We are a member-owned financial cooperative providing financial services. Membership is also open to See more
Read More| Thursday | 8:30AM to 5PM |
| Friday | 8:30AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
3611 Newburg Rd, Louisville, KY 40218
Great people
Very nice bank
The Best!
These ladies can do it all! Amazing staff
Nice staff
Quite literally will never answer the business telephone , very frustrating.
Just rude employees. They will not help or talk with people in a nice way.
Best Credit Union I’ve ever been with….Frienldy staff ….never us a bank again
Account keeps getting frozen for fraud randomly and the account is locked all weekend. Happened numerous times.
It’s a good credit union to have if your a first-time car buyer
Rude and have a biased against my job title. I would say that putting salt into a open wound have been more fun then cashing my pay check at this place. Wow.
Autotruck is the place to go for all your financial needs. Great staff and services! 👏😊 …
A great credit union with friendly staff! Always willing to help!
If you want a bank/Credit union that cares about their clients then don’t expect that at this location. They make every little transaction difficult and when there’s a problem they will not help you.
Wow! Have never dealt with this bank, but thanks to those of you who posted, probably saved me my money! Plus I live in neighborhood an was thinking about opening a new account to help me purchase vehicle! Thanks to information, I will choose different
My Account Was Closed Without Any Written Or Telephone Notice … Had My Tax Refund Deposited Into My Unknown Closed Account And They Sent Me An ” Autotruck ” Check In The Mail That I Can’t Cash Anywhere Smh . They Charged Me A ” Excessive …
Stay away from this bank! They will use any bait to reel you in so they can take your money AS SOON AS YOU SLIP. As with any other bank it takes YOUR MONEY to keep their lights on. I quit working a job that I had direct deposit going to …
Got a cashier’s check from this location to drop it off 45 minutes away to pay my rent. Dropped it off, got almost all the way back until I had the people working at the rental place tell me my check wasn’t endorsed. Called this location …
I went to cash a check today from my boyfriend. The rude teller actually asked me if my boyfriends number is right I said yes. She actually called him and asked him if he knew I was cashing a check. He said yes. So she hung up and still …
Ive had fraud on my account 5 times in 2 years, they freeze the account and no 24/7 support staff. This bank is so out of date, if it wasnt for ford employees and the part supply workers, this sad “union” bank would be obsolete. …
Everything is fraud apparently. This bank is so out of touch with how anything works it’s in real. …
All staff at auto truck credit union make u feel like family. They put aside whatever they are doing to help you in anyway possible. Love the new location, but not the traffic trying to get out. And the landscaping coming in needs work. I wish that they bundle home and auto together I would transfer that over to them.
Horrible bank! They have an excuse for everything and when you ask to speak to a manager they are at lunch an hour before they close or refuse to talk to you. Rude staff at all Louisville area branches! Charge fees all the time for no …
Multiple times over 2 years my account was put on hold for fraud. Every time I don’t receive a phone call to unlock my account till after the weekend. The last time I had the fraud department number saved so this wouldn’t happen. However …
Have had my account for about 4 weeks now, never have I had so many issues using a debit card. It has declined my card many times, then I’m stuck not being able to use it u till you call, and you are really out of luck if it happens during the weekend, they have no one to take calls for issues.
Someone was trying to charge something to my bank account that was not connected to me what so ever, they sent a $309 bill to my collections and it’s not even my bill. They did not contact me and tell me someone was trying to withdrawal …
After marriage I closed my account with another bank and my husband added me to his checking account here. When I wanted to create a login and password to use the mobile banking I was told I had to use my husband’s and could not have my …
DO NOT RECOMMEND, as a Ford member we get our checks early and that is the only thing “good”.
This place does not have an after hours service so if you choose to bank with …
Jennifer Robison was a great delight to work with! Made the process of a car loan seamless.
This is a terrible bank. Please do not even consider them. They have taken so much money from my accounts. I had mu card number stolen. I couldn’t get them to shut card off for 2 days because it was the weekend. The charges overdrafted my …
Deeply terrible. App has had issues for more than two weeks, so unless you’re using a desktop, you’re unable to see your current balance.
Was a member for about 8 yrs. Run dont walk away from this place. Fox News on all the time in lobby. …
I don’t know who has taken over and is running this credit union into the ground but I’m changing my direct deposit to PNC and as soon as it goes thru I’m gone. They’ve changed mobile app to a new garbage app. They’ve changed their bill pay …