American Auto Financing, Inc. aims to provide personalized and specialized service through excellent, fast, friendly, efficient, bilingual customer service. American Auto Financing, Inc.’s … See more
This the worst place to finance a car they impound my truck when I was telling them the issue I was having they don’t listen and they have the worst costumer service… American auto finance sucks
Scanless way of operation. They do everything in their power to make it more difficult for you to retrieve your vehicle! If you are already going through a tough time, they will make it tougher.
Worst company I’ve dealt with , I call to ask the balance on my account and they respond angry. First of I have the right to inquire about my account and question how much more than my set interest they taking from my payments.
Horrible Experience . Their rep looks like a Homeless Street Vendor.
“you are only as strong as your weakest link”
I wouldn’t recommend them to My WORST ENEMY .
And Will never do business with them again.
This business has the worst customer service I have ever encountered. The persons they have answering phones are totally unprofessional and untrained to provide the most basic customer service. All you get for an answer is “I don’t know”. …
Worst company ever ! I’ve been making my payments on time for the past 3 years and my loan doesn’t go down at all. Worst customer service I would not recommend this company.
OMG…here’s the thing. The reps started off very concerned about my situation, at first, but toward the end of it all they were very wishy washy. I asked them to pick my car from a tow yard they did but didn’t tell me and charged me …
Great Automotive financing source. They go up an beyond to meet customers lending needs. Great funding department. Excellent dealer relations. Strongly recommend!
Excellent Auto Finance Company. Great staff. Been doing business with them for years. They are very flexible and always there to help the dealers and the customers.
Reading all review is totally agree so rude customer service’ no help not working on my financing needs! All they want is interest of money without working and giving notice!never ever in my life get double charged and after paying on time …
These guys are great. I’ve been doing business with them for 9 years now and i always get helped out and or pointed in the right direction. They do business the way it should be done. The receptionist are friendly and the managers are always willing to try and make things easier on me.
Quite possibly the worst financial experience you can have. Literally do not miss a single payment with this company. Any mistake on your end and it’s extra fees. Any missed payment and they try to repo your car. Avoid this company at all cost!
Worst finance company by far!!! Interest is sky high customer service sucks and every time I sent in my payment they’d take weeks to deposit my checks! Never again going through them.
American Auto Finance has helped me so much with customers that didn’t deserve a 2nd chance but they have stepped up for me and help to re-astablishing their credit. They always find a way to help my customers build their credit. Jose and …
They steal money from customers !! I have a customer that has been making her payments for the last 3 years On time and her balance does not seem to go down she has never missed one payment and her billing statement says that her bill is …
If your looking for a honest car dealership the American auto finance is the place stop by and see Eric he will take care of you they have amazing staff and treat you like family this is our 2nd purchase from American auto finance !
Avoid this financial because they promised to report my credit BBB Member
I have been paying it for more than a year and they still haven’t reported it to me and when I called they were very rude telling me that they have no …
Have been paying on my loan for 2 uears now at 24.99%apr and went to apply for a home loan at my bank(a credit union), and found out the they have never reported my credit progress. So I get no points or credit history for paying my …
I get behind 7-10 days every blue moon and they was understanding I just wish they would drop the super rip off high into down feels like u laying that more then paying off car in a few months be two years I have already paid over 15,000 …
Terrible institution. Harrassing employees who are rude and have no phone curitousy to the point a complain to the BBB is obligation after interaction with a representative. Theres absoulty no way to directly pay your auto payments through …
I had made many arrangements in the past with American Auto Financing and less than a year to pay off the car I was financing they took my car after missing 2 calls and 34 days past due. To get my car out they wanted just shy of $1200 and …
Thank you very much I appreciate you guys to the fullest very very helpful !!! God sent I cannot express my gratitude to you guys enough thank you again!!!
