We are very pleased and thankful for the thorough and professional care we received a few days ago and today. A big shout out to Lisa Hunter, NP Teresa Smith, and Mike. Really grateful for your care!
Horrible doctor office sat there for 3 hours they wasn’t even that busy the nurses are extremely rude to the point I just wanted to leave do not come here
4/23/19
Been waiting…waiting and waiting for a long time..people are waiting.. words of apologies is really not the ANSWER!
ACTION is a MUST in the EMERGENCY people!
i would honestly give this place zero stars… i have been here since 9pm and it is now 230Am and i am still here and i have work in a couple of hours, so Not Happy!
I have been waiting 2hrs.. how long does it take to do a physical.. Ive seen people leaving who came in before me, and they are calling others that came in after me to do the same thing before me
If I could give no stars I would. They’re just awful…no patient compassion. York county needs another emergency service for competition against Piedmont.
Average medical treatment, fantastic music. Seriously, you will never find another medical facility with better music playing in the lobby and the treatment area.
This place is an absolute joke, you’ll wait hours even when there is no one else waiting. Then they have the nerve to over charge me. Go somewhere else don’t waste your time here, you’ll regret it.
Been laying here for the past 2 hours and saw the doctor for maybe 2 mins. This wait is terrible and I’m in horrible pain but that doesn’t seem to matter to them.
There is obviously a fault in the operation of this establishment. No one seems to know the flow of anything and very disorganized. Wait time is ridiculous for how low the volume of patients were.
After signing in i was told to wait, after an hour of waiting and seeing several people that came behind me go, I asked the secretary what was going on and she asked me if I had checked in yet. …
Sat with my daughter for 3 and half hours was never seen. Noticed people that came in as walk ins after us had been seen and left. Will not recommed nor go back.
Front desk staff are extremely disrespectful. 2 hour wait just to be seen, and it’s not even busy. No one works with any kind of drive, none seem to take pride in what they do. Overall quite disgusting.
My child has a fever of 102 swollen throat and we have been waiting for almost 3 hours to be seen by a dr. This is ridiculous!!! If there was another choice, I would have gone there… I will not come here again… poor service!!!
Smh. No good. Should not employee people who are color blind to observe different aspects of health. Hopefully I did not lose this job opportunity because of this. Have a Blessed evening!
– Matthew D. Bennett
Omg ive been her with my daughter in 2 boys since 6.00pm and its now 9.29pm a school night and we are. Still waiting… Omg they are soooooooooooo slow this is sad!!!!!! Really. Im ready to go this is Very Very !!!!!
My only visit there was all good. Was a clean, nice facility, & they got me in reasonably fast, without appt. They were friendly and courteous, so if I needed to, I would go there again.
High five to the staff, LeeAnn, M.Cooke and David for helping me track down paperwork for one of my companies clients. I appreciate your help a great deal. Team work is awesome.
I have been with Riverview Medical Center for about TEN YEARS and the staff has ALWAYS been RESPECTFUL that’s why I stay….If there is a problem they have no problem assisting and correcting….Dr. Given and Dana are TRULY the GREATEST TEAM EVER!!!!!!!!
Absolutely the worst place to bring anyone let alone my child. The old blonde nurse is rude as can be. They have no sense to anything going on. I will NEVER COME BACK TO THIS PLACE!!!!
Wait time is crazy, prettu sure the doctors are all back there playing spades or something of the sorts.. Also when people get brought to the back before you do even though you were there 30 minutes before these people.. Wont be surprised …
The one star rating says in all. I wouldn’t ever go here again. They don’t actually care about the medical practices if they did they would actually try to help people. Been sitting here in an empty waiting room for 45 mins there’s no one else here and I’ve thrown my back out. Should’ve gone to the e.r. they clearly don’t care.
if i could give this place a no star i would i have been in here for over 2 hours i put on my paper i had chest pains and still have them including a lot of other things and do they care? nope they are open 24/7 so they see no use to rush and try to get people in and out i hope this place gets shut down. not suggested at all.
They do a great job servicing our Transportation Department with DOT physicals; Drug Test and etc. Very nice staff and have helped me on numerous occasions getting paperwork back. Keep up the great works OCCUMED!
Great experience and the wait wasn’t bad. Apparently, they see over 200 people a day. With that kind of volume, they are dedicated to always improving the wait times for everyone. Dr. Lesslie is awesome!
Staff was kind, Doctor misdiagnosed illness. My visit was Jan. 1st 2017, I was not given any antibiotics after describing the conditions of sinus infection. I had to see me family doctor when the office was re-opened Jan 3rd and was diagnosed with a sinus infection and pneumonia
If I could give no stars I would!!! I don’t understand why every time I come here it takes hours to even get in the back to a room let alone see a physician! I work at an urgent care & even with multiple traumas and 1 Dr. it doesn’t take …
I’ve been going to Riverview with my family for 5 years and they are always so sweet and compassionate. Dr Given is AWESOME! SO IS BECKY PARKER AND BRANDI (THE NURSE)! I would recommend Riverview to anyone!!
Terrible staff at front desk. At hospital ER with my father. Called over there because we had 23 people ahead of me. Rude lady repeated – we cant give out wait times- we cant give out wait times. Avoid this place.
