Terrible phone answering service! Rings without going to a voicemail and when they do pick up the call, they place you pm eternal hold. Answer please, after all my dues pay for your salaries!!!
I work with many management companies, this one is lowest one i even meet, they do whatever they want to home owners and not return the calls.because they are big , they are rough and arrogant,i wish i can give them a 0 star.
It’s such a good feeling when somebody actually gets back to you within a decent time frame when you have something important to take care of. Thank you for getting back right away,Thank you guys so much!
Very good customer service and always very helpful. Tera has assisted me with every inquiry and followed through until the issue was resolved. Thank you.
I just moved here in June. I am not 100% sure but I believe it belongs to someone at 9637 Greensburg Ave. I do appreciate your getting back to me regarding this issue.
I would like to give Justin Hanson a positive review. He gave me a clear solution for what I should do to solve my issue。
I appreciate the time and effort he took to answer my questions!
Kathryn Hines is they worst so called community manager EVER!! Very rude disrespectful, lazy and refuse to leave the office and provide notifications that water will be off for the 5th time this month. Apparently the piping is old replace it!! Also Ms.Hines needs more training on how to be professional and speaking with respect.
This is by far the crappiest association i have ever dealt with. I keep getting citation after citation. Ive called their offices for scheduling hearings, with no call backs. Ive redone my front yard, and have fines adding up to 3k? Even …
Lived and rented the property at 9350 Corkfish Street, Las Vegas, NV. I am a single mother to a 5 year old little boy and the neighbor 2 houses down from us (to the right, if you’re looking at our front door), verbally attacked us on a …
Email twice no reply. Went there twice, big promises making no result. The town Square website community thing ha I guess that’s just a decoration you know.
I called in with the standard home owner “whoa is me the sky is falling” escalation and Sara Buenrostro came off the top rope and straight DDT’d my concerns to the mat! Couldn’t be happier! Thank you Sara!
I’m sad to say that after almost three years my neighborhood has noticeably deteriorated. The HOA doesn’t even bother to trim the garbage filled perimeter hedges or pull the weeds entering the neighborhoods. There are frequently overturned …
in october of this year , i went there twice , 1st to ask questions about submitting an ARC and questions about it. 2nd time was to take my neatly assembled ARC with pictures and drawings to make sure i covered everything that was required. …
Christina Lazarescu assisted me after I struggled to get in touch with the department that could help me. She emailed me what I needed right away and helped me resolve the dilemma I was in. Thank you, Christina!
I needed questions answered and was just at a complete loss, thankfully an associate by the name of Blanca was able to clear up any confusion and was able to provide me a great and iconic experience!
Justin was very helpful, before him i was just passed off & not getting my call backs so for Justin I would give 5 stars as he took ownership of my situation and resolved the problem the association as a whole gets a zero if i could. They almost make me sorry to be a owner here at Alondra condos
Customer service always goes to voicemail. Their excuse is these “unprecedented times.” It’s June 2021, not March 2020. Can’t use covid as an excuse. I’m out of water in my complex with no advanced notice and have NOBODY to reach out to.
Just received a notice from the collection agency in regards to late HOA fees, never received a single notice from Associa. on their site they claim to have sent a delinquency notice, also a violation notice, never received a thing. I do not understand how these companies even operate
No matter what mood I come into the office with, Katt is always professional and manages to brighten my mood or lift it.
I’ve lived here 2 years and Manzanita keeps improving from the tenants to the keeping of the grounds.
Christina Lazarescu was very prompt, helpful and professional. She resolved the issue and assured me they would make a note to correct the issue permanently. Thank you!
Justin Hanson was excellent! Handled my request for a document in minutes. Stayed on the phone until I received it via email. Top notch service, thank you Justin!
Brandi Cascioppo Is our contact and for the most part a very good person to work with. She always seems to know the answers to any question we ask and is always professional.
I had a property that they managed, and it was nothing but a shack down. They fined me for things out of my control and could not answer questions as to why. One excuse I got was, “because we couldn’t reach you on the phone, we decided to …
I would like to give a shout out to Jeff Gray, Gloria and Aracely with Associa! This is an unstoppable team who provide exceptional customer service and support to the property.
Associa Nevada South is a great company in a thankless industry. Gloria Artega and Frederick Simmons always go above and beyond their duties for communities they manage.
Lizette Delgado Galindo is a huge asset to your company. She is very professional, friendly and extremely helpful and informative. I would give 10 stars if I could.
I would not give any stars, but you cant comment without marking one! This is the worst HOA company I have ever worked with. They do not honor what they say, they do not take care of business, they are hard to reach, they do not show up …
Sara Buenrostro and Brandi Cascioppo have assisted me with a few things while living in my townhome. Replies are prompt and they don’t make me feel like I’m asking too many questions. Quality customer service. Definitely satisfied!
After submitting paperwork three times, they still can’t set me up with automatic monthly payments. They don’t let me know anything, they just don’t set it up. When I question why I have a balance and the payment wasn’t processed, they just …
Darla, Chris, and the whole crew are awesome and provide the highest levels of service we would expect. Great job, Associa Nevada South crew! Thank you!
We were having difficulty obtaining a demand through the corporate website until we got in touch with Tera. She had our problem solved in minutes. She is amazing!
1 star only because zero isn’t an option. I have had my yard maintained by gardeners since I bought it 7 years ago. The yard is in better condition then when I moved in. All of a sudden, in what appears to be nothing more then a greedy …
This place has been the worst customer Service I’ve ever experience I’ve been ignored for months and I’ve been going back-and-forth through email just to get someone to try to not ignore me. …
Christina Lazarescu definitely made my experience very pleasant explaining how to file fine waivers after explaining my situation to her. Very pleasant and professional.
During these diffucult times I want to shout out the team at my building, SoHo Lofts. Darla, Jason, Chris and the entire staff to many to mention here, are so friendly and professional. I’ve been here 4 years and they are part of the …
Gloria Arteaga has always treated me with kindness and respect . she is very professional in the way she conducts herself . I would highly recommend associa and more specifically Gloria Arteaga !!!
Don’t have the words to describe how the staff makes me feel like a celeb! They go above and beyond to do things for residents. Open doors. Call for packages. I feel safe always- the boys behind the desk always keep an eye on the …
I reached out to ANS about an issue, and Christina Lazarescu promptly addressed my concern and provided closure. I am very thankful for Christina’s attentiveness and professionalism. Thank You, Chris!!!
Just called this morning to get some HOAs information and Erin D. was so helpful and such a pleasure to communicate with. Thank you so much Erin for making this experience so much more enjoyable. I wish you my very best!
I have gone into Associa Nevada’s office a number of times and they have always been delightful to work with. They are able to quickly answer any questions I have and get my issues resolved. Awesome company to work with!
I hope can help some one No English like me can come to office and see Lizette Delgado-Galindo. I have violation and don’t understand what wrong event they sent me picture show what wrong. Because no English that why i fix wrong way so my …
I did not know who my HOA is managed by so I called multiple different places to find out who I needed to talk to. When I called here I spoke with Adison who went out of her way to help me find my management company. Turns out this is not my management company, but I wish they were!
Brandi Cascioppo is an amazing community manager and a joy to work with! I appreciate her hard work in keeping our neighborhood in great shape and her speedy responsiveness anytime we need her. She deserves a raise!
Our property manager, Frederick Simons, always gives our board good guidance on our rights and obligations. He is a pleasure to work with—always friendly and calm.