Worst Company that you can pretty much come across. If you don’t believe me, pick up the phone and call their customer service. Listen to the way that they answer their phone. Their representatives sound like they hate their job. Regardless …
Avoid financing with this company if you can. I understand they deal with people with poor credit, but it does not give them the right to ignore common courtesies or even show compassion. We always made our payments so it always shocked us …
Finance companies always get a bad wrap because of people not owning up to their own actions and blaming the companies for doing what we as customers agreed with when we signed the paperwork. Lets get something clear. If you buy a car and …
Worst experience. Was all fine throughout life of loan and my last payment all of a sudden is $180 dollars more than my scheduled agreement payments. When I called I was told that my dealership gave me wrong information and continued to …
They seem to be very stressed. From my observation and after having conversations with 2 seemingly well informed yet rude associates over the phone a lot of the negative reviews come from them not being able to accept payments over the …
I called to schedule a payment and the girl who answered (customer service) was the most rude and unprofessional person I have ever spoke to, they have no compassion nor do they care about financial status. They do not even try to help with …
I spoke with an agent she told me the even thro I pay 370 for my loan it’s 5 dollars a day interest rates that’s pretty high
So I’m goi g to start phi g more to pay off asap. Cause I’ll be paying double the price of the loan if I pay the rate they gave me
its literally only been 12 days that my payment is past due and instead of them calling me to ask if everything is okay I get home from work and my car is repo. i pay my bill every month. I cant believe they did this. Now they are going to have me pay double to get it back. well guess what keep it. See you in court
(Translated by Google) By far it is the worst financier I have ever met!! Horrible experience with them!! …
Worst finance company I’ve dealt with
This place is a joke! Rude unhelpful customer service. I called 3 times and all 3 times got nowhere.
I just paid off my loan and want to say thank you for helping me
re-establish my credit.
Customer service was Extremely Rude and Combative.
I expect better treatment from someone I do business with.
Great company…nice people on the phone…very attentive to why I called. All problems worked out. Keep up the great work 😉👍 …
Emberto was very nice and helpful with me picking a car, he’s excellent 💯 …
This the worst place to finance a car they impound my truck when I was telling them the issue I was having they don’t listen and they have the worst costumer service… American auto finance sucks
Worst finance company never had such a bad experience and rude I normally don’t even review anything but this company deserves it.. I DO NOT RECOMMEND
They were so nice and great customer service… better than my previous finance company
Scanless way of operation. They do everything in their power to make it more difficult for you to retrieve your vehicle! If you are already going through a tough time, they will make it tougher.
I have a credit score of 765 and i have to pay 1200$ interest on a 5000$ loan that is insane. If you have good credit please look elsewhere.
Worst company I’ve dealt with , I call to ask the balance on my account and they respond angry. First of I have the right to inquire about my account and question how much more than my set interest they taking from my payments.
Eric Velasquez helped my wife get a Range Rover he was a big help and tended to all of our needs thanks for everything.
Horrible Experience . Their rep looks like a Homeless Street Vendor.
“you are only as strong as your weakest link”
I wouldn’t recommend them to My WORST ENEMY .
And Will never do business with them again.
We here at GR Auto Sales have been working with American Auto Finance For sometime & it’s Been A pleasant Experience !
Keep up the Good Work Guys!
This business has the worst customer service I have ever encountered. The persons they have answering phones are totally unprofessional and untrained to provide the most basic customer service. All you get for an answer is “I don’t know”. …
Great experience ever i was help by Emberto he is best sells person he makes you feel comfortable. I was qualified fast even the i had bad credit.
Worst company ever ! I’ve been making my payments on time for the past 3 years and my loan doesn’t go down at all. Worst customer service I would not recommend this company.
OMG…here’s the thing. The reps started off very concerned about my situation, at first, but toward the end of it all they were very wishy washy. I asked them to pick my car from a tow yard they did but didn’t tell me and charged me …
Great Automotive financing source. They go up an beyond to meet customers lending needs. Great funding department. Excellent dealer relations. Strongly recommend!
Excellent Auto Finance Company. Great staff. Been doing business with them for years. They are very flexible and always there to help the dealers and the customers.