2 hour wait time and the front desk took my copay prior to seeing a doctor so I felt completely trapped. Flagged down a nurse to even be seen.Horrible experience.
Went in last night with a kidney stone. The front end staff got me back very quickly and the nurses and doctors was very quick to help me. Thank You much Riverview, you’ve always been there for me!
I have been to this clinic many times always with good results. The doctors are professional. The only problem is the long wait at times, but it is well worth it as most doctors offices are closed when I need them.
The nurse that I had was nice and the doctor I ended up seeing was nice but there was just one dr who was rude yelling at other patients and pulling curtains in their face. Not professional at all. Hope I want have to return again
Everyone I felt with was rude, nurse even told my 4 year old ” I can’t take your temperature because you won’t do it right”. Which made him cry and say”I’m sorry I’m trying my best” 😡😡😡 not to mention waiting two hours before being called back. …
They would not let me pay with my HSA card. They said “it would be insurance fraud.”
I came in with upper back problems and slight discomfort with urination. I asked …
We’ve been here 2 and a half hours with my son sobbing. Those that went before us have gone. We’ve been told we are next for an hour. I usually avoid this place like the plague but it’s the only place open besides ER. Rock Hill need a new 24 hour clinic badly. Can we start a petition or something to get one???
I’m the only patient here with severe chest pain and it took them 30 mins to call me in back now I’m waiting on the nurse in pain tears coming down my face. I AM THE ONLY PATIENT HERE and I’m waiting this is unacceptable and not customer service. If I had enough strength I will drive to the hospital…. Riverview needs to do better.
I hade no words to describe this place! In my whole life I Never Being in a place like this Before, I wait more then 4 hours with my mom to see a doctor, Awful experience! Very unprofessional,very duty I am NEVER COMING BACK AGAIN. I wish I can put lest then one star.
Came in no one here. Been waiting 30 minutes while listening to the ladies behind desk talk about their personal issues and not getting me back. Doctors have always been great here it’s horrible that this is what you get when you first …
They are NOT open until 11pm!! Google had them listed as open AND their own phone system AND website says they’re open until 11pm! I tried calling ahead of time. I got a recording stating they had new hours and were now open until 11pm 7 …
Faster to go to the ER..shamefully saying. Arrived approx 11:30. Called back approx 12:30 to get vitals checked. Sent back to waiting room because no rooms open. Finally got out of there after 1:00pm. Needed a doctor’s note for work…they put I was seen at Riverview Medical for “medical reasons”…
Daughter was diagnosed with a cold and was told to take cold meds ($140 cash pay). Took her to another doctor and she was diagnosed with tonsillitis and prescribed an antibiotic. Staff at front desk is terribly rude. When I called to inform about the misdiagnosis, the lady I spoke with was terribly rude.
After sitting for a hour. The rude nurse with the blonde hair kind of in her late 40’s tells me they can’t see me because I was just there 2 weeks ago for the same thing!! 😠 I had to leave and go to ER for something so simple. Im never coming back to this place ever again!!! …
We waited for 2.5 hours to be seen without any updates or any apologies until we complained. Nurse that checked us in was terribly rude to our one year old children. If you have the option to go elsewhere I would highly recommend doing so!
Sat here for 3 hours while others came in after us and were seen before us. A guy came in with a scratch on his head and was seen before my daughter who is running a fever and dizzy. Went the desk and the lady behind the desk was really …
i went there with shortness of breath, dizziness, high pulse, temperature, and muscle pain. after i asked for an explanation of the charges, the doctor got an attitude and left. followed by another person that told me to leave. this was …
If i could write this with out giving a star i would.My husband has been going here for years for primary care from Dr.Givens.it all started going down hill about 3 years ago and getting worse every time.So now i am looking for another …
Both front desk staff and the doctor and nurses were professional. They took my wife back to begin treating her before I finished the paperwork. Each time the nurse and doctor worked with her, they were professional and caring.
I will give this place a 4 star . The service has always been great Once the Doctor sees you . But just like 98% of the medical places you go to the wait sometimes is long . You either show up when they are busy or when they finely catch a break . But in when in a ( real) emergency situation they do put you priorty.
Horrible place, patients and their health needs are not put 1st. Its amazing they are still open. Went their tonight and was told to go to the emergency room because I was unable to pay an additional $195.00 since I did not have health …
Very nice staff. Wait time entirely too long! Came in with numb fingertips and neck/shoulder pain and still waited hours. Very respectful staff they just need more employees/doctors so people won’t have to wait so long.
Been here for 3 hours still no doctor, there were only 2 people ahead of me. Only way I would come back here is in a ambulance where I had no say.
