Arrowhead Orthopaedics San Bernardino Reviews ( 250 )
I had an outstanding experience at Arrowhead Orthopaedics. I may be dealing with a potentially torn rotator cuff. I saw a physician’s assistant named Jamie De Coster. She checked all the boxes. Explained the process well, highly …
I love this facility. Dr. Elsissy was awesome. Took care of all my needs. He was warm , friendly and to the point. I wish all doctors had his faith and knowledge.
The receptionist warned us that Dr. Patton was one hour behind, & that we could reschedule if we didn’t want to wait, but I needed to see him to schedule my surgery & get a Dr’s. Note for my employer so we stayed. …
The nurses were very kind and understanding,and helped with any questions I asked. The gentleman that came in and talked to me about my xrays made me feel very comfortable and told me he recommended physical therapy, and he seem to take …
My appointment with Dr Ghazal, went better than I had expected.
He explained in detail, what options there were for my knee injury.
I was made to feel comfortable, to ask questions, without feeling dismissed, as …
Dr. Ghazal is Best orthopedic Doctor hands down ! He actually wants to help his patients and takes his time to explain everything that’s happening with your injuries!!! Thank you Dr. for taking care of my knee.. your awesome !!!
Why does Dr Wong continue to practice here, or at all! I wish I would had seen the reviews prior to being seen by him. First of, they are very unorganized and did not send the MRI request after several request. They always came back and …
Dr Patton operated on my foot resulting in me being on a knee scooter for two months. Despite that I like the guy and thought he did a great job. He put a pin in my toe, pulled it out yesterday and it looks like I’m healing. Desired result. I received excellent care. Dr Patton is 5 stars.
Not only was the entire office staff professional, friendly and helpful, but Dr. LaRose was so kind, caring and thorough with me. He spent time listening to me, and was open, honest and so helpful. I felt a weight lifted off my shoulders and I knew he was going to help me.
Dr. Hadley was very helpful and interested in my condition. He did all he could medically to help me through a ruff incident. I am thankful and appreciative for all he has done and willing to do in the future. Until there is a cure for old age I’ll just have to be happy with my current results.
It’s a great place to see an specialist, the time to be seen is on time. And the staff are very awesome. They make your visit conterable. I enjoy my appointments there.
This was my first time there and i had the best service ever!! Everyone is so pleasant and so caring ❤. Dr.Elsissay is a awesome, caring and just the best Dr. I’ve ever met!! I enjoyed my visit and I’m feeling the best i have in months. Thank you so much!! Your staff is awesome!!😍 …
Had an appointment is about a month, they called when they had a closer opening. I didnt have wait long either in the waiting room or the little room. Dr. E was really nice (was my second appointment), he answered all my questions easily and understandably. His office staff all were really nice too. All in all a good experience.
Very nice worker’s, very quick service. The doctor’s are very caring and concerned about you health issues. Dr. Gazelle is awesome. I would highly recommend this place to anyone who needs Orthopedics service done.
The Rancho Office is wonderful, the staff is friendly, professional and helpful. I don’t recommend going to the the Redlands office, it needs to take some pointers from the Rancho Office on how to treat the patients. Do not make an appointment with Dr. Jonathan Lee, in Redlands he was rude, uncaring and dismissive of my pain.
The staff is friendly, courteous, attentive and show empathy. I had x-rays done which they altered positions for my comfort, my PA Eddie Ronquillo was patient and answered all my questions without rushing me, and I got a splint from a …
Well it turns out that i am very happy with arrowhead i had a bad experience with a P.A. at the San Bernardino office and it kind of put me on the edge so i didn’t have to much trust in the rest of the staff but turns out they are very nice …
Dr. Daniel Patton, is amazing!!! I have met many doctors in my life dealing cancer and its very rare you get a doctor that (listens) and genuinely cares.
First time meeting him and I am impressed!!
Dr. Skubic is wonderful. He takes his time with you and never makes you feel like he’s in a rush. He takes time to explain your prognosis, outcomes and etc. His office staff are just as wonderful and very welcoming.
Having surgery can be a nerve wrecking time for anybody. The entire staff from the receptionist to the Dr. Grames were outstanding with their bedside manner and making the the experience positive. All aspects of my surgery were explained in a detailed and caring manner.
I have been seeing Pamela Moore shes an NP and has been a very nice experience. She is a very caring Provider whom is considerate with patient needs and is aware of our medical necessity. The office visit is very curtious and professional …
Staff make you feel very comfortable with a professional attitude. Heidi the P.A. Was always welcoming and extremely knowledgeable. Treated as a person not a number even when really busy.
Amazing experience from start to finish. I had knee surgery done by Dr. Ghazal and he did an amazing job. The physical therapy staff helped me recover and supported me through all the aches and pains. I have zero complaints!
I have chronic back pain. And I go for injections in my back. I am very happy with the two shots, I just wish they would last longer. Everyone there is always good to me. …
Dr Anna Nikachina has changed the quality of my life! I walked into her office losing hope. I walked out of her office crying with relief because she restored my hope! Dr Anna was very precise in discussing my amount of pain and the …
Dr Skubic exhibits excellent knowledge of orthopedic medicine, listens closely and patiently while developing a very appropriate treatment plan. His office staff is “exceptionally” professional, friendly and knowledgeable. The office flow …
I had a double vertabrae fusion @ C5 to C7 and they have taken such good care of me. Christina have been awesome and the other staff have a smile always. They listen to the patients and the is NO shuffling you around and rushing you out. Thank you Dr. Stienman and Christina. Christina you are AWESOME!
Best Doctors and very helpful. Had one knee replacement here and it went great will be having my second one soon. They gave me great care and post treatment.
Great therapists. One therapist covers more than one patient. The therapists do have the help of assistants. Pool therapy is great. I would give 5 stars but sign in to pool therapy is less than smooth. You have to bring your own safety pin to attach your locker key to your towel.
Dr. Zack Hadley did a great job getting me back to full health. I had torn my quad muscle from dry knee cap. He was very confident in the surgery process and even when I had some complications they took great care of me. They do have a lot …
I was referred here from an Urgent Care that said they were the Best with Children….. They were Right! My son broke his arm and needed to see an ortho…. from my first phone call with scheduling an appt….wish I knew her name so …
Dr. Ghazal is a kind, wonderful and caring genius. He’s the only one I would ever trust to treat myself or loved ones. Thank you Dr. G. You’re a rock star.
I appreciate Dr. Steinman
so very much not only for his knowledgeable advice, but also for his kindness;
he would take the time to explain to me what it showed on my MRI & as to why i …
Great visit with Dr. Grames. He took time to discuss my injury, reviewed x-rays and explained the area of concern, then took time to discuss various options of treatment. Thanks for taking time to make me feel liked you cared about my recovery and just rush me out of your office.
Doctor Solomon is a straight forward, likeable, and honest guy. I really respect him. I wish I could rate him separately with 10 stars! Nick in Physical Therapy is very professional also. I feel like he truly cares and knows what he is …
Dr Ghazal is a very knowledgeable personable and thorough doctor and surgeon. I’ve been extremely happy with my knee and shoulder surgery at least eight years ago. Unfortunately he doesn’t do back surgery but if he did I would also trust him with that. It’s not easy finding a doctor like him.
Dr. Hopkins and Alan Ceralde have been great in helping get rid of my sciatic pain. Surgery went smooth and recovery is going smoother than I could have ever imagined. Ceralde was very attentive during my follow up and eased my nerves when it came time to address my incision! Great doctors, great staff.
My husband has surgery on his cervical there and the nurses and doctors were great they were caring or understanding there are helpful and they do a good job. If we ever had to have some kind of surgery like that again they would not hesitate going back to that same doctor and hospital
Very good experience, Front desk and back office were very professional and so sweet and helpful.
The Dr was so nice and shook my hand and introduced himself to me. …
I have had my Knee done from Dr. Governing and had great results. Life changer.
I just had my Hip done from Dr. Elisissy. Same thing great results Life changer. …
For my first time coming here the throughout all experience was great from the start, girls in front were very much help as to where the wait wasn’t long, they have a friendly staff, wait for the doctor wasn’t long either. Dr. Patton was …
I had hand surgery on April 17th. It was my first surgery ever and Doctor Matiko did an amazing job. All of the staff in the surgery center were amazing! I felt very comfortable and was very informed of what to expect. …
Dr. Ghazal is a very caring and compassionate doctor. I have enjoyed being his patient because he shows me that he truly cares about my current health and future ability to walk and run. I’m grateful for all he has done for me. I highly recommend him to any patient in need of a good Orthopaedic doctor.
I’ve been going here for more than 10 years for numerous things. Every Dr. I see is amazing. Always eye contact and feels like their part of the family. Spine and pain management. Staff is friendly. They need more parking though… More patients than spaces for sure. Beautiful building!
This place is a joke. I was having a difficult time trying to get an appointment. Trying to be positive in persistent I overlooked that nonsense and went and seen the doctor I don’t feel that he listened enough but, there is guidelines that …
My experience with Arrowhead Orthopaedics was great. Dr. Patton, in particular, is a wonderful, compassionate, empathetic, Doctor. Couldn’t ask for better. Staff at both Victorville and Redlands facilities are friendly, warm, caring, people. Almost sorry I healed so quickly!.
The staff is very friendly and helpful. The office is very clean and everyone seems to really care about the pain and problems you are going thro. Dr. Steinmann was very knowledgeable and he took the time to answer all my questions and find …
My time there (son speaking) was not bad or scary. The doctors and nurses there were nice and even provided me with the WiFi password. I would not like to come back cause that means something bad happened but overall a nice place with great service. Don’t know about price though.
Dr. Gail Hopkins is an amazing surgeon! Great heart, great bedside manner, great care! I recommend this office over the Riverside office only because this lication is much faster. You don’t have to wait as long to see the doctor.
I was referred by my physician to Arrowhead Orthopedics for a mass I had in the palm of my hand. Doctor Jason Solomon took great care to make sure what was going on inside my hand before he did surgery. The pre-op staff took great care of …
This is were I see my pain management Doctor. They have been very good with me. I have been going there for 2 years. They have been doing a very wonderful job at helping me get rid of my PAIN In in my Lower Back. I have received steroid injections and next week I will getting shots in the hip area. So Far So Good.
Had a follow up appointment with Dr Grames at Arrowhead Orthopedic in Redlands, Ca. I always appreciate the way I’m treated in a professional and respectful manner. His immediate staff is very professional and polite.