Friendly, knowledgeable, and quick to respond, Lilibeth Orozco always provides exceptional customer service regarding the questions I have concerning the Amber Ridge HOA’s rules and regulations.
Chris was extremely helpful in getting the pathway trail cleared of material left behind by people walking on The Cove foot trails.
Very easy to communicate to her.
I received a notice for weeds and cleaned them up as soon as I got it. When I got a hearing notice a month later I was very confused & frustrated. When I called I spoke with Adison, who asked me to send photos of my yard. She explained what happened and got the meeting cancelled for me. Grateful for Adison’s kindness and help.
The interactions I’ve had with this association have been very helpful and courteous, especially Addison! She is such a sweetheart. The security of this place also seems really well maintained. I feel at home here.
Normally I am not a Big Fan of H.O.As That being said I would like to give this one a Positive Review. The Manager that I have been dealing with is Excellent in all way related to his profession. Keep up the good work you are doing over there we appreciate all your efforts. LS
Libby is doing an outstanding job in Timberline. She’s always on time and very professional. I feel very comfortable letting her do the inspections herself if need be.
In a short few weeks, I notice that our residents are bringing in the trash and recycle bins. This is allowing the beauty of our community to shine. Libby, our inspector has done the detailed work to have this be possible. One person can truly make a difference.
Just want to give a big shout out to McKenna!! It’s always nice to work with someone from the HOA who is both friendly and helpful. Many thanks, McKenna.
Stay away from doing business with this management.
Rookies and don’t know what they doing and how to run their business. I do not want to tell my story here since they will know who’s the tenants and they will …
Appreciate the timely response to all communications and to our Woodside Homes Customers. Tanya Deitrich and Christina Lazarescu work as a team to ensure a quality customer experience and are always professional. Thank you for the Care and Attention you both provide!
Gloria and her team were fantastic and speedy with getting back to me on a few questions I had. Big thanks and the process was much easier when knowing I have someone like Gloria for help.
Laura Calvillo Is our property manager. We moved here last year from California. And she’s been really pleasant to deal with. She has the properties best interest at heart. She’s also really quick on her response time. I have to say nothing …
McKenna with Associa Nevada South is awesome! She is professional, extremely helpful, and creates an easy going and seamless process with any endeavor. Highly recommended!
We had some issues with vandalism and vagrants sleeping around our building and I contacted William LaFrance who immediately responded and coordinated to have Security Officers stop by the building at night. I appreciated his responsiveness to our issues.
Maria…what can I say. You are such a kind and a genuinely wonderful human being. Your professionalism and your gentle demeanor helped me so much. Due to my high anxiety. These are the people we need more of . Professional, knowledgeable and kind.
As a service provider our business relies heavily on the relationships that we have with HOA’s and Property Managers. The team at Associa are great to work with! Darla, Brandi, and Jason are just a few from their team that we have had a long professional relationship with. We would highly recommend the Associ South team.
Terrible experience. Massive amounts of lights are always out in the HOA. Plants are dead. Water irrigation is spraying on buildings due to lack of maintenance, the HOA management is slow to respond in emergencies. Terrible company. Terrible experiences for property owners and occupants. DO NOT USE THEM. HORRIBLE EXPERIENCES.
Mary Marvin was great . Caring , conscientious and went above and beyond !! As a realtor or 20 years never have dealt with someone so empathetic to what I had going on
Christina Lazarescu is an asset to your company , I messaged this company regarding some issues, and Chris responded right away and explained to me in detail the process and will update me of the progress . Yesterday she messaged me the …
Thank you McKenna !! You were a big help in getting me the information I have been needing. It was great knowing that the other person on the other side of keyboard was looking out for me and helping we get the ball rolling on my request. Very informative and prompt, I appreciate you.
Today, I talked to Claire and inquired on how to acquire parking tickets for my renters. She is helpful, gave all information needed and very cheerful and courteous.
I wish I had anything good to say about Associa. You get a notice and try to respond but no response. Try calling? Nope, no one picks up. Try emailing? Nope, who knows if anyone even received it. I’ve mailed responses and nothing comes of …
McKenna was very helpful in helping me with all the information that I needed for having to do some tree trimming that was not originally sent to me. She responded to me very fast and sent me what I needed to address the problem that I had, Thank you McKenna!
Ricardo Sanchez gets 5 stars. He was very helpful to me. He was professional and had a good turn-around time in responding to my questions/concerns/need. The company gets 4 stars, because I should have been made aware of the problem a lot sooner. As of the writing of this review, I was satisfied with my experience.
My property has a recent violation of yard growing weeds, due to miscommunications, our clean up wasn’t posted and logged into the system promptly, it resulted a hearing being setup. I reach out to the HOA, Ms. Lazarescu was very patient …
I serve on the HOA board for my community located in Summerlin Nevada. Zara, our community manager at ANS, has been an incredible resource for all of our residents. She is knowledgeable, attentive to detail, and task oriented. Highly recommend!
I wish I could give them zero stars. I posted a more thorough review on Yelp. They never provided me my community policy documents, failed to process my ARCH applications into our community system for weeks after I submitted them (and only …
Lizette was very knowledgeable and professional. She took the time to explain the letter with the violation. I wish I would have known more about HOA violations when I purchased my property. The representative went above and beyond to …
I served on the West Park HOA for three years and worked closely with Zara McFadden, who was our Community Manager. Zara is professional and worked diligently to help us handle any issues that arose. I highly recommend Zara as a Community Manager, and Associa as a management company.
Erin Dunn helped me resolve an annoying problem with Associa.
I was told to remove artwork from my patio. I did. I then received a fine for $300. She saw the email I sent and photos showing the artwork removed.
Erin was very professional and kind addressing a very stupid situation.
As a Escrow Processor with Noble Title, I can always depend on Tera Galluppi to get back to me in a timely manner with any questions I have regarding HOA Association Resale Packages and Demands. she is always my go to girl for the last 2 yrs. She is the best!!
M c Kenna was assigned to my patio cover approval process. She was always quick to respond and very helpful when I had questions. Just a delight to work with.
Associa really are the best. Thanks for making this experience for me smooth and hassle free. Gloria is only a call away if I needed help with anything. She is very easy to work with, and very professional thanks 😊 …
Erin Dunn in client services is awesome! She always answers the phone cheerfully and you really appreciate that she listens to your HOA concerns and tries to assist you in resolving them. She’s the best HOA management company employee that we’ve ever worked with!
We are new to this community, Claire at the front desk was very friendly and helpful. We got our transponders and filled out the forms without any hassles. Thanx Claire and another lady in this office🌹 …
As a local contractor, I have dealt with a fair share of the HOA management companies here in Las Vegas. Associa took over after our community was poorly run by another management company. At that same time, I gained a board seat to serve …
Arlington Ranch Board Member- I absolutely love the support Associa provides to its Board Members. Brandi C. specifically is great and is the main reason we have stuck with Associa since my time on the board. She is always on top of things, …
I have served on my condo HOA board for almost 16 years. Over that time we had several management companies and even attempted self-management for a while. I can say that Associa Nevada South is the best management company we have used over …
Erin D. has been and is a great employee. Her customer service has been very helpful and delightful, you can see she has a great work ethic! Always willing to help and answer all my questions.
I’m so grateful that there is an office of amazing people that are accessible to my mother while I am away. Chris L was so polite and patient while helping her get her documents and I can’t thank her enough! I appreciate all the time spent and compassion. Thank you so much!
