Amicalola EMC (electric membership corporation) was established in 1940, nearly five years after President Franklin D.
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
544 Highway 515 S, Jasper, GA 30143
We’ve lived here since 2011. Honestly I guess this company does fine. Though it seems like power can go out more often than it did in Florida
The power went out shortly before 9pm on a Saturday night. There were only 37 customers affected. The crews had the power back on before 1 am. Thank you.
Such a lazy company
If at all possible a lower review would be given.
High rates.
Power goes out a lot.
Slow to get power back on.
Horrid customer service. Do not move to an area that is served by Amicalola EMC.
Why can’t yall keep the power on ever?
Good luck getting them to mark your power lines.
I have had service with this company for forever and never had a single problem.
This is a 3rd rate company look at the devastation on Hwy 52 with the hacking of the trees and power outages for endless hrs.
The most expensive, unreliable, attitude having staff business around. 0 stars available?
TRASH TO DEAL WITH. Sad my neighborhood uses this company when we are in the city of Canton.
This is honestly the worst power company I have ever had!! If I could use a different company I would.
Horrible, horrible customer service. They know we can’t live without them so I feel they use this to there advantage. Should treat customer with more respect
The worst power company on the planet!!!! Randomly lose power wayyyy too often. Forget about getting a person on the phone…. Ridiculous!
Horrible customer service, the worst. They really need to take some custom service classes. Avoid them at all cost. Not surprised they have such low ratings but I am surprise that the CEO doesn’t seem to care how horrible his customer service department is.
We need to get Georgia Power in this area, this company is not customer service friendly at all…..I wish that we had more options to choose from rather than this one
Power goes out monthly
I agree with the lady that said don’t move here. There is to many of you whiners here already.
As a matter of fact I’d back a movement for you all to move back to where you came from since you had it so good there
I had them come cut a pine tree away from my power line and they decided to leave the top of the tree in my driveway thanks guys u r the best!!! Wish I could post pics it’s redicoulis
Tropical Storm Fred battered us today for 15 hours and I never lost power! Great job 👍👌! …
If this EMC is owned by it’s members then it’s
Time members get together and demand the replacement of management and get some qualified leadership. This is by far the most inept EMC in Ga.
I just got reading a review from some one who was complaining because they got disconnected.On my bill it plainly says we will disconnect if the bill is not paid.
Had power restored them it went out again 21degrees out side and getting low on Propane power has been out for 24 hours now everyone around me has power what the heck😠 …
They don’t replace old poles 45 mile an hour winds destroy there grid piss poor maint very high power bills!
They are the absolute slowest company to exist, I give them one star for rating but they dnt even deserve tht..the last storm we had we were out of power 3 days n yet again we get snow n we goin on day 2, they wait til the last minute to …
I’ve lived on islands, deep in the Appalachians, and even sat through a Cat 1 hurricane and NEVER lost power as often as I do here.
They dont have employees on bc they worked all day yesterday is what their message says. Its a power company and power has been out for nearly 12 hours, y’all are the absolute worst and need to get it together.
A service member from Pike came to our house and acted like he barely even knew how to communicate with people. Why hire rude people on to support your company? Wish I didn’t have to deal with companies like this.
I love this power company! They are always there when the power goes off and the lineman do not get enough credit! Thank you for all you do!
3 crews out on 1/14. Two jobs finished and crews disappeared. 1 crew left servicing 5 homes. No crews out at 4th site servicing 34 homes. 25 degrees outside. Prioritization needs review.
My yard light went out. Was told would have to upgrade to a LED light.
The linemen came in a timely fashion, and did a professional job.
presumed to be on from wiring, yet failed to notice the giant wasp nest inside. This company began charging me for a poll light WITHOUT my concent OR knowledge for SEVEN months that hasn’t worked in over 10 years and has been on my property …
I’ve been without power because of hurricane Zeta since Wednesday Oct. 28 th at 5 p.m…its now Friday Oct. 30th and I STILL HAVE NO POWER AND IVE LEFT MESSAGES AND TRIED TO CALL THEIR OFFICE AND GET NOWHERE!!! WHAT IS GOING ON NOW? …. B. MARVIN. 6 MT. SEQUOYAH RD.
Power goes on and off like a kid playing with a light switch. Any day now my computer is going to get permanently damaged.
they dont do regular maintenance, a drop of water falls and the powers out for a week. very dangerous situation. anyone want to stage a protest or tell me when those board meetings are so we can go up there and put a stop to this?
I’ve had Amicalola EMC for just over a decade, and I’ve had zero complaints. Maybe service is a little more spotty elsewhere, but my neck of the woods (White, GA) has been rock solid. It took a little bit of playing tag to get the service …
They do a great job , just be patient people !!
