Since 1937, Alton Memorial Hospital has cared for residents in Alton, Illinois and the surrounding communities in a five-county area. A land gift to the community from the Smith family, Alton Memorial today is a full-service acute-care hospital. Alton Memorial offers patients a variety of inpatient and outpatient services, including surgery services, medical imaging, interventional and diagnostic heart services, cancer care, rehabilitation, 24-hour emergency care, ambulance services and more.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
1 Memorial Dr, Alton, IL 62002
My mom was a pt at AMH this week for a stroke. She was triaged right away and taken to a room. She did not meet the criteria to activate the stroke team because she was outside the window of time to receive the declotting medication. We …
After an ER visit on 2/4/2023 and a 20 second meeting with the ER doctor ALEX ZOZULA, I am convinced this hospital is the worst hospital in this area. I presented with symptoms of a possible stroke. Could not speak. Could not move my …
Awful hospital.
Stay away.
Great place to work
Do yourself a favor and cross the river.
This place is the China, IL of hospitals.
There food service is tearable
The visiting rules suck
Always great experiences there!
VERY attentive to their patients.
Very prompt service. Also good customer service.
I wouldn’t take a sick dog there the suck
Worst hospitial. Literally makes no sense
In and out quickly
Friendly nurses, but if you go to the er there is usually a long wait.
You might as well go to Barnes Hospital in Missouri. You’ll end up there anyways.
I like my doc there. The staff is great!
This Place Is And Always Have Been Horrible
ER is horrible as far as patient care!
This has been the worst experience of my life! I wouldn’t let my pet go to this hospital.
Surgical is always prompt, and privacy is BIG here. Usually have coffee and tv is on.
Shermiya in the registration is absolutely amazing. Very sweet, and great service. Thank You!
Fast friendly emergency room
This hosp is dirty in front of emergency room entrance waiting times on this is way over 3 hrs an 10 people been sittn in the lobby w me for over 2 hrs its just a shame that hospitals has become this way
EXTREMELY homophobic doctors. Don’t waste your time honey they would rather see you die than actually help you.
It’s convenient and usually I’m in and out with my appointments with no problems.
This is the biggest joke of a hospital I have ever came across I came in looking for some serious help and they released me with an hour oh and that was after I waited for four hours in the waiting room
I had the worst experience ever with the nurses and staff would never recommend this facility
My insurance may dictate where I have services done, but I’ll be damned if i go back there. Never again am I going to alton memorial.
Did tests that were not needed or pertanant to my condition to run up the bill. Fighting with them now about it. Might become legal.
it was a very nice Hospital clean nice staff I had knee surgery back last November
I have been there a few times and all but 1 nurse in the er was very friendly. That nurse had a serious attitude problem.
Super friendly. I had no issues whatsoever.
Omg one of the worst ER I have ever been to the lab is so lazy that they will never answer your call it’s been 3 days that I’ve tried getting in contact with the lab and getting nothing
Went in for a mammogram, in &out in 15 minutes! Gotta love that!
I would have received better care at a veterinarian. I gave them one star because it didn’t have a choice for negative
Worst place to ever go!!! Enough said.
I went to the ER because I’ve been having burning in my lungs for almost 2 weeks they did a COVID test and now they refuse to give me my results what’s wrong with you people that work here????
Horrible place don’t go there dr and nurses have horrible bed side maner and they don’t even look what’s wrong with u they just come in for a second ask what’s wrong and then say OK and do nothing I wouldnt even send my enemies there….
Doctor Johnson didn’t listen to me at all when I told him what was going on. He just ignored what i told him was wrong and made his own conclusion.
Got bit by a dog on my lip,
had to get 7 stitches.
between walking in and leaving was literally 35 minutes epic job guys!!!
Visited a few times over the past few years and anytime I’ve been here I have had amazing care from both the Nurses and Doctors.
Well, I was born here in July of 1955. So of course it’s FIVE STARS even though there were sufficient carcinogens that received an ample supply. Thanks, Standard OIL, SHELL OIL and OLIN.
If you don’t have insurance they will send you to an even worse hospital! They care, yeah right!!!
Do not come to this hospital!! Staff is rude and ignorant. They literally will let you die in the waiting room!
Wait is ridiculous staff is horrible and rude I can’t believe I waited in lobby in pain for 4 hours before even going back to a room this just so unprofessional and just flat out ridiculous
The neglect from surgeons in this hospital is astounding. If you have a serious medical issue, drive across the river.
ER needs regular cleaning. Trash needs emptied. Vending needs stocked. Please stock more water than sugary drinks.