We’ve had the opportunity over the last couple of years to work with several brilliant people from Associa Nevada South. Bill LaFrance and Gloria Artega have provided us amazing service. I’ve really been impressed with their willingness to …
Great customer service! I had nothing but great experiences all the times I needed help from Associa, in special from Sara. She is nice and very professional. I got responses in a timely manner and I am happy my HOA is associated with Associa Nevada South. Thank you Sara!
Husband was just stationed here—our review is primarily based on McKenna’s immediate attention to our inquiries. McKenna handled all of our issues with the utmost courtesy and professionalism. We are very pleased with this HOA so far.
Erin was very professional in handling the issues regarding one of our home owners. Her speedy response was refreshing. Some of our homeowners expect a microwave responds to every issue. Erin delivered. Thank you.
As a property management company, we work with many different HOAs and HOA management companies throughout the Vegas valley. We wish that more people like Erin Dunn were employed by HOA management companies so that issues can get resolved …
As a board member for Black Mountain Vistas in Henderson, NV I can say that our current community manager Tanya Dietrich is the person every board member wants as their community manager. …
Darla and Staff at Association Nevada South have continuously displayed great customer service. I’m greeted daily with smiling faces and welcoming conversation. They respond in a timely manner to all requests and service needs. I’m …
I’ve been working with Associa for years now as a board member of our HOA. We have over 1,400 homes in our area and our Associa representatives (Zara, McKenna, Christina) are all very responsive and professional. They are a joy to work …
My mom recently reach out to Associa Nevada South in regards to getting approval for painting our home. They responded fairly quickly and professionally. McKenna Meehan was very helpful in the whole process in getting it approved quickly. Thank you, McKenna!
My experience with Associa was top notch thanks to the fabulous service Zara McFadden provided to our community board. She did all she could to make sure all our questions were answered and that our community had the best information to …
Libby takes care of our community violations and property reviews. She is fair to our homeowners in that she does not nit pick rather she reports valid situations. This makes my job as a board member so much easier when we have to review …
Chris helped with a gate access code problem into our community, she had the service company check out our gate box, it was discovered that some of the keys were no longer working. …
Associa is an excellent management company. I have had many interactions with Gloria Arteaga and she is very knowledgeable, professional, responsive and top of her field! It’s always nice to do business with people whom are passionate about what they do. Thank you Gloria.
I spoke with an HOA representative named Erin Dunn, she answered my questions and addressed my concerns in a very professional manner. I was impressed with her quick responses and positive attitude. I give Nevada South a thumbs up.
The person that I was able to talk to is McKenna Meehan. she resolved my problem in a quick manner. she is very attentive when I disclosed to her about our problem. she is so nice and so concerned to consumers. We really like her.
Lizette Galindo their administrative assistant was very helpful and responsive, we needed time to do our front yard because of health and personal reasons but she was able to put a note for consideration in our violation that we’re working …
We have had other management companies before in our HOA and we always have top notch service and questions answered promptly. We love that they stay on top of technology and make interaction very user friendly. A shout out to Libby for doing a great job!
I had to contact the Desert Linn Association regarding a matter that took place while I was away. Lilibeth handled my concerns promptly and professionally. I was given the information I needed to proceed in an easy manner and it was all …
I would like to comment on McKenna she was extremely helpful and
Understanding. Her expertise and calm attitude was very professional.
I would recommend her for any position she applies for thanks again
McKenna for your assistance.
Christina Lazarescu is always a pleasure to work with.
As a property manger, having to deal with someone who is quick to respond to emails and treats our concerns with priority is a rare characteristic in people and …
I have served on many different HOA Boards in various positions in several states and communities. Tanya has been the best Community Manager of all the boards. She is very knowledgeable and stays informed on rules and regulations. She is not afraid to tackle difficult issues. Very glad to work with her.
I had a very pleasant interaction with McKenna Meehan at Associa. She is patient, helpful, and responds quickly. It is reassuring to know that I can rely on my HOA should issues arise. Very satisfied with their service.
I’m seriously getting annoyed at my experience with the HOA, they’re unhelpful, I’ve reached out before when I submitted the corrections I made for the violations they gave me which was planting a new tree, and I got a response through …
I enjoy every interaction with Associa! The team is professional, responsive and understanding. I’d especially like to recognize Libby who is especially helpful. I felt like she took personal interest in my concerns and helped me to resolve them in quick fashion. Associa is well represented by her and lucky to have her on the team!
I just wanted to say how professional and prompt the service was from Erin D. I had been living my community for several months and unable to get my gate code set up. Erin quickly address my needs and asked the questions needed to get it …
It is not often that someone you don’t know goes out of the way to help. McKenna really went above and beyond to assist me with my landscape issue. I was at upset and medically unable to change the situation. I purchased a home landscaped …
Having to deal with an HOA is normally not the most pleasant of experiences. I was putting together and Architectural review and was unsure of all the information I needed. McKenna responded back quickly to my email and sent me the correct …
Tanya Deitrich has been an amazing asset for our association. The communication with Associa has increased tremendously since she was assigned our account, and keeping up to speed on what is happening with our HOA is easier than ever. …
I had communicate with the staff at Associa (namely Kathryn H.) and she was very quick with responding to my voice messages and emails. She did an amazing job.. however, it is truly frustrating that majority of decision making happens at …
Christina Lazarescu, the administrative assistant, was very nice and responsive. I had requested a waver of my huge fine, which was over $1,600, for the dead trees and lawn maintenance🙄🙄. The Executive Board meeting had been over for more …
I generally have not had good luck with management companies in the past. Most of them seem uncooperative and really do not want to help much when there is a problem. Recently, I had some dealings with Admn Asst Ms. Donna Gilbert at Associa …
I wanted to share how much I appreciate Zara McFadden and Associa Nevada South. Zara is such a hard and dedicated worker and I feel so lucky to have her as our community director. She is always prepared, very knowledgeable, and is on top of EVERYTHING at our HOA Board meetings. We are so lucky to have her!!!
Initially my application for my landscaping hit a roadblock when I did not submit more information. McKenna notified me through email that my application was denied. I quickly uploaded the appropriate documents in minutes which she …
Blanca and McKena are the most helpful and very efficient in helping me get my Architectural application submitted and approved ! HOA is so new and stressful for me that I needed things explained to me 😁 I appreciate their understanding. …
Recently, I had a very pleasant encounter with two Associa NS staffers. I had received a notice for nonpayment of the current HOA dues which unfortunately must have been lost in the mail for I have the duplicate copy of the check I sent …
Crystal Springs is fortunate to have Zara McFadden as their HOA Community Director. She is always very prepared for our Board meetings and communicates essential items with Executive Members promptly between meetings. She is also very …
I recently requested approval for a solar installation. This is the first time I lived in a community with an HOA and I am not familiar with all the regulations and procedures. I am dealing with McKenna Meehan. She has been extremely …
McKenna is extremely thorough and diligent in her work, and she always communicates with such great energy; She’s an absolute pleasure to work with! Thank you for all of your hard work, it doesn’t go unnoticed.
McKenna the Administrative Assistant for Associa recently reached out to resolve an issue and was very sweet and professional. Made me thankful to have people like her in the office.
