AME Medical Group

Urgent Care - AME Medical Group

Welcome to our new urgent care center in Long Beach! We accept Medi-Care, Medi-Cal, and all major in See more

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AME Medical Group Reviews ( 180 )

  1. I like Dr. Robinson, he made sure I get all what I need, he is a caring Doctor who takes good care of his patient, Annette ,the Physician Assistant is good too.The Medical Assistants are nice too, the place is near and fine, looking forward to see them again

  2. Dr. Kenia is AMAZING very caring and very down to earth. Takes time with the patients and really demonstrates empathy. This office maybe little but has definitely been very efficient.

  3. Everyone is super professional. Brenda in the front desk super nice and helpful. All the room are kept nice and clean. This my first time here but definitely it just became my favorite place.

  4. I wouldn’t recommend this Urgent care clinic to anyone. I visited the clinic for urgent care, and they never sent my prescription to the CVS. Left CVS, came back after to hours and nothing. …

  5. The staff is always friendly like krystal is always going out of her way to help me going a ove ame beyond her normal duties. And To me the Best Doctor I have ever had is Tony Nguyen M.D is always there even if he is busy he calls me back. …

  6. When we arrived, we wanted to drive right back out! The building is in need of remodeling and so is the office, but the service was fast and the staff was very polite, beats being in the ER for 4 hours! Will definitely be going back.

  7. Walked in to get covid tested and it was a breeze, front desk helped me out right away when I walked in and the nurse that performed the covid test was kind and friendly.

  8. The staff and drs are super awesome and helpful. Thank you too all AME staff and dr for helping me get what I needed for my asthma. Great job!

  9. Pretty quick service, very nice staff and attentative, i will definitely come back when in need again. I came in for my daughter and they were nothing but sweet to her💓 …

  10. I have been there with a 103 degree fever. It is a little hole in the wall but they really care about patient. Fast service and DR. Bell , one of the greatest doctor I ever met in my life. …

  11. Went to urgent cart on PCH in Long Beach, the physician took a lot of time with me explaining everything to me and showing me so much care. I was extremely impressed. The best care that I have received in a very long time.

  12. I am sitting here right now, I arrived just before 10 am and it is noon now. My kids have seen the entire Moana movie here and now Trolls is playing so that is the only redeeming thing so far. The outside looks poor. The inside is okay, …

  13. Make sure to come in and ask for Diana Pham and Krystal Rivera. They were both very helpful to me when I came in to do my internship. Diana made me feel very welcome and the way she took care of me help me build up my confidence.. she’s a …

  14. This is not my first time here but this is the only time this bad things happened to us. Me and my husband came at 9:10 in the morning, we were the only patient in the waiting room, no greetings from any of the front desk staff, i overheard …

  15. Dr Nikki needs to learn how to be compassionate and not invalidate someone’s symptoms and claim the 2 year old feeling sick is wrong. Also wouldn’t hurt to VERBALLY SAY YOU CAN LEAVE AND NOT W”SENT YOUR ANTIBIOTICS TO THE PHARMACY “AND JUST …

  16. Front office assistant needs to be replaced she is not people’s person a lot of patients go in feeling down and no one needs attitude to be honest the rest of the staff awesome and thank you you guys are 5⭐️

  17. The one in Downey on Florence the worst people bad service my I took my two year old baby girl and was denied services at 7pm because the doctor no longer wanted to see patients my daughter had a fever she was congested weezy believe doctor …

  18. I come to this urgent care often. Dr. Rubinson and Kenia are amazing providers. Staff is really nice. Krystal the m.a. is always very helpful to me and my family. I would recommend this urgent care to anyone.

  19. PA-C Kenia Watkins is making a difference a true caregiver.. My first visit and she and her staff treated me professionally and like I was real and my needs were to. Thank you!

  20. Horrible place never going back . I didn’t have my insurance card and I walking in asked the receptionist that I had the insurance on the other line so they can send over proof of insurance. Girl said she didn’t need it. After waiting over …

  21. If I could leave less than one star I would. This urgent care is horrible. Not only does it share an office with a regular provider (meaning there’s no semblance of triage or arrival order) but it is also tiny and badly run. We arrived at …

  22. I went to this urgent many time today was one the days that really wasnt feeling good, I told the doctor all my symptoms one of them included nausea, After they took my vitals the doctor asked me where my pain was. She informed me that I …

  23. Scheduled a Covid19 test and the whole process from calling to online appointment and status of appointment to communication with staff telephone and in person was exceptional.

