With doctors’ offices in Asheville, Arden and Hominy Valley, The Family Health Centers is the largest physician-owned family practice in Western North Carolina See more
These bad reviews amaze me. For many many years, my wife Pat and I have had wonderful experience with our Dr. Steward, his nurse Amanda and everybody upfront. We love them all!
I have found FHC/Asheville to be a very well-run office, and Dr. Sydney Hendry in particular to be thorough, responsive and accessible. Based on my experience to-date, I highly recommend that office and Dr. Hendry.
Had a great experience as far as care. Fair warning they will bill you $25 each for the one page Depression and Alcohol questionnaire they have you fill out before the appointment, which we found completely ridiculous.
I see Doctor. Brandon adcock, he is a Great Doctor. He treats patients like you are a good friend. I Did see his Brother Doctor Rustin adcock same for him. I have used other Doctor’s there when I couldn’t get in to see Doctor. Adcock and have always had a great experience.
After several frustrating experiences, I have decided to no longer use this office. Multiple problems with the billing department taking more money than agreed upon after setting up payment schedules. During my annual wellness visit, …
Been a patient for over 35 years.I have retired 2 doctors both excellent. My current DOCTOR SEEMS TO BE IN THE SAME BOAT ALSO HAD A EXCELLENT NURSE. LYNN and still do. Tks Goes to Family Health center. Asheville
Love FHC. The Canton office is wonderful. Our kids see Dr Kurowski, but we have seen all of the docs at some point. As an RN for 12 years, I know without a doubt that this practice offers holistic and competent care. They are also willing …
My first physican, when I moved to Asheville,stopped being a primary doctor. It took me several tries to find a doctor who would work with me to my liking. I am very satisfied with Dr. Jason Goldie. He is caring and listens. He provides referrals when needed.
I have been a patient of Dr Stewart’s for a better part of 15 years. I have actually had to switch practices due to insurance but as soon as I could go back, I did. Dr Stewart has been the one to catch 3 major health crisis (one that could …
I have always had a wonderful experience . The doctors take time with you and don’t rush you . That is rare these days . They listen and are proactive . I have been here many years and my whole family is seen here . I refer them to anyone …
The physicians are terrific and really listen to you. The staff is always welcoming and friendly. Their walk-in clinic for regular patients is great. If I need to be seen and my doctor is booked they will do their very best to fit me in with one of the other physicians, PA or FNP. I highly recommend this group to my friends.
After finally being able to take part in semi affordable health insurance I was happy to find a new doctor! I have had many minor health concerns that had been neglected far to long due to my lack of insurance. I called to inquire about …
Will not be back. Went here with my husband, the nurse was in jeans and a ratty jacket she told my husband “I’ll check your temp and stuff later your the last patient of the day and I don’t have time right now” waiting on the dr you could …
Love love love FHC. When I moved to Asheville I struggled to find quality healthcare for my children and myself. As a nurse I am very discerning when it comes to health care and when FHC was recommended by another physician I wasted no time …
I went to one of the dr’s a year ago and did not quite have a good experience. The bedside manner showed that he didn’t care to much about helping me out or talking with me. Honestly I didn’t have a major issue with this I just called and …
After trying to set up a new patient appointment, I was hung up on not only once, but twice by-I want to say her name was Christy? Either way, thankful I won’t be establishing here because they obviously are just toooo busy and have enough …
Horrible communication. Their Assistant to the CEO, Tammi York, has no professionalism nor manners. Very very disrespectful. Also tried 4 different times to get a call back from her and was never contacted. I hope she’s not a mother because …
I have been a patient at this clinic for about 6 months. However, I will be changing doctors. I had a simple procedure done, that I have had other places. The doctor did not have good bedside manner and was not gentle with me, which made an …
Honestly the worst experience I’ve had with a doctor. I seen dr.coin and she was probably the most rudest person I’ve ever met. I will never ever be back here and I hope she finds a new profession because this one is not for her.
Absolutely inexcusable as a doctors office to be this hard to get ahold of. I have been trying to get ahold of someone for days because my doctor (after charging me $140 for a 2 minute phone call) didn’t call my prescriptions in to my …
Dr. Jason Goldie is a well-informed physician who cares about his patients and their needs. He is always professional, supportive, and truthful. He has appropriately diagnosed me with a multitude of problems over the last decade and effectively treated all of them. I am definitely more healthy because of Dr. Goldie.