I was needing a document from Associa asap during the holidays. While my normal rep, Janet Herrera is great with responding, she was on vacation. Thankfully McKenna stepped in and handled my request with immediacy. She’s awesome! Great folks at Associa, both Janet and McKenna!!
I wanted to setup autopay with my HOA I just wanted to say Mary Marvin from Associa was great in her email response. Her instructions were clear and everything was provided for me to setup direct debit. She offered several options to pay and also help to setp an online profile. Thanks Mary!
Our community has been transitioning to a new management company, Associa. They have been very conscientious in advising us of the process. Getting all of us set up into their system has been no small project, and although such a large …
I submitted an application a few days ago to install a split mini air conditioner in my backyard and McKenna Meehan immediately sent me a letter along with an email informing me to fill in the missing documents so that the approval process could be expedited . I am very satisfied with McKenna Meehan’s prompt and warm service.
I have worked with Brandi, for a number of years. And I know Brandi does a good job training new assistants. McKenna is Brandi’s new assistant. She is very pro-active and very attentive. It is obvious that McKenna gets the support from management and she has the desire to do her best!
I recently purchased a condominium in the Desert Shores community. Michelle assisted me with this transition. She moved with a sense of urgency, and she followed up to see if I needed further assistance.
After the storm I needed to fix my roof. The insurance company needed CC&R and I call the association, Grace Groeschke was wonderful in helping me out right away. I am very grateful for her assistance, thank you!!!!
Michelle has been great and responding to my emails promptly. So far it’s much better than the HOA we used to have that never called us back. Thank you Michelle!🙂 …
I am extremely unhappy with the lack of attention & service I’ve received so far. I reported an issue concerning large amounts of water coming from my neighbor’s property over several months and am now being told it’s a neighbor to neighbor issue after approximately 7 months. Unacceptable.
Worst management. Owned condo Desert Shores) for several years with no issues until this company took over. Awful in many ways …. From communication to final closing issues. Very unorganized and their individual property manager Lilibeth Oronzo was impossible to deal with. HOA,s stay away do not hire and owners beware!!!
Person in charge of Latigo Sheri Rapoza has been a huge problem. I will be contacting the ombudsman office about what they have going on over there. I understand her superior to be Gloria Artega. The people that are in the call centers …
Alex was very responsive. That is a must when dealing with HOAs. For the most part things have gone smoothly. This is a new community so the workload is pretty heavy but they’re keeping up nicely
This company is impossibly bad to deal with. I cant pay my bill by phone or online, my address supposedly isn’t listed in the app, and their website keeps referring me to the app. They claim they referred it to collections, yet the …
I have never engaged with my HOA before while being a home owner, and my English is not perfect.
I’m so grateful that there are amazing people like Maddie. She is an …
I don’t have the best things to say about the management company but Brittany Hamilton has been a breathe of fresh air. She has been the most helpful staff I’ve dealt with thus far. She was very responsive and pushed things through that had …
Zara and her team have done a remarkable job on behalf of our community. As a member of the HOA Board of Directors, I have repeatedly witnessed Zara go above and beyond to ensure that the homeowners’ concerns were promptly attended to. I …
I have lived in my community for nearly 4 years and have been very quiet about my frustrations with the HOA and their management of the community I live in until now because this is my absolute last straw. …
Alex was very friendly and helpful!
They do not answer the phone !!
Alex has been so wonderful helping with all setup needs, fast responses and very thorough. Thank you!
Nothing but a bunch of gangsters.
They don’t pay their vendors.
McKenna is the GOAT !!🐐 …
Gloria Arteaga is the best there is!
Than you for your help Blanca!
Horrible website! Can’t pay online because I cant even click on your name to register! Now the site doesn’t even work.
McKenna was very helpful!
Claire Cruz is great in customer service
Michelle is helpful.
The staff was very rude and short. Very much “leave your name and number and we might get back to you.”
Thank you for you approval in this matter.
Great service..
Very friendly, professional and responsive customer service
Miss Lazarescu was very helpful and a pleasure to speak with.
The worst HOA.
Blanca was courteous and responded quickly.
I love how the web site says “5 stars” because they can probably control those. But on google, where they cannot control it is a real reflection.
Spoke with Erin Dunn and she was extremely quick with responses and very helpful!
Terrible phone answering service! Rings without going to a voicemail and when they do pick up the call, they place you pm eternal hold. Answer please, after all my dues pay for your salaries!!!
Erin Dunn did a fantastic job helping out with a problem!
Ricardo Sanchez was very helpful. He is an asset to your company
Claire was very polite and helpful with matter I addressed
Blanca responded to my query and took action quickly. Thank you, Blanca.
Not Happy with any HOA
I work with many management companies, this one is lowest one i even meet, they do whatever they want to home owners and not return the calls.because they are big , they are rough and arrogant,i wish i can give them a 0 star.
McKenna was very attentive and helpful
McKenna provided excellent customer service.
Michelle did great!
Angela Orndoff goes out of her way to provide excellent service at Veer Towers.
Justin Hanson is a true professional he is a person who answers all my questions in a very timely fashion.
Erin was very helpful and answered ALL (there were a lot) of my questions in a timely manner! Thank you, Erin!
Claire was very professional and prompt helping with my request.
McKenna was great, and responded quickly.
Erin was kind, thoughtful and so helpful!!! I’m so glad she was there to help me today!
Grace has been extremely helpful and attentive
It’s such a good feeling when somebody actually gets back to you within a decent time frame when you have something important to take care of. Thank you for getting back right away,Thank you guys so much!
Professional and quick service 🙂
Chris Lazarescu answered my call promptly and provided me with the required documents I needed very quickly. Great Service
Claire was very helpful with me. Also very sweet and quick!
Thank you so much! Erin Dun for your help regarding my HOA question. Very helpful 👌 …
Associa Nevada South is a great company with wonderful managers like Gloria Artega.
Blanca did a good job to took care of our issue. Thank you.
Very professional assisted me with Parking process Great Service Mckenna was awesome helpful Courtesy
Very good customer service and always very helpful. Tera has assisted me with every inquiry and followed through until the issue was resolved. Thank you.
McKenna responded promptly to inquiries. Good job!
Great experience with McKenna, very prompt and pleasant. Thank you for all your help!
I just moved here in June. I am not 100% sure but I believe it belongs to someone at 9637 Greensburg Ave. I do appreciate your getting back to me regarding this issue.
Thank you so much Gloria Arteaga for all of the help answering all of my questions! I’m so happy having an HOA that actually cares!
Thank you to Tera Galluppi for going above and beyond to help me get the lender documents I needed in a rush. She was so polite and courteous.
McKenna is very helpful and knowledgeable. Quick response to emails and very pleasant
I was helped by Christina L. She was very helpful and professional. She definitely helped make my experience very pleasant
McKenna was able to resolve my issue quickly and to my satisfaction. Excellent service.
Miss Lilibeth Orozco responded quickly to my e mail and addressed the usury in a professional and quick way.
Michelle was very helpful and nice.
Anytime I’ve needed help Associa has been immediately responsive. Gloria Arteaga is the BEST!
Would be nice if they returned client’s calls within the first few days, but it takes them well over a week to respond.
I had an issue with billing and Chris Lazarescu was very attentive and professional and helped me solve it in a timely manner.
Chris is so awesome! Very friendly and helpful and professional. I appreciate her attention to my concerns.
Highly responsive and Lillibeth is the best in terms of answering questions and follow- up. Way to go!.