This is the worst hospital. The staff is rude and it doesnt matter if there is no one in the waiting room, you are waiting at least an hour to go back to a room. No wonder it got a bad reputation.
Sitting here with my daughter waiting for her chest x-ray and the lobby is very uncomfortably hot and I don’t like how they send everyone back into the lobby after check in.
The only reason I’m giving a 4 is for time restraints. Otherwise very professional and courteous . My nurses were all great.
There was an fraudulent credit card activity from this location this morning (1/7/2020 @ approx 0854). Someone from the hospital needs to review the footage and fire the employee and notify local law enforcement. Unfortunately, law enforcement is unlikely to do anything from where I am.
I’m astounded by all the negative comments on here. And, sorry that people don’t understand the various protocols that hospitals and ERs have to follow which sometimes make things appear that staff are not doing their job. …
The ER staff is heartless. When I was having a miscarriage I was waiting for 8 hours my pants were covered in blood and they said “we’ll get to you when we get to you” worst ER I’ve ever seen.
The absolute worst hospital in the world. My husband almost died before they did anything to help him. The nurse in the er were great, but after that, it was pure hell.
Had to go to the ER for a torn knee cartilage. I was in and out in only 90 minutes. The PA was very helpful and thourough. I reccommend using Alton Memorial versus other hospitals in the area.
13 hours in the emergency room is not acceptable!! Then ship us out to Barnes… Which should have been done after 3 hours of being there!! Waited on an ambulance for 4 freaking hours!! I’m beyond MAD!!
Went in for severe teeth pain..They never offered to relieve my pain at all and when I asked for something they said to fill my prescription…Short not sweet and I still wanna yank these teeth out with plyers…Only reason I gave 3 stars is cuz the nurses r beautiful lol
This shouldn’t even get a 1 star rating! As an outsider looking in, the housekeeping team gets treat wrongfully and unfairly. People have gotten fired for reasons as of wearing earbuds while cleaning a room which is aloud! They praised the …
Very Poor ER visits there more worried about getting people in and out than your concerns and most of the ER doctors you might only talk to once and they are very very poor at communicating with the patient. If you can make it to the Christion Hospital across the river defiantly go their if you have the option.
The experience was ok. The problem I had with Alton Memorial was their staff. I don’t know what makes them so rude but that’s not a hospital I would want to head to. The staff was rude to me.
Credit card fraud! Received a text message in the UK that someone had tried using my credit card three times for $1 at “Alton Memorial Health”. All three were declined. This hospital clearly doesn’t do any security checks!
My father had a stroke a few weeks ago. They say that when you have a stroke that time is of the essence. Kudos to the Ambulance service who got him to the hospital in record time. Jeers to Alton Memorial who made his sit in a waiting room …
Visited here last Friday with stomach flu/colitis. I called today to talk to the Dr. I saw on Friday and ask some questions. The staff told me Physicians don’t take calls. And when I asked them my questions, they told me they can’t give …
If you look a certain way they assume you want drugs and are there seeking just that..I have alot of tattoos and piercing, I was treated poorly. I asked for little from the staff even though I was in severe pain. I had appendicitis and had …
Horrible ER and hospital. They even took my blood in the waiting room at ER. Unbelievable experience. Go to OSF.
My brother has seizures they always kick him right back out had another coming home took him bavk put him out an hour later was in there a month ago having them bit a nurse instead of caring about patience they had charges pressed against …
If I could give zero stars I would. My girlfriend went here with ankle problems and she couldn’t walk and was in intensive pain. They did every test imaginable and said they didn’t know what it was so they treated her for three different …
I would NEVER go to ALTON MEMORIAL HOSPITAL unless there is something completely obvious (broken bone, etc) wrong with me. This was my horrible experience: …
Went to the ER one Friday night with barely tolerable chest and back pains. I checked in and saw the ER doctor within the hour and was diagnosed with having a severe case of pleurisy. Excellent service and would highly recommend this hospital to anyone in need.
I went to the ER with chest pains. Yes, it was tough not having my spouse in with me because of COVID19 precautions, however, I was treated well, fast and kindly.
Wow!! I would STRONGLY recommend not going to this hospital. Why, because they are rude, the nurses have no patience for patients. I was hit by a car and they treated me as if I fell off of a bike. They didn’t care to wrap my sprung ankle …
Me and my fiance have sat for about an hour. We came in tonight because he has asthma and is having a hard time breathing and is light-headed and coughing up a lot of phlegm. But all the front desk lady seems to care about is her stupid …
Hi, I was a patient in the emergency department. I’m am writing you this, on behalf of how I was treated by the Head Nurse, Doctor, & Nurse. I was in the waiting area, for about 10 minutes. I was sent back to a room, with horrible pain in …
I was only here for bloodwork and a CT scan, but it seemed nice. Everyone I encountered was friendly and had time to answer questions and explain things.
