Arthritis Northwest Rheumtology

Rheumatologist, Arthritis Northwest PLLC

Arthritis Northwest is a full-service regional clinic that offers treatment for arthritis and related immunological conditions, including rheumatoid arthritis, osteoarthritis, scleroderma and lupus.

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Arthritis Northwest Rheumtology Reviews ( 182 )

  1. I feel blessed to have discovered Dr Butler and his wonderful staff. I’ve suffered with multiple physical anomalies unexplained by numerous doctors of varied specialties. After explaining my symptoms and their random order of affliction, …

  2. Dr. Butler is an amazing doctor and human! He’s very intelligent and personable, kind, compassionate, and seemingly stays abreast of any new treatment options for his patients. He has been my doctor for twenty years and I feel very blessed to be his patient.

  3. I was very happy with the way i was treated. they really took the time to listen to how I’d been feeling.They reassured me that they would try and find a better way to control my pain. For first I felt like I was going to get the help I’d been looking for.Wonderful people

  4. I have had several visits over the course of the last few years, and have yet to have any bad experiences. It is a three hour drive for me and it is worth the drive, the time & the money. I hate to think of having to move away from the Inland NW and trying to find another rheumatologist. Beth

  5. I am a life long rheumatic, well into my 5th decade of arthritic/inflamitory/autoimmune diseases. If you are reading these reviews to decided whether or not you should come here, I’m sorry, I understand how difficult a time like this can …

  6. If you enjoy paying to park, waiting for 1 hour to meet with your doctor, only to find out your doctor went to lunch instead of meeting you on-time at your scheduled appointment, having a doctor prescribe a bunch of medication before …

  7. 6 years with these professors of medicine. They do not practice medicine. They take your money, offer no help in securing high priced biologics, charge for paperwork, parking, and billing is suspect. Staff is rude, rude and rude. You are a cash machine, nothing more. Look elsewhere.

  8. They corrected my misdiagnosis and changed my life! Everyone there has been amazing to work with. They return calls and emails promptly and take the time to talk to you and really understand what’s going on. I cannot say enough good things about this place and the people who work there!

  9. Not happy at all. Was told I’d receive a call with lab results within a couple days – over a week and no contact. Also supposed to put in order to Inland Imaging as well – they never received anything. Have left multiple messages for …

  10. I went to see Dr. LaSalle and found him to be arrogant and uncaring. He was willing to diagnose me but unwilling to do anything about the diagnosis. I have never had trouble with any physician before but this experience left me frustrated …

  11. I had a wonderful experience at arthritis northwest as a new patient. All of the staff (check-in, nurses, phlebotomists, X-ray technicians and Dr LaSalle) were amazing! They all took time to listen, made sure I understood what to expect, …

  12. Dr. Buttler was perfect! 5 stars for Dr. BUTTLER! He was highly interested in me and attentive to my needs and my inadequate explanation of what is going on with aches & pains. I thoroughly enjoyed Dr. Buttler’s help, his knowledge and …

  13. My wife was referred to this place waited 2 months for an appointment. When she got there today her doctor had never looked at the lab work. Basically tried to dismiss all of the pain she was having told her to stop meds that her primary …

  14. I was referred to Arthritis NW by my primary doctor. I have to admit, after reading reviews, I was prepared to be disappointed, but thankfully I was not.
    The staff was friendly, and Dr.Butler was kind, prepared to listen and answered …

  15. Wow, Attitude from a doctors assistant. You call and you get nothing but a recording. I had a question for my doctor after my initial visit, had to leave a message, call returned the following day and was sternly advised by the assistant …

  16. I had a lot of respect for Dr. Christopher Valley, until he treated me like my health did not matter. Because they scheduled me twice in a two week period, their error. They penalized me and removed me from their practice. …

  17. I am well aware I am just a number in their system. This appointment was the worst experience I have ever had. I was referred here because of blood work from my doctor. Dr. Lasalle treated me with absolutely no compassion or concern. Words …

  18. I have been to the office twice. I first saw Dr. Kenney for a consult. The appointment was smooth and fast. I had 13 x-rays and multiple labs done. I was in and out in about 1 hour. He took time to talk to me and said they would be …

  19. Showed up 20 minutes early like they asked becuase if you don’t, they cancel your appointment. Proceeded to wait for over a half an hour past the scheduled appointment time an still got billed the full amount. What about my time? Apparently it doesnt matter to them.

  20. NO STARS, if I could.
    Horrible service! I am an easy going person – BUT- it has been 4 month since my referral and I still have not gotten an appointment. My doctors office resent …

  21. Dr. Muller has been the best , he knows how to diagnose what the issues are and his treatment has been the best, he knows so much more beyond just his practice but noticed a problem with my lungs and did a referral to a lung Dr. Who has given me Dr he best care also..

