With over 15 years of experience serving Lexington, KY, and surrounding areas, Arthritis Center of Lexington provides complete care for every patient.
| Thursday | 8:30AM to 5PM |
| Friday | 8:30AM to 5PM |
| Saturday | 8:30AM to 3PM |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
330 Waller Ave Ste 100, Lexington, KY 40504
I t was very good!
They are wonderful. The doctors and staff are awesome.
ACL is a wonderful place. It is always clean, the people are friendly and very caring.
Dr. Cole is the best. She knows her stuff, and she listens to me. Glad I found her.
I see Dr. Cole and Amelia Hendrickson…..they are both awesome….this is a great office…very attentive on phone calls….thank you
Dr. Brown has really helped me with my fibromyalgia and osteoarthritis. I highly recommend him.
Dr Brown has been my Dr. for along time, love him he is the only Dr. I have seen at Arthritis Center.
So glad we have this office in London. Very efficient staff, plenty of parking, very clean, best ever
Wonderful staff, super convenient now with Saturday hours.
Sometimes hard to get ahold of over the telephone…
ACL has wonderful physicians and staff! They strive to provide excellent patient care every day!
Dr. Cole is very efficient, takes her time to answer your questions and try to solve your problems. She has been very helpful to me.
I think my doctor is very knowledgeable, and the staff is friendly, however, contacting between appointments has not been very successful.
Seen in a timely manner. Everyone was so friendly. The lady at the check in desk was wonderful
The staff is great. When I need to see someone thay get me in. Dr. Hatfield an the staff help with what I need. Thanks a lot guys.
Dr Hatfield is great. Very professional, knowledgeable, thoughtful and always on time too. That’s a plus. Really pleased.
I quit going to this center and would not recommend it to anyone. Maybe I saw the wrong doctor but I cried all the way home after my last appointment. Never been back.
Everyone is courteous. Prompt appointments. Very informative about your health.
Dr Kelly Cole is a wonderful, thorough and compassionate doctor.
Very prompt on appointment times
It’s always clean the people are nice and efficient. It’s usually a quick visit and the doctors seam to care about you.
All employees I’ve had contact with jim bee very courteous and patient with me.Treatments all fine.The only problem I have is calling the office and trying to reach somone without going thru that automated system. It’s a chore for elderly people.
I love the Arthritis Center of Lexington. The staff is super helpful, knowledgeable and friendly.
I can’t say enough good stuff about this place. They take the time to explain everything and make sure you understand. I don’t feel like they are trying to see as many patients as possible.
At the Arthritis of Lexington everyone goes out of there way to be helpful.
My wife rates the Arthritis Center and Dr. Kelly Cole specifically very highly and the most thorough she has experienced.
Left crying because how awful I was treated! I’ve never felt less cared about as a patient. I wouldn’t send a dog to this office
The most caring doctors and staff.They treat you with kindness and professionalism. Unmatched by any other doctors office I have been to!
I appreciate Dr. Cole and her staff so much! Great place!
I have one of the best Dr’s there her name is Dr Rita Egan, she is just wonderful , She has helped me so much with my Arthritis Can’t thank her enough. HELEN MEYER
Great place! Dr Neal is awesome!!!
I come here because of Misty … she is professional , helpful , kind , attentive and makes it easy on the patient .
Took time with me as if I was the only patient they were seeing. Answered my questions.
Dr Rita Egan is awesome and very caring. All the employees are friendly and helpful. I most certainly recommend this practice.
We liked being a patient of Dr Cole, I felt she did me good with the proper medications. Nice friendly lady too .
I have been going here for years I could not ask for a better Doctor and staff. I feel like they care and about your wellbeing I could go on for days I think anyone would be happy with the staffing.
Excellent service. Greatly Appreciated.
My mom recently saw Dr Corey Harrison. He didn’t do any blood work or x rays. She was not satisfied with her visit. Nothing was accomplished by this visit. A waste of time.
I am a new patient of only a few months but all ACL staff are caring and efficient from check in, exam, and check out.
My visits with Dr. Cole have always been very thorough. She listens to me and shares with me things that I can do to reduce my pain and discomfort.
Acl is the best place to come for arthritis . The doctors go over and beyond to make sure the patients are taken care of . The employees treat the patients like family and we make sure they have what they need
I have gone to them for about 2 years and they have really helped me. I was staying in a lot of pain. Dr. Cole has really helped me and I would highly recommend The Arthritis Center
Of Lexington, Kentucky
Well-organized check in, very little waiting, and pleasant, skillful people in all positions in office, exam, and treatment.
Was time for my monthly shots so I arrived and everyone is so friendly. I love the doctors they are excellent and the staff is awesome I would not choose another place or doctor.
Very professional staff and Dr’s.
Dr Cole is awesome she will listen and is very concern with what’s going on
Thank you Dr.Cole and staff …
I have been going to ACL for many years, I feel like they have saved my life, now doing so much better my quality of life is wonderful now
From Dr Egan to Dr Alexander and the whole staff
At ACL I thank you
Rita Egan and her team have provided exceptional care and customer service. I have been a patient at ACL for more than six years.