I would like to give Justin Hanson a positive review. He gave me a clear solution for what I should do to solve my issue。
I appreciate the time and effort he took to answer my questions!
Very prompt response and action taken to solve my issue.
Associa is always great to work with! Big thanks to Aracely and the whole team for always keeping things running smoothly and being easy to work with.
Gloria Arteaga was very helpful with my questions. She is understanding and compassionate.
McKenna was great with answering questions and responding quickly to emails. Thank you for your help!
Kathryn Hines is they worst so called community manager EVER!! Very rude disrespectful, lazy and refuse to leave the office and provide notifications that water will be off for the 5th time this month. Apparently the piping is old replace it!! Also Ms.Hines needs more training on how to be professional and speaking with respect.
Associa Nevada South is professional and responsive. Highly recommend any condo community as Gloria is the Condo Queen!”
Erin Dunn made my experience with the HOA very delightful. She is responsive and super helpful
This is by far the crappiest association i have ever dealt with. I keep getting citation after citation. Ive called their offices for scheduling hearings, with no call backs. Ive redone my front yard, and have fines adding up to 3k? Even …
Suzanne has been very helpful in assisting me with the items I needed while we are preparing to move. The service has been great!
Lived and rented the property at 9350 Corkfish Street, Las Vegas, NV. I am a single mother to a 5 year old little boy and the neighbor 2 houses down from us (to the right, if you’re looking at our front door), verbally attacked us on a …
Email twice no reply. Went there twice, big promises making no result. The town Square website community thing ha I guess that’s just a decoration you know.
Lisa. Delgado takes good care of everything she’s involved with our HOA. Thank you Lisa.
Michelle was quick to reply and very friendly. Thank you!
Zara is a great manager who represents Associa very well! Keep up the great work!
Lilibeth Orozco as been very helpful working with me to resolve a plumbing problem. Professional and kind
Associa needs to work on their customer service and has no idea how to satisfactorily help homeowners when they have a problem.
Gloria Arteaga has always been professional, helpful and on top of things for whatever I need her for. I appreciate her dedicated assistance.
I called in with the standard home owner “whoa is me the sky is falling” escalation and Sara Buenrostro came off the top rope and straight DDT’d my concerns to the mat! Couldn’t be happier! Thank you Sara!
I’m sad to say that after almost three years my neighborhood has noticeably deteriorated. The HOA doesn’t even bother to trim the garbage filled perimeter hedges or pull the weeds entering the neighborhoods. There are frequently overturned …
I would like to thank McKenna for her assistance and keeping me informed she is a delight to work with!
Best management company there is. World class professionals. Gloria Arteaga & her team are amazing, even if I am a little bias.
in october of this year , i went there twice , 1st to ask questions about submitting an ARC and questions about it. 2nd time was to take my neatly assembled ARC with pictures and drawings to make sure i covered everything that was required. …
Thank you Michelle for your quick acknowledgement to the gate
McKenna M. has been very responsive and a real asset to Associa Nevada South. Keep up the good work!
Lizette Delgado- galindo was very helpful and kind. I wish all my costumer experiences were like the one I had with her. Thank you !!!
McKenna was super responsive to my request. It is always a pleasure communicating with Associa Nevada South.
I had an issue that I needed resolved and McKenna Meehan assisted me quickly. I was very happy with the service I received.
Christina Lazarescu assisted me after I struggled to get in touch with the department that could help me. She emailed me what I needed right away and helped me resolve the dilemma I was in. Thank you, Christina!
I needed questions answered and was just at a complete loss, thankfully an associate by the name of Blanca was able to clear up any confusion and was able to provide me a great and iconic experience!
Christina L. was extremely helpful with our transition. We appreciate the amazing support. Thanks Christina!
Justin was very helpful, before him i was just passed off & not getting my call backs so for Justin I would give 5 stars as he took ownership of my situation and resolved the problem the association as a whole gets a zero if i could. They almost make me sorry to be a owner here at Alondra condos
Customer service always goes to voicemail. Their excuse is these “unprecedented times.” It’s June 2021, not March 2020. Can’t use covid as an excuse. I’m out of water in my complex with no advanced notice and have NOBODY to reach out to.
Just received a notice from the collection agency in regards to late HOA fees, never received a single notice from Associa. on their site they claim to have sent a delinquency notice, also a violation notice, never received a thing. I do not understand how these companies even operate
No matter what mood I come into the office with, Katt is always professional and manages to brighten my mood or lift it.
I’ve lived here 2 years and Manzanita keeps improving from the tenants to the keeping of the grounds.
Maria Clara Cruz provided professional service in a timely manner; and she also presented more than one solution to address my problem.
Christina Lazarescu was very prompt, helpful and professional. She resolved the issue and assured me they would make a note to correct the issue permanently. Thank you!
McKenna easy to work with and responsive. I think she’s great.
McKenna helped me with parking permits. She was very efficient and sweet about the whole process.
Why even bother having a phone line that you don’t answer. You send it to a 3rd party company and MAYBE my issue reaches you. …
Christina helped with sending me files of my account ledger. She was very helpful & expeditious.
Justin Hanson was excellent! Handled my request for a document in minutes. Stayed on the phone until I received it via email. Top notch service, thank you Justin!
Brandi Cascioppo Is our contact and for the most part a very good person to work with. She always seems to know the answers to any question we ask and is always professional.
I had a property that they managed, and it was nothing but a shack down. They fined me for things out of my control and could not answer questions as to why. One excuse I got was, “because we couldn’t reach you on the phone, we decided to …
I would like to give a shout out to Jeff Gray, Gloria and Aracely with Associa! This is an unstoppable team who provide exceptional customer service and support to the property.
Tera Galluppi has always been so helpful. She was able to resolve a payment link issue and helped to get us The needed items in an expedited manner.
Associa Nevada South is a great company in a thankless industry. Gloria Artega and Frederick Simmons always go above and beyond their duties for communities they manage.
Lizette Delgado Galindo is a huge asset to your company. She is very professional, friendly and extremely helpful and informative. I would give 10 stars if I could.
I would not give any stars, but you cant comment without marking one! This is the worst HOA company I have ever worked with. They do not honor what they say, they do not take care of business, they are hard to reach, they do not show up …
We’re new to the community and McKenna has been great! Quick to respond to my questions and help me out with my requests.
Sara Buenrostro and Brandi Cascioppo have assisted me with a few things while living in my townhome. Replies are prompt and they don’t make me feel like I’m asking too many questions. Quality customer service. Definitely satisfied!
After submitting paperwork three times, they still can’t set me up with automatic monthly payments. They don’t let me know anything, they just don’t set it up. When I question why I have a balance and the payment wasn’t processed, they just …
Darla, Chris, and the whole crew are awesome and provide the highest levels of service we would expect. Great job, Associa Nevada South crew! Thank you!
My experience with Chris Lazarescu was top-notch! She was super helpful and was able to get me the forms I needed right away!
We were having difficulty obtaining a demand through the corporate website until we got in touch with Tera. She had our problem solved in minutes. She is amazing!
Chris Lazarescu is awesome. I’ve had an ongoing issue with getting some fees waived and she’s been able to direct me and help me with this.
1 star only because zero isn’t an option. I have had my yard maintained by gardeners since I bought it 7 years ago. The yard is in better condition then when I moved in. All of a sudden, in what appears to be nothing more then a greedy …
This place has been the worst customer Service I’ve ever experience I’ve been ignored for months and I’ve been going back-and-forth through email just to get someone to try to not ignore me. …
Christina Lazarescu definitely made my experience very pleasant explaining how to file fine waivers after explaining my situation to her. Very pleasant and professional.