I’ve been coming to A.O. for many years. I see both Dr. Lee and Pamela Moore. I see both of them for pain management. I mostly see Pam and I feel as if she really cares about how I’m doing. I’m in the process of having surgery and she truly …
I absolutely love Dr Grames. He is always kind and compassionate, but honest and up front as well. Not only did he find the problem other doctors couldn’t, he gave me back my mobility and in a sense my life. I spent years in pain and pushed …
The day I went for my appt he was running behind. Although a bit frustrating, I can see why. Unlike many Drs I’ve seen in the past, he takes time to listen & study his patients, not just our chart. I felt it was a thorough examination and I trust we made a good decision on the next step.
Dr Patton is a knowledgeable doctor who is warm, friendly, very skilled and quick to put your mind at ease. Although he is busy, he is always willing to all your questions, answering any concerns you have or explain an X-ray. He has been my surgeon twice now Without any complaints.
I seriously have no complaints. From the receptionist to the nurses to PA’s to the doctors/surgeons. Everyone was so courteous and helpful. I was in a tremendous amount of pain which injections gave no relief. …
Great appointment with Jamie, the PA. She was kind, informative and helpful in letting me know there was more than narcotics (which I am allergic to) and steroids (which I can’t take due to other conditions) that the pain clinic can do for me. She answered all my questions with a genuine calm and kindness. I recommend her highly.
The staff are friendly. Dr. Steinman listened to my concerns, although I have a work related injury, and I believe took my injury seriously. I hope workers comp will approve a much needed surgery and allow Arrowhead Orthopadeics to take …
Today many doctor’s do not take the time to listen and inquire to help their patients. Dr Ceralde was very informative.. Asked questions and gave me straight forward answers. He was concerned about my health and wanted to help me to feel better. I was very satisfied with my 1st office visit.
My husband had surgery here. The surgery went good. There are great people that work here. It’s after the surgery where the problem begins. They are so so slow on there paper work. It’s been almost 3 weeks and they still can’t schedule him …
Dr. Patton is such an amazing doctor and surgeon. He cares about each patient and what procedure would be best for them. He has a GREAT bedside manner, he is very knowledgeable in his foot and ankle specialty, and his talent in surgery is …
I met with Dr. Allen on July 10, 2019. I had an early morning appointment and was called in in a timely manner. I felt Dr. Allen informed me well of recent tests and we were able to decide on a next course of action. The facility was clean and easy to maneuver even with a walker.
Dr. Allen and all of Arrowhead Othopedics staff were outstanding. I always felt valued and important. Everything was explained with patience and all of my questions were answered fully. My results were great.
Terrific place. Friendly, polite, professional and thorough. The staff are very friendly and you’re never waiting long. Dr. Anna Nikachina is very professional and makes you to feel comfortable and at ease, she explains everything and answers all questions. I would recommend this facility to everyone in need of orthopaedic care.
Amazing staff and service. Especially during this Covid-19 health crisis I feel very certain that the highest health standards are being achieved to ensure my safety and best outcome. I am so pleased with the speed and assistance in all …
The doctors I have seen are very warm hearted and take their time to listen to the patient. Above all some of the doctors pray with their patients, something that is so rare. You can never go wrong with a doctor who puts God side by side his practice. I feel blessed to have been seen by such a doctor. God bless you Dr Elsisy
Doctor Solomon and staff were very polite. Dr Jason Solomon, did a great job. He was even kind enough not to damage a tattoo of mine , he took extra time with the surgery. In the area needed. And you can barely tell that I was cut open …
Dr. Tran, what was the doctor I have seen for pre-op and post-op. She has been professional friendly and personable as she keep me informed on my best practices during and after my surgery. Very helpful and informative when I have a …
My visit to Arrowhead Orthopedics was a very good experience, the front office staff was courteous and very quick to check me in. The gentleman nurse who tended to me was very efficient and got the ball rolling quickly. There was a …
My appointments are over 2 hours long. I wait always around 45 minutes to get
To my room for my consult and then wait another hour to see the doctor there. I love Dr. Patton but it is frustrating to lose a whole day just waiting.
Dr. Allen / Arrowhead orthopedics is the absolute best!! Truly amazing!!
I had a complicated back surgery which he performed and he was outstanding, also very caring and informative. My surgery was complicated, even though I …
We got 2 stars because the appointment was quick and we love the PA (Megan). The assistant who cut off my daughter’s cast burnt her arm several times with the machine. They were not as pleasant with pediatric patients at the Redlands …
Overall a pleasant visit with the doctor. He is kind, informative and respectful.
Front desk area can be a little more useful. Seemed as one of the young ladies …
This office was wonderful dr. Megan was very respectful took time to explain to me when i had questions she even came back into the room afterwards to make sure i fully understood everything . The assistant was very helpful and …
The physicians at this practice are excellent. Dr Skubic performed my mothers disk fusion and she was up on her feet so fast it startled me. The spine institute is extremely efficient and of the highest caliber of health care. My mothers quality of life is much improved. The results are amazing.
An excellent team and exceptional doctor! Dr. Ghazal is an outstanding professional provider an also a very nice person. Even with a very busy schedule he takes the time to make sure that patients don’t leave the office with unanswered questions. Dr Ghazal always have a smile for us! Thanks
They have great friendly receptionists , Hollie Decasas and Pedro Gomez , they always remember my name are treat me like a person and not just another patient . They make my visits easier. They also always answer my question with great …
I’ve been here once it seemed well enough. Although calling in and trying to make an appointment is not the easiest thing it seems like these guys answering the phone are preoccupied or they just need to learn phone etiquette. …
Dr. Steinmann was very nice, friendly and helpful. I’m glad I choose Arrowhead Orthopaedics in Redlands for my care. The staff is friendly and made me feel comfortable. I’m happy I found a new Back Dr. Thanks
At my initial appointment I was greeted kindly and the staff showed sincerity and concern when talking with me and my husband. Doctor Patton was very thorough and answered all my questions. Doctor Patton explained what was going on with my …
I see Dr Jason Solomon he is very professional and well spoken. I had left shoulder surgery that involved my biceps and tendons and I like that he he explained my procedure before and after so that I understood along the way and knew what …
If you’re not having surgery, they have no interest in helping you. As soon as I told the Doctor that surgery was not an option for a young woman like me, the Doctor did not even attempt to help me find a solution for my pain. The only …
My opinion has drastically changed. How does a doctor speak out of both sides of his mouth. He told me tarlov cysts do not cause symptoms. And then told me the surgeries he has seen have made things worse for people. Huh? So, people are …
I have waited over 3 months for an appointment . I get here 30 min.early to be told Dr.Burton is 2 HOURS BEHIND?
And to reschedule I wouldnt get anything sooner then middle APRIL? …
My experience was amazing! I was called in with in minutes of my appointment time, & Allan, the PA, was there within minutes. He explained everything completed & answered all my questions. I feel completely comfortable recommending …
Very quick and smooth place. Everyone was very friendly and fast. Unlike some places that leave you waiting for hours to get treated. Dr Ronny Ghazal was direct and encouraging with my requirements. Felt secure with the info he gave me …
About 3 years ago my insurance company referred Arrowhead Orthopaedics Redlands for my left leg. I met with Alan Zane to start physical therapy sessions. He was very professional, knowledgeable and helpful. He was very nice, friendly and …
I’ve been only 2x and while most of the staff I’ve met were nice, I wasn’t seen for over an hour past my appointment yesterday and was again super late the 1st time. The office is too small for the amount of clients they serve. The rooms are hot, sweaty and crowded. If I had somewhere else to go I would.
My first visit Dr Ghazal was very informative made me aware of options explained things to my understanding and made a plan to follow to achieve my goal of physical well being. Dr. Ghazal made me feel comfortable and confident about my upcoming treatments.
Dr. Patton has the best bedside manner of any doctor I’ve met. He was extremely patient in answering ALL of my questions and made me feel at ease. Very down to earth doctor with lots of patience and lots of surgical skills. Now I know why he’s considered the go to surgeon in the region for foot injuries.
Dr. Ghazel is a consumate professional. I received the best of care under him for a broken foot. He is kind, attentive, and well knowledged in his field. He is one of the best doctors I have been helped by in any years of any type of …
The staff has been more than helpful, knowledgeable and always makes sure the patient is taken care. They have fully listened to my issues and were able to come up with a plan to eliminate my nonstop pain, all the while making sure it was …
After several return visits, our experiences were significantly better. The staff were friendlier and more helpful. While not perfect (certain documents took way to long to get signed and delivered), it was a large enough improvement that I wouldn’t mind returning here for care in the future. I’m glad to change my rating!
Zero stars!!! Absolutely none caring, none passionate doctor treated me like I was just another number waiting in line. He didn’t even read my MRI Results appropriately didn’t offer me any type of treatment. Only spend a few minutes with …
The most efficient and productive medical office visit I’ve ever experienced!! Loved everything about Dr Ghazal. He completely understand my concerns about my injury and offered a multitude of options for further evaluation and treatment. …
I had a wonderful no stress visit. Frequently your first time visit is a hassle but not here. My appointment was for 4:00 PM, I was taken in the room at 3:50 and Dr. Steinman walked in with a kind smile at 4:00pm. He was very …
The staff at Arrowhead Orthopedics in Redlands, are by far the most helpful and kid. The staff makes you feel so comfortable and welcome, they are just like you and I, real people , that have a heart. The knowledge that I have had shown …
Dr.Soloman has been incredible throughout my recovery. He makes you feel welcomed and always answers any questions or concerns. I am very pleased with the outcome of my surgery and I wish I could recommend him to everyone. He is such an amazing Doctor, I will forever be grateful for him. 😊 …
Glad I made the drive out here for a second opinion on my meniscus tear. Dr Ghazal is wonderful. He came highly recommended, very honest and straightforward guy. The place gets BUSY so expect to wait , but definitely worth it. Staff was very friendly and helpful as well
Dr. Solomon is excellent. He performed a much needed surgery on my arm masterfully. Prior to the surgery, he answered all of my questions and concerns, informed me of the entire procedure, which alleviated all my worries, was courteous and …
Nice and clean office. The staff is very kind and helpful. The waiting room has plenty of seating with a tv going to keep you entertained while waiting.
Dr Hadley is absolutely great. He listens to me and my concerns and takes the time to explain. My only complaint is that I didn’t get to see him before my 1st botched surgery.