Dr. Kelly Cole is terrific and all the staff there are very professional and great. It has always been a very good and personable experience for me and I would certainly recommend to family and friends.
Rebekah Carter
I love Dr. Kelly Cole 🤗 Her Staff is excellent!!
I have been going to Dr. Cole for about 20+years, and would not even think going anywhere else 😷! Dr. Kelly Cole And Staff are AWESOME!!!!
Thank you Dr Kelly Cole 🌻 …
Dr. Hatfield was very professional and well informed. He seemed empathetic and willing to provide care. The office staff often seemed distant and cold.
I will recommend the Arthritis Center of Lexington, they have always took great care of my needs and they have great respect for me as a long time patient of Dr Rita Egan, and as always the staff from the front check in desk all the way to the check out windows are very efficient an kind and helpful,
I have confidence in Dr. Brown and his team. The infusion department is top notch! Everyone along the way is very helpful and professional.
Sometimes it takes a little longer for you to see the Dr, however when I see Dr.Cole she spend more than ample time with me.
Have have received wonderful care at Arthritis center of Lexington for over 10 years. Have had great experience with Dr. Egan and now with Dr. Alexander.
I’ve been going to ACL for 2 years but my first visit was in 2007 and the attention to patients needs is still great
I’ve been with Dr.Jeff Neal for over 20 yrs.Dr.Neal is a very good Dr.he knows what he’s doing! I think that pretty well sums it up!!.
Kind, professional and inspire confidence. Could not speak or recommend more highly!!
I saw Dr Hatfield. I felt like he wrote me off as soon as he walked in the exam room. I was referred to Dr Abbas Haider at Lexington Clinic rheumatology as a second opinion from my orthopedist and would highly recommend him.
Dr. Brown and Dr. Hendrickson have been wonderful in helping me with my RA. They are always available to answer any questions I have. Great practice!
Dr Brown is the only physician I go to that is always on time meeting with his patients. Very friendly staff.
Dr. Alexander noticed the changes in my condition & took the necessary steps to find answers. I appreciate her attention to detail.
Dr Cole is the very best. I have seen her for 24 years & I would not be here today if it wasn’t for her. Very thankful for her.
So glad I was referred to Lexington Arthritis Clinic. Dr. Hatfield and all the office staff has been so courteous each time I’ve had appointment.
The staff was extremely helpful in getting me worked in to be seen as a new patient and I received a phone call a few days after my appointment with test results. The girl who called was very sweet and patient answering all of my questions.
Have been a patient for many years, and have always been treated with respect and kindness. Would highly recommend this group to everyone in need of care for Arthritis and other diseases such as Lupus.
Medical care team members truly listen to me and take the time to talk with me. I feel like we are a team working together instead of them dictating to me what will be done.
I have been a patient of Dr. Goldfarb’s for years and think he is an excellent physician. However, his clinical staff has always been indifferent and/or rude. I have fibromyalgia and arthritis and have been on Lyrica, a controlled …
Dr. Neal is very attentive, patient and has treated be excellently. The nurses and staff are very friendly. I highly recommend them.
Dr. Brown is very knowledgable. He answers all my questions and is very thorough. Minimum wait time. Extremely clean office.
Very efficient from the front desk back to the Dr. and checkout
Love these they have x-Ray on site and Lab Corp on the 2nd floor
Makes it extremely convenient for patients
Dr. Coke is amazing and explains everything thoroughly
I have been a patient at ACL for many years. Everyone is very friendly and helpful. Most of all the Doctors take time with you and check over everything. I have no plans on leaving the practice.
Everyone is very nice, professional but with a smile. They are committed to improving my health and helping me manage any conditions I have.
If you need a rheumatologist, this is the place to go. Listening, compassionate, helpful, and incredibly smart people. You want folks like these in your corner if you’re dealing with arthritis.
I have been going to dr. Kelly Cole for quite a few years now she started doctoring me for fibromyalgia then we found out that I had osteoarthritis and scoliosis she is very thero in her examinations she takes a personal interest in her …
The staff are always friendly and helpful. I have never had a bad experience. They always listen to my concerns and questions and provide me with needed information and the best of care.
Always excellent service with people who strive to assist you to make it more comfortable for you.
Love this place
Very professional the whole staff are very Attentive
What impresses me the most is that I feel like Dr. Alexander cares. She sits down, listens, examines, explains the treatment and answers any questions I have.
Dr.Egan is a fabulous doctor. She cares about her patients, takes time to listen to their concerns, and coordinates well with other doctors. I highly recommend her for anyone who needs a rheumatologist.
The Arthritis Center of Lexington saved me. Dr. Brown is an excellent rheumatologist, and I’m confident that the other clinicians at ACL are just as good. I highly recommend this clinic and the clinicians who work there.
Out of all the doctor’s offices I’ve been a patient at, this is by far the best one yet! My doctor is extremely understanding and patient and really listens to me. The staff is awesome too, very educated and professional!
Although wait time can be long, Dr. Kelly Cole is a wonderful doctor. She makes time for her patients. She is working hard to get my medication protocol right for me.