  24. First time here and I really liked it . The nurses are so nice not only to patients. It really feels like everyone gets along. It is nice to see how helpful they are with each other and with patients.

  25. The reception at this location is utterly uncaring about anything involving their job. They won’t tell you estimated wait times, barely want to talk to you, effectively have zero interest in anything except working their hours and going …

  26. Today 01/04/2020 i went to this location to brkng my daughter for a ear pain. We wait 1.5 hours in the lobby and just because I went to the front office to ask about our turn the lady notice she skip us from to many people… …

  27. So far for me each visit has been great. If you go at the right time waiting period is less than 30 min. I love bringing my kids here better that than their pcp. Friendly staff and fast service.

  28. I was sent there from Applecare Urgent Care down the street. They had no doctors at the time. I went here, and waited a bit. I didn’t mind since they called in a 2nd doctor to assist with overflow, she was courteous, and kind. They took care of myself and several other patients. If you need an Urgent Care, I recommend this location.

  29. Urgent care has been of great help to my family since when my children’s primary doctor cannot attend to them, there is an alternative that is nearby and it is also a clean place and they are very attentive

  30. The place is hard to see from a moving vehicle, it’s located in the back of the vicinity. Parking is in the back. Was there last night for my son who was running a fever after recommended by the doctors office. The staff was courteous and …

  31. My first time here, I don’t tend to dismiss a place based on negative reviews, I go and experience first hand then give my honest opinion. Yes the place is small, but very efficient. I was seen on a Sunday morning, the staff was quick …

  32. I have had mixed experiences here. Many of the nurses and staff are fairly nice and friendly, as well as some of the doctors who I’ve encountered with. However, I had one bad encounter with a Nurse practitioner by the name of Marcus Allan …

  33. I took my daughter with a 101F fever. When we arrived the nurses without check my daughter they put that she has 97F. So when we see the doctor she told me you daughter is fine I see in my notes that she has 97F. When I asked to double check she has over 101F. Totally irresponsible and unacceptable. They need to be more professional

  34. I wish I could give this clinic Ten stars first time I had to go to an urgent care my blood pressure was out of this world I was scared when I got to this Clinic all the staff was very polite very caring in spite of covid 19. If I ever have …

  35. Took my son today because he was in pain. And I am so happy we went there. They were so helpful and welcoming from the staff to the doctor very nice people. Thank you!

  36. Mercado, FNP-C … Was directed here last minute as my urgent care was under construction .. Worst experience! Arrived with high blood pressure. The receptionist was so unfriendly & the rooms were dirty the chairs were filthy. The nurses …

  37. Unfortunate that this is what most have to deal with for health care. It’s clear they are busier then they can handle, it’s clear they are not staffed to handle any sort of customer service beyond that of ‘name, sign in, please wait”. I …

  38. Very short wait time compared to urgent care centers in neighboring cities. The staff is very friendly and the doctors that have helped my sister are very welcoming, easy to understand, and truly take their time to listen to what’s going on with you.

  39. Love coming here when Kenia & Dr. Rubinson are working. They always make sure I’m well taken care of & both provide me with the best medical advice & medications if I need them. Krystal is always so helpful as well, she’s always so nice to …

  40. Everyone is super professional and nice. Front desk people are very helpful. Doctors are fast and efficient. Diana helped me figure out all my questions and Krystal made me feel more secure and comfortable.

  41. My husband and I are very happy with AME Medical group the the doctors are very knowledgeable and take time to explain our concerns. Everybody at the clinic is very caring. Thank you AME Medical Group.

  42. I will give them a 0 but the staff is friendly but the answering service is the worst they don’t know anything and they alwas give you the wrong informations there is no way to talk to the clinic if they don’t want to pass the call

  43. I came for the Test and there is no Drive-Tru lime they say online.
    Waited outside the car for more than 20 minutes before they even Acknowledge the person that were in line. No signs where to go or what to do. I can write more but is not even worthy

  44. Do not come here. Do not waste your time. Find another Urgent Care facility that will actually provide CARE. This location turned away my 8-yr old son for no good reason. He needed to be seen and the Dr told the nurse to tell us that she/he …

  45. AME is wonderful. Front desk was nice and had a smile on her face. Their nurses are so friendly and very helpful. Krystal was very knowledgeable and kind to me . I felt welcome coming here!

  46. AME Urgent Care was open and available to give me quality health care when I was suffering from back pain. I was able to get an XRay and a urine test and be seen by a doctor for my back pain. The staff is very professional and friendly. I highly recommend this urgent care.

