*update – As you can see from their response they take no ownership. I admit when I make a mistake but not these guys. The way they settle things is to put it back on the client. I did speak with Steve and He settled nothing. The other …
Mabel is awesome! She was instrumental in getting my architectural change request approved in 3 days and called me back the same day with the paint color scheme. Thanks, Mabel, for the great customer service.
Bob
Our HOA has been working with ASPM for several years now. Since the two companies merged, communications are clearer and more relevant than before, the reports to the HOA are better organized and our meeting process is shorter. Apart from …
What an awesome property management company. They do incredible work daily on not only the management of condominiums but keeping the repairs and upkeep going. They do an awesome job on repairs and maintenance quickly and it shows on their …
As a condo owner, I can honestly say that ASPM-San Diego has the best customer service for property management. Victoria helped me out so much responding to my emails in a timely manner regarding any questions or concerns I had. Going that extra mile to insure and follow up with me that all my needs where well taken care of.
I recently rented the Villa Monterey Clubhouse for a retirement party. I worked with Victoria Harris @ ASPM to secure the rental, make the deposit, and get instructions. She was professional and made sure my needs were met. She also …
A few times during the last six months I had to contact ASPM’s office in San Diego. I would like to thank Victoria Harris for her assistance in providing solutions and for her courteous customer service. She is always a great help and responds quickly to requests. Thanks, Victoria, for all you do. Pamela M.
Hi all, Eric is AMAZING. I requested a questionnaire to be completed. I received it completed with in minutes. Normally it takes me days or even weeks to get it back form other HOA management companies. I normally do not give reviews but Eric impressed me. Keep up the great work Eric.
I have had repeated issues with our HOA rep being unresponsive and if she does respond she is rude, unprofessional, and doesn’t give you all of the information. Whether it’s answering questions I have or conveying info to me they never …
This in reference to the owner’s responses to reviews, such as to Skyler Lew’s, below:
I’ve had no business with ASPM, but while researching potential HOA PM options …
I had an emergency and Jorge Martinez was able to calmly address the issue and send me the documents needed within an hour. Incredible responsiveness and great customer service.
*Update (her husband) lol It was never explained completely. Funny thing is we just received a newsletter with very detailed information. But they still instant they did nothing wrong. At least the information this time was good. Maybe they …
This review is specifically for Victoria Harris, who has always been very attentive, helpful, resourceful and prompt. I have found her to be customer-focused and genuinely nice. If not for her, my experiences with ASPM have been less than …
ASPM does a great job taking care of the building and its tenants. I’d like to give a special shout out to Nacho, who is always so attentive, punctual, hard-working and kind. We are in good hands as long as he is around!
When it comes to customer and community services, Victoria Harris, the Community Association Assistant Manager shines through. Her communication and alerting a property owner regarding little issues that might be hidden and should be …
I had the opportunity to work with both Victoria Harris and Robert Kelly for some architectural modifications in my condo that ASPM-San Diego manages. Both Victoria and Robert were very helpful throughout the process and answered my …
This is regarding a payment check issued to homeowner last November, 2019. I’ve been contacting the accounts payable assistant who does not return calls or answers neither phone or email. …
UPDATE 1/18/20- I have received 3 calls from ASPM and will be installing a a new door this Wednesday. @ the owner, I had posted the yelp review a few hours before (not after) the board meeting which I did attend. To clarify, Mike did not …
I am so glad that ASPM has people like Victoria Harris on their team. I had a couple issues I needed help getting resolved with my condo. Victoria was very pleasant and helpful on the phone. She responded to my emails promptly, and …
I have been involved with ASPM San Diego for many years in a business capacity. I see first hand the way they way they care about their staff and managers. You can tell a lot about a company by the way they treat their employees. They are …
GROSS NEGLIGENCE – “the act of displaying extreme carelessness” Our complex in La Mesa went through fumigation. We were mandated by ASPM and our HOA to sign an agreement w/Accurate Termite basically waiving our rights to the process. …
I don’t typically write bad reviews on any business unless they are really bad. Everyone should be given the opportunity to make things right but I have given this company 2 days of my time and after speaking to 3 people and leaving …
At Windsor Park, Jessica Guy has been our Community Association Manager from ASPM. We’ve been lucky to have her since we’ve started with them. Before ASPM, we were managed by another local management company, who at the time gave us a NEW …
Lance Miller is extremely professional and focused on the job. He and his company are bringing the peace of mind that we always needed in our community. He takes care of everything right away keeping the area organized and neat, increasing …
ASPM is just horrible. My HOA has been using them for some time now, and we constantly struggle to get answers, or even responses, for any questions sent over. Looking over reviews on Yelp and the BBB, it looks like these aren’t isolated incidents. Please avoid!