Kacey was wonderful, she explained everything she was doing while giving me the injection in my knee.
I have been going to the Arthritis Center of Lexington for many years and Dr Rita Egan is my Rheumy and I know that she really cares about me as a person and wants the best care for me! She involves me in my treatment and answers my …
Dr.Rita Egan is the best doctor I have ever encountered. Not only is she superbly qualified but she is also a wonderful person. Dr. Egan has taken me from a life to pain to being normal – she’s the best there is.
My husband has severe rheumatoid arthritis. He was seeing Dr. Eagan, she retired and he became Dr. Alexander’s patient. They kept rescheduling his appointments, having him see the nurse practitioner. Last month Dr. Alexander made it a point …
All the personnel there are very courteous and are there to help you with any health issue that you may have. Well trained staff all the way from the admission people, to the nursing staff, to the doctors.
All staff at Arthritis Center of Lexington are friendly, professional, and go out of their way to be helpful. They genuinely care about the patients.
I have been a patient with Dr. Neal since 1999. From getting me through the initial, frightening unknowns of my crippling pain and diagnostic process, through the lengthy, successful management of my symptoms, I have received sensitive, …
Very professional staff. My dictor, Dr. Rita Egan, is great. She is never in a hurry with you. She listens to what you tell her and asks questions of what you have just told her. She makes sure that before you leave if you have any prescriptions that need refills that she knows that.
Dr Hatfield is Great. He really cares and listen to my corners. He takes time with you and ask you question. The staff are so sweet they are so friendly.
Caring and supportive staff. Dr. Alexander is patient, knowledgeable and a good listener. Have nothing but GREAT things to say about this Center.
The staff at the infusion department are caring, knowledgeable and wonderful along with Dr Brown and KC!
I arrived a little early and completed some paperwork. I was taken to the exam room after a short wait. My questions were answered and my next appointment was scheduled. I feel the appointment was a good experience. I would recommend Arthritis Center.
It was so easy for me to go to Georgetown office I didn’t get stressed out because of Lexington traffic wish I could go to this office all the time 🙂 …
Dr. Cole is the best doctor you could ever hope for. She takes time to listen and is so compassionate. She is also very knowledgeable about the latest treatments.
I was unable to attend in person due to helping my daughter that just had a total hip replacement. Dr. Cole and her staff was accommodating in sitting me up with a virtual visit.
Sorry to say but my review is much like some of the others which is unfortunate. I saw my rheumatologist about a year and a half ago and was told that I could get an appointment with the same physician the following week. Not a problem. …
Dr. Cole is a wonderful doctor. I feel as comfortable talking to her, as I do a friend. She doesn’t rush you and listens to your concerns. Dr. Cole genuinely cares for her patients.
My mother has been a patient of Doctor
Brown for many years. Dr. Brown and the staff has been very professional, friendly, and courteous to us. I would highly recommend him and the staff.
My doctor sent my info weeks ago and upon calling back to back for hours and days with no response to myself or my doctors office I finally received a human to talk to in the maze of automated options you have to go through and was told …
I have been seeing Dr. Neal for 5 years. He always answers my questions completely and gives me his undivided attention. The staff is friendly, professional and efficient. My RA is under control. This is a great practice.
I would definitely recommend the Arthritis Center of Lexington. I have always gotten great maintenance treatment and immediately gotten appointments if I have a flare up. Dr. Goldfarb (retired) was great and now I see Dr. Brown and have been very pleased with the care that I receive.
Gosh. I adore dr Hatfield and his team. They are the best. Everything happens immediately with amazing follow up-follow through. If I could choose only one doctor it would be dr Hatfield.
A great nurse that seen me ! She was very interested in what was going on in my situation. Looking forward to seeing her again. Missed Dr Brown, but was very happy with my Nurse!!!
I’ve been a patient at the Arthritis Center of Lexington for more than 15 years, their team of healthcare professionals always treat me with the upmost respect. Often today, doctors spend less than 5 minutes with a patient, never fully …
Dr. Rita Egan is an absolutely wonderful physician who intently listens each visit as I describe my ups and downs with arthritis and Myasthenia. She is most interactive in life discussion and very responsive to my input about treatment. She …
The Arthritis Center is the best place for people suffering from all kinds of arthritis and autoimmune diseases. They are very compassionate and they work with their patients to treat them and help ease their pain. The staff is very friendly and professional.
Absolutely garbage people. Rude and doesn’t care about patients. Told my wife they refused to see her cause she “showed up on time.” She was even on the phone before hand with them filling out new patient information. Do not go here. These people will not care for you. They only want your insurance money.
First the doctor I was referred to see wasn’t who I seen, it had been changed. I was told the Doctors set aside 45 minutes for first time visits, I was in there a total of 10 minutes. Doctor Hatfield acted like he didn’t even want to be in …
Dr. Alexander is absolutely wonderful!!! Not only is she your physician but a friend too. She truly cares about your health. Rachel is also wonderful!!
