The Lowcountry counts on Atlantic Respiratory Services when they need respiratory equipment, oxygen therapy, sleep therapy or nebulizer therapy. Atlantic Respiratory Services is a full … See more
Read More| Thursday | 9AM to 4:30PM |
| Friday | 9AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 4:30PM |
| Tuesday | 9AM to 4:30PM |
| Wednesday | 9AM to 4:30PM |
2090 Executive Hall Rd Ste 100, Charleston, SC 29407
Very friendly, helpful and even someone to call for the next 90 days for support if you need it.
I wish that I could rate AR as 4.5/5. I lost a loaner CPAP in an airport. It was probably stolen. Fortunately, I was informed that AR will charge me $550, which is still “wallet burn.” The amount is reasonable. An identical machine costs …
Helpful staff
Good place.
Great staff
Professional AND Friendly 🙂
Nice people.
Helpful friendly service
Give excellent information and service
fast and friendly services.
Great people working there!
Unfriendly staff, it’s all about the money
Fast, easy customer service,Thanks
Very responsive and helpful.
Went to pick up some of my friends equipment for breathing
On time appointment, very professional, and kind.
Always excellent service and courtesy!
Great people, so helpful, quick service!
I was told this place was in-network for medicare. It wasn’t. I had to pay 168 dollars out of pocket.
These folks take good care of their patients
Great service and communication, nice people!
Helpful and quick to respond, even though I wish I didn’t need this….
Bent over backwards to accommodate my schedule. Thank you!
Always helpful and informative. A great place to deal with.
WONDERFUL Customer Service!!!!!
Very Informative, spent time to explain the device, would recommend
Don’t even bother looking anywhere else. This place is great!
I found them not to be customer friendly. Didn’t seem to care
Awesome place, wonderful staff , very friendly and knowledgeable , would recommend to anyone, best customer service
Dedicated and knowledgeable staff is most helpful.
Convenient too.
Thoughtful, knowledgeable and expert service rendered in a calm, personable and professional manner.
Customer Service is not good. It is hard to get in touch people attached to your file. No timely response to emails either.
I was going to use this company but the people on the phone were rude. So i had my Doc send me another place..
my money will my spendt there
It was easy to find and the service was excellent.
Great staff. Very helpful and friendly
Acceptable innitial equipment provider, but no very responsive followup and not a welcoming reception.
Excellent experience from start to finish. Very caring and knowledgeable staff. I would highly recommend them.
Went in to get my machine & it was so quick & easy! Very friendly staff!
Very prompt and professional. Information and alerts are really available. Clear email communication.
Drive up service without preordering filled in 3 minutes flat! Awesome service and hospitality!
Very professional and informative.Angie relieved any anxiety or questions we may have had before arriving.
I didn’t know what to expect but the staff at Atlantic was excellent, especially Angie, answering all my questions with patience. Thank you!
Very professional & knowledgeable. I’ve been working with them for 5 years and recommend them wholeheartedly.
Great therapist….explained thoroughly how to use machine and made recommendations for mask options
Only had to wait in the lot for a short moment. Got right in and my therapist was on top of everything. Fitting went well and all my questions were answered. Thanks to the staff.
A very positive experience for my first visit. Prompt, thorough and competent service and explanation!
Excellent service! Have walked me thru every step with my C-Pap. highly recommend!
Excellent and efficient service. Was seen ahead of my scheduled time and they made sure I was well informed before I left.
Yes , I had a great experience & Jonathan was very helpful!
I had very good service at the drive up. Wait was minimal. Never had to leave my car.
Sarona is always so helpful in helping me with my cpap supplies. Great customer service!
My experience was ccc colorful clear and complete The CPAP machine was waiting for me and the tech was very helpful All good
Excellent professional and efficient demonstration and explanation of new CPAP machine.
Everyone at this site were extremely helpful and professional. I can’t say enough about how pleasurable this experience was. First class support in all ways.
Great initial appointment. However, I can’t get someone to return my calls about equipment. Lady that answers the phone isn’t helpful either.
Hannah could not have been more patient and professional. She is a great asset to Atlantic Respiratory Services and hopefully has received a raise recently.
Atlantic respiratory took care of me getting my CPAP machine. there was a little hiccup on my end getting the paperwork right but they followed through and save the day.
Respiratory therapist was excellent. Rest of the operation was like a bad caricature of a buy here pay here lot or a questionable rent to own furniture and electronics operation.
Avoid if possible. When evacuation orders came because of a hurricane they left. There is no plan in place to get oxygen to patients evacuating. As a matter of fact I was told I could come by before 12pm and they would give 1 extra tank to …
Excellent group of employees that work there. They make you feel safe and they are a company you know you can trust. Highly suggest doing business with them for any respiratory needs
Equipment was good, Office staff un freindly. Bill strange. We will set up a payment plan but we dont know the cost of the unit yet…Try some place else.