I called today to make an appointment for a physical. I am new to Medicare this year. Upon making this appointment I was told I would get a Medicare physical? I inquired about exactly that was? Still not sure why a Medicare physical …
I made a new client appointment here a few months ago due to their Best of WNC award. My doctor was almost an hour late for my appointment time, and then spent about 5 minutes with me total. When I asked her a follow-up question about …
Excellent practice. Dr Midkiff has been my doctor for the past several years. It is clear to me why he came so highly recommended: sound medical care and wonderful interpersonal skills. I have never felt rushed, he answers all questions …
This is a wonderful practice!! The MDs are well trained and well regarded in the medical community. They spend a LOT of time with their patients during appointments and are exceptionally thorough, easy to talk to and caring. We have been …
I love ❤️ my doctor! Been going for years and It took me years to find another doctor here in town due to a move. I couldn’t ask for anyone better than him (Rustan Adcock). He takes his time with you. Is understanding, very friendly …
I have been going to Family Health Centers, Dr. Jason Goldie for about 9 years and think that the staff and Dr. Goldie are the best! Dr. Goldie is patient and kind and sympathetic. He listens to what you are saying and have a warm …
Asheville is lucky to have this Health Center. The doctors are amongst the best in the region. The nurses are excellent. The entire staff works very hard to help patients. During this pandemic , they have proved their bravery, …
I called this past Friday around 10am from my couch as I was unable to go to work or eat anything at all. I called to speak with Dr Hodges, desperate for some sort of advice on how to be able to eat and the nurse said he would call me back. …
I tried to come on with Family Health Centers as a new patient and it was terrible. For my first “new patient” appointment, their system kept calling me but no one was there when I picked up. We were finally able to connect when the person …
Was charged over $150 for a letter from Dr. Lisa Scott that I successfully recovered from COVID-19. I was forced to have a tele-visit to receive doctors note to later find out that my insurance was billed for level 3 visit. Provider spent …
We have found a wonderful doctor here – Dr. Bailey Balentine. Very good diagnostician, very knowledgeable and very friendly. She also responds to portal messages extremely quickly. Top notch! …
1st in person appointment with Dr. Megan Thomas. Front staff were welcoming. Her nurse Lynn was professional and personable. Dr. Thomas asked questions and listened to me. She seems fantastic! X-ray tech Nancy was lovely and we had great conversation. Feel great about establishing care here!!
Make sure to check your bill. They’ll charge you and your insurance twice for one visit. Also make sure you don’t let the doctor knock your mask off during a physical. If it falls on the ground they’ll tell you it’s fine. ” You can’t get …
I started going to the family health centers in Asheville several years ago and the overall practice was okay. But now it has become a very unacceptable medical practice. Many of the staff and nurses are very rude and need some customer …
Most incompetent drs office i have ever been to and god help you should you need to be seen immediately, it wont be by your primary physician. i got lucky enough to get a np that had never heard of the condition that i have, which has a 10% …
Mediocre health care comparable to healthcare in underdeveloped countries. . Staff is not friendly and not helpful. Only had a Covid test and flu test in my car, was never examined by a physician and billed over $400. Fraud was committed!
I have been to many Dr’s in Asheville and I have to say that Dr. Sydney Hendry is the most compassionate Dr I have ever been to starting with the moment you walk in , the staff amazing and the time you leave , they really care about your health and listen , truly hard to find…
Somehow the billing department can’t seem to get it together. I have got calls over my card and yet I called my card company there’s no problem within my card and I called my banking again no thing wrong with my card .and on top of that I …
I had two doctor visits in less than 24 hours with no resolution. During one of the visits, I was told about all of the medications that could be given if I tested positive for COVID, which I didn’t have. On the second visit, I was told …
Excellent practice!
Extremely professional, thorough and prompt in getting back to me with my results
Been going there for many years always clean polite
Really bad experience!!! I DO NOT recommend this unprofessional office.
I searched and searched for a Dr that i like and would communicate with me. Very happy!
Nothing was told it was a walk in clinic well its not unless your a established patient you need to be more clear on that
The front desk women upstairs are rude and not helpful. They make coming to the doctor unpleasant.
Been with them for over 20 years, solid doctors and care staff.
I have been a patient there for years and can say that the treatment I have had has been excellent.
I have been a patient of Dr. Jason Goldie who is my Primary Dr.He is so attentive.and very thorough.Thanks Jason for caring.
I love my physician and his nurse. I’ve been a patient with Asheville Family for 15+ years.
Good service but just can’t get service due to too many patients.
Been going here for 20+ years . Great people.