I’m extremely nervous when it comes to going to any Doctor, but the staff here are amazing. Everyone I encountered was friendly and kind. The Doctors are thorough and up front, and take the time to listen and answer any questions that you …
Excellent! Dr. Patton is a doctor and a healer. He does not try to talk one into unnecessary surgeries – unlike, in my experience, one’s typical podiatrist. I highly recommend Arrowhead Orthopaedics in Redlands and Dr. Patton specifically.
I really appreciated how the Doctor was upset with an MRI that was poorly taken and not clear enough to properly diagnose my problem. He requested a detailed specific MRI exam that would be able to narrow down and see clearly the issue of …
I love Dr Paul Burton’s Orthopedics at Arrowhead Orthopedics they are the best!!! of friendlier and friendliest of people the whole staff. Great service
Great care, and good hospitality. Thank you for all you do, you are most appreciated God bless you and staff.
I am so thankful for Arrowhead Ortho PT! I had a frozen shoulder and was trying to work it out on my own but to no avail! I was seen by Patricia (all the staff are top notch) and through hard work and excellent care, I’ve got the use of my shoulder back! Blessings on you!
Dr. Anthony Smith was awesome, along with everyone that I encountered along the way, the people who took my X-rays, as well as the person who casted my foot. However, the reception did a poor job at following up with my PCP regarding the …
I Have known this organization since 2010.
I have always received the best care along with the best professional advice. Dr Stinmenn is one of the best surgens I have had the pleasure of working with. …
Some of the best doctors and physical therapy staff I’ve ever had. I’ve had 2 surgeries with a hand specialist and knee specialist. The results have been great. My pain management doctor is wonderful and listens to my concerns. I tell her my concerns and she always has an answer and or fix to help me feel better. Highly recommend!
I had Dr. Ceralde and he always went straight to the point and was very informative. He provided all the information I needed to know about my scoliosis. Also, the staff that greeted us were extremely nice, quick, and helpful with both of my visits. Overall, I had a pretty good experience here.
EXCEPTIONAL… incredibly knowledgeable and able to explain things comprehensively. The PAs and Surgeons are the best! The staff are EXCEPTIONAL as well. I had my first surgery more than 12 years ago and had another surgery this year. …
Arrowhead orthopaedics is unmatched when it comes to patient care. From the moment you walk in the door you’re met with nothing but the kindest staff. From the receptionists up front to the nurses and doctors in the back you’re treated like …
Dr Hopkins is very informative and has the ability to be human with his patients. Understands that we don’t have the knowledge he has. The information and options I was given allowed a normal person like me, the ability to make an educated …
I love this place everything is located in one convenient location. My pain management doctor is the best and has always been awesome she is always on time, quick and personable. …
I ruptured the tendon in my left thumb. So I had reconstruction surgery to repair it. I was sent to arrowhead orthopedics. Harold is the best he was not just informative but he is a really good occupational therapist they were very professional. He is. So knowledgeable
Ronnie is a kind, compassionate and caring person. His bedside manner is the best I’ve experienced. His medical knowledge is very good and I trust him explicitly. He is not just interested in getting you into the operating room. He utilized …
This clinic is the absolute best. Hands down. My Doctor is Dr. Nikachina and she is just amazing. I have serious back and orthopedic problems that she has helped me through with the utmost care and prudence. I love this clinic and my doctor. This clinic rules. They (in my opinion) are the absolute best in the I.E.
Great Doctors, Nurses, Physical Therapy and staff. Everyone is very nice and are very helpful. If I ever have to have any surgery again, I will definitely go here. It’s worth the time I drive to go here. I’ve never had to wait a long time in the waiting area or in the room for the doctor. Very punctual.
Dr Peter Elissy is one of the BEST orthopedic surgeons. My husband is 87 years young and needed and extensive hip replacement and parts had to be ordered. Dr. Elissy explained all in detail and his patience was great. But thru all of …
Omg. This office staff here in hand specialist dept are beyond clueless!!!!!
So unprofessional. Been her 3 times and no one here knows where my paperwork is!!!! Cant get any answers. They look at each other like deer in headlights. Who hires these people????
Staff at all levels of service are beyond competent. They dont just do their jobs . It’s as if they are cast members. I’ve had many experiences with PT clinics over the last 20 + yrs. This office is story book good. Knowledgable, Kind and thorough. Not often impressed I am well beyond pleased with my care. Thank You.
Megan the PA at Arrowhead Ortho is the best, she really shows compassion and you know she really cares about you. The front desk ladies are usually very nice. The last visit one of the front desk ladies was kinda rude like she did not want …
The staff was extremely rude and Unprofessional. I have never been treated like this in a professional setting. My appointment was rescheduled two different times, after being confirmed. Stephanie was one name I had to write down and post. …
Everyone is very nice and professional. Great bedside manner. Ari and Edwin were both very helpful with my cast and my endless questions and concerns. Always made me feel like my concerns were listened to and addressed.
So glad I chose arrowhead orthopedics! Front office girls were super nice! I was in and out of there is such great timing. The gentleman that called me back to take my X-rays offered to carry my purse ( I’m in crutches) seriously so …
Everyone at Arrowhead Redlands were professional and helpful. I cannot speak too highly of Dr. Burton. He’s not only an amazing doctor he is a wonderful person. I am also very happy with their follow-up. Using Redlands Community Hospital was also a real blessing. I am so happy to be pain free after four years!
Was great. After jumping from doctor to doctor I landed here, where they found the break in my hand where other doctors couldn’t. Christina is wonderful and soft. She seemed kind of like she was having a bad day when I seen her but she’s great nonetheless. We all have them.
I was very satisfied with the professional service that was provided. I felt like he was sincerely trying to give me his best advice that would be the best for me. Also, I was very glad when he offered to say a prayer for my healing and I …
Dr. LaRose is a great doctor. Although I have a lot going on he has done everything he can to provide me with the best medical advice. He makes sure that I am aware of options available to me. The one thing I like most he wasn’t so quick to …
Had 2 surgeries there, staff was great, receptionists desk at clinic need more training for treat and check patients in,some are very rude,and not friendly at all,Doctor Burton the best,great doctor,nurses great as well..👍❤️ …
Dr. Steinmann is the best. He’s very knowledgeable and smart with great experience. He looked at my MRI results and was able to explain and educate me, on what was actually going on with my problem. …
My experience was only positive, it was smooth all the way. No waiting time really for any of my appointments and the time spent in the exam room was very minimal. I actually wouldn’t mind if I had to come back for any treatment here …
Doctor Hopkins is the best! I went in to see him and he was a no nonsense kind of person. Directly to the point and real easy going about it. His staff were all well behaved and great also. They took care of me with no problems!
We highly recommend Dr. Jonathan Allen! It was so easy to schedule an appointment, the office is incredibly clean and spacious, we were seen very quickly, and the doctor and his staff were absolutely amazing. Dr. Allen is very easy-going …
AO is an excellent treatment facility. I am experiencing a third major surgery later this month. I have zero worries as the staff is very professional, caring and efficient. Dr. Paul Burton is one of the nicest men, I have met in a while and is also professional. He explains everything. It is good place if one must have surgery!
Super helpful staff at the front desk sorting out insurance issues. Got me in super quick barely any wait time. I was in and out in 45 minutes that’s including X-rays meeting with the dr and getting a cast put on. All the staff was super …
This is for my wife. Very professional staff very good system. Dr Husain is wonderful Orthopedist. Very caring and educated us very well. He had quite a few patients but when he was with us he made us feel like he does not have any other patients and we are the only one I personally give him five stars
Thank you all
If you don’t think a doctor can be dismissive of an injury and probably bought by an insurance company in today’s world then you would be very wrong. I had to make a complaint to the Medical board of California in this case because I was …
Very professional experience. I was treated like a person not a number. The staff was pleasant and was able to answer all of my questions and concerns. Even though I was a new patient I felt like I was a patient there for a long time. …
I’ve been trying to obtain an appointment for a WC injury since mid January and Renee, who I was told is the person who needs to set up an appointment for me, has not reached out to me since receiving the authorization to treat. I have …
My husband two surgeries with Dr. Solomon and both surgeries are botched. His last visit with him he said He was perfectly healed. He didn’t even listen to me or my husband that his left hand was still numb. He went on saying that He was …
Amazing treatment, great staff.
Dr. Elsissy is a great doctor and his staff are great, Megan especially.
So glad I trusted them with my orthopedic needs.
Dr Pamela Moore is a delightful person to visit for my pain management every month! She’s very informative and just a pleasure to see. Most everyone at Arrowhead Orthohapedic are really kind and I actually have 3 or 4 different Doctors …
Very professional and made me aware that if I changed my mind, and wanted therapy, they could still arrange it. She gave me exercises in lieu of therapy.
All the surgeons here are exceptional…top in their speciality. Therapist here are also top in their profession. All the PA’s I’ve interacted with are superb! Bedside manner, relatability…all above par. Their abilities and clinical …
Arrowhead Orthopedic have Excellent customer service . Dr. Hadley it’s amazing doctor very thorough and provides patient care, love my Dr. I highly recommend.
Horrible I got a bill for more then my co payment and she argued with me when I called about it 500 bucks for 10 min talking to a specialist didn’t even do anything and I brought my own xrays in…what a rip off these places …People how …
This is a Angel to my Heart. I call Dr. John Steinmann my Daddy. Why he saved my life. He made me the Woman I am today. I know people with back injuries have little faith in a miracle. I will let you no, he forced me to get clean,and I …
Parking is very poorly designed considering it is an orthopedic clinic. Both times I visited I had to park far on the street and limp to the front door. Facility inside is clean and wait times weren’t too long. Of the 2 doctors staffed here …
Dr. Wood is an amazing orthopedic surgeon. He is very kind and attentive to your needs. He really takes his time to hear you and answers any questions you have in regards of your health. I would recommend this orthopedic clinic and Dr. Woods
I tried to get a WC appointment for my shoulder and they were extremely rude and very unprofessional. I picked one doctor and then I called 7 business days later to be told this doctor does not do shoulders. Why would you not educate …
I was seen by Dr. Hopkins W/I 5 min of arrival. He is a gem. Very thorough, X-RAYS, EXAM. INJECTION in my locking ring finger. The pain was and still is very hurtful. His office staff was friendly, so fast, I didn’t have time to complete my …
I have had an Awsome experience with this facility and of course all the people who work here. Everyone very nice and friendly professional and everything is handled in a timely manner. I highly recommend this place.😁💜 Doctor Patton is my …
Arrowhead Orthopaedics is a very professional place they have taken.the Best care of my issues the doctors here
Have gone the extra miles to address my pain and well being , these Doctors do …
I really appreciate this facility and the help they provided me with very nice people caring for others needs and very friendly I was very satisfied with my visit
Thank you to Arrowhead Orthopedics and especially PA Hoai Tran for outstanding treatment and friendly service. She always goes that extra step. I am highly pleased.