Our HOA recently switched to ASPM-San Diego. Within two months after this transition, I sold my property in this HOA. I found ASPM’s fees for HOA document transfer, and escrow related costs to be outrageously high. I have seen the escrow …
5 STARS!!! Wow, was I impressed with the responsiveness and the willingness and ability to resolve my issue quickly and efficiently. As a Real Estate Broker it is extremely rare to experience this level of professionalism and care from a management company. Thank you!
A great experience all around, but Kristy made it even better. She gave me the information I was looking for. Prompt, efficient job well done. I would recommended ASPM. Thank you.
Lance Miller has done a phenomenal job this past year in Friars Village! Managing a community of 400+ units is a challenge of its own. But Lance inherited several challenging issues that could not get resolved over the span of 10+ years. No …
Clients are advised against requesting any form of assistance from the customer care officer Cara McCampbell. Uncooperative and inconsiderate.
Zack Daly is obstructive, not a reliable Property Manager, void of manners, …
This review is more an endorsement for Mike Pereira than anything about ASPM as I haven’t really had any interactions with the company prior. Mike was kind enough to reach out to me to share some issues with my condo unit which is used as …
ASPM-San Diego is a very dedicated Management Company! I’m so impressed with them that I will be using their Management Services for my own rentals! Victoria Harris always gets right back to me whenever I have a question or request! She …
I have interacted with Sara Schwartz on two different occasions when I reached out for help and she has been awesome. She was very polite and quick to respond to my requests. On one of these requests she directed me to Eric Martinez in …
2021-6-18 I still haven’t received any response back from my email to Mike nor his manager Steve. Today, a boy that lives in my complex was standing near the locked gate and asked me if I know when the pool will be reopened because it’s …
ASPM has consistently delivered subpar/unacceptable service to my property. There is ABSOLUTELY no sense of urgency when it comes to major problems and concerns. I am a current homeowner (and former HOA board member) and speak from direct …
I just want to thank Chris Blankenship for an awsome job this morning. He was very helpful, knowledgeable, and willing to help me out on this 4th of July weekend. Thanks Chris…..Linda / Madrid Manor.
EDIT February 2022, in my original review I pointed out that they have a horrible website not user friendly which I believe is on purpose so clients won’t bother. Today I receive documents that I had mailed to them returned by USPS because …
I had the pleasure of speaking with Chris Blankenship this afternoon and had the most pleasant and helpful experience I have had in the years that we have been with ASPM-San Diego. He was patient and kind and listened well. Thank you, Chris.
Mabel Garcia, Assistant Manager of our association management ASPM offered me extremely good and efficient service regarding my garage door replacement. So I want to thank her as well as letting many people know her quick and good …
Chris was amazing! He was helpful, professional, courteous, and was able to solve my problem and answer my questions promptly. I appreciated his help and his time and his kind demeanor.
I had a great experience with Chris Blankenship. We just switched to a new HOA and he helped me register online and walked me through all the steps. He was super patient and had great customer service. Thank you Chris!
Unfortunately I have to click 1 star , to leave a review. More like a -5 star company. I am a condo owner at the Summit of Rancho Bernardo. I have never seen such poor management, in my 20 years of living here. I have sent several emails, …
I phoned ASPM today with questions about an upcoming listing I have in one of their communities. Chris Blankenship was extraordinary in helping to both answer my questions, and/or direct me to a resource that could assist.