I had a situation where I needed immediate medical attention. Went to SSM in St. Louis after work (I work in St. Louis). They took forever. After waiting over two hours, I went to AMH (I live in Alton) and was able to get in and get out …
My son is 15 months old and he had a fever of 103 temp and I was at work and got the call that he didn’t feel good. I went to the alton memorial take care Center in godfrey and they didn’t take my insurance and after I bundled up my sick …
Sitting here with my ELDERLY mom who is in pain with a broken arm and not 1 nurse/doctor is trying to even help with her pain. I understand short staffed but this treatment should be illegal!!!
Just awful nurses and doctors. The other patients and staff will bring you comfort way way way! Before any doctor or its helper and just the rudest people . if you go to they ER you’ll be rushed out in good health and understanding or not. So not go here if you love your life and money.
Want to think all stuff that cared for me at Alton Memorial Hospital from when I got to the ER to the time I was discharged . I will like to think Rn Donna, Dr Burnside, Student Sandy, Rn Amy, Rn Amy in the surgery room, I can’t remember …
I’d recommend going to a different hospital if you can, they don’t take the health of one’s being seriously. Pathetic my nephew has a 105.1 temp and still sitting here for over 2 hours
I have just gotten Dr.Harris as my physician. She and her staff are great. They are on time, fast, thorough, and caring. I had some tests the other day and was able to walk downstairs to the lab and have the bloodwork done right away. Super!
This hospital is great if you have Private insurance and do not need the er.. They say they do so much for the community… unless you have a Medicaid HMO. They dropped all of them. Anywho.. I went to er in flu season…couldnt breathe, …
Refused to listen to patient about symptoms, never called in prescription, both operator and HR hung up as soon as we tried to call. Don’t go here if you value your life or your healthcare.
The doctors, nurses, nuns and everyone else are very kind and knowledgeable. They are good at their jobs and a blessing to me.
My doctor left with no notice so left us all high and dry. She moved a distance away and after calling now, a month after she left, she still is not taking medicare patients and won’t renew prescription refills even though I’ve been her …
Brought my brother here for an emergency heart event and they we’re on top of his condition quickly. Two days later I brought my dad in and he was admitted as well. The ICU, ER and the medical floor staff was very caring and knowledge. AMH …
Worst experience and most poor hospital in the area. Nurses sat at the nurses station, 10 hours without a single check in from a nurse. Every interaction took several hours and I had to walk to their station every time to get any info. This was late night, these nurses need a serious reality check. They were beyond incompetent.
Nurses would rather have a good laugh in the ER than do their job and bring my wife the medicine she needs. Great hospital if you’re looking for sub par care and a place to pass away. …
Giving two stars because the nurses were very nice. I just want providers to realize just because I can walk and I’m not screaming doesn’t mean I’m not in excruciating pain, I’ve had terrible abdominal pain for months and went because it …
The staff that I had last night were phenomenal. My nurse Katie G the RN was very kind she was attentive , gentle, even though she was busy she busted her butt to make sure I had everything I needed. As for my physician Dr. McCullough was a …
The nurses were amazing and were very compassionate to me. They treated me like a regular person, not a junkie or low life like alot of these places do. I highly recommend alton memorial if you want to seek help.
I waited 4 hours to get into a room last night for serious symptoms of an ectopic pregnancy. The nurse tried to take my blood through my hand and just kept jabbing me over and over again. They knew my medical history included complications …
The crew in the ICU did an amazing job of assessing the seriousness of my wife’s condition, took immediate action to save her life and were wonderful in placing her with the best team of doctors to complete her recovery. Very thankful for the amazing effort.
If I could give zero or negative stars I would. In August of 2021 I called the ambulance for my grandmother who had covid. I gave the paramedics a list of her prescriptions and let them know that she had a blood sugar of 306. ALTON MEMORIAL …
They make you wait longer then expected when told a 2 hr wait ended up still waiting long enough to create this, there is nobody in lounge but we have two people in front of who came in hrs behind us. The floors and bathrooms are dirty, …
I went to this hospital because I wasn’t feeling well I ran into a employee named Kayla Lyons while i was there and she smelled of liquor and was very rude and unhelpful. She was a horrible representation of this hospital.
