Atrium Medical Center

Atrium Medical Center's Emergency Trauma Center

Atrium Medical Center is a full-service acute care hospital with a level III trauma center conveniently located off i-75 in Middletown. It is a member of Premier Health.

Atrium Medical Center Contact Details

Atrium Medical Center Reviews ( 115 )

  1. This place was horrible my girlfriend’s dr sent her here and they did nothing for her was dismissive over the reason she was here and were very condescending. STAY AWAY FROM THIS PLACE!!!!!!!!

  2. I would not even give them one star I’m an alcoholic I have cirrhosis of the liver yeah I know I did it to myself but I had to lay there and listen to nurses outside of my room talk about how disgusting I was not only that you when I was in …

  3. Okay almost every time I call up there I get someone that picks up the phone that is rude. I have been going here for all my doctor appointments for at least almost two years now and I haven’t had any problems until now and the customer service here isn’t that good.

  4. If you want a real doctor go to Kettering instead. The Atrium is horrible, I have been there 4 times and each of them resulted in a misdiagnosis! …

  5. I wouldn’t recommend this place unless you were actually dying and couldn’t make it to a real hospital. Can’t even reasonably accommodate you with a glass of ice water. Complete joke.

  6. Welp went to the er it was empty so thought great should be in and out still here 3 hours never saw a doctor got diagnosed with planters foot turns out it was a pulled tendon in my leg still got billed tho thanks atrium i wish i could sit …

  7. They have probably killed my wife they released her with a high fever blood count down didn’t bother to try and figure out was wrong with her the could of referred her to another hospital but know my wife collapsed and had to be rushed to …

  8. Doesn’t even deserve a star rating HORRIBLE I’ve been in and out of hospitals & this is by far the worst hospital ever.They lie & are abusive.I told Dr.Mitchel to NOT give me Geodone b/c it made my heart palpitate & he kept giving me the …

  9. One star cause there where nice nurses there took my mother in for copd and they ran tests and said there was nothing wrong ok well my mother couldn’t even walk 5 feet without passing out almost so went to different hospital and she had …

  10. For my dad, worse place to be for wound care. Been here a week with little change and no obvious change to his care. He has other health issue and there needs to be a clear path.

  11. Everyone was very nice and helpful except for the one night nurse ,I believe her name is Cybill,she needs to get in another line of work.I have been in a lot of hospitals and I have never experienced anyone like her.

  12. They deserve zero stars. This hospital provides the worst care I have ever encountered. They contributed to my family member’s death. DO NOT GO THERE EVER!

  13. My son David and girlfriend Hailey were in a car accident this afternoon in Middletown. I drove from Beavercreek to see them in the Emergency room. A physician assistant and manystaff took care of both of them. Thank you Atrium.
    Sharon Schoppe

  14. Very caring staff. Thank you for the wonderful service. While I need to follow up w my physician, I am pleased that we got some answers today.

  15. Took my bf out here because he wasn’t doing to well , doctor never came to see him& the nurse told us he just needed pain pills that we could get from Walmart’s pharmacy . Cost too much for advice from a nurse, very upset with this experience.

  16. Worst hospital I’ve ever seen. The ICU staff is rude, lazy and treat patients like they aren’t there. They ignore them, they don’t communicate with families or patients, and there hourly check rule is a joke. They need to find real nurses that care and not these dollar store generics they have.

  17. Had a heart attack on 10/8/15 spent total 4 days in the cardiac icu from the immediate care in the emergency room to the outstanding care then and today dr. Umani and all the nurses sorry dont know yourall your names except for Carrie and mike sharn Delhi( hpoe thats right) God bless all

  18. After having our second child at Atrium we wouldn’t go anywhere else. Nurses go above and beyond in every way and the Dr’s were great as well. Highly recommend Atriums Family center.

  19. One good thing is the place is spotless. I was up there the other day and then use staff was extreamly rude to me, a patient and to the lady in my room taking out the bed linens. If you are looking for a friendly hospital, look somewhere else.

  20. The few times I have been admitted to the hospital Atrium, staff has always been very caring and always friendly, making sure I was well taking care of In that time of need. I was always informed about everything that was going on. Keep up the good work Atrium Medical Center

  21. I was in the emergency room for a back issue while bowling. They ran my insurance and quoted me $309, 2 weeks later I get the bill for $860. They assure me that the quote was an estimate but it was really a ‘wild a$$ guess’. 20 minutes …

  22. Very good experience working with the birthing center for our first born. Great staff, very helpful to new parents. Easy access from the highway, and plenty of parking. Cafeteria food was ok, nothing special.

  23. I have a mixed review. The care I received at Atrium Medical in Mason was excellent. The Drs treated me quickly and did everything they needed to do in an emergency situation. The problem came with the billing. It was an expensive bill …

  24. Jenny and Tim on the CTU floor were awesome. Took very good care of my dad and answered my questions. One nurse covered my mom up while she was sitting holding my dad’s hands. Jenny took time to explain why certain things were happening …

  25. Nope, dont do it. That pretty much covers this hospital. And now they will respond with an apology and ask me to call their hotline so they can berate me in private for telling the public about how bad they are. No thanks, Atrium. No thanks.