Apathetic service. I couldn’t get accurate information without paying for it and then still didn’t get full and accurate information from ASPM for the HOA of a condo I’m trying to buy.
I am new to working with ASPM as they manage my new condo association.
I recently worked with Chris and he was very professional and went above and beyond to help me out. Chris is an asset to the company !!!
I am really appreciate Kristy Hubbard’s very prompt help when my loan company request the hazard insurance of my condo. Kristy is very kind and professional! Her quick help really save me a lot of time and burden in handling the loan request!
Dealing with Chris is always a pleasure. I’ve called a few times regarding small issues in the community. Chris is always very courteous and helpful. I am always confident, when I call and get Chris on the phone, the issues in the community will be handled in a timely manner. Thanks Chris!
Thank you to Chris and the ASPM management at Adobe Falls. I appreciated his kindness, and the ability to resolve my issue quickly and easily. It’s such a big complex but they are on top of their management. So thank you!
Christopher B was a great front desk person who helped me out with some forms needed for a rental unit! Only person who reached out to me and in a timely manner he was great and very friendly!!
I am only giving this review 5 stars because of Chris. I have been trying to resolve a credit issuebecause of change in management companies with our HOA since January (it is now March) Everyone who I have spoke with previously kept telling …
Christopher Blankenship was very helpful and courteous when I called to report an issue with the railing outside my door. He took my information and then placed a request with maintenance to look at the railing. I appreciate his promptness.
I spoke with Chris this morning in regards to a form I needed. He was extremely polite and helpful. He sent the form to me immediately and followed up with a phone call. Thank you for the great service! Much appreciated!
Like a previous reviewer, I wish to leave a review reflecting Chris Blankenship a 5 👍🏻 in terms of service – the Association a 3-4 based on previous contacts with other ASPM reps and difficulties in signing up for autopay on their website. …
Contacted Chris Blankenship at ASPM Customer Service with several requests. Chris was personable, professional and attentive to my requests. Excellent service!
If you want your HOA dues to go up well use them. Up and up do not use
ASPM doesn’t know the hoa rules at our complex. I want Curtis Management back. They aren’t thieves they don’t raise the dues astronomical increments.omg they …
Very bad with communication, they only know how to get your money. I trying to get my decals for my car for a month and once I got my my decals, I display on my car and I still got the window barnacles putted on my car.
Great customer provided by Christopher Blankenship. He sent the documents I needed fast and had no issue finding it while I was on the phone. Thank you.
Chris Blankenship took my call and solved my problem just as he said he would. I was extremely upset after spending an hour looking for the form online. He promised he would resolve my issue and within minutes his promise was fulfilled. Great customer service!!! ASPM has an excellent employee in Chris. Thanks.
I received outstanding and timely customer service from Chris Blankenship. He send over the correct forms immediately and was also able to give me good information on the approval process. He helped out immensely. …
I called our new HOA management company today at ASPM-San Diego to get some help. Was shocked that a real live person answered the phone on the first try!!! Chris Blankenship helped me accomplish what I needed with a polite and very …
I own a condo in a complex that this company took over at the end of 2021. They do not do walk throughs of the property, they do not get vendors to complete jobs. We have had broken dryers in our laundry over six weeks now. Their response …
Excellent service from Christopher Blankenship at ASPM! Very responsive, and actually seemed to care about our maintenance issue, which is a massive improvement over interactions I’ve had with ASPM in years before.
Chris Blankenship is amazing and super patient and explaining everything. This has been one of the first interactions I’ve had at ASPM-San Diego. He was amazing he has very good customer service skills ASPM is very lucky to have him on their team. He is very professional and very concerned and friendly.
this would be a 5 star review but im never really a big fan of HOAs. But….. Chris from a call earlier today handled my lost key concern to the point. chris was a five, hoa a 3 so its a 4 total. good job chris.
