Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Wish I could put a negative. VERY MEAN AND disrespectful staff. That includes the “security”, Receptionist and vital nurse. All had a really disgusting attitude. After three rude remarks we had enough and just walked out, wasn’t worth …
I was admitted on the 19th and discharged today. I just wanted to thank everyone from the ER staff and MedSurg for everything they all did for me.
Your compassion and concern did not go unnoticed. …
This hospital is amazing. My husband was riding his motorcycle and was hit by a car. He suffered broken bones, a collapsed lung and bleeding on his brain. The entire staff always kept me informed. They were all very courteous and kind. My …
Short version:
This place is the worst. This place is quantity over quality. You are just a number for them to get in and out. You will struggle to find parking. …
This used to be a fair place but now it has lower ther standard to below zero the staff is not educated to be working with the public maybe a animal hospital but not with human adults I ask a straight question and got a none proffesnal …
DO NOT CALL THEM. Walk in the hospital its better. I was on hold FOR 3 HOURS AND 36 MINUTES WHAT KIND OF BS IS THIS! wanted to speak to HR and this lady picked up and said hold on and once other lady from HR answered she said wait… …
I was having minor surgery and I was really scared. The nurses and surgeons and everyone except the receptionist where great! But who cares about the receptionist. The Drs and nurses were excellent!
I had my heart treatment here. It’s awesome and I loved there system, all doctors,nurses are really good and friendly. And one more thing I really liked, there rehab program. I remember the name of the nurse is Mia, she was really good with us.
I can not believe the reviews, this is by far one of the BEST hospitals, my expierience was very good and awesome, every nurse, Nurse Manager are caring with a human touch, they are just like You and I, normal people striving to perform …
WORSE EXPERIENCE EVER!!! my mother is still at this hospital until she recovers from her surgery yesterday morning but after our family and i waited hours to see her after surgery when they told us we were gonna see her before she gets …
Very caring to the needs of my daughter who has Autism during a traumatic injury. Caring, compassionate and very knowledgeable as they worked in teams.
Excellent service and excellent staff! My daughter gave birth on January 6th, 2019 and she got all the support from nurses, Drs…Thanks for everything and all the support!
Yesterday was the most wonderful experience I have ever had when being under the doctors and nurses care. Their emergency/triage unit has such an awesome system in making sure that EVERY patients’ needs are met and they TRULY SAVE MANY, …
I wouldn’t even give them a 1 star.. we get scheduled an appointment and they don’t stick to it. It takes a minimum 3 hrs just to be seen. My wife is in the last month og her pregnancy and haven’t even discussed birthing.
The nurses are amazing. Some more than others. I highly appreciate when they show care on top of ONLY doing their job. The “HOUSEKEEPING” in this hospital is by far the WORST! The rooms could be much cleaner. The restrooms are disgusting; …
They have had my girlfriend over two days now I’m on the contact list they won’t give me any information instead they transfer to a phone that no one pick ups they won’t let me see her or give me any details and no one knows anything about …
Your hospital is the GREATEST!!. Thanks to all the medical staff that have helped my husband. I cannot THANK YOU enough!!! Your medical team is very professional, caring and knowledgeable. No other local hospital can hold a candle to …
I been to labor and delivery a couple times and I haven’t had a good experience. They seem to be rude and careless. Every time I went it’s like they are annoyed.. like come on i go scared worried that my baby’s okay and they make it harder …
I have never been to a hospital so unprofessional like this one, I was admitted there for pains and I was worried it had to do with my pregnancy. We went and they said i had a UTI. They gave me medications and went home, later on that day I …
It’s a well place to go went have problem, because they have all of great Doctor’s there that know how to help a person hose know how much medicine to give that person.
WELL I JUST WANTED TO SAY THIS HOSPITAL IS BY FAR THE BEST HOSPITAL I HAVE BEEN TO IN THE INLAND EMPIRE… I BROUGHT MY GODMOTHER AND HER 96 YEAR OLD FATHER IN … AS SOON AS I WALKED IN I WAS GREETED BY A SECURITY GUARD. I ASKED HIM FOR …
I was worried that my husband was having a heart attack we were there for 8 hours and the only reason I am putting in the time that we spent there is because at the end when we’re getting dismissed our doctor Jared Johns ran test after test …
My husband has been in this hospital since the 12-24 the nurses there and the staff suck everytime I go my husband sheets have blood they don’t clean him this Hospital sucks I don’t even know why it’s not even open they should shut it down
My kids are seen here for regular checkups, and I love their doctor. I’m always out in less than one hour. But the emergency room is ridiculous slow took my son since he fell and hurt his leg wasn’t sure if it was broken or sprained, I was …
The time my father spent here at the hospital my father and was very please with the services we both received. Everyone of the nurse and doctors always had a smile on there face. And so caring n kind. Thank you to all of the staff. . from henery huss
This hospital is the worst i have ever been to. they dont care about your health they care about making money. i was given a false positive for H.I.V diagnostic that ruined my life until another hospital tested me 3 times with a negative …
What can I say yes sometimes the ER is packed but two years ago I was shot point blank in the head and today I’m alive the help of everyone surgeon staff nurses emt they keep me alive and the most important my 8 year old daughter who called 911 thanks to all of them
I got in a car accident and I wanted to make an appointment for them to see me the next day or sometime close to that as it wasn’t serious enough for the ER however they said they wouldn’t schedule me until 3 weeks later and only gave me …
Wow. I’ve dealt with some bs in my life, but never in my life have I ever had to deal with so many people who gave no care in the world wether you’re okay or not. I’ve been here since July 10 at 7 am for my mother’s surgery on her appendix. …
They should really learn to not make a patient wait so long I was still in a lot of pain but they took way to long and I got up and walked out , for it not being busy their service was not satisfying
I nervous about going here after I was reading the reviews…I was very surprised to see how wrong they were. And not to mention….I got Alfredo…he was great and not at all as described. We were joking about the reviews. Friendly and …
If I could give this place lower than poor, that is exactly what I would put. My husband went in a month ago complaining about tooth pain. With barely just a glance at him they gave him 10 days of antibiotics and pain medicine. For an …
Be careful folks.majority of specialty clinic here is run by NP and PA with limited knowledge of what they are doing. I was a pian clinic pt and ”Dr. Varner” who is not even a physician,impersonating as a doctor by introducing herself as a …
Would like to do another star because my insurance changed and now I’m seeing a different doctor on s different plan. Only things wrong is too many Residents in internal medicine and ER is a nightmare. Otherwise, nice hospital once you’re admitted.
They call a day before to cancel my colonoscopy the reason is I didn’t take the covid text, which they never mentioned in the paperwork they gave me:( Colonoscopy required that I have not eat any food for 3 days, drinking a gallon of prep …
This hospitals outpatient surgery department is the worst. They treat you like your so much lower than them. I would never recommend ever going to this hospital, ever.
This is the worst hospital. . I took my dad to the emergencie room we waited 5 hours and they gave him eye drops and some medicine. He didn’t get checked at all its just a waist of time going there. . . they also told him to put tape to …
This is the worst hospital ever. If you come here, chances are; you are going to die. Especially if you are there being monitored, and for detox. They nearly killed me by screwing up my medication. Some of the staff were okay, the rest need to be fired, and re-evaluate the reason they really got into medicine.
I Absolutely hate this Hospital!!!! If I could give it no stars I absolutely would! I just remembered why I NEVER come here! !!! >:( This place is horrible!!! The Nurse’s in the ER have no compassion for their patients, they are rude with a …
We were in and out of there so organized and professional staff. I’ve been in ER’s where it never seemed like I was leaving this one was structured so professionally I was so impressed! Thank you!
I’ve personally interned there in the outpatient surgery clinic neurology and wound clinic and it was GREAT, the workers are helpful, supportive and delightful people. The hospital is helpful and has hard working people.
Went to the emergency room today. Dec.1,2020 I got to say the lady was screaming constantly at me so I left somewhere else. Worst experience I ever had.
This is the worst hospital ever if you come in with any severe illness call the ambulance the only way you will get treatment within 12 hours. If i could give a negative 5 stars i would.
This is my first time here in L&D and I’ve been here for almost two weeks. So far all the nurses have been so sweet and caring. The doctors are all very intelligent and understanding. When canceling my baby shower my doctor suggested to …
I came in for a scheduled c section and I tolled them no I wanted to try having my baby normal do to having my previous daughter emergency c section and they support my decision and all the way they treated me so good and my baby was born normal nurses are really good overall for labor and delivery I recommend it
Worst hospital on the planet. Committed insurance fraud. Lied about what’s wrong with me and kept me in for a week for no reason other then money. Didnt know it was a county hospital til I was admitted. I can see why people think the way that they do about this hospital. I’ll be calling my lawyers on this one.
Horrible service they took almost 5 hours to attend my mom and the waiting room has been full all day with the same people that I saw when I first checked in. The nurses in the back are very rude and seem like they don’t care about the …
I had my daughter via c-section here and I have to say, my experience here was awsome. There all so sweet and they took care of all my needs. All the nurse’s made me feel comfortable. I have no complaints.
They dont even deserve one star a horrible hospital people could literally be dying in the lobby and they will not attend u at all ! Staff is incredibly rude since when does it take 3 hours for some discharge papers. I got there at 8 :30 …
The staff had me calling 3 times in order to get directed to the right department. As a care taker for my mom, I wanted to know her condition and was told that can’t be said over the phone. How is that possible????
The Emergency room is a complete joke. I came in for pain in my neck and shoulder I kept feeling shooting pains, and numbness in my arm. They kept telling me it’s a muscle strain while the whole time I’m telling them it doesn’t feel like …
Ive been coming to this hospital for several occasions with different family members since this is the closest one to my house. Every time I’ve been here I’m here for no less than 5-7 hours. Doesn’t matter if it’s someone having trouble …
I have family and friends that have come here and have been treated great here. I also have come here and had a great experience with the doctors and nurses.
I was reated well by all the staff except for one worker who seemed to discriminate, was rude an ignorant about about my disability. On the other hand there was an amazing medical professional named Lori Vasquez who went above and beyond …
I will never come here would rather die than come here. I spent 14 hours and no one notified me of anything. Redlands community hospital is great and efficient. Always walk in and out in a timely manner.
Phone menu needs to be changed. Being put on hold and told it is a 2 minute wait is not at all the truth. There needs to be a doctor line on the menu for conference calls between doctors. Also a separate line for medical records. But …
Horrible horrible place. My husband has a kidney disease and he was in so much and the staff would not give him a shot for the pain. They took him to back bur they had no beds so my husband was in a wheelchair and a stupid guard wanted to …
This hospital will operate on you and not inform you what they are doing and also have a student work on you without your knowledge. They also never tell you their name when entering the room. They don’t want you too know who they are.