  47. Fast and efficient. No need to wait. It was drive up and waited the time required for a rapid test for my son. If you need a test for you or your kids i would highly recommend ame.

  48. I came here on a Sunday afternoon. They were very helpful, very friendly, and saw me quickly. All of the staff were knowledgeable and answered my questions quickly. I definitely recommend this urgent care. I took the bus from Long Beach to …

  49. Awesome staff the girls here we’re very helpful. I took my two sons because they were complaining of ear pain and Wendy and April were very attentive with them. Letting them know that they would soon be seen by the doctor. The doctor was also great very good with my boys thank you doctor Tina .

  50. Worst way to handle misinformation–between 3:30pm and 4:10pm on 10/19. I took the pcr covid test for myself and my son. Came to this facility because the solv website clearly had no price for the pcr and $75 next to the rapid test. As …

  51. The staff very friendly, knowledgeable, when you feel sick they make you feel better already, and the Doctor awesome, she new what my problem was and care about it, gave me instructions to get better right there, my wonders about something worse, were despite by the Doctor and felt better

  52. The Medical staff here at AME Urgent care are very helpful and caring. My daughter was freaking out about getting a shot and one of the young ladies talked her all the way through it. Wonderful staff love coming here I am always welcomed with a hello.

  53. Process was fast and simple. I normally go to the other AME location in Lakewood but they don’t do X-Ray so they recommended this location. But it was a good choice. …

  54. The “Manager” did not identify herself as the co-founder, Heather Mirjahgir Fernandez at the Paramount, CA location. When I asked her name, she told me it’s Mirjah. That is not what she has on the website. Not honest. She asked me to give …

  55. Team was super friendly and welcoming! I ended up in the wrong location and they told me “not to worry” they would still treat me at this facility. I 100% recommend this facility. Oh, and it’s super clean.

  56. It was a quick appointment, where the staff was very friendly and made it a great experience. I will definitely choose this place for med needs in the future.

  57. Thank you for your service. If I could suggest one things. A little cleaning would be great makes everybody feel a little bit more comfortable especially because of Covid. Thank you 😊 …

  58. The process to check in is very easy, you check in on a tablet then they send you a link to continue on your cell phone. The doctor was great, very thorough, the only downside was the nearly 2 hour wait.

  59. Got there 9:00am about 9:20 am called my name took vitals then few minutes took me in another room. They took blood it took only a few minutes.then immediately took me in another room waited few minutes hooked me up for EKG again the …

  60. This place is great. Staff is awesome, nice and welcoming. I’ve come here a few times for the rapid testing and both staff over the phone in person are professional and kind very helpful. Highly recommend.

  61. AME is great.. Front desk Ana Alvarez is so nice and always has a smile on her. Very helpful.. All their nurses are so nice and friendly. Krystal is very knowledgeable and attentive to all patients.. I really feel welcome when I come here.. I love it…

  62. This facility is very clean and well kept. One of the personnel was wiping the front lobby down as patients left their seats. The attention of care for my mother was outstanding.. …

  63. I am always treated with kindness. I love my primary care Dr. Watkins. She knows me by name and understand me. Thank you always for your time and treatment. I highly recommend everyone. She is the best.

  64. Went today for doctors appointment and Blanca at the front was really nice and helpful in regards with my insurance. Krystal MA took my vitals she was very patient with me because I have my baby with me too. The rooms are very clean all the girls were very nice and professional as well as PA Annette that treated me.

  65. Any other time I’d give AME urgent care 5 stars, but the service received by today’s PA (said her name is Elizabeth) wasn’t that great. It seemed like she was grossed out by me. I went in for left ear pain and also because I feel some …

  66. Nurses and the receptionist here are all so kind and responsible. I needed to get Covid test (PCR) for travel purposes, and they were really friendly and made the whole process so easy and comfortable for me. Satisfied, recommend 100%!!

  67. Went in for the 1st time, Kenia Watkins PA, took care of me today…all I can say is wow what an excellent Dr. She took the time to listen and is taking care of me. Make an appt with her she’s freaking awesome! I’m definitely following up with her..

  68. I used the virtual doctor appointment and was completely satisfied. It was simple to use, and I didn’t have to wait very long. Definitely much less hectic than having to go in the office with everything going on in the world right now. …

  69. I’ve been coming here for a few years now, to treat my kids and myself too. Love the after hours (convenient for working parents) and it’s close to home too. Prescriptions get sent to the 24hr Pharmacy that’s close by which is awesome.