The day of my appointment it was storming really bad, I live an hour away, I was having a major flare, and had my 1 yr baby with me. I was literally 5 minutes and they made me reschedule. Five minutes!!!!! I’ve never had such a rude …
After a lengthy hospital stay and follow up appt. medical assistants are rude and dismissive. I wish Lexington had another practice. Of all the doctors office’s I’ve experienced Lexington arthritis has treated me most rude and harshly …
The people that work the front desk at the Hamburg location are rude people, we go in this place because we have medical issues, they should be more compassionate, we don’t want to be there either so start being nicer, as far as the nurses they are exceptional.
I love ACL, their doctors are informative, caring, and makes sure you’re satisfied with the outcome of your visit. To me they are the best in Kentucky as they’re willing to do what it takes to make your life better without pushing pain …
The ACofL is my long time treatpment center for rheumatoid and osteoarthrpitis. I met yesterday with P.A. Amelia Hendrickson, one of my favorite people at the ACofL. She took time to answer my questions and concerns. Parking is easy, and there is a lab upstairs.
Have been going to the arthritis center for ten years and they have taken good care of me. I have several problems and when I call they are fast to get me in and take care of the problem. All of the doctors and nurses are very polite and treat you with respect.
I have been going to rheumatologists for many years and was lucky to connect with Dr. Neal when moving back to Lexington. Both he and his staff are friendly, helpful and concerned about my heath. I would highly recommend this practice.
I have been a patient of Dr. Rita Egan and now Dr. Corey Hatfield. They are both incredible. Very kind, very knowledgeable. Dr. Hatfield has so much patience. He answers all my questions, is supportive and I have total confidence in him. The office staff are so sweet. I refer ACL to anyone who has the need to see a Rhuematologist.
Dr. Neal is very kind and very knowledgeable. I believe he probably saved my life as my vitamin D level was only 7! None of my other doctors had thought to check it. No wonder I felt so terrible! I highly recommend the Arthritis Center of Lexington and Dr. Neal!
I have been a patient of the Arthritis Center of Lexington for several years, Dr. Kelly Cole for the last two. Dr. Cole takes the time with her patients to thoroughly discuss all that the patient is going through. I’m finding that more of …
I’ve gone to ACL for years and have been greatly pleased with the doctors and staff.
I have had no problems with any staff and find them highly knowledgeable and …
Staff is so caring and helpful. Dr Brown is so kind in helping me with the RA diagnosis explaining medication choices and treatment plan. I would highly recommend this office.
I feel like Dr. Egan has always looked out for me over the years (when other doctors couldn’t/wouldn’t) and took all aspects of my health into consideration -not just my rheumatoid arthritis. She would take the time to listen to me and I …
I think they are great. I have one problem with getting my meds and I had just been to see Dr. Neal. It is long story. But I still give them a 5 star. I have been going there about 2 years, I think now. And I can get right thru to the …
Dr. Rita Egan is great. She treats the whole person and not just the illness. Although not my primary physician, she does bloodwork that she thinks is not being done anywhere else that she thinks I need. Treats my condition well and also makes sure all the bases are covered in my health.
Dr. Hatfield answered all of my questions thoroughly. The staff are pleasant all while conducting covid screenings and precautions. I was very pleased they take masking and precautions seriously.
Dr.Hatfield is my doctor.He is very caring and helps me control my pain associated with osteoarthritis and fibromyalgia .Also KC and Amelia are awesome also.Even the office staff are very nice.
Dr Brown and his nurse Jamie are wonderful! Dr Brown takes his time and answers questions and
I truly believe he cares. Jamie is a trooper! She calls u back tracks down …
I’m very happy with my Dr and the staff. Very convenient and short wait times.
I have been more than pleased with Dr. Alexander Brown and his staff. Dr. Brown is easy to talk with and he is excellent at answering the questions I always have for him. He is good at staying in touch with other doctors concerning my situation. I would highly recommend Dr. Brown.
Have visited once, my hubby was the patient. We saw Dr. Hatfield and were very impressed with his manner and attention to our concerns. The staff is extremely professional and very caring and attentive to the patients. Would highly recommend! 5 stars!
I’ve had a great experience at Arthritis Center. I recommended Dr. Corey Hatfield to my friends. Dr. Hatfield takes his time to explain everything to me. I feel satisfied that all my questions are answered when I leave the office. …
I went to Arthritis Center of Lexington for prolonged joint pain. My exam by my Dr was very minimal. She literally only barely touched a joint and asked me if I had any pain. She remained seated during the entire exam. I had extensive …
Dr. Neal quickly diagnosed my reiter’s syndrome and managed to get it under control after some time. He has kept me doing well for about 20 years. The staff and the PA is very efficient and friendly. I have nothing but the highest regard for everyone.
Dr Neal has been my husband’s doctor for well over 10 years. We have the highest regard for he and his staff. They always make time for us and have no problem supplying us with the medical records it seems we are always in need of. Dr Neal is very personable and we just love him. Wish they made more like him!
I have been a patient of the Arthritis Center Of Lexington for many years now. I have always been treated in a friendly and professional manner. The staff is always courteous and extremely efficient in their duties. My physician, Dr. …
Dr. Alexander is a great and caring doctor that wants to make her patients pain free. My wife and I love her!!!