C. Theresa O a RN worker in the emergency room just told my brother to watch out she should not be telling kids with crouches to watch out! with their crouches she’s healthy and should be more than capable of AVOIDING being hit she just had the worse attitude
I was not happy with the attitude of my pcg and called members services to request a different pcg.the person on the phone hung up on me. I do not appreciate unprofessional treatment from so called professionals. I would not recommend these people to anyone.
I went with my brother he was spiting out blood got to the E.R so he went to check in first thing they told him if he was pregnant i got criticized for the tattos in other words he got discriminated real bad
The worst hospital I’ve ever been to I was scheduled to get induced at 10am DIDNT get on my room until 5 almost 6 pm and the nurses and doctors had attitudes and was being rude I do not and would not recommend this hospital for anything
This is a horrible hospital. I went into the er and I gave the staff my name. It was so many people there that I told them never mind I did not want to be seen. I asked the nurse will I be charged and she said yes. I said no one has saw me …
It takes absolutely forever to get any bloodworm or extra tests done.
Be prepared to wait an hour on average for bloodwork.
They really dont have many people working in that department and they only draw …
This hospital is not good one of the doctors stoled my husband necklace while he was getting treated and the hospital did nothing to get my husband necklace back . Don’t trust nobody there.
I have been a patient here several times and the service you get in the emergency room is terrible. The service you get over the phone is also awful. Jessica in the laboratory department is one of the rudest people I have ever spoken to. They don’t care about their patients and that is very heartbreaking.
Thanks the entire Labor and Delivery Team with Doctor Inessa Dombrovsky! You did really Good job!! I’m so pleased with your service! My son was born November 3rd, 2016. May God bless all of you and your Family 😍🙏❤️👍 …
Six floor nursing station are great people very attentive to your needs friendly funny and happy people they did a great job for my husband’s heart condition great place
Went in for monitoring. The staff was incredibly nice and welcoming. Made sure i got all my questions answered. Had a great visit and left feeling so much better! Everyone i talked to were so helpful. Thank you!
This hospital by far is super great the staff is caring and competent! Dr Wong saved my husbands life everyone from the minute he was flown in till we got to take him home. We are so grateful
My daughter almost died because they literally said kids randomly just stop walking all the time. Yeah no.. she had guillan barre syndrome. Of course they would’ve known that if they hadn’t just decided they couldn’t figure it out.
Very unprofessional my husband was here for a procedure an I need to wait in the lobby when they were done with him they took me to him when I entered the room he was shaking an crying he was in so much pain he wouldn’t say a word till we …
Ridiculously long waits and had to wait 7 hours for simple examination. This is the worst medical center I have ever been to and I hope some new organization puts them out of business so a competent medical center can be there.
I went into the E.R.🚑
Really nice staff. All with good side manner towards me.👨⚕️👩⚕️
It was the E.R. so a long wait was expected. I was there for a little over 5 …
This is the last hospital I would come to. I came here with a family member and in total we waited 9 HOURS mostly because the nurses weren’t doing their job all they did was sit around and talk to each other and they were also rude to some …
The worst hospital ever. The wait time is ridiculous. Been here for 5 hours and still have not been seen by a doctor. I’ve been to other hospitals and the wait time is never this bad. So horrible.
My wife has been in the Emergency room for 5 hours and still waiting on discharge paperwork, but the nurses are having way to much fun recording tic toc videos while we wait to go home , is now 4AM and they’re still recording themselves. Smh never again to this place !
Staff was kind during our emergency room visit, but the facilities are so dirty I that wanted to leave, but my child was brought by ambulance and needed immediate care.
Actual rooms have no phone to contact nurses but they give you extension numbers.
The tv remote has broken page buttons in every room. The buttons do nothing.
If you need a nurse be prepared to scream
ARMC has my rating the #1 Hospital all with the McKee Clinic.I am so impressed with them.They beat the other Hospitals in the Inland Empire.They rate top in my book.They we’re so personable to patient and family throughout.They register …
Do not allow a loved one with psychiatric problems to go here. They will push them out the door after 72 hours without notifying family. After 3 days we finally found him in just as bad of condition as when he was brought in.
My husband in hospital there now.He was told all kind of injuries to his back. Then 5 days later he went to surgery. Dr.said couple pins they put in.yesterday they said he needed plates and screws. What is the real truth.No bow movement for 6 days. He is cramping real bad in stomach. Blockage would be serious.
My baby girl was born here. I had a great experience. The nurses were awesome! & the doctors as well. If I have another baby, hands down, I’ll pick this hospital again.!
Omg never had such an amazing experience in a hospital took my 3 year old bcus he was having respiratory problem and they treated him so well and fast had to stay over night and treat me well as well make sures we were both comfortable as …
Well I was admitted to arrowhead hospital in the beginning of July and was treated for various reasons.at first of course the attitude was horrible towards the whole stay and surgerys that were life or death situation.after all the staff …
This is the absolute WORST mental health facility that has ever ex sister. They gave me ZERO information on my case, held me hostage against my will. They forced medication into me against my will, they tried to snatch out my septum ring. And one of the staff members stole my debit card.
I will go ahead and give this hospital a 100 % satisfaction rating on my part BUT I feel it should be noted that the dietary dept here is definitely lacking .( But then I guess that wasn’t really the reason why I checked in here.) …
Get there 30 minutes early they say. Try an hour and 30. Feels like waiting at an airport. 30 minutes to find parking, 30 minutes waiting in line, 15 to complete the check in and 15 to be told we have to reschedule. Short staffed is a lame excuse, if you can’t handle the workload don’t book the appointments.
Worst hospital ever. I waited in the ER 7 hours for blood results to be informed that they misplaced my sample. I ended up staying there for over 9 hours for some leg pain. I will never go back there. I do not recommend anyone to come to this place. Staff is rude. Patients are treated as numbers. It lacks of organization structure.
They were treating a patient for a brain bleed who tested covid neg on January 5th, then pos on January 7th, they then released the patient without informing Us that he had tested covid positive, nor did they treat him. Needless to say …
The staff is very rude and unprofessional. They change diets and your medications with out telling the patients. Also they try discharging you as fast as you can. Would not recommend this hospital unless you have no other choice and you absolutely have to go here. (I wish there was a no star option)
Do not come to Labor and Delivery, PA tried to lie and keep me stating my baby was measuring at 33 weeks at the head and I’m 37 weeks. Came to my home hospital where I plan to deliver and my baby is measuring at my exact dates. PA urged me to stay and told me if I left I could face morality for my daughter and I.
Worst hospital ever. My mom was here for a few days. They told my mom I didn’t have phone service which was a lie, I have unlimited everything. They told me that the doctor was speaking to my sister. I asked my sister, she said no one …
Ever since they added the number 1 and 2 lines it’s horrible.. staff wont attend when you are clearly standing in line… don’t bother with the line you have to go ask the staff multiple times so they even attend you… save your time go to …
The nurses and staff were so sweet to me here. I went by myself and had to stay for seven hours. I felt safe and was constantly checked in on the entire time.Thank you to everyone for making my visit such a great experience!
Worst personnel I have ever encountered at a hospital!!! My relative was admitted on April 23rd, 2020 with Covid-19 As her representative, I needed to talk to her case workers, impossible! Then the nightmares began, with regards to her …
I came to Arrowhead some 15 years ago, for a shattered lower leg/quad accident, and I couldn’t of ask for the whole experience to be better.*****5 stars. Today, I am heading back yet again for braking my upper other leg. Coming from …
Although the staff are friendly, it has taken almost a year and a half (and still counting) to receive surgery for my right arm which was shattered by gunshot wound. The 11 days I was in their care, a group of Drs. would surround my bed …
This hospital has decline severlyd in patient care
I dislike st. Bernardines and community hospital very much so and I’ve always been one to defend armc but the past few times ive been there observing the nurses …
In 2008 my son was helivacted to Arrowhead regional from Apple valley with extremely critical injuries. Ruptured femoral artery, broken femur, triple compound fracture of the left leg, ruptured spleen, broken jaw on both sides, major head …
Labor and delivery nurses were awful. Baby and mom units look like they have middle school bathrooms. Epidural people took forever to come, epidural never worked they didn’t believe me. Contractions monitor wasn’t working. Food is disgusting. I was happy to leave. Never going there again.
My uncle went in Monday night with a mild stroke and it is Wednesday now and he still has no doctor assigned.. Told him to fast all Tuesday so he could get an MRI and guess what? There was no MRI performed. But I am sure they will try to …
The best hospital by all means hands down I currently visit the hospital and these people did amazing jobs and went the extra mile every time for whatever it was …
It’s a no from me. It’s dirty. Every time I’ve been there. And two, they take so long to call on you! I’ve been to 2 others hospitals, St. bernardines and Kaiser and they don’t take half as long. I waited 3 hours to just results from an …
they work with me and ask any questions that I was interesting inand they asked me or answer me all the question that I asked for in a politely way the doctors were fantasticI have to give the doctor A+????for all the they good work to have done with me
Went into the E.R. at 4AM due to difficulty breathing pertaining my asthma, the nurse I spoke with was beyond RUDE and had a very bad attitude. He made me feel beyond uncomfortable! Definitely not an experience I wish on anyone going in seeking medical attention!
Emergency front desk nurses are rude!!!!But the hospital it’s something else….I have had a colonoscopy,carpal tunnel surgery in both hands, mammogram….and all I can say… I’m very happy with Drs.and nurses…they are very professional nothing bad to say. Just Thank you!!!
ER is just horrible. 6 hrs so they could tell you nothing wrong. See your Primary Doctor, they said. I haven’t eaten or drank water in 3 days and my primary is the one that sent me to them . Never again.
I could not have asked for a more competent, caring and compassionate staff that went well beyond the call of duty in caring for me and keeping me comfortable. I went in through an emergency transfer from a Murrieta hospital for a root …
So hands down best Dr’s, Nurses, Staff.. Best Trama unit. ICU was the best…. Gave my fiancee best care possible. Only thing I hated was the lame cov19 policy…. Places are using it as an excuse to change visitation policy… You cant …
I really have had the best experience with my eye doctor Dr. Jaskarn Johl DO I would refer him to all my friends and family. I have had cataract surgery and ptosis surgery to both eyes and all has come out beautifully.
I love this hospital! I’ve been to most well known hospitals in Southern California & even one in Oregon. Arrowhead Regional Medical Center is, in my opinion the best of the best! 4 toes amputated, chunk removed from side calf (melanoma), …
To be very honest I don’t even want to give this hospital 1 star. Completely scheduled me incorrectly. Was forced to miss work to receive care and was turned away due to not have my appointment scheduled in the books AFTER they scheduled me …
On half of my father he would like to thank all the staff on 5 south for all the attentive service they provided. Especially to Tiffany RN, she was very informative and attentive. She’s a very nice and positive person. Thank you for all your help.
