Atlantic General Hospital

Atlantic General Hospital

Atlantic General Hospital Contact Details

Atlantic General Hospital Reviews ( 139 )

  1. My mother came into the ER by ambulance because of complications that she had from a surgery that she had in Baltimore. The issues weren’t anything that couldn’t have been taken care of at this hospital but they would not admit her and made …

  2. So pleased with our experience! Everyone was so nice to my 15 month old and myself, being out of town we were afraid but we were in and out so quick with answers. I appreciate everyone there that we met!

  3. From the moment we arrived the staff was perfect from the OR to the doctors, nurses and housekeeping staff. It was a very positive experience and we can’t praise the care enough.

  4. kept me waiting to be seen with plugs in my nose from the 2nd massive, severe nosebleed in less than 24 hrs. The blood WAS DRIPPING ON THE FLOOR! The wait was about 10 mins. They just don’t care. My suggestion, by-pass agh and go directly to PRMC

  5. Ridiculous I need to pay for horrible service… I was sent home with a handful of pills… went home saw a REAL doctor and found out my issue…. ags sent me home with a note saying we don’t know what is wrong with you…. went in with a …

  6. Great people but horrible billing process! WHY DO I NEED TO PUT A NEW ACCOUNT NUMBER FOR EVERY VISIT??????????? WHY IS NO DOCTORS NAMES ON BILLS???????????? WHOEVER DESIGNED THIS IS WAY IN OVER THEIR HEAD! PATHETIC WAY OF DOING BUSINESS! thank you peter marshall

  7. Great small town hospital that takes care of Ocean City Maryland whose population grows by about 75,000 people in summer. Friendly and professional. Better than PRMC by leaps and bounds!

  8. Took my daughter’s, boyfriend’s child there. The wait was not long and the doctor knew exactly what the problem was and fixed it right away. The people that worked there were pleasant and helpful.

  9. Went to emergency with a open wound on my hand I also take eliquis I was told it did not need any stitches they wrapped it up and sent me home, being the doubting thomas that I am I went to an injury clinic and they check it out and put in 5 stitches go figure agh does not set well with me

  10. I was tested for COVID recently and the staff was excellent and nice. However, the lab lost my test results and I was notified 2 days after being tested. Regardless of the staff being great, losing the COVID test results is unacceptable.

  11. My husband and i were visiting the area for our anniversary when he got sick. I read some of the reviews and i was hesitant abouf taking him to this hospital but i have to admit i had a great experience. He was seen right away and the bedside manner was commendable. Thanks for taking care of my husband.

  12. Best Hospital that I have ever been too. My dad had some stomache issues and we were in and out of the hospital in an hour. They had the medicine needed there and all. Nicest people working there as well.

  13. Never have had a good experience in the ER OR using hospital lab/radiology etc…rude and dismissive attitude. If you actually see a DOCTOR and not a nurse practitioner. ..I would be shocked. Very unfriendly right from the front desk…and …

  14. Spent 3 hours, the first hour was waiting for a urine test that was never sent to the lab! Not a very professional staff… Need a HIPPA refresher course!!! Will say the discharge nurse was amazing!

  15. Waiting time for ER says 7 mins…husband has been sitting in this place for 26 hours waiting for emergency surgery. Said it was going to be yesterday midday, then 5pm came and it was going to be first thing on the schedule tomorrow …

  16. ER can be unfriendly, I was in ER got hurt in pain and the intake person called someone to ask me about my immigration status. I found this rude and uncalled for since that was not my first time at the same hospital. And I am a citizen but has different assent

  17. Went for blood test to be sent to another hospital it was never sent. I gave them the fax number to send the results to with the name of nurse it never happened. Very unacceptable will never go again to the hospital for a blood test!!

  18. I went to er with severe chest pain. I got the ekg, x-ray and bloodwork and I saw the results on the screen of the ekg and they said that has nothing to do with my symptoms. I felt like my symptoms were ignored and I never got to see the er doctor. I saw the pa instead. What a waste of my money

  19. Horrible got you in a just a few moments then you sit while they are under staffed and lost run around for four hours while the do nothing but take blood. Finally a doctor wants to come in and barely does anything then orders a Cscan she …

  20. I’ve been to Atlantic General ER on numerous occasions with an elderly family member. We’ve always been treated promptly, with compassion and professionalism. Thank you to everyone from the front check in desk to the doctors, nurses, techs, volunteers.