Staff is pleasant but service sucks, had to pay upfront or I would ask for a …
Avoid the P.A. Sarah Boyd if you want to live! She looked at my issue for less than 60 seconds, sent me for an ultra sound, and told me if not better in 2 days go see your regular physician. Luckily I went to a specialist on my own and …
I went to Riverview Medical to be treated for a arm burn earlier this year. The staff was friendly and caring. However for my burn tx. I was told I would need to come back essentially 3-4 times a week for the next month or so to monitor the …
My brother Mark came in to Riverview last week in extreme pain could barely walk. He had been in severe pain for at least 3 weeks prior with his back thinking Riverview could help in some way. After the long wait they gave him a few pain …
If I could get away with posting this with 0 stars I would… The receptionists at this location are so rude! They treat you as if you’re an inconvenience and they’re not getting paid to do their job! I just got off the phone with Rachelle …
Waiting time is ridiculous. I went in for blood work (dr said I would be in and out quickly) when I pulled in there was no one in the parking lot; no one in the waiting area; it should be quick (or so I thought). I used my stop watch for …
Definitely not satisfied with the service here. The communication between front desk/nurses/doctors is lacking. Each employee I came in contact with acted clueless as to what they were doing with me, even though my chart was sitting …
I am giving a 3 star because of previous visit. I was very well taken care of then and the staff have all been wonderful. The exception is today, I went with shoulder pain and a variety of other symptoms which I noted on paperwork. Instead …
Can you give zero stars??? The staff is great nice ppl, and the building is good, but bring a pillow if you need to be seen here, WITH an appt you will wait 2 hours after your appt to be seen by a doctor. I was hurt while working and …
Had an online appointment for my granddaughter. After a half hour past the time and watching others who came in after me get called my wife got up to check. They took us off the list because they said they called her name for a form to be …
Stopped on our way home from Savannah to Ohio with a foot infection from a rusty nail. Excellent and efficient care. Prescription sent across the street and filled quickly. I was very impressed with the staff and facility! Thank you!!
Wait time is horrible, however this is an urgent care so you get what you get. But took my daughter for pain in her side and breast they did an eval. But no scans or ANYTHING ELSE. But to take ibuprofen .. next day ended up at Piedmont …
If you like sitting around waiting, this is the place for you. Been here an hour and a half….no doctor yet. One star as of right now. I’ll update if and when we get to see a doctor. …
Went to minute clinic and was rx some cough drops, 5 days later still had 101+ fever. Arrived at midnight on Fri, Jan 24th, on a very busy day which they’d seen almost 200 patients. Desk lady was great, Steve was great, Wesley was great & I …
I have been experiencing knee pain for over two weeks! I had the pleasure of visiting their urgent care and received the BEST care. They listened to my concerns and made sure I got relief from my pain! Thank you!
Good: The wait time was ok. The screen with your wait time was nice. The Dr. and nurses were great.
Bad: They don’t have the right equipment to remove a small rock from a nostril.
Just go to the ER. at the hospital.
The time waited was expectable and reasonable. The cleanness of this place is straight and the front desk people was in point. But when it comes to asking questions concerning your results the nurse candie is very rude and in her work field with dealing with patients and people she is very unprofessional.
It is after midnight and been waiting 4 hours! No one has gone back in 2 hours. According to staff only one doctor working!! After looking at other reviews I realize I should have checked here first for this consistent complaint that goes …
I just want to say this place was amazing. Went in for what I thought was a sinus infection. Turns out it was. I only waited in the waiting room for 35 mins, this was at 5pm on a Sunday. There was a woman with a severe burn and man with a …
Front desk staff never responded to my emails after 3 weeks, decided to come as a walk in waited 3hrs to be seen, wait time is terrible. Some of the front desk staff need to get it together. Very irritated, my first and last visit here. Doctors were great, but first contact sets the tone.
I went today and the staff was awesome. They ranned all the necessary test to ensure I was okay and referred me another doctor. So thankful today of the caring staff an doctor. Thank you!!! …
When this place was Riverview we had several positive experiences.
Today we got a very, very creepy doctor. He insulted my son, stating that he didnt have a brain because he got a splinter. …
I would honestly give this medical center zero stars if I could. They are not professional, their wait time is ridiculous, and the staff gives you miss guided information that may cause you to lose your job. To further explain, I went into …
There are so many issues with this place. First let’s address the wait times. I arrived at 12:38 in the afternoon for a TB shot and a physical. I wasn’t seen until after 2:45! The receptionist was EXTREMELY rude and unprofessional!! And the …
This isn’t the first time I’ve been here with one of my kids hoping for the best and it’s always the same thing.. you wait for HOURS before you are seen. It’s literally faster to go to Emergency Room. This time I’m currently sitting in the …
I have been to river view two times this week once at 2am for me. I was in a lot of pain and they took me back pretty quick. No waiting time. They sent me to the imaging center and talked to me on the phone to tell me what was going on with …
Great and kind service even for non-US based patient! I went to this medical center back in 26 Nov 2016. I had treatment due to very bad sinus infection. At that time I was on 2.5 weeks business trip long way from Australia so it’s not good …
I am so disappointed with this place. I have tried multiple times to go here and the front room/waiting area ruins my experience every time. The ladies up front are always too busy talking to acknowledge that you walked in. Then, they are …
The night hours crew is beyond enept! Over four hours with a paltry amount of patients….snippy attitudes and staff who couldn’t get a temperature or blood pressure reading on a five year old! Left after hours of waiting and the child …
I visited urgent care for a UTI that came on suddenly. The wait was short and the medical care was fine, but I can’t get them to release my urine culture results. I’ve called multiple times. My urologist has called from her office …
Dr. Leslie was my primary Dr. I called his nurse Brandy for 2 weeks straight and left a message on here voice mail about me being out of 4 medicines for 2 weeks, finally I got her on the phone and with no notice no anything she said Dr …
I’m only giving this place 2 stars because the staff up front and the nurse were very nice. The whole office was dirty. Trash/dirt in the floors like it hadn’t been swept or mopped in weeks. The doctor was extremely rude to me and my 5 year …
Kind, caring people. Thank you for the care! Felt awful and went in at 2am. Thankful for them being open and walking me through my first visit. I like when I came in, we took care of all my paperwork, copying insurance card and processing …
My 14 month old son scratched my eye over the weekend. I went on Saturday and again on Monday to have my eye checked. The front office staff were courteous and quick, the wait time was decent, and the nurses and doctors at both visits …
Horrible people. Made me wait AN HOUR FOR “checking in” and paperwork! Only to be told after I waited and completed paper work and waited another 20 minutes that I had to pay $150 up front to be seen. I inquired about paying a portion and …
I ABSOLUTELY love this facility! I’ve been a patient for years & have to say, my most recent visit with Dr. Given & his staff was above & beyond!!! I hope they get this review, they made me feel better as well as renewing my faith in humanity. Thank you all! Oh, the receptionist was extremely friendly as well.