  70. Really nice and professional urgent care. I had a question with a bill that I received and luckily Blanca from the billing department answer. Very professional lady. I really like her attitude towards answering the phone call. She help me …

  71. I have never had such a welcoming experience as I did today , everyone was so nice and my physician was the absolute best , very knowledgeable and assured me of my care .

  72. AME Urgent Care is a great place to use when in need of a doctor. The clinic is always clean and staff and doctors are friendly and efficient. The wait time was less than 5 minutes.

  73. The nurses and NPs are very kind and efficient. Wish the front desk had better people skills and were a little more professional. Not too long of a wait time to get seen as a walk in. Would return.

  74. The staff is really nice there Alexa my position she was really great top a answer to all my questions and spoke to me like I was a human being she wasn’t in a rush she gave me all the time I needed to explain things very good

  75. For a busy wait room and 12 people ahead of us, the visit did not feel like it took that long. Staff were professional and very friendly. Would recommend and we would come back if needed. Thanks AME team in Paramount/Downey!

  76. Honestly it was amazing, staff was friendly and the doctor was patient when talking to my 5 year old. My husband found this this place on Google after my child’s doctor gave me the run around for two days. His doctor told me to show up …

  77. Wow AME has awesome customer service. My husband had to take a last minute flight and needed a rapid test. I called ahead and had it scheduled. Realized it was scheduled at the wrong location(LB), the amazing staff I spoke with (sorry I …

  78. Had to go a different location today & just loved my visit here as well. I was a mess this morning and didn’t have my insurance for my daughter situated and the front desk lady was so patient with me. My doctor, I can’t remember her name …

  79. Customer service was good. The only reason for minus one star is because no one answered the phone. To test I was supposed to park and call so they could administer, but no one would answer the phone. Lucky a nurse was going back inside and I qas able to check in with her. But after that everything went smoothly.

  80. I had to get a second opinion about these back pains I get because my pcp just told me I was fat so I came here and idk the doctors name but she actually found out what might be causing it and I’m so glad because I’ve had this pain for MONTHS. Would definitely recommend. It was a bit of a long wait but definitely worth it!

  81. Me and children have a bad flu,think of all the side affects we have,no medicine prescribed,says over the counter only,5 hours we waited,I love this urgent care but today was horrible

  82. Great staff and great experience. Everyone I talked to there was extremely helpful and signing up as a new patient was seamless! If I lived in the neighborhood I would forsure consider making this my primary care facility. I believe the physicians assistant I had was Julina and she was worth all 5 stars for her quick and easy help!

  83. I am very pleased with being a patient here. The staff are always kind; understanding; friendly and patient. I have never experienced a bad experience here at AME Urgent Care and because of my positive experience , I would most definitely advise anyone to visit here.
    Thank you!

  84. First time visit. My personal doctor schedule was booked and could not set my last minute appt with him so the staff referred me here to urgent care. Staff here was very friendly and helpful. Wait time was a bit long but in fairness I did …

  85. This is a hit and miss place… Very busy office… Workers are hard workers but not super friendly but professional. Parking sucks… And sometimes they forget to call in prescriptions.

  86. Covid testing was fast and easy. If they take your insurance PCR testing is free. If not it’s $50 Pretty affordable if you tell you compared to other clinics it’s not bad. Staff and Provider Aaron are super friendly and very professional.

  87. Such a smoothie process… I saw PA Hen he was Very knowledgeable and everyone was friendly. I wasn’t there long and my prescription was ready when I got to the pharmacy. Thanks!! Yes I would recommend this urgent care!

  88. I have been to quite a few urgent care facilities but this on is the best of the best. When you come in the front desk is very friendly. My dr. Kenyan is very friendly and makes you feel welcomed lie another assistant crystal who treated me welcome another best of the best. I highly recommend the urgent care.

  89. At least to this location I went, I liked the experience. The Doctor took her time to explain to me in English and spanish and also gave extr6 information in how to take care of the issue I had. Something that other doctors, somewhere else, don’t do. Anyway, this is my first time, I don’t know if they are always like that.

  90. Im always very pleased with this urgent care! I have came here for several years when my or my children’s primary care doctors are not available and I must say I am always happy with the care and service they provide. All the doctors are …

  91. We waited 3+ hours to get seen and a clearly not busy day, mind you there were about 5 people in the waiting room before getting attended. When they gave me a room they had me wait there 40 minutes to get seen and come to realize they did …

  92. If I could give this place zero stars I would. This place closes at 9. We took my son for a cat bite on his leg and got there at 7:55- checked in and then was told by the front desk that they needed to check with the provider to see if they …

  93. The staff is so professional and nice. Dr. Marcus was very compassionate and knew exactly what medication to prescribe to alleviate the pain. He is a very caring individual yet smart and straight to the point. I would definitely recommend this office.