My son fell and hot his head and possibly scull fracture and we got there at 12:30 pm and find leave till 7:30 we were in the waiting room for 7 hours didn’t get seen till dark with having nothing to eat all morning er nurse asked him what …
While I cannot speak of the entire hospital, I had my daughter here and their OB department could not have been better!! I honestly feel like they cared about both me and my baby. By the time I left I felt like they were family! My daughter …
Recently had day surgery and from start to finish was treated with exceptional care. Anita was my nurse. Carla in Radiology was awesome. Surgery went good Dr. Musileak was my surgeon and from initial appointment with him to surgery he …
I had covid as did my daughter. I was seen in the E.R on 11-25-2021. I was treated great by the front desk, registration girl, the RN that looked after me and Dr.Burnside. I was given a full work up and regen-cov. Steroids, and when I left …
We brought my mother into the ER 13 minutes after symptoms of a stroke started in January 2020. We spoke to the female ER doctor and asked if she would be receiving TPA. The doctor advised us her confusion, slurred speech, and right sided …
Very very long wait had came in around 11am for a bleeding open wound and waited in the emergency room for 3 hrs until I got to the back and waited for another hr or more just to be seen by an actual doctor .other than that the staff is very nice and professional really would advise you guys to find out the problem there
I brought my 69 yr old father in for dehydration and malnutrition and severe weakness (he couldn’t even hold his head up) and he had been very sick for several weeks. First we were left in the waiting room for 4 hours as he vomited and lay …
We sat in the waiting room for 5 hours and they did nothing for my husband. He has a heart condition and his left arm is swollen and discolored. He probably has a DVT-UE. But we got no answer because he refused to wait there any longer. …
Definitely the worst care center around. Staff is not caring and treatment is very questionable, have know multiple people that have received poor treatment and 1 that was sent home wrongfully and died an hour later, please avoid this place
Waited an hour to get into Emergency room and we were transfered from another hospital. Once in they bring us to a very poor looking room, that honestly looks more like a jail cell than a hospital room. I will keep posted
Horrible service. Rude ER nurses. They did absolutely nothing beneficial and then got mad when after 4 hours we wanted to leave.
My group health insurance is United Healthcare PPO. I see a specialist every three months and my insurance copay for a specialist is $50 per office visit. My specialist’s office space is at the Alton Memorial Hospital Medical Building, …
The nurses that cared for me were awesome very polite treated me very well and got me out of there in fact the whole team that took care of me were great I had pneumonia and Colvin and I’m in good shape now
I just want to take time out to thank everyone that helped with my 9 day stay here was very friendly and very helpful plus house keeping and room service but most of all the doctors they keep me updated everyday they explained everything to …
Everyone was very on it. Nurses are so polite and attentive. One Dr to mention is Dr David Burnside who saw my cancer and let me get the care I desperately needed to save my life. He’s the best and wish he took patients in an office. I’d be first in line
Was there with a friend in ED. His o2 says were running 84 , 86…I asked the RN to put o2 on him. I should never have had to ask. She said to me. “We are monitoring him from the desk.” And walked out of the room…no o2…
Grand daughter had a baby there 1 week ago today. She started bleeding out. They told her it was normal, gave her 1 unit of blood and sent her home. Today we are at Barnes St. Louis when they had to remove the remaining placenta causing her to bleed out. I WOULDN’T recommend anyone going to Alton Memorial !!
Don’t I went there on 12/5 supposed seeing a specialist. I been dealing with the same problem for 5 months. Dr Rassie Ducman told me my situation was Not an emergency nor did he help me. He was very rude. I thought he was supposed to be an …
Why is it called an emergency room if you’re left waiting for hours while vomiting blood non stop? This is glorified urgent care at best. Hopefully, OSF can help my significant other. Waste of time.
If I could give a 0 star, I would, but I guess since 1 is the lowest, then I’ll stick with that. I do not recommend this hospital to anyone. We waited in the EMERENGY waiting room for 8 hours and when we were finally taken back, Dr. Hanson …
We were scheduled to be induced to deliver a baby with Alton Memorial. Husband had coordinated with work to take off a full week. Had parents take PTO from their jobs and have my grandma watch kids they adopted. Parents drove 2 and a half …
Went in for labs. Got forgotten about twice. Almost two (2) hours on a workday. No one here cares about my time. Everyone was very polite to our face. …
I would highly recommend this hospital. I feel I got the best treatment possible. I am so impressed with everyone I came in contact with!! From the imaging staff on my initial visit to the staff in ambulatory surgery and the staff on …
The entry staff are hard of hearing the e.r. nurse staff was rude and misinformed. The hospital side : rn and doctor were great even though the room had a bloody bandaid slung against a wall (pic) made us still stay in and use that exam room. I’d go to st louis to die instead .