I brought my Grandmather… and the staff was amazing I wish I had the names of the wonderful people that helped her specially the male nurse at the emergency entrance. I know it’s hard work and to keep a genuine smile on your face while dealing with all the people and emance stress.. so thank you, thank for all you do.
I have to keep calling and calling to schedule ALL my appointments. All they ever say is “you’ll get a call to schedule an appointment”. Never happens, I always have to call and they schedule it 2 or 3 weeks away. Very ridiculous.
‘Outpatient clinic 2’ check in lines are weird. They have multiple window, and each window have their own waiting line. Their management either lazy or oopid to understand that its better have ONLY ONE line, and whichever window ready, the …
I personally think that Arrowhead hospital and it personal were a wonderfully with me! I spend four nights to recovery after a hysterectomy!! They never let me feel alone , specially now with Covid-19 time! When there’s not even a small …
I’ve been going there for a year now for shoulder pain and stomach issues. To this day, they have done nothing except refer me to department after department. They don’t send the medical records to the places they schedule me for and then …
Since the day one that I got here on June 28 20 I was in pain and I told nurses I couldn’t handle it they gave me medicine for pain they were always asking if I was doing ok . I appreciate Ms.D from the ER who attended me nicely and made …
Took my Elderly father to ER, had an amazing Dr. , Dr. Smith she went above & beyond to locate the problem with my father. So Blessed she was the attending Physician. The next day, at the ER, (for assistant) at the tent was a rude, …
This place is horrible to be a patient at. My wife just had a baby on the 3rd floor(labor and delivery) area. We were treated by a rude heavy set African American woman with an attitude. The after she took forever while my wife was having …
This place is a joke. Left me stranded an hour and a half away from home because I AMAed because I got tired of being frozen, hungry, bored and uncomfortable. Rude staff hasn’t changed since I got sent to the psych ward, only difference is …
I personally love this hospital I was here for three day when I was diagnosed with diabetes. But that was a few year back. Today I came to pick up my mom and she was here for three days and glad to say that she just told me that they treated her like a queen everyone was very attentive to her needs. I was very happy to hear this
Went to visit ‘ General Hospital ‘ nurses were huddled in corner. While paitent I was visiting was in pain reminding the nurses it was time for her meds. Her liquids were practically overflowing, Not one time during my 6 hours visit did …
Oh my goodness that was seriously a beautiful trip to ER. let me tell you the staff was so kind and inviting. They really made me feel like I was important and like they cared . Doctor was so thourogh and gentle. I cant say enough about the …
It is a nice hospital, but waiting times are way too long. Plus the staff there are extremely rude and uncaring, I’ve been treated better at a Dentist office. I talked to one of the check in people around 9:35 AM, and for a half a form and …
Our baby girl was born on 8/12/21 and we are more than thankful. This hospital staff went above and beyond with our care. We thank you Nurses, Anesthesiologist, Surgical staff, Peds, everyone!!! 🙏💕 God Bless you all 💜 …
Wait for bed long. Family of patient is long distance and there has been no updates. Family reaching out, spouse reaching out and nothing. Patient was set for stat ultrasound at 2 pm, no ultrasound until next day. Patient had internal injuries. Understaffed, lack of care and mismanagement.
ER ran like a fine tuned machine! These folks helped me out as fast as possible! Excellent staff, everyone that helped me seemed to care a lot. Very knowledgeable practitioners, nurses and, students. This visit took me less time then the pharmacy took to fill my prescription. Out of this world positive people running this ER!
Awesome nurses in 6-north Jennifer, Jocelyn, and Jenny all were angels. Attentive and caring as you would expect from a professional medical staff. Full knowledge of procedures being tested and took time to patiently explain to me without …
The dirtiest most disgusting hospital I’ve ever been to IN MY LIFE! Which makes me wonder what the surgical rooms look like if the rest of the hospital is this filthy and gross. Between not enough seat covers/toilet paper in the women’s …
I hope you don’t have to deal with a family member going to e.r. and having to deal with calling the hospital. Some of the most unprofessional staff that answer the phone. If you guys don’t want to answer questions about the patient you …
Horrible service. Waited 45 minutes with an appointment, nurses in the front checking temperatures were very rude. The old lady outside (1:50 p.m.) was very rude to me, yes I am calling her out for it. I don’t know her name but I’ve never …
I have been to ARMC a few times during the pandemic and the entire staff from start to finish is always kind, thorough, compassionate and patient. They follow CDC guidelines to ensure protection against covid. 19. Although it’s very busy …
I got into a horrific car accident back in 2018 and I broke my leg in three places and needed a skin graft. They left the broken bone untreated and also left a staple in my skin graft. Not just that, I needed chest tubes due to dropping my …
I am giving this hospital 2 stars. I was in a car accident with my boyfriend this past Sunday. I got admitted on Sunday night and my boyfriend got sent home. The nurses that were assigned to me were really nice and professional. Although on …
I had a appointment for the cardiologist for some test and it was not what I was expecting. First I waited 30+ minutes after my appointment time to be seen . I’m understanding of that because of Covid right now but still If they give you a …
This is a long time coming for this place.. yr 2006, broke both femurs, L4 vertebrae and shattered left hip at big bear snowboarding all at once.. oops. Airlifted here, the surgeons saved my life and the metal implants they installed are …
I have never received a better experience at any hospital. The staff were so caring an attentive. They made sure I knew everything that that they were doing and needed to do. The rooms were very comfortable and I felt very taken care of. Great bedside manner.I 5 stars
The orthopedic part of this hospital is terrible. I had an appointment scheduled and the day before they canceled. After almost two months, I went through EVERYTHING, physical, blood work, covid test and to be told nope sorry gotta …
I just left there at 1 a.m. checked in a little after 10 p.m. and had been on the phone for hour or two before then and yesterday I got hung up on because I needed a tetanus shot and when I got my answers and got the confidence to go in …
appt at 7, main entrance doesn’t open until after 7. we got there at 6:45 and waited for the front to open, we were then 20 min late to our appt so the ophthalmology cancelled it. we explained our situation, and the clinic didn’t care, was …
want to thank all the Dr’s, nurses, and surgeons who helped me . they diagnosed me with a Gi issue that no other ER visits elsewhere has. great care I stayed 6 days and my care was A+. …
Having worked at Arrowhead for many years, I have seen numerous changes in the administration office year after year. This hospital has become the most disorganized and neglectful organization I have ever seen, which unfortunately greatly …
Was admitted on a 5150 and it was terrifying. they’re keeping people on 5250 holds that didn’t need to be so they could collect the insurance. I lied just to get out of there just to make sure I wasn’t held against my will any longer. …
I arrived at the emergency room on Monday, March 22, 2021, at approximately 3 am. I was directed to a tent prior to entering the bldg. The girl in the tent was very rude and not helpful at all. My first impression of Arrowhead Regl Med …
I was a patient due to an unfortunate Ped-Auto accident Oct 2018. I had great care and was checked on through the night. The nurses were stellar and any tests that were run were done quickly but in line with regulations. The EMS team that …
I bring my mother down here from the high desert area for her appointments we always leave about an hour earlier than we should have to and we always get here a half hour before her appointment and always end up waiting 3 to 4 hours to see the doctor for only 10 mins.
I really do try to be as patient as possible in any medical facility but they really do not try to fix any issues. On a recent visit I had I could not believe how terrible they handled things. I had fallen and could not walk, so I asked for …
Rumors are they left a camera in me after a surgery I had from a reptured ectopic pregnancy others say it was an illegal government experiment and they placed a chip in my body
I am so grateful to the staff in the NICU department. I recently had the opportunity to see first hand what these nurses/social workers do on a regular basis, the love and care that they provide for these babies is remarkable. They truly …
The absolute worst!
Do not have your baby delivered here unless you dont mind a bunch of people who have no idea what they are doing (clearly!) running around and looking at …
After 2 visits here I have had to switch to a new facility for treatment. The staff at Arrowhead are rude. Dr.Kounang has no bedside manner and showed up late to the office on both visits. How hard is it to explain a procedure to a patient? …
Margarita in Renal care was very rude to me and my disable son. Margarita left me and my son at he door and was very rude while giving my son vitals. When Margarita was asked if the equipment was disinfected Margarita didn’t reply and …
Husband is at the hospital for a dislocated knee,no one seems to know, what to do or where their patients are, you call to the emergency room, no one answers the phone or you get hung up on or you get the wrong patient’s info. …
Delivered my baby here. They couldn’t find my doctor my nurse kept calling her and she had to call another doctor that happened to be walking by. When I delivered I had students in my delivery room without my permission.I also wanted to …
This hospital needs to be torn down or perhaps majority of staff needs a pay raise so they can want to provide better customer service to patients . This is such a low budget hospital. The staff is careless and lazy , staff is clueless. …
My dad died here in the ICU. There was a mix of great nurses (the three stars) and nurses who were clearly only there for the paycheck. After reading several other reviews, I wonder how many errors in care my dad received before passing away.
My mother in law passed away today in the ICU. Being a nurse myself, seeing how they took care of her and our family during this difficult time was beyond what I had imagined walking through the doors of this hospital the very first day. …
ICU STAFF!! Don’t let Maria Ortega, Ashley and her boyfriend, or Rae take care of you!! They won’t. They let all your alarms keep you awake. Take 3 hour lunches. Plus +++ can’t find a vein and will leave you bruised. So sad-but true.
