A psychiatric hospital is a mental health care facility that specializes in treating patients experiencing acute episodes of severe psychiatric illnesses that interfere with their daily life and/or pose the … See more
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1025 E 32nd St, Austin, TX 78705
Really helpful
If I could give them none i would
the worst. all they gave was a vitamin. disgusting . not worth a star.
This horrible joke of a facility misdiagnosed me and put me on horrible medications that I did not ever need. Be warned.
DeLeon Jarmon at Austin Lakes with Deblin Healthcare who frauded me
The hospital, as always, never helps. This one was no different. Cops picked me up off the bridge, brought me here.
Saved my life Dr was amazing as was all staff! Would recommend highly.
Dr. Paturu is incompetent and should be stripped of her license. Staff is hit or miss.
I was physically beaten by other unsupervised patients. This hospital is a throwback to insane asylums.
DR. LAM SHIVA WILL APPEAR IN COURT ON APRIL 23RD 2018 AT THE TRAVIS COUNTY COURTHOUSE 1000 GUADALUPE STREET AUSTIN, TEXAS ON THE BEHALF OF HIS CLIENT AND WITTNESS OF A HEALTHCARE ORG.
Susan in admissions told me to go home and go to sleep since I’m not suicidal or wanting to kill anyone. I don’t want to be in jail so I can’t get assistance 😟 …
The staff are extremely supportive, knowledgeable and professional. I am impressed by their expertise and genuine care for patient well being.
I don’t understand all of the negative reviews on here. I have only had pleasant experiences with the staff and services. This is an institution that truly cares about its customers and their needs.
No person in this place is capable of helping in any capacity of helping even themselves…
On the best days the police tasing me put me in a bad mood and the day I was brought in was a really ,bad one your staff was your staff was super friendly and helpful thanks for being so cool and not messing me like I was behaving just put me into bed night night sorry I was a problem and for my bad behavior
I have had 3 years of very positive, professional experience working at Austin Lakes Hospital … management and fellow staff alike.
-Ben, RN
Harry Potter if you see this please reach out to me.
– Your sister.
DO NOT SEND YOUR LOVED ONES HERE.
This is NOT a place of healing. It’s more like a dirty prison. The place is horribly dirty, cold and the staff was terribly rude and of no help at all.
Worst experience of my life after they tried to have me committed and failed the doctor called Cps and had my children removed from my home even tho I had met all treatment requirements. That doctor made my life go bad to worse.
Austin Lakes Hospital is committed to providing the highest level of behavioral health care in the Austin metro area. Hospital staff, physicians and leadership truly care about the patients and quality of care being provided.
no heat at night. I had to use 3 blankets one on top of the othe.r.
asked for help with a request for 1 page of my medical record and it was wrong and overpriced. 44.00. …
My daughter was there for 3 days. The most helpful person to her was another patient. No professional help what so ever. Not sure there is a good facility in Austin.
Dirty unkempt place. Nurses/staff just don’t care. Horrible experience. I would’ve been better off going to a different facility.
We had to bring a family member here to get some help and even though it didn’t end up working out I would like to thank the amazing staff for their great understanding and patience. …
Scarey they allow all patients to mingle together. Need a strong investigation with the wrong patients mingling together. Its scarey I was there two people got in a fight I saw someone masturbating they don’t me don’t look move.
I stayed here for a week, and my experience was wonderful. Staff is really helpful and they had great vegan meal options. It was like a mini vacation!
MR. DELEON (BYRD) JARMON CLAIMED HIS FAMILY ESTATE IN LULLING, TEXAS NEARBY TEXAS PETROLEUM INVESTMENT COMPANY WITH LEE BYRD, WILLIE MAE BYRD AND LAND ELLA BYRD ALL FROM WHARTON, TEXAS WITH WILLIE JAMES BYRD WHO MARRIED MS. ALTER (ALTA …
Do not send someone you love here it is filthy and there is in no way help for someone going through depression. You will come out worse off and truly traumatized. Group therapy program awful, physicians on staff even worse. This place will give you nightmares the rest of your life!
Was looking for a place for a relative. Won’t come within a mile of this place. In all the time I have reviewed Google/Yahoo reviews, I’ve never seen such pathetic, poor reviews. It’s even more astounding that NO ONE FROM THE FACILITY …
I have been working here for 7 years and we have come a long way in terms of improving not only our processes but the level of care we provide for patients. I look forward to contributing and continuing to improve our facility.
Horrible and mean staff, they should be trained better, or find different professions. They’re not nurturing or caring. Especially Dealing with people who have mental disorders . Please if you have a mental disorder,or problem go somewhere …
I personally was assisted by this hospital eight years ago in my journey for alcohol recovery, recently when someone close to me needed help with drug addiction they were able to assist in helping this person recover from their abuse in their outpatient IOP program. Highly recommend!
DO NOT GO TO THIS HOSPITAL!!! It’s VERY FILTHY! There’s a tech named, Terrance who called me a…(well the word for the female anatomy) How can you call a PATIENT that!?!? This place needs to be SHUT DOWN! Even my nurse was sarcastic and …
Staff is horrendous and rude. Quite unprofessional, patients with these sort of issues need someone who has a decent moral compass of compassion and understanding. These traits are absent among the staff here almost in full. Considering the …
I met an man there who worked on unit 3 during a stay, Nick. He’s another Rudolf Hess. I think about him a lot. It would be nice if he wasn’t participating in history that’s repeating. And also something that I was not going to get into with a Tech about one bit, nooooooooo.
