Very lacking in customer service and customer retention. Wouldn’t work with me on my payment even though it wasn’t late yet, so I found a cheaper policy at another company with the same coverage.
I am in a mess due to delays and supposed investigating of injuries that arose from insurance coverage from this company.. My father insured my vehicle with auto owners and now I cant work and support my children properly which is a hard …
Early in my career I worked for insurance companies, and whether I was at a competitor or at another insurance industry, I’ve always purchased Auto-Owners Insurance. High quality product, good customer service, and the ability to have the insurance I want really is what sets this company apart.
The agent Tony in Sheboygan, Wisconsin gave me a quote for my home owners policy, but when my escrow account paid them it was a different, more amount. Tony said (several times) that he would refund my money, but it’s been six weeks now and …
Our Hot Water Heater went out July 2, 2021. At which time we discovered LOTS of mold due to the hot water has been leaking for some time now. We Started an emergency claim with Auto Owners insurance thee same exact day! July 6, 2021 we …
Terrible roadside assistance experience. My husband has a commercial auto insurance policy for his granite business. He woke up to find his anti-theft lights flashing and his car wouldn’t start. Called Auto-Owners roadside assistance for a …
I own multiple properties in the Lansing area and these properties have been insured by Auto-Owners Insurance for twenty years. I have filed only one claim during that time, but it was a large one. All Auto-Owners personnel who handled …
Have had Auto Owners for over 10 years. They have always been very competitively priced and paid my claims fairly. You can login and pay online. Working with my agent is great. Their towing service is excellent. Prices for my car insurance …
Hannah Bennett with Auto Owners Insurance (a Draper, UT representative) is extremely rude, unprofessional, and unresponsive. One of her clients backed into my car in February – I have photo evidence that I’ve provided – and I need my whole …
I am a small business owner of a transportation Company for medical patients. I forwarded a bill to Adjuster Kevin Howell out of the Lansing office. Unfortunately I have been assigned to an obviously rogue insurance adjuster who takes his …
This company does not stand up for its customers and has poor customer service. We have had our homes, cars, and business insured by them for 15 years. When I have my first claim, they are a nightmare to deal with. Moving on!
I was hit by one of your Drivers. The agent kept me waiting for two weeks. They gave me about half the value for my totalled SUV because it was older but restored. They ignored my repair receipts. They gave me no money for lost work no …
We have been with Auto Owners since 2007 and have not had any claims in the past 10 years. I had a fire start in my truck due to something I ran over on the interstate which knocked my truck’s heat shield loose underneath and eventually …
Treats customers well
One of the adjustors is not professional. Had a lot of issues with home repair claim
Insurance company
Great place
Not recommended.
Awesome prices.
Oldsmobile Homecoming 2019
Great place to work!
My daughter works there.
Vary Slow and un responsive company.
I love working here
Just drove by looks nice
Great company to work for.
Reasonable rates, good service.
Was at the Oldsmobile Homecoming with my 1985 Delta 88 Oldsmobile
Good coverage and competent
people.
Great A-Rated company!! Good people that care!
Super outstanding service!
Was there for the Oldsmobile car show. Great insurance company, as well !!
Great customer service, everyone was very nice a d helpful in there.
I have auto owners. I hope they don’t keep raising to price like all the other insurance companies.
We’re there for the Oldsmobile car show
Too big to care about their individual clients.
They made an unhappy experience…..unhappier
There good but they dropped me i guess because too many tickets that were close together
Had insurance with him for the longest.
Didn’t care for the facility the people the staff the entire environment seems a little bit too stuffy for me but hey you might enjoy it
Very lacking in customer service and customer retention. Wouldn’t work with me on my payment even though it wasn’t late yet, so I found a cheaper policy at another company with the same coverage.
I am in a mess due to delays and supposed investigating of injuries that arose from insurance coverage from this company.. My father insured my vehicle with auto owners and now I cant work and support my children properly which is a hard …
Early in my career I worked for insurance companies, and whether I was at a competitor or at another insurance industry, I’ve always purchased Auto-Owners Insurance. High quality product, good customer service, and the ability to have the insurance I want really is what sets this company apart.
The agent Tony in Sheboygan, Wisconsin gave me a quote for my home owners policy, but when my escrow account paid them it was a different, more amount. Tony said (several times) that he would refund my money, but it’s been six weeks now and …
Our Hot Water Heater went out July 2, 2021. At which time we discovered LOTS of mold due to the hot water has been leaking for some time now. We Started an emergency claim with Auto Owners insurance thee same exact day! July 6, 2021 we …
Terrible experience getting claim filled.
We had lightning damage and several pieces of electronics and computers damaged. …
Terrible roadside assistance experience. My husband has a commercial auto insurance policy for his granite business. He woke up to find his anti-theft lights flashing and his car wouldn’t start. Called Auto-Owners roadside assistance for a …
I own multiple properties in the Lansing area and these properties have been insured by Auto-Owners Insurance for twenty years. I have filed only one claim during that time, but it was a large one. All Auto-Owners personnel who handled …
Beautiful building. Was only there for a craft show.
Have had Auto Owners for over 10 years. They have always been very competitively priced and paid my claims fairly. You can login and pay online. Working with my agent is great. Their towing service is excellent. Prices for my car insurance …
Hannah Bennett with Auto Owners Insurance (a Draper, UT representative) is extremely rude, unprofessional, and unresponsive. One of her clients backed into my car in February – I have photo evidence that I’ve provided – and I need my whole …
Auto-Owners Insurance is Awesome!!!
We love it. 💘
And the people at the office are very polite and respectful. …
I am a small business owner of a transportation Company for medical patients. I forwarded a bill to Adjuster Kevin Howell out of the Lansing office. Unfortunately I have been assigned to an obviously rogue insurance adjuster who takes his …
This company does not stand up for its customers and has poor customer service. We have had our homes, cars, and business insured by them for 15 years. When I have my first claim, they are a nightmare to deal with. Moving on!
One of there policy holder rear-ended me and 4 months ago and they have yet to help. They do NOT return call. Very frustrating.
I was hit by one of your Drivers. The agent kept me waiting for two weeks. They gave me about half the value for my totalled SUV because it was older but restored. They ignored my repair receipts. They gave me no money for lost work no …
Craft show today. What a nice venue. Must be a great place to have to work at.
Best craft show I’ve ever been to .
Beautiful building. .
Very friendly and helpful staff that was on hand to help.
Looking forward to next year.
We have been with Auto Owners since 2007 and have not had any claims in the past 10 years. I had a fire start in my truck due to something I ran over on the interstate which knocked my truck’s heat shield loose underneath and eventually …