I came to this facility with my friend to get her arm looked at. When we got there we didn’t have an appointment so we thought that the hour wait before getting called back was SEMI-understandable. Now when I’ve gone places without …
The desk staff was rude, the triage nurse was really rude, and the doctor was even ruder. He handled my daughter’s body check rough, even going so far as to physically shove her arm into place when she wasn’t understanding his question (she …
First time there. Got in within the hour. Michelle(intake nurse) was so nice and relatable. We had the best doctor-Dr.Leah. She was very very thorough and did testing and was good with urgent care. Hoping to become a patient with the general practice. Melissa was understanding with me being a hard stick for blood.
Seen a lot of reviews about the wait. It was what I expected it to be for a full service urgent care serving people with Lord knows what aliment. The lobby was relatively quiet and was clean. The nurses and doctors were top notch. I …
We came to Riverview Medical Center for camp physicals. I attempted to reserve my place in line online and over the phone. No one answered the phone or returned my voicemail messages. The website didn’t have available times for physicals. …
I have no idea why anyone would rate less than 5 stars! Today was my 2nd time going here and was just as great as the 1st time!!! While I am hurting right now, I’m making sure to thank you for everything! I got there at opening and was …
This is the absolute slowest medical facility I’ve EVER been too. We have been here for almost 3 hours and haven’t seen a doctor yet! I wish Rock Hill had another facility other than the Emergency Room when your child isn’t feeling well… …
I am here visiting my mom and she was not feeling well so we decided to make an evening visit to the Urgent Care. We were treated promptly and with so much courtesy. This place hires some great people but I mostly want to give a shout out …
As business owners ourselves my husband and I are slow to do reviews.. however..we just spent 2.5 hours with our 6 week old in there. He poked himself in the eye.. and had an eye almost swollen shut. We walked in and the first thing that …
Had a great experience here, took my husband at 6am Thursday the 6th to get a cough that he had had for weeks looked at. Being his first time there we filled out paperwork and brought us back after, it was a shift change but the doctor …
Horrible experience. I should have left when I first walked in when there was no staff at front desk. I could hear staff in the back talking about non medical stuff. If staff is going to hang out in the back they should have a bell or …
Would not even give them one star but there is no other option. After being sick for 2 days, I finally decided to go to Riverview this evening. Their hours are from 7am until 9pm. I walked in the door at 8:14pm and was turned away and told …
I visited here with a high fever, last night. I was feeling pretty miserable, so it was really appreciated that the front desk staff was easy to work with and very kind. They’ll figure out your payment details before you even get into an …
Caring and Professional
What a wonderful place!!!! 👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿 …
CLOSED DOWN & REPLACED WITH A NEW PLACE!
Very slow
Extremely slow , Worst customer service.
We are very pleased and thankful for the thorough and professional care we received a few days ago and today. A big shout out to Lisa Hunter, NP Teresa Smith, and Mike. Really grateful for your care!
fast in and out, no laughing about how you tripped over air
Over 3 hrs for a DOT physical
Would not recommend at all! Poor service!
Take the time to go somewhere else it’s dirty and takes all day
no real doctors. Filthy waiting room.
Waited 2 hrs to get a shot for a rusty nail
It’s dirty, overcrowded. No sense of urgency
3 hours to get some bloodwork done…that is all that needs to be said….
Piedmont urgent care is a lot better…
Aaaaaah the wait time…..damn it I wish there was an online check in app or something 😑🔫 …
Fast and efficient service every time I go
This is no longer RIVERVIEW MEDICAL. Why hasn’t it been changed in Google.
Very professional with great service and attention to details. Have sent a couple of co-workers there with the same results.
Fast help. Had a short wait. Staff was very helpful and friendly.
Been here for 4 hrs this is bs for a drug test haven’t been called back 😡 everyone else has …
Dirty, unbelievably long wait…had to come in for a required physical…will not return by choice.