  26. Horrible care. My mom was there 3 days after she fell and broke her upper arm. The nurse didn’t have her sling on and kept forgetting about the broken bone and kept moving my mom’s arm. Lots of dead flies on the window sills around the hospital . Gross! Will never go there for anything

  27. Went in with a family member for their testing….The staff is very rude and unprofessional in the cafe…… please be careful because they make it seem like every thing yoi touch you will steal and we follow you around the room while you …

  28. This is the worst hopsital i have ever been to. The nurses were not polite. I asked several times for someone from billing to come up because I had an insurance change and they never sent anyone and told me to call. So I called… twice… still getting sent bills that I should not be getting. If i could give zero stars I would.

  29. The nurses and doctors aren’t rude but they aren’t friendly either it’s almost like a fake defensive mannerism.
    They act like they’re going to help and then blame insurance.
    I found me a very cowardly insufficient staff in every respect

  30. They know they have you when you walk through the door, and they will squeeze every penny out of you. Do not go here. Go to an urgent care if you can or any other hospital. They charged my insurance company almost $1500 for 30 minutes of …

  31. I don’t think I would recommend this place to anyone. My son was admitted on Monday with severe abdominal pain and vomiting. They diagnosed pancreatitist and all they have done is pump him full of fluids and pain meds. He has complained of …

  32. My mother had knee surgery twice at the Atrium Medical Center. The staff were all professional, polite and knowledgeable. The facility was clean, parking was plentiful and even the cafeteria was nice.

  33. Been here many times but as of last night I never will again. After my wife was admitted with a very high blood pressure we were put in a room where no one came to aee us for over 40 minutes. Finally registration came 15 minutes after I …

  34. If you want someone to care about your health and well-being when you are frightened and in pain, don’t go here. Good luck seeing a doctor instead of a Physician’s Assistant. The fact of the matter is, they don’t want to deal with you and …

  35. I was rushed in by ambulance for a probable heart attack. It took the ambulance 15 minutes to get to me. When I got there, they promptly did medical tests (blood, urine, chest x-ray). The doctor didn’t put a stethoscope to my chest or …

  36. I went because I can’t put pressure on my foot. It took 20 minutes for the nurse to come in. She was in the room for about a minute and a half. Told me they couldn’t do anything. Then it took half an hour to be discharged. I didn’t get to see a doctor. This is the worst place to go. If I had a knife in my head I wouldn’t go back here.

  37. Awesome for labor and delivery, terrible ER. I went twice with migraines so bad i was vomiting and couldnt stop. They doped me up with benedryl to thr point i was in the aame amount of pain but could only cry i was so exhausted. I was in …

  38. On the positive side the hospital is visually appealing before you even enter the building, as the over sized revolving door is decorated with enclosures filled with beautiful artificial flowers, etc. …

  39. Abby was a great nurse. The rest of the staff was not the nicest. Thank You Abby for being Jason Purvis nurse. You were awesome. My name is Brandy Ann Fonzi and I am a nurse aide from Caring Senior Services for the last 6 years and your service was great as a nurse thank you. Keep up the good work.

  40. My problem is my husband went there yesterday because he tore something under his shoulder. They did not even look at it. Did not feel it or do anything my husband can’t move his arm or lift anything and all they did was give him ibuprofen. …

  41. 2014 was in the recovery area after breaking my back. Everyone was very nice and professional. No issues with anyone or anything. Oct 2017 fell broke 4 ribs I was taken to the emergency room. From the time they brought me in i had no issue …

  42. Excellent care from Dr. Sadu.. Excellent care but one Er was horrible to me for thinking my chest pain was due to anxiety when Dr. Sadhu found I have Coronary artery spasms and Polymylgia Rheumatoid Arthritis which is a auto-immune …

  43. Because of my history of drug abuse I was not even treated like a human being with legitimate pain. I have 2 years in recovery and was in excruciating back pain. Doc would not do any imaging or prescribe ANY medicine not even non-narcotics. Spent 2 minutes talking to me and was gone. Same with nurse. Both were rude.

  44. Jul 20, 2019 I passed out,5-7min, turned blue, busted my nose and broke my hand. I was taken to Atrium who cared for me. I was given a ct and xrays (passed out again). I saw a cardiologist who is very thorough. He did the ekg, then the …

  45. The ONLY reason I’m giving two stars is because Hilltop and the OR nurses and doctors are absolutely amazing. They were so kind and helpful and understanding. …

  46. ER and Behavioral Health. My fiancé was in paper clothes for 3 days. Their washing machine was broken so he could not have his own. Had him waiting in the ER for 19/hours! Didn’t even tell him what medication he was taking and lied on his discharge paperwork. Do not go to Atrium. They are disorganized, uninformed and unprofessional.

