Ambry Genetics Corp. is a (College of American Pathologists) CAP-accredited and Clinical Laboratory Improvement Amendments (CLIA)-certified commercial clinical laboratory based in Aliso Viejo, Calif.
| Thursday | 8AM to 6PM |
| Friday | 8AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 6PM |
| Wednesday | 8AM to 6PM |
1 Enterprise, Aliso Viejo, CA 92656
Great at what they do.
Terrible, terrible, terrible.
great company
Fought with them from day 1. Argued with billing with my insurance carrier on the phone. Was told I would get a call back and never did. This took place in February and it is almost August and still have not heard from them. Mailed the …
Friendly, Knowledgeable, Experienced team. The Genomics Services I was looking for, thanks for being a great partner Ambry!
Personable and Intelligent People. I think this is what makes Ambry Genetics a great resource for my testing needs.
The best company and the best people. Just AWESOME.
Kind and compassionate and very keenly aware of how to handle insurance questions. It is clear that they care about the wellbeing of others.
Have had exactly the same experience as another noted here. I never approved this testing. Got a bill from them, first bill I’d ever received, stamped “past due.” Call and leave messages, and they never call back. This bunch are a scam outfit. Avoid like the plague.
Terrible service! I had a test done November 4 2020 and because of many delays from Gentry I am still waiting to hear back. Now it’s Dec 22 and I have still no answer for the BRCA gene test. Gentry claimed 2 weeks ago my test was ready to …
My doctor sent me to Ambry Genetics for a test to see if I have a hereditary condition that can cause cancer. As I was shown to be positive, this now affects my whole family. My insurance provider denied the claim ($3000+) as it wasn’t …
Completed NeuropathySelect and ExomeNext- Proband plus mtDNA. Disillusioned with VUS neuropathy gene mutations result, even with positive nerve and sweat gland biopsies. ExomeNext- Proband plus mtDNA provided no useful information and was …
The facility I am having a mamogram with shared my information with this company and they will not stop emailing and texting me EVERYDAY!!! I looked them up and have been on hold for five minutes to try to get them to leave me alone. I …
Horrible experience. Waited 2-1/2 hours for the phlebotomist to come to draw my blood. Never showed. Called the company to see if they could see what was going on, Sandra told me she’d call me back. 40 mins after waiting for her call back, …
Appointment scheduled for 3:30pm so I shifted some work meetings around to be available. Nobody showed so I called at 4:00pm – after 15 minutes on hold I left voicemail. Received callback stating they had 4:30pm as the scheduled time, even …
I am a pay out of pocket client and I preemptively called and set up a profile with all of my information to have this expedited, went to my doctor my doctor confirmed that they would call me for billing and here I am almost 3 weeks later …
My doctor ordered a test that was not covered by insurance. Ambry called me directly for payment, which I provided. Test results were due within 2 weeks. After 5 weeks and my doctor telling me she did not receive the results, I called …