to Dr. Hyde by my PCP and was very impressed with the entire staff at Alpine. Dr. Hyde is incredibly warm and …
I typically dislike writing negative public reviews but I felt it was needed. It was incredibly difficult to reach out to anyone at the clinic and I’m almost positive that staff was deliberately avoiding my calls. I’ve spent almost two …
Showed up for my appointment was told doctor would be late. Asked to come back in an hour. On my way back I was called and told doctor was at the hospital with a patient and would not make it back that day. Why on earth could they not haves …
Dr. Erikson and staff saved my life several years ago after a serious freaky ear infection put me in the hospital. My ear has now had six surgeries. Dr. Erikson and his staff have been wonderful, not only with me, but my whole family. …
So far worst possible customer experience (and yes a patient is a customer). I have been referred to the clinic by my GP and have called twice to make an appointment. The first time a recording told me there were 3 people ahead of me; 15 …
I can hardly express my gratitude to Dr. Robertson and his staff at Alpine ENT. After noticing a lump on my throat while pregnant, I was referred to them following a inconclusive biopsy result. Working in healthcare, I asked around to my …
Alpine Ear Nose & Throat was exceptional! Brenna Whittey in audiology was able to quickly assess what was needed. She was so great to work with and professional. Once I had my appointment with Dr. Robertson I knew Alpine Ear Nose & Throat …
In July, 2021 I had septoplasty and turbinate reduction surgery performed by Dr. Blake Hyde at Alpine Ear, Nose, and Throat in Fort Collins. Dr. Hyde is a caring, friendly, and skilled surgeon. I am very pleased with the results of the …
AWFUL experience time and time again. They don’t care about you, just money. Wait times for the past 3 years have consistently been 2+ hours, doesn’t matter if your the first appointment or the last, there is always a reason you couldn’t …
They lie about what it costs.
And they waste your time.
I was told on the phone $50 up front and if more is required after the doctor …
I have been dealing with recurring sinus infections since about 2010. Recently they have gotten more frequent, to the point where antibiotics no longer work. I finally had a CT scan done which showed a cyst in my maxillary sinus on the …
Terrible place, they don’t tell you how much its going to cost then waste your time for 2 hours and stick you with a 500$ bill. Their equipment looks like a lobotomy lab from the 1960s, go anywhere else but here. Awful place!
Dr. Robertson is fabulous! With his calm demeanor he made us feel extremely comfortable and confident in making the choice to have tubes placed in our son’s ears.
My visit was to see Dr. Robertson. Staff was good and Dr. Robertson was professional to a point. I explained to Dr. Robertson my medical issues I’ve been having with my Tracheostomy “hurting, bleeding, infections and in and out of UCHealth …
I had been to several doctors, who were unable to determine the cause of a variety of symptoms I’ve been experiencing. Dr. Hyde was personable, concerned, and conducted a thorough examination. …
Got here and they did the exact same thing my primary doctor did, scheduled me out for a hearing test 3 months out, never got a reminder call a late call or even a reschedule call. I can walk into Sam’s and get a hearing test. Unfortunately …
I don’t usually post reviews, but we have had an expectation-ally bad time working with Alpine ENT. The first problem was that Dr. Hyde was dismissive and condescending. He did not seem to understand our fears and concerns. On top of the …
Dr Mason was caring, listened to my concerns and put a plan of action in place. Staff was friendly.
I’m super scared visiting any kind of doctor. I was very anxious and worried when I showed up to their office the receptionist was extremely friendly and welcoming me into the office. The nurse that took me back was outstanding and caring …
Dr. Gill was amazing as I came in with a diagnosis of Thyroid cancer. He was direct, but also compassionate about my treatment and prognosis. I am now a month post op from Thyroid removal. My incision is barely noticeable. During my …
Dr. Quinn took my son’s issue seriously and his team scheduled him quickly for needed tests and surgery. They worked with us on insurance and payment and communicated very well. He had excellent bedside manner – explained everything. He is a great doctor and skilled surgeon using the most current technology.
My recent experiences with jaw surgery with Dr. Blake Hyde and the follow-ups with him and his assistant Lindsay were all excellent. In addition to being a very skilled surgeon, he has a warm and caring manner. Lindsay was also very …
I am so astounded with how many of the staff were so incredibly rude and unprofessional to me and my mom. I got a tonsillectomy from Dr. Gill, who was awesome, but Andrea and many other staff were extremely disrespectful during my recovery. …
Now I know why this place had bad reviews. Here’s my experience. I saw Dr. Blake Hyde and he was very cold. He didn’t treat me like a human, and I had to wait a year to even be seen!!!! My wait time was fine, the reception ladies were nice. …
Dr Hyde is a fantastic, caring doctor who actually knows what he’s doing! Went to a different ENT in town and they recommended surgery that I ended up doing but didn’t address the problem and therefore didn’t work. Dr Hyde figured out what was actually wrong right away and got a treatment plan started that’s actually working!
Extraordinarily unprofessional office that actively interfered with my care. I waited over three weeks for an appointment with a specific physician. They canceled the appointment 3 days before and offered only an appointment with a PA. Then …
My daughter has been a client at alpine ent for 16 years .