  21. Nice people but dear God it is hurry up and wait. Took my own heart monitor off. Took over an hour to prep discharge papers. Wasn’t allowed to eat before test, had test at 8, nobody cleared me to eat until nearly noon. Again, very nice people, and it’s clean, but expect to spend hours aimlessly waiting around.

  22. I had a mishap in OC this past weekend- however I didn’t want to go to my local ED (3 hours away) to just sit and wait all day to be seen. Atlantic General got me registered very quickly, triaged, x-rayed, and seen by a PA/treated and …

  23. Very enraged to hear about how you treated my father who was transported there via ambulance because he was withdrawing from his fentanyl patches, which he is prescribed to legally by a medical doctor for his condition. But from what I hear …

  24. 1/3/20… absolutely horrible experience. Went to the er but one specific nurse made the whole thing horrible. She took my covid test but I flinched bc how she did it.. it hurt worse then ever and she got mad and yelled at me bc I moved away. There is more but this is not a hospital I recommend.

  25. First, I explained to the receptionist over the phone that I’d like to set up an appointment to get the hormone injection in my arm, as I had moved to the area recently and my last Depo shot was at the end of its effective period. She said …

  26. This place should be investigated for negligent care of patients. Avoid this place at all costs unless you love rude and ignorant nurses, doctors, and specialists. No one here communicates with each other. If you want to play detective to …

  27. Came to the ER with my boyfriend of 5years. He thought he was going to die and waiting for his chest and neck pain to just go away wasn’t working. So we drove from where we lived in DE, all the way to this ER since it was the only one we …

  28. I was taken to the AGH ER with an extremely serious condition on 9/19/19 and I would like to thank the ER Doctor and nurses in the AGH ER Department for the very thorough and professional care I received. I was admitted and the Nurses, …

  29. I went to AGH with appendicitis and from the moment I entered the ER until I was released I could not have asked for better treatment or care. When I arrived I was in a great deal of pain and the level of concern by staff, nurses and …

  30. This hospital is great! I was having an ectopic pregnancy and they worked with my gyn dr the same day to get me in there and treated outpatient in the hospital as an emergency. I went to the lab and infusion center in the same day. My dr …

  31. This hospital is excellent. Shortly after moving to OC my appendix was close to bursting, after getting to AGH I was seen in less than 5 minutes!! My 33 year old son’s intestines burst from diverticulitis…..he was thru testing and in …

  32. Went there last night with a horrible dental abscess. Waited for 1 1/2 hours in the waiting room and watched several other people walk in and then go right back to the ER. Had to leave because I couldn’t sit there any more. I’m getting ready to try again this morning. Hopefully I’ll actually get treated this time

  33. Came to the emergency room with an ankle injury while on vacation from out of state. The staff in every area of the emergeny department (reception, nursing, tech, pa, etc.) were excellent and attentive. They got me out of there in no time. I will never forget how nice they were. Thank you so much.

  34. This place is terrible! Literally been here for 4+ hours without even being seen. They will put people ahead of you if they don’t think you’re here for anything serious. When it should be who came first! If you can go somewhere else please …

  35. I went to the DR tonight at 10pm due to severe Pain persisting from a fall down my stairs a week ago.
    Everyone was professional and tended to me with arrays, CT SCANS AND kept me …

  36. My Nurse.. Kudos to you for being kind and caring.. The Doctors and some staff; Well they need manners.. I owe you nothing, I came in sick, you have one job, make a person feel better without forcing me to do your will. The person knows …

  37. We went to the emergency room for my son this evening. We waited 15 mins to even be checked in..only one to register incoming cases. After he went back with my mother in law, I was waiting the waiting room. All of a sudden there was a …

  38. Got there around 10:00 on a Wednesday night with my son. We thought he had an ear infection. We were in and out in about an hour – super fast registration and initial information taking. They moved us back to the ER rooms within about 10 …

  39. Horrible place. There was an ER that was very rude. She really should not work with the public if she doesn’t know how to talk to people. The triage nurse was rude too. I think AGH needs to give their employees a crash course on how to …

  40. When we entered the ER, the woman working the front desk was on the phone and didn’t acknowledge us and we stood at the desk in front of her for 10-12 minutes. There was a young man there who was bleeding and holding his ribs. He was on the …