If I could give zero stars, I would. At this moment, this company is over six weeks late in sending us money owed (close to $2000.00). They have a million excuses, but never any answers. Before that, response to pest control issues were …
My car was literally towed out of my own parking spot. ASPM knows that I rent the parking spot where the car was towed from. They should have better communication with Reliant Parking Services so that this does not happen. To make matters …
I can’t even begin to describe how dissatisfied I am with this management company. They never respond timely nor do they address homeowner issues. I’ve sent email after email with photos attached (proof); yet there is NO response from them. …
The management company does not make sound judgment with association dues. ASPM convinces the board that it’s necessary to spend 22 million dollars and charge every condo 62k. Ever since we have had this management company the decisions …
I have been disappointed with the performance of this HOA time and time again. Timely responses are not a thing and issues remain unresolved with absolutely no follow up for months on end. They are also extremely unfamiliar with the CCRs …
If I could give Christopher Blankenship a 10 star, I would. Let’s talk about amazing customer service care. From the moment I started talking to Christopher he was eager to help, even though what I was requesting was a long shot. His follow …
This overstretched management company didn’t last all but a year in its scattered attempt to manage The Bluffs condominium complex in Mission Valley. ASPM’s project managers, though very friendly, would sometimes return calls and emails, …
My over the phone experience with Christopher Blankenship was very helpful. He provided me with the information I needed and was very professional and pleasant. Excellent customer service!!
*update – As you can see from their response they take no ownership. I admit when I make a mistake but not these guys. The way they settle things is to put it back on the client. I did speak with Steve and He settled nothing. The other …
Mabel is awesome! She was instrumental in getting my architectural change request approved in 3 days and called me back the same day with the paint color scheme. Thanks, Mabel, for the great customer service.
Bob
Our HOA has been working with ASPM for several years now. Since the two companies merged, communications are clearer and more relevant than before, the reports to the HOA are better organized and our meeting process is shorter. Apart from …
What an awesome property management company. They do incredible work daily on not only the management of condominiums but keeping the repairs and upkeep going. They do an awesome job on repairs and maintenance quickly and it shows on their …
As a condo owner, I can honestly say that ASPM-San Diego has the best customer service for property management. Victoria helped me out so much responding to my emails in a timely manner regarding any questions or concerns I had. Going that extra mile to insure and follow up with me that all my needs where well taken care of.
I recently rented the Villa Monterey Clubhouse for a retirement party. I worked with Victoria Harris @ ASPM to secure the rental, make the deposit, and get instructions. She was professional and made sure my needs were met. She also …
A few times during the last six months I had to contact ASPM’s office in San Diego. I would like to thank Victoria Harris for her assistance in providing solutions and for her courteous customer service. She is always a great help and responds quickly to requests. Thanks, Victoria, for all you do. Pamela M.
Hi all, Eric is AMAZING. I requested a questionnaire to be completed. I received it completed with in minutes. Normally it takes me days or even weeks to get it back form other HOA management companies. I normally do not give reviews but Eric impressed me. Keep up the great work Eric.
I have had repeated issues with our HOA rep being unresponsive and if she does respond she is rude, unprofessional, and doesn’t give you all of the information. Whether it’s answering questions I have or conveying info to me they never …
This in reference to the owner’s responses to reviews, such as to Skyler Lew’s, below:
I’ve had no business with ASPM, but while researching potential HOA PM options …
I had an emergency and Jorge Martinez was able to calmly address the issue and send me the documents needed within an hour. Incredible responsiveness and great customer service.
*Update (her husband) lol It was never explained completely. Funny thing is we just received a newsletter with very detailed information. But they still instant they did nothing wrong. At least the information this time was good. Maybe they …
This review is specifically for Victoria Harris, who has always been very attentive, helpful, resourceful and prompt. I have found her to be customer-focused and genuinely nice. If not for her, my experiences with ASPM have been less than …
ASPM does a great job taking care of the building and its tenants. I’d like to give a special shout out to Nacho, who is always so attentive, punctual, hard-working and kind. We are in good hands as long as he is around!