This is by far one of the best doctor’s office that we have ever been to
I had a little wait but service was good.friendly staff
Wait time is terrible. I don’t know why my work choose this place for medical tests and treatments.
Just trash came at 4:00 left at 8pm 4 hours they lost our paper work and said it was insurance issuses lies bad experience
First Class Operation! Staff was Great! Got me in and out in timely manner! Impressive!
Very slow and the doctors pick and choose who they want to do. Not pleasent at all races
Horrible doctor office sat there for 3 hours they wasn’t even that busy the nurses are extremely rude to the point I just wanted to leave do not come here
We were locked out the building and the workers refused to help us. Worst customer service I have seen.
4/23/19
Been waiting…waiting and waiting for a long time..people are waiting.. words of apologies is really not the ANSWER!
ACTION is a MUST in the EMERGENCY people!
It is really evident that the front office staff are just collecting a paycheck, and would not help anyone if they could get away with it.
Wait time is insane. Went in to get a cough checked because I just had a baby, and people had been waiting hours.
They were busy but I was seen in a reasonable amount of time. Staff was caring and knowledgeable
Probably the slowest place I’ve ever been too. Got here before most people, they went back & I’m still sitting in the waiting room.
Fantastic experience. Seen quickly. Doctor and nurse were excellent, kind and knowledgeable.
I went in urgent care late night twice. Clean place, great people, great service.
i would honestly give this place zero stars… i have been here since 9pm and it is now 230Am and i am still here and i have work in a couple of hours, so Not Happy!
Everytime I come here it’s a 1 -2 hour wait. Terrible service. The staff is really generous but really slow as well.
Extremely slow… no point in having a phone if you are not going to pick up!! I have been calling to get medical results for 4 hours….
I have been waiting 2hrs.. how long does it take to do a physical.. Ive seen people leaving who came in before me, and they are calling others that came in after me to do the same thing before me
I am sorry others have had bad experiences. I have never had such problems. First-rate professional and caring service.
If I could give no stars I would. They’re just awful…no patient compassion. York county needs another emergency service for competition against Piedmont.
Average medical treatment, fantastic music. Seriously, you will never find another medical facility with better music playing in the lobby and the treatment area.
This place is an absolute joke, you’ll wait hours even when there is no one else waiting. Then they have the nerve to over charge me. Go somewhere else don’t waste your time here, you’ll regret it.
Been laying here for the past 2 hours and saw the doctor for maybe 2 mins. This wait is terrible and I’m in horrible pain but that doesn’t seem to matter to them.
There is obviously a fault in the operation of this establishment. No one seems to know the flow of anything and very disorganized. Wait time is ridiculous for how low the volume of patients were.
They got me and my baby in and out fast. The nurse and the dr was the best. Was very gentle with my baby.
After signing in i was told to wait, after an hour of waiting and seeing several people that came behind me go, I asked the secretary what was going on and she asked me if I had checked in yet. …
Sat with my daughter for 3 and half hours was never seen. Noticed people that came in as walk ins after us had been seen and left. Will not recommed nor go back.
Front desk staff are extremely disrespectful. 2 hour wait just to be seen, and it’s not even busy. No one works with any kind of drive, none seem to take pride in what they do. Overall quite disgusting.
My child has a fever of 102 swollen throat and we have been waiting for almost 3 hours to be seen by a dr. This is ridiculous!!! If there was another choice, I would have gone there… I will not come here again… poor service!!!
Smh. No good. Should not employee people who are color blind to observe different aspects of health. Hopefully I did not lose this job opportunity because of this. Have a Blessed evening!
– Matthew D. Bennett
Omg ive been her with my daughter in 2 boys since 6.00pm and its now 9.29pm a school night and we are. Still waiting… Omg they are soooooooooooo slow this is sad!!!!!! Really. Im ready to go this is Very Very !!!!!
My only visit there was all good. Was a clean, nice facility, & they got me in reasonably fast, without appt. They were friendly and courteous, so if I needed to, I would go there again.
High five to the staff, LeeAnn, M.Cooke and David for helping me track down paperwork for one of my companies clients. I appreciate your help a great deal. Team work is awesome.
I have been with Riverview Medical Center for about TEN YEARS and the staff has ALWAYS been RESPECTFUL that’s why I stay….If there is a problem they have no problem assisting and correcting….Dr. Given and Dana are TRULY the GREATEST TEAM EVER!!!!!!!!
Absolutely the worst place to bring anyone let alone my child. The old blonde nurse is rude as can be. They have no sense to anything going on. I will NEVER COME BACK TO THIS PLACE!!!!
Wait time is crazy, prettu sure the doctors are all back there playing spades or something of the sorts.. Also when people get brought to the back before you do even though you were there 30 minutes before these people.. Wont be surprised …
The one star rating says in all. I wouldn’t ever go here again. They don’t actually care about the medical practices if they did they would actually try to help people. Been sitting here in an empty waiting room for 45 mins there’s no one else here and I’ve thrown my back out. Should’ve gone to the e.r. they clearly don’t care.
if i could give this place a no star i would i have been in here for over 2 hours i put on my paper i had chest pains and still have them including a lot of other things and do they care? nope they are open 24/7 so they see no use to rush and try to get people in and out i hope this place gets shut down. not suggested at all.