  41. Just called the er department with requesting assistance w/ a hiv testing. The usual site which is the local health department is closed! With a laughing expression a nurse says nonchalantly Health department. First off your being …

  42. Ended up in the ER while on vacation in Ocean City due to my kidney stone acting up (already knew I had it; I was scheduled for a lithotripsy the following week back home.) I was in so much pain I couldn’t even talk. Everyone there was so …

  43. After a couple of negative ER experiences in Salisbury, I decided to try Atlantic General. I won’t be having any more negative experiences here in Salisbury, and that’s about a good a review as you can get. Everyone from check-in to exit …

  44. Entered the ER around 1am for severe side pain believing I had either punctured my kidney or broke ribs in a fall down stairs. I was taken in immediately. My vitals were taken, given a gown to put on and the nurse left. The guerny was …

  45. Never had a bad experience.. but I am surprised they have not hired anybody to clean and disinfect the waiting area in between people waiting to be seen, especially the chairs that are easily wipeable..if doctors offices do that then so should hospitals.

  46. My husband and I had a good experience there. We were in Maryland for our honeymoon and on our 3rd day there, I got a UTI and was in a lot of pain. We weren’t sure what to do so I called my mom and she said to go to the ER. So this was the …

  47. My husband had to visit the emergency room two times on our vacation. Both times upon arrival he was in excruciating pain. They put him on the fast track and did a procedure to alleviate his pain immediately. The facility is clean and …

  48. The staff was very warm and hospitable. I received immediate and constant attention. My wound was cleaned thoroughly and I was made aware of every phase of my short visit. I even shared laughs with the nurses thst cared for me. Thank you!!!

  49. Had a great experience at this hospital. I went to the er because I had some infected bug bites, with a rash stretching up my arm. I was taken back and treated with an antibiotics within an hour of arriving, which is a record (ER visits …

  50. Yesterday I was has having what felt like were dizzy spells back to back to back which was triggering panic attacks for me so I went to AGH knowing I was dehydrated. When I arrived by ambulance the nurse was very dismissive and the doctor …

  51. Went to the emergency room with horrific chest pains. Came in the front door and the staff saw I was in pain and rushed me to the back. Thank you for the prompt attention. …

  52. My daughter had an emergency at OC and was taken to this hospital. She was treated by Dr. Todd. This was one of the best hospitals I’ve ever been to. Care was prompt. The nurses were caring and Dr. Todd was thorough. We didn’t have a …

  53. Went to ER after complication from surgery at PRMC. ER doctor contacted my surgeon. I was admitted and spent two nights at AGH. The nurses and the CNAs were wonderful. My hospitalist Dr. Henley was beyond great. Very attentive, thorough, and explained everything in detail.

  54. I visited the ER on 3/25 for a urinary tract infection. I didn’t want to use the ER but all three urgent care facilities within a 20 miles radius were closed. (I know because we drove by.) Within minutes I was called back to triage where I …

  55. The only reason I gave 2 stars instead of one is because ER Charge nurse Lisa was great. However Dr. Willis in the ER was awful. My mother needed an NG tube and the first nurse had trouble with it. My mother is a fragile elderly woman. Dr. …

  56. Excellent service! My husband was in pain and we decided to seek medical attention around 9:30 pm. The entire medical staff was very friendly and caring. We were very impressed by how fast and efficient they are. Within 90 minutes we were back in the hotel with diagnostic and medicine to manage pain.

  57. It always takes a long time to be seen at an ER, but we have never had good luck at AGH. This most recent time we waited two hours to be called back before calling it quits and heading to another ER. No one is able to tell you where you …

  58. I have had the worst experience ever! I’m almost 5 months pregnant with stomach pains, I have been waiting in the waiting room for over 2 1/2 hours, meanwhile they are taking other patients that came in after me.. I would not recommend going here unless you want to wait for hours…

  59. I was very pleased with my experience at the Atlantic General ER. I was in and out of the ER in about four hours, and in that time I had a blood test, an ultrasound, and x-rays. The ER doc I saw, Dr. Tricia Thompson, was friendly, kind, and …

  60. Tried to become a new patient at the AGH Diabetes and Endocrine center but was bounced around by the staff so badly in the process. I realized that with other providers I never had this level of difficulty. I now feel that my time spent …