I love Dr. Cole. She actually takes care of her patients. You may have to wait awhile, but you can feel confident that she will listen to you and address any concerns you may have. I don’t like to wait, but when you have a physician who …
Dr. Neal is the best, he will go above and beyond to help get his patients the best care possible, all of the nurses are so friendly and courteous . I highly recommend the Arthritis Center.
I have been going to Dr. Kelly Cole for almost twenty years. She is one of the top best doctors I’ve ever had. She has a broad background and perspective of other possible related health issues that may enter into arriving at a better …
Dr. Kole is wonderful. She will work with you on your care. Her staff is always friendly.
Dr. Neil and his staff are extraordinary Dr. Neil yes compassionate and kind but above all he is extremely knowledgeable and goes to great lengths to find out what is wrong with you and do old fashion physicals examinations who does not …
Highly recommend. The staff and the doctors are extremely thorough . Professional, they take their time. Appreciate their COVID protocols and keeping everyone safe. Above snd beyond service
I love my doctor. She takes the time to listen to me. And she actually cares. She is very diligent about my treatment. The staff is always patient and courteous. They are helpful. If you have the misfortune of having an autoimmune disorder, then this is the best place to be.
I have been a patient of Dr. Kelly Cole for over a year. The most impressive trait she has is the amount of time she spends with her patient. She is never in a hurry. Asks numerous questions and explains in details what treatments are …
I have been going to ACL for approximately 30 years and they have been life changing for me. They have wonderful providers and staff that take their time and actually care and not rush patients out. I highly recommend.
ACL is organized & on time for my appointments, professional, caring, good listeners. Very pleased with them.
I have been a patient with ACL for almost 15 years. I started with Dr. Egan and was a little concerned when she retired but I shouldn’t have worried. Dr. Alexander has been wonderful. The entire staff has always been so helpful
I have been to the arthritis center a few times now. Dr Hatfield is extremely professional and understands the needs of the patient. I couldn’t be happier to recommend them more to people with chronic conditions such as mine.
I am patient of Arthritis Center for more than 10 years already. Dr.A.Brown was taking great care of my problems from the beginning. He and other employees of the Center are always here to help.
I am happy to write this review for the Arthritis Center of Lexington in hopes that it will give other patients a peace of mind if they need to seek care from a Rheumatologist. I have been a patient for 20 + years. My quality of life is …
ACL with Dr. Cole and her staff have changed the lives of several friends and family members. They care about the entire patient, not just dealing with Arthritis. They are fantastic.
Dr. Kelly Cole and The Arthritis Center of Lexington is Great!!!. They have made my life so much better.I feel blessed to have been referred to them.
I have been a patient of Dr. Neal for over 15 years. Drs. And staff are very courteous. Wait time is best of any place I have been. They are all very knowledgeable.
Dr. Brown and his staff are very Professional. Dr. Brown shows concern for the patient. He’s very thorough and makes patient feel at ease. I would highly recommend The Arthritis Center of Lexington.
Always very efficient. Entire staff very good.
I see Dr Brown and have for many years.
He takes the time for what your needs are.
Highly recommend Arthritis Center of Lexington and Dr Alexander Briwn.
Both doctors who treated me at the Arthritis Center – Dr Goldfarb, who is now retired and Dr Cole – seemed to be always up to date with new developments and treatments. They were very caring and attentive. Even with a room full of …
My first visit and everything went smoothly from check in process through checking out. All the staff were friendly and helpful. Dr. Hatfield was patient and spent time explaining to me my concerns, he was very helpful and interested in my …
ACL provides excellent care for their patients. I was having arthritis flare. I got appointment with Amelia & was seen the next day! She addressed my issues & adjusted meds.to get me back on track. Thanks Amelia, you’re the best!
1st visit to the Hamburg office. Driving from eastern Ky, this saves SO much time! Easy to find, park. 2nd floor. Nice big lobby and exam rooms. Lab down hall in same office is very convenient. No more early morning UK/ Nicholasville Rd traffic!
Great experience! Dr. Cole has given my husband a new lease on life. She is very diligent and caring and most importantly she listens. Patrick is also an asset to her care plan. The staff is top notch from check in to check out! My husband recommends ACL to anyone with arthritis or mobility issues due to disease.
Dr. Brown has been my doctor for many years and has given excellent care. I like that he keeps abreast of new developments and carefully keeps informed of other health issues I have. The support staff know their job and are always courteous and helpful. I have and will continue to recommend the Arthritis Center.
I see Dr Alexander when I go. I think she’s great. Would never want to go to anyone else.
She is a good listener, answers all my questions, and takes care of any problem I might be having.
I highly recommend the Arthritis Center of Lexington. Dr. Cole is great. She takes her time with you. She is very though. When you leave her office you feel like you have really been taken seriously and Dr. Cole will take care of exactly …
As they say in the computer world, Arthritis Center of Lexington is very user friendly. They make you feel like you’re family. I would highly recommend them to anyone who requires their type services. Thank you ACL for keeping me in great …
I have been a patient at Arthritis Center of Lexington for 10 years. The clinical staff always treat me with respect and compassion and they have earned my trust. I subtracted one star because it is not always possible to reach a live person on the phone, even reception.