  94. By far, the easiest and most pleasant urgent care experience ever! I was able to make a same-day appointment. I was in and out so quickly. The staff was friendly and explained everything prior to doing anything. …

  95. Worst place to come to I’ve been here 2 hrs n sitting in the room for over 1/2 hr. Heard the nurses talking about hair cuts in the hallway. Really and u have patients waiting on you.

  96. Doctor Aaron was very thorough and professional as well as the other staff and they handled my appointment very well I am very thankful . When I have to return I will be comfortable returning there.

  97. Honestly, I was nervous about coming here. Doctors never tend to make me feel at ease. But the staff here and doctors, they took care of me and they were very kind. The spoke to me like an adult and human being.

  98. The doctor that seen my son today was extremely knowledgeable and professional. He was working with a good attitude and was very involved in my son’s health. I hope he can stay in this facility. He’s not judgmental and listens to your …

  99. Your dealing with professional staff. This is my 3rd time visiting and have no complaints. The doctors nursing staff are kind and sympathetic to the patients.

  100. I had tried calling many different places that accept Medi-Cal, but it was difficult finding clinics that could provide same-day care. AME made the process incredibly easy and fast during a moment where I felt I needed urgent care. Covid …

  101. Took 6 pregnancy tests Thursday 3 6 days sooner First Response Tests and 3 Walmart tests the 88 cent ones in the morning and tested also at night and all of them came out positive within 1 minute so I came to AME the next day to request …

  102. Refused services. On website it say they close at 3pm I went in at 1pm and said they’re not seeing anymore patient. Filing a grievance hoping everyone do so when you get services refused so they no longer get contracted with our insurance company.

  103. Love the staff Jazmin and Luisa made feel welcome they took care of me very kindly and the Doctor took her time to explain everything I needed to know fast service love it.

  104. This not a primary care provider office, it is an urgent care. apart from the long wait time it’s dirty and disorganized. Search bar for a new pediatrician.

  105. The service was fine, it took a very long time but that’s always the case at Urgent care. There’s never anything urgent at an Urgent Care facilities. Mames like “Walk In Care” or “Unscheduled Care” would be more appropriate

  106. Doctor Alesandra was very pleasant and very knowledgeable about the symptoms my son was experiencing. She took her time to explain what medication she was prescribing and why, however she did it expeditiously! I would definitely bring my son back to see her, but the length of time it took was outrageous!

  107. Been here twice. Not a long wait for Urgent Care. Quick and Doctors are straight to the point, friendly and professional. Will be my go to for Urgent situations. I recommend using the app to set your appointment ahead of time.

  108. Hands down my go to spot for urgent matters !!! We always bring our daughter here when she is not feeling well and we are always treated very well. You do have to wait a couple hours here n there but definitely worth the wait with the care they provide. I don’t see myself taking my daughter anywhere else.

  109. First time at this urgent care brought my daughter to be seen… it’s a good decent place although being a Monday was really busy it took us 2 hours to be called in and another 1 hour . To be seen.. but what you expect it’s urgent care… Staff is nice..

  110. I think seeing a Physician that is around the same age as you, the patient, can be a significant difference in the care you receive. Being in the late 20’s/ early 30’s demographic you should be able to find quality care with physicians that …

  111. Went there for the 1st time on 11/10/22 and it was faster than the standard practice. Came in, signed in, filled out paperwork total of 3 pages because the 4th was in Spanish, so it didn’t matter. Everyone was courteous. Got checked out, …

  112. Kind and courteous staff. I took my son in today because he was sick and his primary doctor had no more appointments for the week. He has a slight fever so they took him in right away. Rooms were cleaned and disinfected before we went in. I would definitely recommend this place

  113. The Doctors are great, the nurses are extremely sweet to my children I love it there. When you make an appointment it doesn’t take them hours for them to call you in. You get seen right away! For every concern they have good answers. So far my children and I are happy I would recommend it 😊 …

  114. First off, they give you a free shirt if you leave a 5-star review. Second, I feel very annoyed that I waited over an hour just for them to tell me they did not have the equipment they needed to help me. Receptionist was not polite in her …

  115. They were very polite, friendly, fast and nice. They listened carefully on what I had to say. Very attentive. Explained carefully what to do in regards of my visit there. They were awesome and I definitely recommend them. God bless you guys! Keep up the good work! ❣️

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