  61. The nurses took very great care of me. They were real life hero’s for me. Thank you to the staff that took care of me and gave me a whole new outlook. Thank you very much with all of my heart

  62. I was vacationing & sustained a horrible leg injury. The ED staff was SO NICE! Made me feel so comfortable. I was so scared being in a whole other state in so much pain. The doctor had amazing bedside manner. Not an experience I wanted to …

  63. I recently had knee replacement at AGH. From the time I entered till discharged, later that day,I was treated with respect and complete professionalism. The pre op and post op nurses and entire operating room staff were comforting. Very positive experiance.

  64. I will on vacation with my family in Ocean City Maryland I had to call the paramedic for my husband because he couldn’t breathe they took him there they are the nicest Hospital ever seen they take care of the patients very well I recommend people to go there

  65. Skip this hospital if you’re having a true emergency, especially with a child. While vacationing in Ocean City, I brought my 6 year old son here with a medical emergency. The provider was not taking the condition nor my concerns seriously. …

  66. My mom had a seizure (never had one before) while we were vacationing in Ocean City MD back in 2008 by the time my family and I got ready and went to the hospital (13 minutes away from where we were staying at) you guys already had a …

  67. I was on vacation and woke up in pain later found out kidney stones. I want to say I had amazing care at this place. They listen to me and treated me with great respect. They got my pain under control pretty fast. I over herd staff …

  68. I broke my ankle while on vacation and had to visit the ER here. The service was incredibly fast and everyone was so nice. It did take a bit to get my discharge paperwork, but they had an emergency come in so that was understandable. Overall I had a five star visit!

  69. Last night (9/28/20) I had to visit the Atlantic General ER after being hit in the face with a golf ball. The NP, Tanya and her assistant (nurse?), Kathy were awesome. They were juggling several patients yet were able to treat me in a …

  70. While on vacation I took my girlfriend here for pain in the wrist and swollen fingers. No x-ray or any other type of testing. Never tested for why fingers are swollen. SMH!!!

  71. I had surgery on Sept 3,2021 and was very nervous because it was Labor Day weekend coming up. From the moment I arrived at the hospital at 6am from the moment I left it was a great experience. The staff was truly caring, friendly and …

  72. Service was personally great but the lack of cleaning and maintenance was horrid. Not only did I walk into an ER room that wasn’t cleaned from the patient before, but the lack of cleanliness was lazy and laughable. Blood stained sheets and …

  73. Took my boyfriend there at 4 AM on a Sunday when he was having chest pain and irregular heartbeat. The nurses seemed very caring and competent but the ER doctor who finally saw him after almost 4 hours was TERRIBLE! Didn’t go over the EKG …

  74. I had an awesome experience here. I had extreme chest pains today from a cold and the wait time was extremely fast. Since I’m transgender, usually hospitals would misgender me, disrespect me and deadname me, but this hospital put my …

  75. The worst experience ever! If you want to have a procedure done on the wrong site and then having to fight them for over a year, appeal after appeal, just to have your bill sent to collections, then go visit this ER.. Otherwise, give …

  76. Absolutely one of the worst hospitals i’ve ever been to. I’d rather take the extra time to go to salisbury, or even go up to beebe. Even when being taken in by an ambulance, it still took 3 hours to be seen. No communication, and when you …

  77. My wife suffered a fall that required stitches over her eyebrow late in the evening. We were greeted as soon as we arrived. She was taken in for a CAT scan. Everyone at AGH was caring, considerate and comforting!! What an amazing hospital. Thank you!

  78. If you’re truly dying then i guess it’s okay to go here, but the service is terrible. The demeanor of the workers were unprofessional and made you feel judged for coming in. They used your situation as amusement as you can hear their …

  79. Every time I have surgery there, something wrong happens. Last time I went I got my bottom tooth knocked loose and it finally came out. But they are not responsible for that because you sign saying that they are not. It’s my last time having surgery there.

  80. Friend was sent away with a “bacterial infection” bc they did a dry CT and didn’t take her mom (who is a Nurse) seriously when she knew it was appendicitis. Her appendix burst and she could’ve died if they didn’t go to a DIFFERENT hospital …

  81. I’m here now waiting for my Dad to be seen. He’s 77 years old. Fever 104. Severe stomach pain. We’ve been waiting for 2 1/2 hours now. No one should have to wait this long. Thinking about calling 911 and giving the emergency room address so they can come get him and deliver him to the ambulance entrance!!