Everyone is so so very nice over there and very helpful and Dr. Brown’s staff is amazing. He straightforward and tell you everything without sugarcoat it. I love everybody over there they are so friendly and nice and that’s what we need …
Visiting Arthritis Center for several years. Satisfied with the Doctor and all the staff I deal with. Appointments are easy and you are treated as if you are special and caring for you like wise.
I am a patient of Dr. Neal and have with the Lexington Arthritis Center since it opened. I am pleased with the excellent care I have received there for more than 20 years.
The staff and Dr. Alexander have been wonderful. I’ve been to both the Waller Avenue and Georgetown locations to be seen. I am so glad I was referred to the Arthritis Center of Lexington.
This is a wonderful place for arthritis and fibromyalgia pain care. The office personnel, nurses, radiologist and physicians are friendly and knowledgeable. I feel blessed to have them looking out for me.
Very friendly and professional staff. I highly recommend ACL to all my friends that have problems with RA.
I am always treated with respect. They are always kind and friendly. The dr’s and nurses always listen contently to everything I say. Whether I am seeing a dr in person or remotely, they care. If I’m getting an IV Infusion or an …
I have always had a good experience at this office. My Dr is always pretty much on time with my appointment and gets me in and out fast. I also feel very safe during Covid-19, they are very clean. Thank you Arthritis Center
Arthritis Center of Lexington is a very nice place to go for care. Myself and my husband go here and Dr Kelly Cole is wonderful as well as her staff. Have several friends that go here also .
My experience has always been very good at ACL. The wait time isn’t bad and all of the doctors and staff are courteous and knowledgeable. I really appreciate that they come to London monthly and I do not have to make the longer trip to Lexington.
The people are nice and Dr. Neal is a honest and friendly doctor who will tell you like it is.
I have been a patient at The Arthritis Center of Lexington for over 15 years. I actually drive 2.5 hours for an office visit with Dr Brown. He and the staff at ACL are some of most professional and caring healthcare teams that I have ever …
Everyone is very nice. I see Dr Brown and he is very thorough with his assessment of the problems you are having. He takes time to address any concerns and explains them in simple terms. I’m very pleased with this office.
I have a great RA Dr at this place. We talk and he listen to everything I say. I try at times to stop taking my meds because I get so tired of taking everything, …
When I first started coming to The Arthritis Ctr I was in a lot of pain didn’t know why. I saw Dr Brown and on my first visit he diagnosed me with Fibromyalgia his knowledge his experience are amazing, he took the time to explain me what …
I saw Amelia Hendrickson at the London office. Since I live in Manchester this is very convenient for me. Only a 30 minute drive compared to an almost 2 hour drive. She was very nice and accommodating.
I have been going to the Arthritis Center for many years! Dr. Cole always spends her time talking to me and very understanding of how I feel! She doesn’t rush me out of the waiting room! This is what I like so much about her! Other …
Staff is friendly and quick to respond. They went to bat for me with my insurance company when they didn’t want to cover my medication. Although the office always seems busy I have never waited more than 20 mins to be brought back to a …
Over 30 years of law enforcement, and my lifestyle, gave me one type of arthritis. Osteoarthritis. And by Fate I have got rheumatoid as well. I am still very active at almost 60 years of age and I am continuing my law enforcement four more years as I said to retire. They are wonderful blessed to know them
Dr Cole and staff are wonderful professional people. They make you feel important and they show their professionalism when it comes to your issues/visits. Dr Cole is very detailed in problem solving your medical issues. She will probe and …
Dr. Neal and NP Amelia Hendrickson are both knowledgeable in the treatment of Sjogren’s and Rheumatoid Arthritis. They explain everything to me in a very clear manner and are also kind and friendly. The office staff members are helpful and …
I have been a patient of The Arthritis center of Lexington for approximately 28 years. I receive great care from my Doctor and my PA. …
If it were not for my visit to Arthritis of Lexington and Dr. Hattfields knowledge and sharp decision making; I would not have figured out what has been plaguing me for the last few years. I’m forever thankful to Dr. Hattfield and ARNP, …
Met with Dr Alexander Brown. Very professional and had knowledge of Ankylosing Spondylitis and suggested treatments. Will follow up with blood panels and chest X-ray and council with my GP on treatments.
ACL is definitely a great place to go for reliable service. They have friendly personnel. They are always polite and understanding. Everyone I have been in contact with has been great. Dr. Alexander is a wonderful doctor and her staff are …
Very good she listened to me and we talk of things that might help and gave me refill for my medication.
The doctors, NP’s, and staff have gone out of their way to always be courteous, compassionate, and professional with our family. Highly recommend ACL.
Staff is very compassionate. Highly recommend Dr Neal
I’ve been seeing Dr.Cole for around a year. She is awesome and caring, her assistant Patrick is very helpful. Dr. Cole takes her time asks me questions and explains her answers. I receive texts from ACL asking about me. Her staff are always …
Nice Drs. Staff is very nice and helpful. A very positive experience. My Dr. Neal is very good at his job, thorough and a truly kind person.