Worse place ever to have your baby born hospital is nasty dirty you have about 20 different nurses touching your baby an coming in and out Very rude asked for diapers an formula an took them over an hour to bring it to us postpartum has the …
I gave birth here to my son in late 2019. I forgot to write my experience. Arrowhead labor and delivery nurses were amazing and so so helpful! The bedside manner they had was so amazing. I couldn’t have asked for better nurses and better …
This was my second visit to the wound care center. Everyone I’ve come across have been amazing from entering the hospital and registration to your nurses. So helpful and kind. Corrine and I apologize I can’t remember my nurses name but …
I was here recently on behalf of my husband. He had surgery and I needed to be there to drive him home. I am in a wheelchair, needing to exit the building to pull my car around and not one single button to open the doors for me worked. I …
In my week stay here, I never saw the supposed Dr in charge of me, only nurses, who were great. There was 1 excellent ER Dr that I wished I’d gotten his name though. I had to change rooms 2x. Was never told or had explained to me what was …
Traumatic birth experience!!! This is your sign to leave to a better place where they know how to put in a simple IV. Protect you and your newborn and go elsewhere. Rude and unprofessional staff. I regret it so much and cry when I get …
I don’t know what all the bad reviews are about. I think those people were probably jerks to begin with. All the staff here is absolutely fabulous. They are super nice, accommodating, couldn’t be more helpful, or knowledgeable. If they …
Update: I went in today for my final visit and we all celebrated my healing. The doctor and interns knew what they were doing and my burn is really healing well. I can not recommend this hospital enough. Thank you to the entire staff as …
Arrowhead medical group is exasperating. Their whole system is seriously disorganized. I have yet to hear from the regional hospital regarding an endoscopy I was supposed to have last year. My primary care physician tried to follow-up with …
I delivered at ARMC on 8/18/21 and everyone was absolutely amazing. If it wasn’t for Arrowhead implementing NST appointments and inducing me when they did, my baby wouldn’t be here. My baby had the cord wrapped around his neck x3. Even …
This is a level 2 Trauma Center. They have medical students and Residency here at this teaching hospital. Our family has had to take my father to this level II trauma center twice. And all I can say is for those of you who are complaining …
I’ve called them numerous times since 5pm it’s (9pm) to get transferred to there ER where they don’t pick up the phone and the line hangs up after 4 minutes I called again and explained they don’t answer and I’ve been trying reach them …
The Nurse Michael was wonderful because he was an excellent listener and had a kind demeanor but their group meeting with doctors was intimidating so I would forget to mention important things like the bad side effects I got from the meds …
Me and my girl had our daughter their during the covid-19 pandemic at its peak. Everything was smooth, the nursing staff was beyond amazing. The nursing staff seriously were above and beyond amazing
This place seems like a joke in comparison to Kaiser & other hospitals. How does a hospital run out of prescriptions ? Most nurses pull their mask under their chin when their less than 2 feet away ( more like one foot as & brag about going …
My actual stay wasn’t too bad, it’s the phone experience that really disturbed me. Complained about not only receiving the wrong balance on my invoice which cause my second EEG to be delayed, but Mrs. SHARP felt the need too blame me for …
I’ve call every single business day since my Son saw ENT Dr. Roberts. Very nice Dr. But the only info I was given was that my son would be having Ear Tubes put on a date specified. I have no prep knowledge, no idea if he needs a covid test. …
I had a blood pressure reading of 186/101 and the nurse still hooked me up to an IV of Lactated Ringers which is a mix of sodium and potassium and is used to treat fluid volume loss and low blood pressure. I didn’t feel safe here as a …
If you value your time or sanity please don’t come here. They have the worst scheduling service, numbers that don’t work or you can’t call back, no way to reach your doctors, ridiculous wait times even WITH an appointment, and poorly kept …
I have been here for several reasons. I gave birth to my two daughters here and it was a wonderful experience. Dr sobrano in pediatrics is the BEST!!!!!
The ER gets 3 stars due to some staff being rude and more worried about …
Can’t complain came in cause my friend’s dog bit my hand, waited patiently the entire process . If you want to be seen FASTER I suggest just shut your mouth and be polite. They attended my needs. And was taken care of by the pa whom was …
I never went to this hospital before it was my first time, it was a great experience the staffs was nice and helpful except for one. I don’t know her name probably don’t want to know but this is what happened. I came in for anxiety reaction …
Avoid at all cost. Went if for a work injury work. I was ignored and pushed to the back of the line as soon as I said I was there from work. After giving them my works insurance number they still sent me a bill for almost 3k no one inthe department picks up or calls back
I went through cancer for about 9 years at Arrowhead Regional I can honestly say they really took care of me everything was in house and they made sure I was taken care of everybody was nice and very professional they were like family to me I love them all I am cancer free 3 years now thank you Arrowhead
I was sent here via workers comp, I was shocked by 480 volts and my muscles contracted so hard it broke my scapula. I was sent to arrowhead and I was placed in a wing with inmates. They were giving me pain meds around the clock (I was being …
I really love this hospital it is very clean and the staff are very compassionate and the surgeons are also compassionate With great good side manners I went in the ER and had A cat scan which showed a strange lastrangulated hernia and …
I’ve been going there for a year now and am dealing with a pressure sore. The nurses and doctors act like they know what they are talking about but have no Idea since the wound is still here after a year, I just felt like a test subject to …
Charged me 8000 dollars for sitting in their wait room for 10 hours crying while no one checked on me but checked on the junkies all around me several times. Not one doc asked me if I was okay, why I was crying, or told me the expense when I left.
Go to any other emergency room near you. The students in this facility play around too much during a medical emergency, the check in process in unprofessional, and the care takes too long in an empty facility. If you care about your life/health, I’ll keep it short and sweet don’t go here.
This is the first hospital I have been to in my 40 years of life where everyone from registration to nurses down to the Drs were all very professional and friendly. I came to the ER with unanswered questions from my primary dr and they took …
Dr. Christopher promised a certain med and forgot to put it on my chart. He tried to back pedal and send it to my pharmacy but with my insurance I can’t get it until the end of this the month. Who can you trust? Glad I’m not dead or dying.
I’ve been admitted to arrowhead after my car accident, my ankle and heel broken. The nurses here don’t care about anything, it’s like they just come to spend some time in the hospital and do nothing else. With very little mobility that I …
They don’t deserve a star at all. My brother in law is missing but his last known location is the behavioral health center. I’m here with his wife & mines trying to find out if he’s even here. They keep saying he’s here but once they …
The most horrible hospital with there unprofessional Ortopedics , I went there because I have 2 herniated disc in my neck and he just siad if pysical therapy didn’t work there was nothing else to do and he discharged me without finding a solution to the problem, they should sue this hospital for having this 💩💩 specialists …
I don’t recommend this hospital at all… I bring my wife for prenatal care, and is always a 4 to 5 hrs wait period. Even if you have an appointment. They only have students so you can’t even talk to a doctor.
Make sure you never leave your family, especially the elderly family alone here because some of the doctors and nurses are very inpatient and will mistreat them. I’ve seen it and definitely working on reporting this to the board.
This place needs more security. I was sent there for physical and my catalytic converter was stolen off my 2020 Toyota Tacoma! Employees cars are behind a locked gate but everyone else’s vehicles are fair game! So now I have to spend $500 that was for Christmas gifts to fix my truck! Horrible, Horrible security there!
Got into a motorcycle crash spent 5 hours in those chairs before even being talked. And the only thing I could think of was did they forget about me since they obviously don’t even know where there patients are at. Than one of the girls …
THE LOBBY IS EMPTY. only about 7 people when i arrived , and they are still taking 3 hours to even get me a temp check. i finally got taken to the back to take my weight & temperature, and they tell me to wait for another 20 minutes in the …
Same day Surgery Procedure Department:
It’s already a nerve wrecking day, one of my family member is about to get cancer surgery. The check in receptionist (Emily Herrera …) patient care is …
I took my son there to get help. He was having a hard time breathing, very confused, unable to concentrate, and his body was hurting all over. They sent .me to the behavioral center. The hole time I was there checking him in they keep …
Victoria was an angel sent from God thank-you so much for being there for my friend an having a heart you make me want to be a better person God bless you …there’s not a lot of nurses that truly want to save lives and are as caring like you… your a beautiful soul ❤️
Jazmin from Ear nose throat clinic is the best got me in for a appointment right away . She is the first person I see there that actually washes her hands before taking my blood pressure .she always remembers me when I come in . Also Dr. ROBERTS IS THE BEST !
The mental health section of the hospital. Do not send your relatives. Unless you want them tackled and stabbed with a big needle that puts you out. All’s I did was complain about the bland food. Next thing I know… The staff gangs up on …
I came here in the Er last year … I did wait a very long time and I felt I was dying of my gall bladder… i feel the wait in the er is always the same everywhere. Anyways I had to get emergency surgery for my gallbladder and I must say the …
Absolutely the worst place to ever go!!! I hate that I even have to give this place a star. I had 3 noticeable fractures and they would not give me any pain medicine at all. They kept insisting on giving me Tylenol which I’m allergic to and …
If you’re looking for proper behavioral health treatment, don’t come here, Arrowhead is one of the worst places I’ve ever been admitted to. I’d never recommend their facilities to anyone who actually cares about their physical or mental …
Daisy in ER (check-in desk) is the most unprofessional person I’ve had to deal with at this facility. She should not b working in the health care field if she does not want to help sick people. She told me to go to another hospital because …
Hello! I am a patient here. Thanks to the efforts of all the staff, both essential(non), I am now in full recovery! 3 names in particular come to mind. John, Jenni, and the man himself, Dr. Khushro. I definitely recommend this place if you have any problems whatsoever. Thank You.
If I could give a zero that’s what they deserve. Went in for treatment. Since they are in my insurance but was told they couldn’t take care of me. That I would be transferred to another hospital and it would takes two days to do so. Or I …
My daughter had her baby here Friday night . All the nurses and doctors were great ! She had great care . I couldn’t believe 9 nurses and doctors when she delivered. This is a great hospital. Thank you arrowhead! After care also great ! They kept her 2 days before release.
Room need to be cleaned better. The shower looks like it hasn’t been clean. Toilet was dirty as well. you would think since they charge an arm and a leg for one of these rooms they would have it cleaner than this. Light was out in the …
Update, I am very disappointed in the appointment system and it’s failure. I tried to get a follow up appointment with the surgeon that did my operation. The ENT service didn’t answer and they never called me back. I had to remove my own …
I was really impressed at how clean this place was. The staff are very helpful. Unfortunately we are here for my sister in law who is getting a pick placed this morning. She starts kemio Friday. This might not be the place for this but I’m asking for you prayer warriors to keep Julie in your prayers. Thank you
Wish I could put a negative. VERY MEAN AND disrespectful staff. That includes the “security”, Receptionist and vital nurse. All had a really disgusting attitude. After three rude remarks we had enough and just walked out, wasn’t worth …
I was admitted on the 19th and discharged today. I just wanted to thank everyone from the ER staff and MedSurg for everything they all did for me.
Your compassion and concern did not go unnoticed. …
This hospital is amazing. My husband was riding his motorcycle and was hit by a car. He suffered broken bones, a collapsed lung and bleeding on his brain. The entire staff always kept me informed. They were all very courteous and kind. My …
Short version:
This place is the worst. This place is quantity over quality. You are just a number for them to get in and out. You will struggle to find parking. …
This used to be a fair place but now it has lower ther standard to below zero the staff is not educated to be working with the public maybe a animal hospital but not with human adults I ask a straight question and got a none proffesnal …
DO NOT CALL THEM. Walk in the hospital its better. I was on hold FOR 3 HOURS AND 36 MINUTES WHAT KIND OF BS IS THIS! wanted to speak to HR and this lady picked up and said hold on and once other lady from HR answered she said wait… …
I was having minor surgery and I was really scared. The nurses and surgeons and everyone except the receptionist where great! But who cares about the receptionist. The Drs and nurses were excellent!
I had my heart treatment here. It’s awesome and I loved there system, all doctors,nurses are really good and friendly. And one more thing I really liked, there rehab program. I remember the name of the nurse is Mia, she was really good with us.
I can not believe the reviews, this is by far one of the BEST hospitals, my expierience was very good and awesome, every nurse, Nurse Manager are caring with a human touch, they are just like You and I, normal people striving to perform …
WORSE EXPERIENCE EVER!!! my mother is still at this hospital until she recovers from her surgery yesterday morning but after our family and i waited hours to see her after surgery when they told us we were gonna see her before she gets …
Very caring to the needs of my daughter who has Autism during a traumatic injury. Caring, compassionate and very knowledgeable as they worked in teams.
