At AZ Endocrine Institute, P.C., we always strive to provide you with nothing less than the best care available. Based in Chandler, AZ, our practice offers a comprehensive approach to treating … See more
Read More| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
2971 W Elliot Rd Ste 1, Chandler, AZ 85224
Worst Dr. I have ever been to. She changed my insulin doses and that same night, the ambulance was called to my house. The next week I told her what happened and she asked me how much insulin I was taking. When I told her how much I was …
wish there was a -* negative star
Best staff ever
Dr. Seema and Marcus are fantastic!
Waited over an hour to be seen. The waiting room was standing room only.
Great practice!
Brought my Brother in law here took 50 min for him to be taken back and another 1 hour for the Dr to see him, would not recommend this place to anyone…
The office is easy to find and the staff are so nice and helpful!
Very efficient scheduling
Very thorough intake
Very good explanation from dr
I see Marcus, he’s really good. I don’t understand all the bad reviews for this office.
Horrible!! Never answer the phone. 1 star is very much, I would give them cero stars…
Once your in the room your waiting so long when calling they don’t answer the phones.
Doctors are fine, but they don’t seem to believe in answering the phone or returning calls.
Amanda is the best, I love her so much. So understanding and educational
Absolute worst customer service. Most unprofessional group of individuals. Do not go here if you are not wanting to be disrespected.
I’m sick of talking about how horrible the experience was in this office but I will say this much if you want to find answers about what’s wrong with you don’t go to this
Staff and doctor very nice.. normal wait just like in any other primary Dr’s office and or medical office.
Have never seen a doctor within 30 minutes of my appointment time! Worst of all, no one even “acts”like they care. Pathetic!
This is my second time visiting Dr. Ahluwalia and both times I’ve had to wait 30+ minutes (beyond my appointment time) to see her. Not professional.
Front staff was very nice and helpful, doctor was also very sweet. Waiting room was a little small, but besides that it was very pleasant.
I have been a patient here for several years PA Marcus is amazing. Overall management of the office has improved.
Check in time was 1:00, appointment was at 1:30.. I waited 45 minutes and was still in the waiting room. I left, terrible.
Great experience with the office staff and providers!
This place will end up killing you. They do not send required documentation to pharmacies and medical supply companies, so your prescriptions don’t get filled. They also do not answer the phone.
Worst place ever. Receptionist rude, don’t answer phone call or return them. Waiting time between seen a provider and getting discharge almost 2 hrs.
I see Marcus Morris and so far he has been a breath of fresh air! He listens to me and my concerns and has caught more in a few visits than my doc did in over a year!
Doctors and staff were very friendly and informative. The only issue I had was for a longer than expected wait time. Overall good experience though.
Dr. Awalah had conflict with my brother during office visit. Dr yelled at him and behaved unprofessionally. Seriously thinking of reporting Dr to state for unprofessional conduct. Do not go to this Dr.
I find the Dr office great, the dr’s see u as a person not a $sign they take the time to explain things to my mom and answer any questions my mom or myself may have, and the receptionist r friendly and polite weather n person or over the phone.
I love the environment here , especially Nicole and Amanda .
Well, I had hoped thr reviews were off or maybe things changed. Have called twice over two weeks left messages no response. Dont know if anyone works there anymore.
Although the other comments are correct in the long wait times (they should really work on this) it is hard to talk bad about this office for me because once you are in to see a doctor they are patient, kind, and extremely competent.
Horrible doctor and front desk people are rude . They are only there for a paycheck. The care nothing about your health nor your time. The Doc. is always late and the front desk people doesn’t inform you nor apologize for the wait time that …
Amanda Gorbulev and Shanice Thompson are the most unprofessional and unpleasant front desk people I have ever spoken to. Not only were they rude, but when I tried asking for more information I was hung up on.
Wait time AFTER your appointment time is 45 min to an hour & a half. Very difficult to get a hold of on the phone & get a call back. Its not thyroid cancer, but I am still struggling with enlarged/hyperactive thyroid. They don’t seem to want to help 🙁
Staff is awful! They can never keep their appt times. If I have an appt at 11:00 I’m lucky to seen by the doctor by 12:30 and it’s like this every single visit. I’m done with idiots! Today was my last.
