AultCare works on your behalf to give you the best value in health plans. We do things differently than ordinary health insurers — even the big ones — to deliver you value. See more
The MOST overpriced insurance ever! They pay for almost nothing and charge a ton of money every month. Stay far away. I wish we could get another insurance its terrible!
Canton resident. Just switched through marketplace in January. Denies everything, so bad. Don’t deal with aultcare. Even breaks the law by refusing to accept cash. Girls who accept payment in the office are horrible. Run from Aultcare to anything else.
Every single time we have a bill they are constantly “requesting additional information” (wanting me to verify whether or not there’s any other coverage). Also, they will just let you suffer and never fill your prescriptions.
All they do is take your money.
Absolutely rude and awful customer service reps that know nothing about your insurance plan. Asked to speak to a manager and got transferred to voicemail and never received a callback.
Busiest place around but still make an effort to serve the best way they can! In my book, effort is EVERYTHING in a world of uncaring people.
I love Aultcare.
Switching to medical mutual as soon as possible. Aultcare is a typical insurance company that wants to provide the bare minimum and only after having you jump through months of hoops. It was my mistake for choosing them but luckily I have other provider options through my employer.
ZERO STARS, HIGH PREMIUMS, NO COVERAGE and HIGH DEDUCTICBLE THAT CANNOT BE REACHED BY A reasonably healthy person. Under no circumstances should anyone get insurance here. It is a total rip off. When I go to Walgreens or Giant Eagle to …
My only complaint is customer service. It’s impossible to get a hold of somebody and they do not return phone calls. Took me DAYS to finally get through to someone to answer a simple question that unfortunately could not be answered …
Quite possibly the worst customer service. I initially inquired 1 month ago regarding a billing error on their part. Since then, I’ve been told via phone call and/or email that someone “will call me the next day” which never happens. I …
We had an individual plan with Aultcare for several years, in reasonably good health and premium was always paid on time Our premium was increased by 50%, June 2015. With an insurance background, dealing with the company was difficult, …
They don’t cover Drs and dentist ppe during a plandemic so my doctor’s charge us 20$ a patient for a .000001 thick plastic gown and mask that they don’t even change between patients. Whose the bigger theif, I am unsure?
Very well run hospital. Used to go to mercy but they have changed. And not for the better. While Aultman is large, offering all necessary services, the personal care is still there. This hospital is still growing and is quite the asset for Canton Ohio.
My husband has this insurance and was recently admitted to cleveleand clinic due to an infection from diabetic ulcer on his toe . Long story short. After surgery and a 10 day stay and counting he is requiring at home iv antibiotic and rhe …
Aultcare is the worst insurance. We have consistent problems with our claims processing as out of network, when in fact, the providers are IN NETWORK. I have to call on EACH AND EVERY MEDICAL CLAIM THAT WE HAVE to ensure the processors …
This is the worst insurance company I’ve ever dealt with. If you have the choice, CHOOSE SOMEONE ELSE. They are rude individuals who do not care about your health and well being. I’ve never received such horrible customer service in my …
You get next to nothing for your money. I’ve had so many things not covered including a dietician for my toddler daughter who was diagnosed with celiac disease and allergic to dairy, a breast pump, and a specialized physical therapy. …
Great health plans. They do a great job of explaining my coverage. My company does not cover everything because they pay for my insurance. The team here did a great job helping ke find what was covered and how to navigate the system. Health care is complex and it is nice to know there is a company out there that helps you navigate it.
Worst customer service ever! How do you justify putting people on hold for over an hour?!?! If you are that busy or short handed, HIRE MORE HELP!! As far as plans go? Worse plans ever. I had prior authorization for a medicine that when I …
You’ll be lucky to talk to a representative that knows about your plan or is even willing to help. If you do get someone “helpful” then they will probably stop returning calls. They say they cover out of network as long as it’s not a …
My son had surgery today to repair his ACL and Meniscus. The doctor percribed him some pain meds for the next few days to help with pain, along with some other post op medications. Go to fill his much needed pain meds and Aultcare denies …
THE worst insurance company ever. I need a certain medication for migraines that I have been on. Previous insurance company didn’t fight my doctor on it. This insurance did and denied me of my medication. Stay away!
Just came in today with symptoms of a UTI or a kidney stone. Up all night in pain. The phlebotomist placed a port in my arm right off the bat FOR NO REASON AT ALL. Just so they didn’t have to keep “Poking” me if needed. How about you ask …
These guys are ripoff artists who only care about their bottom line. Avoid at all costs if possible. I spoke with them twice. Once I was really irate and the second time I was calmer. I felt bad for the customer service lady they …
Very nice people. Was in and out for my x-rays in no time.
Overpriced
I hate the doctor.
Love Aultcare!
SLOW
ER staff were wonderful.
Trash just trash
Don’t waste your money with Aultcare
Absolutely awful. Do not waste your time or money with this company.
Only took 15 min best wait time I have had to date
The receptionist have to be the worst! They are a complete joke! Buy some personality!