  47. I’m under my wife’s email right now. My name is Natasha and this hospital didn’t do anything for my pain. They wanted to give me a muscle relaxer. Which wouldn’t help. I know this because i have some at home and they didn’t work. They …

  48. Absolutely disappointed with this hospital. I had to wait for my ultrasound results to come back before I was allowed to eat which was totally understandable, I got my results back and asked for a sac lunch, they told me yes they would …

  49. I wouldn’t even like to give one star, but I did because I had a great triage nurse. However, I have never been “cared” for in such a way. I was completely dismissed. None of my health issues were addressed whatsoever, and a nurse was in my …

  50. I’m sorry that I’m seeing so many bad reviews because I am very pleased with my experience. I had a pre scheduled procedure after having a miscarriage. I was cared for very well, emotionally and physically. The nurses sent me home with a flower and even a teddy bear.

  51. The staff seems very kind, helpful and proficient. Unfortunately the hospital itself is absolutely filthy. I accompanied my partner who is battling a chronic condition yesterday evening and we were pretty shocked. The standards here are …

  52. I fractured 3 toes and and a metatarsal. The ER Dr, Shannon RN and Kristin ER Tech were very caring and very helpful. Kristin carefully wrapped my extremely painful left foot without causing more pain! She took her time and wrapped my left foot expertly!

  53. I would give negative stars, if possible. We waited for over two hours to get get pain meds. The nurses were not rude. But they weren’t nice. They seemed annoyed that I would ask for pain meds or an ice pack. …

  54. Took a family member in to the ER on Thanksgiving night. ER staff was caring and efficient. Admission process was pretty quick for a holiday and once on the floor my family member was treated with respect and a caring staff. Nurses, PT, OT, Hospitalist and Neurology Staff did a great job for the brief stay. Well done, Atrium.

  55. Was there on Monday with my husband. I was very displeased with his treament and care. They have reverted back to the days of MRH. My husband stayed overnight and got very little compassion from the hospitalist to the nurses that cared …

  56. In my personal opinion, there is not another hospital that I would go to. I’ve always have excellent services from the reception area all the way to treatment from the Nurses and Doctors. I recently have been released from the Wound Clinic, …

  57. My Mother-In-Law recently suffered a massive heart attack which unfortunately she could not recover from. The nursing staff in the ICU was amazing. Their care went beyond professionalism for both the family and my Mother-In-Law. We will always be grateful to those nurses. They are the unsung heroes of the hospital medical staff

  58. Horrible night staff. They all seemed to hate their jobs and took it out on patients. The one nurse thought we couldn’t hear but she was using some strong language in regards to a fellow employee. The Dr was only in the room for 5 minutes …

  59. The care is pretty good. I feel they should improve a lot more. I like that the doctors are empathetic and sympathetic to patients. My experience was going through a miscarriage and them rechecking with an ultrasound for me to come to terms …

  60. I went to Atrium’s Natural Beginnings Birthing Center for my unmedicated childbirth. They were amazing. I felt so supported and comfortable in the room. My nurses were all super sweet and everyone was very helpful. My baby was born happy, healthy, and drug free.

  61. Quite literally the worst bed side manners I have ever experienced. The absolute worse. The hospital its self is clean and beautiful, but the staff has zero compassion for people. I was used as a table where all their opened packages could …

  62. If I could give it a zero I would. First when I went into labor the nurse kept pushing her entire hand in me telling me to push with her hand in me causing to much pressure on my sons head because she kept jamming they hand around the …

  63. I was admitted for possible congestive heart failure. They kept me 6 days ran every kind of test blood test cat scans the total workup.they kept me very updated .they were so kind and understanding. I’ve had issues in. The past. But this …

  64. I’m extremely satisfied with the care I received on Tuesday afternoon in the ER. The staff was friendly, knowledgeable and understanding. The doctor was so kind and his corny jokes made me feel more at ease with the situation. They had me …

  65. I recently had my 4th baby at Natural Beginnings birth center at Atrium and couldn’t be more happy with my experience. After having two incredible home births and a great experience at Family beginnings in Dayton, I can confidently say that …

  66. My husband recently had a procedure at your facility. We were told after the procedure that we would be seen by the surgeon where he would apprise us of how things went, any problems, etc. …

  67. ER doctor never came in to talk to me or ask me questions. Her assistant came in to ask me ONE question. Neither cared that I was there at all. I’ve been throwing up sick for two months. No one even felt my stomach or looked to see how …

  68. My husband had open heart surgery in the spring of this year 2017. Five of his vessels were blocked. He had wonderful care by the staff . There was a very minor incident involving one of the nurses. The situation was handled quickly and …

  69. My wife was rushed by ambulance to the emergency department at the Atrium medical center for a heart attack. The staff here have been awesome. The staff diagnose my wife’s medical issues very quickly and in a timely manner rushed her into …

  70. I went to the ER on 02/20/20 and the service from registration to discharge was GREAT! I waited less than 4 minutes before being taken to a room in the ER department. In less than 1 1/2 hours – I had 2 IVs, EKG, Blood drawn and CT Scans …

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