  22. This place has treated my wife terribly. So unprofessional and act like this business doesn’t have your life in their hands. It took months to get an appointment and they tried to cancel her appointment That she waited because of an …

  23. Never sent my prescription in for the medication that they said they were going to prescribe for the back pain/spasms cause I haven’t been sleeping and Erin said she was going to prescribe it and never did. Left a message and sent 2 …

  24. Dr. Lasalle was as listed below, arrogant and downright mean. I am having serious health issues and have become disabled by it. He said things like ‘you THINK you are disabled’. He refused to diagnose me. He basically said don’t come back. …

  25. I have had great care from Dr LaSalle at Arthritis Northwest. I’ve seen other rheumatologists who were no where near as helpful as he is. Yes, autoimmune disorders are tricky and medications and treatment plans are hard to work out. He can …

  26. I have been going to Dr. Mueller for 2 years now and I can’t say enough good things about him or the staff. They have been incredible from the receptionist, PA, infusion schedulers, phlebotomist, nurses at the infusion clinic and many many …

  27. I have been treated with nothing but respect and dignity for the past 20 years. I have been a patient of Dr. Butler since 1998. I followed him to Arthritis Northwest from Rockwood Clinic and have never had any problems that couldn’t be …

  28. Really surprised Dr. LaSalle is still even employed here. Had a horrible appointment with him years ago where I was completely dismissed after his 5 minute exam because he had to get to lunch. Arthritis Northwest does not care about their patient concerns as evident by the numerous criticisms of this man and his continued employment.

  29. Been a patient for about 10 years. Always exceptional service. Yes, sometimes I do have to wait beyond the appointment time. But when I see my Doctor, he gives me his full attention for as long as it is needed. I truly feel these folks …

  30. I would give -5 Stars. The Dr. At Arthritis Northwest are terrible at what they do. They are as ignorant as they are arrogant. They prey on the elderly for their insurance money so that they can live lavishly. I hope that Karma will find them all really soon.

  31. Dr Valley has treated both my daughter and I, over the years. We both agree that he is the best of the best. He is knowledgeable with a wide degree of expertise and his professional manner is warm and friendly. Truly, we both think he is a brilliant doctor and a kind and caring human being.

  32. First appointment not allowed to ask questions. Second appointment after starting humira berated over being nauseous. Third appointment left an appointment room in a wheelchair with frozen shoulders and no assistance to leave. Last …

  33. so far, fabulous. makenzie and kayla front desk, kelly intake dr mueller also his scribe , whose name i’ve forgottten were very kind to me .and beyond competent . exceptional. i recommend this doctor and his most compassionate staff.

  34. Dr. Valley and his staff are always kind, professional and a have time to listen to my needs and thoroughly answer questions. I appreciate the care I receive from Dr. Valley.

  35. Dr. LaSalle and the staff have always been professional and friendly. Will answer and address any questions or concerns. Have been going to them for many years, receiving the upmost care for my R.A. Thank you!

  36. Let me start by saying that I am not one to post negative reviews. However, dealing with ANW has had a pretty big negative impact on my mental and physical health. …

  37. The staff, including reception, nurses and doctors, are all very friendly and knowledgeable. Appointments are kept on-time and all questions are answered in a very understandable manner. Follow-up information was provided in a very timely manner as well.

  38. So far the care is professional, registration is easy, time allocated is proper, information given is proper. The MD spends time with you to express what your results are and what can be done to help you. All staff I have come across have been courteous and professional.

  39. I was satisfied with my doctor’s visit in Spokane. The staff was friendly and allowed for my support person to be there for me. Thank you everyone at Arthritis Northwest!

  40. I’ve always felt welcome, every time I’m at ANW. My wait time is never long and they are with in walking distance from my house. I’m lucky for that.

  41. Super clean office, great staff. Dr. Valley is awesome, he listens and wants you to be comfortable with the care plan that the both of you have come up with.

  42. Being sick is not fun, knowing what your fantom enemy is helps one fight it to have health. Autoimmune needs to be taken seriously, and having a doctor that is willing to educate and lead you through this fight is the strongest asset. …

  43. I saw Dr. LaSalle for the first time three weeks ago. Both he and his MA Stephanie were outstanding! They each spent a LOT of time with me. Dr. LaSalle was efficient, thorough, inquisitive, competent and very kind. Honestly, I was …

  44. I have been a patient of Dr. Coan’s for many years. He is extremely knowledgeable and always willing to get as technical as I want to better understand potential treatment regimes and current research. He always remembers previous …

  45. Refused to see me when I clearly needed their help (and still do). I have several things they treat and for no reason they decided not to see me. My case manager said they take my insurance and are contracted. …

  46. After six months of tests and personal misery, Dr. Wright was the first doctor to accurately diagnose my issue, even though it was outside of his usual scope of practice. I am very grateful that Dr. Wright was able to help me.