I was given an EKG and told it it was abnormal left messages two days in a row finally got a hold of them and they say oh it’s normal I asked why I wasn’t told why would I be left two days thinking I’ve got a problem with my heart they didn’t have an answer
I was really pleased with the thorough evaluation, explanation and time spent by Dr. Grames. I left there feeling confident with a plan of action for my sons injury.
PA Anthony Smith is great, very excellent mannered, makes you feel welcome like a visit to a friend not a doctors vist…takes to heart what you have to say as a patient…
The staff is nice and professional…I absolutely love Dr.Elsissy. His bedside manners are soothing… and Dr. Allen is really nice and uplifting….Also Meagan is really nice and professional…
I thought the PA wasn’t listening to my request and was in to much of a hurry which I understand when busy, however all the visits I had previously were great.
Very professional and very quick to assist patients. Questions and concerns were answered. I highly recommend this facility. 🖤
Thank you Mr. Anthony Smith. …
Pac Tran Hoai is so professional and so experienced I get injections every six months and when she did it I never felt it she is so good that I requested to have her do it each time
I love love my Hoai Tran PA-C she is thee best PA hands down, she caring, very personal easy to talk to over all I have nothing but good things to say about her!
i wish i could give them zero stars. they were great in the beginning but began messing up HORRIBLY. first, they FORGOT to have me get my blood work the DAY BEFORE my surgery and decided to call me at 6 o’clock at night so i almost had to …
Wasted a year with Dr. Woods. Nothing special there. Then i have my 1st visit with Dr Barry Grames and its go time. Great surgeon. I was hit on a jobsite and to say the least, Woods wasted 1 year of my time and in the end said i cant do …
Staff was so helpful. Dr. G IS AN EXCELLENT Dr! He’s professional, and personable. He really listened and responded quite lengthy. I’m happy with all the doctors I have seen at Arrowhead. Thanks to all of you.
They are really nice here I like how their on it to remind you of your appointments through text it helps me alot. I actually forgot about an appointment and two days ago I got a text reminding me of my appointment.
Dr. HADLEY was very thorough and straightforward and I like that. He knew what he was talking about. It was my very first visit to the office and I just moved near the area and it was nice and clean also.
This is the WORST customer service facility I’ve ever experienced. Everything having to do with office staff, making appointments, getting approval for my procedures, having paperwork filled out, and even reaching a human that cares about …
The provider Tran PA-C spent less than 5 minutes with me and didn’t even touch my knee . This was a post op surgery visit. Even after expressing the pain I was in she seemed unbothered. I’ll never go back to her again.
Was taken back 15 minutes after appointment time, waited over 1 hour in exam room before seeing provider; provider removed dressing but did not assess my range of motion and gait, 2 weeks post op hip replacement; PA was kind and caring,, …
Dr. Ghazal and staff thank you for your kind treatment, it is always a pleasant experience when visiting this facility, I highly recommend you to anyone.
Overall a very good experience a little problems with the nurses up front getting prescriptions when needed other than that very good experience doctors correlated with the specialist and specialist who care what needed to be done 3 months …
Great awesome staff there. Got meniscus tear repaired and healing fast. Thanks to Dr. Hadley and Kelsey for explaining to me what I had and giving me motivation. 5 ⭐️👍🏼 …
Difficult to get appt w dr but i did more than a month wait. i called to see if i could get xray and mri before my appt and thats when they told me dr wouldnt be in office the day they had scheduled my appt….good thing i called. so i …
As long as you don’t rely on their text message platform that’s defective, the docs, PA’s & staff are wonderful.
PA, “Doc” Tran gives you the straight story – she’s great!
Very friendly and professional. Knew exactly what needed to be done and got it executed without delay. Very much appreciate their help. Road to recovery! Thanks.
My doctor, Dr. Ronny Ghazal is excellent of what he’s doing as a Surgeon. He explains everything before he starts the procedure. And I’m very thankful that he is my Doctor.
I had a great experience at Arrowhead orthopaedics.Everyone from reception, nurses and casting were very pleasant and professional. The Doctor was very attentive and addressed all my issues and concerns. I would most definitely recommend Arrowhead Orthopedic.🙂 …
Phillip Glivar, MD and his office is absurdly late in schduelding appointments. The in-person secretary tells you one thing about scheduling and then over a month later, had to call back (i hadn’t heard back) and the phone receptionist …
The doctor didn’t do what he said.for that the last appointment he said the last appointment he was gonna drain my knee and give me 3 different shots he got a ok from my insurance and I went in and I heard him say I don’t have time the last …
Always a pleasure to be treated by her. In fact, I really like all of the staff at Arrowhead Orthopedics . Very courteous and helpful, at all times, from making my appointments to receiving my treatments.
Kelsey and her staff were very helpful and made me feel at ease. I would recommend anyone to Arrowhead Ortho especially during a difficult time that your having. They will take good care of you.
Didn’t feel comfortable with her, like my illness was a hindrance (to the nurse practitioner). The testing was relentlessly scrutinizing, & as though any personal options were ignored/ disregarded. Also, it was extremely unprofessional/ …
After 8 yrs of living in pain. The last 3 yrs with some level of pain 24/7. My mind was exhausted trying to function everyday. Today for the first time in 8 yrs after my 1st injection I’m in a uforia of peace. I love this place for …
Love this place. Everyone is so friendly and welcoming. Especially Dr. Patton, he answered all my questions which made me feel a sense of relief. If I could give them more than 5 stars, I would!
Always a pleasure coming to this office. The staff is friendly and the Doctors amazing. I usually see Dr Ghazal and have an amazing time. This time I was there to see Dr Elsissy and also had a great experience. Walked in with lots of anxiety regarding my visit but Dr Elsissy personality automatically put me at ease.
Who likes going to the doctor ? Who is eager to get shots in their knee ? I did , why ? I’ve had about 75 shots in my knees , every single one has hurt . That is until I found that one , yes I hit the jackpot with her . Dr. Layne has given …
I recently had a procedure done with Arrowhead Orthopaedics regarding my right shoulder. Dr. Hadley, Dr. Smith and their entire staff were beyond professional, friendly and competent. I was highly impressed with everyone involved. I …
I absolutely love the doctors and the P.A’s I have seen here they alone get 5 stars. My 1 star is for the staff. The young lady at the front who was checking people in was so rude to every single person who can in. I think she needed to …
Paul Burton is one fantastic surgeon. You can be confident of good results with him. The facility he works for has the best physical therapy department I have ever seen. Others don’t even hold a candle to them. The doctor and his team will do their utmost to meet all your needs, be assured.
Dr Elsissy, is the best Orthopedic doctor. His bed side manner puts me at ease along with his genuine concern for my injury. He takes quality time with his patients and answers questions. I am so thankful for him.
If I could give this a negative # of stars I would. Scheduling is a joke they take forever to even call you back. The Dr I saw had the most awful bedside manner, he projects his own personal issues into your situation and gives zero …
I was referred to Arrowhead from Kaiser and so far I have been impressed with how they have gotten me ready for my knee replacement! Has been a very easy process and they have worked with me for treatment dates and any questions that I have …
I love Arrowhead Orthopedics’s in Redlands . They are all so nice and welcoming . The back nurses are so helpful and patient in all your needs. But my best one I enjoying seeing is Dr Hadley . He is the best in what he does. I’m so thankful for all he had done for me. In all best Orthopedic office to go to
Great facility modern, new in appearance, clean
The personnel are great & very helpful…
Kelsey Layne PA was fantastic. Very knowledgeable caring & provided information …
Third visit with Dr. Burton. Very focused and professional and apparently much in demand. I’ve had no surgery but received custom knee brace that has worked as he prescribed. …
Dr. Burton and his staff are very professional, friendly and caring.. Had a right knee full replacement February 2022.. My Physical therapy at this location was wonderful. I had a great recovery. I am back again to have my left knee …
My family loves Dr. Patton. He’s done surgery on my son and has always been very professional and compassionate. It’s always a pleasure at our appointments. I don’t feel like he’s rushing through it and I feel that he listens to my concerns and doesn’t brush me off like some doctors do. Highly recommend him 😊 …
I had an outstanding experience at Arrowhead Orthopaedics. I may be dealing with a potentially torn rotator cuff. I saw a physician’s assistant named Jamie De Coster. She checked all the boxes. Explained the process well, highly …
I love this facility. Dr. Elsissy was awesome. Took care of all my needs. He was warm , friendly and to the point. I wish all doctors had his faith and knowledge.
The receptionist warned us that Dr. Patton was one hour behind, & that we could reschedule if we didn’t want to wait, but I needed to see him to schedule my surgery & get a Dr’s. Note for my employer so we stayed. …
The nurses were very kind and understanding,and helped with any questions I asked. The gentleman that came in and talked to me about my xrays made me feel very comfortable and told me he recommended physical therapy, and he seem to take …
My appointment with Dr Ghazal, went better than I had expected.
He explained in detail, what options there were for my knee injury.
I was made to feel comfortable, to ask questions, without feeling dismissed, as …
Dr. Ghazal is Best orthopedic Doctor hands down ! He actually wants to help his patients and takes his time to explain everything that’s happening with your injuries!!! Thank you Dr. for taking care of my knee.. your awesome !!!
Why does Dr Wong continue to practice here, or at all! I wish I would had seen the reviews prior to being seen by him. First of, they are very unorganized and did not send the MRI request after several request. They always came back and …
Dr Patton operated on my foot resulting in me being on a knee scooter for two months. Despite that I like the guy and thought he did a great job. He put a pin in my toe, pulled it out yesterday and it looks like I’m healing. Desired result. I received excellent care. Dr Patton is 5 stars.
Not only was the entire office staff professional, friendly and helpful, but Dr. LaRose was so kind, caring and thorough with me. He spent time listening to me, and was open, honest and so helpful. I felt a weight lifted off my shoulders and I knew he was going to help me.
Dr. Hadley was very helpful and interested in my condition. He did all he could medically to help me through a ruff incident. I am thankful and appreciative for all he has done and willing to do in the future. Until there is a cure for old age I’ll just have to be happy with my current results.