They do a great job servicing our Transportation Department with DOT physicals; Drug Test and etc. Very nice staff and have helped me on numerous occasions getting paperwork back. Keep up the great works OCCUMED!
Great experience and the wait wasn’t bad. Apparently, they see over 200 people a day. With that kind of volume, they are dedicated to always improving the wait times for everyone. Dr. Lesslie is awesome!
Staff was kind, Doctor misdiagnosed illness. My visit was Jan. 1st 2017, I was not given any antibiotics after describing the conditions of sinus infection. I had to see me family doctor when the office was re-opened Jan 3rd and was diagnosed with a sinus infection and pneumonia
If I could give no stars I would!!! I don’t understand why every time I come here it takes hours to even get in the back to a room let alone see a physician! I work at an urgent care & even with multiple traumas and 1 Dr. it doesn’t take …
I’ve been going to Riverview with my family for 5 years and they are always so sweet and compassionate. Dr Given is AWESOME! SO IS BECKY PARKER AND BRANDI (THE NURSE)! I would recommend Riverview to anyone!!
Terrible staff at front desk. At hospital ER with my father. Called over there because we had 23 people ahead of me. Rude lady repeated – we cant give out wait times- we cant give out wait times. Avoid this place.
2 hour wait time and the front desk took my copay prior to seeing a doctor so I felt completely trapped. Flagged down a nurse to even be seen.Horrible experience.
Went in last night with a kidney stone. The front end staff got me back very quickly and the nurses and doctors was very quick to help me. Thank You much Riverview, you’ve always been there for me!
I have been to this clinic many times always with good results. The doctors are professional. The only problem is the long wait at times, but it is well worth it as most doctors offices are closed when I need them.
The nurse that I had was nice and the doctor I ended up seeing was nice but there was just one dr who was rude yelling at other patients and pulling curtains in their face. Not professional at all. Hope I want have to return again
Everyone I felt with was rude, nurse even told my 4 year old ” I can’t take your temperature because you won’t do it right”. Which made him cry and say”I’m sorry I’m trying my best” 😡😡😡 not to mention waiting two hours before being called back. …
They would not let me pay with my HSA card. They said “it would be insurance fraud.”
I came in with upper back problems and slight discomfort with urination. I asked …
We’ve been here 2 and a half hours with my son sobbing. Those that went before us have gone. We’ve been told we are next for an hour. I usually avoid this place like the plague but it’s the only place open besides ER. Rock Hill need a new 24 hour clinic badly. Can we start a petition or something to get one???
I’m the only patient here with severe chest pain and it took them 30 mins to call me in back now I’m waiting on the nurse in pain tears coming down my face. I AM THE ONLY PATIENT HERE and I’m waiting this is unacceptable and not customer service. If I had enough strength I will drive to the hospital…. Riverview needs to do better.
I hade no words to describe this place! In my whole life I Never Being in a place like this Before, I wait more then 4 hours with my mom to see a doctor, Awful experience! Very unprofessional,very duty I am NEVER COMING BACK AGAIN. I wish I can put lest then one star.
Came in no one here. Been waiting 30 minutes while listening to the ladies behind desk talk about their personal issues and not getting me back. Doctors have always been great here it’s horrible that this is what you get when you first …
They are NOT open until 11pm!! Google had them listed as open AND their own phone system AND website says they’re open until 11pm! I tried calling ahead of time. I got a recording stating they had new hours and were now open until 11pm 7 …
Faster to go to the ER..shamefully saying. Arrived approx 11:30. Called back approx 12:30 to get vitals checked. Sent back to waiting room because no rooms open. Finally got out of there after 1:00pm. Needed a doctor’s note for work…they put I was seen at Riverview Medical for “medical reasons”…
Daughter was diagnosed with a cold and was told to take cold meds ($140 cash pay). Took her to another doctor and she was diagnosed with tonsillitis and prescribed an antibiotic. Staff at front desk is terribly rude. When I called to inform about the misdiagnosis, the lady I spoke with was terribly rude.
After sitting for a hour. The rude nurse with the blonde hair kind of in her late 40’s tells me they can’t see me because I was just there 2 weeks ago for the same thing!! 😠 I had to leave and go to ER for something so simple. Im never coming back to this place ever again!!! …
We waited for 2.5 hours to be seen without any updates or any apologies until we complained. Nurse that checked us in was terribly rude to our one year old children. If you have the option to go elsewhere I would highly recommend doing so!
Sat here for 3 hours while others came in after us and were seen before us. A guy came in with a scratch on his head and was seen before my daughter who is running a fever and dizzy. Went the desk and the lady behind the desk was really …
i went there with shortness of breath, dizziness, high pulse, temperature, and muscle pain. after i asked for an explanation of the charges, the doctor got an attitude and left. followed by another person that told me to leave. this was …
If i could write this with out giving a star i would.My husband has been going here for years for primary care from Dr.Givens.it all started going down hill about 3 years ago and getting worse every time.So now i am looking for another …
Both front desk staff and the doctor and nurses were professional. They took my wife back to begin treating her before I finished the paperwork. Each time the nurse and doctor worked with her, they were professional and caring.