When it comes to customer and community services, Victoria Harris, the Community Association Assistant Manager shines through. Her communication and alerting a property owner regarding little issues that might be hidden and should be …
I had the opportunity to work with both Victoria Harris and Robert Kelly for some architectural modifications in my condo that ASPM-San Diego manages. Both Victoria and Robert were very helpful throughout the process and answered my …
This is regarding a payment check issued to homeowner last November, 2019. I’ve been contacting the accounts payable assistant who does not return calls or answers neither phone or email. …
UPDATE 1/18/20- I have received 3 calls from ASPM and will be installing a a new door this Wednesday. @ the owner, I had posted the yelp review a few hours before (not after) the board meeting which I did attend. To clarify, Mike did not …
I am so glad that ASPM has people like Victoria Harris on their team. I had a couple issues I needed help getting resolved with my condo. Victoria was very pleasant and helpful on the phone. She responded to my emails promptly, and …
Chris Blankenship was very helpful. He was quick to respond to our inquiry.
I have been involved with ASPM San Diego for many years in a business capacity. I see first hand the way they way they care about their staff and managers. You can tell a lot about a company by the way they treat their employees. They are …
GROSS NEGLIGENCE – “the act of displaying extreme carelessness” Our complex in La Mesa went through fumigation. We were mandated by ASPM and our HOA to sign an agreement w/Accurate Termite basically waiving our rights to the process. …
The management is okay but Christopher W Blankenship At the front desk was very helpful
This is a company who responds quickly to your needs. Thank you so much Jorge Martinez!
I don’t typically write bad reviews on any business unless they are really bad. Everyone should be given the opportunity to make things right but I have given this company 2 days of my time and after speaking to 3 people and leaving …
At Windsor Park, Jessica Guy has been our Community Association Manager from ASPM. We’ve been lucky to have her since we’ve started with them. Before ASPM, we were managed by another local management company, who at the time gave us a NEW …
Lance Miller is extremely professional and focused on the job. He and his company are bringing the peace of mind that we always needed in our community. He takes care of everything right away keeping the area organized and neat, increasing …
ASPM is just horrible. My HOA has been using them for some time now, and we constantly struggle to get answers, or even responses, for any questions sent over. Looking over reviews on Yelp and the BBB, it looks like these aren’t isolated incidents. Please avoid!
Our HOA recently switched to ASPM-San Diego. Within two months after this transition, I sold my property in this HOA. I found ASPM’s fees for HOA document transfer, and escrow related costs to be outrageously high. I have seen the escrow …
5 STARS!!! Wow, was I impressed with the responsiveness and the willingness and ability to resolve my issue quickly and efficiently. As a Real Estate Broker it is extremely rare to experience this level of professionalism and care from a management company. Thank you!
A great experience all around, but Kristy made it even better. She gave me the information I was looking for. Prompt, efficient job well done. I would recommended ASPM. Thank you.
UPDATED 04/30/2020
FOUR MONTHS AFTER THEY HAVE RESPONDED TO US BELOW THEY STILL HAVE NOT PAID US!! …
Lance Miller has done a phenomenal job this past year in Friars Village! Managing a community of 400+ units is a challenge of its own. But Lance inherited several challenging issues that could not get resolved over the span of 10+ years. No …
Chris Blankenship from ASPM is the most helpful employee at ASPM! Always so professional & personable. Thanks Chris!
Clients are advised against requesting any form of assistance from the customer care officer Cara McCampbell. Uncooperative and inconsiderate.
Zack Daly is obstructive, not a reliable Property Manager, void of manners, …
This review is more an endorsement for Mike Pereira than anything about ASPM as I haven’t really had any interactions with the company prior. Mike was kind enough to reach out to me to share some issues with my condo unit which is used as …
ASPM-San Diego is a very dedicated Management Company! I’m so impressed with them that I will be using their Management Services for my own rentals! Victoria Harris always gets right back to me whenever I have a question or request! She …
I have interacted with Sara Schwartz on two different occasions when I reached out for help and she has been awesome. She was very polite and quick to respond to my requests. On one of these requests she directed me to Eric Martinez in …
2021-6-18 I still haven’t received any response back from my email to Mike nor his manager Steve. Today, a boy that lives in my complex was standing near the locked gate and asked me if I know when the pool will be reopened because it’s …
ASPM has consistently delivered subpar/unacceptable service to my property. There is ABSOLUTELY no sense of urgency when it comes to major problems and concerns. I am a current homeowner (and former HOA board member) and speak from direct …
I just want to thank Chris Blankenship for an awsome job this morning. He was very helpful, knowledgeable, and willing to help me out on this 4th of July weekend. Thanks Chris…..Linda / Madrid Manor.