I have been a patient with ACL for over 3 years and have received exemplary care from the staff. They run a very tight ship and do expect you to be on time & prepared for your appointment, which is fine because this allows the patients to …
I’ve been going to the Arthritis center for many years. I have always found them to be conscientious and attentive to any of my needs. I see Dr. Alexander at present and she is wonderful! …
From my first appt with Dr Neil I found thst he listen when others didn’t at my previous rheumatologist and my first appt with Dr Neil he did thorough exam and told me after blood work I had negative scleroderma but positive lupus. He is …
Everyone is nice and very helpful. The office is clean and they do a COVID screen on all patients coming in. Dr. Hatfield and staff are interested in your health and well being. I highly recommend Arthritis Center of Lexington to anyone seeking answers about and treatment for Autoimmune disease.
Everyone is always very nice and helpful. They treat all of us as if we are the only patients present. If I have anything at all negative to say it would have to be the waiting time. It seems to me that 2-3 hours is quite excessive for what is ultimately a 15 minute visit.
I can say Dr Kelly Cole is very thorough when finding out what is going on with someone..my brother and cousin highly recommended her and I’m so glad they did
I’ve been a patient at Lexington Arthriti Center many years. I was a patient of Dr Egan until she retired. I was a bit anxious getting a new doctor but when I met Dr. Alexander for my first visit with her she was great. My anxiety soon left …
Experience is great. Dr. Brown takes his time explaining things to you. Staff was friendly and great on point.
Everybody from Dr Hatfield, KC Wells, Amelia Hendricson, Misty Green, the Reception and Covid Screeners have been very professional and compassionate. I don’t know what I would do if I didn’t get the great treatment I receive at The Arthritis Center of Lexington.for my RA.
Dr Cole always has time for your needs. Never just an in and out deal. She is very professional no matter how serious or how small the problem. She has referred me to other needed specialists 3 or 4 times to take care of all my unmet needs …
Was recommended to Dr Neal a few years ago! He changed my life! In addition to treating my osteoporosis, he recommended me to another specialist for an issue I was having, and it was a great recommendation! Dr Neal goes above and beyond the call of duty.
The health practitioners and staff of ACL have provided excellent care for me since I was diagnosed with lupus in 2000. I am continually grateful for their organization and quick response when I need their assistance. I highly recommend them to others in search of a reliable, compassionate health care.
I join with many others in providing positive feedback for this wonderful group of people! I saw Dr. Rita Egan for many years until she retired and transitioned over to Dr. Alexander Brown. That was thankfully an easy transition to make, …
Office staff is very friendly, never impatient. Medical staff is always very kind, friendly, patient, knowledgeable. Accounts personnel have been very kind when I had to break up my bill and make payments. Radiology staff are very nice as well. Overall great experiences with LAC.
One of the nicest Dr offices I have been to! Been coming to Doc Cole for over 20 years. She has been a wonderful doctor. The staff is alway helpful and friendly. You know you don’t get that every day! In fact I’ve had the opposite happen a time or two. But none the less I highly recommend this office.
My name is Debbie Campbell and I am a former patient of Dr Egan and current patient of Dr Alexander. I’ve been going to the clinic since 2008. I love the care I receive at the ACL and highly recommend them!
Dr Neal has to be one of the most caring doctors I have every met. His staff is equally amazing. This is and amazing place to go for treatment and I high would recommend them to my family and friends. God bless and protect them all.
I see Dr Brown and he always takes all the time you need. He is very concerned about your health and very thorough. He is the only doctor I have that takes enough interest to get records from other doctors and ER/hospital visits.
My mother got me going here when it was first recommended I see a rheumatologist. I have been going there for over a decade, and obviously, my mother went even longer before she passed. The staff is always polite, attentive, and caring. I have been able to receive top notch care in a comfortable setting from carrying professionals.
I have seen Dr. Kelly Cole twice now & she knows her stuff. She’s very nice & she tells you like it is (I frankly wished everyone was more like her). She is a great Dr & I would recommend anyone to see her with Arthritis or Fibromyalgia or any rheumatic problems that you have. The staff is also very nice.
I highly recommend the Arthritis Center of Lexington. Dr. Neal is fantastic; all the staff are friendly and supportive. They all convey a sense of caring and compassion. My diagnosis and treatment is spot on and has improved my quality of life. Five stars all around.
For me it cut my driving down so much to come to the Hamburg office. I have been under Dr Brown for many years. His patients with me is amazing. He has always been one of my favorite Dr’s. I’m so thankful they put this office in Hamburg!
Been going there for over 10 years and the doctor, Dr. Cole and her staff are very professional and friendly. Dr.Cole really looks out for her patients and takes the time with them about concerns and not rush. Merica is one of the nicest …
My recent visit to Arthritis Center of Lexington at their new Hamburg location was very pleasant. All the staff were extremely friendly and helpful. Services were prompt and professional. The entire appointment was completed in 32 minutes! Very much appreciated!
The care I receive at the Arthritist Center is exceptional. They do a fantastic job and I really appreciate how easy it is to get to the new Hamburg location.