Reading all review is totally agree so rude customer service’ no help not working on my financing needs! All they want is interest of money without working and giving notice!never ever in my life get double charged and after paying on time …
These guys are great. I’ve been doing business with them for 9 years now and i always get helped out and or pointed in the right direction. They do business the way it should be done. The receptionist are friendly and the managers are always willing to try and make things easier on me.
Quite possibly the worst financial experience you can have. Literally do not miss a single payment with this company. Any mistake on your end and it’s extra fees. Any missed payment and they try to repo your car. Avoid this company at all cost!
Worst finance company by far!!! Interest is sky high customer service sucks and every time I sent in my payment they’d take weeks to deposit my checks! Never again going through them.
American Auto Finance has helped me so much with customers that didn’t deserve a 2nd chance but they have stepped up for me and help to re-astablishing their credit. They always find a way to help my customers build their credit. Jose and …
They steal money from customers !! I have a customer that has been making her payments for the last 3 years On time and her balance does not seem to go down she has never missed one payment and her billing statement says that her bill is …
If your looking for a honest car dealership the American auto finance is the place stop by and see Eric he will take care of you they have amazing staff and treat you like family this is our 2nd purchase from American auto finance !
Avoid this financial because they promised to report my credit BBB Member
I have been paying it for more than a year and they still haven’t reported it to me and when I called they were very rude telling me that they have no …
Have been paying on my loan for 2 uears now at 24.99%apr and went to apply for a home loan at my bank(a credit union), and found out the they have never reported my credit progress. So I get no points or credit history for paying my …
I get behind 7-10 days every blue moon and they was understanding I just wish they would drop the super rip off high into down feels like u laying that more then paying off car in a few months be two years I have already paid over 15,000 …
Terrible institution. Harrassing employees who are rude and have no phone curitousy to the point a complain to the BBB is obligation after interaction with a representative. Theres absoulty no way to directly pay your auto payments through …
Um…. is 0 stars an option??
These people are the rudest, most incompetent people I have ever dealt with ! I …
I had made many arrangements in the past with American Auto Financing and less than a year to pay off the car I was financing they took my car after missing 2 calls and 34 days past due. To get my car out they wanted just shy of $1200 and …
Thank you very much I appreciate you guys to the fullest very very helpful !!! God sent I cannot express my gratitude to you guys enough thank you again!!!
Worst Company that you can pretty much come across. If you don’t believe me, pick up the phone and call their customer service. Listen to the way that they answer their phone. Their representatives sound like they hate their job. Regardless …
Avoid financing with this company if you can. I understand they deal with people with poor credit, but it does not give them the right to ignore common courtesies or even show compassion. We always made our payments so it always shocked us …
Finance companies always get a bad wrap because of people not owning up to their own actions and blaming the companies for doing what we as customers agreed with when we signed the paperwork. Lets get something clear. If you buy a car and …
Worst experience. Was all fine throughout life of loan and my last payment all of a sudden is $180 dollars more than my scheduled agreement payments. When I called I was told that my dealership gave me wrong information and continued to …
They seem to be very stressed. From my observation and after having conversations with 2 seemingly well informed yet rude associates over the phone a lot of the negative reviews come from them not being able to accept payments over the …
I called to schedule a payment and the girl who answered (customer service) was the most rude and unprofessional person I have ever spoke to, they have no compassion nor do they care about financial status. They do not even try to help with …
I spoke with an agent she told me the even thro I pay 370 for my loan it’s 5 dollars a day interest rates that’s pretty high
So I’m goi g to start phi g more to pay off asap. Cause I’ll be paying double the price of the loan if I pay the rate they gave me
Albert is great ! I got my car from here and they got me approved quick ! Thank you guys I’m definitely coming back here !
its literally only been 12 days that my payment is past due and instead of them calling me to ask if everything is okay I get home from work and my car is repo. i pay my bill every month. I cant believe they did this. Now they are going to have me pay double to get it back. well guess what keep it. See you in court