During these diffucult times I want to shout out the team at my building, SoHo Lofts. Darla, Jason, Chris and the entire staff to many to mention here, are so friendly and professional. I’ve been here 4 years and they are part of the …
McKenna has helped us tremendously in the parking permit process. Her quick responses and diligence is greatly appreciated.
Gloria Arteaga has always treated me with kindness and respect . she is very professional in the way she conducts herself . I would highly recommend associa and more specifically Gloria Arteaga !!!
Don’t have the words to describe how the staff makes me feel like a celeb! They go above and beyond to do things for residents. Open doors. Call for packages. I feel safe always- the boys behind the desk always keep an eye on the …
Christina was helpful and responsive. If she represents all of Associa Nevada South I would gladly work with them.
I am happy my HOA works with Associa. Gloria has always been helpful and understanding of our needs as homeowners.
Blanca is very helpful & efficient toward my application to install solar panels on my roof. Thank you so much!
I inquired about this car illegally parked on my condo deeded spot and the advice I get is very kind — warn first before tow.
I reached out to ANS about an issue, and Christina Lazarescu promptly addressed my concern and provided closure. I am very thankful for Christina’s attentiveness and professionalism. Thank You, Chris!!!
Excellent customer service from McKenna! She was very professional, patient and helpful in helping me what I was looking for!
Just called this morning to get some HOAs information and Erin D. was so helpful and such a pleasure to communicate with. Thank you so much Erin for making this experience so much more enjoyable. I wish you my very best!
I have gone into Associa Nevada’s office a number of times and they have always been delightful to work with. They are able to quickly answer any questions I have and get my issues resolved. Awesome company to work with!
I hope can help some one No English like me can come to office and see Lizette Delgado-Galindo. I have violation and don’t understand what wrong event they sent me picture show what wrong. Because no English that why i fix wrong way so my …
I did not know who my HOA is managed by so I called multiple different places to find out who I needed to talk to. When I called here I spoke with Adison who went out of her way to help me find my management company. Turns out this is not my management company, but I wish they were!
Brandi Cascioppo is an amazing community manager and a joy to work with! I appreciate her hard work in keeping our neighborhood in great shape and her speedy responsiveness anytime we need her. She deserves a raise!
Our property manager, Frederick Simons, always gives our board good guidance on our rights and obligations. He is a pleasure to work with—always friendly and calm.
Friendly, knowledgeable, and quick to respond, Lilibeth Orozco always provides exceptional customer service regarding the questions I have concerning the Amber Ridge HOA’s rules and regulations.
Chris was extremely helpful in getting the pathway trail cleared of material left behind by people walking on The Cove foot trails.
Very easy to communicate to her.
I received a notice for weeds and cleaned them up as soon as I got it. When I got a hearing notice a month later I was very confused & frustrated. When I called I spoke with Adison, who asked me to send photos of my yard. She explained what happened and got the meeting cancelled for me. Grateful for Adison’s kindness and help.
Lilibeth is always a joy to speak to and deal with. Anytime I contacted her she was able to assist me in any HOA matter.
The interactions I’ve had with this association have been very helpful and courteous, especially Addison! She is such a sweetheart. The security of this place also seems really well maintained. I feel at home here.
Normally I am not a Big Fan of H.O.As That being said I would like to give this one a Positive Review. The Manager that I have been dealing with is Excellent in all way related to his profession. Keep up the good work you are doing over there we appreciate all your efforts. LS
Libby is doing an outstanding job in Timberline. She’s always on time and very professional. I feel very comfortable letting her do the inspections herself if need be.
In a short few weeks, I notice that our residents are bringing in the trash and recycle bins. This is allowing the beauty of our community to shine. Libby, our inspector has done the detailed work to have this be possible. One person can truly make a difference.
Just want to give a big shout out to McKenna!! It’s always nice to work with someone from the HOA who is both friendly and helpful. Many thanks, McKenna.
Stay away from doing business with this management.
Rookies and don’t know what they doing and how to run their business. I do not want to tell my story here since they will know who’s the tenants and they will …
Appreciate the timely response to all communications and to our Woodside Homes Customers. Tanya Deitrich and Christina Lazarescu work as a team to ensure a quality customer experience and are always professional. Thank you for the Care and Attention you both provide!
Gloria and her team were fantastic and speedy with getting back to me on a few questions I had. Big thanks and the process was much easier when knowing I have someone like Gloria for help.
Laura Calvillo Is our property manager. We moved here last year from California. And she’s been really pleasant to deal with. She has the properties best interest at heart. She’s also really quick on her response time. I have to say nothing …
McKenna with Associa Nevada South is awesome! She is professional, extremely helpful, and creates an easy going and seamless process with any endeavor. Highly recommended!
We had some issues with vandalism and vagrants sleeping around our building and I contacted William LaFrance who immediately responded and coordinated to have Security Officers stop by the building at night. I appreciated his responsiveness to our issues.
Maria…what can I say. You are such a kind and a genuinely wonderful human being. Your professionalism and your gentle demeanor helped me so much. Due to my high anxiety. These are the people we need more of . Professional, knowledgeable and kind.
As a service provider our business relies heavily on the relationships that we have with HOA’s and Property Managers. The team at Associa are great to work with! Darla, Brandi, and Jason are just a few from their team that we have had a long professional relationship with. We would highly recommend the Associ South team.
Terrible experience. Massive amounts of lights are always out in the HOA. Plants are dead. Water irrigation is spraying on buildings due to lack of maintenance, the HOA management is slow to respond in emergencies. Terrible company. Terrible experiences for property owners and occupants. DO NOT USE THEM. HORRIBLE EXPERIENCES.
Mary Marvin was great . Caring , conscientious and went above and beyond !! As a realtor or 20 years never have dealt with someone so empathetic to what I had going on
Christina Lazarescu is an asset to your company , I messaged this company regarding some issues, and Chris responded right away and explained to me in detail the process and will update me of the progress . Yesterday she messaged me the …
Thank you McKenna !! You were a big help in getting me the information I have been needing. It was great knowing that the other person on the other side of keyboard was looking out for me and helping we get the ball rolling on my request. Very informative and prompt, I appreciate you.
Today, I talked to Claire and inquired on how to acquire parking tickets for my renters. She is helpful, gave all information needed and very cheerful and courteous.
Claire was pretty helpful and professional. She did take care of my concern and handle very good , I really appreciate it.
Johnnie Serna Martel.
I wish I had anything good to say about Associa. You get a notice and try to respond but no response. Try calling? Nope, no one picks up. Try emailing? Nope, who knows if anyone even received it. I’ve mailed responses and nothing comes of …
McKenna was very helpful in helping me with all the information that I needed for having to do some tree trimming that was not originally sent to me. She responded to me very fast and sent me what I needed to address the problem that I had, Thank you McKenna!
Ricardo Sanchez gets 5 stars. He was very helpful to me. He was professional and had a good turn-around time in responding to my questions/concerns/need. The company gets 4 stars, because I should have been made aware of the problem a lot sooner. As of the writing of this review, I was satisfied with my experience.