This place is by far the WORST division of any of St.Davis net of hospitals, and how can it not, the staff is totally rude (starting with the Manager Michelle, described as tall blonde below b/c she refuses to give you her name) and …
My husband was here for 3 weeks and they put him on this powerful drug that actually made him so much more worse in his thinking . He’s been home and I weened him off and he is 10xs better and ok now But I feel he needed to be here just for …
I was a patient at the Lakes twice a few years ago and it has taken me all this time to finally comment on my experience. It was horrible!!!! The PICU was so unsupervised that a patient was hitting a nurse on the head with a telephone and …
This place does not even deserve 1 star.
When my son went in to get help, I delivered in person a medical and legal power of attorney to take care of his legal stuff also. I also delivered a notorized …
Poor admissions process. They took my shoelaces and belt then put me and my mom in a waiting room with locked doors. We were not allowed to leave until I saw a doctor. Which took over an hour. Waiting room is dirty and Justin was a jerk! No …
They were nice, but I don’t think they are competent. Example: the first nurse my mom had didn’t know a patient was supposed to finish a course of antibiotics; they did not instill confidence. Plus, I had to fight to get my mom released…and that was weird.
Unfortunately this facility made several fundamental errors in treatment ( and lack of.) Including overlooking prescribed medication, patient intimidation, refusal of medical treatment and other more minor violations. I have had positive …
They are painfully unorganized and no one will explain what’s going on. I came in one day for outpatient thinking I’d get in that day, spent 2 hours on admissions paperwork, didn’t talk to a therapist or anyone else except an admissions …
I was taken in on a monday, and got through intake quickly. They were also fast to have a bed ready for me so I could rest well. The doctor I had was competent, and listened to my needs, which was nice. However, I still left feeling …
DO NOT CHECK YOURSELF IN “VOLUNTARILY” AND DO NOT CHECK IN LOVED ONES
I came to Austin Lakes a little over a year ago after a suicide attempt and it was even more traumatizing and horrible than the attempt itself. The place was …
The hospital is in serious need of remodeling, but is not terrible. It’s very laid back, and I loved that (other hospitals are super strict with schedules). The personnel is great (especially a new social worker they had), the food is …
I don’t believe they deserve even one star. My son was severely mentally ill and left in as bad of a shape as he came in. He was highly delusional, paranoid, and was suffering physically because of his delusions that the food was being …
Staying there felt like being in jail, minus sharp objects. Not a single patient that I spoke to there, was there willingly. Essentially, we were captives.
Everyone is heavily monitored; every 15 minutes the staff reports your …
Austin Lakes hospital is a wonderful hospital. I stayed for four days regarding depression and post-traumatic stress disorder. All of the staff were very kind and patient and gentle. The food was very good but then again I have to cook …
The last timers I was impatient I needed some one and one talk therapy due to life circumstances. The social worker and staff on the third floor treated me as a nobody “because you’ve been here before” prematurely duscharged me despite my …
Very dirty and unsupervised. Depressing. Limited staff for watching or monitoring. Only 2 people to monitor and one had to be stationed at the door exit. These are mentally ill patients and highly flammable! My son has schizophrenia and …
I had an overall great experience here. I feel everyone truly cares about getting you better. The groups were great, the people were great and the food was okay. It’s definit a scary thing at first and MAKE SURE if you are voluntarily …
My doctor was horribly rude and condescending, and very disrespectful. He talked down to me and tried very hard to get me to take medication when I didn’t even have any diagnosable condition. The food was awful, and trying to deal with the …
If there were less than 1 star that’s what I’d give. Family member almost lost his vision because they ignored his pleading to call a doctor to see why he couldn’t see. Drugs were withheld or delivered late causing great distress. He was …
The first day I got there I was nervous,but whenever I was waiting to be admitted in that day My food was brought to me by the one of the Tech’s Michael he was funny and said to give him a five star rating,lol. Overall,I was committed to …
I self admitted to in patient program. I told them I was allergic to one drug called haldol. The nursing staff gave me two injections of haldol for being “rude” then didnt even have the necessary equipment to deal with the allergic reaction …
On the surface the facility is ran to be clean, honest, and professional. Once your inside though, staff would use the excuse of unprofessionalisn to patients who are in there with mental health disorders that may cause the person to lash …
As a UHS employee very disappointed on how my 21 year old grandson was discharged from this hospital. Very last minute demanding that someone come get him mother is a long haul truck driver and was out of state and she notified them that …
Absolutely the Worse experience !! My 21 year old Son was admitted after having a Manic episode! I live in Iowa and told them he would not know what was happening to him because it was his 2nd one ever after having the first in front of …
When I was brought in, nobody explained to me where I was or would answer my questions. The bathroom of the intake area was full of old equipment and the shower had backed up plumbing. At some point during my intake, the sheriff that was on …
No stars.
I didn’t elaborate because my voluntary stay there was one of the most …
4 stars for the facility. 5 stars for the nurses.
I have stayed at nearly every psychiatric facility in Austin and this is by far the best. The food is wonderful! The care is consistent. Few complaints. No …
Worst experience of my life. No Outdoor time, no sunshine, no activities to do. I came out worse than when I came in. I’m positive that this place will give me nightmares for the rest of my life. DO NOT BRING YOUR LOVED ONES HERE. This placed kept me captive and I felt like a prisoner.
I actually loved it here. The staff was wonderful they gave me my Rx when I discharged. I would not have been upset if they told me I couldn’t leave. Every staff member was respectful to me. The only bad thing was I had many trans friends on vegan diets and they could not eat while there. That made me sad.
I actually liked it there! The staff was very friendly! I got put on the third floor with somewhat sane people. I’m glad I wasn’t put on the second or third floor with all those crazy people! The only thing I didn’t like was there was a …