EDIT February 2022, in my original review I pointed out that they have a horrible website not user friendly which I believe is on purpose so clients won’t bother. Today I receive documents that I had mailed to them returned by USPS because …
I had the pleasure of speaking with Chris Blankenship this afternoon and had the most pleasant and helpful experience I have had in the years that we have been with ASPM-San Diego. He was patient and kind and listened well. Thank you, Chris.
October 18- 2022 … thank you Chris for helping me …. I’m new on this ….but your doing amazing job….
Poor HOA management. They don’t follow through on their responsibilities…if they do they’re very late. Beware.
Mabel Garcia, Assistant Manager of our association management ASPM offered me extremely good and efficient service regarding my garage door replacement. So I want to thank her as well as letting many people know her quick and good …
Chris was amazing! He was helpful, professional, courteous, and was able to solve my problem and answer my questions promptly. I appreciated his help and his time and his kind demeanor.
Chris really did an excellent job handling my request to update billing information! Chris is definitely 5.
I had a great experience with Chris Blankenship. We just switched to a new HOA and he helped me register online and walked me through all the steps. He was super patient and had great customer service. Thank you Chris!
Unfortunately I have to click 1 star , to leave a review. More like a -5 star company. I am a condo owner at the Summit of Rancho Bernardo. I have never seen such poor management, in my 20 years of living here. I have sent several emails, …
I phoned ASPM today with questions about an upcoming listing I have in one of their communities. Chris Blankenship was extraordinary in helping to both answer my questions, and/or direct me to a resource that could assist.
Quick and easy call for a fix on my account, Chris solved my issue in about 60 seconds!
Chris did an amazing job assisting us with our questions. Thanks again Chris!
Apathetic service. I couldn’t get accurate information without paying for it and then still didn’t get full and accurate information from ASPM for the HOA of a condo I’m trying to buy.
I am new to working with ASPM as they manage my new condo association.
I recently worked with Chris and he was very professional and went above and beyond to help me out. Chris is an asset to the company !!!
I am really appreciate Kristy Hubbard’s very prompt help when my loan company request the hazard insurance of my condo. Kristy is very kind and professional! Her quick help really save me a lot of time and burden in handling the loan request!
Dealing with Chris is always a pleasure. I’ve called a few times regarding small issues in the community. Chris is always very courteous and helpful. I am always confident, when I call and get Chris on the phone, the issues in the community will be handled in a timely manner. Thanks Chris!
Chris Blankenship is a wonderful help!! Answered what I needed and his prompt service was GREATLY appreciated!!
Thank you to Chris and the ASPM management at Adobe Falls. I appreciated his kindness, and the ability to resolve my issue quickly and easily. It’s such a big complex but they are on top of their management. So thank you!
Christopher B was a great front desk person who helped me out with some forms needed for a rental unit! Only person who reached out to me and in a timely manner he was great and very friendly!!
I am only giving this review 5 stars because of Chris. I have been trying to resolve a credit issuebecause of change in management companies with our HOA since January (it is now March) Everyone who I have spoke with previously kept telling …
Chris was very helpful and gave me options on how to pay HOA. Very professional and knowledgeable, it was a pleasure talking to him .
Christopher Blankenship was very helpful and courteous when I called to report an issue with the railing outside my door. He took my information and then placed a request with maintenance to look at the railing. I appreciate his promptness.
I spoke with Chris this morning in regards to a form I needed. He was extremely polite and helpful. He sent the form to me immediately and followed up with a phone call. Thank you for the great service! Much appreciated!
Like a previous reviewer, I wish to leave a review reflecting Chris Blankenship a 5 👍🏻 in terms of service – the Association a 3-4 based on previous contacts with other ASPM reps and difficulties in signing up for autopay on their website. …
Contacted Chris Blankenship at ASPM Customer Service with several requests. Chris was personable, professional and attentive to my requests. Excellent service!