I will give this place a 4 star . The service has always been great Once the Doctor sees you . But just like 98% of the medical places you go to the wait sometimes is long . You either show up when they are busy or when they finely catch a break . But in when in a ( real) emergency situation they do put you priorty.
Horrible place, patients and their health needs are not put 1st. Its amazing they are still open. Went their tonight and was told to go to the emergency room because I was unable to pay an additional $195.00 since I did not have health …
Very nice staff. Wait time entirely too long! Came in with numb fingertips and neck/shoulder pain and still waited hours. Very respectful staff they just need more employees/doctors so people won’t have to wait so long.
Been here for 3 hours still no doctor, there were only 2 people ahead of me. Only way I would come back here is in a ambulance where I had no say.
Staff is pleasant but service sucks, had to pay upfront or I would ask for a …
Avoid the P.A. Sarah Boyd if you want to live! She looked at my issue for less than 60 seconds, sent me for an ultra sound, and told me if not better in 2 days go see your regular physician. Luckily I went to a specialist on my own and …
I went to Riverview Medical to be treated for a arm burn earlier this year. The staff was friendly and caring. However for my burn tx. I was told I would need to come back essentially 3-4 times a week for the next month or so to monitor the …
My brother Mark came in to Riverview last week in extreme pain could barely walk. He had been in severe pain for at least 3 weeks prior with his back thinking Riverview could help in some way. After the long wait they gave him a few pain …
If I could get away with posting this with 0 stars I would… The receptionists at this location are so rude! They treat you as if you’re an inconvenience and they’re not getting paid to do their job! I just got off the phone with Rachelle …
Waiting time is ridiculous. I went in for blood work (dr said I would be in and out quickly) when I pulled in there was no one in the parking lot; no one in the waiting area; it should be quick (or so I thought). I used my stop watch for …
Definitely not satisfied with the service here. The communication between front desk/nurses/doctors is lacking. Each employee I came in contact with acted clueless as to what they were doing with me, even though my chart was sitting …
I am giving a 3 star because of previous visit. I was very well taken care of then and the staff have all been wonderful. The exception is today, I went with shoulder pain and a variety of other symptoms which I noted on paperwork. Instead …
Can you give zero stars??? The staff is great nice ppl, and the building is good, but bring a pillow if you need to be seen here, WITH an appt you will wait 2 hours after your appt to be seen by a doctor. I was hurt while working and …
Had an online appointment for my granddaughter. After a half hour past the time and watching others who came in after me get called my wife got up to check. They took us off the list because they said they called her name for a form to be …
Stopped on our way home from Savannah to Ohio with a foot infection from a rusty nail. Excellent and efficient care. Prescription sent across the street and filled quickly. I was very impressed with the staff and facility! Thank you!!
Wait time is horrible, however this is an urgent care so you get what you get. But took my daughter for pain in her side and breast they did an eval. But no scans or ANYTHING ELSE. But to take ibuprofen .. next day ended up at Piedmont …
If you like sitting around waiting, this is the place for you. Been here an hour and a half….no doctor yet. One star as of right now. I’ll update if and when we get to see a doctor. …
My chart has been misplaced the last 3 times I’ve been here so I’ve been left throwing up in their waiting room for hours. …
Went to minute clinic and was rx some cough drops, 5 days later still had 101+ fever. Arrived at midnight on Fri, Jan 24th, on a very busy day which they’d seen almost 200 patients. Desk lady was great, Steve was great, Wesley was great & I …
I have been experiencing knee pain for over two weeks! I had the pleasure of visiting their urgent care and received the BEST care. They listened to my concerns and made sure I got relief from my pain! Thank you!
Good: The wait time was ok. The screen with your wait time was nice. The Dr. and nurses were great.
Bad: They don’t have the right equipment to remove a small rock from a nostril.
Just go to the ER. at the hospital.
The time waited was expectable and reasonable. The cleanness of this place is straight and the front desk people was in point. But when it comes to asking questions concerning your results the nurse candie is very rude and in her work field with dealing with patients and people she is very unprofessional.
It is after midnight and been waiting 4 hours! No one has gone back in 2 hours. According to staff only one doctor working!! After looking at other reviews I realize I should have checked here first for this consistent complaint that goes …
I just want to say this place was amazing. Went in for what I thought was a sinus infection. Turns out it was. I only waited in the waiting room for 35 mins, this was at 5pm on a Sunday. There was a woman with a severe burn and man with a …
Front desk staff never responded to my emails after 3 weeks, decided to come as a walk in waited 3hrs to be seen, wait time is terrible. Some of the front desk staff need to get it together. Very irritated, my first and last visit here. Doctors were great, but first contact sets the tone.
I went today and the staff was awesome. They ranned all the necessary test to ensure I was okay and referred me another doctor. So thankful today of the caring staff an doctor. Thank you!!! …
When this place was Riverview we had several positive experiences.
