Located in Minneapolis and serving the Twin Cities region, Aspen Waste Systems provides a variety of waste collection and recycling services to residential and commercial customers. We are committed to providing superior service to all of our customers, large and small. We dispose of all waste in the most environmentally friendly methods available in each area we serve. By transporting our residential trash to a resource recovery center, we’re able to change waste into fuel that generates electricity.Our services include:? Weekly residential trash collection? Commercial municipal solid waste collection? Commercial recycling services? Construction and demolition waste collection? Compactor leasing and sales through Aspen Leasing GroupWe’re locally owned and operated by people who live here in Minneapolis. That means decisions are made here by folks who have the future of the area in mind.
2951 Weeks Ave SE, Minneapolis, MN 55414
Good company.
Never had any issues.
Trash bill has nearly doubled since Aspen took over
I can always get a hold of a person when I call. They are courteous and have reasonable prices
Second time this month they went past my trash and lied and said I didn’t have it out there my can stays down by the alley so they are liars and very rude
I was very happy with this garbage collector. They were always on time and had great customer service.
Terrible, terrible customer service/communication!!! Plus, very expensive. If not renting, I would definitely choose someone else.
I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE. HORRIBLE COSTUMER SERVICE. THE MANAGER STACY IS THE WORST! FIRST OFF I DECIDED TO CANCEL MY SERVICES BEFORE WE HAD EVEN STARTED WITH THEM. WE DON’T EVEN HAVE A GARBAGE CAN YET! SHE TRIED …
Made the switch after six months with a useless company. These guys have been responsive, affordable and ON TIME with everything so far.
Great customer service, great price. Extremely easy to work with and have helped answer any questions I’ve had throughout the years.
So thankful for our Aspen Waste garbage man! We totally forgot to put our trash out and he grabbed it for us!!! So thankful!!! Best service award!!!
Excellent customer service. They have actually come up to the house when we forget to bring it down. We have only had positive experiences with this company.
Great company… the drivers are very helpful. They go above and beyond. We have used them at our MATCOM sites for years.
Same experience as Corin almost exactly! Manager Stacy is probably the worst person I’ve ever had to dealt with (completely rude with no customer service skills whatsoever) Until they get new management this company is doomed…My suggestion…Don’t walk away from this company…RUN!!!!!
Getting a head start (against the city ordinance) and is picking up our trash at 5:30am. Give me my extra 30 minutes of sleep! But thank you for picking up our trash, and doing your job.
Solid service and much cheaper then other trash pick up companies in our area. We always get a live person on the phone when calling customer service. You cant beat that. No complaints.
Lazy drivers. As garage spills on to the strewt while being dumped, they will not get off their @$$ to pick it up. Neighbiring building has a trash service who does.
Late night/early morning noise that can wake the dead! The truck arrives well after midnight and may come at 3 or4 AM, but that matters not. They stop on East 7th Street, between Sibley and Wacouta, between two residential buildings, and …
Highest priced vendor in twin cities, poor customer service. I cancelled service 3 weeks ago and am still awaiting my refund for the 2 months I pre-paid. I would not recommend this company to an enemy let alone a friend.
I love this company. Their rates are reasonable, and their operators have been amazing. I am notorious for forgetting to bring my can to the curb. By all rights they should just pass me by. The trash guys always still come and get it and I love them for it.
Great customer service from Christie — I sent an email inquiry about setting up service, and got all the information I needed in less than an hour! We are thrilled about using a smaller waste container to save money every month for our small, actively-recycling household of 2.
They always answer my calls, they go the extra mile to work with scheduling conflicts, and they are reliable. Every service like this has some breakdowns and delays, but their drivers are good people and they work long hours to get to …
This week I’ve been very busy with work and my wife has had morning sickness. We weren’t able to get our can out to the street. The Aspen driver brought our can out to the truck for us and emptied it! Thank you for the great service!
I was referred to Aspen by a family member who declared them “The Best.” She was right—I was greeted with the most positive, helpful & friendly customer service.
Won’t service my house because of prior “payment collection” issues at the address (the previous owner). I just purchased the house and have never gone through Aspen before. There is no convincing them that I am a new owner.
Our garbage and recycle is always taken on time. The office personnel are very friendly and take care of any problems that might arise. We had extensive construction all summer and when they couldn’t access our street they would walk up a …
We’ve been with Aspen in the Apple Valley area for 5 years and we’ve been extremely pleased. Reliable and professional.
Aspen waste has failed to pick up my trash a couple of times now. We have scheduled weekly service. …
Raised the price of my residential service 19% without notice – said they don’t notify customers of increases. Then didn’t pick up my trash that week. Customer service was very dismissive. I hope the city of St Paul doesn’t give them any business.