If I could give 0 stars I would. I have been a type 1 diabetic for 34 yrs, I’ve seen many endocronologists and they all are worthless, bit Seema was by far the worst. I got absolutely no feedback from her on anything. I told her I wanted to …
I have only been a patient for a few months and so far so good. I have only seen Dr. Seema once however. I have seen two of the other Drs./ P.As. My A1c has dropped so I am quite pleased with that. Blood work has been discussed with me and I just need to work on my diet to bring down cholesterol and HBP. I will continue to go back
They managed my diabetes very well. Lucia was fantastic. Feeling better every day.
A totally very bad experience again. Yes the wait time is a good hour and there’s no seating available you must stand. Then to top it off they scheduled my appointment and send me an email so I show up and they said we are no one we’re supposed to do with you! I strongly strongly suggest you find another endocrinologist.
I am so happy to have found Dr. Seema. She was so warm and kind and got a lot accomplished in a short amount of time. Everything ran right on schedule and I really could not be more pleased!
That was the worst doctor patient experience I’ve ever had. For example I tell Dr. Seema my medical issue which has already been diagnosed and is being treated by my urologist, low testosterone levels. I’m on TRT. Seema ‘well why do you …
I would not recommend this Dr. they are not dynamic or patient driven. My records were lost, duplicate labs were requested, Dr was unprofessional with no bedside manner. I would recommend finding a alternative practice especially if you are …
I love the staff, care I receive, and treatment I get from Marcus. I feel I am looked at as more than just a patient, but a human being with more than just a bag of symptoms. I get answers to my questions and suggestions on how to improve my health that works for me, not just generic answers.
I had good experience with Dr.seema and the nurses were very kind.
I just wish the front desk lady was little more kinder, but I still give five star for Dr.seema.
This was the first Doctor that I’ve seen in a very long time that actually paid attention to what I had to say about how I was feeling. I actually had an issue that I didn’t mention because other doctors told me nothing was wrong. Dr …
What is the purpose of setting an appointment time when you’re called in to see the doctor 30mins after waiting in the lobby, then another 30mins just to wait for the doctor in the office. Poor service and the doctor was not personable, or …
Dr Seema Ahluwalia seems to care little for how immensely my illness has destroyed my life. Dr Ahluwalia appears to understand little or have much empathy for the severity of my symptoms. Dr Ahluwalia also repeatedly writes RX’s for …
The most horrible experience ever!!! Receptionist was rude and didn’t know legal policies regarding primary insurance and secondary. Seats in waiting room were covered in dog hair and stains. A lady in the waiting room actually followed me …
The front desk woman was a star.However,
Dr Seema a is a really horrible doctor. I really did not benefit from anything she said or the lack of what she said. When you talk she does not care. She …
The doctor schedules appointments starting at 9am, but doesn’t show up until 11am. Very disrespectful of peoples time. Staff friendly, but tell patients she won’t show up! 1st appt waited almost 2.5 hours, and 2nd time just had to see NPA so I could get out in reasonable time. Will not return! The doctor does not deserve the business.
$145 dollars to be stuck in a room for 2 hours over the time that my wife was suppose to be seen. We go in the take her blood pressure and request that she gets some blood work. This is not worth $145 and the Doctor Seema didn’t even …
I’ve had nothing but bad experiences at this office!!!. The only reason I kept going was to see MARCUS MORRIS. with him gone, so am I. This office is run terrible . I will never go back, and will spread the word of how badly run this office is.
I wasn’t even able to get an appointment. Called three different days and first two times I left a voicemail with all my information. Third time I called someone picked up and put me directly on hold a (didn’t say they were pkacing me on …
I went here for a second opinion. Not only was the second opinion completely opposite of what I was told the first time they couldn’t even explain why they felt this way about their diagnosis. I went in for complaints with low blood sugar. …
Appointments take forever. I have never been in and out under 2 hours. Plan for a long wait time. They are very bad at communication. The only thing that they do on time is bill you, other than that it has been a bad experience and I am changing doctors. Not happy at all with this Doctor or the staff.
I knew somone who worked here and from the look of it its not a facility to work at. The doctor has no tolorance of anything. You dont get paid enough for what you do and working with such a stress pace. I would not recommend anyone to make …
Dr. Morris is one of the best doctors I’ve seen, he actually takes the time to listen and hear about my problems then identifies solutions to fix them. All the staff here is great as well and I’ve never had an issue with this office. Always get me in right away and I would highly recommend.