Always professional the employees I met over the years are courteous polite take great pride in their jobs. They really are doing a great job in the crisis we’re in .Thanks
Very patient and helpful! Thanks
As an out of state student studying in Charleston I was having a very hard time finding a respitory center that could work to my needs in an efficient manner. After receiving multiple reccomendations to visit Atlanic respitory I was …
I had a very good experience with them everyone was friendly and they made sure that I understood everything about my machine I really want to thank them
At Atlantic Respiratory the staff is so friendly.
Sarona always gets me with a smile from the first day, she is so compassionate. I had questions about my oxygen tank level. Sarona explain it to me where I could understand.
Great people to deal with. Everyone from the time I walked in made me feel that they were concerned about my visit and were very helpful, and most of all they knew their products.
Super easy and convenient drive up service was made available to me to pick up a nebulizer machine. The tech was friendly and made sure I understood how to use it.
Great customer service. Easy to work with and very friendly. Impressive efficiency despite challenges created by COVID-19. Keep up the great work and Thank you!
Just wanted to say this a GREAT place!!!!! We were in Charleston on our anniversary and I forgot something that went wit my cpap I called and left a message and the lady called me back and went way out of her way to help me she went up on …
Atlantic Respiratory was wonderful. I met with Hannah, and she was so sweet, and explained my new CPAP. My husband also uses Atlantic Respiratory. These folks are so professional, and go beyond. Thank you, Atlantic Respiratory!
I wish my doctor would refer me to different company. It is tough to get useful information on use and care of cpap units. Follow up skills are important to get what you need. they just don’t care.
Very smooth and professional meeting with Rep.
Service at Atlantic Respiratory Services was extraordinarily fast, efficient and friendly. Why can’t everybody in the health service industry be so good? Special thanks to Joy for her excellent, friendly attention.
Absolutely horrible company. Rude and very unhelpful office staff. Refused to provide a portable oxygen concentrator despite the Dr. prescription. Told me three different LIES as to why I couldn’t have one. The final story, although …
I’ve always received prompt attention to my respiratory needs. The staff have always been very helpful and friendly.
One of my family members uses this company, and every time we come in, everyone is always so kind and pleasant. The office is beautiful and clean and the staff is friendly and caring, the best oxygen company in my opinion.
Resolution was quick and easy with a equipment order.problem.
Trust this locally owned business for all your respiratory needs.
Knowledgeable and compassionate staff.
Prompt service very little wait times.
I wish I could give more than 5 stars. We were on a trip to Charleston and my husband had left a connector for his mask at home. After a rough first night’s sleep for both of us, we went here based on a recommendation, and they were able to …
We could not ask for an easier company to deal with. great follow-ups and fast service, employees with manners….that counts! My husband has been using their equipment for years and never a problem.
Just not a very professional company. It took 2 weeks for someone to leave a message and then a couple of days to return my call. Then 2 more weeks for the CPAP fit session so, more than a month to get a CPAP prescription filled. Rarely …
My mother has stage 4 lung cancer, and has just been put on oxygen. I thought we were going to have a good experience with this company because they reached out to us immediately to inform me of the process, however I was so wrong. Joy was …
Wonderful folks to deal with. Super friendly, highly competent in their technical skills. So very glad to have Atlantic Respiratory for my medical needs!!
Susan was very helpful! They understand the urgency of getting equipment quickly. I was beyond impressed and can’t thank them enough!
The young lady I saw was extremely polite answering all my questions. Really my only complaint was in parking. There are signs directing you to park behind the building. When you call to let them know you are there, you are directed to …
My doctor wrote a prescriptio n at 9 in the morning. I received 2 calls from you. The first was to let me know you had received it. The second to schedule my visit. Both were within just a couple of hours from my doctors appointment. Went …
Always so friendly and nice, every time I come. They have helped me get me back on my CPAP supplies and a new machine in no time at all. Seamless paperwork with insurance especially being a retired veteran.
Had to pick up C Pap machine for my husband. It was ready when we got there. A drive thru has been set up so you and employees have minimal contact. They wear their mask and gloves . Now a days that’s a good thing.
When I went to Atlantic Respiratory Service I didn’t know what to expect. I was impressed by the welcome feeling in the waiting lobby and by the staff. They made sure you have an understanding of how to assemble the respirator machine and to adjust to your liking.
Getting a CPAP machine was a new experience for me. Atlantic Respiratory was very helpful. The first mask I took home caused a bit of an issue for me. They got me in the same day I called & fitted me for a new mask. Would highly recommend them.
I got my new CPAP Friday. She offered me the hose that heats up I don’t need fancy things so I rejected it. Well first night I was very dry couldn’t sleep because it drying me out. Next night I turned up the humidifier almost drowned. …
Fast service and great therapist who are knowledgeable about the machines!
I called Mary on Monday morning to ask about replacing a section of my c-pap tubing. The tubing is part of the mask, and I’m not due to replace my mast for a couple of more months. Mary, with the lady who is training her, found the piece I needed and I had it the next day! I so appreciate their help!
It was a bit of a rough start, but given recent events, maybe it was to be expected. Somehow my doctor’s orders weren’t received by Atlantic, so had to be resent. Once that happened, everything went pretty smoothly, all things covid …
I am Linda’s husband Al.