Thanks to Hurricane Irma there has been very high wind gusts, trees down everywhere, and power outages. A huge THANK YOU to the linemen at Amicalola Emc. who are out working in the midst of it all, away from their families and putting …
Have been a commercial customer for 7 years…residential as well. When the power goes out… it stays out … for hours. Noone to talk to after hours. Most expensive, unreliable power company without absolutely zero communication other …
The transformer at our driveway went out May 27, 2014 at about 9:00 p.m. I called Amicalola to report it, not expecting any action until the following morning. With it being late, we went to bed. A crew was at our home within the hour and …
Very bad company. Poor customer service. Cannot speak with a dispatcher after hours for any updates, etc (can just leave a 20 second message). 20 seconds? Really? That’s the best you can do for us? I work for a utility and we aim a little …
This company is a prime example of the ills of American businesses .
They are ridiculously expensive,offer poor service and act as if they are doing you a favor by allowing you to be a customer. …
A crew came through our neighborhood off of Whitepath north of Ellijay last summer and did a thorough job of trimming overhead branches and trees. With 8+ inches of snow, and a hard freeze last night, we have had just hints of an outage in …
It’s befuddling to me how we can have 50 mph winds and no outage, but on a night like tonight just a moderate rain with no wind and the power goes out for 1700 people. I’m in South Fannin and we’ve had 5 outages already in 2020. And it’s …
Today, we had heavy windstorms in the Ellijay area, and I am not not surprised by the power outages. What I AM surprised at is the large number of mini-outages that wreaked damage to my appliances and electronic equipment. These outages, …
Can’t understand the low scores here. They have always been nice and helpful. We pay $1.49 a month for hot water heater insurance. They have been out 3-4 times and fixed it for free. We just got a free hot water heater replacement. WOW! Thank you!!
This will be aboit the fifth time now….No storm happening, yet here I am with my power blinking on and off, on and off over and over and over again…yet the power company takes no responsibility for equipment they dage because they are clearly hiring people who dont know how to do their job appropriately.
DO NOT get service with this company!!!! The rate they charge is 10x that of GA power and the slack job they do to service there customers is beyond throw a bandaid on it…. after 11 months of being plaged by power outages and the hours it …
We have their service and overall are very happy. The repairs for outages – mostly trees on lines – is reasonably quick. We have a lot of UPS systems and when I thought we had power quality issues, they came out diagnosed the issue and …
EMC employees are the slowest when there is a power outage. I’ve lived under Alabama power, Georgia power, and Dixie electric. Anytime an outrage – fixed in an hour or less. Amicalola takes 6 hours easily – would not use them if I had a choice.
Amicalola EMC is the best! I just built my home and moved to Canton a month ago. I lost power for a brief moment during the Sally storm on Thursday September 17th and called Amicalola EMC. I spoke to Becky and she was very helpful. She told …
I have had their service since 2008. I live in a neighborhood were some homes have A EMC and other Georgia Power. I can say ..(knock on wood), we have always gotten our power back faster than GA Power customers or we never lost power when …
I used this company for 1 year and always had a pleasant experience. I ended up moving. 2 months go by and luckily I know the person now living there, because they gave me some mail that had been delivered to my old address. I opened up …
It’s a really terrible feeling to wake up at 4am to find your power is out and your home is 50 degrees (almost freezing outside) when you have an infant. Especially when it is not the first time it has happened in the less than 9 months …
Absolutely the worst power company I have EVER been under. Ever. My power has gone out twice in the span of 24 hours due to shoddy maintenance and poor fixing of the lines when they go down. One time they had actually left a tree in the …
I dont get all the low scores. The power goes out occasionally no matter who your power company is. These people are very quick to respond to outages and we have only had a few since we moved here and we live in a very wooded area. I’m happy with their service. No complaints.
I went to the office Friday and had power turned on, after paying $350, they turned on power at another address which I do not live at. I called back Monday morning because I didn’t have power, just to fight with them all day and they kept …
17 plus years with Amicalola and they are sloooooow to return power during outages. Here we go again. Soon to be 12 hours and counting without power 2017. During a ice storm one year we were out for 5 days . So I have had to buy a generator …
Awful backwoods power company that takes way to long to fix anything. I’ve been out of power for THREE days. I absolutely can not speak to a human within this company, only recordings. For three days they have said they will assign a crew …
I’ve noticed that whenever I have to deal with a power outage it lasts longer than it should!
I’m the first to call and report an outage but the last to have my power …
I have had AEMC since building my home in 1999. They were very kind and helpful from the very beginning. At first I tried to get Georgia Power but due to my location it was not available. …
Horrible company that has a monopoly on the area. If only you could choose another company. Having this company over 20 years is excruciating. High bills, long power outages, poor customer service, antique app and we site. More than one …
Had a fast moving storm on Saturday night that put power out because of trees ( company explanation) Was told power would be restored in am, that the crew needs sleep. From what drinking cause it was beautiful day and only 600 power outages …
Have had service with Amicalola off and on for over 20 years and have never been late or missed a payment yet they want to charge me a $350 deposit for new service. What a rip off, but to be expected when you are dealing with a monopoly!