Excellent service and excellent staff! My daughter gave birth on January 6th, 2019 and she got all the support from nurses, Drs…Thanks for everything and all the support!
Very well taken care of , staff was experienced in all they did. I spent 3 months there….thanks nurses and Dr. Hussain!!
Yesterday was the most wonderful experience I have ever had when being under the doctors and nurses care. Their emergency/triage unit has such an awesome system in making sure that EVERY patients’ needs are met and they TRULY SAVE MANY, …
I wouldn’t even give them a 1 star.. we get scheduled an appointment and they don’t stick to it. It takes a minimum 3 hrs just to be seen. My wife is in the last month og her pregnancy and haven’t even discussed birthing.
The nurses are amazing. Some more than others. I highly appreciate when they show care on top of ONLY doing their job. The “HOUSEKEEPING” in this hospital is by far the WORST! The rooms could be much cleaner. The restrooms are disgusting; …
They have had my girlfriend over two days now I’m on the contact list they won’t give me any information instead they transfer to a phone that no one pick ups they won’t let me see her or give me any details and no one knows anything about …
Your hospital is the GREATEST!!. Thanks to all the medical staff that have helped my husband. I cannot THANK YOU enough!!! Your medical team is very professional, caring and knowledgeable. No other local hospital can hold a candle to …
I been to labor and delivery a couple times and I haven’t had a good experience. They seem to be rude and careless. Every time I went it’s like they are annoyed.. like come on i go scared worried that my baby’s okay and they make it harder …
Very nice hospital thought I was at the airport its so nice… Staff is great on top of things clean….
I have never been to a hospital so unprofessional like this one, I was admitted there for pains and I was worried it had to do with my pregnancy. We went and they said i had a UTI. They gave me medications and went home, later on that day I …
They are a lot of amazing hospitals in Orange county and Los Angeles country. We recommend driving for a better experience
It’s a well place to go went have problem, because they have all of great Doctor’s there that know how to help a person hose know how much medicine to give that person.
WELL I JUST WANTED TO SAY THIS HOSPITAL IS BY FAR THE BEST HOSPITAL I HAVE BEEN TO IN THE INLAND EMPIRE… I BROUGHT MY GODMOTHER AND HER 96 YEAR OLD FATHER IN … AS SOON AS I WALKED IN I WAS GREETED BY A SECURITY GUARD. I ASKED HIM FOR …
I was worried that my husband was having a heart attack we were there for 8 hours and the only reason I am putting in the time that we spent there is because at the end when we’re getting dismissed our doctor Jared Johns ran test after test …
My husband has been in this hospital since the 12-24 the nurses there and the staff suck everytime I go my husband sheets have blood they don’t clean him this Hospital sucks I don’t even know why it’s not even open they should shut it down
My kids are seen here for regular checkups, and I love their doctor. I’m always out in less than one hour. But the emergency room is ridiculous slow took my son since he fell and hurt his leg wasn’t sure if it was broken or sprained, I was …
Absolutely a dirty and awful “hospital” all of the “nurses” are RUDE and UNPROFESSIONAL . . ( No “doctors” on site ) security are a JOKE!.
The time my father spent here at the hospital my father and was very please with the services we both received. Everyone of the nurse and doctors always had a smile on there face. And so caring n kind. Thank you to all of the staff. . from henery huss
This hospital is the worst i have ever been to. they dont care about your health they care about making money. i was given a false positive for H.I.V diagnostic that ruined my life until another hospital tested me 3 times with a negative …
Aloha! The best hospital in the world. Someone gave me coffee and donuts right after my Covid test. Who does that? Wow 🤙🏼 …
What can I say yes sometimes the ER is packed but two years ago I was shot point blank in the head and today I’m alive the help of everyone surgeon staff nurses emt they keep me alive and the most important my 8 year old daughter who called 911 thanks to all of them
I got in a car accident and I wanted to make an appointment for them to see me the next day or sometime close to that as it wasn’t serious enough for the ER however they said they wouldn’t schedule me until 3 weeks later and only gave me …
Wow. I’ve dealt with some bs in my life, but never in my life have I ever had to deal with so many people who gave no care in the world wether you’re okay or not. I’ve been here since July 10 at 7 am for my mother’s surgery on her appendix. …
Don’t go…drive to another hospital, I went in for heart pain and sat there for three hours. 💔 heartless Staff and doctors. Don’t bother …
They should really learn to not make a patient wait so long I was still in a lot of pain but they took way to long and I got up and walked out , for it not being busy their service was not satisfying
I nervous about going here after I was reading the reviews…I was very surprised to see how wrong they were. And not to mention….I got Alfredo…he was great and not at all as described. We were joking about the reviews. Friendly and …
If I could give this place lower than poor, that is exactly what I would put. My husband went in a month ago complaining about tooth pain. With barely just a glance at him they gave him 10 days of antibiotics and pain medicine. For an …
Be careful folks.majority of specialty clinic here is run by NP and PA with limited knowledge of what they are doing. I was a pian clinic pt and ”Dr. Varner” who is not even a physician,impersonating as a doctor by introducing herself as a …
Would like to do another star because my insurance changed and now I’m seeing a different doctor on s different plan. Only things wrong is too many Residents in internal medicine and ER is a nightmare. Otherwise, nice hospital once you’re admitted.
They call a day before to cancel my colonoscopy the reason is I didn’t take the covid text, which they never mentioned in the paperwork they gave me:( Colonoscopy required that I have not eat any food for 3 days, drinking a gallon of prep …
This hospitals outpatient surgery department is the worst. They treat you like your so much lower than them. I would never recommend ever going to this hospital, ever.
This is the worst hospital. . I took my dad to the emergencie room we waited 5 hours and they gave him eye drops and some medicine. He didn’t get checked at all its just a waist of time going there. . . they also told him to put tape to …
This is the worst hospital ever. If you come here, chances are; you are going to die. Especially if you are there being monitored, and for detox. They nearly killed me by screwing up my medication. Some of the staff were okay, the rest need to be fired, and re-evaluate the reason they really got into medicine.
I Absolutely hate this Hospital!!!! If I could give it no stars I absolutely would! I just remembered why I NEVER come here! !!! >:( This place is horrible!!! The Nurse’s in the ER have no compassion for their patients, they are rude with a …
We were in and out of there so organized and professional staff. I’ve been in ER’s where it never seemed like I was leaving this one was structured so professionally I was so impressed! Thank you!
I’ve personally interned there in the outpatient surgery clinic neurology and wound clinic and it was GREAT, the workers are helpful, supportive and delightful people. The hospital is helpful and has hard working people.
Went to the emergency room today. Dec.1,2020 I got to say the lady was screaming constantly at me so I left somewhere else. Worst experience I ever had.
This is the worst hospital ever if you come in with any severe illness call the ambulance the only way you will get treatment within 12 hours. If i could give a negative 5 stars i would.
I don’t understand how staff and their families can test positive for covid and still go to concerts and work at the hospital like everything is ok.
This is my first time here in L&D and I’ve been here for almost two weeks. So far all the nurses have been so sweet and caring. The doctors are all very intelligent and understanding. When canceling my baby shower my doctor suggested to …
I came in for a scheduled c section and I tolled them no I wanted to try having my baby normal do to having my previous daughter emergency c section and they support my decision and all the way they treated me so good and my baby was born normal nurses are really good overall for labor and delivery I recommend it
Worst hospital on the planet. Committed insurance fraud. Lied about what’s wrong with me and kept me in for a week for no reason other then money. Didnt know it was a county hospital til I was admitted. I can see why people think the way that they do about this hospital. I’ll be calling my lawyers on this one.
Horrible service they took almost 5 hours to attend my mom and the waiting room has been full all day with the same people that I saw when I first checked in. The nurses in the back are very rude and seem like they don’t care about the …
They saved my life in 2019. I am grateful for all staff there. Very kind and I spent a month in there.
I had my daughter via c-section here and I have to say, my experience here was awsome. There all so sweet and they took care of all my needs. All the nurse’s made me feel comfortable. I have no complaints.
Provides great care for a county hospital if you don’t mind waiting sometimes. I have been fortunate to have outstanding doctors.
They dont even deserve one star a horrible hospital people could literally be dying in the lobby and they will not attend u at all ! Staff is incredibly rude since when does it take 3 hours for some discharge papers. I got there at 8 :30 …
The staff had me calling 3 times in order to get directed to the right department. As a care taker for my mom, I wanted to know her condition and was told that can’t be said over the phone. How is that possible????
Great nurses and doctors 😊 they checked on me and made sure I was doing OK. Even the maintenance lady was polite and made sure I was taken care of. …
The best hospital in the area. The people we’re very carding and very very helpful. I think that are the best that any one could ask for
The worst slowest hospital I have been to my whole life! 11 hour wait for a broken hand bent up metal plates in hand. Avoid if you can
The Emergency room is a complete joke. I came in for pain in my neck and shoulder I kept feeling shooting pains, and numbness in my arm. They kept telling me it’s a muscle strain while the whole time I’m telling them it doesn’t feel like …
We had a great experience. If you give good vibes you will get good in return. Stay Thankful and show true appreciation for the staff and all they do.
Ive been coming to this hospital for several occasions with different family members since this is the closest one to my house. Every time I’ve been here I’m here for no less than 5-7 hours. Doesn’t matter if it’s someone having trouble …
I have family and friends that have come here and have been treated great here. I also have come here and had a great experience with the doctors and nurses.
I was reated well by all the staff except for one worker who seemed to discriminate, was rude an ignorant about about my disability. On the other hand there was an amazing medical professional named Lori Vasquez who went above and beyond …
The accounting department is very helpful in answering questions
I will never come here would rather die than come here. I spent 14 hours and no one notified me of anything. Redlands community hospital is great and efficient. Always walk in and out in a timely manner.
Phone menu needs to be changed. Being put on hold and told it is a 2 minute wait is not at all the truth. There needs to be a doctor line on the menu for conference calls between doctors. Also a separate line for medical records. But …
Horrible horrible place. My husband has a kidney disease and he was in so much and the staff would not give him a shot for the pain. They took him to back bur they had no beds so my husband was in a wheelchair and a stupid guard wanted to …
This hospital will operate on you and not inform you what they are doing and also have a student work on you without your knowledge. They also never tell you their name when entering the room. They don’t want you too know who they are.
C. Theresa O a RN worker in the emergency room just told my brother to watch out she should not be telling kids with crouches to watch out! with their crouches she’s healthy and should be more than capable of AVOIDING being hit she just had the worse attitude
Like many emergency rooms…the wait was horrible
I was not happy with the attitude of my pcg and called members services to request a different pcg.the person on the phone hung up on me. I do not appreciate unprofessional treatment from so called professionals. I would not recommend these people to anyone.
