At Amarillo Family Physicians Clinic, we are a group of family physicians whose goal is to provide ongoing medical care for your entire family. See more
I was dismissed from my dr at the Amarillo Diagnostic clinic. So i had to find a new dr. Luckily when I called the Amarillo Family Physicians, and got Dr Montana ODell. He is young, very professional and I believe he cares what happens to me. He is very caring. Highly recommend this dr.
It feels like since they have so many patients seeing doctors here, they try to rush you in a get you out as fast as possible without actually listening to you
I made an appointment and then they call me the day before it and tell me my appointment was given away that that had another opening the following week, didn’t really appreciate my appointment being moved
Not very happy with this place considering I had a ultrasound 2 month ago called and left several messages and still nothing finally called lived 4 days ago was told I need a biopsy WHGY THE HELL WOULD YOU NOT CALL ME AS SOON AS YOU GOT THE …
I have just started using this facility as my primary care. It is clean, everyone is very professional and friendly! Doctor Britten seems very knowledgeable and is very helpful.
After 14 years of being with Dr. Tyson he released me because he couldnt teat my pain no more. That is just absolutely wrong. There r other medicines out there he couldve tried but instead he took the coward way out and r÷leased me. He wouldnt even consider taking he me back. I WOULD NOT RECOMMEND HIM AT ALL
Dr. Barajas is unprofessional, unethical and poor bedside manner. Everyone else at Amarillo Family Physicians is nice, professional and willing to help. Kudos to the after hours call center as well.
Dr.Leak and her stuff are amazingly nice and caring. Im really happy to have Dr.Leak as my family physician, she is extremely intelligent and responsible as a doctor, nice and polite as a person. Thanks to Dr.Leak and her nurse Kate im feeling healthy again!!!
I can’t speak for their actual care because they’ll make you wait from 2-3 months to get checked up. Prior to the call I was told I would get a confirmation call a day before. Nope. Missed the appointment. They had no idea I had an appointment. Next available appointment? Another month. Total waste of time.
I had an appointment today with Dr Martin. I’m a new patient. The building was easy to find, the staff was so friendly and the doctor was amazing! I’m so glad I came here!!!!
Good luck getting an appointment, it rarely happens. The staff os good for the most part they just cant actually help anyone quickly so if youre actually sick go somewhere else.
Very friendly.They know my name when I walk in.Never have to wait.Dr.Christopher Gulley always gives u 100% of his time.He never rushes you and he really understands what u r going through or understands what you have been.If u have PTSD …
I can’t judge any doctor there because I can’t get an answer from the rude less then knowledgable front desk employee Amy. I have a BCBSTX HDHP/HSA account but was told they no longer accept new patients with that type account from Blue …
Totally disgusted with this group. I have seen Dr. Allmon for several years, I’m double covered with insurance and never owed anything. My husband goes to the doctor 1 time! Has a balance of $120, not hundreds or even thousands!!! For $120 …
I normally see Dr. Allman and she has always been great! I’ve gone to her for a few years now and never had any issues. This review isn’t about her, it’s about the nurse practitioner I saw because Dr. Allman wasn’t available. I messed up my …
One of the worst health care facilities in the city. The doctors do not care about you and they will charge you hundreds of dollars to send you on your way without any sort of help. All the while looking down on you and dismissing what you describe as symptoms.
The receptionist or front office people need training in PR. My father passed away 2 weeks ago and I’ve faxed over a simple form for a physician signature twice and called them 4 times this week and not One time have they transferred me to …
I had an appointment at 10:30 This morning keep getting excuses why my appointment was so late. First it was waiting on a room then 4 people that came in after me got called back I finally left around 11:30. The middle of September I went …
Dr. Martin was condescending and rude. Not only that, I had to wait a month and a half to get my RX filled because the nurse would not get my pre-authorization completed even after multiple calls. Worst doctor and clinic experience ever. Trust me when I say that you don’t want to come here.