If you want your HOA dues to go up well use them. Up and up do not use
ASPM doesn’t know the hoa rules at our complex. I want Curtis Management back. They aren’t thieves they don’t raise the dues astronomical increments.omg they …
I was helped by Chris this morning. He was very professional and patient. Great customer service.
Very bad with communication, they only know how to get your money. I trying to get my decals for my car for a month and once I got my my decals, I display on my car and I still got the window barnacles putted on my car.
Great customer provided by Christopher Blankenship. He sent the documents I needed fast and had no issue finding it while I was on the phone. Thank you.
-Joel
I spoke with Chris Blankenship with a question re: my HOA fees. Chris was professional, knowledgeable and very helpful. Thanks, Chris!
Called in and spoke with Chris at the front desk and his service was great. Prompt and professional!! great to do business with you.
Chris Blankenship took my call and solved my problem just as he said he would. I was extremely upset after spending an hour looking for the form online. He promised he would resolve my issue and within minutes his promise was fulfilled. Great customer service!!! ASPM has an excellent employee in Chris. Thanks.
I received outstanding and timely customer service from Chris Blankenship. He send over the correct forms immediately and was also able to give me good information on the approval process. He helped out immensely. …
I called our new HOA management company today at ASPM-San Diego to get some help. Was shocked that a real live person answered the phone on the first try!!! Chris Blankenship helped me accomplish what I needed with a polite and very …
I own a condo in a complex that this company took over at the end of 2021. They do not do walk throughs of the property, they do not get vendors to complete jobs. We have had broken dryers in our laundry over six weeks now. Their response …
Excellent service from Christopher Blankenship at ASPM! Very responsive, and actually seemed to care about our maintenance issue, which is a massive improvement over interactions I’ve had with ASPM in years before.
Chris Blankenship is amazing and super patient and explaining everything. This has been one of the first interactions I’ve had at ASPM-San Diego. He was amazing he has very good customer service skills ASPM is very lucky to have him on their team. He is very professional and very concerned and friendly.
this would be a 5 star review but im never really a big fan of HOAs. But….. Chris from a call earlier today handled my lost key concern to the point. chris was a five, hoa a 3 so its a 4 total. good job chris.
Best ever customer service for my recent call with Chris the great ASPM representative. Thank him for his service
Chris immediately took care of my needs and had someone follow up as well. Thank you so much for this beautiful service
If I could give zero stars, I would. At this moment, this company is over six weeks late in sending us money owed (close to $2000.00). They have a million excuses, but never any answers. Before that, response to pest control issues were …
Spoke to Chris, as a Realtor calling HOA’s can sometimes be challenging. He made this call seamless and got me the info I needed straight away. 10/10
My car was literally towed out of my own parking spot. ASPM knows that I rent the parking spot where the car was towed from. They should have better communication with Reliant Parking Services so that this does not happen. To make matters …
I can’t even begin to describe how dissatisfied I am with this management company. They never respond timely nor do they address homeowner issues. I’ve sent email after email with photos attached (proof); yet there is NO response from them. …
The management company does not make sound judgment with association dues. ASPM convinces the board that it’s necessary to spend 22 million dollars and charge every condo 62k. Ever since we have had this management company the decisions …
I have been disappointed with the performance of this HOA time and time again. Timely responses are not a thing and issues remain unresolved with absolutely no follow up for months on end. They are also extremely unfamiliar with the CCRs …
If I could give Christopher Blankenship a 10 star, I would. Let’s talk about amazing customer service care. From the moment I started talking to Christopher he was eager to help, even though what I was requesting was a long shot. His follow …
This overstretched management company didn’t last all but a year in its scattered attempt to manage The Bluffs condominium complex in Mission Valley. ASPM’s project managers, though very friendly, would sometimes return calls and emails, …
My over the phone experience with Christopher Blankenship was very helpful. He provided me with the information I needed and was very professional and pleasant. Excellent customer service!!