I went with my brother he was spiting out blood got to the E.R so he went to check in first thing they told him if he was pregnant i got criticized for the tattos in other words he got discriminated real bad
The worst hospital I’ve ever been to I was scheduled to get induced at 10am DIDNT get on my room until 5 almost 6 pm and the nurses and doctors had attitudes and was being rude I do not and would not recommend this hospital for anything
It’s a teaching hospital, y’all. Many staff you will meet are still learning their craft. Be kind. The attending physicians are experienced though.
The year was 2017 of late March. You took me when I wasn’t ready. I bend thy knee.
As the last Caxcan Tribe human Approved. …
I think is a Great Hospital!! This Hospital saved my life!!
They were very hospitable. 10/10 would recommend
This is a horrible hospital. I went into the er and I gave the staff my name. It was so many people there that I told them never mind I did not want to be seen. I asked the nurse will I be charged and she said yes. I said no one has saw me …
Emergency has its ups and downs. But over all I’d say Loma Linda!!!!
Love this hospital. All my nurses were super professional. I had a c section here and everyone was super helpful.
A lot of safety precautions to get in must show proof of shots to get in and you have to fill out a form and only one visitor per patient
It takes absolutely forever to get any bloodworm or extra tests done.
Be prepared to wait an hour on average for bloodwork.
They really dont have many people working in that department and they only draw …
This hospital is not good one of the doctors stoled my husband necklace while he was getting treated and the hospital did nothing to get my husband necklace back . Don’t trust nobody there.
I had a wonderful experience delivering my baby here. And other health issues i had, the staff was great. Highly recommend this hospital.
I have been a patient here several times and the service you get in the emergency room is terrible. The service you get over the phone is also awful. Jessica in the laboratory department is one of the rudest people I have ever spoken to. They don’t care about their patients and that is very heartbreaking.
Thanks the entire Labor and Delivery Team with Doctor Inessa Dombrovsky! You did really Good job!! I’m so pleased with your service! My son was born November 3rd, 2016. May God bless all of you and your Family 😍🙏❤️👍 …
Six floor nursing station are great people very attentive to your needs friendly funny and happy people they did a great job for my husband’s heart condition great place
Went in for monitoring. The staff was incredibly nice and welcoming. Made sure i got all my questions answered. Had a great visit and left feeling so much better! Everyone i talked to were so helpful. Thank you!
Amazing Healthcare, sadly I feel personally they could staff the hospital better so it’s cuts down on wait time. 🏥❤️🙏 …
This hospital by far is super great the staff is caring and competent! Dr Wong saved my husbands life everyone from the minute he was flown in till we got to take him home. We are so grateful
My daughter almost died because they literally said kids randomly just stop walking all the time. Yeah no.. she had guillan barre syndrome. Of course they would’ve known that if they hadn’t just decided they couldn’t figure it out.
Very unprofessional my husband was here for a procedure an I need to wait in the lobby when they were done with him they took me to him when I entered the room he was shaking an crying he was in so much pain he wouldn’t say a word till we …
Ridiculously long waits and had to wait 7 hours for simple examination. This is the worst medical center I have ever been to and I hope some new organization puts them out of business so a competent medical center can be there.
I went into the E.R.🚑
Really nice staff. All with good side manner towards me.👨⚕️👩⚕️
It was the E.R. so a long wait was expected. I was there for a little over 5 …
This is the last hospital I would come to. I came here with a family member and in total we waited 9 HOURS mostly because the nurses weren’t doing their job all they did was sit around and talk to each other and they were also rude to some …
The worst hospital ever. The wait time is ridiculous. Been here for 5 hours and still have not been seen by a doctor. I’ve been to other hospitals and the wait time is never this bad. So horrible.
My wife has been in the Emergency room for 5 hours and still waiting on discharge paperwork, but the nurses are having way to much fun recording tic toc videos while we wait to go home , is now 4AM and they’re still recording themselves. Smh never again to this place !
Staff was kind during our emergency room visit, but the facilities are so dirty I that wanted to leave, but my child was brought by ambulance and needed immediate care.
The care in this hospital is the worst. in emergency they make us wait for 15 hours .. that is not an emergency. terrible service
Actual rooms have no phone to contact nurses but they give you extension numbers.
The tv remote has broken page buttons in every room. The buttons do nothing.
If you need a nurse be prepared to scream
ARMC has my rating the #1 Hospital all with the McKee Clinic.I am so impressed with them.They beat the other Hospitals in the Inland Empire.They rate top in my book.They we’re so personable to patient and family throughout.They register …
Do not allow a loved one with psychiatric problems to go here. They will push them out the door after 72 hours without notifying family. After 3 days we finally found him in just as bad of condition as when he was brought in.
My husband in hospital there now.He was told all kind of injuries to his back. Then 5 days later he went to surgery. Dr.said couple pins they put in.yesterday they said he needed plates and screws. What is the real truth.No bow movement for 6 days. He is cramping real bad in stomach. Blockage would be serious.
My baby girl was born here. I had a great experience. The nurses were awesome! & the doctors as well. If I have another baby, hands down, I’ll pick this hospital again.!
Omg never had such an amazing experience in a hospital took my 3 year old bcus he was having respiratory problem and they treated him so well and fast had to stay over night and treat me well as well make sures we were both comfortable as …
Well I was admitted to arrowhead hospital in the beginning of July and was treated for various reasons.at first of course the attitude was horrible towards the whole stay and surgerys that were life or death situation.after all the staff …
This is the absolute WORST mental health facility that has ever ex sister. They gave me ZERO information on my case, held me hostage against my will. They forced medication into me against my will, they tried to snatch out my septum ring. And one of the staff members stole my debit card.
I will go ahead and give this hospital a 100 % satisfaction rating on my part BUT I feel it should be noted that the dietary dept here is definitely lacking .( But then I guess that wasn’t really the reason why I checked in here.) …
Get there 30 minutes early they say. Try an hour and 30. Feels like waiting at an airport. 30 minutes to find parking, 30 minutes waiting in line, 15 to complete the check in and 15 to be told we have to reschedule. Short staffed is a lame excuse, if you can’t handle the workload don’t book the appointments.
The surgical teams are excellent. Family Med team excellent. I got love for them. The nurses in icu are very beautiful people. 😍❤❤ …
Worst hospital ever. I waited in the ER 7 hours for blood results to be informed that they misplaced my sample. I ended up staying there for over 9 hours for some leg pain. I will never go back there. I do not recommend anyone to come to this place. Staff is rude. Patients are treated as numbers. It lacks of organization structure.
They were treating a patient for a brain bleed who tested covid neg on January 5th, then pos on January 7th, they then released the patient without informing Us that he had tested covid positive, nor did they treat him. Needless to say …
The staff is very rude and unprofessional. They change diets and your medications with out telling the patients. Also they try discharging you as fast as you can. Would not recommend this hospital unless you have no other choice and you absolutely have to go here. (I wish there was a no star option)
Do not come to Labor and Delivery, PA tried to lie and keep me stating my baby was measuring at 33 weeks at the head and I’m 37 weeks. Came to my home hospital where I plan to deliver and my baby is measuring at my exact dates. PA urged me to stay and told me if I left I could face morality for my daughter and I.
Worst hospital ever. My mom was here for a few days. They told my mom I didn’t have phone service which was a lie, I have unlimited everything. They told me that the doctor was speaking to my sister. I asked my sister, she said no one …
Ever since they added the number 1 and 2 lines it’s horrible.. staff wont attend when you are clearly standing in line… don’t bother with the line you have to go ask the staff multiple times so they even attend you… save your time go to …
The nurses and staff were so sweet to me here. I went by myself and had to stay for seven hours. I felt safe and was constantly checked in on the entire time.Thank you to everyone for making my visit such a great experience!
Worst personnel I have ever encountered at a hospital!!! My relative was admitted on April 23rd, 2020 with Covid-19 As her representative, I needed to talk to her case workers, impossible! Then the nightmares began, with regards to her …
I came to Arrowhead some 15 years ago, for a shattered lower leg/quad accident, and I couldn’t of ask for the whole experience to be better.*****5 stars. Today, I am heading back yet again for braking my upper other leg. Coming from …
Although the staff are friendly, it has taken almost a year and a half (and still counting) to receive surgery for my right arm which was shattered by gunshot wound. The 11 days I was in their care, a group of Drs. would surround my bed …
This hospital has decline severlyd in patient care
I dislike st. Bernardines and community hospital very much so and I’ve always been one to defend armc but the past few times ive been there observing the nurses …
In 2008 my son was helivacted to Arrowhead regional from Apple valley with extremely critical injuries. Ruptured femoral artery, broken femur, triple compound fracture of the left leg, ruptured spleen, broken jaw on both sides, major head …
Labor and delivery nurses were awful. Baby and mom units look like they have middle school bathrooms. Epidural people took forever to come, epidural never worked they didn’t believe me. Contractions monitor wasn’t working. Food is disgusting. I was happy to leave. Never going there again.
My uncle went in Monday night with a mild stroke and it is Wednesday now and he still has no doctor assigned.. Told him to fast all Tuesday so he could get an MRI and guess what? There was no MRI performed. But I am sure they will try to …
The best hospital by all means hands down I currently visit the hospital and these people did amazing jobs and went the extra mile every time for whatever it was …
It’s a no from me. It’s dirty. Every time I’ve been there. And two, they take so long to call on you! I’ve been to 2 others hospitals, St. bernardines and Kaiser and they don’t take half as long. I waited 3 hours to just results from an …
they work with me and ask any questions that I was interesting inand they asked me or answer me all the question that I asked for in a politely way the doctors were fantasticI have to give the doctor A+????for all the they good work to have done with me
Went into the E.R. at 4AM due to difficulty breathing pertaining my asthma, the nurse I spoke with was beyond RUDE and had a very bad attitude. He made me feel beyond uncomfortable! Definitely not an experience I wish on anyone going in seeking medical attention!
Emergency front desk nurses are rude!!!!But the hospital it’s something else….I have had a colonoscopy,carpal tunnel surgery in both hands, mammogram….and all I can say… I’m very happy with Drs.and nurses…they are very professional nothing bad to say. Just Thank you!!!
ER is just horrible. 6 hrs so they could tell you nothing wrong. See your Primary Doctor, they said. I haven’t eaten or drank water in 3 days and my primary is the one that sent me to them . Never again.
I could not have asked for a more competent, caring and compassionate staff that went well beyond the call of duty in caring for me and keeping me comfortable. I went in through an emergency transfer from a Murrieta hospital for a root …
So hands down best Dr’s, Nurses, Staff.. Best Trama unit. ICU was the best…. Gave my fiancee best care possible. Only thing I hated was the lame cov19 policy…. Places are using it as an excuse to change visitation policy… You cant …
I really have had the best experience with my eye doctor Dr. Jaskarn Johl DO I would refer him to all my friends and family. I have had cataract surgery and ptosis surgery to both eyes and all has come out beautifully.