Amicalola EMC is the worst monopolistic company I have ever dealt with. A few years ago it took them nearly a week to get power back on from an ice storm. And the temperature was a staggering 19°F! My mom and I had to where coats and share …
Here we sit in the dark yet again with no power and no hope of having it restored most likely for days. AEMC has over 30K customers without power while neighboring Sawnee EMC has barely 17K despite having a larger customer base. Plus, we …
Honestly if I could give 0 I would. They disconnected my service the day it was due while I was at work. No phone call or letter beforehand. Absolutely no contact whatsoever. My dogs were in the house and it was at least 90 degrees outside. …
3rd outage in a week. They have one job to do… keep the power flowing to their customers. They are only in business because their customers have no other choice. We are stuck with the worst EMC In the state, quite possibly the nation.
This is the worst power company I have ever dealt with personally. The power has been out for well over 24 hours and the temperature outside is nearing freezing temperatures so we are having to stay with family. There is no time frame on when it will be back. I wish there was another option in my area
They are the absolute worst, they dont care about their customers and know that we have no other choice. I guarantee that if any other power company offered power to Amicalola’s existing customers then Amicalola Emc would be out of …
We lost power about 5:15 Thursday morning.
Called and listened to a recording. Got home from work. No power. Called and listened to a recording. Friday after work, no power.called the recording. Saturday …
Have considered selling our home just to get away from this horrible power company! Our power goes out for any reason imaginable. Wind, you got it, rain, you bet, small speck of snow, wouldn’t ya know, wreck, yep! My mom and sister live 15 …
Worst company ever, cut my power off for being 10 days late. I hope nobody has to deal with these people. High Bill’s, no customer service at all, they lie to get your money and they don’t care. They have a monopoly around the area and they …
Power outages for 80% of their customers and they stopped sending out crews at the end of the day despite the fact that people have been without power for 24 hours or more. Restoring power is not a priority for them. Linemen are incredibly …
Power goes out on regular basis. It’s always the same location around where I live. I’m on oxygen 24-7 asked if anything could be changed. Yes they said move to a different state and see how that works. I’m not looking to move just can’t understand why the power goes out as often as it does.
Amicalola Electric is a perfect example of the horrible customer service and treatment customers receive when there is only one option for electric services.
Absolutely horrible company! They never answer the phone when you call. We have been out of power since 3:45am on October 29th. They have sent crews to areas where 1 customer, 15 customers, 50 customers are without power, but they neglect …
Never had as many power outages as we’ve had with this company. Expect your power to go out even during the smallest storm or a gust of wind. It also takes them forever to fix outages.
Power goes out if someone sneezes. Lots of power lines have extreme over growth of vegetation likely leading to such outages. No wonder they have a 2.2 rating.
I have given this company chance after chance and they let me down everytime. Thursday morning our power went out at 4 am. I was the first one to call and report the outage in my area. Since then the whole first half of my street has had …
For the last 8 years I’ve had this power company. I have only had 4 outages and they have never lasted more than an hour. I woke up one night around 1:00am and power was out. I called did not leave a msg for the outage info. They …
So disappointed in this company. Since day 1 they have wanted to charge a $350 deposit just to turn on power. I have had power with them for 11 years, but under my fathers name just because of the ridiculous deposit fee. Called today to …
If I could leave negative stars I would. Your disaster response is an absolute joke… Every single time my power is out I might as well get a hotel because I know for certain it’s going to be a minimum 8+ hours for it to come back. You …
I look thru here and see nothing but negative comments. I usually don’t comment on company’s that much but I and several family members have had much more positive experiences with them. We have occasional outages but it is always extreme …
We had a huge pine tree removed and cannot thank the crew enough for there outstanding job. They did not have a truck number, but deserve recognition for the professional work of trimming, cleaning and dropping this huge menace for us. Thank You Crew!!! Real Tree Contracting, Ga, Tn and NC.
Power went out for about 8 hours. I guess that’s a reasonable amount of time to get it back up considering the snow levels, and I’m grateful for that. My biggest complaint is our bill – it’s ridiculously high, way higher than anywhere else …
I’ve never had a power company who has outages occur so frequently and easily. I noticed my bill is never prorated or adjusted for either
Not only was their deposit outrageous when I moved to Canton 11 years ago regardless of being a long term client of Georgia power with good credit but…every time the wind blows we lose power! NO KIDDING! On top of that July 2021 I lost my …
This is the worse power company. We live in fairmount and If the wind blows hard the power goes out. The prices are too high. We don’t use a lot of power not home most of the day and the bill is still high. If there’s a little storm we lose power for hours – days. It’s ridiculous. DO BETTER!!
I am also surprised with all the negative reviews. I can only comment on my experiences with the company. …
Wow! I see a lot of negativity in the reviews here, but perhaps I view things differently. With exception of one incident, where someone took out a power box at the end of our street, the outages haven’t been that bad. Yes, there have been …
Typical monopoly, poor service, long wait times to restore power. No communications with the customers. Its now so easy to communicate using the web site and social media to explain why our power is out and if/when they will fix it. They …
9/23/2022 the power went out at 5:30pm and was restored at 5:00am. 12 hours with no power. There is never an explanation as to why the power went out and why it takes 12 hours to fix. …