I don’t have this service and never will. I will be asking the one neighbor on our block who does have aspen, to drop them. I have called multiple time about aspen trucks speeding down my street and have never received a call back. They …
Have been a loyal customer for 4+ years with multiple bill creep throughout the years. But this latest bill had additional charges in which I wasn’t sure of. Called and was told I had too much trash. Driver supposedly counted 4 bags over. …
We have had the unfortunate opportunity to have them service our business account. We went many months without them ever picking up our recyclables. We have been trying for months to get an answer and to get a credit for the missed …
6:40 ON A SUNDAY MORNING, ASPEN? ON MEMORIAL DAY WEEKEND? REALLY??
SHAME. ON. YOU. …
Had billing questions for TC, called the number, spoke with Lisa and she was super friendly and helpful. I would recommend Aspen service and Lisa’s service.
I’ve used this company for almost eight years now. Great service, nice big trash cans, never had an issue at all.
We used aspen for our business for 3 years, we were charged 500+ for our waste and cardboard. We had three incidents of operators placing the the bins to close to the electric meters, we called management and they helped sort it out all …
These guys are honest and friendly. We’ve used them for 10+ yrs for garbage. The 6yrs with Waste Management for recycling has been a nightmare. Apen is small, locally owned and reasonably priced. Just spent 30 minutes trying to cancel …
I have called 4 times to pay this company and each time the “payment system” is down and there website to setup up billing does not work. What are they trying to pull? They due charge fees for overdue bills so is that the plan? Get it …
I’ve had Aspen for about 9 months now. When I first moved to Richfield I made the mistake of going with someone cheaper, but learned quick! Aspen has never missed a pickup for garbage, recycling, or yard waste.
Stop picking up our garbage at 520am. Next time I’ll stand in front of your truck and won’t let you leave, LOL.
If you are a business owner, do not go with Aspen or get tricked into signing their 3 year contract that automatically renews every 3 years OR if you make a change to your service. So if you are 2.5 years into your original contract and …
Our Aspen man never disappoints. On multiple occasions when we forget to put the trash to the curb, he has grabbed and emptied it for us. I have also seen other Aspen men do the same for others as I’m out and about. The customer service of …
Unethical thiefs. They neglected to give me a recycling container, then proceeded to charge me $35 for recycling services..which I could not use…because they didnt do their job properly! Common sense: being charged for services one didn’t & could not use is utterly Unacceptable. 😑 …
Drivers are rude and rush through their job without care. I was outside with my young grandson when they came to get the trash. We waved and he was excited to watch the truck. Driver just glared at him. Also garbage spilled out of the van onto the road and they just drove off.
Apple Valley, MN
We have been with Aspen for 5 years for garbage, recycling and yard waste services and we have never had a complaint. Timely, professional and responsive. Sometimes we forget to tell a company how much they are appreciated.
When moving to Richfield, I contacted all the trash companies to compare prices. Aspen was the cheapest at $21.43 / month for a 96 gallon cart (garbage and recycling). I have been very pleased so far. …
Absolutely incredible customer service! John H. from Des Moines went above and beyond for us!! He personally drove to our office since we were setting up service from our headquarters which is out of state to find out where the best …
As a small business owner, I appreciate that Aspen Waste always has my back. My questions and requests have always been addressed promptly and efficiently. Most recently, my pad lock was left unlocked and went missing. I called to …
They bought out ARK which was my existing company who I had a price agreement with. They did not honor my agreement and increased the price by 50% without notice. …
Unethical. Starts out at a good rate – mine was $55 for 3 months. Over time, they gradually increase. After 3 years, my service costed $110/3months. Spoke with my neighbor who had them for more than 3 years and he was paying $160/3 months! Same bin, same garbage company. Go somewhere else.
We are charged $15 a bill for an organics bin that we did not sign up to use. Called and asked it to be removed but the charge is per their “policy”.
Timely pick-up, easy to schedule. Just make sure that you ask what the Total charge for pick-up is. I had a box spring picked up, and I was quoted $60.00 plus tax. I did not ask what the complete total was including the tax, nor was I told …
I requested a quote from Aspen for a restaurant I’m in the process of opening and even though they couldn’t give us service the team member (I wish I could remember his name) called me, patiently explained how waste services work and have …
Excellent customer service. Craig Schultz in the sales department is top notch, professional and very responsive. He was able work with us on service level and pricing to ensure our needs are met. Their dispatch team is on top of it! Would recommend this company to any small business who requires waste removal.
Terrible experience. You can see from the picture that almost all of the recycling was left in the bin after “pick up.” They refused to return even though the truck was still visible on the street when we called. The attempted pick up was …
Once again, this is the state of my neighborhood because of aspen waste. Shame on them and shame on EIG Management of 3600 Fremont Ave N. Not all tenants contribute to this, but all tenants have to live surrounded with garbage because the …