My wife and I have been a patient of Rustan Adcock, M.D. for the past 3 years. Very favorable review of Dr. Adcock.
Having gone to the Physicians there since they first opened, I have had First Class treatment each time. Highly recommended.
My Dr. is great. And the nurses are too. Very committed to helping their patients in every way possible.
Amazing staff – Very kind and helpful on the phone.
I was told this clinic was accepting new patients, and I lack a primary care doctor. But when I called, they said they weren’t accepting new patients.
These bad reviews amaze me. For many many years, my wife Pat and I have had wonderful experience with our Dr. Steward, his nurse Amanda and everybody upfront. We love them all!
Terrible staff and communication skills. Bigger isn’t better. Shame on you! Less than one star is my evaluation. After 30 years with you, I”m out!
I have found FHC/Asheville to be a very well-run office, and Dr. Sydney Hendry in particular to be thorough, responsive and accessible. Based on my experience to-date, I highly recommend that office and Dr. Hendry.
Had a great experience as far as care. Fair warning they will bill you $25 each for the one page Depression and Alcohol questionnaire they have you fill out before the appointment, which we found completely ridiculous.
Been a patient since 1985. Dr Baumgartner and Dr Midkiff are wonderful doctors.
I see Doctor. Brandon adcock, he is a Great Doctor. He treats patients like you are a good friend. I Did see his Brother Doctor Rustin adcock same for him. I have used other Doctor’s there when I couldn’t get in to see Doctor. Adcock and have always had a great experience.
After several frustrating experiences, I have decided to no longer use this office. Multiple problems with the billing department taking more money than agreed upon after setting up payment schedules. During my annual wellness visit, …
Been a patient for over 35 years.I have retired 2 doctors both excellent. My current DOCTOR SEEMS TO BE IN THE SAME BOAT ALSO HAD A EXCELLENT NURSE. LYNN and still do. Tks Goes to Family Health center. Asheville
Love FHC. The Canton office is wonderful. Our kids see Dr Kurowski, but we have seen all of the docs at some point. As an RN for 12 years, I know without a doubt that this practice offers holistic and competent care. They are also willing …
My first physican, when I moved to Asheville,stopped being a primary doctor. It took me several tries to find a doctor who would work with me to my liking. I am very satisfied with Dr. Jason Goldie. He is caring and listens. He provides referrals when needed.
I have been a patient of Dr Stewart’s for a better part of 15 years. I have actually had to switch practices due to insurance but as soon as I could go back, I did. Dr Stewart has been the one to catch 3 major health crisis (one that could …
Have been a patient here for two decades have referred several family members here. The MDs I see have been knowledgeable and compassionate.
I have always had a wonderful experience . The doctors take time with you and don’t rush you . That is rare these days . They listen and are proactive . I have been here many years and my whole family is seen here . I refer them to anyone …
The physicians are terrific and really listen to you. The staff is always welcoming and friendly. Their walk-in clinic for regular patients is great. If I need to be seen and my doctor is booked they will do their very best to fit me in with one of the other physicians, PA or FNP. I highly recommend this group to my friends.
After finally being able to take part in semi affordable health insurance I was happy to find a new doctor! I have had many minor health concerns that had been neglected far to long due to my lack of insurance. I called to inquire about …
Will not be back. Went here with my husband, the nurse was in jeans and a ratty jacket she told my husband “I’ll check your temp and stuff later your the last patient of the day and I don’t have time right now” waiting on the dr you could …
Love love love FHC. When I moved to Asheville I struggled to find quality healthcare for my children and myself. As a nurse I am very discerning when it comes to health care and when FHC was recommended by another physician I wasted no time …
I went to one of the dr’s a year ago and did not quite have a good experience. The bedside manner showed that he didn’t care to much about helping me out or talking with me. Honestly I didn’t have a major issue with this I just called and …
After trying to set up a new patient appointment, I was hung up on not only once, but twice by-I want to say her name was Christy? Either way, thankful I won’t be establishing here because they obviously are just toooo busy and have enough …
Horrible communication. Their Assistant to the CEO, Tammi York, has no professionalism nor manners. Very very disrespectful. Also tried 4 different times to get a call back from her and was never contacted. I hope she’s not a mother because …
I have been a patient at this clinic for about 6 months. However, I will be changing doctors. I had a simple procedure done, that I have had other places. The doctor did not have good bedside manner and was not gentle with me, which made an …
Honestly the worst experience I’ve had with a doctor. I seen dr.coin and she was probably the most rudest person I’ve ever met. I will never ever be back here and I hope she finds a new profession because this one is not for her.