Good
Cant beat there coverage i have had there coverage for 4 yrs and not one issue
Aultcare says it will cover something, then deny it. Then you have to fight it.
Not in my area, all
The MOST overpriced insurance ever! They pay for almost nothing and charge a ton of money every month. Stay far away. I wish we could get another insurance its terrible!
Very clean very nice staff. Lots of parking
Canton resident. Just switched through marketplace in January. Denies everything, so bad. Don’t deal with aultcare. Even breaks the law by refusing to accept cash. Girls who accept payment in the office are horrible. Run from Aultcare to anything else.
Every single time we have a bill they are constantly “requesting additional information” (wanting me to verify whether or not there’s any other coverage). Also, they will just let you suffer and never fill your prescriptions.
All they do is take your money.
Absolutely rude and awful customer service reps that know nothing about your insurance plan. Asked to speak to a manager and got transferred to voicemail and never received a callback.
Busiest place around but still make an effort to serve the best way they can! In my book, effort is EVERYTHING in a world of uncaring people.
I love Aultcare.
Switching to medical mutual as soon as possible. Aultcare is a typical insurance company that wants to provide the bare minimum and only after having you jump through months of hoops. It was my mistake for choosing them but luckily I have other provider options through my employer.
ZERO STARS, HIGH PREMIUMS, NO COVERAGE and HIGH DEDUCTICBLE THAT CANNOT BE REACHED BY A reasonably healthy person. Under no circumstances should anyone get insurance here. It is a total rip off. When I go to Walgreens or Giant Eagle to …
My only complaint is customer service. It’s impossible to get a hold of somebody and they do not return phone calls. Took me DAYS to finally get through to someone to answer a simple question that unfortunately could not be answered …
Quite possibly the worst customer service. I initially inquired 1 month ago regarding a billing error on their part. Since then, I’ve been told via phone call and/or email that someone “will call me the next day” which never happens. I …
We had an individual plan with Aultcare for several years, in reasonably good health and premium was always paid on time Our premium was increased by 50%, June 2015. With an insurance background, dealing with the company was difficult, …
1.5 hours I was here for a physical. Have they fired tons of staff because they weren’t innoculated? Jeesh. Boring dreary waiting room too.
They don’t cover Drs and dentist ppe during a plandemic so my doctor’s charge us 20$ a patient for a .000001 thick plastic gown and mask that they don’t even change between patients. Whose the bigger theif, I am unsure?
Very well run hospital. Used to go to mercy but they have changed. And not for the better. While Aultman is large, offering all necessary services, the personal care is still there. This hospital is still growing and is quite the asset for Canton Ohio.
My husband has this insurance and was recently admitted to cleveleand clinic due to an infection from diabetic ulcer on his toe . Long story short. After surgery and a 10 day stay and counting he is requiring at home iv antibiotic and rhe …
Aultcare is the worst insurance. We have consistent problems with our claims processing as out of network, when in fact, the providers are IN NETWORK. I have to call on EACH AND EVERY MEDICAL CLAIM THAT WE HAVE to ensure the processors …
This is the worst insurance company I’ve ever dealt with. If you have the choice, CHOOSE SOMEONE ELSE. They are rude individuals who do not care about your health and well being. I’ve never received such horrible customer service in my …
You get next to nothing for your money. I’ve had so many things not covered including a dietician for my toddler daughter who was diagnosed with celiac disease and allergic to dairy, a breast pump, and a specialized physical therapy. …
Great health plans. They do a great job of explaining my coverage. My company does not cover everything because they pay for my insurance. The team here did a great job helping ke find what was covered and how to navigate the system. Health care is complex and it is nice to know there is a company out there that helps you navigate it.
Worst customer service ever! How do you justify putting people on hold for over an hour?!?! If you are that busy or short handed, HIRE MORE HELP!! As far as plans go? Worse plans ever. I had prior authorization for a medicine that when I …
A disappointing start to coverage through AultCare.
Getting through on the phone has been a nightmare. I’ve needed to call in three …
You’ll be lucky to talk to a representative that knows about your plan or is even willing to help. If you do get someone “helpful” then they will probably stop returning calls. They say they cover out of network as long as it’s not a …
My son had surgery today to repair his ACL and Meniscus. The doctor percribed him some pain meds for the next few days to help with pain, along with some other post op medications. Go to fill his much needed pain meds and Aultcare denies …
THE worst insurance company ever. I need a certain medication for migraines that I have been on. Previous insurance company didn’t fight my doctor on it. This insurance did and denied me of my medication. Stay away!
Just came in today with symptoms of a UTI or a kidney stone. Up all night in pain. The phlebotomist placed a port in my arm right off the bat FOR NO REASON AT ALL. Just so they didn’t have to keep “Poking” me if needed. How about you ask …
These guys are ripoff artists who only care about their bottom line. Avoid at all costs if possible. I spoke with them twice. Once I was really irate and the second time I was calmer. I felt bad for the customer service lady they …