Athena Diagnostics is a leader in diagnostic testing for neurological diseases and offers innovative tests for Alzheimer’s disease, muscular dystrophy and other neuromuscular and … See more
At first…They don’t accept most insurances. You will get stuck with a HUGE bill.
So a few months later…they sent me invoice with more reasonable payment …
If I could give them 0 stars, I would. I plan to beg my doctor to STOP ordering any test that Athena processes. They are impossible to work with and ridiculously expensive
My doctor ordered an important blood test required to diagnose my condition. Athena contacted me to say they would not do a pre authorization with my insurance for the test. They told me the test cost $12,000. There is no blood test known to mankind that should cost $12,000.
Very quick results. I had a hard time getting results from doctors office but Athena helped me out. Everyone that I spoke to was very courteous and took care of what needed to be done.
It is May 8, and we are still waiting on results from bloodwork done by Athena on March 16 for my mother who is declining rapidly. Every week they promise it will be ready the following Monday. I will be filing further complaints; however, figured I would start here. Completely unethical business practices.
I used them 20+ years ago, diagnosed my Charcot Marie Tooth, we new I hD issues in 1976 but no labs were equipped to assist in my diagnoses, they identified the duplication of PMP22, and finally had a real answer to my symptoms. I have not …
DO NOT CONDUCT ANY BUSINESS WITH THIS COMPANY! Your insurance company most likely does not cover anything they do anyway. If there was an option for zero stars I would happily choose that option. I don’t understand how Athena is even a …
They told me they had to run a sample right away based on stability of the sample and that’s why they couldn’t call and get a pre-authorization on an 850$ test. Unfortunately for them, I know the specimen has a 10 day stability. When I asked why the they lied to me they said they actually meant something different.
Poor customer service. Call and wait for help and then they tell you to call someone else. Really poor employee quality and training. I was returning their phone call and message. They could not be bothered to look at the account ask …
At first…They don’t accept most insurances. You will get stuck with a HUGE bill.
So a few months later…they sent me invoice with more reasonable payment …
If I could give them 0 stars, I would. I plan to beg my doctor to STOP ordering any test that Athena processes. They are impossible to work with and ridiculously expensive
My doctor ordered an important blood test required to diagnose my condition. Athena contacted me to say they would not do a pre authorization with my insurance for the test. They told me the test cost $12,000. There is no blood test known to mankind that should cost $12,000.
Very quick results. I had a hard time getting results from doctors office but Athena helped me out. Everyone that I spoke to was very courteous and took care of what needed to be done.
It is May 8, and we are still waiting on results from bloodwork done by Athena on March 16 for my mother who is declining rapidly. Every week they promise it will be ready the following Monday. I will be filing further complaints; however, figured I would start here. Completely unethical business practices.
I used them 20+ years ago, diagnosed my Charcot Marie Tooth, we new I hD issues in 1976 but no labs were equipped to assist in my diagnoses, they identified the duplication of PMP22, and finally had a real answer to my symptoms. I have not …
DO NOT CONDUCT ANY BUSINESS WITH THIS COMPANY! Your insurance company most likely does not cover anything they do anyway. If there was an option for zero stars I would happily choose that option. I don’t understand how Athena is even a …
They told me they had to run a sample right away based on stability of the sample and that’s why they couldn’t call and get a pre-authorization on an 850$ test. Unfortunately for them, I know the specimen has a 10 day stability. When I asked why the they lied to me they said they actually meant something different.
Poor customer service. Call and wait for help and then they tell you to call someone else. Really poor employee quality and training. I was returning their phone call and message. They could not be bothered to look at the account ask …