The WORST!!!!!!! do not go to this office, office staff is horrible and the wait is beyond any bodies patience, I waited 1.5 hours for my appointment, not to mention that I’m still waiting for the office to do my authorization for the …
Is the doctor asleep?! My wife waited 45 minutes after her scheduled appointment time and she was even there early and wasn’t called back until after she went up and asked them what was taking so long. There was like nobody there so clearly …
I have been seeing Dr. Marcus for about six months and he is the only endocrine Dr I have chosen to continue to follow through with. He is very attentive, kind, always on time, and he still somehow gives me all the time I need to express my …
Appointments are always pushed back. One of the two receptionists I’ve talked to is polite. The other not so much. I asked to reschedule once and was told the wrong day for my appointment. Once in a room, the med students were patient but …
Love this office, I’ve since moved out of the city but still make the drive out. I see PA Marcus Morris and he is seriously so great at truly understanding my situation and working with my lifestyle. We work my eating habits and medicine …
Hello Everyone,
We understand the frustration within our clinic and we have made some major changes, we understands everyone’s concerns and we are addressing each concern …
The office staff is extremely slow in responding to calls. I had to change pharmacies and the new pharmacy has not been successful at having the doctor’s office send them the prescription. It’s going on 2 weeks now. I’ve had other issues with the office staff too.
DON’T GO THIS OFFICE. When people write reviews listen to them. I read the bad reviews, but I have a friend that goes there. I went a head and made an appt for July18, 2019. This was my first appt here ever. My appt was at 11:45. Not too …
This business needs a better call system and customer service. My husband called you over a week ago and no return phone call from your end. …
I’ve been reading the reviews for AZ Endocrine and I’m wondering why it is only people with something negative to say bother to post. It is a very busy office. The staff and providers really do care about the patients. All I can think is …
Marcus Morris is awesome, he helped me get my health on track. If he finds a new office to work at I would definitely follow him. …
I was a new patient today and will not be returning. My apt time was at 0900. I was instructed to be there at 0830 to fill out paperwork. At 0920 I was placed in a room and left. After waiting for an hour I asked the staff how much longer …
The providers at this clinic are very knowledgeable and will provide great up to date care.
Don’t waste your precious time or exauhst your funds and sacrifice your health with this practice and it’s incompetent staff. They have a team of very unconcerned and unprofessional medical assistance that partner with the treating …
I’ve met with Marcus and feel he listens and cares. Yes the waiting room is small but my waiting times haven’t been to bad. Typical drs office times. I will say they aren’t always the best about returning calls. When they do they will address whatever my issue is quickly and efficiently.
I am unsure where all of these bad reviews are coming from. The waiting room maybe small. Doctor Ahluwalla is very intelligent and has always been good to me. Her staff have always been on point when I needed letters for insurance reasons. …
I give Marcus 5 stars he is great! And I hate to leave this because I like him so much. But the office lady Debbie is a very mean person. I have been call all day to get my lab order( that should of been sent in December) to sonora. I have …
I called over a week a go to set up an appointment with their automated system. According to both the automated system and their website, calls are supposed to be returned within 24 hours, or else as soon as possible. I would think a week …
I had my first appointment it went get like dr Amanda.
But in hole no one ever answer the phone. Front office is rude. Had test done. And have not called with results. …
This has got to be one of the MOST unprofessional Dr offices I’ve ever dealt with; the ratings are low for a valid reason. Marcus himself is great, but I have no idea how any of the staff are employed with any job considering they don’t …
I got a referral to this office, back in December. I have called several times to get an appointment as a new patient. I called 2 times in one day and got a voicemail that there was no one to take my call. I thought “OK”. I will just leave …
I always have such a pleasant experience during my appointments. I feel as though the staff truly cares about me and my medical issues. I never feel rushed and I never feel like they do not want to be there. I highly recommend the AZ Endocrine Institute!
I really enjoy Marcus Morris. He is very knowledgeable and makes it fun. He will be the only reason I return here. In the past 8 months I’ve had issues with medication and insurance and trying to get it sort out is a nightmare. I was asked …
My husband needed help with being newly diagnosed with diabetes. We seen Amanda and she was very thorough friendly and knowledgeable. I finally feel my husband received the quality of care he needed! I would refer anyone to her!
I’ve been seeing Dr. A. For about15 years now. She got me stabilized. The last time I saw Amanda. I have issues with the office responding to get my refills called into Walmart. They don’t respond and it’s frustrating when I have to call several times and Walmart has to send over reminders.