I was a long time patient of Dr. Jeffrey Whelchel. When he left the office, I was so worried about what would happen. The clinic took great care of me. I now see the newest doctor, Dr Martin. He is kind and knowledgeable. I couldn’t ask for a better experience.
The front office staff is HORRIBLE! They are rude, condescending and hateful. They never answer the phone in a timely matter. When scheduling an appointment they ask …
My husband and I were patients of Dr. Carruth for about 20+ years prior to his retirement. We now see Dr. Bryan and are both happy with the care that we receive from him and his staff. He is very professional and very approachable. He takes time to listen to your concerns and always follows up if further treatment is necessary.
Dr. Abby Leake is a horrible Dr. I had my appointments cancelled with less than an hour to go after waiting 8 days. She failed to keep my records up to date in both my condition and medications. She quadruple my blood pressure medicine and …
Dr. Malone and his nurse Shayla have been extremely professional and courteous. They listen to the patients concerns and problems without judgement or condescending remarks. They take their time to treat the patient and make you feel like a …
Dr. Bravo is AWESOME!! His wait time is usually less than 10 minutes, and you’re usually on your way in less than 45 min unless there is a significant problem? His nurse, Alicia, is great about calling you back with test results, scheduled appts, etc!! I’ve been going there for 25+ years!! I will never change!!!
Burson is one of the worst. Talk about drama, she doesn’t listen, gets mad if you correct her, literally called me and yelled at me over the phone when asked to correct her mistaken notes. Accuracy in this profession is important. At least …
I have never felt more neglected and taken advantage of. I went in for pinched nerves they didn’t weigh me they gave me an x-ray. You can’t see a pinched nerve in an x-ray and charged me $145 just for office visit but couldn’t explain to …
I DO NOT RECOMMEND TONIA HUDSON PA
She DISCHARGED me without notification and after being a patient of Dr. Spurlock’s for 45 years with extreme respect until his retirement. I even had an …
I have been a patient for over twenty years. I saw and loved Dr Carruth until he retired. Then I was a patient of Dr Welchel whom I also loved. After he left they placed me with Dr Barajas and that’s where my dissatisfaction comes in! I …
We have been patients since Dr. Whelchel was at AFP. Changed PCP twice and were not given a choice. Sometimes it also feels as if our newest PCP does not listen to how we feel when it comes to our own healthcare. When asking for a …
My Husband & I were longtime patients of Dr. Whelchel (We really liked him) When he left, that is when we tried Dr. Martin. I’m so glad we did. He makes us feel comfortable, he is down to earth but caring, and what he has done for me in a …
Go somewhere else.
The doctor I see seems to rush through appointments and throws pill at whatever they think you might have. The nurse I deal with is rude and unprofessional, and …
If I could leave a zero, I would. I was a patient of Dr. Hale’s for 20 years. Loved him. We may have had discussions about different issues, but we were in a patient/doctor relationship—just as it should be. When he left, I couldn’t …
Went in tonight for my boyfriend, we are patients of Britten. But because we couldn’t get into a visit with our doctor, we went to the urgent care. He was sent to Dr Lance Martin. Dr Martin wasn’t helpful at all. My boyfriend thought …
Currently 3 weeks into trying to get a very necessary medication refill with no luck. (Had the prescription for 3 years). Doctor didn’t call in the prescription after a yearly check in, and then still didn’t call in the insurance …
I love Dr. Malone. I never had any trouble getting appointments or call backs. Alot of these bad reviews seem to be from a long time ago. They have the ability to do most tests right there in the office.