It’s a great place to see an specialist, the time to be seen is on time. And the staff are very awesome. They make your visit conterable. I enjoy my appointments there.
This was my first time there and i had the best service ever!! Everyone is so pleasant and so caring ❤. Dr.Elsissay is a awesome, caring and just the best Dr. I’ve ever met!! I enjoyed my visit and I’m feeling the best i have in months. Thank you so much!! Your staff is awesome!!😍 …
Had an appointment is about a month, they called when they had a closer opening. I didnt have wait long either in the waiting room or the little room. Dr. E was really nice (was my second appointment), he answered all my questions easily and understandably. His office staff all were really nice too. All in all a good experience.
Very nice worker’s, very quick service. The doctor’s are very caring and concerned about you health issues. Dr. Gazelle is awesome. I would highly recommend this place to anyone who needs Orthopedics service done.
The Rancho Office is wonderful, the staff is friendly, professional and helpful. I don’t recommend going to the the Redlands office, it needs to take some pointers from the Rancho Office on how to treat the patients. Do not make an appointment with Dr. Jonathan Lee, in Redlands he was rude, uncaring and dismissive of my pain.
The staff is friendly, courteous, attentive and show empathy. I had x-rays done which they altered positions for my comfort, my PA Eddie Ronquillo was patient and answered all my questions without rushing me, and I got a splint from a …
Well it turns out that i am very happy with arrowhead i had a bad experience with a P.A. at the San Bernardino office and it kind of put me on the edge so i didn’t have to much trust in the rest of the staff but turns out they are very nice …
Dr. Daniel Patton, is amazing!!! I have met many doctors in my life dealing cancer and its very rare you get a doctor that (listens) and genuinely cares.
First time meeting him and I am impressed!!
Dr. Skubic is wonderful. He takes his time with you and never makes you feel like he’s in a rush. He takes time to explain your prognosis, outcomes and etc. His office staff are just as wonderful and very welcoming.
Having surgery can be a nerve wrecking time for anybody. The entire staff from the receptionist to the Dr. Grames were outstanding with their bedside manner and making the the experience positive. All aspects of my surgery were explained in a detailed and caring manner.
I have been seeing Pamela Moore shes an NP and has been a very nice experience. She is a very caring Provider whom is considerate with patient needs and is aware of our medical necessity. The office visit is very curtious and professional …
Staff make you feel very comfortable with a professional attitude. Heidi the P.A. Was always welcoming and extremely knowledgeable. Treated as a person not a number even when really busy.
Amazing experience from start to finish. I had knee surgery done by Dr. Ghazal and he did an amazing job. The physical therapy staff helped me recover and supported me through all the aches and pains. I have zero complaints!
Friendly caring experience thank you for taking good care of me
I have chronic back pain. And I go for injections in my back. I am very happy with the two shots, I just wish they would last longer. Everyone there is always good to me. …
Dr Anna Nikachina has changed the quality of my life! I walked into her office losing hope. I walked out of her office crying with relief because she restored my hope! Dr Anna was very precise in discussing my amount of pain and the …
Dr Skubic exhibits excellent knowledge of orthopedic medicine, listens closely and patiently while developing a very appropriate treatment plan. His office staff is “exceptionally” professional, friendly and knowledgeable. The office flow …
I had a double vertabrae fusion @ C5 to C7 and they have taken such good care of me. Christina have been awesome and the other staff have a smile always. They listen to the patients and the is NO shuffling you around and rushing you out. Thank you Dr. Stienman and Christina. Christina you are AWESOME!
Best Doctors and very helpful. Had one knee replacement here and it went great will be having my second one soon. They gave me great care and post treatment.
Great therapists. One therapist covers more than one patient. The therapists do have the help of assistants. Pool therapy is great. I would give 5 stars but sign in to pool therapy is less than smooth. You have to bring your own safety pin to attach your locker key to your towel.
Dr. Zack Hadley did a great job getting me back to full health. I had torn my quad muscle from dry knee cap. He was very confident in the surgery process and even when I had some complications they took great care of me. They do have a lot …
I was referred here from an Urgent Care that said they were the Best with Children….. They were Right! My son broke his arm and needed to see an ortho…. from my first phone call with scheduling an appt….wish I knew her name so …
Dr. Ghazal is a kind, wonderful and caring genius. He’s the only one I would ever trust to treat myself or loved ones. Thank you Dr. G. You’re a rock star.
Very professional was seen in an a timely manner, knowledgeable.
I appreciate Dr. Steinman
so very much not only for his knowledgeable advice, but also for his kindness;
he would take the time to explain to me what it showed on my MRI & as to why i …
Great visit with Dr. Grames. He took time to discuss my injury, reviewed x-rays and explained the area of concern, then took time to discuss various options of treatment. Thanks for taking time to make me feel liked you cared about my recovery and just rush me out of your office.
Doctor Solomon is a straight forward, likeable, and honest guy. I really respect him. I wish I could rate him separately with 10 stars! Nick in Physical Therapy is very professional also. I feel like he truly cares and knows what he is …
Dr Ghazal is a very knowledgeable personable and thorough doctor and surgeon. I’ve been extremely happy with my knee and shoulder surgery at least eight years ago. Unfortunately he doesn’t do back surgery but if he did I would also trust him with that. It’s not easy finding a doctor like him.
Dr. Hopkins and Alan Ceralde have been great in helping get rid of my sciatic pain. Surgery went smooth and recovery is going smoother than I could have ever imagined. Ceralde was very attentive during my follow up and eased my nerves when it came time to address my incision! Great doctors, great staff.
My husband has surgery on his cervical there and the nurses and doctors were great they were caring or understanding there are helpful and they do a good job. If we ever had to have some kind of surgery like that again they would not hesitate going back to that same doctor and hospital
Very good experience, Front desk and back office were very professional and so sweet and helpful.
The Dr was so nice and shook my hand and introduced himself to me. …
I have had my Knee done from Dr. Governing and had great results. Life changer.
I just had my Hip done from Dr. Elisissy. Same thing great results Life changer. …
For my first time coming here the throughout all experience was great from the start, girls in front were very much help as to where the wait wasn’t long, they have a friendly staff, wait for the doctor wasn’t long either. Dr. Patton was …
I had hand surgery on April 17th. It was my first surgery ever and Doctor Matiko did an amazing job. All of the staff in the surgery center were amazing! I felt very comfortable and was very informed of what to expect. …
Dr. Ghazal is a very caring and compassionate doctor. I have enjoyed being his patient because he shows me that he truly cares about my current health and future ability to walk and run. I’m grateful for all he has done for me. I highly recommend him to any patient in need of a good Orthopaedic doctor.
I’ve been going here for more than 10 years for numerous things. Every Dr. I see is amazing. Always eye contact and feels like their part of the family. Spine and pain management. Staff is friendly. They need more parking though… More patients than spaces for sure. Beautiful building!
This place is a joke. I was having a difficult time trying to get an appointment. Trying to be positive in persistent I overlooked that nonsense and went and seen the doctor I don’t feel that he listened enough but, there is guidelines that …
My experience with Arrowhead Orthopaedics was great. Dr. Patton, in particular, is a wonderful, compassionate, empathetic, Doctor. Couldn’t ask for better. Staff at both Victorville and Redlands facilities are friendly, warm, caring, people. Almost sorry I healed so quickly!.
The staff is very friendly and helpful. The office is very clean and everyone seems to really care about the pain and problems you are going thro. Dr. Steinmann was very knowledgeable and he took the time to answer all my questions and find …
My time there (son speaking) was not bad or scary. The doctors and nurses there were nice and even provided me with the WiFi password. I would not like to come back cause that means something bad happened but overall a nice place with great service. Don’t know about price though.
Dr. Gail Hopkins is an amazing surgeon! Great heart, great bedside manner, great care! I recommend this office over the Riverside office only because this lication is much faster. You don’t have to wait as long to see the doctor.
I was referred by my physician to Arrowhead Orthopedics for a mass I had in the palm of my hand. Doctor Jason Solomon took great care to make sure what was going on inside my hand before he did surgery. The pre-op staff took great care of …
This is were I see my pain management Doctor. They have been very good with me. I have been going there for 2 years. They have been doing a very wonderful job at helping me get rid of my PAIN In in my Lower Back. I have received steroid injections and next week I will getting shots in the hip area. So Far So Good.
Had a follow up appointment with Dr Grames at Arrowhead Orthopedic in Redlands, Ca. I always appreciate the way I’m treated in a professional and respectful manner. His immediate staff is very professional and polite.
I’ve been coming to A.O. for many years. I see both Dr. Lee and Pamela Moore. I see both of them for pain management. I mostly see Pam and I feel as if she really cares about how I’m doing. I’m in the process of having surgery and she truly …
I absolutely love Dr Grames. He is always kind and compassionate, but honest and up front as well. Not only did he find the problem other doctors couldn’t, he gave me back my mobility and in a sense my life. I spent years in pain and pushed …
The day I went for my appt he was running behind. Although a bit frustrating, I can see why. Unlike many Drs I’ve seen in the past, he takes time to listen & study his patients, not just our chart. I felt it was a thorough examination and I trust we made a good decision on the next step.
Dr Patton is a knowledgeable doctor who is warm, friendly, very skilled and quick to put your mind at ease. Although he is busy, he is always willing to all your questions, answering any concerns you have or explain an X-ray. He has been my surgeon twice now Without any complaints.
I seriously have no complaints. From the receptionist to the nurses to PA’s to the doctors/surgeons. Everyone was so courteous and helpful. I was in a tremendous amount of pain which injections gave no relief. …
Great appointment with Jamie, the PA. She was kind, informative and helpful in letting me know there was more than narcotics (which I am allergic to) and steroids (which I can’t take due to other conditions) that the pain clinic can do for me. She answered all my questions with a genuine calm and kindness. I recommend her highly.
The staff are friendly. Dr. Steinman listened to my concerns, although I have a work related injury, and I believe took my injury seriously. I hope workers comp will approve a much needed surgery and allow Arrowhead Orthopadeics to take …
Today many doctor’s do not take the time to listen and inquire to help their patients. Dr Ceralde was very informative.. Asked questions and gave me straight forward answers. He was concerned about my health and wanted to help me to feel better. I was very satisfied with my 1st office visit.