My property has a recent violation of yard growing weeds, due to miscommunications, our clean up wasn’t posted and logged into the system promptly, it resulted a hearing being setup. I reach out to the HOA, Ms. Lazarescu was very patient …
I serve on the HOA board for my community located in Summerlin Nevada. Zara, our community manager at ANS, has been an incredible resource for all of our residents. She is knowledgeable, attentive to detail, and task oriented. Highly recommend!
I wish I could give them zero stars. I posted a more thorough review on Yelp. They never provided me my community policy documents, failed to process my ARCH applications into our community system for weeks after I submitted them (and only …
McKenna is a awesome employee!! She was super helpful, very pleasant and resolved my issue perfectly and quickly!! So glad she is on staff!!
McKenna Meehan is the best. She’s very helpful and get back to me very fast. Great work and good customer service.
Lizette was very knowledgeable and professional. She took the time to explain the letter with the violation. I wish I would have known more about HOA violations when I purchased my property. The representative went above and beyond to …
I served on the West Park HOA for three years and worked closely with Zara McFadden, who was our Community Manager. Zara is professional and worked diligently to help us handle any issues that arose. I highly recommend Zara as a Community Manager, and Associa as a management company.
Erin Dunn helped me resolve an annoying problem with Associa.
I was told to remove artwork from my patio. I did. I then received a fine for $300. She saw the email I sent and photos showing the artwork removed.
Erin was very professional and kind addressing a very stupid situation.
As a Escrow Processor with Noble Title, I can always depend on Tera Galluppi to get back to me in a timely manner with any questions I have regarding HOA Association Resale Packages and Demands. she is always my go to girl for the last 2 yrs. She is the best!!
M c Kenna was assigned to my patio cover approval process. She was always quick to respond and very helpful when I had questions. Just a delight to work with.
Associa really are the best. Thanks for making this experience for me smooth and hassle free. Gloria is only a call away if I needed help with anything. She is very easy to work with, and very professional thanks 😊 …
Terri Scalisi promptly called back and answered my questions and resolved my problem.
McKenna is incredibly helpful and professional. I wish all HOAs had people like her – always positive and genuinely cares about her customers.
Erin Dunn in client services is awesome! She always answers the phone cheerfully and you really appreciate that she listens to your HOA concerns and tries to assist you in resolving them. She’s the best HOA management company employee that we’ve ever worked with!
We are new to this community, Claire at the front desk was very friendly and helpful. We got our transponders and filled out the forms without any hassles. Thanx Claire and another lady in this office🌹 …
As a local contractor, I have dealt with a fair share of the HOA management companies here in Las Vegas. Associa took over after our community was poorly run by another management company. At that same time, I gained a board seat to serve …
Arlington Ranch Board Member- I absolutely love the support Associa provides to its Board Members. Brandi C. specifically is great and is the main reason we have stuck with Associa since my time on the board. She is always on top of things, …
I have served on my condo HOA board for almost 16 years. Over that time we had several management companies and even attempted self-management for a while. I can say that Associa Nevada South is the best management company we have used over …
Erin D. has been and is a great employee. Her customer service has been very helpful and delightful, you can see she has a great work ethic! Always willing to help and answer all my questions.
I’m so grateful that there is an office of amazing people that are accessible to my mother while I am away. Chris L was so polite and patient while helping her get her documents and I can’t thank her enough! I appreciate all the time spent and compassion. Thank you so much!
We’ve had the opportunity over the last couple of years to work with several brilliant people from Associa Nevada South. Bill LaFrance and Gloria Artega have provided us amazing service. I’ve really been impressed with their willingness to …
Great customer service! I had nothing but great experiences all the times I needed help from Associa, in special from Sara. She is nice and very professional. I got responses in a timely manner and I am happy my HOA is associated with Associa Nevada South. Thank you Sara!
Husband was just stationed here—our review is primarily based on McKenna’s immediate attention to our inquiries. McKenna handled all of our issues with the utmost courtesy and professionalism. We are very pleased with this HOA so far.
Erin was very professional in handling the issues regarding one of our home owners. Her speedy response was refreshing. Some of our homeowners expect a microwave responds to every issue. Erin delivered. Thank you.
As a property management company, we work with many different HOAs and HOA management companies throughout the Vegas valley. We wish that more people like Erin Dunn were employed by HOA management companies so that issues can get resolved …
As a board member for Black Mountain Vistas in Henderson, NV I can say that our current community manager Tanya Dietrich is the person every board member wants as their community manager. …
Darla and Staff at Association Nevada South have continuously displayed great customer service. I’m greeted daily with smiling faces and welcoming conversation. They respond in a timely manner to all requests and service needs. I’m …
I’ve been working with Associa for years now as a board member of our HOA. We have over 1,400 homes in our area and our Associa representatives (Zara, McKenna, Christina) are all very responsive and professional. They are a joy to work …
My mom recently reach out to Associa Nevada South in regards to getting approval for painting our home. They responded fairly quickly and professionally. McKenna Meehan was very helpful in the whole process in getting it approved quickly. Thank you, McKenna!
My experience with Associa was top notch thanks to the fabulous service Zara McFadden provided to our community board. She did all she could to make sure all our questions were answered and that our community had the best information to …
Libby takes care of our community violations and property reviews. She is fair to our homeowners in that she does not nit pick rather she reports valid situations. This makes my job as a board member so much easier when we have to review …
Chris helped with a gate access code problem into our community, she had the service company check out our gate box, it was discovered that some of the keys were no longer working. …
Associa is an excellent management company. I have had many interactions with Gloria Arteaga and she is very knowledgeable, professional, responsive and top of her field! It’s always nice to do business with people whom are passionate about what they do. Thank you Gloria.
I spoke with an HOA representative named Erin Dunn, she answered my questions and addressed my concerns in a very professional manner. I was impressed with her quick responses and positive attitude. I give Nevada South a thumbs up.
The person that I was able to talk to is McKenna Meehan. she resolved my problem in a quick manner. she is very attentive when I disclosed to her about our problem. she is so nice and so concerned to consumers. We really like her.
Lizette Galindo their administrative assistant was very helpful and responsive, we needed time to do our front yard because of health and personal reasons but she was able to put a note for consideration in our violation that we’re working …
We have had other management companies before in our HOA and we always have top notch service and questions answered promptly. We love that they stay on top of technology and make interaction very user friendly. A shout out to Libby for doing a great job!
I had to contact the Desert Linn Association regarding a matter that took place while I was away. Lilibeth handled my concerns promptly and professionally. I was given the information I needed to proceed in an easy manner and it was all …
I would like to comment on McKenna she was extremely helpful and
Understanding. Her expertise and calm attitude was very professional.
I would recommend her for any position she applies for thanks again
McKenna for your assistance.
Michelle is an understanding and very helpful member of the Associa. She responded to my need immediately. Thank you very much!!
Christina Lazarescu is always a pleasure to work with.
As a property manger, having to deal with someone who is quick to respond to emails and treats our concerns with priority is a rare characteristic in people and …
I have served on many different HOA Boards in various positions in several states and communities. Tanya has been the best Community Manager of all the boards. She is very knowledgeable and stays informed on rules and regulations. She is not afraid to tackle difficult issues. Very glad to work with her.
I had a very pleasant interaction with McKenna Meehan at Associa. She is patient, helpful, and responds quickly. It is reassuring to know that I can rely on my HOA should issues arise. Very satisfied with their service.