  82. The staff were wonderful. They were patient, understanding, and careing. We received quick care for a serious condition. They saved my husband’s life. We will never choose another hospital. Thank you so much.

  83. Not a good experience at all. Was in OC for a couple of weeks and I developed a severe toothache. My face was so swollen that I knew I had to head to the ER. The Doctor pretty much told me that I would have to go across the bridge to get …

  84. I attended AGH emergency department for an acute respiratory illness. I was seen and treated within 30 minutes. The ER physician, William Wild, MD, ordered relevant tests and provided a diagnosis in a timely fashion. Weeks later, I can …

  85. Do not recommend using the ER. The nursing staff and admission staff were fine but the NP was very awkward and had no bedside manner. Was told to follow up with OB to get an ultrasound but didnt offer to do one there.

  86. Yesterday I went to Atlantic General Hospital in Berlin MD. What an extraordinary experience! From easy parking upon arrival, a super friendly greeting when coming in the ER door, the shortest ER waiting time I’ve ever experienced, …

  87. My mom was at this hospital for two weeks due to a fall. I am from Baltimore, and have to say I was very impressed with this hospital and the care my mom received there. All the nurses, especially Kevin, were very friendly, caring and …

  88. Very unprofessional. I had to visit a second time after my car accident to receive work release from doc. Overheard nurses talking poorly about other visitors. Only positive is that no one else seems to be going here. Quick wait times, poor …

  89. Hospital staff on floors are very nice. Staff in cafeteria are Not very nice. They barely act like they want to wait on you! Much improvement to be made there!

  90. Awful went on with burns on hand was given a motrin and pretty much told they would be fine in few days. Woke up next morning with swollen hands and blisters, was never given a cream and they were never wrapped .

  91. I went in with obvious swelling down my left side. The triage nurse could feel it through all of my clothes, but of course when I get into a room the PA couldn’t even see it. Save your time and money. AGH stands for ain’t gonna help.

  92. Me & my family are Delaware residents. Without a doubt my dad will always come’s here. The staff sets the bar so high when it comes to insuring quality care to their patients I can not thank AGH enough for there leadership & kind hearts. They really are a great staff! Thank you always!!

  93. I took my boyfriend to the emergency room tonight around 2:30 AM, for severe stomach pain and other various ailments. They got us in as soon as they checked us in, and had him in a hospital bed instantly. The staff was incredibly friendly …

  94. My 81 year old father had a fall, went to the hospital on Tuesday, and has been there for the last 6 days, one nurse in particular by the name of Maria, was absolutely wonderful, she made us smile, made him laugh through all the pain, she …

  95. update: Instead of trying to correct this information. The representative inserted my signature from another document onto a billing statement that I know for a fact I did not sign. Trying to trick customers is not okay. …

  96. Excellent hospital!!! Caring nurses, doctors & staff. Treated with decency & respect. In & out with a diagnosis with in 3 hours. Thank-you all! Keep up the good work 🙂

  97. Me and my family were in a car accident on our way home from Maryland. There were 7 of us in the car and 6 of us were injured in some way. The ambulance driver out right told us they don’t want us going to the hospital because there is to …

  98. I went in the hospital with shortness of breath. I had covid, dbl pneumonia, blood clots and a partially collapsed lung.
    I was in a coma for 6 days. My experience with agh was top notch. I felt they …

  99. I have been hospitalized at AGH three time in the last year and the people here are just amazing! The nurses and techs are so caring and attentive and the doctors are amazing. I’ve seen Dr. Henley all three times I was in the hospital and …

  100. I had an occasion to use this hospital recently while vacationing in Ocean City, MD and I was mighty glad that they were there.
    They were able to stabilize the pain (make it go away) and, while their …

  101. We had a wonderful experience! My father was admitted after he had a stroke. All the staff are so kind, especially the MRI imaging ladies that worked with him-They made him feel comfortable and talked through the process of both MRIs he had done. They helped put his mind at ease during the stressful time. Great hospital!

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Location

9733 Healthway Dr, Berlin, MD 21811

Atlantic General Hospital reviews