The Fort Collins location has went downhill for year’s. Not only are they rude at the front desk. I dropped my daughters brand new hearing aid off at the front …
Do not bring your child here or to their subsidiary All About Hearing to get their hearing tested. My two year old had to wait 45 minutes to be seen because the receptionist was helping someone with a billing question and she couldn’t be …
These people are literally impossible to get a hold of. When at the office they take good care of you, they are kind and they want to help. But when calling to reschedule an appointment or make an appointment they literally never answer …
I cannot say enough good things about Dr. Quinn (and Dr. Gill). Dr. Quinn is an exceedingly skilled doctor and surgeon with a wonderful bedside manner. He was extremely generous and gracious about fitting me in for surgery during a busy …
If you have the option to go anywhere else I would recommend it. I came in after 3 months of fairly severe ear pressure/pain. The doctor spoke to me for less than 15 minutes, didn’t listen to my symptoms and was incredibly dismissive. He …
About a month ago I had an appointment on the books. They called the day before to let me know that something had come up with the doctor and they needed to cancel my appointment. No big deal at all, I totally understand that things come …
Dr. Robertson and the other staff were all very friendly and listened to my concerns. He was gentle and reassuring.
I love this office. My 2 year old daughter had suffered from constant ear infections. Dr. Whittey was our audiologist who checked my daughter’s ears. She helped us understand what was going on with our daughters constant ear infections and …
This facility has extremely friendly and knowledgeable staff that will work with you, laugh with you, and take care of you. I travel an hour each week for my allergy shots with this group as they have been more open and accommodating with …
My Mom was referred to this practice for an evaluation. Her doctor sent the referral twice and I have made more phone calls trying to get an appt than I care to count. No one has ever called us back. You can never speak to a live …
I am so very appreciative of the top-notch, professional care I receive at Alpine ENT. The nursing staff is friendly and complete on noting your information and issues. Dr. Robertson is thorough and caring. He answered all of my questions …
Very poor customer experience
My wife recently had sinus surgery here. The doctor was very good but the office …
I have seen many doctors and from my experience, Dr. Robertson is by far the most honest, caring, skilled and empathetic doctor I could have ever hoped for. He has made me feel cared for as an individual when I had only felt like another …
My wife went in because they found a nodule on her thyroid, The Doctor was very informative, and wanted her to get a biopsy. She scheduled the Biopsy and when we got the results we went back in to find out next steps. The doctor said that …
I was referred to Alpine by my doctor for hearing loss in my left ear. I arrived at the appointment and was there for about 20 minutes total, in filling out my paper work and receiving actual care. I had my left ear scraped out, Dr. Wold …
I came to Alpine to correct a failed Septoplasty from a different ENT. The doctor I saw completely ignored everything I said and told me that my nose was fine. My septum is shaped like and ‘s’, which is absolutely not fine. After I pressed …
I’m very annoyed by the billing and services. I am billed over $200 each time I visit. When I call and ask for a breakdown it takes them forever to figure it out. I don’t get a call just a new bill. I’m being charged $250 for getting my …
Scheduled an appointment for my daughter. Then, showed up for the appointment and they didn’t have us on the books, but we know we scheduled an appointment because we even asked at that time if they were still located in the same spot. Now we have to wait another month for a new appointment. Looking for ENT? Try someone else.
If you don’t go to them on a regular basis they bill as a new client all over again. They billed my insurance over $600 to look up my nose for 30 seconds. Absolutely ridiculous!
I was referred here by my doctor and was able to schedule something pretty quick. However they called me and cancelled that appointment. So after a while of trying to reschedule, I finally got what I thought was an actual appointment, but …
Beyond amazing! Thank you for caring when I needed it most! Thank you for being reliable, dependable, and there when others failed to help in the multiple ER visits at other hospitals! Thank you.
Called to inquire about how far out a specific doctor is scheduling new patients. The person I spoke to with scheduling didn’t even know that doctor (“Is that a provider here?”) even though the doctor is listed on the website. He laughed …
The doctors at Alpine ENT are great! We have seen Doctors Wold, Robertson, and McKnight for my two boys who have hearing loss. Doctor McKnight especially is extremely thorough and took the time to review my oldest’s records and talk to me …
Overall experience terrible. Do not go here. Where should I begin, from the moment you try to check-in to the moment you try to pay, they act as though they are not there in fact to serve you and your needs, but as if the you are an …
Just received a bill from my daughter being seen two months ago. The appointment was literally 15 minutes and they charged us almost 800 dollars! Absolutely ridiculous. Also, I was on hold for 35 minutes to get an appointment. Then was told …
I waited over 2 months for my appointment only to be seen for 5 minutes by Dr.Hyde. Even then, he acted annoyed towards the simplest questions (what is the next step?, what symptoms should I look for?) and continually tapped his foot out of …
Horrendous! I have had the worst experience with this office. My first visit at the loveland office the front desk was rude interacting with. They were rude to the PA when we stepped out at the end of my visit. I’ve never experienced a …
Super unhappy with these guys – they pretty much hold a monopoly for ENT Clinics in the Northern Colorado area and are incredibly overbooked and understaffed. I often sit for an hour or more on hold waiting to talk to someone about …
Dr Hyde was the rudest doctor I have ever met in my life. My 7 year old was being seen by him and he absolutely should not EVER see children. He didn’t even acknowledge her, didn’t explain to her before shoving a stick down her throat he …