This will be an expression of satisfaction and disappointment. I started seeing Dr. O’Dell in August of 2021. I think he is a great Dr! He has a great bedside manner and shows true caring and compassion towards me. However, my husband goes …
Abby Clark is the best. She takes care of my husband, my parents, my sister and myself. My sister and I are both nurses. We love the care she provides. Not only does she have great bedside manners but she’s also very intelligent. She …
Absolutely miserable experience with this office staff and the inability to get timely refills on blood pressure medication and booking appointments. We changed insurance and didn’t realize that they didn’t take our new BCBS. So we paid out …
I have been a patient for a long time and myFamily DR. Retired so had to pick out a new DR. With no idea who to choose i picked Dr. M. O’Dell and he was so nice and I was very impressed with him he listened and talked to you for as long as you needed i am so pleased to have found a great polite Dr. I would recommend him 100%
Burson is argumentative and enjoys yelling and talking over patients. I attempted to change doctors but then was released from care . The office manager is a joke she avoided me for weeks then when I was able to speak with her she blew me …
Whoever Dr Tyson’s nurse is I forget her name because they change every year after asking twice for refills on two simple ointments still have not received any refills and the nurse acts like she doesn’t know what I’m talking about. I’m …
I was a patient for over 40+ years until Dr. Spurlock retired. I went to several others and then the PA. She was so unprofessional and texted instead of calling over and over answering my concerns over a medication I was taking. I had …
For the normal health care they are great. But if you need a sleep study done DO NOT have it done with them. Ask for a referral!
I let them do mine only to be told that now I have to go to a specialist because …
I was dismissed from my dr at the Amarillo Diagnostic clinic. So i had to find a new dr. Luckily when I called the Amarillo Family Physicians, and got Dr Montana ODell. He is young, very professional and I believe he cares what happens to me. He is very caring. Highly recommend this dr.
Polite and happy
It is a good place if you have a good Dr.
Left a message with doctors nurse and can’t get a call back.
I’ve been going here for years. They are great
My doctor always seems to busy for me
If I could leave zero stars I would. The receptionist was so rude in my time of need.
Absolute worst office staff I have ever dealt with
Some of the best Dr in Amarillo always very professional and friendly
Don’t get your hopes up.
The five stars is for Dr Allman only. The front desk needs better PR skills.
Never coming back here. They give you an appointment time and then make you wait over an hour to be seen. Worst office I have ever been too.
It feels like since they have so many patients seeing doctors here, they try to rush you in a get you out as fast as possible without actually listening to you
They ordered and did the wrong labs for me and falsely led me to think that im fine even though its just the wrong labs!
The nurse call me almot 3 week later with my lab results and doctor salcido never call me back after call them so many times…
I’ve been going there forever. My Doctor is very knowledgeable. I can’t say if that goes for all the doctors in that practice though.
I have always had a great experience with Amarillo FP and Dr. Spurlock. I have had no problems with setting an appointment or long waits.
I made an appointment and then they call me the day before it and tell me my appointment was given away that that had another opening the following week, didn’t really appreciate my appointment being moved
I love Dr Leake and her staff!! Very easy to talk to and they take their time with you. Very compassionate !
The onlg problem i have is they offer the app follow my health but when you try to add Amarillo Family Physician its not available so why offer it?
Not very happy with this place considering I had a ultrasound 2 month ago called and left several messages and still nothing finally called lived 4 days ago was told I need a biopsy WHGY THE HELL WOULD YOU NOT CALL ME AS SOON AS YOU GOT THE …
AFPC offers appointments and walk-in times for patients. The building is easy to spot from the road. Also, there is plenty of parking.
The last two appointments have took nearly 1/2 the day for a simple checkup. The patient time does not seem to be valuable.
I’ve been coming to this place for over 20 years, I started in the old location. My current dr is Abby Clark n she’s the best!!
I was dismissed as a patient over a $32 past due bill. These doctors don’t play when it comes to their money
I have just started using this facility as my primary care. It is clean, everyone is very professional and friendly! Doctor Britten seems very knowledgeable and is very helpful.
After 14 years of being with Dr. Tyson he released me because he couldnt teat my pain no more. That is just absolutely wrong. There r other medicines out there he couldve tried but instead he took the coward way out and r÷leased me. He wouldnt even consider taking he me back. I WOULD NOT RECOMMEND HIM AT ALL
Dr. Barajas is unprofessional, unethical and poor bedside manner. Everyone else at Amarillo Family Physicians is nice, professional and willing to help. Kudos to the after hours call center as well.
