Aurora Federal Credit Union (formerly Members Federal Credit Union) is about people helping people. Aurora Federal Credit Union was originally chartered in 1968 by City of Aurora … See more
Read MoreThursday | 9AM to 5PM |
Friday | 8AM to 5PM |
Saturday | 9AM to 12PM |
Sunday | Closed |
Monday | 8AM to 5PM |
Tuesday | 8AM to 5PM |
Wednesday | 8AM to 5PM |
610 S Abilene St, Aurora, CO 80012
Worse bank on the planet.
INCOMPETENCE all AROUND!!!
Great people love the service.
Since the move, too many bugs in the system !
Great customer service, however had a rather questionable experience involving qualification standards. But seems to be more the times than the place.
Very professional and amazingly low loan rates!
i want to help credit union but i would have to inconvenience myself by missing out on all the great services from other banks like not being able to deposit mobile.
Not a welcoming environment at all
the people seriously come off as rude .
I hope I can close my account sooner than latter
Teller “we must deposit your withdraw into your account and then withdraw it , strange, this is unique to AFC.
Great rates on savings CDs and loans. They have super friendly service and are easy to work with and a totally free checking account!
I changed my review, it’s a good place for trust and safe for banking, if you know all the rules and procedures you will not face any problem.
Service is average not genuinely helpful people, not a good credit union if you work in the restaurant business and live on tips, hard to get tips there everyday, unhelpful if your payment hits account one minute before your deposit, going somewhere else with real banking protocols.
Every time I come in I am greeted by friendly staff and they quickly take care of my needs. Never had an issue with them. Wish they had an app though! 🙂
They have been able to take care of all my banking needs so far.
I have been a member for almost 21 years. Would not change financial institutions for any other in the country. I highly recommend them to every one.
Do your research before using any facility that you are giving your money to.
Renee was amazing, it is because of people like her that I stay banking here. I have been displeased om more than one occasion with fraud and misinformation for the app/website, but she made everything better. Thank you again!
I’ve used AFCU for over 20 years and I really love this credit union. Location isn’t the easiest but the people are friendly and responsive and I have referred many people over the past 2 years!
My girlfriend just got a HELOC thru AFCU and we were thoroughly impressed!
Their rates are super low compared to other Credit Unions, the process was easy and Whitney was Awesome to work with!
My money is never in my account when they said its going to be. Its always delayed and running late! Also apparently Im not allowed to eat dinner after I pay my bills because they pick and choose when to decline my card even if I haven’t spent my limit.
They were very nice. I just moved here from Utah 2.5 months ago and they are branched with my credit Union. Such an easy process to cross over. The ladies are nice the guy however, was not very talkative or friendly
Absolute waste of time. I spoke with Daisy Espin on the phone about financing a car with a rebuilt title and she said there was no problem. Drove an hour and a half to come in and finalize the loan and she tells me they no longer do that under any circumstances.
I was in and out. There wasn’t anyone in line ahead of me. Everyone seemed new like they had just been hired several hours before I walked in. Shared branch bankers: you’re not permitted more than 1,000 of your own money from your account, …
Hello everyone I really recommend Aurora Credit union they work with you they talk to you to see what the best options I really recommend Olivia sanders the person can help you thank you got my car refinance got a check in in savings and plus a credit card as well 😉 …
I went over there today at 8 am, to get money for Christmas presents. I didn’t know they have a late opening on Thursday for a staff meeting. And today’s staff meeting was their Christmas exchange and ugly sweater contest. They came to the …
My husband has been banking here his whole life, so when we got married he wanted to stay here. Now that he has experience (mostly with loans) with other banks, he wants out of this bank QUICK. Things pend here for weeks, you never really …
I called this bank on Monday in regards to an issue I had with a transfer of funds. My debit card has been declined on every transaction since. I believe the woman I spoke with de-activated my card because I told her that due to poor …
Went to an in network credit union to withdrawal a sizable sum. They told us we had to go to our home union to get an amount that large. We tried calling ahead before driving across town, as we now live in Lakewood, but there’s no way to …
I love my credit union. Been with then over ten years and they are wonderful. Dorine and Brandy as well as the receptionist, are exceptional people to work with. They are always smiling and ready do what ever is needed to attending to your needs. Keep up the good work ladies.
Very friendly and helpful bankers. I Enjoyed being helped by Olivia Sanders and Daisy Espin. They we’re patient and knowledgeable in getting me the best results. Thank you for making my banking experience a nice one.
I would not recommend banking with this credit union. They are WAY behind the times with banking online. They spent all this money on a new location and a brand new building but they couldn’t spend any money to upgrade their website or give …
I have been a member for 30 years and I do like all the services they offer. I feel confident with their banking management. They are very friendly and helpful. Most of my banking is done online including check deposits. Their bill paying service is very easy to use also.
We’ve been with AFCU for about 19 years, and like everything else, we’ve had some bad experiences ( no business is perfect) but nothing that would make us want to leave. We would recommend this credit union over and over again! Thank you Aurora Federal for your great customer service!
My son went into Aurora Federal credit Union today to withdraw money out his account. And they ask him for his password even though he provided his ID and his account number. I have never in my life had someone asked for a password you do …
For 15 years I have been with this credit union and also had my children’s accounts here. I would not recommend them for any reason. I stayed with them because of me working with the city of aurora. Hoping that things would get better. …
Been part of their family for over 20 years and really have had some great responses; savings bond cashing, estate finances, bill pay, and best of all, they have consistently handled errors and such with alacrity. Just fixed up a fraudulent …
SAD, SAD, SAD… I’m not the most perfect person. As most people these days are probably the same. I draw my account negative from time to time. But I pay the fees… My whole world moves through this bank. I even have a Loan, several …
Do not recommend for service center location to use. They gave me issues with my digital I.D after accepting it numerous times previously. I had to go out to my a car to the branch manager who told me they “could accept. “Next day returned …
They keep putting a fraud alert on my whole account, not just one card. Both my debit and credit cards are suspended and there is no way to lift the hold unless it’s bussiness hours of Monday through Friday 8 to 5pm. So, I appreciate the …
I use AFCU for things like my car loans and have never had a problem with them. I highly recommend Daisy Espin, she’s always been very nice and will answer any questions I have. She even helped me set up my car loan virtually as I don’t live close to the branch. I’ve had great experience.
Doing business with Aurora CU was extremely frustrating. The whole point of “customer service” is to help not hurt. I was beyond irritated by the lack of a hands on approach. They consistently failed the high standards I was expecting. …