Ascent Credit Union

Ascent Credit Union

Money can be a giant source of stress, but it doesn’t have to be. Here at ACU, we work to empower our members to be able to manage their money easily, quickly and most … See more

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Ascent Credit Union Reviews ( 31 )

  1. Justin Shaw, Jenn Cheever & Zach Haugen in the mortgage loan department MAKE THE DIFFERENCE! If you are looking for a primary or investment loan these three people will help mitigate an experience that many find frustrating with a one on …

  2. Great place to do business. Software interfaces well with transactions and folks are awesome to deal with. Do wish they had more business banking services…

  3. I’ve been a member of WSCUsince I moved to Utah about 20 years ago. They were there for me when no one else was, and they have NEVER let me down since, words can not to justice to the greatness of this institute and it’s people

  4. Rachel K in the service center was really helpful and super nice. I really like WSCU/ Ascend I have had accounts here for a long time and they are always great

  5. They are the best Credit Union to work with! They are always happy and willing to help! Way better then the other Unions I have used, like AFCU, and GWCU. I highly suggest trying out WSCU!

  6. Ya know, some folks complain if they got hung with a new rope, but I’m here to tell you the WEBER STATE CREDIT UNION are the BEST YET. They are ALWAYS here for us and are the friendliest people ever. I love MARLO. He is very professional …

  7. I love this bank. Customers are first. Staff are always professional. And they have an amazing checking account scorecard rewards program with points that NEVER EXPIRE!

  8. Horrible. I tried to deposit CASH into my husbands account and they told me NO cause I am not listed on the account. I never asked for a receipt with the account balance on it, only to deposit. What a bunch of crap. Also, they posted that …

  9. they are a horrible bank. You cant get a hold of them at all after 5 pm. and then they don’t give you a warning that you need to change your password online. so the next time you go on you get locked out of the website so then you have no …

  10. Great place to bank. They may lack some of the resources of a big bank or credit union, but they make up for it with exceptional customer service. I still bank with them even though I live too far to use their own branches — I use a co-op branch like MACU or Cyprus when I need a brick-and-mortar branch.

  11. If you could give 0 stars I would. Most unprofessional, dishonest, and ridiculous place I have ever experienced in the business world, not just banking. Just getting any info on your account requires excessive ID checking, to the point you …

  12. They have always treated us well. The employees we have worked with have always gone above the call of duty. One helped my in-laws obtain an emergency loan for medical purposes well after hours. Another employee knows my children’s names …

  13. DO NOT bank with Weber state Credit union. I have never dealt with a more unprofessional bank in my life. They absolutely ruined our car buying experience. And the upper management made it even worse. 0 help and dishonest. Not the bank I …

  14. Had a tricky deposit after a car accident, but the branch manager worked with us to make sure everything went through okay. That willingness to work under difficult circumstances while being understanding was really impressive.

  15. Justin Shaw helped us through what was was my first time buying a home. I was a nervous wreck, and Justin’s patience and manner of communication made it so much easier than I thought it would be. I recommend Justin and Ascent Credit Union Ogden to anyone looking for a first time mortgage 💸 A great experience, so far. …

  16. Since the name change, they are the worst! They screw you over, then charge you a fee for it! Everything comes with a fee now! They block transactions and freeze your card regularly for your “protection.” Do yourself a favor. Look elsewhere for your financial needs!

  17. I’ve been with this credit union for a very long time, I’d say at least 20 years. They accepted me when other places wouldn’t because I didn’t already have a relative there or some other reason. I had just moved to Utah, and wanted to …

  18. I don’t leave reviews, hardly ever, Especially when negative because benefit of the doubt and all that — but this is the biggest joke of a credit union I’ve experienced. After fraud occurred on our account five years ago and less than ideal …

  19. I have had multiple issues with customer service at this credit union. We have held funds and loans here for quite a few years. Recently we have had issues with a credit card that we use and pay off monthly. When the online system tells me …

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