I love this hospital! I’ve been to most well known hospitals in Southern California & even one in Oregon. Arrowhead Regional Medical Center is, in my opinion the best of the best! 4 toes amputated, chunk removed from side calf (melanoma), …
Came to the high risk clinic for my daughter doctors were very nice and did a good job with explaining what’s going on
To be very honest I don’t even want to give this hospital 1 star. Completely scheduled me incorrectly. Was forced to miss work to receive care and was turned away due to not have my appointment scheduled in the books AFTER they scheduled me …
On half of my father he would like to thank all the staff on 5 south for all the attentive service they provided. Especially to Tiffany RN, she was very informative and attentive. She’s a very nice and positive person. Thank you for all your help.
I brought my Grandmather… and the staff was amazing I wish I had the names of the wonderful people that helped her specially the male nurse at the emergency entrance. I know it’s hard work and to keep a genuine smile on your face while dealing with all the people and emance stress.. so thank you, thank for all you do.
I have to keep calling and calling to schedule ALL my appointments. All they ever say is “you’ll get a call to schedule an appointment”. Never happens, I always have to call and they schedule it 2 or 3 weeks away. Very ridiculous.
‘Outpatient clinic 2’ check in lines are weird. They have multiple window, and each window have their own waiting line. Their management either lazy or oopid to understand that its better have ONLY ONE line, and whichever window ready, the …
I personally think that Arrowhead hospital and it personal were a wonderfully with me! I spend four nights to recovery after a hysterectomy!! They never let me feel alone , specially now with Covid-19 time! When there’s not even a small …
I’ve been going there for a year now for shoulder pain and stomach issues. To this day, they have done nothing except refer me to department after department. They don’t send the medical records to the places they schedule me for and then …
Since the day one that I got here on June 28 20 I was in pain and I told nurses I couldn’t handle it they gave me medicine for pain they were always asking if I was doing ok . I appreciate Ms.D from the ER who attended me nicely and made …
Took my Elderly father to ER, had an amazing Dr. , Dr. Smith she went above & beyond to locate the problem with my father. So Blessed she was the attending Physician. The next day, at the ER, (for assistant) at the tent was a rude, …
This place is horrible to be a patient at. My wife just had a baby on the 3rd floor(labor and delivery) area. We were treated by a rude heavy set African American woman with an attitude. The after she took forever while my wife was having …
This place is a joke. Left me stranded an hour and a half away from home because I AMAed because I got tired of being frozen, hungry, bored and uncomfortable. Rude staff hasn’t changed since I got sent to the psych ward, only difference is …
I personally love this hospital I was here for three day when I was diagnosed with diabetes. But that was a few year back. Today I came to pick up my mom and she was here for three days and glad to say that she just told me that they treated her like a queen everyone was very attentive to her needs. I was very happy to hear this
Went to visit ‘ General Hospital ‘ nurses were huddled in corner. While paitent I was visiting was in pain reminding the nurses it was time for her meds. Her liquids were practically overflowing, Not one time during my 6 hours visit did …
Oh my goodness that was seriously a beautiful trip to ER. let me tell you the staff was so kind and inviting. They really made me feel like I was important and like they cared . Doctor was so thourogh and gentle. I cant say enough about the …
It is a nice hospital, but waiting times are way too long. Plus the staff there are extremely rude and uncaring, I’ve been treated better at a Dentist office. I talked to one of the check in people around 9:35 AM, and for a half a form and …
Our baby girl was born on 8/12/21 and we are more than thankful. This hospital staff went above and beyond with our care. We thank you Nurses, Anesthesiologist, Surgical staff, Peds, everyone!!! 🙏💕 God Bless you all 💜 …
Wait for bed long. Family of patient is long distance and there has been no updates. Family reaching out, spouse reaching out and nothing. Patient was set for stat ultrasound at 2 pm, no ultrasound until next day. Patient had internal injuries. Understaffed, lack of care and mismanagement.
ER ran like a fine tuned machine! These folks helped me out as fast as possible! Excellent staff, everyone that helped me seemed to care a lot. Very knowledgeable practitioners, nurses and, students. This visit took me less time then the pharmacy took to fill my prescription. Out of this world positive people running this ER!
Awesome nurses in 6-north Jennifer, Jocelyn, and Jenny all were angels. Attentive and caring as you would expect from a professional medical staff. Full knowledge of procedures being tested and took time to patiently explain to me without …
The dirtiest most disgusting hospital I’ve ever been to IN MY LIFE! Which makes me wonder what the surgical rooms look like if the rest of the hospital is this filthy and gross. Between not enough seat covers/toilet paper in the women’s …
I hope you don’t have to deal with a family member going to e.r. and having to deal with calling the hospital. Some of the most unprofessional staff that answer the phone. If you guys don’t want to answer questions about the patient you …
Horrible service. Waited 45 minutes with an appointment, nurses in the front checking temperatures were very rude. The old lady outside (1:50 p.m.) was very rude to me, yes I am calling her out for it. I don’t know her name but I’ve never …
I have been to ARMC a few times during the pandemic and the entire staff from start to finish is always kind, thorough, compassionate and patient. They follow CDC guidelines to ensure protection against covid. 19. Although it’s very busy …
I got into a horrific car accident back in 2018 and I broke my leg in three places and needed a skin graft. They left the broken bone untreated and also left a staple in my skin graft. Not just that, I needed chest tubes due to dropping my …
I am giving this hospital 2 stars. I was in a car accident with my boyfriend this past Sunday. I got admitted on Sunday night and my boyfriend got sent home. The nurses that were assigned to me were really nice and professional. Although on …
I had a appointment for the cardiologist for some test and it was not what I was expecting. First I waited 30+ minutes after my appointment time to be seen . I’m understanding of that because of Covid right now but still If they give you a …
This is a long time coming for this place.. yr 2006, broke both femurs, L4 vertebrae and shattered left hip at big bear snowboarding all at once.. oops. Airlifted here, the surgeons saved my life and the metal implants they installed are …
I have never received a better experience at any hospital. The staff were so caring an attentive. They made sure I knew everything that that they were doing and needed to do. The rooms were very comfortable and I felt very taken care of. Great bedside manner.I 5 stars
The orthopedic part of this hospital is terrible. I had an appointment scheduled and the day before they canceled. After almost two months, I went through EVERYTHING, physical, blood work, covid test and to be told nope sorry gotta …
I just left there at 1 a.m. checked in a little after 10 p.m. and had been on the phone for hour or two before then and yesterday I got hung up on because I needed a tetanus shot and when I got my answers and got the confidence to go in …
appt at 7, main entrance doesn’t open until after 7. we got there at 6:45 and waited for the front to open, we were then 20 min late to our appt so the ophthalmology cancelled it. we explained our situation, and the clinic didn’t care, was …
want to thank all the Dr’s, nurses, and surgeons who helped me . they diagnosed me with a Gi issue that no other ER visits elsewhere has. great care I stayed 6 days and my care was A+. …
It was a really nice visit! The staff here is ridiculously nice and courteous!
Having worked at Arrowhead for many years, I have seen numerous changes in the administration office year after year. This hospital has become the most disorganized and neglectful organization I have ever seen, which unfortunately greatly …
Was admitted on a 5150 and it was terrifying. they’re keeping people on 5250 holds that didn’t need to be so they could collect the insurance. I lied just to get out of there just to make sure I wasn’t held against my will any longer. …
I arrived at the emergency room on Monday, March 22, 2021, at approximately 3 am. I was directed to a tent prior to entering the bldg. The girl in the tent was very rude and not helpful at all. My first impression of Arrowhead Regl Med …
I was a patient due to an unfortunate Ped-Auto accident Oct 2018. I had great care and was checked on through the night. The nurses were stellar and any tests that were run were done quickly but in line with regulations. The EMS team that …
I bring my mother down here from the high desert area for her appointments we always leave about an hour earlier than we should have to and we always get here a half hour before her appointment and always end up waiting 3 to 4 hours to see the doctor for only 10 mins.
I really do try to be as patient as possible in any medical facility but they really do not try to fix any issues. On a recent visit I had I could not believe how terrible they handled things. I had fallen and could not walk, so I asked for …
Rumors are they left a camera in me after a surgery I had from a reptured ectopic pregnancy others say it was an illegal government experiment and they placed a chip in my body
I am so grateful to the staff in the NICU department. I recently had the opportunity to see first hand what these nurses/social workers do on a regular basis, the love and care that they provide for these babies is remarkable. They truly …
The absolute worst!
Do not have your baby delivered here unless you dont mind a bunch of people who have no idea what they are doing (clearly!) running around and looking at …
After 2 visits here I have had to switch to a new facility for treatment. The staff at Arrowhead are rude. Dr.Kounang has no bedside manner and showed up late to the office on both visits. How hard is it to explain a procedure to a patient? …
Margarita in Renal care was very rude to me and my disable son. Margarita left me and my son at he door and was very rude while giving my son vitals. When Margarita was asked if the equipment was disinfected Margarita didn’t reply and …
Husband is at the hospital for a dislocated knee,no one seems to know, what to do or where their patients are, you call to the emergency room, no one answers the phone or you get hung up on or you get the wrong patient’s info. …
Delivered my baby here. They couldn’t find my doctor my nurse kept calling her and she had to call another doctor that happened to be walking by. When I delivered I had students in my delivery room without my permission.I also wanted to …
This hospital needs to be torn down or perhaps majority of staff needs a pay raise so they can want to provide better customer service to patients . This is such a low budget hospital. The staff is careless and lazy , staff is clueless. …
My dad died here in the ICU. There was a mix of great nurses (the three stars) and nurses who were clearly only there for the paycheck. After reading several other reviews, I wonder how many errors in care my dad received before passing away.
I love the ER here at Arrowhead Regional Medical Center. They once safe my life here at this Emergency care. Thank you 🙏 ❤️ …
Arrowhead told me nothing was broken…. When they were forcing me to walk alone to a wheel chair because… …
My mother in law passed away today in the ICU. Being a nurse myself, seeing how they took care of her and our family during this difficult time was beyond what I had imagined walking through the doors of this hospital the very first day. …
ICU STAFF!! Don’t let Maria Ortega, Ashley and her boyfriend, or Rae take care of you!! They won’t. They let all your alarms keep you awake. Take 3 hour lunches. Plus +++ can’t find a vein and will leave you bruised. So sad-but true.