I have had very mixed experiences at AZ endocrine Institute. Every time I see the doctor, Dr. Seema Ahluwalia, I get seen over an hour after my appointment time. Often, I end up having to cancel some of my own appointments because she seems …
I am absolutely baffled that a medical office could be this horrible. The staff literally forgot about me in the exam room. I was there for 2 hours and only spoke with someone for a total of 10 minutes. After waiting in the waiting room for …
I want to express my extreme gratitude for the providers, Dr Ahluwalia & Marcus Morris, PA to include the staff who attended to me during my consultation today. I have had some insinuating circumstances and medical issues that I have been …
I’ve been coming to AZ Endo Institute for 6 years and have always had a comforting and positive experience at every visit. I am currently being seen by Amanda and she is very thorough & kind. She has adjusted my diabetes medication and I have been feeling better than ever. Thank you for your help!
Fantastic experience! The office staff were friendly and did their best to make me feel comfortable as a new patient. Their new Nurse Practitioner, Amanda was so friendly and made me feel like I really understood how they were going to help …
Been going here few years…Dr. Morris left and nothing but terrible experiences. Took over month to get perscriotion done after several calls from me and medtronic. Appointment today been waiting for over hour in the room. Sent in …
I have never had a bad experience there. Dr. Morris was wonderful! He does not make you feel rushed and will listen. Yes, it seems like you always have to call the office for them to resubmit the order. I now have my labs direct fax number …
The office is nice and clean. I’ve been going for about 5 years. Staff is completely different, and specifically, the staff on the younger side are rude. The new doctor was nice, and I guess I’m starting over with another endocrinologist. I’m sad Dr. Morris doesn’t work here anymore.
They never call back when you leave a message. They seldom care about your time. They cancel appointments the day of. It’s unbelievable how horrible the care is there. NEVER GO THERE. Save yourself. I have tumors growing and they said they aren’t going to assist with this even to get a surgeon. Good riddance.
Seriously recommend, from scheduling the scheduler Lucia I think her name was or Lucy something like that she was super sweet and made sure I felt understood about why I needed to be seen. To seeing the provider Dr Seema was very open and …
Very friendly staff. Dr and NP are very knowledgeable and are up to date on latest recommendations. Dr. Ahluwalia, Amanda, and Jake take the time to listen to and answer any questions and explain them in a clear fashion.
Most effecient, experienced, and compassionate endocrinologists and staff Ive ever experienced. Front desk was great and quick. This place is everything a great practice should be
If a business is busy I get it. But for a medical office to have a voicemail that is full and than hang up on you says volumes. There is no excuse for it people depend on their health providers. Responding to response it was the scheduling line.
Been with Dr. Seema since 2009 for two or three years at a time, each time I have returned to her office. My experience has been very good with both the doctor and staff. Each of the staff members that I have had interaction with have had …
I’m very happy with the care I got. Dr. Ahluwalia has great bed side manner, very insightful. I got an appointment as a new patient. Didn’t have to wait at long, at all. Office staff was very helpful too.
They are hard to get ahold of. I was having scheduling issues with smil imaging so i wanted to change to simon med since I’ve never had an issue with them in the past. This dr. Office does not answer calls or call me back. 2 messages …
Sitting on the office waiting for over an hour for the 1st appointment with is office. With NO communication from staff. Just watched one staff member talk about a patient ( not in a nice way) to another as they walked out the door. This …
The experience with the doctor was very good. However, I have a billing issue that has not been resolved since December 2021. There was an attempt, but per the lab an incorrect diagnosis code was provided by the doctors office on two …
Although the wait times can be a bit longer than one would like this office , especially Amanda Stewart, goes above and beyond for their patients. That makes it worth the wait in my opinion. I drive an hour just for the better quality of care.
Do I really have to give a star at all? This is the worst office I have ever dealt with. I’ve been using them for over 5 years because I could not find anyone else that would use my insurance. My prescriptions have never been on time once. …
Thank you for the response, I appreciate your effort. So, waited 2 hrs before getting my copay back from a completely uncaring staff. You should entertain them getting their stories straight before they BS a patient. Your waiting room was …
I am happy to see a response to each complaint posted here. At six months from now, I haven’t experienced the same due diligence with phone calls, voicemails, portal messages, etc. …