My husband had surgery here. The surgery went good. There are great people that work here. It’s after the surgery where the problem begins. They are so so slow on there paper work. It’s been almost 3 weeks and they still can’t schedule him …
Dr. Patton is such an amazing doctor and surgeon. He cares about each patient and what procedure would be best for them. He has a GREAT bedside manner, he is very knowledgeable in his foot and ankle specialty, and his talent in surgery is …
I met with Dr. Allen on July 10, 2019. I had an early morning appointment and was called in in a timely manner. I felt Dr. Allen informed me well of recent tests and we were able to decide on a next course of action. The facility was clean and easy to maneuver even with a walker.
Dr. Allen and all of Arrowhead Othopedics staff were outstanding. I always felt valued and important. Everything was explained with patience and all of my questions were answered fully. My results were great.
Terrific place. Friendly, polite, professional and thorough. The staff are very friendly and you’re never waiting long. Dr. Anna Nikachina is very professional and makes you to feel comfortable and at ease, she explains everything and answers all questions. I would recommend this facility to everyone in need of orthopaedic care.
Amazing staff and service. Especially during this Covid-19 health crisis I feel very certain that the highest health standards are being achieved to ensure my safety and best outcome. I am so pleased with the speed and assistance in all …
The doctors I have seen are very warm hearted and take their time to listen to the patient. Above all some of the doctors pray with their patients, something that is so rare. You can never go wrong with a doctor who puts God side by side his practice. I feel blessed to have been seen by such a doctor. God bless you Dr Elsisy
Doctor Solomon and staff were very polite. Dr Jason Solomon, did a great job. He was even kind enough not to damage a tattoo of mine , he took extra time with the surgery. In the area needed. And you can barely tell that I was cut open …
Dr. Tran, what was the doctor I have seen for pre-op and post-op. She has been professional friendly and personable as she keep me informed on my best practices during and after my surgery. Very helpful and informative when I have a …
My visit to Arrowhead Orthopedics was a very good experience, the front office staff was courteous and very quick to check me in. The gentleman nurse who tended to me was very efficient and got the ball rolling quickly. There was a …
My appointments are over 2 hours long. I wait always around 45 minutes to get
To my room for my consult and then wait another hour to see the doctor there. I love Dr. Patton but it is frustrating to lose a whole day just waiting.
Dr. Allen / Arrowhead orthopedics is the absolute best!! Truly amazing!!
I had a complicated back surgery which he performed and he was outstanding, also very caring and informative. My surgery was complicated, even though I …
We got 2 stars because the appointment was quick and we love the PA (Megan). The assistant who cut off my daughter’s cast burnt her arm several times with the machine. They were not as pleasant with pediatric patients at the Redlands …
Overall a pleasant visit with the doctor. He is kind, informative and respectful.
Front desk area can be a little more useful. Seemed as one of the young ladies …
This office was wonderful dr. Megan was very respectful took time to explain to me when i had questions she even came back into the room afterwards to make sure i fully understood everything . The assistant was very helpful and …
The physicians at this practice are excellent. Dr Skubic performed my mothers disk fusion and she was up on her feet so fast it startled me. The spine institute is extremely efficient and of the highest caliber of health care. My mothers quality of life is much improved. The results are amazing.
An excellent team and exceptional doctor! Dr. Ghazal is an outstanding professional provider an also a very nice person. Even with a very busy schedule he takes the time to make sure that patients don’t leave the office with unanswered questions. Dr Ghazal always have a smile for us! Thanks
They have great friendly receptionists , Hollie Decasas and Pedro Gomez , they always remember my name are treat me like a person and not just another patient . They make my visits easier. They also always answer my question with great …
I’ve been here once it seemed well enough. Although calling in and trying to make an appointment is not the easiest thing it seems like these guys answering the phone are preoccupied or they just need to learn phone etiquette. …
Dr. Steinmann was very nice, friendly and helpful. I’m glad I choose Arrowhead Orthopaedics in Redlands for my care. The staff is friendly and made me feel comfortable. I’m happy I found a new Back Dr. Thanks
At my initial appointment I was greeted kindly and the staff showed sincerity and concern when talking with me and my husband. Doctor Patton was very thorough and answered all my questions. Doctor Patton explained what was going on with my …
I see Dr Jason Solomon he is very professional and well spoken. I had left shoulder surgery that involved my biceps and tendons and I like that he he explained my procedure before and after so that I understood along the way and knew what …
If you’re not having surgery, they have no interest in helping you. As soon as I told the Doctor that surgery was not an option for a young woman like me, the Doctor did not even attempt to help me find a solution for my pain. The only …
My opinion has drastically changed. How does a doctor speak out of both sides of his mouth. He told me tarlov cysts do not cause symptoms. And then told me the surgeries he has seen have made things worse for people. Huh? So, people are …
I have waited over 3 months for an appointment . I get here 30 min.early to be told Dr.Burton is 2 HOURS BEHIND?
And to reschedule I wouldnt get anything sooner then middle APRIL? …
My experience was amazing! I was called in with in minutes of my appointment time, & Allan, the PA, was there within minutes. He explained everything completed & answered all my questions. I feel completely comfortable recommending …
Very quick and smooth place. Everyone was very friendly and fast. Unlike some places that leave you waiting for hours to get treated. Dr Ronny Ghazal was direct and encouraging with my requirements. Felt secure with the info he gave me …
About 3 years ago my insurance company referred Arrowhead Orthopaedics Redlands for my left leg. I met with Alan Zane to start physical therapy sessions. He was very professional, knowledgeable and helpful. He was very nice, friendly and …
I’ve been only 2x and while most of the staff I’ve met were nice, I wasn’t seen for over an hour past my appointment yesterday and was again super late the 1st time. The office is too small for the amount of clients they serve. The rooms are hot, sweaty and crowded. If I had somewhere else to go I would.
My first visit Dr Ghazal was very informative made me aware of options explained things to my understanding and made a plan to follow to achieve my goal of physical well being. Dr. Ghazal made me feel comfortable and confident about my upcoming treatments.
Dr. Patton has the best bedside manner of any doctor I’ve met. He was extremely patient in answering ALL of my questions and made me feel at ease. Very down to earth doctor with lots of patience and lots of surgical skills. Now I know why he’s considered the go to surgeon in the region for foot injuries.
He is a very good Dr. He old school.
Dr. Ghazel is a consumate professional. I received the best of care under him for a broken foot. He is kind, attentive, and well knowledged in his field. He is one of the best doctors I have been helped by in any years of any type of …
The staff has been more than helpful, knowledgeable and always makes sure the patient is taken care. They have fully listened to my issues and were able to come up with a plan to eliminate my nonstop pain, all the while making sure it was …
After several return visits, our experiences were significantly better. The staff were friendlier and more helpful. While not perfect (certain documents took way to long to get signed and delivered), it was a large enough improvement that I wouldn’t mind returning here for care in the future. I’m glad to change my rating!
Zero stars!!! Absolutely none caring, none passionate doctor treated me like I was just another number waiting in line. He didn’t even read my MRI Results appropriately didn’t offer me any type of treatment. Only spend a few minutes with …
The most efficient and productive medical office visit I’ve ever experienced!! Loved everything about Dr Ghazal. He completely understand my concerns about my injury and offered a multitude of options for further evaluation and treatment. …
I had a wonderful no stress visit. Frequently your first time visit is a hassle but not here. My appointment was for 4:00 PM, I was taken in the room at 3:50 and Dr. Steinman walked in with a kind smile at 4:00pm. He was very …
My wait time was one & a half hours after my scheduled appointment.
The staff at Arrowhead Orthopedics in Redlands, are by far the most helpful and kid. The staff makes you feel so comfortable and welcome, they are just like you and I, real people , that have a heart. The knowledge that I have had shown …
very fast, straight to it, good service
Excellent team and surgeon
Available when needed
Excellent service and outcome
Thank you
Dr.Soloman has been incredible throughout my recovery. He makes you feel welcomed and always answers any questions or concerns. I am very pleased with the outcome of my surgery and I wish I could recommend him to everyone. He is such an amazing Doctor, I will forever be grateful for him. 😊 …
Glad I made the drive out here for a second opinion on my meniscus tear. Dr Ghazal is wonderful. He came highly recommended, very honest and straightforward guy. The place gets BUSY so expect to wait , but definitely worth it. Staff was very friendly and helpful as well
Dr. Solomon is excellent. He performed a much needed surgery on my arm masterfully. Prior to the surgery, he answered all of my questions and concerns, informed me of the entire procedure, which alleviated all my worries, was courteous and …
Nice and clean office. The staff is very kind and helpful. The waiting room has plenty of seating with a tv going to keep you entertained while waiting.
Dr Hadley is absolutely great. He listens to me and my concerns and takes the time to explain. My only complaint is that I didn’t get to see him before my 1st botched surgery.
I’m extremely nervous when it comes to going to any Doctor, but the staff here are amazing. Everyone I encountered was friendly and kind. The Doctors are thorough and up front, and take the time to listen and answer any questions that you …
Excellent! Dr. Patton is a doctor and a healer. He does not try to talk one into unnecessary surgeries – unlike, in my experience, one’s typical podiatrist. I highly recommend Arrowhead Orthopaedics in Redlands and Dr. Patton specifically.
I really appreciated how the Doctor was upset with an MRI that was poorly taken and not clear enough to properly diagnose my problem. He requested a detailed specific MRI exam that would be able to narrow down and see clearly the issue of …
I love Dr Paul Burton’s Orthopedics at Arrowhead Orthopedics they are the best!!! of friendlier and friendliest of people the whole staff. Great service
Great care, and good hospitality. Thank you for all you do, you are most appreciated God bless you and staff.
I am so thankful for Arrowhead Ortho PT! I had a frozen shoulder and was trying to work it out on my own but to no avail! I was seen by Patricia (all the staff are top notch) and through hard work and excellent care, I’ve got the use of my shoulder back! Blessings on you!
Dr. Anthony Smith was awesome, along with everyone that I encountered along the way, the people who took my X-rays, as well as the person who casted my foot. However, the reception did a poor job at following up with my PCP regarding the …
I am so impressed with the staff. I instantly felt I made the right choice in a Doctor. I feel totally confident in this group! LOVE DR BURTON
I Have known this organization since 2010.
I have always received the best care along with the best professional advice. Dr Stinmenn is one of the best surgens I have had the pleasure of working with. …
Some of the best doctors and physical therapy staff I’ve ever had. I’ve had 2 surgeries with a hand specialist and knee specialist. The results have been great. My pain management doctor is wonderful and listens to my concerns. I tell her my concerns and she always has an answer and or fix to help me feel better. Highly recommend!