Nurses are saying they changed policy’s just to not make you an appointment lazy
Worse place ever to have your baby born hospital is nasty dirty you have about 20 different nurses touching your baby an coming in and out Very rude asked for diapers an formula an took them over an hour to bring it to us postpartum has the …
I gave birth here to my son in late 2019. I forgot to write my experience. Arrowhead labor and delivery nurses were amazing and so so helpful! The bedside manner they had was so amazing. I couldn’t have asked for better nurses and better …
This was my second visit to the wound care center. Everyone I’ve come across have been amazing from entering the hospital and registration to your nurses. So helpful and kind. Corrine and I apologize I can’t remember my nurses name but …
nurses here are very rude esp the black lady with the busted weave DO BETTER
I was here recently on behalf of my husband. He had surgery and I needed to be there to drive him home. I am in a wheelchair, needing to exit the building to pull my car around and not one single button to open the doors for me worked. I …
In my week stay here, I never saw the supposed Dr in charge of me, only nurses, who were great. There was 1 excellent ER Dr that I wished I’d gotten his name though. I had to change rooms 2x. Was never told or had explained to me what was …
Traumatic birth experience!!! This is your sign to leave to a better place where they know how to put in a simple IV. Protect you and your newborn and go elsewhere. Rude and unprofessional staff. I regret it so much and cry when I get …
I don’t know what all the bad reviews are about. I think those people were probably jerks to begin with. All the staff here is absolutely fabulous. They are super nice, accommodating, couldn’t be more helpful, or knowledgeable. If they …
Update: I went in today for my final visit and we all celebrated my healing. The doctor and interns knew what they were doing and my burn is really healing well. I can not recommend this hospital enough. Thank you to the entire staff as …
Arrowhead medical group is exasperating. Their whole system is seriously disorganized. I have yet to hear from the regional hospital regarding an endoscopy I was supposed to have last year. My primary care physician tried to follow-up with …
I arrived for my appointment at 9:35. After driving around looking for parking for roughly 35-40 minutes. …
I delivered at ARMC on 8/18/21 and everyone was absolutely amazing. If it wasn’t for Arrowhead implementing NST appointments and inducing me when they did, my baby wouldn’t be here. My baby had the cord wrapped around his neck x3. Even …
I would rather have my baby in a car or at home then go to this hospital again. Only recommend if you wanna be traumatized
This is a level 2 Trauma Center. They have medical students and Residency here at this teaching hospital. Our family has had to take my father to this level II trauma center twice. And all I can say is for those of you who are complaining …
I’ve called them numerous times since 5pm it’s (9pm) to get transferred to there ER where they don’t pick up the phone and the line hangs up after 4 minutes I called again and explained they don’t answer and I’ve been trying reach them …
The Nurse Michael was wonderful because he was an excellent listener and had a kind demeanor but their group meeting with doctors was intimidating so I would forget to mention important things like the bad side effects I got from the meds …
Me and my girl had our daughter their during the covid-19 pandemic at its peak. Everything was smooth, the nursing staff was beyond amazing. The nursing staff seriously were above and beyond amazing
This place seems like a joke in comparison to Kaiser & other hospitals. How does a hospital run out of prescriptions ? Most nurses pull their mask under their chin when their less than 2 feet away ( more like one foot as & brag about going …
My actual stay wasn’t too bad, it’s the phone experience that really disturbed me. Complained about not only receiving the wrong balance on my invoice which cause my second EEG to be delayed, but Mrs. SHARP felt the need too blame me for …
I’ve call every single business day since my Son saw ENT Dr. Roberts. Very nice Dr. But the only info I was given was that my son would be having Ear Tubes put on a date specified. I have no prep knowledge, no idea if he needs a covid test. …
I had a blood pressure reading of 186/101 and the nurse still hooked me up to an IV of Lactated Ringers which is a mix of sodium and potassium and is used to treat fluid volume loss and low blood pressure. I didn’t feel safe here as a …
If you value your time or sanity please don’t come here. They have the worst scheduling service, numbers that don’t work or you can’t call back, no way to reach your doctors, ridiculous wait times even WITH an appointment, and poorly kept …
I have been here for several reasons. I gave birth to my two daughters here and it was a wonderful experience. Dr sobrano in pediatrics is the BEST!!!!!
The ER gets 3 stars due to some staff being rude and more worried about …
Can’t complain came in cause my friend’s dog bit my hand, waited patiently the entire process . If you want to be seen FASTER I suggest just shut your mouth and be polite. They attended my needs. And was taken care of by the pa whom was …
I never went to this hospital before it was my first time, it was a great experience the staffs was nice and helpful except for one. I don’t know her name probably don’t want to know but this is what happened. I came in for anxiety reaction …
Avoid at all cost. Went if for a work injury work. I was ignored and pushed to the back of the line as soon as I said I was there from work. After giving them my works insurance number they still sent me a bill for almost 3k no one inthe department picks up or calls back
I went through cancer for about 9 years at Arrowhead Regional I can honestly say they really took care of me everything was in house and they made sure I was taken care of everybody was nice and very professional they were like family to me I love them all I am cancer free 3 years now thank you Arrowhead
I was sent here via workers comp, I was shocked by 480 volts and my muscles contracted so hard it broke my scapula. I was sent to arrowhead and I was placed in a wing with inmates. They were giving me pain meds around the clock (I was being …
I really love this hospital it is very clean and the staff are very compassionate and the surgeons are also compassionate With great good side manners I went in the ER and had A cat scan which showed a strange lastrangulated hernia and …
I’ve been going there for a year now and am dealing with a pressure sore. The nurses and doctors act like they know what they are talking about but have no Idea since the wound is still here after a year, I just felt like a test subject to …
Charged me 8000 dollars for sitting in their wait room for 10 hours crying while no one checked on me but checked on the junkies all around me several times. Not one doc asked me if I was okay, why I was crying, or told me the expense when I left.
Go to any other emergency room near you. The students in this facility play around too much during a medical emergency, the check in process in unprofessional, and the care takes too long in an empty facility. If you care about your life/health, I’ll keep it short and sweet don’t go here.
This is the first hospital I have been to in my 40 years of life where everyone from registration to nurses down to the Drs were all very professional and friendly. I came to the ER with unanswered questions from my primary dr and they took …
Dr. Christopher promised a certain med and forgot to put it on my chart. He tried to back pedal and send it to my pharmacy but with my insurance I can’t get it until the end of this the month. Who can you trust? Glad I’m not dead or dying.
I’ve been admitted to arrowhead after my car accident, my ankle and heel broken. The nurses here don’t care about anything, it’s like they just come to spend some time in the hospital and do nothing else. With very little mobility that I …
They don’t deserve a star at all. My brother in law is missing but his last known location is the behavioral health center. I’m here with his wife & mines trying to find out if he’s even here. They keep saying he’s here but once they …
The most horrible hospital with there unprofessional Ortopedics , I went there because I have 2 herniated disc in my neck and he just siad if pysical therapy didn’t work there was nothing else to do and he discharged me without finding a solution to the problem, they should sue this hospital for having this 💩💩 specialists …
I don’t recommend this hospital at all… I bring my wife for prenatal care, and is always a 4 to 5 hrs wait period. Even if you have an appointment. They only have students so you can’t even talk to a doctor.
Make sure you never leave your family, especially the elderly family alone here because some of the doctors and nurses are very inpatient and will mistreat them. I’ve seen it and definitely working on reporting this to the board.
This place needs more security. I was sent there for physical and my catalytic converter was stolen off my 2020 Toyota Tacoma! Employees cars are behind a locked gate but everyone else’s vehicles are fair game! So now I have to spend $500 that was for Christmas gifts to fix my truck! Horrible, Horrible security there!
Got into a motorcycle crash spent 5 hours in those chairs before even being talked. And the only thing I could think of was did they forget about me since they obviously don’t even know where there patients are at. Than one of the girls …
THE LOBBY IS EMPTY. only about 7 people when i arrived , and they are still taking 3 hours to even get me a temp check. i finally got taken to the back to take my weight & temperature, and they tell me to wait for another 20 minutes in the …
Same day Surgery Procedure Department:
It’s already a nerve wrecking day, one of my family member is about to get cancer surgery. The check in receptionist (Emily Herrera …) patient care is …
I took my son there to get help. He was having a hard time breathing, very confused, unable to concentrate, and his body was hurting all over. They sent .me to the behavioral center. The hole time I was there checking him in they keep …
Victoria was an angel sent from God thank-you so much for being there for my friend an having a heart you make me want to be a better person God bless you …there’s not a lot of nurses that truly want to save lives and are as caring like you… your a beautiful soul ❤️
Jazmin from Ear nose throat clinic is the best got me in for a appointment right away . She is the first person I see there that actually washes her hands before taking my blood pressure .she always remembers me when I come in . Also Dr. ROBERTS IS THE BEST !
The mental health section of the hospital. Do not send your relatives. Unless you want them tackled and stabbed with a big needle that puts you out. All’s I did was complain about the bland food. Next thing I know… The staff gangs up on …
I came here in the Er last year … I did wait a very long time and I felt I was dying of my gall bladder… i feel the wait in the er is always the same everywhere. Anyways I had to get emergency surgery for my gallbladder and I must say the …
Absolutely the worst place to ever go!!! I hate that I even have to give this place a star. I had 3 noticeable fractures and they would not give me any pain medicine at all. They kept insisting on giving me Tylenol which I’m allergic to and …
If you’re looking for proper behavioral health treatment, don’t come here, Arrowhead is one of the worst places I’ve ever been admitted to. I’d never recommend their facilities to anyone who actually cares about their physical or mental …
Daisy in ER (check-in desk) is the most unprofessional person I’ve had to deal with at this facility. She should not b working in the health care field if she does not want to help sick people. She told me to go to another hospital because …
Hello! I am a patient here. Thanks to the efforts of all the staff, both essential(non), I am now in full recovery! 3 names in particular come to mind. John, Jenni, and the man himself, Dr. Khushro. I definitely recommend this place if you have any problems whatsoever. Thank You.
If I could give a zero that’s what they deserve. Went in for treatment. Since they are in my insurance but was told they couldn’t take care of me. That I would be transferred to another hospital and it would takes two days to do so. Or I …
My daughter had her baby here Friday night . All the nurses and doctors were great ! She had great care . I couldn’t believe 9 nurses and doctors when she delivered. This is a great hospital. Thank you arrowhead! After care also great ! They kept her 2 days before release.
It’s almost as hard to get in as Fort Knox but the staff really put out a good vibe and they do help people
Room need to be cleaned better. The shower looks like it hasn’t been clean. Toilet was dirty as well. you would think since they charge an arm and a leg for one of these rooms they would have it cleaner than this. Light was out in the …
Update, I am very disappointed in the appointment system and it’s failure. I tried to get a follow up appointment with the surgeon that did my operation. The ENT service didn’t answer and they never called me back. I had to remove my own …
I was really impressed at how clean this place was. The staff are very helpful. Unfortunately we are here for my sister in law who is getting a pick placed this morning. She starts kemio Friday. This might not be the place for this but I’m asking for you prayer warriors to keep Julie in your prayers. Thank you