I had an appt. with Hannah, their respiratory therapist. Hannah was very …
I recently had an appointment with Atlantic Respiratory to pick up medical equipment and the meeting was very good. They met me 10 minutes before the appointment, used safe Covid-19 practices and took time to review the equipment, cleaning process, fit me with the apparatus and answered all my questions. Thank you!
Was working in a place with very poor cell service but Joy was consistent & kept calling till we got the full order placed for my C-Pap parts. A few days later I went by the store and they were all in a bag waiting for me up front. Quick, easy, friendly, and Joy went above & beyond, so I’d recommend them any day.
Great experience getting CPAP and supplies. Previous companies had been difficult. These folks called once a week to update me on the status of paperwork for ordering a new machine and supplies. They worked with my doctor to make things …
Great experience – they contacted me and got me in quickly. Picked up my new machine and they explained everything throughly, demonstrated things as needed, and answered all of my questions. I definitely appreciate the auto ship for replacement parts, just one less thing to have to remember. 😅 …
Best experience this was my first time ever using them and they answered all questions taught me how to use and clean my machine and I had my first night of great sleep ever definitely recommend them if you need a c-pap or bipap machine
Very professional, friendly, fast and knowledgeable. Couldn’t ask for a better group!!
After going with another company that gave extremely poor service, Atlantic Respiratory was over and beyond what I experienced with the other company. They work with you to get a perfect fit for your mask and they show you how to operate …
My experience with Atlantic Respiratory Services was first class! From the phone to the door everyone was friendly informative and super helpful. We were on vacation from Richmond, VA and my husband left a connector for his CPAP at home. 😱 …
My Technician was absolutely great. I have had an issue with my C-Pap leaking for years and have been played off. Now, someone has taken the time to listen and hopefully order the correct mask to correct this situation. I highly recommend …
I recently worked with an employee of Atlantic Respiratory Services to pick-up my new C-Pap machine to improve my sleep quality. She was extremely polite, courteous, and professional. She walked me through all of the steps on how to …
Jonathan was extremely helpful in setting up my new face mask.
I have nothing but excellent experiences with everyone at Atlantic Respiratory. My customer service has been outstanding every month when ordering my supplies. Jessica is the absolute best!!
Jonathan was very knowledgeable and helpful. He answered all of my questions promptly. I enjoyed working with him.
The representatives communicated any updates or issues promptly. They were friendly and understanding about my needs. I appreciated the respiratory therapist’s detail on how to use and setup the products. I also feel like working with them for future needs and replacement pieces will be a good experience.
The entire Atlantic Respiratory team was fantastic. Friendly & very knowledgeable. A pleasure to work with as a patient.
All personnel were very cordial and efficient. Jonathan and Mary made sure my needs were taken care of and were most professional
Everything was explained thoroughly and all questions were answered. And everything was showed on how to use the mask in the machine. Would recommend to anyone
On vacation. Forgot one part to my CPAP. Contacted Cheryl at Atlantic Repiratory. She found the part I needed and waited for me to arrive at the end of the day to pick up. Excellent service.
Very professional and polite staff. Casey assisted me and was very knowledgeable about the CPAP and masks and making sure we picked the best one. I had lots of questions and she answered all of them.
Great service. The representative explained how my equipment worked and how to care for it. Answered all of my questions. Was very knowledgeable and helpful.
I would recommend them to my friends! 👍 …
I had an excellent experience. The front desk lady was extremely helpful. John, the respiratory therapist was very helpful and I was in and out in no time.
No problem with the clinical side. Particularly frustrating is to be forwarded to a home monitoring safety service sales line no matter what choice you make to say no. …
I had an informative session when picking up my new cpap. Atlantic stayed in touch through the whole process. I am glad I finally found a company that is in organized and efficient to take care of my medical needs!
The staff was very knowledgeable and professional. The only issue I have is that I am a hands on learner. While I was shown how to operate my CPAP, I wasn’t allowed to do it myself before I left the office so it took a bit to put together and operate it at home.
After being diagnosed with severe sleep apnea I was ordered to go get a machine to help me breathe at night. The first mask for the machine did not work out and the people were very understanding when I called to question what I needed to …
Took time to answer all of our questions and went through everything in great detail. Assured us that they were available if we had any issues or further questions but for me it was the consideration given to my son who has special needs and was anxious about his new CPAP machine. Wonderful experience all around.
Associates were very knowledgeable, courteous, and well informed in selecting the best c-pap machine for me and my needs. They were thorough in explaining the entire process involved in using and cleaning the apparatus. I felt at ease …
The young lady was knowledgeable and patient. The only issue I had is that while she SHOWED me how to operate the machine, I didn’t actually get to do it myself while in her office. . I’m a hands on learner so at home, it took me a bit to get things hooked up and working correctly. I would recommend this office to others.
The person that helped me did a good job of explaining how to operate the C-Pap equipment and how to fit and clean the mask and other parts. Upon leaving the office, I felt confident that I would have no problems with operating the …