  47. Dr. LaSalle is the best! I was going to a different rheumatologist for years and getting worse and applying for disability. My husband begged me to find a new doctor and I found Dr. LaSalle. He listens to me and is thoughtful. Now, because …

  48. Dr Valley continues to help me with my condition. He understands my condition is an ongoing battle and he never stops trying new things to make my life more comfortable. Doctors don’t come any better than this one!!

  49. Dr. Coan is very kind and patient, he has a great personally and works hard for the patient. Not many doctors go to bat for you, but he has for me! He takes good care of me, and collaborates with my other doctors for my best bennifet. I would highly recommend him!

  50. Dr Kenney & his staff are so caring. They call me every time regarding all my test results & explain them so I understand. Dr Kenney is very proactive & keeps testing until he can diagnose the symptoms I describe to him. He & his staff are the best.

  51. I have the utmost respect for Arthritis NW and Dr Wright. He is thoughtful, respectful and takes the time needed to discuss my condition and treatment.

  52. Dr Wright is kind, compassionate and listens to what his patients have to say. He is prompt and professional but doesn’t make you feel like he is in a rush. As well as, he provides the patient with very helpful information about their …

  53. Dr Kenney and staff always care about me. They ask questions and listen and take action when needed. It is always a pleasant experience from the time I walk in to my departure.

  54. Having Dr. Mueller as my MD is a win-win scenario. He is not just a Rheumatologist, but also an Internal Medicine MD, so he sees the bigger picture of your illness and can think outside the box. He looks at all facets and can treat all …

  55. Dr. Valley was so nice and actually listened to my concerns where many other doctors have not. He gave me a clear and thorough plan to move forward and I’m looking forward to working with him in the future!

  56. This is one of the best arthritis clinics I’ve ever had the pleasure going to. I have been treated with care and respect since I started going to Arthritis Northwest. Dr. LaSalle is caring and listens to all of my concerns. I have not had …

  57. Dr. Kenny has been my doctor for over twenty years. He has always been attentive, courteous and kind. I would have been in bad shape if it wasn’t for him and his staff.

  58. Dr. LaSalle was the first to diagnose my condition and I have been a patient of his for close to 10 years. I feel he has treated me respectfully and with compassion and would recommend him without hesitation.

  59. Dr. La Salle has been my rheumatologist for over a decade. He is an excellent doctor that provides caring, compassionate, and informative care. Dr. La Salle approaches my ongoing care as if we were a team, and through word and action shows …

  60. I had a good appointment with Dr. Butler. We discussed my health and since I was having a few problems it was important that we decide on how to proceed. Dr. Butler offered suggestions that I liked and we have a plan of action for the near future.

  61. Dr. Valley is very patient, and explains everything so I understand. He addresses all my concerns, and advises me to help me feel my best. He is definitely my favorite Dr. In my care team.

  62. Dr Coen is a real professional. This was my first visit with him and it was clear to me that he had studied my case as it was sent to him from several sources. He explained the best course of action to bring me healing and expanded my visit …

  63. Dr. Kenney is always caring, knowledgeable, and thorough. He listens to any questions I have and provides the best answers possible. Plus—he has a wonderfully wry sense of humor!

  64. Very professional and thorough intake and exam on my first visit with Dr. LaSalle. Established diagnosis and treatment plan, with clear expectations. Communication with Dr. LaSalle and his staff since my visit, primarily on their patient portal, has been superb.

  65. We found the visits with Doctor Valley extremely worthwhile. We got answers we’d been looking for for years from other health care professionals who weren’t able to help us. He was extremely thorough and took his time examining all possibilities. We’ve been so lucky to have him. We are so grateful.

  66. When I arrived for my first appointment with Dr. Mueller he had taken the time to look over my entire medical history and had a whole page of notes. He then spent an hour and a half with me, asking questions and giving me answers I have …

  67. Dr Butler actively listened to my concerns before providing input and advice. He was engaged and not rushed. Even though one of my questions was outside his wheelhouse, he generously offered to submit the blood work for me and forward the …

  68. Dr. Mueller really cares for his patients and spends time getting to know you and how you are affected by your medical issues. He treats the “whole” person!!

  69. Dr. Valley is a wonderful physician. He always makes sure I understand not only his plan but also the reason behind that plan. He is thoughtful, kind, and never makes me feel silly about questions I ask. I am very thankful to have him as part of my care team.

  70. Dr. Lasalle is always very thorough and encouraging. He asks questions not only about symptoms, but how they are impacting my life. I’ve done very well under his care, and feel he is an excellent physician.