Absolutely inexcusable as a doctors office to be this hard to get ahold of. I have been trying to get ahold of someone for days because my doctor (after charging me $140 for a 2 minute phone call) didn’t call my prescriptions in to my …
Dr. Jason Goldie is a well-informed physician who cares about his patients and their needs. He is always professional, supportive, and truthful. He has appropriately diagnosed me with a multitude of problems over the last decade and effectively treated all of them. I am definitely more healthy because of Dr. Goldie.
I called today to make an appointment for a physical. I am new to Medicare this year. Upon making this appointment I was told I would get a Medicare physical? I inquired about exactly that was? Still not sure why a Medicare physical …
I made a new client appointment here a few months ago due to their Best of WNC award. My doctor was almost an hour late for my appointment time, and then spent about 5 minutes with me total. When I asked her a follow-up question about …
Excellent practice. Dr Midkiff has been my doctor for the past several years. It is clear to me why he came so highly recommended: sound medical care and wonderful interpersonal skills. I have never felt rushed, he answers all questions …
This is a wonderful practice!! The MDs are well trained and well regarded in the medical community. They spend a LOT of time with their patients during appointments and are exceptionally thorough, easy to talk to and caring. We have been …
I love ❤️ my doctor! Been going for years and It took me years to find another doctor here in town due to a move. I couldn’t ask for anyone better than him (Rustan Adcock). He takes his time with you. Is understanding, very friendly …
I have been going to Family Health Centers, Dr. Jason Goldie for about 9 years and think that the staff and Dr. Goldie are the best! Dr. Goldie is patient and kind and sympathetic. He listens to what you are saying and have a warm …
Asheville is lucky to have this Health Center. The doctors are amongst the best in the region. The nurses are excellent. The entire staff works very hard to help patients. During this pandemic , they have proved their bravery, …
Dr. Midkiff and all of the other doctors I’ve seen here are awesome! Haven’t had an issue in over 2 years of coming here! …
I called this past Friday around 10am from my couch as I was unable to go to work or eat anything at all. I called to speak with Dr Hodges, desperate for some sort of advice on how to be able to eat and the nurse said he would call me back. …
I tried to come on with Family Health Centers as a new patient and it was terrible. For my first “new patient” appointment, their system kept calling me but no one was there when I picked up. We were finally able to connect when the person …
Was charged over $150 for a letter from Dr. Lisa Scott that I successfully recovered from COVID-19. I was forced to have a tele-visit to receive doctors note to later find out that my insurance was billed for level 3 visit. Provider spent …
We have found a wonderful doctor here – Dr. Bailey Balentine. Very good diagnostician, very knowledgeable and very friendly. She also responds to portal messages extremely quickly. Top notch! …
1st in person appointment with Dr. Megan Thomas. Front staff were welcoming. Her nurse Lynn was professional and personable. Dr. Thomas asked questions and listened to me. She seems fantastic! X-ray tech Nancy was lovely and we had great conversation. Feel great about establishing care here!!
Make sure to check your bill. They’ll charge you and your insurance twice for one visit. Also make sure you don’t let the doctor knock your mask off during a physical. If it falls on the ground they’ll tell you it’s fine. ” You can’t get …
I started going to the family health centers in Asheville several years ago and the overall practice was okay. But now it has become a very unacceptable medical practice. Many of the staff and nurses are very rude and need some customer …
Best MD over twelve years of care! If Dr Thomas can not help me, there are other Docs that can!
Most incompetent drs office i have ever been to and god help you should you need to be seen immediately, it wont be by your primary physician. i got lucky enough to get a np that had never heard of the condition that i have, which has a 10% …
Mediocre health care comparable to healthcare in underdeveloped countries. . Staff is not friendly and not helpful. Only had a Covid test and flu test in my car, was never examined by a physician and billed over $400. Fraud was committed!
I have been to many Dr’s in Asheville and I have to say that Dr. Sydney Hendry is the most compassionate Dr I have ever been to starting with the moment you walk in , the staff amazing and the time you leave , they really care about your health and listen , truly hard to find…
Somehow the billing department can’t seem to get it together. I have got calls over my card and yet I called my card company there’s no problem within my card and I called my banking again no thing wrong with my card .and on top of that I …
I had two doctor visits in less than 24 hours with no resolution. During one of the visits, I was told about all of the medications that could be given if I tested positive for COVID, which I didn’t have. On the second visit, I was told …