Avera Health Plans, a wholly owned subsidiary of Avera Health, is a health care network that provides insurance financing and administrative services throughout central and eastern South Dakota, as…
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
3816 S Elmwood Ave, Sioux Falls, SD 57105
Delivery of a car there
Expensive and not helpful, enough said.
Terrible coverage, very pricy. Also, the website is horrible to navigate.
Appreciate having insurance for my chronic condition. Good coverage.
The worst.. They lost my cobra premium and could not care less.
Anytime I have a question about the coverage I have, the team at Avera Health Plans bend over backwards to help me..
This company gave me the run around and then left me without insurance coverage. I just wanted to save others from having the same experience.
They feel the need to override what the doctor says and don’t cover medicine the dr said is needed
Poor customer service. Trying to get a prescription for my child and they tell me it’s an over counter medication but the doctor and pharmacy say it’s not.
Every time I call they are kind and explain the information well. They have great coverage.
u a mess
I have had zero problems with Avera. All is well. The cost of my meds went down also since I now pay Avera pricing.
I have a problem with a health care plan that has ZERO regard for the doctors and the health plan. They second guess everything and screw you every chance they get.
Rates went up 52% in one year without any additional benefits added. Cancelling my plan. In 2009 (before ACA) I was paying $395. Now paying $691 a month. Avera is NOT the plan you’re looking for.
To anyone wondering why you didn’t get your GreatLife discounted membership: the GreatLife discount does not apply to most members and isn’t a preventative measure offered as a benefit to Avera Health Plan members. It only applies to …
Our insurance has always been good and we have lots of providers. Anytime I’ve had an issue, customer service has always been pleasant to deal with & help me resolve my issues.
Have been cheap and great coverage through marketplace. I had Sanford before and had numerous issues with getting billed for ER visits and doctors, and have never had an issue with Avera.
Constantly “pausing” my benefits even before the bills are due, so I have to pay full price for meds, call Avera insurance, and then go back to get reimbursed. Very inconvenient and barely contributes to my minimal needs.
Plan premiums consistently DOUBLE each year forcing me into lower coverage every year. At my current plan they claim to cover some basic things but nothing on medication or injuries. On top of that I can’t even pay with a Debit card at …
these guys are a bunch of crooks. just part of the racket run in DC. My wife was laid off last summer and ended up buying insurance through the exchange. Avera charged for 2 extra months after we canceled it to soak up some extra tax …
Avera is a month late getting my coworkers and I our medical insurance cards -finding out that pharmacies and even greatlife have to have the physical card for them to acknowledge our coverage. This means paying out of pocket for a benefit …
After increasing premiums to a rate I can’t afford, I have been trying to cancel the policy for 6 weeks and still are getting a run around from them. I am ready to close my checking account to avoid having Avera take any more money from me.
I would give them a zero but it isn’t an option. I have Avera Insurance and spoke with them in regards to my medical bills following child birth. They offered to combine all my accounts so I would be able to make 1 payment as apposed to …
Terrible service. Took 3 months to receive cards. Overcharged and claim premium was not paid even though I have the receipt. Did not cancel when requested. Do NOT go with avera health plans.
Don’t do it! I still haven’t gotten my card and can’t access my member ID due to an IT glitch according to them. I paid for this to have no coverage. Do yourself a favor and don’t use them.
Worst insurance in history. Nothing is covered, premiums continue to skyrocket, you couldn’t possibly meet your deductible because it’s all non-covered charges. On top of that they force you to get “care” at Avera facilities. This entire …
Avera health plans billing department has been horrible! Finally got my June and July bill together on one bill on 7/28/22. Bills are due by first of the month. They never send bills out on time and it is next to impossible to pay online. …
Good luck getting anyone to answer the phone. Sent a message, Tammy called & said call volumes are high due to the new system. Maybe they should’ve had better training on the new system & Avera employees are never to give excuses like that.
The worst health care and insurance I’ve ever experienced. From being misdiagnosed to billing. I have been given the run around on my sleep apnea for 7 months. I haven’t slept since may.
Dear Ms. Sluder,
My wife bought a Medicare supplement plan from Avera Health Plans in late November. Can you give us a best guess estimate when she might receive her insurance …