  71. Dr LaSalle was a warm and very competent physician. I felt very comfortable and could tell he had prepared for the visit. In addition, the whole staff was friendly and efficient and a great team.

  72. Dr. Muller and his assistant are amazing! However, Dr. LaSelle is one of those “naturopathic” doctors who doesn’t prescribe you medicine and believes in the power of stuff like tai chi and other yogi “cures” for autoimmune disorders. Do not …

  73. I’ve been going to Dr Butler for 8 years and have been happy with everything he has done. Based on some blood work he actually noticed some irregularities and referred me to a specialist who found the most serious problem not related to arthritis. No one else had noticed it before. Plan on seeing him for the near future.

  74. Ended up waiting over an hour for my appointment. Once I saw Dr Coan it went well…he explains things well, listens to and answers questions, and I come out feeling like I know what’s going on.

  75. Dr. Wright is very thorough, answering all questions in detail, and offering options in regard to treatment. He’s a very personable advocate, & I’m glad he’s my doctor.

  76. Always prompt professional and listen to my needs. Dr Coan is awesome and his assistants are very thorough and respond quickly to any requests for assistance.

  77. Dr Wright & his staff are extra caring and great listeners. As a Rheumatologist, Dr Wright is also extremely knowledgeable about many other illnesses and has an impressive amount of information at his disposal that is of help for his patients when they have comorbidities on a wide spectrum. He is very kind and caring..

  78. Dr. Mueller is kind and patient. He listens to what you have to say. His staff is wonderful too. I also see two of his staff on a regular basis. All three are the best doctors I have ever used.

  79. Dr. Valley is the best doctor I’ve ever seen! He’s so kind and compassionate! He’s extremely knowledgeable, and never gives up trying to help me. He’s simply the best!

  80. Dr Coen goes above and beyond to help his patients whether it’s an arthritis problem or not. He’s ordered additional tests and sent referrals for me and has vowed to continue to help me until we find answers. Amazing dr and great person.

  81. Dr. LaSalle has always been kind and compassionate. He takes the time to explain things to me. I feel like we work together and I have a say I’m treatment plans.

  82. Dr Wright, Becky and Alonzo are always professional yet so kind and caring. I have received the best care from them and it shows in how well I’m doing with my health conditions.

  83. Dr. LaSalle has exceptional commitment to his patients. He studies patient medical reports before meeting with them, so that he has a tentative treatment plan even before meeting. He takes the time needed and is a caring physician.

  84. Dr Kenney has always been very professional, knowledgeable of my case, kind and listens. He is a top notch Doctor in his field and beyond. His staff is very empathetic to your problems and has always been able to see me if problems arise.

  85. I feel like I was not heard when I was asked about my symptoms and the pain I was and still am experiencing. I was supposed to hear from a pain clinic after the physician was suppose put in a referral but have as of yet, not heard from …

  86. Dr. LaSalle is a knowledgeable, caring, responsible physician. I have received quality care from him for 15 yrs. I drive 6hrs round trip, 2x a year to for my appointments and have considered it worth it, even though there are rheumatologists within a 2hr round trip distance.

  87. My 4 year old saw Dr. Butler. His staff was very nice and took care of us. The wait times were reasonable and we were ordered to do bloodwork. The staff doing that handled my son with great care. Its not the easiest getting a small child to …

  88. Dr Wright is always easy to talk to, listens to my concerns and issues, and is genuinely interested in helping me. He is knowledgeable speaks to me like a normal person. The office staff is friendly and the practice is clean and easy to find.

  89. As always, I feel like I am in good hands with Dr. Wright and his team. Face to face visits are conducted very well with lot of listening before coming to any new courses of action. Super responsiveness to email request for advice, Becky & Dr. W. are always on top of things!

  90. Dr. LaSalle is a very kind doctor. The staff were also very kind/chipper and sent me my pre appointment paperwork months in advance so I had plenty of time to get it done early. The doctor and nurse I saw had good bedside manner and …

  91. I am grateful for the very professional, personable, thorough, and efficient recent checkup with Dr Jeff Butler at Arthritis Northwest compared to other health care personnel in my experience. He took the time to access lab and other input …

  92. Dr LaSalle actually listens, as does his whole team…I really feel like my individual needs are met to the best of what’s available. Even when I’ve had urgent needs his team is extremely helpful and responsive…trust me, by time you get …

  93. Dr. Mueller, Dr. Valley and Dale R have been very helpful for me and are great resources with the wealth of knowledge each has. They are professional, caring medical providers who listen. Dr Valley, in particular, is one of the top doctors …

  94. Dr. Valley is wonderful! Takes the time to listen, and is very knowledgeable. He doesn’t treat fibromyalgia patients like we’re making it up, but he also just doesn’t believe in throwing pain pills or a psych consult at the problem. …

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