I had Dr. Ceralde and he always went straight to the point and was very informative. He provided all the information I needed to know about my scoliosis. Also, the staff that greeted us were extremely nice, quick, and helpful with both of my visits. Overall, I had a pretty good experience here.
EXCEPTIONAL… incredibly knowledgeable and able to explain things comprehensively. The PAs and Surgeons are the best! The staff are EXCEPTIONAL as well. I had my first surgery more than 12 years ago and had another surgery this year. …
Arrowhead orthopaedics is unmatched when it comes to patient care. From the moment you walk in the door you’re met with nothing but the kindest staff. From the receptionists up front to the nurses and doctors in the back you’re treated like …
Dr Hopkins is very informative and has the ability to be human with his patients. Understands that we don’t have the knowledge he has. The information and options I was given allowed a normal person like me, the ability to make an educated …
I love this place everything is located in one convenient location. My pain management doctor is the best and has always been awesome she is always on time, quick and personable. …
I ruptured the tendon in my left thumb. So I had reconstruction surgery to repair it. I was sent to arrowhead orthopedics. Harold is the best he was not just informative but he is a really good occupational therapist they were very professional. He is. So knowledgeable
Ronnie is a kind, compassionate and caring person. His bedside manner is the best I’ve experienced. His medical knowledge is very good and I trust him explicitly. He is not just interested in getting you into the operating room. He utilized …
This clinic is the absolute best. Hands down. My Doctor is Dr. Nikachina and she is just amazing. I have serious back and orthopedic problems that she has helped me through with the utmost care and prudence. I love this clinic and my doctor. This clinic rules. They (in my opinion) are the absolute best in the I.E.
Great Doctors, Nurses, Physical Therapy and staff. Everyone is very nice and are very helpful. If I ever have to have any surgery again, I will definitely go here. It’s worth the time I drive to go here. I’ve never had to wait a long time in the waiting area or in the room for the doctor. Very punctual.
Dr Peter Elissy is one of the BEST orthopedic surgeons. My husband is 87 years young and needed and extensive hip replacement and parts had to be ordered. Dr. Elissy explained all in detail and his patience was great. But thru all of …
Kelsey Layne and staff was WONDERFUL,FANTASTIC,and EVERYTHING NICE!!THANK YOU Redlands Arrowhead Orthopaedics!!!!!
I love this office. Always get good service. See you soon
This PA is pleasant and does well communicating with her patients.
He was terrific. Takes time to explain everything.
Omg. This office staff here in hand specialist dept are beyond clueless!!!!!
So unprofessional. Been her 3 times and no one here knows where my paperwork is!!!! Cant get any answers. They look at each other like deer in headlights. Who hires these people????
I love Arrowhead Orthopedic. Physician Assistant Kelsey Layne & Dr. Daniel Patton are awesome.
Staff is unprofessional and rude. Sound like they doesn’t want to do their job. I’ll never back to this place.
Staff at all levels of service are beyond competent. They dont just do their jobs . It’s as if they are cast members. I’ve had many experiences with PT clinics over the last 20 + yrs. This office is story book good. Knowledgable, Kind and thorough. Not often impressed I am well beyond pleased with my care. Thank You.
Professional staff seem very knowledgeable got a good feeling on this one
Megan the PA at Arrowhead Ortho is the best, she really shows compassion and you know she really cares about you. The front desk ladies are usually very nice. The last visit one of the front desk ladies was kinda rude like she did not want …
The staff was extremely rude and Unprofessional. I have never been treated like this in a professional setting. My appointment was rescheduled two different times, after being confirmed. Stephanie was one name I had to write down and post. …
Everyone is very nice and professional. Great bedside manner. Ari and Edwin were both very helpful with my cast and my endless questions and concerns. Always made me feel like my concerns were listened to and addressed.
So glad I chose arrowhead orthopedics! Front office girls were super nice! I was in and out of there is such great timing. The gentleman that called me back to take my X-rays offered to carry my purse ( I’m in crutches) seriously so …
Everyone at Arrowhead Redlands were professional and helpful. I cannot speak too highly of Dr. Burton. He’s not only an amazing doctor he is a wonderful person. I am also very happy with their follow-up. Using Redlands Community Hospital was also a real blessing. I am so happy to be pain free after four years!
Was great. After jumping from doctor to doctor I landed here, where they found the break in my hand where other doctors couldn’t. Christina is wonderful and soft. She seemed kind of like she was having a bad day when I seen her but she’s great nonetheless. We all have them.
I was very satisfied with the professional service that was provided. I felt like he was sincerely trying to give me his best advice that would be the best for me. Also, I was very glad when he offered to say a prayer for my healing and I …
Dr. LaRose is a great doctor. Although I have a lot going on he has done everything he can to provide me with the best medical advice. He makes sure that I am aware of options available to me. The one thing I like most he wasn’t so quick to …
Had 2 surgeries there, staff was great, receptionists desk at clinic need more training for treat and check patients in,some are very rude,and not friendly at all,Doctor Burton the best,great doctor,nurses great as well..👍❤️ …
Dr. Steinmann is the best. He’s very knowledgeable and smart with great experience. He looked at my MRI results and was able to explain and educate me, on what was actually going on with my problem. …
Dr Hadley was very thorough and open to answering all of my questions
My experience was only positive, it was smooth all the way. No waiting time really for any of my appointments and the time spent in the exam room was very minimal. I actually wouldn’t mind if I had to come back for any treatment here …
Doctor Hopkins is the best! I went in to see him and he was a no nonsense kind of person. Directly to the point and real easy going about it. His staff were all well behaved and great also. They took care of me with no problems!
We highly recommend Dr. Jonathan Allen! It was so easy to schedule an appointment, the office is incredibly clean and spacious, we were seen very quickly, and the doctor and his staff were absolutely amazing. Dr. Allen is very easy-going …
AO is an excellent treatment facility. I am experiencing a third major surgery later this month. I have zero worries as the staff is very professional, caring and efficient. Dr. Paul Burton is one of the nicest men, I have met in a while and is also professional. He explains everything. It is good place if one must have surgery!
Every visit so far, has been very pleasant
Super helpful staff at the front desk sorting out insurance issues. Got me in super quick barely any wait time. I was in and out in 45 minutes that’s including X-rays meeting with the dr and getting a cast put on. All the staff was super …
This is for my wife. Very professional staff very good system. Dr Husain is wonderful Orthopedist. Very caring and educated us very well. He had quite a few patients but when he was with us he made us feel like he does not have any other patients and we are the only one I personally give him five stars
Thank you all
If you don’t think a doctor can be dismissive of an injury and probably bought by an insurance company in today’s world then you would be very wrong. I had to make a complaint to the Medical board of California in this case because I was …
Very professional experience. I was treated like a person not a number. The staff was pleasant and was able to answer all of my questions and concerns. Even though I was a new patient I felt like I was a patient there for a long time. …
Everyone very professional, courtesy and informative. Answered all my concerns. Love arrowhead ortho.
She is very friendly and great bed side manner, Very professional
Dr Drames was on time but took the time to listen to me and offered a plan after he explained his reasoning. Very professional and friendly.
I was in out of your place in a such fast time and met all of my needs. Thanks for your help. DANA
Dr. Zachary is detailed and kind. God bled you doctor.
I’ve been trying to obtain an appointment for a WC injury since mid January and Renee, who I was told is the person who needs to set up an appointment for me, has not reached out to me since receiving the authorization to treat. I have …
Dr Hadley is very excellent, he listens to your problems very carefully and he explained your condition very well
Wow what professionalism , i was explained with a sincere expertise every thing i need to go along with procedures on hand thank you Tony.
It’s was so professional staff great job
My husband two surgeries with Dr. Solomon and both surgeries are botched. His last visit with him he said He was perfectly healed. He didn’t even listen to me or my husband that his left hand was still numb. He went on saying that He was …
Amazing treatment, great staff.
Dr. Elsissy is a great doctor and his staff are great, Megan especially.
So glad I trusted them with my orthopedic needs.
Dr was very upfront and straight forward about my situation
Dr Pamela Moore is a delightful person to visit for my pain management every month! She’s very informative and just a pleasure to see. Most everyone at Arrowhead Orthohapedic are really kind and I actually have 3 or 4 different Doctors …
Very professional with a caring touch and a sense of family concern for my condition always concerned and helpful
I was seen in a timely manner and PA Tran was knowledgeable regarding my treatment and concerns
Friendly, clean and excellent patient service. Will definitely recommend Dr. Patton for orthopedic service.
Dr. Layne is very professional, and kind and listens to my needs. Thank you
Excellent doctor, surgery went great and extremely pleased with the entire process
I’m thankful for the whole staff. Everyone are so helpful and courteous. Never disappointed.
I could not be happier with the treatment by Anthony Smith. He gives as much time as needed and explains everything thoroughly.
Very professional and made me aware that if I changed my mind, and wanted therapy, they could still arrange it. She gave me exercises in lieu of therapy.
It was a great experience with dr ronny ghazel. He gives extra attention and care to his patients
They always make you wait over an hour past your appointment time to see a doctor. So unorganized!
All the surgeons here are exceptional…top in their speciality. Therapist here are also top in their profession. All the PA’s I’ve interacted with are superb! Bedside manner, relatability…all above par. Their abilities and clinical …
Very professional they are there for you every step of the way. I’m extremely satisfied with the doctors and staff at this location.
My Dr was fantastic. I have a torn municus and it is healing wonderfully.
Praise God for a Dr who is a Dr
They were very kind and gentle
And very thorough.
I do appreciate their kindness
Arrowhead Orthopedic have Excellent customer service . Dr. Hadley it’s amazing doctor very thorough and provides patient care, love my Dr. I highly recommend.
Horrible I got a bill for more then my co payment and she argued with me when I called about it 500 bucks for 10 min talking to a specialist didn’t even do anything and I brought my own xrays in…what a rip off these places …People how …
All the staff are so nice, helpful & knowledgeable. If you ever have bones mended, highly recommend this place
This is a Angel to my Heart. I call Dr. John Steinmann my Daddy. Why he saved my life. He made me the Woman I am today. I know people with back injuries have little faith in a miracle. I will let you no, he forced me to get clean,and I …
Very straight forward didn’t sugar coat anything can’t wait to get the surgery done to be active again
Parking is very poorly designed considering it is an orthopedic clinic. Both times I visited I had to park far on the street and limp to the front door. Facility inside is clean and wait times weren’t too long. Of the 2 doctors staffed here …
The workers at this office is very professional and kind and the doctors are amazing.