Dr.Leak and her stuff are amazingly nice and caring. Im really happy to have Dr.Leak as my family physician, she is extremely intelligent and responsible as a doctor, nice and polite as a person. Thanks to Dr.Leak and her nurse Kate im feeling healthy again!!!
I can’t speak for their actual care because they’ll make you wait from 2-3 months to get checked up. Prior to the call I was told I would get a confirmation call a day before. Nope. Missed the appointment. They had no idea I had an appointment. Next available appointment? Another month. Total waste of time.
I had an appointment today with Dr Martin. I’m a new patient. The building was easy to find, the staff was so friendly and the doctor was amazing! I’m so glad I came here!!!!
Absolutely love Dr. Burson! She sees both my husband and I. She always listens and really cares about her patients
Good luck getting an appointment, it rarely happens. The staff os good for the most part they just cant actually help anyone quickly so if youre actually sick go somewhere else.
Very friendly.They know my name when I walk in.Never have to wait.Dr.Christopher Gulley always gives u 100% of his time.He never rushes you and he really understands what u r going through or understands what you have been.If u have PTSD …
I can’t judge any doctor there because I can’t get an answer from the rude less then knowledgable front desk employee Amy. I have a BCBSTX HDHP/HSA account but was told they no longer accept new patients with that type account from Blue …
Totally disgusted with this group. I have seen Dr. Allmon for several years, I’m double covered with insurance and never owed anything. My husband goes to the doctor 1 time! Has a balance of $120, not hundreds or even thousands!!! For $120 …
I normally see Dr. Allman and she has always been great! I’ve gone to her for a few years now and never had any issues. This review isn’t about her, it’s about the nurse practitioner I saw because Dr. Allman wasn’t available. I messed up my …
One of the worst health care facilities in the city. The doctors do not care about you and they will charge you hundreds of dollars to send you on your way without any sort of help. All the while looking down on you and dismissing what you describe as symptoms.
The receptionist or front office people need training in PR. My father passed away 2 weeks ago and I’ve faxed over a simple form for a physician signature twice and called them 4 times this week and not One time have they transferred me to …
I had an appointment at 10:30 This morning keep getting excuses why my appointment was so late. First it was waiting on a room then 4 people that came in after me got called back I finally left around 11:30. The middle of September I went …
Dr. Martin was condescending and rude. Not only that, I had to wait a month and a half to get my RX filled because the nurse would not get my pre-authorization completed even after multiple calls. Worst doctor and clinic experience ever. Trust me when I say that you don’t want to come here.
Moved here a few months ago. I got set up with Dr. Montana Odell. Great Dr!
I was a long time patient of Dr. Jeffrey Whelchel. When he left the office, I was so worried about what would happen. The clinic took great care of me. I now see the newest doctor, Dr Martin. He is kind and knowledgeable. I couldn’t ask for a better experience.
The front office staff is HORRIBLE! They are rude, condescending and hateful. They never answer the phone in a timely matter. When scheduling an appointment they ask …
My husband and I were patients of Dr. Carruth for about 20+ years prior to his retirement. We now see Dr. Bryan and are both happy with the care that we receive from him and his staff. He is very professional and very approachable. He takes time to listen to your concerns and always follows up if further treatment is necessary.
Dr. Abby Leake is a horrible Dr. I had my appointments cancelled with less than an hour to go after waiting 8 days. She failed to keep my records up to date in both my condition and medications. She quadruple my blood pressure medicine and …
Dr. Malone and his nurse Shayla have been extremely professional and courteous. They listen to the patients concerns and problems without judgement or condescending remarks. They take their time to treat the patient and make you feel like a …
Dr. Bravo is AWESOME!! His wait time is usually less than 10 minutes, and you’re usually on your way in less than 45 min unless there is a significant problem? His nurse, Alicia, is great about calling you back with test results, scheduled appts, etc!! I’ve been going there for 25+ years!! I will never change!!!