Today we got a very, very creepy doctor. He insulted my son, stating that he didnt have a brain because he got a splinter. …
I would honestly give this medical center zero stars if I could. They are not professional, their wait time is ridiculous, and the staff gives you miss guided information that may cause you to lose your job. To further explain, I went into …
There are so many issues with this place. First let’s address the wait times. I arrived at 12:38 in the afternoon for a TB shot and a physical. I wasn’t seen until after 2:45! The receptionist was EXTREMELY rude and unprofessional!! And the …
This isn’t the first time I’ve been here with one of my kids hoping for the best and it’s always the same thing.. you wait for HOURS before you are seen. It’s literally faster to go to Emergency Room. This time I’m currently sitting in the …
I have been to river view two times this week once at 2am for me. I was in a lot of pain and they took me back pretty quick. No waiting time. They sent me to the imaging center and talked to me on the phone to tell me what was going on with …
Great and kind service even for non-US based patient! I went to this medical center back in 26 Nov 2016. I had treatment due to very bad sinus infection. At that time I was on 2.5 weeks business trip long way from Australia so it’s not good …
I am so disappointed with this place. I have tried multiple times to go here and the front room/waiting area ruins my experience every time. The ladies up front are always too busy talking to acknowledge that you walked in. Then, they are …
The night hours crew is beyond enept! Over four hours with a paltry amount of patients….snippy attitudes and staff who couldn’t get a temperature or blood pressure reading on a five year old! Left after hours of waiting and the child …
I visited urgent care for a UTI that came on suddenly. The wait was short and the medical care was fine, but I can’t get them to release my urine culture results. I’ve called multiple times. My urologist has called from her office …
Dr. Leslie was my primary Dr. I called his nurse Brandy for 2 weeks straight and left a message on here voice mail about me being out of 4 medicines for 2 weeks, finally I got her on the phone and with no notice no anything she said Dr …
I’m only giving this place 2 stars because the staff up front and the nurse were very nice. The whole office was dirty. Trash/dirt in the floors like it hadn’t been swept or mopped in weeks. The doctor was extremely rude to me and my 5 year …
Kind, caring people. Thank you for the care! Felt awful and went in at 2am. Thankful for them being open and walking me through my first visit. I like when I came in, we took care of all my paperwork, copying insurance card and processing …
My 14 month old son scratched my eye over the weekend. I went on Saturday and again on Monday to have my eye checked. The front office staff were courteous and quick, the wait time was decent, and the nurses and doctors at both visits …
Horrible people. Made me wait AN HOUR FOR “checking in” and paperwork! Only to be told after I waited and completed paper work and waited another 20 minutes that I had to pay $150 up front to be seen. I inquired about paying a portion and …
I ABSOLUTELY love this facility! I’ve been a patient for years & have to say, my most recent visit with Dr. Given & his staff was above & beyond!!! I hope they get this review, they made me feel better as well as renewing my faith in humanity. Thank you all! Oh, the receptionist was extremely friendly as well.
I came to this facility with my friend to get her arm looked at. When we got there we didn’t have an appointment so we thought that the hour wait before getting called back was SEMI-understandable. Now when I’ve gone places without …
The desk staff was rude, the triage nurse was really rude, and the doctor was even ruder. He handled my daughter’s body check rough, even going so far as to physically shove her arm into place when she wasn’t understanding his question (she …
First time there. Got in within the hour. Michelle(intake nurse) was so nice and relatable. We had the best doctor-Dr.Leah. She was very very thorough and did testing and was good with urgent care. Hoping to become a patient with the general practice. Melissa was understanding with me being a hard stick for blood.
Seen a lot of reviews about the wait. It was what I expected it to be for a full service urgent care serving people with Lord knows what aliment. The lobby was relatively quiet and was clean. The nurses and doctors were top notch. I …
We came to Riverview Medical Center for camp physicals. I attempted to reserve my place in line online and over the phone. No one answered the phone or returned my voicemail messages. The website didn’t have available times for physicals. …
I have no idea why anyone would rate less than 5 stars! Today was my 2nd time going here and was just as great as the 1st time!!! While I am hurting right now, I’m making sure to thank you for everything! I got there at opening and was …
This is the absolute slowest medical facility I’ve EVER been too. We have been here for almost 3 hours and haven’t seen a doctor yet! I wish Rock Hill had another facility other than the Emergency Room when your child isn’t feeling well… …
I am here visiting my mom and she was not feeling well so we decided to make an evening visit to the Urgent Care. We were treated promptly and with so much courtesy. This place hires some great people but I mostly want to give a shout out …
As business owners ourselves my husband and I are slow to do reviews.. however..we just spent 2.5 hours with our 6 week old in there. He poked himself in the eye.. and had an eye almost swollen shut. We walked in and the first thing that …
Had a great experience here, took my husband at 6am Thursday the 6th to get a cough that he had had for weeks looked at. Being his first time there we filled out paperwork and brought us back after, it was a shift change but the doctor …
Horrible experience. I should have left when I first walked in when there was no staff at front desk. I could hear staff in the back talking about non medical stuff. If staff is going to hang out in the back they should have a bell or …
Would not even give them one star but there is no other option. After being sick for 2 days, I finally decided to go to Riverview this evening. Their hours are from 7am until 9pm. I walked in the door at 8:14pm and was turned away and told …
I visited here with a high fever, last night. I was feeling pretty miserable, so it was really appreciated that the front desk staff was easy to work with and very kind. They’ll figure out your payment details before you even get into an …