B2X Online

Internet service provider, B2X Online, Inc.

Spam/Virus Filters, Residential / Business, Pricing Plans Online, No Equipment to Buy, High Speed Internet Access, Faster Than DSL, Broadband High-Speed, Always-On Internet Access, 54 … See more

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B2X Online Contact Details

  • 30 Mill Ln, Salem, VA 24153
  • 540-389-7924
  • Thursday 8AM to 5PM
    Friday 8AM to 5PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 8AM to 5PM
  • https://www.b2xonline.com/
  • Facebook, Linkedin

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B2X Online Reviews ( 29 )

  1. Brought affordable internet to my family who were considered unreachable by other providers. they went from paying close to 100 dollars for a 1 meg connection through hughesnet to paying less and getting more.

  2. I can’t even get the company to reply to emails, voice mail, or FB messenger as a potential customer. Can’t imagine how the treat you once they get your money. I was asking about data caps, etc.; since none of this was on their website. NOW I KNOW WHY.

  3. Have really enjoyed working with them. They really care about their communities and are working hard to expand to reach other rural areas surrounding Campbell County and Appomattox County Virginia.

  4. Just moved back home from college. Had this isp over a decade now, ran speed test from ookla and i receive a ping of 60 and above with upload and download never reaching above 5mbps. I cannot see any speeds we’re supposed to be getting on …

  5. I have had this companies internet for years. Last Monday, the internet went out for my whole area. They fixed it today but did not get mine up and running. They now want me to wait till next Wednesday for them to get a technician out to …

  6. B2X Online provides internet to customers who other wise would have to go without or pay ridiculously steep prices for the bare minimum. They are easy to work with, understanding, and their customer support team always goes above and beyond for each and every single customer each and every single time! Highly recommend!

  7. I have been a customer of B2X since 2011. They have provided an excellent internet service to me. I am always able to watch livestream TV and movies with no lagging whatsoever. I work from home so I have to have a reliable fast connection …

  8. I have been trying for almost a month now to get someone to fix my service. At the beginning they said they were having problems from Their provider. Long story short . I kept being told call back in a day or two. I call and nothing.

  9. Unreliable connection and service is way slower than advertised 90% of the time. Customer service only has a few tricks. They will tell you to reset your router, then they will reset the tower, then they will blame it on your router or …

  10. Most of the people are friendly to work with. Their speed is not even close to being stable. I realize with things like they are now it has put a strain on their system but That much of a strain? I’m paying for max 6down & 2up. I see those …

  11. Their service is close to abismal sometimes. Internet outages are a common occurrence which is rediculous. Not to mention speeds are terrible also. Unfortunately for most of Bedford County you don’t have much of a choice. Just because you …

  12. If you have no other option then I would consider them. Keep in mind that if you are in Bedford County the county is building 11 towers you will be able to get service from. You will have to pay for the install up front of about $260. …

  13. Great concept for rural areas but I’ve had their paid services for over 3 months now and it is still highly unstable. Call to talk to them and get the same answers every time but no results. Until this is resolved will stay a one star. …

  14. We have had this service long before B2X took it over, I’m talking years. And whenever we had an issue Dennis would always come out and fix it. Unfortunately Dennis passed away and the company was taken over by B2X. Well, needless to say …

  15. We prefer to use local businesses if at all possible and found this provider about five years ago. They have always been incredibly friendly and helpful. When we kept dropping service, they quickly helped us find a fast, easy solution and …

  16. They have come out a total of three times to set up my service, and are always on time. There was a little trouble getting my internet to actually work, but they came out a second day and worked hard to be sure it was fixed right. There’s …

  17. In October of 2020 b2x installed my satellite and my modem and said I could get service at my residence. THE end of December I called because I had no service yet and they couldn’t give me a date. I called them in February said …

  18. I was very pleased with B2X as they provided quality internet connectivity to remote locations; however, we’ve now been down for 4+ days and they are closed for the holidays. While their customers are without service…THAT IS NOT GOOD …

  19. I couldn’t be happier or say better things about B2X. They are fast, reliable, honest and local! Their rates are great in comparison to other rural internet providers. And there internet speed and quality has been wonderful. We live in a remote area of Roanoke and have struggled for years to find quality internet. Look no further!

  20. When it works it is ok, but problem is when it goes down especially on a weekend you better not count on it being back up until Monday or Tuesday since it appears no one works on the weekends and IT will never return calls or address issues on weekends.

  21. I wouldn’t recommend B2X’s internet service to a starving child in Africa trying to use the internet to get food. Because you can better believe B2X won’t have the service to get the order through. You can call all day long, and they’ll …

  22. I have been with B2X internet for approximately 5 months. My internet service went down 2 days ago completely. I submitted a trouble ticket online and a technician promptly called me back. They sent a field tech out to reposition my …

  23. I have been with them for 2 years now. I love everything about this company. The internet service it self is awesome. The people there are just down to earth and are willing to help any way they can. You know when you call your issue is going to be taken care of hassle free.

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