Burson is one of the worst. Talk about drama, she doesn’t listen, gets mad if you correct her, literally called me and yelled at me over the phone when asked to correct her mistaken notes. Accuracy in this profession is important. At least …
I have never felt more neglected and taken advantage of. I went in for pinched nerves they didn’t weigh me they gave me an x-ray. You can’t see a pinched nerve in an x-ray and charged me $145 just for office visit but couldn’t explain to …
I DO NOT RECOMMEND TONIA HUDSON PA
She DISCHARGED me without notification and after being a patient of Dr. Spurlock’s for 45 years with extreme respect until his retirement. I even had an …
Dr. Martin is such a nice Dr. Very knowledgeable and great bed side manor.
I have been a patient for over twenty years. I saw and loved Dr Carruth until he retired. Then I was a patient of Dr Welchel whom I also loved. After he left they placed me with Dr Barajas and that’s where my dissatisfaction comes in! I …
We have been patients since Dr. Whelchel was at AFP. Changed PCP twice and were not given a choice. Sometimes it also feels as if our newest PCP does not listen to how we feel when it comes to our own healthcare. When asking for a …
My Husband & I were longtime patients of Dr. Whelchel (We really liked him) When he left, that is when we tried Dr. Martin. I’m so glad we did. He makes us feel comfortable, he is down to earth but caring, and what he has done for me in a …
Go somewhere else.
The doctor I see seems to rush through appointments and throws pill at whatever they think you might have. The nurse I deal with is rude and unprofessional, and …
If i could give negative stars i would. So slow. Over 2 hrs and havent seen the dr yet. And the Urgent care is the opposite of urgent..
If I could leave a zero, I would. I was a patient of Dr. Hale’s for 20 years. Loved him. We may have had discussions about different issues, but we were in a patient/doctor relationship—just as it should be. When he left, I couldn’t …
Went in tonight for my boyfriend, we are patients of Britten. But because we couldn’t get into a visit with our doctor, we went to the urgent care. He was sent to Dr Lance Martin. Dr Martin wasn’t helpful at all. My boyfriend thought …
Currently 3 weeks into trying to get a very necessary medication refill with no luck. (Had the prescription for 3 years). Doctor didn’t call in the prescription after a yearly check in, and then still didn’t call in the insurance …
I love Dr. Malone. I never had any trouble getting appointments or call backs. Alot of these bad reviews seem to be from a long time ago. They have the ability to do most tests right there in the office.
This will be an expression of satisfaction and disappointment. I started seeing Dr. O’Dell in August of 2021. I think he is a great Dr! He has a great bedside manner and shows true caring and compassion towards me. However, my husband goes …
Abby Clark is the best. She takes care of my husband, my parents, my sister and myself. My sister and I are both nurses. We love the care she provides. Not only does she have great bedside manners but she’s also very intelligent. She …
I have to sayI am very disappointedThey show no concern for your medical situationDoctor Odell’s nurseShe never calls you backShe’s very rude
Absolutely miserable experience with this office staff and the inability to get timely refills on blood pressure medication and booking appointments. We changed insurance and didn’t realize that they didn’t take our new BCBS. So we paid out …
I have been a patient for a long time and myFamily DR. Retired so had to pick out a new DR. With no idea who to choose i picked Dr. M. O’Dell and he was so nice and I was very impressed with him he listened and talked to you for as long as you needed i am so pleased to have found a great polite Dr. I would recommend him 100%
Burson is argumentative and enjoys yelling and talking over patients. I attempted to change doctors but then was released from care . The office manager is a joke she avoided me for weeks then when I was able to speak with her she blew me …
Whoever Dr Tyson’s nurse is I forget her name because they change every year after asking twice for refills on two simple ointments still have not received any refills and the nurse acts like she doesn’t know what I’m talking about. I’m …
I was a patient for over 40+ years until Dr. Spurlock retired. I went to several others and then the PA. She was so unprofessional and texted instead of calling over and over answering my concerns over a medication I was taking. I had …
For the normal health care they are great. But if you need a sleep study done DO NOT have it done with them. Ask for a referral!
I let them do mine only to be told that now I have to go to a specialist because …