Daniel Patton MD is the doctor I us. I am VERY pleased with him and his staff and their great services.
Dr. Wood is an amazing orthopedic surgeon. He is very kind and attentive to your needs. He really takes his time to hear you and answers any questions you have in regards of your health. I would recommend this orthopedic clinic and Dr. Woods
I tried to get a WC appointment for my shoulder and they were extremely rude and very unprofessional. I picked one doctor and then I called 7 business days later to be told this doctor does not do shoulders. Why would you not educate …
I was seen by Dr. Hopkins W/I 5 min of arrival. He is a gem. Very thorough, X-RAYS, EXAM. INJECTION in my locking ring finger. The pain was and still is very hurtful. His office staff was friendly, so fast, I didn’t have time to complete my …
I have had an Awsome experience with this facility and of course all the people who work here. Everyone very nice and friendly professional and everything is handled in a timely manner. I highly recommend this place.😁💜 Doctor Patton is my …
Dr Burton was an honest and truthful about my condition. Letting me know the truth was all I wanted to know. Thank you and may God bless you.
Arrowhead Orthopaedics is a very professional place they have taken.the Best care of my issues the doctors here
Have gone the extra miles to address my pain and well being , these Doctors do …
Dr.Hadley
Is a great surgeon. He explains everything to you about what he will be doing and he tells you the truth .
I really appreciate this facility and the help they provided me with very nice people caring for others needs and very friendly I was very satisfied with my visit
I have had a great experience. Everyone is nice and professional. They explained everything and made the experience great.
Although he was running way late, he caught up quickly and had me in and out of the patient room with an injection in less than 10 minutes.
Thank you to Arrowhead Orthopedics and especially PA Hoai Tran for outstanding treatment and friendly service. She always goes that extra step. I am highly pleased.
My doctor is very polite and respectful. He will go out of his way to help his patients.
I was given an EKG and told it it was abnormal left messages two days in a row finally got a hold of them and they say oh it’s normal I asked why I wasn’t told why would I be left two days thinking I’ve got a problem with my heart they didn’t have an answer
I was really pleased with the thorough evaluation, explanation and time spent by Dr. Grames. I left there feeling confident with a plan of action for my sons injury.
PA Anthony Smith is great, very excellent mannered, makes you feel welcome like a visit to a friend not a doctors vist…takes to heart what you have to say as a patient…
The staff is nice and professional…I absolutely love Dr.Elsissy. His bedside manners are soothing… and Dr. Allen is really nice and uplifting….Also Meagan is really nice and professional…
I thought the PA wasn’t listening to my request and was in to much of a hurry which I understand when busy, however all the visits I had previously were great.
Very professional and very quick to assist patients. Questions and concerns were answered. I highly recommend this facility. 🖤
Thank you Mr. Anthony Smith. …
Pac Tran Hoai is so professional and so experienced I get injections every six months and when she did it I never felt it she is so good that I requested to have her do it each time
PA-C Tran is very kind and gentle when giving knee injections. I really like having her as my Ortho Dr.
I love love my Hoai Tran PA-C she is thee best PA hands down, she caring, very personal easy to talk to over all I have nothing but good things to say about her!
i wish i could give them zero stars. they were great in the beginning but began messing up HORRIBLY. first, they FORGOT to have me get my blood work the DAY BEFORE my surgery and decided to call me at 6 o’clock at night so i almost had to …
Wasted a year with Dr. Woods. Nothing special there. Then i have my 1st visit with Dr Barry Grames and its go time. Great surgeon. I was hit on a jobsite and to say the least, Woods wasted 1 year of my time and in the end said i cant do …
Staff was so helpful. Dr. G IS AN EXCELLENT Dr! He’s professional, and personable. He really listened and responded quite lengthy. I’m happy with all the doctors I have seen at Arrowhead. Thanks to all of you.
They are really nice here I like how their on it to remind you of your appointments through text it helps me alot. I actually forgot about an appointment and two days ago I got a text reminding me of my appointment.
Waiting time in Lobby was brief.
Meeting was informative. All my questions were answered . I felt very confident about my surgery and medical team.
Dr. HADLEY was very thorough and straightforward and I like that. He knew what he was talking about. It was my very first visit to the office and I just moved near the area and it was nice and clean also.
Best Dr in the IE. Great bed side manners, walks you through the process, and great surgeon overall!!!!
This is the WORST customer service facility I’ve ever experienced. Everything having to do with office staff, making appointments, getting approval for my procedures, having paperwork filled out, and even reaching a human that cares about …
The provider Tran PA-C spent less than 5 minutes with me and didn’t even touch my knee . This was a post op surgery visit. Even after expressing the pain I was in she seemed unbothered. I’ll never go back to her again.
Was taken back 15 minutes after appointment time, waited over 1 hour in exam room before seeing provider; provider removed dressing but did not assess my range of motion and gait, 2 weeks post op hip replacement; PA was kind and caring,, …
Dr. Ghazal and staff thank you for your kind treatment, it is always a pleasant experience when visiting this facility, I highly recommend you to anyone.
Overall a very good experience a little problems with the nurses up front getting prescriptions when needed other than that very good experience doctors correlated with the specialist and specialist who care what needed to be done 3 months …
Great awesome staff there. Got meniscus tear repaired and healing fast. Thanks to Dr. Hadley and Kelsey for explaining to me what I had and giving me motivation. 5 ⭐️👍🏼 …
Difficult to get appt w dr but i did more than a month wait. i called to see if i could get xray and mri before my appt and thats when they told me dr wouldnt be in office the day they had scheduled my appt….good thing i called. so i …
As long as you don’t rely on their text message platform that’s defective, the docs, PA’s & staff are wonderful.
PA, “Doc” Tran gives you the straight story – she’s great!
Very friendly and professional. Knew exactly what needed to be done and got it executed without delay. Very much appreciate their help. Road to recovery! Thanks.
My doctor, Dr. Ronny Ghazal is excellent of what he’s doing as a Surgeon. He explains everything before he starts the procedure. And I’m very thankful that he is my Doctor.
I had a great experience at Arrowhead orthopaedics.Everyone from reception, nurses and casting were very pleasant and professional. The Doctor was very attentive and addressed all my issues and concerns. I would most definitely recommend Arrowhead Orthopedic.🙂 …
Phillip Glivar, MD and his office is absurdly late in schduelding appointments. The in-person secretary tells you one thing about scheduling and then over a month later, had to call back (i hadn’t heard back) and the phone receptionist …
The doctor didn’t do what he said.for that the last appointment he said the last appointment he was gonna drain my knee and give me 3 different shots he got a ok from my insurance and I went in and I heard him say I don’t have time the last …
Always a pleasure to be treated by her. In fact, I really like all of the staff at Arrowhead Orthopedics . Very courteous and helpful, at all times, from making my appointments to receiving my treatments.
Kelsey and her staff were very helpful and made me feel at ease. I would recommend anyone to Arrowhead Ortho especially during a difficult time that your having. They will take good care of you.
Didn’t feel comfortable with her, like my illness was a hindrance (to the nurse practitioner). The testing was relentlessly scrutinizing, & as though any personal options were ignored/ disregarded. Also, it was extremely unprofessional/ …
After 8 yrs of living in pain. The last 3 yrs with some level of pain 24/7. My mind was exhausted trying to function everyday. Today for the first time in 8 yrs after my 1st injection I’m in a uforia of peace. I love this place for …
Love this place. Everyone is so friendly and welcoming. Especially Dr. Patton, he answered all my questions which made me feel a sense of relief. If I could give them more than 5 stars, I would!
Always a pleasure coming to this office. The staff is friendly and the Doctors amazing. I usually see Dr Ghazal and have an amazing time. This time I was there to see Dr Elsissy and also had a great experience. Walked in with lots of anxiety regarding my visit but Dr Elsissy personality automatically put me at ease.
Who likes going to the doctor ? Who is eager to get shots in their knee ? I did , why ? I’ve had about 75 shots in my knees , every single one has hurt . That is until I found that one , yes I hit the jackpot with her . Dr. Layne has given …
I recently had a procedure done with Arrowhead Orthopaedics regarding my right shoulder. Dr. Hadley, Dr. Smith and their entire staff were beyond professional, friendly and competent. I was highly impressed with everyone involved. I …
I absolutely love the doctors and the P.A’s I have seen here they alone get 5 stars. My 1 star is for the staff. The young lady at the front who was checking people in was so rude to every single person who can in. I think she needed to …
Paul Burton is one fantastic surgeon. You can be confident of good results with him. The facility he works for has the best physical therapy department I have ever seen. Others don’t even hold a candle to them. The doctor and his team will do their utmost to meet all your needs, be assured.
Dr Elsissy, is the best Orthopedic doctor. His bed side manner puts me at ease along with his genuine concern for my injury. He takes quality time with his patients and answers questions. I am so thankful for him.
If I could give this a negative # of stars I would. Scheduling is a joke they take forever to even call you back. The Dr I saw had the most awful bedside manner, he projects his own personal issues into your situation and gives zero …
I was referred to Arrowhead from Kaiser and so far I have been impressed with how they have gotten me ready for my knee replacement! Has been a very easy process and they have worked with me for treatment dates and any questions that I have …
I love Arrowhead Orthopedics’s in Redlands . They are all so nice and welcoming . The back nurses are so helpful and patient in all your needs. But my best one I enjoying seeing is Dr Hadley . He is the best in what he does. I’m so thankful for all he had done for me. In all best Orthopedic office to go to
Great facility modern, new in appearance, clean
The personnel are great & very helpful…
Kelsey Layne PA was fantastic. Very knowledgeable caring & provided information …
Third visit with Dr. Burton. Very focused and professional and apparently much in demand. I’ve had no surgery but received custom knee brace that has worked as he prescribed. …
Dr. Burton and his staff are very professional, friendly and caring.. Had a right knee full replacement February 2022.. My Physical therapy at this location was wonderful. I had a great recovery. I am back again to have my left knee …
My family loves Dr. Patton. He’s done surgery on my son and has always been very professional and compassionate. It’s always a pleasure at our appointments. I don’t feel like he’s rushing through it and I feel that he listens to my concerns and doesn’t brush me off like some doctors do. Highly recommend him 😊 …