I’m seriously getting annoyed at my experience with the HOA, they’re unhelpful, I’ve reached out before when I submitted the corrections I made for the violations they gave me which was planting a new tree, and I got a response through …
I enjoy every interaction with Associa! The team is professional, responsive and understanding. I’d especially like to recognize Libby who is especially helpful. I felt like she took personal interest in my concerns and helped me to resolve them in quick fashion. Associa is well represented by her and lucky to have her on the team!
I just wanted to say how professional and prompt the service was from Erin D. I had been living my community for several months and unable to get my gate code set up. Erin quickly address my needs and asked the questions needed to get it …
It is not often that someone you don’t know goes out of the way to help. McKenna really went above and beyond to assist me with my landscape issue. I was at upset and medically unable to change the situation. I purchased a home landscaped …
Having to deal with an HOA is normally not the most pleasant of experiences. I was putting together and Architectural review and was unsure of all the information I needed. McKenna responded back quickly to my email and sent me the correct …
Tanya Deitrich has been an amazing asset for our association. The communication with Associa has increased tremendously since she was assigned our account, and keeping up to speed on what is happening with our HOA is easier than ever. …
Constant follow up on routine issues is required. Jessica never seems to stay on top of things.
I had communicate with the staff at Associa (namely Kathryn H.) and she was very quick with responding to my voice messages and emails. She did an amazing job.. however, it is truly frustrating that majority of decision making happens at …
Christina Lazarescu, the administrative assistant, was very nice and responsive. I had requested a waver of my huge fine, which was over $1,600, for the dead trees and lawn maintenance🙄🙄. The Executive Board meeting had been over for more …
I generally have not had good luck with management companies in the past. Most of them seem uncooperative and really do not want to help much when there is a problem. Recently, I had some dealings with Admn Asst Ms. Donna Gilbert at Associa …
I wanted to share how much I appreciate Zara McFadden and Associa Nevada South. Zara is such a hard and dedicated worker and I feel so lucky to have her as our community director. She is always prepared, very knowledgeable, and is on top of EVERYTHING at our HOA Board meetings. We are so lucky to have her!!!
McKenna is a great representative for the HOA.
There was a major water leak in our community park area and it was wasting 100’s …
Initially my application for my landscaping hit a roadblock when I did not submit more information. McKenna notified me through email that my application was denied. I quickly uploaded the appropriate documents in minutes which she …
Blanca and McKena are the most helpful and very efficient in helping me get my Architectural application submitted and approved ! HOA is so new and stressful for me that I needed things explained to me 😁 I appreciate their understanding. …
Recently, I had a very pleasant encounter with two Associa NS staffers. I had received a notice for nonpayment of the current HOA dues which unfortunately must have been lost in the mail for I have the duplicate copy of the check I sent …
Crystal Springs is fortunate to have Zara McFadden as their HOA Community Director. She is always very prepared for our Board meetings and communicates essential items with Executive Members promptly between meetings. She is also very …
I recently requested approval for a solar installation. This is the first time I lived in a community with an HOA and I am not familiar with all the regulations and procedures. I am dealing with McKenna Meehan. She has been extremely …
McKenna is extremely thorough and diligent in her work, and she always communicates with such great energy; She’s an absolute pleasure to work with! Thank you for all of your hard work, it doesn’t go unnoticed.
McKenna the Administrative Assistant for Associa recently reached out to resolve an issue and was very sweet and professional. Made me thankful to have people like her in the office.
I was needing a document from Associa asap during the holidays. While my normal rep, Janet Herrera is great with responding, she was on vacation. Thankfully McKenna stepped in and handled my request with immediacy. She’s awesome! Great folks at Associa, both Janet and McKenna!!
Cyndi Kinkenon answered all of my MANY questions. In addition, she was very professional and friendly.
I wanted to setup autopay with my HOA I just wanted to say Mary Marvin from Associa was great in her email response. Her instructions were clear and everything was provided for me to setup direct debit. She offered several options to pay and also help to setp an online profile. Thanks Mary!
Our community has been transitioning to a new management company, Associa. They have been very conscientious in advising us of the process. Getting all of us set up into their system has been no small project, and although such a large …
First, the reason for the 4 stars is that there’s ALWAYS room to improve…
I want to give a SHOUT-OUT to Lizette Delgado-Galindo regarding an upcoming …
I submitted an application a few days ago to install a split mini air conditioner in my backyard and McKenna Meehan immediately sent me a letter along with an email informing me to fill in the missing documents so that the approval process could be expedited . I am very satisfied with McKenna Meehan’s prompt and warm service.
I have worked with Brandi, for a number of years. And I know Brandi does a good job training new assistants. McKenna is Brandi’s new assistant. She is very pro-active and very attentive. It is obvious that McKenna gets the support from management and she has the desire to do her best!
Alex is great. Responses super quickly and stays on top of everything. Thank you
Michelle was very responsive and very helpful. I greatly appreciated her help. Associa you have a great employee.
Michelle Gomez has been very accommodating and prompt in returning a reply to my email(s), which greatly assisted me in scheduling my project.
I recently purchased a condominium in the Desert Shores community. Michelle assisted me with this transition. She moved with a sense of urgency, and she followed up to see if I needed further assistance.
After the storm I needed to fix my roof. The insurance company needed CC&R and I call the association, Grace Groeschke was wonderful in helping me out right away. I am very grateful for her assistance, thank you!!!!
Michelle has been great and responding to my emails promptly. So far it’s much better than the HOA we used to have that never called us back. Thank you Michelle!🙂 …
I am extremely unhappy with the lack of attention & service I’ve received so far. I reported an issue concerning large amounts of water coming from my neighbor’s property over several months and am now being told it’s a neighbor to neighbor issue after approximately 7 months. Unacceptable.
Absolutely poor
My car was on the lease of the house we were living in. Between Hillside and …
Karla Rodriguez helped us to resolve an HOA violation. She was extremely helpful and responsive anytime I contacted her. Thank you Karla!
Worst management. Owned condo Desert Shores) for several years with no issues until this company took over. Awful in many ways …. From communication to final closing issues. Very unorganized and their individual property manager Lilibeth Oronzo was impossible to deal with. HOA,s stay away do not hire and owners beware!!!
Person in charge of Latigo Sheri Rapoza has been a huge problem. I will be contacting the ombudsman office about what they have going on over there. I understand her superior to be Gloria Artega. The people that are in the call centers …
Alex was very responsive. That is a must when dealing with HOAs. For the most part things have gone smoothly. This is a new community so the workload is pretty heavy but they’re keeping up nicely
This company is impossibly bad to deal with. I cant pay my bill by phone or online, my address supposedly isn’t listed in the app, and their website keeps referring me to the app. They claim they referred it to collections, yet the …
I have never engaged with my HOA before while being a home owner, and my English is not perfect.
I’m so grateful that there are amazing people like Maddie. She is an …
I don’t have the best things to say about the management company but Brittany Hamilton has been a breathe of fresh air. She has been the most helpful staff I’ve dealt with thus far. She was very responsive and pushed things through that had …
Zara and her team have done a remarkable job on behalf of our community. As a member of the HOA Board of Directors, I have repeatedly witnessed Zara go above and beyond to ensure that the homeowners’ concerns were promptly attended to. I …
I have lived in my community for nearly 4 years and have been very quiet about my frustrations with the HOA and their management of the community I live in until now because this is my absolute last straw. …
Michelle was pleasant and thorough with her request.
I have never engaged with my HOA before while being a home owner and she made it …