I love ACL! Dr Hatfield and Dr Hendrickson are the best! I was diagnosed with RA in 2004. With their treatment plan, I lead a productive life with very little pain. I do not need any pain medication. They truly have your best interests at heart!
I see Dr. Brown. He’s seems to take his time with his patients and make sure u understand or have any questions, he’s not the kind that just gets u in and out . He will go over anything with you and listen to u well. The new place in …
Dr Cole is very knowledgeable and thorough. I have seen her for years and she is excellent. I trust her.
The physicians and staff are excellent , prompt and professional. My wife and I recommend them.
I love Dr.Cole and all her staff … I have been coming there since Dr.Dole started her business. And Scarlet Becky where the first I became close to they are the best.And everyone I have met along the way have been great. I admire the …
It couldn’t have been any BETTER. Professional, caring and really helpful. I would recommend them TO ANYONE. THANK YOU FOR BEING THERE FOR ME.
I am so glad Dr. Hatfield came to practice at the Arthritis Center. He has been our doctor since he first arrived. He, along with Amelia, have taken such good care of me and my husband, we are able to do all the activities we like. We both …
They are Very professional and caring – each time I am there. I have noticed how well they interact with each patient. My Doctor is amazing, he cares about me beyond my treatments. I have followed his guidelines and have been pain free now close to a year!
I have been seen by Dr Brown for years now. He’s hands down the BEST doctor I could have. He’s incredibly knowledgeable, detailed, understanding, patient, polite, great sense of humor, and a personality that makes you feel that he truly …
Excellent staff and doctors. I love Dr. Alexander. She has an excellent bedside manner and takes time with her patients. Very minimal waiting time. And, I love how they text and check on you often.
I am a patient of Dr Cole. I find her to be a wonderfully caring and compassionate doctor as well as knowledgeable in her field. She helped me where other doctors had not. I am completely satisfied with her care and her office staff while being quite busy at times, have always returned my calls.
This is the first review I have actually ever left on a public forum. I want to fully explain my visit. The front desk staff were very nice, as were the assistants that took my vitals. I didn’t wait long to be seen by the doctor- everything …
Dr. Cole is the best and knowledgeable and compassionate doctors I ever met. She takes time for each of her patients during an office visit or virtual visit. The staff is courteous and get back to you quickly for questions, refills and …
I have been going hear at least 5 years and always get a smile
And kind words. Also easy access to building.
The Dr and staff are very kind..
Providers and staff are excellent. Appointment times need to be better managed. I have had to wait 2 hours to see/talk to my provider – unacceptable!
Dr. Elaine Alexander has been amazing! I was an usual case, and she did everything necessary to make sure I got the treatment I needed. She put in extra time speaking to other specialists about my situation, and when insurance refused to pay for my meds 3 times, Elaine called them personally to argue my case.
Amazing group of the finest doctors around. They have managed to keep me alive for 15 years now and managed to keep me working. I wouldn’t go anywhere else. They have sure had their work cut out for them with me. I have either been …
The Arthritis Center of Lexington is a great place to be seen, for your Arthritic condition. The staff is very knowledgeable, curtious and willing to accommodate you in any way they can. I highly recommend ACL for anyone needing an Arthritis physician and Arthritic infusion.
We love the staff & Dr Hatfield! Efficient & knowledgable. Always listening to patients & meeting their needs if they can. Highly recommend this practice.
I have been going to ACL for at least 15years. I am doing so much better today! I will never regret making the decision to go to ACL.The staff is always friendly and eager to help you any way they can. I would highly recommend ACL to anyone that wants to improve their mobility and quality of life!
Dr. Alexander is very kind, attentive and thorough. Her medical staff went beyond help when I had trouble getting assistance for my medical needs. And I mean WAY beyond help. I’m so thankful for Dr. Alexander and her staff!! I can’t recommend them enough.
I have been a patient here for over 10 years. They were a God send in my life. Before I was referred to see Dr Goldfarb at their office I had been battling an autoimmune disease for 4 or 5 years and as soon as he seen me he knew what I …
Dr. Cole is always knowledgeable and kind. However, even if you schedule the earliest appointment somehow you find yourself still waiting well over an hour to get seen. The appointment scheduling is very inconsiderate and never on time. …
I have been a patient of Dr.Coles since 2004, I was nervous as to how my visit would go and what they would tell me, but from the moment she walked in I felt so at ease and felt like they really do care. She isn’t one if those Dr’s who can …
This office has very knowledgeable providers and has a full complement of services for all your rheumatology needs. Have had good experiences with the doctors, nurse practitioners and staff member. Friendly, helpful and efficient.
I drove my mother to ACL over 20 years ago and she seen Dr. Goldfarb (whom has since retired) and they were great then and now I go to Dr. Cory Hatfield and he is great as well. The process from presentation to discharge is a 10 out of 10 …
I have been with ACL for a long time, they have taken the best care of me, Dr Alexander is a great physician, she found out I had a blood disease no other physician had ever checked for and it was right before their eyes. Wonderful …
Over the many years I have lived in Lexington, I have only heard wonderful reports from patients here.
I do have a concern though and hope this review might provide an answer and …